Location: District of Columbia
Workplace: OnSite
About the Company
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
This role sits within Rain’s Financial Crimes Risk Management (FCRM) function and supports the data, technology, analytical, and reporting needs of the Financial Intelligence Unit (FIU).
The position plays a critical role in strengthening transaction monitoring, investigative analytics, and risk segmentation frameworks that underpin Rain’s financial crimes program. Reporting to the Director of Compliance Data & Analytics, this individual will work closely with FIU Investigations and Compliance leadership to enhance the effectiveness, scalability, and regulatory defensibility of monitoring controls across the organization.
What you’ll do
- Assist with tuning and optimizing transaction monitoring rules across card, ACH, wire, digital, asset activity
- Analyze alert, case, and transaction data to identify false positives, coverage gaps, and opportunities to improve detection quality
- Assist with managing and optimizing financial crime vendor configurations, including thresholds, matching logic, rulesets, risk settings, and workflows
- Support testing, backtesting, regression testing, and audits to ensure monitoring and screening controls operate as intended
- Translate investigative findings, emerging typologies, and regulatory requirements into scalable monitoring logic and technical controls
- Assist with developing internal compliance tools, workflows, dashboards, and automations that improve FIU and Compliance operations
- Partner with Investigations, Compliance, Engineering, and vendors to implement, validate, document, and continuously improve financial crime controls
You are likely to succeed if you have:
- 4–7+ years of experience in financial crimes analytics, compliance technology, fraud/risk analytics, or related roles within fintech, banking, payments, or digital assets
- Advanced SQL and strong Python skills, with experience analyzing large transaction datasets, automating workflows, and building reusable compliance tooling
- Hands-on experience tuning transaction monitoring rules, including thresholds, lookback periods, segmentation, exclusions, and behavioral indicators
- Experience managing and optimizing financial crime vendor settings, including screening thresholds, matching logic, risk parameters, rulesets, and workflows
- Experience testing and auditing transaction monitoring, KYC/KYB, sanctions, or screening controls through backtesting, regression testing, QA, and control effectiveness reviews
- Ability to evaluate monitoring performance using alert volumes, false-positive rates, escalation outcomes, precision/recall, and detection coverage
- Strong understanding of AML/BSA, transaction monitoring, sanctions, KYC/KYB, and the ability to independently translate risk requirements into scalable technical controls
- Hands-on experience with blockchain intelligence tools such as Chainalysis, TRM Labs, Elliptic, or similar platforms
Bonus attributes:
- Experience developing or deploying machine learning models for fraud, AML, transaction monitoring, anomaly detection, or customer risk
- Experience with graph analytics, network analysis, entity resolution, or behavioral modeling across transaction and customer datasets
- Experience building production-grade Python services, analytical pipelines, or detection frameworks beyond notebook-based analysis
- Familiarity with feature engineering, model evaluation, threshold optimization, precision/recall analysis, and model monitoring
- Experience working with large-scale data platforms and distributed processing frameworks such as BigQuery, Snowflake, Spark, or similar
- On-chain analytics, blockchain tracing, wallet clustering, or combining digital asset and traditional payments data for financial crime detection
- * Experience translating investigative findings or emerging typologies into scalable detection logic, models, or automated controls
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Location: Lagos, Nigeria
We are expanding our product and technology teams and are hiring
several Business Analysts
across multiple domains:
Digital/Web, Internal Products, SME Digital Lending, BNPL, Offline Lending, and Business Services
.
Our goal is to bring in professionals with
international fintech or banking experience
who can contribute best practices and help scale high-impact financial products. The ideal candidate is highly analytical, communicates clearly with both business and engineering teams, and is able to
quickly ramp up and start delivering within 4–6 weeks
.
Responsibilities
Work closely with
Product Managers, Engineering, Risk, and Operations teams
to translate business goals into clear product and system requirements.
Lead
discovery and requirements gathering
for new features, products, and process improvements.
Create and maintain
functional specifications, user stories, process flows, and documentation
.
Support
product delivery
by clarifying requirements, managing scope, and ensuring alignment between stakeholders and development teams.
Analyze
business processes, product performance, and operational workflows
to identify optimization opportunities.
Ensure that delivered solutions meet
business needs, regulatory requirements, and user expectations
.
Requirements
3–5 years of experience
in Business Analysis, Product Analysis, or Product Operations.
Background in
fintech, banking, lending, payments, or digital financial products
.
Experience working with
cross-functional product and engineering teams
.
Strong skills in
requirements documentation, stakeholder management, and process modeling
.
Ability to
quickly understand complex systems and business processes
.
Excellent
analytical thinking and communication skills
.
Fluent English
(spoken and written).
Preferred Experience
Experience in
international fintech or banking environments
(Europe, LatAm, SEA, USA, UK, Russia).
Exposure to
lending products, payments, BNPL, or digital financial platforms
.
Familiarity with
Agile product development environments
.
Benefits
Remote work from anywhere in the world
Performance bonus, 25+ paid vacations and day-offs, personal development plan
Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary
Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Remote
Workplace: remote
ABOUT YOU
We are looking for a Senior Product Analyst who is analytically rigorous, strategically minded, and a collaborative problem-solver to join our Advertising & Rewards division. The Senior Product Analyst will collaborate with Operations, Product, Engineering, and Business Stakeholders by using data-driven insights to inform the design and optimization of Xsolla’s B2C apps/websites. Additionally, they’ll lead the design and execution of multivariate AB tests, analytics schema and dashboards/reports, generating recommendations that influence our roadmap and drive product and business performance. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive data-informed product decisions that shape how we reward and engage players at scale.
Strong analytical and statistical skills are essential, along with experience in quantitative analysis within games or other consumer-facing apps. The ability to translate complex datasets into clear, actionable recommendations for cross-functional stakeholders will be key to your success in this role. If you're passionate about uncovering insights that drive meaningful product outcomes and love building data infrastructure and experimentation frameworks that help game developers grow their businesses and delight their players, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own product and data analysis for Xsolla's new B2C apps and websites, generating insights that optimize how we reward and engage users.
Conduct descriptive, diagnostic, and prescriptive analysis — including product funnel mapping, user cohort analysis, and behavioral data modeling — to improve user experience and drive growth and engagement.
Define KPIs for the product and build automated dashboards, reports, and models that enable smarter, faster decision-making across the business.
Design, orchestrate, and analyze multivariate product experiments to drive growth, improve existing features, and test new areas of opportunity.
Apply advanced analytics techniques — including machine learning — to uncover player insights, forecast economic trends, and support monetization strategies, while ensuring outputs remain interpretable and actionable for stakeholders.
Collaborate with data, product, engineering, and business stakeholders to build business cases and forecasts for new feature development.
Qualifications & Skills
BA/BS in Mathematics, Statistics, Economics, or another quantitative field.5+ years of experience in quantitative analysis, preferably within games or other consumer-facing apps.
Fluency in SQL with demonstrated ability to work with highly dimensional and complex datasets.
Strong proficiency with Statsig or comparable A/B testing platforms.
Strong proficiency with Looker, Tableau, or other BI/data visualization tools.
Strong proficiency with Mixpanel, Amplitude, or other product analytics platforms.
Comfortable operating in a fast-paced, high-growth, startup-like environment.
Nice to Have
Experience with machine learning or predictive modeling in a product context.
Background in advertising, offerwall, or performance marketing analytics.
Familiarity with user acquisition and monetization metrics in mobile or free-to-play games.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Sr. Product Analyst, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Join our growing Ops Engineering team and help build internal tooling and infrastructure that empowers operators at Ramp. As an internal-facing team, you'll work directly with our operations teams to design, implement, and scale tools and systems that enable them to serve our customers more efficiently and effectively. Much of our work involves managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support internal operations, and creating operator-facing applications that help our ops teams move faster and deliver better customer experiences.
Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the world! The Ops Engineering team is highly cross-functional, working closely with operations, customer support, and other internal stakeholders to solve a wide range of infrastructure and tooling challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they're familiar with our stack or not. You'll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture. We are intentionally pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk, and our internal APIs.
What You'll Do
- Design and build full-stack internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences
- Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance
- Build integrations with third-party platforms like Retool, Zendesk, and other operational systems to create seamless workflows
- Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools
- Create data-driven features and analytics that provide operations teams with actionable insights and improved visibility
- Collaborate closely with operations stakeholders to understand pain points, gather requirements, and iterate on solutions that solve real business problems
- Write clean, maintainable, and well-tested code following software engineering best practices
- Participate in code reviews, mentor team members, and contribute to the growth of engineering culture
- Own features end-to-end from design through deployment, monitoring, and iteration based on user feedback
- Participate in an On Call rotation to resolve critical issues impacting internal users
What You'll Need
- 5+ years of software engineering experience building and shipping production applications
- Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar
- Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend)
- Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.)
- Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
- Experience building internal tools or working closely with non-technical stakeholders to understand and solve their problems
- Strong product sense and user empathy, with ability to translate business requirements into technical solutions
- Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices
- Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams
- Strong sense of ownership and bias toward action, with ability to move quickly and iterate based on feedback
- Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
Note: between 20 - 40% travel anticipated
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
We are open to candidates currently based in the Middle East or who are open to travelling or relocating.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Shanghai, China
The mission
At JetBrains, code is our passion. For over two decades, we’ve built tools that help developers create the software shaping the world. With over 15 million users and 88 of the Fortune Global 100 companies in our portfolio, our footprint is massive.
We are now looking for a
Senior Marketing Manager (B2B)
to lead the next phase of our enterprise growth in Greater China. This isn't a traditional brand role – it’s a revenue-focused leadership position. Your goal is to move beyond lead generation and architect a high-precision
account-based marketing (ABM)
engine that drives meaningful revenue within strategic managed accounts
Your core responsibilities
Localize and execute the ABM strategy:
Translate our global 1:1 and 1:few ABM frameworks into programs tailored to the diverse Chinese enterprise landscape.
Build the ABM infrastructure:
Identify and manage local B2B agencies and curate a MarTech stack that functions effectively within the constraints of the Chinese digital ecosystem.
Lead a regional team:
Manage, mentor, and empower a lean team of 2–3 regional marketers, transforming them into a high-performance unit focused on account penetration and sales alignment.
Own revenue impact:
Define and track
marketing-influenced revenue
and
MROI
, providing the global team with deep-dive insights into what makes the Chinese B2B buyer tick.
Pilot and scale:
Design and run local campaign pilots, documenting successful approaches so they can be scaled across other global markets.
Act as a strategic liaison:
Serve as the face of marketing to our local sales leadership and as the voice of Greater China to our Global B2B Lead, representing JetBrains as a senior spokesperson at industry events and executive briefings.
What you bring to the table
B2B expertise:
You have at least eight years of marketing experience, with an emphasis on
enterprise B2B
.
Proven ABM track record:
You can demonstrate previous success running 1:1 and 1:few programs that expanded contract values or resulted in high-value renewals.
Fluency in the Chinese tech market:
You understand the local developer ecosystem, the role of WeChat in B2B, and how to navigate the specific procurement and decision-making cycles of Chinese enterprises.
A data-driven mindset:
You are comfortable and have solid experience working with CRM and attribution tools.
Leadership and presence:
You can command a room – whether it’s a strategy session with the Global Lead or a keynote at a developer conference.
Languages:
You possess native Mandarin and professional business English language skills.
Preferred qualifications
Experience in the
software development life cycle (SDLC)
or developer tooling space.
A background in scaling marketing operations from manual processes to automated and system-driven execution.
Experience working in a global, decentralized organization that requires balancing local autonomy with global brand standards.
What it’s like to work at JetBrains
Autonomy:
We trust you to be the expert in your market.
Global impact:
Your successful pilots in China will influence how we do marketing in Berlin, San Francisco, and beyond.
Growth and benefits:
You will enjoy 25 days of paid vacation, supplementary medical insurance, and a generous budget for professional development (including global travel to tech conferences).
Culture:
JetBrains fosters a flexible, collaborative environment where results matter more than hierarchy.
Ready to redefine B2B marketing for the world’s best developers? Let’s talk!
#LI-EG1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran needs an engineer-architect who can make the AI analyst experience real, dependable, and extensible. This role owns the architecture behind the analyst AI system, including metadata contracts, tool interfaces, context assembly, prompt and skill orchestration, evaluation loops, and the operational patterns that make agents useful in real workflows instead of isolated demos.
This is a systems role as much as an AI role. The challenge is not just getting an LLM to do something impressive once. The challenge is building a product-quality analyst system that can reason over schema and business context, use tools correctly, recover from ambiguity, and improve through disciplined evaluation and iteration.
This is a full-time, hybrid position based at our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You'll Do
Define the architecture for the analyst AI stack across prompts, tools, metadata, memory and context strategies, evaluation, and runtime safety.
Build the abstractions and interfaces that allow product teams to add new agent capabilities without creating brittle prompt sprawl.
Design retrieval and context strategies that give the model the right information at the right time with strong cost, latency, and quality tradeoffs.
Establish evaluation loops, benchmark suites, and review processes so model behavior can be measured, debugged, and improved systematically.
Partner with product, engineering, and analyst-domain experts to translate real analytical workflows into robust AI-assisted product capabilities.
Drive quality standards around correctness, trust, transparency, and failure handling in analyst-facing AI experiences.
What We're Looking For
Deep experience building AI-enabled product systems, not just running experiments.
Strong software architecture skills, especially around APIs, contracts, orchestration, and system boundaries.
Practical understanding of LLM prompting, tool use, retrieval, structured outputs, and evaluation methods.
Ability to work fluently across backend engineering, product constraints, and user workflow design.
Clear judgment about where agent systems should be flexible and where they should be constrained.
Comfort working in ambiguous environments where patterns are still being invented.
Why This Role Matters
The quality of the AI analyst experience will shape how differentiated Fivetran feels. This role determines whether the system is merely novel or actually reliable enough to become part of an analyst's day-to-day workflow. Strong architecture here reduces product risk and creates leverage for the rest of the team.
#LI-HYBRID #LI-DJ1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$251,835
—
$314,794 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking Software Engineers to join our Observability team within the Infrastructure organization. The Observability team owns the monitoring and telemetry infrastructure that every engineer and researcher at Anthropic depends on, from metrics and logging pipelines to distributed tracing, profiling, error analytics, alerting, and the dashboards and query interfaces that make it all actionable. By joining this team, you'll have a direct impact on the reliability and operational excellence of Anthropic's research and product systems.
As Anthropic scales its infrastructure across large GPU, TPU, and Trainium clusters, the volume and complexity of operational data is growing by orders of magnitude, and an increasing share of the most challenging problems live below the application layer. We're building next-generation observability systems, including high-throughput telemetry pipelines, fleet-wide continuous profiling, eBPF-based tracing and network visibility, and agentic diagnostic tools, so engineers can detect, diagnose, and resolve issues in minutes rather than hours, even when the answer lies in the kernel, the network stack, or an accelerator rather than on a dashboard.
Key responsibilities
Design and build scalable telemetry ingest and storage pipelines for metrics, logs, traces, and error data across Anthropic's multi-cluster infrastructure
Build observability solutions that give engineers deep, low-overhead visibility into system behavior across the fleet
Own and evolve core observability platforms, leading migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
Build instrumentation libraries, SDKs, and eBPF-based auto-instrumentation to emit high-quality telemetry, with and without code changes
Reduce mean time to detection and resolution by building cross-signal correlation (from kernel-level events up to application traces), unified query interfaces, and AI-assisted diagnostic tooling
Improve fleet-wide efficiency by turning continuous profiling and utilization telemetry into actionable optimization insights across CPU, memory, and accelerator fleets
Partner with Research, Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization
Minimum qualifications
Experience building and operating large-scale observability or monitoring infrastructure
Hands-on experience with observability signals end to end, from instrumentation through ingest to query and analysis
Understanding of high-throughput telemetry pipelines and the tradeoffs involved in collecting, storing, and querying operational data at scale
Comfort debugging below the application layer, in the kernel, the network stack, or the hardware
Excellent communication skills and the ability to partner with internal teams to improve their operational visibility and incident response capabilities
Ability to work independently on ambiguous, high-impact technical challenges
Preferred qualifications
Experience building or operating eBPF-based observability in production, such as tracing, profiling, or network visibility
Experience running continuous profiling at fleet scale, including managing overhead budgets and symbolization
Kernel- and syscall-level debugging experience and performance engineering skills
Experience profiling or instrumenting accelerator workloads
Experience operating metrics systems at very high cardinality, or large-scale telemetry storage backends
Experience with log storage migrations or operating columnar databases (e.g., ClickHouse, BigQuery) for analytics workloads
Experience with OpenTelemetry instrumentation, collector pipelines, and tail-based sampling strategies
Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
Enthusiasm for building foundational infrastructure
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As an Account Executive in Sensor Tower’s Investor Vertical, you will have the exciting opportunity to directly contribute to the company’s growth by owning the full sales cycle– from sourcing to closing– for hedge funds, private equity firms, and venture capital firms across the globe. Your average day will consist of executing outbound strategy to source prospective accounts (we will hire you a BDR once established), driving deals diligently through the sales process, and ultimately closing deals against a quarterly goal. You will also need to be well versed in the alternative data space such that you can effectively position Sensor Tower’s products to investor prospects and communicate feedback internally to our data science and product engineering teams.
We’re looking for people determined to accelerate their SaaS sales career, and we appreciate that the best performing sales teams are composed of individuals from many different walks of life.
Base salary: $105,000 - $130,000
OTE: up to $250,000, with an uncapped structure
What you will focus on:
- Build strategic relationships with investor accounts and develop a thorough understanding of how they use alternative data in their investment process
- Own the full sales cycle, from open to close, for net new clients
- Source prospective accounts and run outbound to ensure a healthy pipeline and consistent performance
- Develop and communicate creative use-cases to highlight Sensor Tower’s value-add for an investor’s research stack
- Engage cross-functionally with account management, data science, and product engineering teams to relentlessly iterate on Sensor Tower’s offerings
What we are looking for:
- Must be willing to work in our NYC office 2 days a week
- 5+ years experience working in SaaS sales, with a preference for those who have targeted the investor or financial services space
- The ability and willingness to drive their own success by consistently executing outbound strategy
- An analytical mind for data that can execute research on names within an investor’s coverage and thus sell consultatively
- Those who are humble, hungry, and smart
Please note: We are looking for an individual contributor who has an Account Executive background, but the official title within Sensor Tower will be Sales Director
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Boston, MA; New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Sales Manager for Life Sciences at Anthropic, you’ll lead the foundational team introducing our frontier AI platform to the medtech ecosystem, spanning medical device, diagnostics, and digital health manufacturers. You’ll build and develop a team of Strategic Account Executives who drive adoption of safe, frontier AI by securing strategic deals with large medical device companies, diagnostics providers, and emerging medtech innovators. You’ll bring deep domain fluency in how medical devices are designed, validated, cleared or approved, manufactured, and monitored in the field to coach your team’s consultative sales approach, while becoming a trusted advisor yourself to senior medtech stakeholders, helping them embed and deploy AI across the product lifecycle from design and development through post-market surveillance. In collaboration with Product and Marketing, you’ll continuously refine the team’s value proposition, sales methodology, and market positioning to resonate with decision-makers across each medtech sub-segment.
The ideal candidate has a passion for developing new market segments within medtech, pinpointing high-potential opportunities across engineering, regulatory, quality, manufacturing, clinical, and commercial functions, and building a team that can execute strategies to capture them. By driving deployment of Anthropic’s emerging products across medtech organizations, you’ll help them bring safer, better devices to patients faster while advancing the ethical development of AI.
Key responsibilities
Build and lead a specialized team of Strategic Account Executives covering medical device, diagnostics, and digital health accounts, setting growth targets by sub-segment and coaching reps through the full sales cycle from outbound to close
Design and oversee sales strategies tailored to the distinct procurement cycles of medtech, including product development and engineering budgets, quality and regulatory compliance investment, manufacturing and supply chain programs, commercial and field organization budgets, and enterprise IT and digital transformation programs, translating market and trend analysis into account plans and campaigns that meet and exceed team revenue targets
Identify and prioritize high-potential opportunities across product design and development, design controls and verification and validation, regulatory affairs and submissions, quality management and CAPA, manufacturing and supply chain, clinical evidence generation, complaint handling and post-market surveillance, and commercial and reimbursement functions, partnering cross-functionally to differentiate Anthropic’s offering for medtech use cases
Run a disciplined pipeline and forecasting cadence across the team, managing an evolving sales process to deliver predictable, coachable performance against quota
Serve as Anthropic’s domain expert across the medtech value chain, including device design and development, software as a medical device, regulatory submissions (510(k), PMA, De Novo, EU MDR), quality systems, manufacturing, post-market surveillance and vigilance reporting, and commercial launch, and translate that expertise into repeatable playbooks, frameworks, and go-to-market strategies your team and the broader field organization can scale
Partner directly with C-suite and senior functional leaders (CEOs, CTOs, CIOs, Chief Quality Officers, CMOs, CCOs, and Heads of R&D, Engineering, and Regulatory Affairs) across medtech organizations to design multi-year AI transformation roadmaps and build long-term trusted advisor relationships
Partner closely with Product and Applied AI to translate feedback from design engineers, regulatory and quality professionals, manufacturing teams, clinical affairs, and commercial teams into product and roadmap input, strengthening Anthropic’s value proposition across the segment
Build strategic relationships with medtech-focused system integrators, technology vendors (including QMS, PLM, and ERP providers), contract manufacturers, and industry organizations to scale go-to-market capabilities
Establish Anthropic’s position as the AI partner of choice across medtech through conference presentations, white papers, case studies, and participation in industry forums
Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across medtech accounts
Minimum qualifications
10+ years of experience in life sciences, with at least 5 years specifically selling into or working within medical device, diagnostics, or medtech organizations (R&D, engineering, regulatory, quality, manufacturing, or commercial functions, or related consulting)
Experience in leadership roles managing or coaching enterprise sales teams, with a track record of driving measurable revenue outcomes in medtech or adjacent life sciences settings
Deep understanding of medtech business models, operations, and economics, including the device product lifecycle, the regulatory environment (FDA 21 CFR Part 820 and QMSR, ISO 13485, EU MDR, IEC 62304, 21 CFR Part 11), and competitive dynamics
A track record of managing or overseeing complex, multi-stakeholder sales cycles within medtech organizations, securing strategic deals by understanding both technical requirements and engineering, regulatory, quality, and commercial use cases
Proven experience exceeding revenue targets by effectively managing a team’s pipeline and an evolving sales process
Excellent communication skills, with the ability to present confidently across medtech audiences, from design engineers and quality and regulatory leaders to C-suite executives
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications
Deep understanding of buying cycles, decision-making processes, and key pain points across multiple medtech sub-segments (e.g., large device manufacturers, diagnostics, digital health and SaMD) and across functions (engineering, regulatory, quality, manufacturing, commercial)
A strategic, analytical approach to assessing the medtech market, paired with creative, tactical execution to capture opportunities and a willingness to roll up sleeves on deals alongside the team
Experience developing and refining AI use cases in collaboration with customers and channel partners, spanning design and development, regulatory and quality documentation, manufacturing, post-market surveillance, or commercial functions
Experience building or scaling a specialized sales team from an early stage
Passion for and/or experience with advanced AI systems and their applications in medical devices and diagnostics, with strong conviction around safe, ethical development of AI in these contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.
Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday.
Responsibilities:
Become an expert in all Anthropic products
Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you:
Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Riyadh, Saudi Arabia
Müller’s Solutions is looking for an experienced Azure Cloud Engineer to join our dynamic team. In this role, you will be responsible for designing, deploying, and managing our Azure cloud infrastructure, ensuring the scalability, security, and performance of our applications. You will collaborate with various teams to facilitate the migration of services to Azure and optimize our cloud environment for efficiency and cost-effectiveness.
Key Responsibilities:
Management of Azure virtual machines
Configuration and management of Azure networking
Administration of storage in Azure
Management of Azure Active Directory / Microsoft Entra ID
Optimization of costs (FinOps) and monitoring of budgets
Configuration of Azure Monitor and performance tracking
Administration of Microsoft Defender for Cloud
Configuration of backups and daily monitoring & validation of backup processes
Execution of quarterly Disaster Recovery (DR) testing
Management of Azure Backup and on-premises backup solutions
Monitoring and reporting on Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Oversight of Microsoft 365 backup processes
Design and implement Azure solutions that align with best practices and meet organizational needs.
Oversee the management and monitoring of Azure resources including virtual machines, storage accounts, and networking elements.
Automate the deployment and operational processes using Infrastructure as Code (IaC) tools, such as Terraform or Azure Resource Manager (ARM) templates.
Integrate on-premises infrastructure with Azure services to create hybrid cloud solutions.
Ensure compliance and governance standards for security across all Azure environments.
Maintain documentation of architecture diagrams, operational procedures, and guidelines for best practices.
Collaborate with development teams to facilitate efficient operational processes and application delivery.
Identify and resolve issues with Azure services, determining root causes and implementing effective solutions.tions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in cloud engineering or architecture, with a focus on Microsoft Azure.
Strong understanding of Azure services and tools including Azure Virtual Machines, Azure Functions, and Azure App Services.
Experience with scripting and automation using PowerShell, Azure CLI, or other automation tools.
Familiarity with networking concepts and security principles in cloud environments.
Excellent problem-solving skills and attention to detail.
Effective communication skills to work collaboratively in a team-oriented environment.
Preferred Qualifications:
Microsoft Azure certifications (e.g., Azure Solutions Architect Expert or Azure DevOps Engineer) are highly desirable.
Experience with DevOps practices and tools (e.g., CI/CD pipelines, Azure DevOps).
Knowledge of containerization technologies such as Docker and Kubernetes.
Experience with monitoring tools such as Azure Monitor, Application Insights, or third-party solutions.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Program Manager on the Compute team, you will help drive the planning, coordination, and execution of programs that keep Anthropic's compute infrastructure running efficiently at scale. Our compute fleet is the foundation on which every model training run, evaluation, and inference workload depends.
You'll join a small, high-impact TPM team and take ownership of critical workstreams across the compute lifecycle, from how supply is procured and brought online, to how capacity is allocated and utilized across teams. The exact focus will depend on your strengths and the team's evolving needs.
You'll partner with Infrastructure, Systems, Research, Finance, and Capacity Engineering to shape the processes, tooling, and coordination mechanisms that allow Anthropic to move fast while managing an increasingly complex compute environment.
Responsibilities:
Own and drive critical programs across the compute lifecycle, coordinating execution across multiple engineering, research, and operations teams
Build and maintain operational visibility into the compute fleet, ensuring the organization has a clear picture of supply, demand, utilization, and health
Lead cross-functional coordination for compute transitions: bringing new capacity online, migrating workloads, and managing decommissions across cloud providers and hardware platforms
Partner with engineering and research leadership to navigate competing priorities and drive alignment on how compute resources are planned, allocated, and used
Identify and close operational gaps across the compute pipeline, whether through new tooling, improved processes, or better cross-team communication
Own trade-off discussions between utilization, cost, latency, and reliability, synthesizing inputs from technical and business stakeholders and communicating decisions to leadership
Develop and improve the processes and frameworks the team uses to plan, track, and execute compute programs at increasing scale and complexity
You may be a good fit if you:
Have 7+ years of technical program management experience in infrastructure, platform engineering, or compute-intensive environments
Have led complex, cross-functional programs involving multiple engineering teams with competing priorities and ambiguous requirements
Have experience working with research or ML teams and translating their needs into operational plans and technical requirements
Are comfortable diving deep into technical details (cloud infrastructure, cluster management, job scheduling, resource orchestration) while maintaining program-level visibility
Thrive in ambiguous, fast-moving environments where you need to define scope and build processes from the ground up
Have strong communication skills and can engage credibly with engineers, researchers, finance, and executive leadership
Have a track record of building trust with engineering teams and driving changes through influence rather than authority
Strong candidates may also have:
Experience managing compute capacity across multiple cloud providers (AWS, GCP, Azure) or hybrid cloud/on-premises environments
Familiarity with job scheduling, resource orchestration, or workload management systems (Kubernetes, Slurm, Borg, YARN, or custom schedulers)
Experience with GPU or accelerator infrastructure, including the unique challenges of large-scale ML training and inference workloads
Built or improved observability for infrastructure systems: dashboards, alerting, efficiency metrics, or cost attribution
Capacity planning experience including demand forecasting, cost modeling, or hardware lifecycle management
Scaled through hypergrowth in AI/ML, HPC, or large-scale cloud environments
Deadline to Apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Home based - EMEA
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Toulouse; Bordeaux; Montpellier
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct on-site demonstrations and provide support within distributor branches to showcase our products and solutions to electricians and project teams.
Collaborate with distributor sales teams to support customer visits and live demonstrations, ensuring effective communication and technical assistance.
Facilitate training sessions, both commercial and technical, for distributor branches to enhance product knowledge and sales effectiveness.
Provide support for various events organized by distributors or our company, offering expertise from both commercial and technical perspectives.
Act as a liaison between customers and our headquarters (HO), filtering and forwarding technical inquiries and requests to the appropriate channels.
Coordinate and deliver certification programs, either through local sessions or webinars, to educate electrical customers on our products and solutions.
Regularly update selected distributor branches on new products, features, and functionalities, ensuring they are well-informed and equipped to promote our offerings effectively.
Conduct quarterly webinars for electrical installers, covering core technologies, new product releases, and updates on features and functionalities.
Key requirements:
Experience in the intrusion market and electrical distribution market.
Strong technical background with a deep understanding of electrical systems and products.
Excellent communication skills, both verbal and written, to effectively interact with customers and internal teams.
A proactive and motivated individual with a "winner spirit" and a collaborative team spirit.
Highly organized with the ability to manage multiple tasks and priorities effectively.
Curiosity and passion for exploring new technologies and solutions within the security market.
We offer:
Opportunity to work in one of the most recognised and innovative security manufacturers.
As we continue to scale, you'll have the opportunity to take on new challenges, advance your career, and make a meaningful impact.
When you join our team, you will be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Also, you will have the opportunity to deepen your knowledge of the industry and work with cutting-edge technologies.
We offer competitive compensation that includes a base salary and performance-related commissions.
We cover a company car and all business expenses.
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is seeking a proficient
Master Data Management (MDM) Business Analyst - Informatica
to join our dynamic team. In this role, you will serve as a key liaison between business stakeholders and technical teams to ensure that Informatica-based MDM solutions effectively meet organizational data management needs.
You will be responsible for gathering and documenting business requirements, analyzing existing data processes, and collaborating with technical teams on solution design and implementation. You will also help in identifying data quality issues, facilitate data governance activities, and support ongoing MDM initiatives to improve data accuracy, consistency, and compliance.
If selected, the work location would be onsite at
Al Khobar.
Key Responsibilities
Collaborate with business stakeholders to understand their master data requirements, document data definitions, and analyze data structures for optimal data management.
Plan and execute data migration activities, including data mapping, data extraction, transformation, and loading (ETL) processes, during system upgrades or platform transitions.
Ensure compliance with data security and privacy regulations, implement access controls, and monitor data usage to protect sensitive master data.
Conduct thorough analysis of existing master data sets to identify discrepancies, anomalies, and opportunities for improvement, providing actionable insights to stakeholders.
Develop and generate reports, dashboards, and data visualizations to provide insights into master data quality, trends, and performance, supporting decision-making processes.
Facilitate change management activities related to master data management initiatives, including communication, training, and stakeholder
Develop and enforce master data governance policies, standards, and processes to ensure data quality, consistency, and compliance with regulatory requirements.
Collaborate with business users and IT teams to map data sources, define data hierarchies, and create data models that support effective master data management.
Define and implement data standardization rules and processes to harmonize master data elements across disparate systems and business units.
Coordinate the integration of master data management solutions with existing enterprise systems, ensuring seamless data flow and interoperability.
Requirements
Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required
5+ Years of Work Experience as a Master Data Management (MDM) Business Analyst or similar role is required.
Certified Data Privacy Solutions Engineer (CDPSE) preferred
Certifications in MDM or Informatica is highly preferred.
Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred
Proven experience as a Business Analyst, specifically in Master Data Management (MDM).
Strong understanding of MDM principles, data governance, and data quality management.
Experience with MDM tools (e.g., Informatica, SAP MDG, Oracle) is a plus.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively engage with stakeholders.
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ГибридRelocation expense coverage to NYC or SF (if needed)
ГибридMiddle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh
seniorShanghai, China
seniorOakland, California, United States, AMER
География найма не уточнена
ГибридГеография найма не уточнена
Boston, MA; New York City, NY; San Francisco, CA
Tokyo, Japan
Riyadh, Saudi Arabia
География найма не уточнена
УдалённоHome based - EMEA
УдалённоГеография найма не уточнена
Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
ОфисToronto
Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia