Location: Milan, Italy; Rome, Italy
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate II (SUA II) to join our A-team (hybrid*/remote) in Italy! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 2 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Italian and English.
Attention to detail.
Able to perform well as a team member.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Sofia, Bulgaria
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate Contractor to join our A-team (hybrid*/remote) for
up to 0.5 Fte
! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 5 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
Experience with contract negotiation.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Bulgarian and English.
Attention to detail.
Able to perform well as a team member.
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: United States
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team (remote; with travel). As a
CRA
at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. At Allucent we are big enough to deliver and small enough to care. We know all our colleagues by name and work together as a team to make everyone SHINE.
The role
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. You will be a mentor for junior team members and contribute to grow our success. You will travel throughout the United States.
Therapeutic Areas:
Oncology, Cell & Gene Therapy, and/or Neuroscience
Preferred location:
West Coast, USA
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Mentor and support junior CRAs
, sharing knowledge and best practices.
Requirements
Who are we looking for:
You’re an experienced CRA / monitor ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Preferred Location: West Coast, United States
Therapeutic Areas:Oncology, Cell & Gene Therapy, and/or Neuroscience
Experience leading monitoring activities in complex trials with a minimum of at least 3-5 years’ experience.
Experience in complex therapeutic areas such as cell and gene therapy, radiopharmaceutical preferred.
Strong understanding of ICH-GCP and regulatory guidelines.
Clear and confident communicator in English.
Comfortable working independently and managing priorities.
Willingness to travel throughout the United States, as required.
Effective clinical monitoring skills (all kind of visits mastered)
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-TCW #LI-remote
Location: Ta' Xbiex, Malta; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
The Head of Business Accounts organizes, manages, and coordinates the work of the department to ensure high-quality customer service, effective communication with clients, and the availability of the company’s services or products. Ensures that customer service processes comply with the company’s standards and strategic objectives.
Key Responsibilities
Lead and develop the corporate client department, covering sales, onboarding, account management, and client success
Own the department’s revenue, client acquisition, and retention targets
Build and execute the go-to-market strategy for corporate payment and account solutions
Develop and grow the client portfolio: attract new corporate clients and expand relationships with existing ones
Own the sales pipeline, from lead generation to onboarding, including forecasting and reporting to management
Work with Product, Compliance, and Operations to shape new services, pricing, and solutions based on client needs and market feedback
Define and continuously improve client processes, from first contact to onboarding and ongoing relationship management
Analyze commercial and client metrics (revenue per client, conversion, churn, client satisfaction) and prepare reports for management
Ensure high-quality service for key clients, including escalated inquiries and complaints
Build, coach, and motivate a high-performing team
What you need to succeed in this role
5+ years of experience in business development and active sales of financial services
At least 2-3 years of people management experience
Excellent command of English and other languages is an advantage
Proficiency in working with customer service systems (CRM) and office software
Ability to analyze data and make well-founded decisions
Excellent communication, organizational, and problem-solving skills
Strong orientation toward results and customer needs
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Sarajevo, Bosnia and Herzegovina
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Bosnian/Croatian/Serbian (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Belgrade, Serbia
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Serbian/Bosnian/Croatian/ (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Armenia; Georgia; Serbia; Bulgaria; Kazakhstan
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Senior DevOps Engineer (remote).
What You'll Do
Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services
Design and manage AWS infrastructure using Terraform
Automate network and server configuration with Ansible
Optimize cloud resources and implement cost-effective solutions
Monitor system performance and troubleshoot issues
Implement security best practices and compliance automation
Collaborate with development and operations teams
What You Bring
Strong hands-on experience with AWS services
Solid experience with Terraform for Infrastructure as Code
Proficiency with Ansible for configuration management and automation
Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing
Experience with overlay network technologies and software-defined networking
Experience with network automation and programmability
Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.)
Proficiency in Docker and Kubernetes
Scripting skills (Python, Bash)
Strong troubleshooting and communication skills
Nice to Have
AWS certifications (e.g., AWS Certified DevOps Engineer)
Experience with monitoring tools (Prometheus, Grafana)
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Fully remote work
Journey to FP Markets:
Interview with HR (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Senior DevOps Engineer in our Cyprus office - a certified Great Place to Work®.
What You'll Do
Build and maintain CI/CD pipelines for automated testing and deployment of infrastructure services
Design and manage AWS infrastructure using Terraform
Automate network and server configuration with Ansible
Optimize cloud resources and implement cost-effective solutions
Monitor system performance and troubleshoot issues
Implement security best practices and compliance automation
Collaborate with development and operations teams
What You Bring
Strong hands-on experience with AWS services
Solid experience with Terraform for Infrastructure as Code
Proficiency with Ansible for configuration management and automation
Strong networking fundamentals including L2/L3 concepts, VLANs, switching, and routing
Experience with overlay network technologies and software-defined networking
Experience with network automation and programmability
Hands-on experience with CI/CD tools (Jenkins, GitLab CI, etc.)
Proficiency in Docker and Kubernetes
Scripting skills (Python, Bash)
Strong troubleshooting and communication skills
Nice to Have
AWS certifications (e.g., AWS Certified DevOps Engineer)
Experience with monitoring tools (Prometheus, Grafana)
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to a dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with HR (30 - 45 min)
Technical interview (1 h)
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Kuala Lumpur, Malaysia; Singapore
About Intellect
Intellect is the global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and languages, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at hundreds of Fortune 500 and major companies, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
The Director of Sales, Asia will drive Intellect’s enterprise sales growth across our core Asian markets through direct sales and strategic alliances.
This is a hands-on leadership role with accountability for regional sales performance and an individual new business revenue target. You will lead and develop a team of Account Executives and SDRs while personally originating, owning and closing a focused portfolio of strategic enterprise opportunities.
We are looking for a strong enterprise seller and people leader who understands how to win complex deals, lead competitive RFPs and build trusted relationships with C-suite decision-makers. You should be equally comfortable setting market priorities, coaching a salesperson, leading an executive presentation and negotiating a contract.
You will work closely with Marketing, Revenue Operations and Partnerships to shape our sales go-to-market strategy, strengthen commercial discipline and build repeatable routes to growth. You will also partner with Clinical, Operations, Product and Finance to ensure our proposals deliver value for customers and are commercially sustainable.
Your Responsibilities
1. Revenue Ownership & Enterprise Selling
Own regional new business sales performance, translating revenue targets into clear market priorities, account plans and execution.
Carry an individual new business revenue target and personally own a focused portfolio of strategic deals through the full sales cycle, from prospecting and discovery to negotiation, contracting and close.
Build qualified pipeline through targeted outreach, executive networks, referrals and partner channels, alongside Marketing and SDR-led activity.
Navigate complex buying groups, uncover customer priorities, develop compelling business cases and secure access to economic buyers and executive sponsors.
Build and deepen relationships with CHROs, Chief People Officers, Total Rewards and Benefits leaders, and other senior stakeholders involved in enterprise buying decisions.
2. Sales Team Leadership & Development
Lead, coach and develop Account Executives and SDRs, setting clear expectations for pipeline creation, opportunity progression and revenue delivery.
Run effective pipeline reviews, deal reviews and individual coaching, identifying performance gaps early and taking action to address them.
Develop the team’s capabilities in discovery, stakeholder mapping, multithreading, value articulation, executive engagement and negotiation.
Establish clear account and territory ownership; help shape hiring, team structure and incentives as the business scales.
Build a culture of accountability, collaboration and high performance through direct feedback, recognition and timely performance management.
3. RFP Leadership & Complex Deal Strategy
Lead priority enterprise RFPs and tenders end to end, including bid qualification, go/no-go decisions, win strategy, proposal development, presentations and commercial negotiations.
Build each bid strategy around the customer’s priorities, evaluation criteria, competitive landscape and Intellect’s differentiated value.
Coordinate solution specialists and cross-functional contributors to deliver accurate, compelling proposals on time, with clear ownership of deliverables.
Lead customer engagement throughout the process, navigating procurement requirements and aligning stakeholders around the proposed solution.
Use win/loss reviews to improve bid selection, sales execution, proposals and competitive positioning.
4. Go-to-Market Strategy & Marketing Collaboration
Shape and execute the sales go-to-market strategy across Asia, prioritising markets, industries, customer segments and direct versus partner-led routes.
Partner with Marketing on target account selection, account-based campaigns, events and demand generation, with shared focus on qualified pipeline and revenue outcomes.
Establish clear lead handovers and follow-up standards, using conversion data and sales feedback to improve lead quality and campaign effectiveness.
Work with Marketing and Product to sharpen enterprise positioning, value propositions and sales narratives based on customer insights and competitive intelligence.
Translate market feedback into practical recommendations on offerings, packaging and growth opportunities.
5. Alliances & Ecosystem-Led Growth
Work with the Partnerships team to turn broker, insurer and other strategic relationships into qualified enterprise pipeline and revenue.
Develop joint account plans and sales initiatives that improve access to priority customers and markets.
Lead sales execution for agreed alliance-led opportunities, coordinating partner introductions, joint pitches and negotiations.
Establish clear opportunity ownership and handovers with Partnerships, aligning direct and partner-led activity to avoid channel conflict.
Evaluate alliance-led sales activity through pipeline quality, conversion and revenue contribution.
6. Revenue Operations & Commercial Discipline
Partner with Revenue Operations to strengthen the foundations for scale: CRM standards, pipeline stages, qualification criteria, forecasting, account planning and performance reporting.
Own adoption of these standards within Sales, maintaining accurate opportunity data, realistic forecasts and clear next steps.
Use pipeline coverage, conversion, sales cycle and productivity data to identify bottlenecks and improve performance; build repeatable playbooks across priority segments.
Help shape pricing, packaging and deal structures with Finance and relevant teams, balancing customer value, competitiveness, delivery requirements and sustainable margins.
Lead deal negotiations within agreed approval frameworks and ensure effective handovers to Client Success and Operations, with clear customer commitments and ownership of follow-on opportunities.
Requirements
Proven Enterprise Sales Leader
You have a track record of delivering B2B new business growth and leading sales teams against clear revenue targets. You have personally originated and closed complex enterprise deals and can explain your contribution to those wins.
Hands-On Player-Coach
You enjoy leading a team while continuing to own and close your own opportunities. You can balance personal selling with coaching, delegate effectively and step into team deals without creating confusion over ownership.
Experienced RFP Leader
You have led and won competitive enterprise RFPs or tenders. You bring sound judgment on which bids to pursue, how to differentiate a proposal and how to coordinate teams through demanding timelines and commercial negotiations.
Strong Enterprise Seller & Executive Relationship Builder
You understand long, multi-stakeholder sales cycles, from discovery and business case development through procurement, legal review and contracting. You can engage credibly with C-suite leaders, develop executive sponsors and build new relationships through outreach, networks and partner introductions.
Disciplined Sales Operator
You understand pipeline generation, qualification, forecasting, territory planning, sales methodologies and performance management. You use data to improve decisions and execution, supported by sound judgment and a close understanding of your customers.
Commercially Strategic & Collaborative
You bring strong judgment on market priorities, pricing, positioning and deal economics. You work effectively with Marketing, Revenue Operations, Partnerships and delivery teams, aligning different perspectives around clear commercial outcomes.
Experienced Across Asian Markets
You have meaningful experience in Asian enterprise markets and understand differences in buying behaviour, procurement practices and market maturity. Experience across Singapore and other major Asian markets is strongly preferred.
Experience in enterprise SaaS, HR technology, employee benefits, healthcare, insurance, professional services or another complex B2B category is advantageous. Direct mental healthcare experience is not required.
Builder Mindset & Mission Alignment
You are comfortable in a growing business where processes continue to evolve. You bring structure, take ownership and adapt as you learn. You are motivated by expanding access to quality mental healthcare while building a commercially sustainable business.
What Success Looks Like
Delivery against regional and individual new business revenue targets.
A healthy enterprise pipeline, stronger conversion and reliable forecasting.
Strategic enterprise and RFP wins on commercially sound terms.
A capable, accountable sales team with improving productivity and performance.
Measurable pipeline and revenue from alliance-led sales.
Repeatable sales practices and effective collaboration across the teams supporting growth.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Argentina; Mexico; Colombia; Uruguay; Honduras
We are seeking an experienced
Project BIM Lead
to set up and manage Revit models for building engineering projects, providing the technical foundation designers and engineers need to develop building systems efficiently.
You will work closely with our BIM Department Manager while independently supporting multiple project teams. This position centers on
Revit model setup, ongoing model management, and technical support
, with building systems design experience considered a plus.
Key Responsibilities
Set up initial Revit models for designers and engineers to begin design and building systems layouts.
Configure project templates, linked models, coordinates, levels, grids, worksets, views, and sheets according to project requirements.
Manage and maintain Revit models throughout the project lifecycle, ensuring consistent organization and reliable performance.
Support project teams with Revit troubleshooting, model maintenance, and best practices.
Manage worksharing workflows and coordinate updates to linked architectural, structural, and MEP models.
Collaborate with the BIM Department Manager to apply company BIM standards and establish project-specific workflows.
Review model health and resolve issues that affect team productivity or model usability.
Independently prioritize BIM support needs across multiple projects and deadlines.
Identify opportunities to improve model setup, documentation workflows, and team efficiency.
Requirements
Extensive experience using Autodesk Revit, ideally
8 or more years
.
Advanced knowledge of Revit project setup, model management, worksharing, and troubleshooting.
Demonstrated experience preparing and maintaining models used by multidisciplinary design or engineering teams.
Strong understanding of linked models, shared coordinates, worksets, templates, and view management.
Ability to work independently while collaborating closely with a BIM manager and project teams.
Strong organizational, communication, and problem-solving skills.
Attention to detail and the ability to manage competing project priorities.
Preferred Qualifications
Proficiency in AutoCAD.
Experience supporting mechanical, electrical, and plumbing engineering teams.
Building systems design experience.
Familiarity with Autodesk Construction Cloud or BIM 360.
Autodesk Revit certification.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Efkarpia, Greece
We are looking for a
Pricing Specialist
to join our team in Thessaloniki and play a key role in ensuring the effective implementation and alignment of Pricing policies across Alumil Group.
In this role, you will work closely with stakeholders across the Sales Division, combining strong analytical skills with a solid understanding of pricing principles and commercial data. You will gather, analyze, and interpret pricing, cost, and market data to identify trends, opportunities, and actionable insights that support better commercial decisions.
Your day-to-day work will involve working with complex datasets, translating numbers into meaningful insights, and supporting the implementation of the Group's Pricing Strategy.
Key Responsibilities
Manage, maintain, and regularly update Pricing policies and guidelines across Alumil Group.
Collect, consolidate, and analyze cost, pricing, sales, and market data to identify trends, patterns, and opportunities.
Partner closely with the Sales Division and internal stakeholders to address pricing-related topics and support commercial decision-making.
Develop and maintain reports and dashboards that provide clear and actionable pricing insights.
Use Power BI to visualize data, enhance reporting capabilities, and communicate key findings effectively.
Manage and update pricing-related data within the SAP SD module, ensuring data accuracy and consistency.
Monitor pricing performance and contribute to the continuous improvement of pricing processes and methodologies.
Analyze customer behavior, preferences, and purchasing patterns to identify opportunities for pricing optimization.
Translate complex data structures and analytical findings into clear, business-oriented recommendations.
Support the implementation and continuous improvement of the Alumil Group Pricing Strategy.
Requirements
Bachelor's degree in Business Administration, Economics, Finance, Statistics, Data Analytics, or a related field
MSc in Data Analysis, Costing or MBA will be appreciated
2–5 years of relevant professional experience in Pricing, Commercial Analysis, Business Analysis, Sales Operations, Revenue Management, or a similar analytical role
Strong Excel skills, including the ability to work with large datasets, advanced formulas, PivotTables, and data analysis
Hands-on experience with Power BI and data visualization
Experience working with SAP, ideally within the SAP SD module, will be considered a strong advantage
Strong analytical and problem-solving skills, with the ability to identify patterns and translate data into actionable insights
Excellent attention to detail and a strong focus on data accuracy
Ability to work effectively with multiple stakeholders, particularly within Sales and Commercial functions
Strong communication skills and the ability to present analytical findings in a clear and concise way
Very good command of English, both written and spoken
Benefits
Provision of private life & health insurance
Annual performance bonus
Continuous learning and support
Custom onboarding plan
This is an opportunity to take on a high-impact pricing role within an international Group, working at the intersection of data, commercial strategy, and sales.
You will have the opportunity to contribute directly to the evolution of pricing practices across Alumil Group while working with powerful analytical tools such as Excel, Power BI, and SAP.
ALUMΙL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.
Location: Yerevan, Armenia
Description
Digitain is a global leader in the provision of award-winning iGaming platform technology with a mission of continually delivering innovative, flexible and customer-centric solutions to our partners.
Now we welcome
QA Team Lead
to join our team of impactful, fast-growing Digitainers, who have a strong corporate and self-developing culture. The ideal candidate will join the mission of improving a world-class iGaming platform and be responsible for leading the QA team, implementing the QA processes and tools, and improving automation strategy. He/she should understand the business requirements and communicate them at all levels.
Responsibilities
Define quality assurance processes and approaches for manual and automated testing
Organize and manage QA processes and teamwork
Create and manage testing agendas, ensuring compliance with goals and deadlines set for a team
In addition to managerial and organizational work, independently solve certain tasks
Determine and oversee quality procedures, be actively involved in the technical documentation process standards and technical specifications
Organize code review processes and monitor the execution of Unit tests in the team
Constantly follow the technical roadmap, ensure its implementation
Conduct periodic performance evaluations of team members
Organize development plans for the team members, determine training needs
Closely collaborate with the HR team during the hiring and onboarding process of a new employee
Stay up-to-date with new testing tools and test strategies
Required qualifications
University degree in computer science, engineering or related field
5 years of work experience in software quality assurance
2 years of experience in a leading role
3 years of experience as an Automation QA with C# or other programming languages (Java).
Deep understanding of QA methodologies and best practices
Knowledge of product architecture and interrelationships
Deep knowledge of automated framework engineering and modern automation tools
Strong knowledge of SDLS/STLS life cycle, QA processes and best practices.
Experience performing security testing of systems
Management skills
Conflict resolution skills
Excellent communication skills
Time management skills
Good reporting skills
Good knowledge of English language
Proficiency with AI tools
Location: Yerevan, Armenia
Description
The Market Research Case & Strategy Analyst evaluates iGaming markets, competitors, and target operators to support Digitain's market entry decisions, commercial strategy, and sales engagement, delivering actionable insights for Sales, Product, and Leadership teams.
As Market Research Case & Strategy Analyst, you will assess priority markets, analyze competitor strategies and industry success stories, and identify operators that are strong migration opportunities for Digitain. Your work will directly shape which markets we enter, when and how, and which operators we pursue.
Responsibilities
Evaluate target markets for product launches, sales activation, and strategic entry, analyze competitors’ entry experiences, launches, regulatory adaptations, and operational challenges to identify practical lessons
Analyze market growth, trends, and maturity across macroeconomic, demographic, fiscal, regulatory, competitive, and operational indicators; assess industry success stories for applicable drivers of revenue growth, player acquisition, and innovation adoption
Monitor industry investment and expansion trends; evaluate business strategies, growth models, and partnerships across the iGaming market
Track existing and upcoming regulations, B2B licensing frameworks—including those in planning—and licensing tenders to identify entry requirements, timely sales opportunities, and operators needing platform solutions
Assess market attractiveness through size, growth, competition, regulatory stability, and business impact; benchmark key competitors’ entry strategies, operations, pricing, and long-term positioning
Develop forward-looking market assessments to identify early-entry advantages ahead of leading competitors
Evaluate market-specific product readiness across platform capabilities, sportsbook, casino content, payments, and compliance tools; research operators’ integrations, supported languages, content providers, and technical partners to identify gaps and adaptations
Collaborate with Market Intelligence, Product Innovation, and Product teams to integrate insights into actionable analyses and document required adaptations or new tool recommendations in execution-ready formats
Work with Legal and Compliance teams to assess regulatory gaps and market-specific technical compliance obligations
Produce market entry reports, opportunity briefs, gap analyses, case studies, and strategic briefs for Sales, Product, and Leadership; recommend entry timing, product priorities, and investment focus, contributing to BRDs, PRDs, budgets, and financial documentation
Continuously monitor researched markets for regulatory and competitive changes, updating assessments and recommendations
Source and validate research using industry intelligence, regulatory publications, financial reports, competitor filings, databases, interviews, and historical performance metrics
Identify potential platform migration targets and conduct pre-engagement research using operator news, public announcements, and industry publications
Analyze target operators’ financial and performance indicators, including GGR, traffic, and player base
Assess operators’ geographic footprint and technology stack, distinguishing between in-house and third-party platforms
Requirements
Bachelor's or Master's degree in Economics, Business, Finance, International Relations, or a related field
3+ years of experience in market research, market entry strategy, strategy consulting, competitive or sales intelligence, or business analysis, ideally within iGaming. Experience in fintech, telecom, or other heavily regulated multi-market industries will also be considered
Demonstrated experience conducting market entry assessments and in-depth case studies of companies, ideally with direct influence on go/no-go or timing decisions
Strong analytical and strategic thinking skills, with the ability to synthesize complex multi-source data into clear, executive-ready reports and presentations
Experience working with company financials and performance metrics (GGR, traffic, revenue). Familiarity with iGaming operator economics and platform/technology stacks is a strong advantage
Exposure to product readiness or gap analysis work across platform, sportsbook, casino, or payment capabilities is a strong plus
Understanding of compliance, licensing, and regulatory tender processes, or the ability to work closely with Compliance and Legal teams
Excellent research and written communication skills, with a proven ability to produce decision-ready reports, case studies, and strategic briefs
Proficiency in Excel/data analysis tools. Experience with BI, market intelligence, or CRM platforms is a plus
Fluent English (written and spoken). Knowledge of additional languages is a plus
Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Location: Kazakhstan; Serbia; Uzbekistan
We are looking for a
Technical Support Specialist
!
Key responsibilities
1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT.
2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier.
3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations.
4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives.
Requirements
1.
Experience in technical support, integrations, or IT operations.
2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions.
3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem.
4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus.
5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML.
6. Basic SQL skills for independently querying and validating data.
7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence.
8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience.
9.
Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication.
10. Ability to document solutions and contribute to continuous process improvement.
Preferred skills
Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: Romania; Lisbon, Portugal; Sofia, Bulgaria; Poland
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an ABM Program Manager, you will play a pivotal role in driving our account-based marketing strategies, orchestrating target account campaigns, and aligning sales and marketing efforts to accelerate growth.
This is a remote vacancy.
What you'll do:
Responsibilities
Build and maintain target account and contact lists from internal CRM (HubSpot) and external sources (Apollo.io and similar); ensure data quality, deduplication and GDPR-compliant contact handling;
Set tasks and requirements for automating AI-based ICP checks and data enrichment;
Operate account scoring and route accounts into two tracks: high potential to Sales (calls, emails, LinkedIn automation), low potential to marketing automation (email sequences, external call centres, LinkedIn outreach);
Manage the workflow with regional sales teams: hand-offs, follow-up SLAs, lead quality feedback, regular syncs;
Control ABM funnel metrics from sourced account to partner activation; brief the Analytics team and verify delivery;
Produce transparent progress reports for C-level: slide decks, Gantt charts, status vs plan, risks and decisions needed.
Requirements
Relevant Experience.
3+ years in B2B marketing operations, demand generation, ABM, RevOps or sales operations;
End-to-End Execution
. At least one outbound or ABM programme run end to end, from list building to sales hand-off;
Project Management.
Proven project management across several teams, with timelines, dependencies and reporting to senior management;
Tooling & Tech Stack.
Hands-on HubSpot (or comparable CRM) and prospecting/enrichment tools: Apollo, Clay, GetSales, ZoomInfo or similar;
AI & Automation.
Practical use of AI/LLM tools for enrichment, qualification or workflow automation; able to write a precise task for technical teams (coding not required);
Funnel & Scoring Knowledge.
Understanding of account/lead scoring and the B2B sales funnel;
Data Literacy
. Reads funnel reports, spots inconsistencies, formulates clear requests to analysts;
Presentation Skills.
Strong presentation skills: executive decks and Gantt charts;
Language.
Fluent English, other languages are a plus.;
Compliance.
Basic knowledge of GDPR rules for outreach.
NOTE: ONLY CVs IN ENGLISH WILL BE CONSIDERED
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Be at the forefront of regulatory changes in the e-invoicing space;
Make a real impact on process efficiency and compliance;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Santa Clara, CA
Workplace: onsite
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Role Overview
You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe.
The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it.
What You Will Do
Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target.
Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them.
Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after.
Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short.
Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority.
Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue.
Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible.
Handle performance management and employee relations escalations from your supervisors, partnering with HR.
Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift.
Report your shift's performance and variance daily, with the explanation and the fix, not just the number.
What Good Looks Like
Your shift hits plan without overtime surprises or last-minute heroics.
Handoffs are clean enough that the next shift starts producing immediately.
Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision.
Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer.
Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question.
Basic Qualifications
5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads.
Experience with full accountability for a shift or a production area of 75+ hourly employees.
Track record owning daily output and quality targets, and explaining variance credibly.
Experience with performance management, attendance, and employee relations for a non-exempt workforce.
Working knowledge of California wage and hourly requirements for non-exempt employees.
Available to own an assigned shift (day, swing, or night) onsite in Santa Clara.
Preferred Qualifications
Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background.
Experience in a quality-gated operation where output is inspected before it counts.
Promoted from a supervisor role, or has promoted supervisors from their own team.
Comfort pulling and interpreting your own shift data from dashboards or spreadsheets.
Continuous improvement background — Lean Six Sigma, or equivalent practical experience.
Bilingual (English/Spanish).
Work Environment and Physical Requirements
Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor.
Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues.
Must be able to stand and walk the floor for extended periods.
Must be able to occasionally lift and/or move up to 25 lbs.
Why This Role Matters
Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Hourly Pay: $71-$81/hour.
Job Reference: #LI-JC1
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX
is seeking an
Enterprise IT
Intern
to support the technology needs of employees across our U.S. equities and options exchanges. This role offers hands-on experience in a fast-paced environment where you’ll learn how laptops and accounts are set up, how support requests are managed, and how our Enterprise IT team keeps colleagues connected and productive. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC.
*MEMX has currently approved ONLY the following states for remote work:
California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Work alongside the Enterprise IT team to support employees with everyday technology needs
Help set up and maintain laptops, accounts, and applications
Assist with support requests and learn how to troubleshoot common technical issues
Contribute to IT documentation and projects tailored to your experience and the team’s needs
Collaborate with colleagues across MEMX and gain insight into how Enterprise IT supports the broader business
Requirements
Current undergraduate student entering their junior or senior year, pursing a degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field
Interest in IT support and workplace technology
Experience solving technical problems through coursework, projects, prior work, or personal interests
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience supporting MEMX’s IAM, MDM, and project management solutions
Exposure to our troubleshooting and security practices
Mentorship and guidance from experienced IT professionals
Opportunities to work with teams across MEMX and connect with fellow interns
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer
An intern cohort:
Connect with interns working across other MEMX teams
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite
Regular feedback:
Check in with your manager and HR to discuss your progress, ask questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs
Pay Rate:
$30/hourly for undergraduate students
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity and Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Sofia, Bulgaria
УдалённоUnited States
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Yerevan, Armenia; 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce