Location: Димитровград
Ищем Старшего клиентского менеджера в Отдел по работе с корпоративными клиентами крупного и среднего бизнеса.
Первый этап отбора на эту вакансию – общение с AI-рекрутером. После отклика ждите сообщение от него в Сберчате, диалог займёт примерно 10 минут. Задача AI-рекрутера — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры.
AI-рекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным для всех!
Обязанности
* активные продажи банковских продуктов ключевым корпоративным клиентам сегмента "Крупный и средний бизнес"
* выстраивание доверительных партнерских взаимоотношений с клиентами, ориентация на долгосрочное сотрудничество
* привлечение новых ключевых клиентов на комплексное банковское обслуживание
* первичное структурирование кредитной сделки (срок, сумма, залог, поручители)
* ведение документации по продажам, организация согласования документов с клиентами и внутри Банка
* помощь клиентами при взаимодействии с подразделениями Банка.
Требования
* высшее образование: финансы/банки, экономика/бухгалтерия
* опыт работы в сфере продаж, обслуживания и консультирования юридических лиц от 2-х лет
* знание основ анализа финансово-хозяйственной деятельности
* убедительная коммуникация, навыки холодных звонков, продаж и переговоров
* опыт работы с ИИ-инструментами.
Условия
* оклад + премии квартальная и годовая
* трудоустройство согласно ТК РФ
* регулярное корпоративное обучение
* ДМС с первого дня, материальная помощь и социальная поддержка, корпоративная пенсионная программа
* подписка Прайм с возможностью совместного использования на трёх близких
* яркая и насыщенная корпоративная жизнь
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Задачи:
— владеть дорожной картой корпоративного продукта
— улучшать удержание клиентов
— обеспечивать масштабируемые возможности разработки с использованием ИИ
Plaid ищет менеджера по партнерствам в области данных, который будет отвечать за взаимодействие с финансовыми учреждениями и реализацию стратегии партнерств. В обязанности входит управление проектами, решение технических и регуляторных вопросов, а также координация коммуникаций между сторонами. Кандидат должен обладать опытом работы с API, пониманием открытых финансовых систем, а также навыками стратегического планирования и ведения бизнес-операций. Работа предполагает гибридный формат в офисе Нью-Йорка, с зарплатой в диапазоне от 168 000 до 210 000 долларов.
ГибридNew York City
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Компания Factory ищет Product Manager Growth, который будет заниматься увеличением активации пользователей и разработкой стратегии для продукта с возможностью самостоятельного использования. В обязанности входит управление развитием продукта, анализ данных, формирование дорожной карты продукта, а также работа с ценообразованием и инструментами для разработчиков. Кандидат должен иметь опыт в области роста пользователей, продуктового менеджмента и разработки продуктов, включая навыки работы с AI и упаковкой продуктов.
Mogul Technologies, Inc. is seeking a Manager of Performance Marketing to lead and manage their performance marketing efforts. The role involves overseeing campaigns focused on driving measurable results and optimizing marketing performance. Candidates should have experience in performance marketing strategies and tools, with the ability to analyze data and improve campaign effectiveness. The position requires strong leadership skills to coordinate marketing activities and achieve business goals through targeted performance initiatives.
Location: Amsterdam, Netherlands; Madrid, Spain; Milan, Italy; Bracknell, United Kingdom; Belgrade, Serbia; Warsaw, Poland
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Project Manager (Sr. PM) to join our A-team (hybrid*/remote). As a Sr. PM at Allucent, you are responsible for the overall coordination and management of clinical trials from start up through to final delivery. The trials are mainly in Oncology, Neuroscience or Immunology and Infectious Diseases. Experience in Cell and Gene Therapy is a plus. This position directs the technical and operational aspects of clinical projects - all with the sense of urgency expected of Allucent customers.
In this role your key tasks will include:
Leads the project team, ensuring the project is delivered according to planned scope and timelines in accordance with the contract
Creates and executes project management plans required for project delivery and in accordance with established processes
Ensures quality and adherence to the relevant policies, SOPs, and working instructions, GCP and regulatory guidelines.
Establishes clear communication lines and escalation pathways, communicates with project stakeholders
Provides input on study related documents such as the study protocol, CRF, Medical Review/Monitoring plan, and Clinical Study Report
Establishes requirements for and ensures project specific training plan for team activities
Leads internal and external meetings, with internal and sponsor teams, including Kick Off Meetings (KOM) and Investigator Meetings based on project scope
Provides support for vendor identification, qualification and selection and manage vendors
Manages vendors and vendor relationships as required for project delivery
Ensures effective and efficient resource utilization across projects and programs
Produces, maintains and circulates project progress and status reports
Manages the study budget, including monthly invoicing.
Establishes project risk management plan with input from client and functional stakeholders and oversees adherence and updates throughout the project lifecycle
Proactively recognizes and addresses any changes in scope
Negotiates and influences internal and external team members in a professional manner and with successful outcomes
Effectively solves problems with projects teams by applying strategic thinking and conflict resolution skills
Ensures the Trial Master File is kept up to date and inspection ready
Serves as the primary point of communication between the sponsor and project team
Leads by example and encourages team members to develop strong solutions for clinical trial delivery
Responsible for oversight of project team delivery and communication with functional managers, including performance feedback
Requirements
To be successful you will possess:
Minimum Bachelor’s degree in life science, healthcare and/or business degree
Minimum 5 years of relevant work experience
Minimum 5 years of experience in drug development and/or clinical research, with at least 3 years of clinical trial project management experience
Preference for candidates with CRA experience
Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements
Demonstrates strong financial acumen, administrative excellence and analytical skills
Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out).
Excellent written and verbal communication, planning, critical thinking and organizational skills, including command of English language
Representative, outgoing and client focused
Ability to work effectively in a fast-paced challenging environment with a growing company
Proficiency with various applications including, but not limited to, Microsoft Word, Excel, and PowerPoint required
Strong presentation skills
Fosters learning and the advancement and development of others
Dependable and able to take action to quickly to address urgent needs
Proactive and solution oriented
Willingly takes ownership and drives positive, collaborative results with the project team
Exercises good judgement with defined procedures and policies to determine appropriate action
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/office* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Disclaimers:
*Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT #LI-remote #LI-hybrid
Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala
We are seeking a detail-oriented, empathetic, and highly organized
Paralegal / Case Manager
to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support.
The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms.
Key Responsibilities
1. Legal Intake & Case Qualification
Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts.
Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details).
Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day.
Send, track, and follow up on retainer agreements and intake forms via e-signature tools.
2. Client Management & Communication
Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury.
Schedule client consultations and manage attorney calendar availability.
Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur.
3. Medical Records, Bills & Insurance Coordination
Request and systematically track medical records and bills from healthcare providers.
Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates.
Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system.
Flag fully documented files that are ready for demand drafting to the attorney.
4. Paralegal & Case Drafting Support
Organize client documentation and construct structured case chronologies.
Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates.
Follow up with clients proactively to gather outstanding records and evidence.
Schedule: 9am - 5pm PST
Requirements
Experience:
Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred).
Communication Skills:
Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence.
Phone Demeanor:
Calm, steady, and empathetic phone manner suited for distressed clients.
Core PI Lifecycle Knowledge:
Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement).
Insurance & Provider Handling:
Direct experience coordinating with medical providers and communicating with insurance adjusters.
Software Proficiency:
Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent).
Organization:
Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups.
Client Systems & Tools
Case Management Systems:
Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs.
Communication & E-Signature:
E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.
Location: Dubai, United Arab Emirates
The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned.
The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population.
Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority.
What You’ll Do
✅ Set the Standard
Own and maintain the Experience Manager Competency Standard
Assess all 27 EMs against it; re-assess every 6 months
Publish the live Capability Matrix and population-level gap analysis
✅ Develop & Coach
Turn assessment results into signed, tracked development plans
Design and deliver the EM technical curriculum & certification
Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors
Verify application on-site — self-reported completion is not accepted
✅ Onboard for Readiness
Own the full orientation & technical onboarding journey for all new hires
Assess at Day 30 and Day 90; no unsupervised assignments until certified
Target: median time to CORE certification ≤ 60 days
✅ Clarify Performance
Own the EM KPI framework & monthly Performance Scorecard
Reconcile data across Masterplan, SnagReport, Finance & Mollak
Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action
✅ Raise Standards Continuously
Build and maintain the EM Standards Library (SOPs, playbooks, checklists)
Update within 15 working days of any regulatory change
Fix the process before training the person
Requirements
Essential
Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related)
6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance
Proven track record raising others’ performance to measurable standards — with before/after evidence
Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting
Advanced Excel; Masterplan, SnagReport, Mollak portal experience
Fluent written & spoken English — Arabic is an advantage
Preferred
RERA/DREI or accredited OA management qualification
Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire)
Core Competencies
Expert in OA Governance & Service Charge Management
Expert in Community Operations & Provider Management
Expert in Technical Training, Coaching & Facilitation
Expert in Persuasion & Influencing —
your success depends entirely on this
Solid in Assessment, Data Analysis & Process Improvement
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role
Cultivate cultural norms for improved, uniform HSE practice by driving accountability
Demonstrate a personal commitment to HSE Golden Rules, Ethics Polices & Procedures & ESG Strategy
Lead a high-performing, regional team, fostering a culture of collaboration, customer-centricity, and operational excellence
Accountable for the P&L performance in the assigned contracts and implementing corrective measured or programs, as required
Maintain strong client relationships, ensuring the delivery of customer services and solutions to a high quality across the Middle East geography
Accountable for the development and successful delivery of the Lifting Solutions business line regarding safety, quality, financial and customer satisfaction across the assigned contracts
Maintain a high quality of delivery to meet or exceed customer expectations
To create new and develop existing client relationships at all levels across the region
Prepare annual budget process, updated in BFT (Business Forecasting Tool)
Preparation of business cases for CAPEX expenditure to develop the business
Active participation in the tendering process that satisfy internal governance and commercial requirements.
Maintain a high quality of delivery to meet or exceed customer expectations
To create new and develop existing client relationships at all levels across the region
Manage the demand patterns and constraints of direct personnel to help prioritize and support operations
Responsibilities
Investigate, report and analyze HSE incidents and statistical data to identify root cause and implement strategies to avoid reoccurrence
Work closely alongside BD teams to ensure prospects are prioritized correctly
Develop close working relationships with Clients’ management and ensure awareness of customer requirements and key issues
Ensure understanding and adherence to customer contracting principles
Liaise with clients to ensure appropriate service delivery and manage complaints in a timely manner
Regular offshore/onshore site and client visits
Compare revenue targets to realized / actual values to inform profit evaluation monthly
Continuously monitor aged debt ensuring DSO is maintained within group target.
Adhere to business Safety Culture and Strategy, including employee engagement
Participate and support continuous improvement fostering innovation and positive behaviors
Maintain “One Enermech” mentality through collaboration and cooperation avoiding silos
Comply with safety, environment and quality regulations
Ensure that all direct reports and team members have SMART objectives and KPIs
Manage the integration of a new employee into the organization to ensure company processes and procedures are shared correctly.
Requirements
Strategic Vision & Alignment:
this leader understands the bigger picture and what the organization is striving towards.
Financial Acumen:
this leader understands and analyzes financial information effectively, enabling informed decision-making to enhance the financial health and success of EnerMech.
Commercial Acumen:
this leaderunderstands and interprets business situations, makes sound decisions, and drives results that contribute to the overall success of EnerMech.
Degree level education or equivalent experience
Relevant management experience
Demonstrable experience in the lifting sector
Good understanding of commercial/cost awareness
Location: United States; Toronto, Canada
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies within the available range of $100 000 USD - $124 000USD.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland
The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth.
This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors.
The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries.
Responsibilities
Sector & Client Development
Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors.
Collaborate with client teams to identify growth opportunities within existing and prospective client relationships.
Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities.
Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs.
Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration.
Revenue Growth & Opportunity Enablement
Identify and advance opportunities to expand client relationships and increase the firm's share of client spend.
Support strategic client planning efforts and assist teams in executing growth-focused action plans.
Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements.
Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities.
Track and report on opportunity pipelines, engagement activities, and sector performance metrics.
Global Coordination & Collaboration
Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm.
Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development.
Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively.
Support initiatives that enhance collaboration and strengthen engagement across the global sector community.
Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices.
Strategic Client Support
Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients.
Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement.
Support client team meetings, opportunity reviews, and action planning processes.
Help drive accountability and follow-through on strategic client initiatives.
Encourage a client-centric approach that prioritizes relationship growth and long-term value creation.
Requirements
Academic Qualifications and Certifications:
Bachelor's degree required.
Advanced degree or relevant professional qualification preferred.
Experience:
7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment.
Demonstrated success supporting revenue growth through strategic client engagement and relationship-building.
Experience working with senior stakeholders across multiple geographies and business units.
Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred.
Skills & Key Competencies:
Strong client development and relationship management capabilities.
Demonstrated commercial acumen and understanding of revenue growth strategies.
Ability to identify and facilitate cross-selling and collaborative opportunities.
Exceptional networking and stakeholder management skills.
Ability to influence and connect individuals across a matrixed global organization.
Strong project management and organizational skills.
Excellent communication and facilitation abilities.
Highly collaborative, proactive, and solutions-oriented approach.
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; France; Belgium
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and expatriate workforces. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
This role covers the client's United Kingdom operations and a West African project site where the working language is French. It is a combined clinical delivery and case management role: the postholder conducts the assessments, delivers the therapy, writes the reports and owns the case, rather than coordinating a provider network. That design reflects the absence of an established provider network in the West African market at launch, and gives the client a single clinician who knows each case end to end.
Full professional fluency in French and English is a non-negotiable requirement. Welfare calls, clinical assessment, case documentation and client communication in the West African market are conducted in French.
Responsibilities
Clinical assessment and delivery
Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required.
Deliver individual counselling and psychotherapy across the supported caseload, virtually.
Conduct fitness-for-work assessments and produce the associated clinical documentation.
Write risk assessments, session documentation, return-to-work memoranda and fitness-for-work reports to a standard that stands up to client and regulatory scrutiny, in the language the case requires.
Delivery is capped so that case management availability is protected. Session load is agreed with the Head of Clinical Operations and reviewed as volume changes.
Case management and coordination
Own each case end to end, from referral through assessment, treatment, fitness-for-work and reintegration to closure.
Align the initial support plan with the client's on-site teams, including session volume and cadence, and manage adjustments where clinically indicated.
Coordinate with internal helpline, care excellence and network partnership teams on anything that cannot be delivered directly.
Review the open case list for stalled items and follow up to keep cases moving.
Clinical risk oversight and governance
Confirm risk tiering against the client's framework and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires, including disputed risk ratings and medical evaluation pathways where an employee declines therapy.
Escalate to the Head of Clinical Operations where a case exceeds the scope of remote delivery or requires in-person intervention.
Work within the differing regulatory, medical and emergency-escalation environments of each market, and flag where local pathways do not support the agreed protocol.
Clinical protocols and client enablement
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, including French-language versions.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, in French and English.
Build out the in-market provider network alongside Network Partnerships, so that in-person and overflow capacity exists as the programme scales.
Client relationship, insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads in both markets, responding within the core window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Requirements
Full professional fluency in French and English, to the standard required for clinical assessment, therapy delivery and client-facing documentation in both languages.
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction and the right to practise remotely.
Master's degree in clinical psychology, counselling or a related field.
Minimum three years in clinical practice, including direct delivery of assessment and therapy to adults.
Demonstrable experience managing acute risk, including suicidality, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Able to work four hours a day, Monday to Friday, within the 08:00 to 17:00 UK and West Africa window.
Desirable
Experience working across multiple jurisdictions or with expatriate, rotational or multinational workforces.
Understanding of remote industrial, mining, resources or energy operating environments.
Additional language capability, particularly Mandarin.
Experience contributing to clinical protocols, risk frameworks or SOPs.
Prior case management or clinical account experience in a commercial setting.
Location: Guatemala City, Guatemala; Mixco, Guatemala; Villa Nueva, Guatemala
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Guatemala
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Panama City, Panama; Panama; David, Panama
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Panama
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lisbon, Portugal; Porto, Portugal; Braga, Portugal
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.
What You Will Do
Engage and manage relationships with clients and stakeholders
Lead project planning sessions with the internal team and client's staff
Support solution proposals for client pursuits, proposals, and PoCs
Participate in proposal and POC processes (i.e. design, submission, and review)
Support the creation of contracts and related communication with clients
Identify and help secure growth opportunities for existing clients
Manage project progress and adapt work as required
Ensure projects meet deadlines
Manage relationships with clients and stakeholders
Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
Oversee all incoming and outgoing project documentation
Identify and manage issues, risks, assumptions, and dependencies
Continuously optimize and improve processes and the overall approach where necessary
What We Need
Bachelor's degree in computer science or a related technical field is a plus
Atleast 5 years experience as a Project Manager
Atleast 3 years experience in insurance
Insurance domain knowledge is a must
Strong client facing experience is a must
Technical skills are a plus
Has experience seeing projects through the full life cycle
Excellent analytical skills and problem-solving skills
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Self-motivated and able to work independently
Able, willing, and excited to work in a fast-paced collaborative startup environment
Must be based in Portugal
Why You'll Love Working Here
Fully Remote
Paid Annual Leaves
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Côte d'Ivoire
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with renowned banks across the Francophone African market and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop relationships with management and senior staff in the Banking and Financial Services Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for the Francophone African market that aligns with ProgressSoft’s Strategy and Business Plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in the Francophone African market, particularly in the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English and French languages.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
Location: Nigeria
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with renowned banks across the Anglophone African market and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop relationships with management and senior staff in the Banking and Financial Services Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for the Anglophone African market that aligns with ProgressSoft’s Strategy and Business Plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in the Anglophone African market, particularly in the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English language.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
Location: Brazil
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with renowned banks across the Latin American market and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop relationships with management and senior staff in the Banking and Financial Services Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for the Latin American market that aligns with ProgressSoft’s Strategy and Business Plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in the Latin American market, particularly in the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English and either Portuguese or Spanish.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
УдалённоEl Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala
Dubai, United Arab Emirates
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоUnited States; Toronto, Canada
УдалённоUnited Kingdom; Poland
УдалённоUnited Kingdom; France; Belgium
УдалённоGuatemala City, Guatemala; Mixco, Guatemala; Villa Nueva, Guatemala; Must be based in Guatemala
УдалённоPanama City, Panama; Panama; David, Panama; Must be based in Panama
УдалённоLisbon, Portugal; Porto, Portugal; Braga, Portugal; Must be based in Portugal