Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar.
- By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them.
- Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.
SKILLS YOU'LL NEED TO BRING
- Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale.
- Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems.
- Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain.
- Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority.
- AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридSan Francisco, California; New York, New York
Задачи:
— Работать напрямую с QA, dev, design и Product.
Требования:
— Коммерческий опыт от 1 года в web-продуктах
— Frontend, web & mobile testing
— Jira, DevTools, Postman, Figma
— Functional, smoke, regression, exploratory testing
— English — B1
Задачи:
— Возглавить техническое развитие NLP в AI-продукте с большими языковыми моделями в production.
— Оптимизировать скорость, стоимость и стабильность inference больших LLM.
— Работать с distributed inference на multi-GPU / multi-node инфраструктуре (32×H200 + AWS).
— Заниматься training и post-training LLM, развитием agent architectures.
— Оказывать техническое лидерство NLP/CV-команде с перспективой роста до Head of ML.
Требования:
— Production-опыт оптимизации LLM inference: SGLang / vLLM / TensorRT-LLM.
— Опыт работы с distributed inference/training больших моделей: MoE, tensor/expert/pipeline parallelism, multi-node GPU.
— Знания KV cache, attention kernels, batching, quantization, GPU profiling.
— Опыт training/fine-tuning и post-training: RLHF, DPO или аналоги.
— Уверенное владение PyTorch и Transformers.
— Английский язык на уровне B2 и выше.
Условия:
— Около 70% времени hands-on engineering, без Project/People Management.
— Работа удалённая.
— Сильная команда и высокое вознаграждение.
УдалённоleadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Firebird is an international online travel company organizing trips to Europe for customers worldwide. The software development department focuses on internal products including several mobile apps: Rail Ninja (rail ticket booking), Firebird (online trip builder), Agora (partner app), and a hotel booking service.
Responsibilities:
— Work closely with back-end team for API integration.
— Collaborate with front-end team to deliver high-quality code.
— Participate actively in React Native development.
— Conduct code reviews and apply best practices.
— Collaborate with product managers, designers, BAs, and stakeholders.
— Troubleshoot and resolve technical issues.
Requirements:
— Bachelor's degree in Computer Science, Engineering, or related field.
— Strong experience in mobile app development focusing on React Native.
— Proven team lead or supervisory experience.
— Excellent communication and collaboration skills.
— Strong problem-solving and adaptability in dynamic environments.
— Familiarity with Agile methodologies and software development best practices.
Technical Skills:
— Proficiency in React, JavaScript, TypeScript.
— Deep understanding and hands-on experience with React Native lifecycle, state management, navigation, rendering.
— Solid knowledge of API integration, HTTP protocol, REST API, WebSockets.
— Experience publishing apps to App Store and Google Play.
— Experience with state management libraries (Redux, Redux-Saga, MobX).
— Experience with mobile data storage libraries (MMKV).
— Ability to style apps, build responsive interfaces for various devices.
— Confident with Git, IDEs, debugging tools; understanding Git Flow.
— Experience in testing, performance optimization, memory leak detection.
— Understanding of architectural patterns.
— Experience coding with AI agents (Claude Code, Cursor, Codex).
Conditions:
— Full-time remote position.
— Salary up to $4500 gross per month based on interview results.
Contact for application: olga.z@firebirdtours.com
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Web Producer.
At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website.
What You'll Do
Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changes
Perform regular content QA to catch issues before and after publishing
Partner closely with our UX Designer to translate Figma designs into new pages
Partner with Engineering to set up and execute A/B tests within the CMS
Implement approved pricing and parameter changes within the CMS
Handle minor coding and troubleshooting for page-level issues
Lead web accessibility efforts, including audits, compliance, and remediation
Monitor page-level performance metrics and provide insights and recommendations
Collaborate closely with Marketing stakeholders, Design, Product, and Engineering
Perform regular full website QA and maintenance to ensure our site is functioning properly at all times
What You'll Need
Relevant experience in web production, working in a CMS (Builder.io)
Solid understanding of HTML/CSS/JavaScript
Working knowledge of Figma and experience translating designs into working pages
Knowledge of web accessibility standards (WCAG) and remediation practices
Experience with web analytics tools (Google Analytics, Google Tag Manager)
Experience running or supporting A/B tests
Knowledge of web best practices
Experience using project management tools (Asana)
Comfortable using AI tools to streamline day-to-day production work
Ability to build relationships with cross-functional teams
Highly organized and self-motivated
Excellent written and verbal communication skills
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Position Overview:
The Demand Generation Manager builds and runs Leadfeeder's global demand generation programmes: ideas, campaigns, and initiatives that create demand for the product and the distribution that carries them. The goal is to compound demand for the product-led growth (PLG) motion by attracting the right people to the product, encouraging usage, and turning that usage into further demand.
Role Details:
- Build a public presence in the market under your own name through writing, publishing, presenting ideas, and on-camera formats if comfortable.
- The role involves creating a demand engine that matures over time with programmes that improve with each run, an audience that compounds, and a body of work that continues to earn attention.
- The role is part of the Demand Team, reporting to the Director of Demand, with a global scope and no regional mandate.
Key Responsibilities:
Content, Creative & Thought Leadership:
- Own the content approach: what is made, for whom, and to what end.
- Write anchor assets such as reports, frameworks, teardowns, and arguments.
- Build a public voice through writing, publishing, and presenting ideas.
- Brief, commission, and edit supporting work from designers and contributors.
PLG, Virality & Growth Loops:
- Design demand as loops rather than one-way funnels.
- Build virality into the work so it spreads organically.
- Identify product-led surfaces that can carry demand like free tools and shareable outputs.
- Partner with Product and Growth teams on key marketing moments.
Distribution & Community:
- Design every asset with a route to its audience.
- Plan distribution alongside content creation.
- Build and grow audience primarily on LinkedIn.
- Develop community-led initiatives for sustained demand.
- Run webinars and live formats end to end.
- Provide clear briefs to Paid Media for amplification.
Programme Ownership:
- Own global demand generation programmes from ideation to results.
- Maintain a rolling plan with clear reasoning.
- Use recognizable formats like flagship reports, webinars, and content series.
- Define messaging and positioning with Product Marketing.
- Treat everything as iterative and continuously improve.
Performance & Partnership:
- Report on demand generation performance and learnings.
- Provide Paid Media and SEO teams with clear briefs and shared success definitions.
- Collaborate with Web & CRO, Product, and Growth teams on conversion paths.
- Run testing agendas and stop ineffective programmes quickly.
Performance Metrics:
- Leads volume and quality.
- Qualified product leads showing buying intent.
- Customer conversions.
- Retention of created demand.
- Early indicators like audience growth and engagement quality.
Requirements:
- Demand generation marketer with strategic thinking and a public voice.
- Visible in the market under own name through published work.
- Experience creating and shipping ideas, not just planning.
- Around 5 to 7 years in B2B SaaS demand generation, ideally in product-led or self-serve businesses.
- Track record of content-led programmes producing qualified leads and revenue.
- Experience designing demand as loops.
- Experience building community-led initiatives and growing audiences.
- Hands-on experience running webinars using Zoom Webinar, Livestorm, or equivalents.
- Comfortable with marketing automation and CRM tools like HubSpot, Marketo, Salesforce.
- Solid grasp of funnel metrics and attribution.
- Ability to explain revenue-driving programmes.
- MarTech or SalesTech experience relevant to the audience.
- Experience working through peers rather than direct reports.
Nice to Have:
- Experience running programmes across multiple markets.
- Experience with creator or advocacy programmes.
Benefits:
- Work with a knowledgeable, high-achieving, and fun international team.
- Diverse, dynamic, and committed work environment.
- Remote work with flexible schedule.
- Mental health support.
- Personal budget for home office equipment.
- Personal development plans with regular training and 1-1s.
- Transparent compensation practices.
Additional:
- Salary range and key compensation details provided before first interview.
- Remote work possible.
Задачи:
— Формирование и развитие product vision для сетевого плагина Evo CNI в облаке;
— Управление roadmap продукта: приоритизация задач, баланс между бизнес-ценностью и техническим развитием;
— Работа со стейкхолдерами (инженеры, архитекторы, смежные команды, бизнес) и сбор требований;
— Формирование и проверка гипотез, работа с метриками продукта (надежность, производительность, adoption);
— Ведение продукта от идеи до production: декомпозиция задач, участие в планировании, контроль delivery;
— Участие в проработке архитектуры совместно с техническими лидерами (CNI, dataplane, интеграция с облачной сетью).
Требования:
— Опыт работы Product Owner / Product Manager от 3–5 лет (желательно в B2B / platform / cloud продуктах);
— Опыт управления технически сложным продуктом (инфраструктура, платформы, backend systems);
— Умение формировать product vision и стратегию развития продукта;
— Опыт управления backlog и roadmap, принятия решений по приоритизации;
— Навык работы с метриками и принятия решений на основе данных;
— Опыт работы с инженерными командами и понимание процесса разработки.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Barcelona, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United Kingdom; Ireland; Cyprus; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Задачи:
— Разработка production-ready AI, LLM и agent-based решений.
— Управление полным циклом разработки AI: архитектура, реализация, тестирование, деплой и эксплуатация.
— Интеграция компонентов на базе LLM с детерминированной логикой, Context Engineering и Harness Engineering.
— Разработка Tool Calling Loops и подключение API, backend-сервисов и корпоративного ПО.
Требования:
— Минимум 3 года опыта создания и поддержки production AI приложений на базе LLM.
— Не менее 3 лет практического опыта в Agentic Engineering, включая дизайн, реализацию, интеграцию, деплой и поддержку AI агентов.
— Опыт разработки Tool Calling Loops и интеграции с API и backend.
— Опыт интеграции LLM-компонентов с Context Engineering и Harness Engineering (минимум 1 год).
— Знание MCP и корпоративных AI интеграций.
— Опыт с RAG-решениями и разработкой LLM приложений.
— Умение управлять полным циклом AI разработки.
— Отличные коммуникативные навыки для взаимодействия с командами и бизнес-стейкхолдерами.
— Наличие минимум 2 проектов с подтверждённым опытом коммуникации со стейкхолдерами.
Дополнительные преимущества:
— Знания в области AI governance, безопасности, комплаенса и защиты данных.
— Опыт работы с инструментами мониторинга AI, такими как Langfuse, Arize и аналогичными.
— Опыт с корпоративными AI экосистемами, AI шлюзами, управлением жизненным циклом prompt и governance моделей.
— Понимание дизайна мультиагентных систем и оркестрации агентов.
— Более 2 лет опыта с RAG и MCP серверами.
— Знакомство с AWS и AWS Kiro.
— Опыт внедрения AI guardrails и мер безопасности.
— Знание CI/CD и практик автоматизированного тестирования.
Условия:
— Контракт до 31 декабря 2029 года с возможностью продления.
— Полная занятость.
— Полностью удалённая работа в пределах ЕС.
— Требуемый уровень английского C1.
— Старт как можно скорее.
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Задачи:
— Написание продуктовых спецификаций, функциональных и нефункциональных требований для AI-продукта
— Ведение PoC от постановки задачи до приемки
— Определение, расчёт и трекинг продуктовых и бизнес-метрик
— Проектирование Human-in-the-Loop систем: ревью идей агента, валидация финансовых оценок, эскалация на стейкхолдеров
— Выгрузка и анализ метаданных из каталога: домены, метрики, процессы, владельцы
— Формирование Value Map — связь метрик и процессов с продуктами и финансовыми драйверами
— Проведение воркшопов с владельцами доменов и Data-офисом
— Презентация и обсуждение артефактов, сбор и обработка обратной связи
— Координация с командой каталога и AI-инженерами
— Организация доступа к метаданным и проработка интеграций
— Формализация требований и перевод бизнес-задач в технические постановки
— Участие в развитии AI-продукта на всех этапах — от идеи до production
Требования:
— Опыт работы от 3 лет в роли full-stack аналитика
— Опыт на стыке продуктовой аналитики, Data и системного анализа
— Опыт в BI или Data Science
— Опыт написания продуктовых спецификаций, функциональных и нефункциональных требований
— Опыт запуска PoC от постановки задачи до приемки
— Опыт работы с продуктовыми и бизнес-метриками: определение, расчёт, трекинг
— Опыт работы с AI-ассистентами или чат-ботами: проектирование диалогов, промпты, сценарии
— Опыт проектирования Human-in-the-Loop систем: ревью, валидация результатов, эскалация
— Продвинутый SQL для выгрузки и анализа данных
— Базовые навыки автоматизации
— Умение работать с метаданными и анализировать данные из каталогов
— Системное мышление: понимание взаимосвязи данных, процессов, финансовых показателей и AI
— Опыт проведения воркшопов и коммуникации со стейкхолдерами
Будет плюсом:
— Опыт работы с каталогами данных и метаданными
— Опыт в Data Governance
— Опыт в банковской сфере / финтехе
— Опыт построения Value Map
— Опыт взаимодействия с Data-офисом и AI-инженерами
Условия:
— Гибридный формат, Москва
— Техника предоставляется
— ДМС со стоматологией
— Компенсация фитнеса
— Скидки на обучение, кино, Skyeng
— Индексация ЗП
Мы строим платформу для бизнес-аналитики и насыщаем её возможностями искусственного интеллекта: естественный язык, умные подсказки, AI-ассистенты.
Задачи:
— Разрабатывать компоненты платформы целиком
— Собирать требования, строить модели данных и описывать методики расчётов
— Общаться напрямую с конечными пользователями
— Проектировать архитектуру и защищать свои решения
— Глубоко применять Claude Code и Cursor как agentic-инструменты, а не просто чат
— Проводить ревью, технические обсуждения и развивать инженерную культуру
Требования:
— 5+ лет коммерческой разработки сложных DWH/BI-систем
— Уверенные навыки: C#, .NET, ASP.NET, Angular, AI-инструменты
— Реальный опыт работы с Claude Code: настройка CLAUDE.md, структурированные промпты, анализ кодовой базы, генерация production-ready кода, рефакторинг, тесты, pull requests и аудит безопасности
— Понимание ограничений LLM и умение выстраивать безопасный HITL процесс
Условия:
— Формат работы: удаленно, РФ, московский часовой пояс
— Корпоративные подписки на AI-инструменты
— ЗП: действительно готовы обсудить ваши пожелания
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior DevOps Engineer (Ground Stations)
- Location: Berlin, Germany or Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Engineering Manager, CONNECT & Ground Stations
- Employment type: Permanent
- Workplace model: Hybrid, 3 days a week at the office in Berlin or Espoo
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters
As a Senior DevOps Engineer, you'll own key parts of the cloud platform that keeps ICEYE's satellites talking to Earth. You'll shape how our AWS and Kubernetes environments are designed, secured and operated across ground stations, test environments and end-user platforms. You'll make infrastructure decisions that decide whether engineering ships fast and whether satellite operations stay connected when it matters most.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Own key parts of the AWS and Kubernetes platform behind our ground station and connectivity systems, working alongside another senior DevOps engineer and making explicit architecture trade-offs between reliability, cost and delivery speed
- Drive infrastructure initiatives in your areas from design to delivery, including the dependencies on software teams and ground station vendors
- Evolve our Terraform and deployment setup with reusable patterns that prevent whole classes of configuration and release issues
- Design and harden the network between our cloud environments and ground station sites
- Turn loosely defined operational problems into clear technical plans and working solutions
- Drive platform incidents to resolution, find the root cause, and turn what you learn into lasting reliability improvements
- Share your expertise through reviews, pairing and technical guidance, and help raise the bar on how we build and run infrastructure
What we're looking for
Must haves:
- Experience owning a platform or critical infrastructure area end to end, including its architecture decisions and trade-offs
- Extensive hands-on experience designing and operating production environments on AWS, including IAM, cost management, and security practices such as least privilege and secrets management
- Strong cloud networking skills: VPC design, DNS, routing, security groups, and debugging connectivity across cloud and on-prem environments
- Deep Terraform experience, including designing modules and managing infrastructure at scale
- Experience running Kubernetes in production, including deployments, Helm and troubleshooting
- A track record of resolving production incidents and driving lasting reliability improvements
- Experience designing CI/CD pipelines with tools such as GitHub Actions
Nice to haves:
- Hybrid cloud and on-prem experience
- Scripting or software engineering experience with Python, Bash or Go
- Observability practices, including logging, metrics, alerting and tools such as Grafana
- Experience with databases such as PostgreSQL, RDS or MongoDB
- Experience in regulated, defence or security-sensitive environments
Application Process
- Talent Attraction Partner Screen Call
- Hiring Manager interview
- Technical interview
- Values & Fit interview
Working at ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Atlanta, GA (Hybrid)
УдалённоmiddleГеография найма не уточнена
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadBarcelona, Spain
УдалённоUnited Kingdom; Ireland; Cyprus; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance