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Location: Athens; Limassol Workplace: onsite German - Speaking Business Development Officer    The Role:   We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives. The main responsibilities of the position include: Set and support departmental KPIs in line with corporate targets and develop action plans to achieve them Support market penetration and expansion strategies across existing and new countries of operation Build and maintain strong relationships including regular meetings and ongoing engagement Identify new business opportunities and contribute to the development of tailored strategies per market Promote company products and services, ensuring strong knowledge of competitor offerings Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members to ensure high performance Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role. Fluent/Native in German . English knowledge is a must. Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Good management and leadership skills Computer literate Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Bring It to Life – Role-Specific Take-Home Task Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be responsible for product planning and solution design for an enterprise-grade AI Native engineering platform, driving the deep integration of AI Agents, AI Coding, knowledge capabilities, and engineering platform systems. The goal is to build an intelligent product system covering requirement analysis, solution design, development collaboration, testing validation, environment orchestration, and knowledge accumulation.This role serves complex engineering processes and multi-role collaboration scenarios. You are expected to design AI product capabilities that can be embedded into workflows, measured for impact, and continuously evolved in real enterprise environments, enabling the product to scale from pilot adoption to broad organizational rollout. What You’ll Be Doing Lead the product planning, requirement analysis, and solution design of the AI Native engineering platform, and drive continuous product evolution and adoption. Develop a deep understanding of the end-to-end engineering lifecycle, and translate the core scenarios and collaboration patterns of product, design, engineering, QA, and operations teams into structured product solutions. Design AI Agent capabilities for engineering scenarios , including requirement analysis, solution generation, coding collaboration, test generation, environment orchestration, and knowledge accumulation. Drive the integration of AI capabilities with code repositories, CI/CD pipelines, testing platforms, deployment environments, and knowledge platforms to deliver a unified end-to-end product experience. Establish mechanisms for product effectiveness evaluation, user feedback, and continuous optimization , and support the product’s scale-up from pilot validation to broad adoption. What We Look For In You Bachelor’s degree or above , preferably in Computer Science, Software Engineering, Artificial Intelligence, or related fields. 8+ years of experience in ToB products, platform products, or intelligent product solutions. Must have an engineering background , such as software development, test development, architecture, or technical product roles, with the ability to work effectively with engineering teams. Strong understanding of DevOps , engineering productivity, software delivery processes, and quality systems , with the ability to abstract and productize complex workflows. Solid understanding of AI Agent product design , with the ability to design for task execution, workflow orchestration, result validation, and delivery closure. Familiarity with mainstream AI coding products, with strong hands-on experience or product understanding of Claude Code , Codex, Cursor , and Copilot , as well as context engineering, knowledge input, tool integration, human-in-the-loop collaboration, and governance considerations. Strong structured thinking, cross-functional collaboration, and execution skills; experience with engineering platforms, DevOps platforms, platform products, or intelligent products is a plus. Nice to Haves Experience with products related to AI Agents, RAG, knowledge graphs, Copilot, or intelligent workflows . Experience building engineering platforms, DevOps platforms, or platform products from 0 to 1 or from 1 to N. Hybrid background of engineering-to-product transition , or contributions to open source, communities, or public thought leadership in AI or engineering productivity. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents. More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Australia About Intellect At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia. We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle. Why Join Us? Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect Competitive compensation & attractive perks Minimal admin burden — we handle scheduling, billing, client matching Regular supervision & CPD included Diverse client base — from local employees to regional/global Fortune 500 companies Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership Inclusive and diverse environment — we welcome professionals from all backgrounds and are committed to fostering belonging and representation across our global community What You’ll Do Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment) Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed Facilitate webinars and in-person seminars (optional) Support employees with wellbeing, stress, and resilience Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Counsellors: Master’s in Counselling, Counselling Psychology Active membership/registration with one of: ACA (Australian Counselling Association) PACFA (Psychotherapy & Counselling Federation of Australia) 1–3 years of supervised counselling experience Clinical Psychologists: Master’s in Clinical Psychology from an APAC-accredited program General registration with AHPRA (Psychology Board of Australia) Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program) 1–3 years of supervised clinical practice Nice to Haves Experience working with Tongan communities or Pacific Islander communities in Australia Background in managerial or leadership support (e.g., coaching managers, HR advisory) Prior EAP or workplace counselling experience Additional languages Flexibility for occasional onsite sessions Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients) Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type) Let’s Talk This is more than a job. It’s your chance to: Work with a global provider network Broaden your clientele base beyond local users Grow your career outside of sessions through research, content, and webinars Access supervision & CE most EAPs don’t provide If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you.  Apply today and join Intellect in transforming workplace mental health across the country and beyond.

Location: United Kingdom; Ireland About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and fast-growing tech companies in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike a traditional outsourcing agency, we place you directly with a client where you become a valued member of their in-house team. We are currently hiring experienced Sales Development Representatives (SDRs) with a proven background in B2B technology sales to join high-performing international sales teams. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a motivated and results-driven Sales Development Representative (SDR) with at least 1 year of experience selling B2B technology solutions. In this fully remote sales role, you will be responsible for outbound prospecting, lead generation, appointment setting, and pipeline development for innovative tech companies. This is an excellent opportunity for candidates seeking remote tech sales jobs, SaaS sales careers, and long-term growth in the international technology sector. Key Responsibilities Conduct outbound prospecting through cold calls, emails, LinkedIn outreach, and other sales channels. Identify and qualify potential B2B clients within target industries. Book discovery calls and demos for Account Executives and senior sales teams. Manage and update leads accurately within CRM platforms such as HubSpot, Salesforce, or Pipedrive. Research target accounts, decision-makers, and market opportunities. Follow structured outreach sequences and sales cadences. Collaborate with marketing and sales teams to improve lead conversion strategies. Meet and exceed monthly KPIs related to outreach activity, meetings booked, and pipeline generation. Maintain professional communication with prospects across global markets. Requirements Minimum 1 year of experience in B2B tech sales, SaaS sales, or software outbound prospecting. Proven experience in cold calling, lead generation, and appointment setting. Strong English communication skills, both written and verbal. Experience using CRM systems and sales engagement tools. Ability to work independently in a remote environment. Strong organizational and time management skills. Goal-oriented mindset with a strong desire to grow in tech sales. Experience selling SaaS, IT services, software platforms, or digital solutions is highly preferred. Preferred Qualifications Experience working with UK, US, or Australian clients. Familiarity with LinkedIn Sales Navigator, Apollo, Outreach, or similar prospecting tools. Previous experience working in a high-volume outbound sales environment. Understanding of modern B2B sales processes and pipeline management. Benefits 💰 Competitive salary based on experience and performance. 🌎 Fully remote role with international clients and flexible work environment. 🚀 Opportunity to work with fast-growing tech companies across global markets. 📈 Long-term career growth opportunities in SaaS and B2B technology sales. 🎯 Performance-based incentives and commission structure. 🤝 Structured onboarding, ongoing support, and professional development. 💻 Work with modern sales tools, CRM systems, and high-performing teams. 🏆 Be part of a results-driven culture focused on growth and success.

Location: Egypt; United Arab Emirates About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a globally established B2B company operating within the EdTech and SaaS space, offering a portfolio of online educational products, assessments, and testing solutions. With a mature sales infrastructure, structured onboarding, and proven sales processes, the company partners with organizations worldwide to deliver high-quality learning and testing solutions that support workforce development and education outcomes. Job Summary We are looking for a highly organized and customer-focused Sales Development Representative (SDR) with SaaS sales experience to support a growing global EdTech business. This role is ideal for someone who thrives in structured sales environments, enjoys managing client relationships, and can confidently engage with B2B prospects in both Arabic and English. The ideal candidate combines outbound sales expertise with strong account management and customer service capabilities. You will work closely with sales and client success teams to drive pipeline growth, nurture prospects, and provide an exceptional client experience throughout the sales journey. Key Responsibilities Conduct outbound prospecting activities including email outreach, calls, and follow-ups to generate qualified opportunities. Manage inbound and outbound sales conversations with professionalism and strong consultative selling skills. Build and maintain relationships with prospective and existing B2B clients. Deliver exceptional client management and customer service throughout the sales cycle. Coordinate meetings, demos, and follow-up activities with internal stakeholders. Maintain accurate records and pipeline activity using Salesforce and Salesloft. Support account management initiatives and ensure timely communication with clients. Collaborate with leadership and sales teams to meet performance goals and KPIs. Handle multiple client conversations and tasks efficiently in a fast-paced environment. Represent the company professionally in both Arabic- and English-speaking markets. Requirements 2+ years of experience in Sales Development, SaaS sales, or B2B outbound sales. 1+ years experience selling online educational products, digital learning solutions, or testing platforms is highly preferred. Strong experience with CRM and sales engagement tools such as Salesforce and Salesloft. Excellent communication skills in both Arabic and English (written and verbal). Proven ability to manage client relationships and deliver excellent customer service. Strong multitasking, organizational, and time management skills. Comfortable working within structured sales processes and KPI-driven environments. Experience in account management or client-facing support roles is an advantage. Self-motivated, proactive, and results-oriented mindset. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Brazil; United Kingdom; Pakistan; Philippines; South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing AI startup building intelligent AI employees that can call, text, email, and update CRMs automatically. Their platform helps businesses across North America automate sales follow-up, lead engagement, and customer communication at scale while maintaining a natural, human-like experience. This is a lean, high-performance startup environment where team members work closely with leadership, take ownership, and directly influence product growth and client success. Job Summary We’re looking for an Automation Engineer who thrives at the intersection of AI, workflow automation, prompt engineering, and client problem-solving. In this role, you won’t just build automations, you’ll design and optimize AI-driven systems that directly impact revenue for real businesses. You’ll work closely with the founder to create AI agents capable of handling calls, texts, emails, and CRM updates while ensuring conversations feel natural and high-converting. This is an ideal opportunity for someone who enjoys building systems, solving technical problems, and working directly with clients in a fast-moving startup environment. Key Responsibilities Build and deploy AI-powered agents that call, text, and email leads on behalf of clients Create and optimize workflow automations using platforms such as n8n, Make, or similar tools Integrate AI systems with CRMs like HubSpot, Zoho, Salesforce, and GoHighLevel using APIs and webhooks Design prompts and conversational flows that make AI interactions feel human and sales-focused Troubleshoot automation issues, debug workflows, and improve system performance Handle client onboarding and support requests directly Collaborate closely with the founder on new automation strategies and feature improvements Analyze workflow performance and continuously optimize AI behavior and conversion rates Maintain documentation for automations, integrations, and client implementations Requirements Hands-on experience with workflow automation tools such as n8n, Make, Zapier, or similar platforms Strong understanding of APIs, webhooks, JSON, and third-party integrations Experience reading technical API documentation and troubleshooting integration issues Familiarity with CRM systems including HubSpot, Salesforce, Zoho, or GoHighLevel Experience with prompt engineering for conversational AI or sales-focused AI workflows Understanding of outbound sales workflows, SMS campaigns, follow-up automation, and lead nurturing Excellent problem-solving and debugging skills Comfortable working directly with clients in a fast-paced startup environment Strong communication skills in English Ability to manage multiple projects and adapt quickly to changing priorities Experience building AI voice agents or AI employees Experience with OpenAI APIs, conversational AI platforms, or LLM workflows Knowledge of sales psychology and high-converting sales scripts Previous startup experience Basic scripting or coding experience (JavaScript, Python, etc.) Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Our simple, automatic, and reliable Computer Backup product helped lay the foundation for this growth and continues to protect customer data around the world. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Product Manager , Computer Backup to join our team! About the Role We are looking for a Product Manager to lead strategy, execution, and growth for Backblaze’s Computer Backup product across consumer and business offerings. This role will own the roadmap for our desktop backup clients, web experiences, and associated admin tools. This is a highly hands-on role on a small, focused team. You will need to make thoughtful decisions about where to invest resources, align stakeholders around clear priorities, and drive progress through influence, collaboration, and conviction. Success in this role requires strong product instincts, data-informed decision making, and the ability to bring cross-functional teams together around a shared vision. What You’ll Do Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept through launch and iteration Conduct customer and market research, including interviews, usability testing, and competitive analysis, to uncover user needs, identify market opportunities, and shape product strategy Translate insights and complex problems into clear product requirements, PRDs, and measurable success criteria Make difficult product tradeoff decisions using data-driven analysis, balancing user priorities and technical constraints Define, track, and analyze key product metrics to inform decisions, iterate based on real-world performance and feedback, and drive continuous improvement Partner with Engineering, Design, and QA to ship high-quality features on schedule Collaborate with Marketing, Sales, and Support to ensure successful product launches and adoption Right Fit 4+ years of product management experience in SaaS, consumer software, or cloud services Ownership-first mindset with the ability to take initiative, move quickly, and figure things out Ability to communicate clearly at different levels, including engaging with customers and driving alignment with senior stakeholders Comfort working in ambiguity and making data-informed decisions with imperfect information Strong analytical and prioritization skills, with the ability to separate must-haves from nice-to-haves Proven success in owning product roadmaps, defining MVPs, and driving the full product lifecycle Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field Strong understanding of product prioritization frameworks and experience building products that deliver measurable value to customers Experience working in agile development environments and with tools such as Jira Bonus Points For Experience in backup, security, or storage products Familiarity with SMB workflows, MSP ecosystems, or B2B2C product design Technical fluency with APIs, desktop applications, and cloud services Backblaze Perks Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity and paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus, human children only Fertility treatment and support Learning and development program Commuter benefits A culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses or credentials, and may vary from the amounts listed below. The expected salary range for this role is $125,000 - $160,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: San Francisco; Remote; Toronto; New York; Montreal Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: - Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. - Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES - Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. - Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. - Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. - Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. - Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management. - Define and instrument SLOs and SLIs across customer workloads and internal services. - Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define. REQUIREMENTS - Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus). - Experience in building and maintaining scalable infrastructure. - Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus. - Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD). - Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis. - Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage. - Familiarity with incident management platforms (incident.io http://incident.io or similar) is a plus. - No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence. This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment. Responsibilities Operate as both a hands-on contributor and a strategic leader. Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys. Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms. Guide content recommendation through design critiques, content reviews, and collaborative workshops. Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices. Manage multiple priorities and deliver high-quality content solutions. Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions. Qualifications 7+ years of experience in UX writing, content design, or digital product content strategy Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products Provide clear, user-focused writing for complex systems or enterprise applications Experience developing and building design systems, content standards, and governance frameworks Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms Strong stakeholder management and cross-functional collaboration skills Experience working in fast-paced product environments Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles Experience working with AI-assisted content tools Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements Portfolio, website, or any other relevant link to your work in your resume is required Benefits The base salary range for this role is $125,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you’ll lead: Lead end-to-end program delivery by driving roadmap development, strategic decision-making, and execution planning for large cross-functional teams across all phases of the program lifecycle, from concept through in-market launch. Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements What you’ll bring: Bachelor’s degree, technical education and/or work experience in technical domain 10+ years of experience working in a program/project management capacity for large-scale business systems and complex software development initiatives from kick-off to market delivery Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks Experience in mentoring junior team member and contributing to the continued improvement of the program management organization At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Bratislava, Slovakia; Banská Bystrica, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are looking for a highly experienced Staff Software Engineer to join a fast-growing engineering organization focused on shared capabilities and commercial services. In this role, you will contribute to the evolution of core product and engineering capabilities that power a global portfolio of products and services. This is an opportunity to work on strategic, high-impact initiatives while helping shape engineering standards, architecture, and best practices across multiple domains. The ideal candidate is passionate about scalable backend systems, product engineering, technical leadership, and hands-on software development. Responsibilities Lead technical decisions for major platform capabilities and translate business needs into practical technical roadmaps. Serve as a domain expert, defining scalable and maintainable domain boundaries and service architectures. Design, build, and evolve backend capabilities and APIs across multiple systems and domains. Take ownership of end-to-end product features, including scalability, reliability, and operational excellence. Drive engineering best practices through hands-on coding, mentorship, and technical leadership. Collaborate closely with product, engineering, and business stakeholders to deliver impactful solutions. Communicate complex technical concepts clearly to both technical and non-technical audiences. Promote modern software engineering practices including Domain-Driven Design (DDD), SOLID, GRASP, and API-first architecture. Proven experience delivering large-scale, customer-facing software products. Strong expertise in backend services, distributed systems, and application/data integration. Hands-on experience applying Domain-Driven Design (DDD) and API-first principles within multi-tenant platforms. Strong full-stack engineering background with deep understanding of software design patterns and best practices. Proficiency in TypeScript and Node.js preferred, or strong experience with backend technologies such as Java, .NET/C#, Kotlin, Python, or Go. Ability to translate product requirements into scalable technical designs and implementation roadmaps. Strong ownership mindset with the ability to drive projects end-to-end. Nice to Have Experience with AWS cloud architecture and infrastructure design. Exposure to LLMs or AI-related technologies. Experience working on platform or shared-service architectures. What’s Offered Competitive salary. Flexible and supportive work environment. Career growth and continuous learning opportunities. International team events and company gatherings. Opportunity to work alongside highly skilled engineers and technical leaders. Inclusive and collaborative culture that values diverse perspectives and experiences.

Location: Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Staff Software Engineer to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Design and implement application architecture that is scalable, maintainable, observable, and high-performing. Write clean, efficient, and well-documented code. Conduct code reviews, review architecture, and contribute to engineering best practices. Identify and optimise performance bottlenecks across systems. Collaborate closely with cross-functional teams to deliver impactful features. Ensure application security, implementing safeguards against vulnerabilities. Take part and lead decisions for the major capabilities, helping teams translate business and product needs into clear, practical technical roadmaps. Serve as a product-engineering subject-matter expert (SME) for the domain, mapping capabilities into well defined domains and ensuring they deliver required business and product services within the wider technical platform. Lead by example through hands-on coding, creating new capabilities or evolving existing ones and driving adoption of best software engineering principles and practices, alongside continuous mentorship and guidance to the teams. Communicate complex solutions clearly to stakeholders inside and outside the area, while embedding a strong product engineering culture across teams. Strong hands-on experience building customer-facing web products using React and Next.js . A strong front-end engineering background, ideally with full-stack experience to work confidently across APIs, integrations and system boundaries. Proven experience designing and evolving software architecture across complex systems, multiple codebases or related product domains. A strong product engineering mindset, with the ability to translate product requirements into clear technical designs, staged delivery plans and high-quality implementations. Excellent communication skills, with the ability to explain complex technical decisions clearly to both technical and non-technical audiences. A coaching mindset — someone who enjoys helping others grow, raising standards and making best practices stick without ego. Ideally you will also have: Experience with PHP and Vue/Vue components. Experience working on membership, community, personalisation, gamification or user-retention products. Experience working on high-traffic websites. Experience applying Domain-Driven Design, SOLID, GRASP or other software design principles in a practical product environment.

Location: Banská Bystrica, Slovakia; Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Staff Software Engineer to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are looking for a highly skilled Staff Software Engineer to help shape the technical foundation of a fast-growing product within the social gaming industry. This role is ideal for someone passionate about building scalable backend systems, solving complex engineering challenges, and driving technical excellence in a high-performance environment. You will play a key role in designing and implementing the architecture behind real-time tournament systems, ensuring reliability, scalability, security, and outstanding performance for a global user base. Responsibilities Design and implement scalable, maintainable, observable, and high-performing application architecture. Develop clean, efficient, and well-documented code following engineering best practices. Contribute to architecture decisions, code reviews, and technical standards across the engineering team. Identify and optimize system performance bottlenecks. Collaborate closely with engineers, product managers, and designers to deliver impactful features. Ensure application security and implement safeguards against vulnerabilities. Apply modern software engineering principles including Domain-Driven Design (DDD), SOLID, and GRASP. Proven experience building and delivering large-scale production systems. Strong understanding of Domain-Driven Design, API-first architecture, and software design patterns. Strong proficiency in JavaScript (React/Next.js) or another backend language, ideally Node.js or PHP. Experience with Pub/Sub systems, WebSockets, and Server-Sent Events (SSE). Experience working with scalable backend and platform architecture. Product engineering mindset with the ability to translate business requirements into technical solutions and deliver features end-to-end. Strong problem-solving skills and ability to thrive in fast-paced environments. Nice to Have Experience with MySQL. Experience building white-label products. Background in real-time systems or gaming-related platforms. What’s Offered Competitive salary Flexible working environment supporting work-life balance. Opportunities for professional growth and development. International team-building events and company gatherings. Collaborative environment with highly skilled professionals. Inclusive and diverse workplace culture that values different perspectives and experiences.

Location: Bratislava, Slovakia; Banská Bystrica, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking Senior Engineering Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Your Impact: Lead multiple squads working with our talented team of Engineering Managers, coaching them to raise the bar on delivery, communication, and technical decision-making. Set and steer technical strategy across the product area and keep roadmaps on track. Align across the Gaming pillar partnering with engineering leaders to ensure our teams work efficiently and drive consistent standards. Drive clarity through data to support prioritisation and planning. Partner with Product and commercial stakeholders to iterate and deliver measurable improvements in customer value and business performance. What You'll Bring: Proven experience as a Senior Engineering Manager / Head of Engineering / Group EM (or equivalent) Strong architecture and systems judgement, able to challenge proposals, weigh trade-offs, and guide multi-team technical direction without being hands-on day-to-day. Experience running multiple teams working on different priorities, maintaining momentum and alignment. Deep understanding of product development lifecycle in a product-led environment. Nice-to-haves: Experience in Gaming or consumer products. Familiarity with modern web stacks (our Gaming stack includes Node and React) and cloud platforms. Why us? 1.Super smart colleagues to work alongside and learn from, with company-wide team-building events twice a year, including great entertainment, catering, and accommodation in a beautiful hotel. 2.Engaging development opportunities at all levels. 3.Tailored flexibility for your work-life balance. 4.Exciting global events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead! 5.Unlock your full potential by joining the team. To support you on this journey, we provide an extensive array of benefits and perks, as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.

Location: Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Team Leader to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Lead and Inspire: Effectively guide a high-performing engineering team, fostering a positive and collaborative culture while driving continuous improvement initiatives. Solve Complex Problems: Apply strong problem-solving skills to tackle technical challenges, ensuring the successful completion of projects and initiatives. Mentor and Guide: Provide technical guidance and mentorship to squad members, maintaining high standards and adherence to industry best practices. Facilitate Collaboration: Work closely with cross-functional teams—including product management, content, design, SEO, and delivery—to ensure alignment and effective communication. Promote Growth: Cultivate a culture of learning and development, supporting the professional growth of team members through ongoing training, mentorship, and skill-building opportunities. Led the design and implementation of scalable solutions capable of handling large data volumes or high traffic with minimal performance impact. Skilled in modern frontend technologies, ideally including React.js , Next.js , and TypeScript. Skilled in modern backend technologies, ideally Node.js . Ability to still get in to the weeds & change code, this role is partially a hands on position Proficient in deploying applications to cloud platforms such as GCP or AWS. Managed and mentored a team of Product facing engineers across multiple levels of seniority. Strong communicator with a track record of effective collaboration with cross-functional stakeholders. Deep understanding of best engineering practices, including testing, pair programming, documentation, and code reviews.

Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only) An overview of this role GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you’ll do Product contribution Contribute production-quality code to GitLab’s product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you’ll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Lilongwe, Malawi About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Role Overview GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomised trial on unconditional cash. To deliver our ambitious plans for scale, we are looking for a Human Resources Manager who can operate as a strategic, agile thought partner to the Country Director  someone with a strong grasp of Malawi labour law and demonstrated, hands-on experience across the HR lifecycle, who is just as comfortable advising on organisational design and workforce risk as they are personally running payroll and compensation. The HR Manager ensures that GiveDirectly Malawi attracts, develops, and retains the talent needed to deliver on our mission, focus on the strategic and technical work that most shapes the organisation's ability to perform. The role will reward exceptional interpersonal skills, sound judgement in navigating people and organisational challenges, and a deep commitment to building a workplace where staff feel supported, valued, and connected to the work. As GiveDirectly continues to scale, this role ensures that our people practices are consistent, compliant, and fit for purpose, balancing the pace of a fast-growing organisation with the rigour and care that good HR demands and doing so with the agility to build or improve systems rather than simply administer the ones already in place. The HR Manager will play a critical role in strengthening the infrastructure of the country office, designing and improving systems for recruitment, onboarding, performance management, and staff development that can grow with the organisation. This position also plays an important role in safeguarding organisational culture and integrity, supporting leadership in upholding GiveDirectly's values and ensuring staff experience reflects the standards we set for ourselves. Strategic Partnership & Talent Management Serve as a strategic thought partner to the Country Director on organisational design, workforce planning, and people-related risk Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools. Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer. Lead periodic salary benchmarking exercises using credible market data and sector comparators, producing clear analysis and recommendations to ensure GiveDirectly's compensation remains competitive, internally equitable, and aligned with local labour market realities. Drive professional development planning across the team, working with managers and staff to identify individual growth needs, co-create learning plans, and source, coordinate, and evaluate training interventions both internal and external that build capability at every level of the organisation. Payroll & Compliance Personally manage payroll, ensuring salaries, relevant allowances, and other entitlements are processed accurately, on time, and in compliance with both internal policies and local labour regulations Act as the primary point of contact for staff on HR policy questions, providing clear, fair, and consistent guidance, and lead the management of disciplinary and grievance processes in line with GiveDirectly's HR manual and Malawi labour law. Design and continuously improve a structured onboarding programme for all new hires, covering orientation on GiveDirectly's HR manual, policies, and organisational values, as well as seamless set-up of benefits enrolment, payroll, and system access from day one. Actively identify opportunities to modernise or automate HR processes Administration & Record-Keeping (in partnership with the HR Associate) . Set direction and quality standards for staff benefits administration, leave management, and timesheet processes, with the HR Associate handling day-to-day coordination, vendor liaison, and record maintenance. Maintain oversight of accurate, confidential, and audit-ready personnel files for all staff, ensuring records are kept in line with GiveDirectly's data policies, local labour regulations, and best-practice HR record-keeping standards. Performance Management & Tracking Provide support during the performance review cycle including stakeholder communications, documentation, and ensuring HR systems and records are promptly updated to reflect any changes in role, title, or compensation. Work closely with the Country Director and line managers to identify and action professional development opportunities for staff, tracking individual development plans and following up to ensure commitments translate into tangible growth. Organisational Culture & Engagement Take ownership of planning and delivering a calendar of team-building activities and staff engagement events that strengthen relationships, sustain morale, and reinforce a sense of shared purpose across the Malawi team. Proactively generate and champion initiatives that bring GiveDirectly's culture and values to life, embedding them into key moments across the employee lifecycle including hiring, onboarding, performance conversations, and team gatherings. Serve as a trusted culture steward, creating regular channels for staff to share feedback, surfacing themes and insights to leadership, and helping the organisation stay responsive to the needs and sentiment of its people. Desired Qualifications 5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context  candidates from fast-paced or tech-enabled environments are encouraged to apply Direct, hands-on payroll and compensation experience  able to personally run payroll and lead benchmarking exercises, not only oversee others doing so. A track record of building, redesigning, or modernising an HR process or system, ideally including use of automation or digital tools, rather than solely administering existing ones. Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent). Strong alignment with GiveDirectly's values and a genuine commitment to the organisation's mission. Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law. Comfortable operating in fast-paced, ambiguous environments where success requires adaptability, sound judgement without a ready-made playbook, and a significant degree of learning by doing. Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes. Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels. Exceptional written and verbal communication skills, with the ability to tailor messaging effectively for a range of audiences including field teams, local and global leadership, regulatory authorities, and external service providers. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!