Location: Dominican Republic
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Mexico
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team.
What you will do:
- Take full ownership of planning and delivering technical roadmap items.
- Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays.
- Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager.
- Maintain and regularly review current technical risks registry. Manage risks early.
- Optimize data gathering processes, data pipelines, performance, and system reliability.
- Drive modernization of legacy services, architecture improvements and technical debt reduction.
- Collaborate with product managers, solution architects and other teams on priorities and alignment.
- Ensure proper documentation, visibility and knowledge sharing inside the team.
About you:
- 6+ years of Python experience including high-performance data systems, e.g. StarRocks.
- 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.)
- Experience with planning, estimation and delivering complex projects, e.g. database migration.
- Deep familiarity with data lakehouse architectures.
- Experience with data gathering / data scraping.
- Strong understanding of performance optimization and scalability principles.
- Confident in owning decisions with business impact.
- Able to work under high delivery pressure and manage trade-offs.
- B1+ English level.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Cairo, Egypt
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Cairo, Egypt
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Requirements
Essential Criteria
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
• Maintain the general ledger and ensure accurate and timely recording of financial transactions. • Record vendor invoices in the accounting system and manage Accounts Payable and Accounts Receivable processes.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$272,739
—
$320,829 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America — we also have offices in NYC, London, San Francisco, Paris and Seattle.
We’re looking for a Creative with a focus on campaigns for Product Marketing. This is not a growth role. It’s a hands-on campaign creative role for someone who makes the work themselves, with AI as their primary medium. You’ll own full-funnel launch campaigns for Runway’s products, features and research: launch films, key visuals, landing pages, lifecycle emails, onboarding flows and everything in between. You’ll report to the Creative Director of Product Marketing.
We’re open to creatives who lead with art direction or with copy. What matters is that you make the work yourself and can move across both. Your work will directly shape how people discover, understand and adopt what Runway builds. That means work with real taste that stops people mid-scroll, makes new research feel tangible, and turns curiosity into first use. You’ll also help build the workflows and automations that let a small team ship at the pace of the product. You’ll partner closely with product marketing, design, research, growth and product teams.
WHAT YOU’LL DO
- Build full-funnel launch campaigns end to end: the idea, the script, the boards, the generation, the edit, the finish.
- Make launch films, key visuals and campaign systems that hold up next to the best brand work in the world.
- Turn research breakthroughs into work people outside the field can feel, not just read about.
- Extend each campaign across every surface (landing pages, social, email, in-product) without losing the idea.
- Work at the pace of the product: several launches at once, fast timelines, quality never optional.
- Build the machine behind the work. Turn what you make into reusable prompts, workflows and automated pipelines, so every campaign starts further ahead than the last.
- Treat every new model as new creative territory, and show the team what’s now possible before anyone asks.
WHAT YOU’LL NEED
- 4+ years making creative at an agency, studio or brand, with real campaigns shipped for real clients.
- A portfolio that proves taste first. AI-generated or AI-assisted work should be central to it.
- Fluency with image and video models, plus the craft tools to finish (editing, compositing, design).
- Art direction instincts: casting, styling, light, composition, type and pacing.
- A strong lead discipline (art direction, motion/edit or copy) and comfort across the others.
- A builder’s mindset. You’ve chained tools together, automated the repetitive parts, or built workflows others use.
- The range to move from a cinematic launch film to a single perfect frame in the same week.
BONUS POINTS
- Experience launching creative tools, AI products or research.
- You’ve already built something interesting on Runway.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow.
You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter.
This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes.
RESPONSIBILITIES
- Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses.
- Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows.
- Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal.
- Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments.
- Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance.
- Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises.
WHAT WE ARE LOOKING FOR
- Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum.
- A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions.
- A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure.
- Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges.
- Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches.
QUALIFICATIONS
- JD and in good standing with an active U.S. state bar membership.
- At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government).
- Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks.
- Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs.
- Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure.
- Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation.
- Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools.
- Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk.
- Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology.
NICE TO HAVE
- Prior experience with public-sector contracting or with on-prem deployment structures.
- Experience with AI-native contracting questions related to agentic products
- Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Location: Goodyear, United States
Workplace: onsite
Role type: Part-time, Onsite
Location: Goodyear, Arizona
Seeking dedicated and qualified Adjunct Instructors to join our team at Avila University Arizona. As an Adjunct Instructor, you can teach campus-based, hybrid and online undergraduate and graduate courses. We seek individuals with expertise in various disciplines, including Business, Accounting, Finance, Economics, Marketing, Management, Leadership, Organizational Behavior, Law, English, Communications, Psychology, Social Work, and Technology (Cybersecurity, Computer Science, Analytics).
When applying, please specify in your Cover Letter which subject areas you are applying for. Successful candidates will be added to our adjunct faculty pool. Teaching assignments for the upcoming terms, which runs through May 2027, will be distributed from this pool based on course availability and enrollment.
Responsibilities:
Deliver high-quality online/hybrid instruction using synchronous or asynchronous methods.
Disciplines needed: Cybersecurity, Computer Science, Business (Accounting, Finance, Economics, Marketing, Management, Leadership, Org Behavior, Law), English, Communications, Psychology, Social Work)
Utilize best practices in teaching for online accelerated adult programs.
Employ effective teaching strategies that accommodate diverse student abilities, levels of preparation, and cultural backgrounds. Perform additional duties related to assigned courses as required.
Summary of role:
Instruction & Delivery
Deliver high-quality online and hybrid instruction using in-person, synchronous and asynchronous methods.
Utilize best practices in teaching for online, accelerated adult graduate programs.
Employ effective teaching strategies that accommodate diverse student abilities, professional backgrounds, and learning styles.
Integrate real-world business datasets and industry case studies into course curriculum to ensure practical applicability.
Mentorship & Student Support
Assist students in navigating challenges encountered during their coursework, providing actionable feedback and solutions.
Foster a collaborative learning environment where students are encouraged to reflect on their technical practice and innovate.
Collaboration & Coordination
Collaborate with university faculty and program directors to ensure curriculum alignment with current industry trends in the subject areas.
Participate in faculty meetings and professional development activities to stay updated on best practices in STEM education and emerging AI technologies.
Professional Development
Engage in ongoing professional development to enhance expertise in instructional technologies, instructional methods, and assessment practices.
Stay informed about current research and trends in the subject area, incorporating relevant knowledge into course content.
Administrative Duties
Maintain accurate records of student grades, project evaluations, and attendance within the university’s learning management system.
Ensure compliance with university academic standards and accreditation requirements.
Assist in the coordination of programmatic assessments to monitor the effectiveness of the curriculum.
Qualifications:
For undergraduate courses, a Master's or Doctorate in the relevant discipline is required, along with practical work experience in the course topic.
Experience in synchronous or asynchronous teaching is highly desirable.
An Ed. D. or Ph.D. in the relevant discipline and everyday practical work experience are preferred for graduate courses. A Master's degree in the course discipline and substantive work experience in the associated career can be accepted.
Demonstrate a commitment to excellence in teaching.
Teaching experience with a diverse population (preferred).
Experience with a Learning Management System such as Canvas (preferred).
Experience with effective methods for engaging students through online learning (preferred)
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.
Multilingual skills highly preferred.
Terms of Employment:
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
Location: Goodyear, United States
Workplace: onsite
Role type: Part-time, Onsite
Location: Goodyear, Arizona
Seeking dedicated and qualified Adjunct Instructors to join our team at Avila University Arizona. As an Adjunct Instructor, you can teach campus-based, hybrid and online undergraduate and graduate courses. We seek individuals with expertise in various disciplines, including Business, Accounting, Finance, Economics, Marketing, Management, Leadership, Organizational Behavior, Law, English, Communications, Psychology, Social Work, and Technology (Cybersecurity, Computer Science, Analytics).
When applying, please specify in your Cover Letter which subject areas you are applying for. Successful candidates will be added to our adjunct faculty pool. Teaching assignments for the upcoming terms, which runs through May 2027, will be distributed from this pool based on course availability and enrollment.
Responsibilities:
Deliver high-quality online/hybrid instruction using synchronous or asynchronous methods.
Disciplines needed: Cybersecurity, Computer Science, Business (Accounting, Finance, Economics, Marketing, Management, Leadership, Org Behavior, Law), English, Communications, Psychology, Social Work)
Utilize best practices in teaching for online accelerated adult programs.
Employ effective teaching strategies that accommodate diverse student abilities, levels of preparation, and cultural backgrounds. Perform additional duties related to assigned courses as required.
Summary of role:
Instruction & Delivery
Deliver high-quality online and hybrid instruction using in-person, synchronous and asynchronous methods.
Utilize best practices in teaching for online, accelerated adult graduate programs.
Employ effective teaching strategies that accommodate diverse student abilities, professional backgrounds, and learning styles.
Integrate real-world business datasets and industry case studies into course curriculum to ensure practical applicability.
Mentorship & Student Support
Assist students in navigating challenges encountered during their coursework, providing actionable feedback and solutions.
Foster a collaborative learning environment where students are encouraged to reflect on their technical practice and innovate.
Collaboration & Coordination
Collaborate with university faculty and program directors to ensure curriculum alignment with current industry trends in the subject areas.
Participate in faculty meetings and professional development activities to stay updated on best practices in STEM education and emerging AI technologies.
Professional Development
Engage in ongoing professional development to enhance expertise in instructional technologies, instructional methods, and assessment practices.
Stay informed about current research and trends in the subject area, incorporating relevant knowledge into course content.
Administrative Duties
Maintain accurate records of student grades, project evaluations, and attendance within the university’s learning management system.
Ensure compliance with university academic standards and accreditation requirements.
Assist in the coordination of programmatic assessments to monitor the effectiveness of the curriculum.
Qualifications:
For undergraduate courses, a Master's or Doctorate in the relevant discipline is required, along with practical work experience in the course topic.
Experience in synchronous or asynchronous teaching is highly desirable.
An Ed. D. or Ph.D. in the relevant discipline and everyday practical work experience are preferred for graduate courses. A Master's degree in the course discipline and substantive work experience in the associated career can be accepted.
Demonstrate a commitment to excellence in teaching.
Teaching experience with a diverse population (preferred).
Experience with a Learning Management System such as Canvas (preferred).
Experience with effective methods for engaging students through online learning (preferred)
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.
Multilingual skills highly preferred.
Terms of Employment:
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
This is a part-time contract opportunity that may serve as a supplemental engagement for individuals currently in full-time roles.
The position offers flexible scheduling, with a commitment of up to 28 hours per week. An average of 8-10 hours per week
3-month contract
- The role is largely (95%) completing labeling of PointClickCare clinical notes for data input to help train AI models. There are often singular project tasks at hand that requires sitting for extended periods of time while labeling data.
- While labeling, provide clinical feedback and recommendations using nursing knowledge of Senior Living/SNF electronic medical record
- Provide Clinical expertise within the labeling team.
Ability to align with set labeling rules as well as provide challenging input regarding potential labeling changes with the goal of improving the product.
- Work with a team of subject matter experts involving quality review of AI products.
-Complete the required training as defined by security, clinical director and HR.
Requirements
Clinical background ( RN, NP) – at least 5 years' acute or LTPAC clinical experience, clinical software experience and predictive intelligence with an EHR preferred
A general familiarity with how AI is being used in healthcare and understanding terminology such as LLM, NLP, hallucinations
Clinical degree required; bachelor's degree preferred with proof of clinical license verification
Strong organizational and project management skills
Must be a self-starter and work independently
Must be a multitasker with excellent communication skills who is energized by working in a complex, dynamic, and fast-paced environment Experience in data labeling, supporting and servicing customers using a clinical software application is preferred Technical acumen or familiarity with the PointClickCare EHR is preferred but not required
Passion for transforming healthcare Must have a working computer and internet and be willing to comply with technical requirements as outlined by our security and technical teams
Specifics Include:
Physical security requirements while working within the job, including a private space, a properly secured Wi-Fi connection, no shared access to the computer used for labeling
Install the approved and assigned VPN and use a particular internet browser as defined by the project
Possess strong proficiency in written and spoken English with professional communication skills and the ability to understand medical terminology Must be able to complete the required background check, contract period and follow HR policies while representing PCC and the period that follows based on policy.
#LI-AV1
#LI-remote
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Engineer - Satellite Communications
- Location: Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Director, Fleet Control and Satellite Communications
- Employment type: Permanent
- Workplace model: Hybrid. 3 days a week at the office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Staff Engineer in Satellite Communications, you will own the satellite-to-ground link, the core communications protocols, and the end-to-end transmission of data from ground stations to customers. Trend is that our constellation produces an increasing volume of data and we want it down faster and more reliably. As we scale, the communications link sets the limit on what we deliver and how fast customers receive it.
You'll own the end-to-end communication stack: the satellite-to-ground link (X-band, Ka-band and S-band), the underlying protocols used, and the transmission of data from ground stations to customers. Today these decisions are spread across several teams. This role brings them under one technical owner.
The work sits where software meets physics. On one side are link budgets, modulation and coding, and spectrum constraints; on the other are schedulers, distributed systems and production operations. The hardest problems live where the two meet.
You own what you build, from design to production, across a stack that combines cloud, on-prem and real hardware. Our engineering culture is AI-positive, with active use of copilots and LLMs to improve speed, code quality and productivity.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the architecture of the satellite-to-ground link acrossX-band and Ka-band payload downlink and S-band command and control
- Measure what the constellation delivers against its theoretical capacity, and lead the work that closes the gap
- Design how data moves from ground station to customer, including latency tiers and delivery accounting
- Build alongside software engineers, contributing code and reviews, not only architecture documents
- Lead technical initiatives across team boundaries and align teams on link and data path decisions
- Grow satellite communications expertise across the domain through mentoring, design reviews and shared standards
WHAT WE'RE LOOKING FOR
MUST HAVES:
- Communications engineering on at least one flown mission, including personally diagnosing an anomaly on a live satellite.
- High-rate payload downlink experience in X-band or Ka-band, beyond S-band command and control
- Ability to build and defend a link budget: EIRP, G/T, Eb/N0, margin, rain fade, elevation constraints
- Practical CCSDS knowledge: transfer frames, virtual channels, synchronisation and channel coding, file delivery
- Experience owning how data moves from a ground station to where it is consumed, with latency and completeness guarantees
- Hands-on coding in Python, Go, C++ or similar; you ship code, not just designs.
NICE TO HAVES:
- Active use of AI-assisted development tools (e.g., copilots, LLMs) to improve productivity, code quality, and problem-solving
- Fleet-scale contact planning and scheduling across commercial ground station networks, especially leased third-party capacity
- DVB-S2/S2X with adaptive coding and modulation
- Delay-tolerant networking, or other store-and-forward file delivery with completeness accounting
- SDR and DSP work: GNU Radio, FPGA or RFSoC, including personal or open-source projects
- Awareness of spectrum regulation and coordination. We have a separate spectrum licensing team, so this is a plus rather than a requirement
APPLICATION PROCESS
- TA Partner Screen Call (30 min)
- Hiring Manager Interview (90 min)
- Technical Interview (120 min)
- Values and Fit Interview (60 min)
- Final interview with SVP of Engineering (60min)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Anywhere in Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE PARTNERSHIP ACTIVATION MANAGER ROLE ⭐️
You'll be the driving force behind the commercial activation of the Belfius Business network in Flanders or Wallonia & Brussels.
Your mission: help bankers identify the right companies (especially those with 20+ and 50+ employees), introduce the right Alan proposition, and turn our collaboration into measurable growth. You'll combine relationship building, commercial coaching and hands-on field activation, working closely with Alan's Belfius Partnership Lead, Sales teams and Field Marketing.
Your key missions
1. Activate the partner network. Build strong relationships with Belfius offices, zone directors and bankers across your territory. Identify the highest-potential offices and bankers (A/B/C prioritisation) and focus your energy where it has the most impact. Help bankers spot relevant opportunities in their portfolio and generate qualified leads.
2. Enable commercial success. Run trainings, workshops and commercial meetings (on-site and remote). Make Alan's proposition simple: which offer for which type of client, how to handle the most common questions, when to bring in an Alan Account Executive. Equip bankers with playbooks, customer stories and materials, within a compliant sales flow.
3. Turn strategy into action. Translate the quarterly Belfius x Alan commercial plan into a concrete local activation calendar: duo meetings with Alan Sales, focus groups, campaigns, incentives and events. Coordinate with Marketing and Sales so that every lead has a clear owner and a fast follow-up.
4. Own your impact. Track activity, leads, meetings, conversions and premium per customer across your network. Spot what works, challenge what doesn't, bring field feedback back to Alan and Belfius, and continuously improve the playbook.
You'll typically spend half or more of your time in the field, in Belfius offices and at client events.
⭐ Is it you we're looking for?
You might be a great fit if you:
- Have 3+ years of experience in field sales, business development, partner or network activation, ideally with distribution networks (banks, insurers, brokers, HR or payroll services, benefits providers...).
- Love building relationships and know how to turn them into commercial results, even with people you don't manage.
- Are at ease facilitating a workshop for 20 bankers in the morning and coaching one banker on a client call in the afternoon.
- Combine strong interpersonal skills with a structured, numbers-driven mindset: you know your funnel and where it leaks.
- Are proactive, entrepreneurial and comfortable working autonomously on a territory.
- Are native in Dutch and/or French and comfortable working in English.
Experience in insurance, employee benefits or healthcare is a plus. What matters most is your ability to activate people, build trust and drive results.
For this opportunity, we are aiming to hire within the C0-D level range. https://alan.com/en/careers/a/salary-equity
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. You can use your own inspiration based on the Green mobility budget
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote
Workplace: Remote
STAFF PRODUCT MANAGER, PRODUCT DISCOVERY ENGINE
ABOUT US
Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We’re approximately doubling year over year despite the market slowing down and have customers in every eCommerce vertical. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
JOB SUMMARY
We’re looking for a systems-minded Staff Product Manager to take Constructor’s search and discovery to the state of the art — and keep it there — across every retail industry we serve. This is a highly technical, high-leverage role at the core of our Product Discovery Engine chapter: the teams responsible for how we retrieve, understand, and rank the right products for every shopper, on every query, for every customer.
Your job is to raise discovery quality and, through it, our customers’ business metrics. You won’t be measured on features shipped — you’ll be measured on relevance and business outcomes, like conversion, revenue per visit, and search-attributed GMV, moving up.
You’ll start embedded with our Search Quality team, owning its strategy and roadmap and getting deep into the systems that decide what shoppers actually see. Over time, your mandate grows to setting direction for the entire Product Discovery Engine chapter — deciding where we’re heading and why across recall, ranking, query understanding, personalization, and the ML infrastructure underneath. This is a Staff role today with a clear path to Director as you take on chapter-wide leadership.
Search at Constructor is fundamentally a machine learning problem, so this role lives and breathes ML. You’ll partner closely with ML, data science, and engineering to turn the latest research into production wins, keep us ahead of both commercial competitors and academic state of the art, and be the connective tissue that aligns multiple teams — ML Recall, ML Infra, and, over time, teams like CORE, SABR, and Catalog Management — behind a single, coherent vision for great discovery.
If you’re excited about driving innovation across dozens of the world’s largest retailers, being held to relevance and business outcomes, and pushing an already best-in-class product further ahead, this role is for you.
WHAT YOU’LL DO
- Own business impact, not features. Drive measurable lift in search-attributed conversion, revenue per visit, and GMV alongside relevance across our customer base.
- Deliver across every retail industry. Move quality and business metrics across all the verticals we serve, accounting for the differences in catalog, language, and shopper intent.
- Keep us at the state of the art. Continuously translate the latest ML / IR research and competitive moves into production wins, and ship SOTA ML / LLM-assisted capabilities that beat our previous best on relevance.
- Set chapter vision and strategy. Define the multi-quarter direction for the Product Discovery Engine — where we’re heading and why — tie it directly to customer business outcomes, and rally teams behind it.
- Lead Search Quality first. Own its strategy and roadmap, driving measurable improvements in the relevance and correctness of results.
- Orchestrate across the pipeline. Unify recall, ranking, query understanding, and personalization behind one definition of quality and one set of business metrics, so improvements compound instead of colliding.
- Turn ML research into production wins. Partner deeply with ML and data science to take models — from candidate generation and recall to LLM-assisted interpretation — from idea to production, balancing accuracy, latency, and cost.
- Make quality measurable and explainable. Build the metrics, evaluation frameworks, and tooling the whole chapter uses to measure, attribute, and explain discovery quality and its business impact.
- Own quality under pressure. Lead investigation and triage when issues arise, and design durable, systemic fixes rather than one-off patches.
- Grow the mandate. Expand into chapter-wide leadership spanning ML Recall, ML Infra, and — over time — teams like CORE, SABR, and Catalog Management.
WHAT SUCCESS LOOKS LIKE
Within your first year, you will have:
- Driven measurable lift in search-attributed conversion and revenue per visit — moving business metrics, not just quality metrics.
- Driven measurable business-metric lift (conversion, revenue per visit, GMV) and relevance lift across every major retail vertical we serve.
- Shipped at least one state-of-the-art ML / LLM-assisted capability into production that beats our previous best on relevance.
- Won head-to-head quality benchmarks against every major competitor in the verticals we compete in, with a repeatable, defensible methodology.
- Taken core quality metrics to best-in-class levels and kept them improving quarter over quarter.
- Stood up an evaluation framework and tooling that ties model and system investments directly to customer business outcomes.
WHAT WE’RE LOOKING FOR
- Extensive product management experience (typically 8+ years) in search, discovery, ML, or NLP-heavy products, including time operating at a senior or staff level.
- A track record of moving business metrics at scale — conversion, revenue, engagement — not just shipping features, and of setting strategy across multiple teams.
- Deep understanding of the end-to-end search pipeline: query interpretation → recall / candidate generation → ranking → reranking → personalization → delivery.
- Strong ML product depth — owning production models and reasoning about tradeoffs between high-capacity (LLM / batch) and low-latency (real-time) approaches — and a habit of staying current with state-of-the-art research.
- Fluency with retrieval and recall, query understanding (tokenization, synonyms, spelling correction, multilingual support), and search evaluation frameworks.
- A rigorous, measurement-first mindset that ties every quality investment back to business outcomes.
- Excellent cross-functional leadership — able to align teams with different goals behind a shared definition of quality and a shared set of business metrics, working shoulder-to-shoulder with engineering, data science, and ML Ops.
- Comfort operating with ambiguity, setting direction where none exists yet, and leading through clarity and credibility rather than the org chart.
BENEFITS
- Unlimited vacation time — we strongly encourage all of our employees to take at least 3 weeks per year.
- A competitive compensation package including stock options.
- Company-sponsored US health coverage (100% paid for employee).
- Fully remote team — choose where you live.
- Work-from-home stipend! We want you to have the resources you need to set up your home office.
- Apple laptops provided for new employees.
- Training and development budget for every employee, refreshed each year.
- Parental leave for qualified employees.
- Work with smart people who will help you grow and make a meaningful impact.
This position is fully remote — Constructor.io http://Constructor.io is a remote-first company.
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Dublin, Ireland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Partnerships Solutions Lead, you will design, deliver and scale integrated solutions for clients and sales teams, drawing on deep X platform expertise. You will oversee the X Customer Success Management (CSM) group and make sure standards are upheld across solution delivery, reporting and partner engagement.
You will act as a strategic bridge between X, our internal teams, and our global and regional clients. Your work ensures business objectives are met while driving client satisfaction, X platform adoption and revenue growth.
While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries.
What You Will Do
Process optimization and operational excellence
Standardize delivery: develop solution delivery processes that ensure efficiency, quality and scalability across regions.
Improve the client journey: lead initiatives to improve onboarding, solution deployment and post-implementation support.
Build scalable workflows: design and improve workflows for internal teams and external partners, tailored to X (Twitter) requirements, including forecasting, pipeline management, quota setting and onboarding.
Stay compliant: ensure adherence to X (Twitter) partner policies, contractual obligations and operational standards.
Performance monitoring and reporting
Track key metrics: build and maintain dashboards and reports on solution performance and client outcomes (ad spend, margin, campaign performance), with insights and recommendations.
Report to leadership: report regularly on team performance, client satisfaction and solution impact, highlighting trends, risks and growth opportunities in the platform’s revenue streams.
Support strategic planning: assist the Global Partner Director with strategic planning, Business Unit Planning (BUP) and closing activities.
Lead partner reporting: lead and deliver X (Twitter) reporting in global Quarterly Business Reviews (QBRs) and other strategic sessions.
Implement tools: introduce tools and processes that enhance solution delivery and scalability.
Pre-sales and commercial support
Support sales: support global sales teams in pre-sales engagements, proposals and RFPs.
Design solutions: develop solution architectures, value propositions and ROI cases that connect client goals to platform capabilities.
Run large-account QBRs: manage QBRs with clients alongside CSMs, supporting them in preparation, storytelling and follow-up actions.
Delivery and enablement
Oversee implementation: oversee or support the rollout of solutions across markets.
Safeguard execution quality: work with delivery and operations teams to ensure high-quality execution.
Share knowledge: create solution documentation, playbooks and best-practice frameworks.
Systems, tools and governance
Own systems: own and maintain internal and partner-facing systems and tools (for example business manager integrations and partner portals) and ensure clean data flow.
Lead compliance and audits: ensure all processes comply with X (Twitter) program guidelines, contractual terms and regulatory frameworks; maintain documentation and lead internal audits.
Enable access to information: make sure all teams have the tools and information they need.
What We Are Looking For
Leadership and team management: you coach and develop the CSM team, set clear priorities, and build a culture of accountability and client focus.
Strategic client solutions development: you translate client business objectives into tailored solutions, value propositions and ROI cases.
Account and QBR management: you prepare and lead executive-level reviews for large accounts and build trusted, long-term client relationships.
Cross-functional collaboration: you work effectively with Sales, Partner Operations, Finance, Legal and Tech to remove blockers and speed up delivery.
Data-driven insights and reporting: you turn performance data (spend, margin, campaign results) into clear recommendations.
Operational excellence and process improvement: you standardize and scale processes, playbooks and tools, with strong attention to detail and compliance.
Client-centric mindset: you put client outcomes at the center of every decision, with excellent partner-facing skills.
X platform expertise: you are a subject matter expert on the X (Twitter) advertising platform
Why Join Aleph
Real impact: shape how X solutions are designed, delivered and scaled across NE, SE and CIS, and see the effect on client satisfaction and revenue growth.
Room to grow: lead the X CSM group, work directly with the Global Partner Director, and present in global QBRs and planning sessions.
A collaborative team culture: partner with Sales, Partner Operations, Finance, Legal and Tech in an environment built on accountability and client focus.
A multilingual regional hub: Riga offers a growing digital advertising and technology community, strong international connections and hybrid working.
An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities.
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 65,280.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client is a jewelry brand specializing in meaningful, personalized pieces designed to capture special moments and memories. With a focus on personalized products, product accuracy, inventory coordination, and reliable order fulfillment are essential to delivering a seamless customer experience.
About the Role
We are looking for a detail-oriented, technically proficient
E-Commerce Operations Manager
to oversee day-to-day backend operations and help keep the business running smoothly. This role focuses on Shopify administration, inventory coordination, order accuracy, and operational task management.
You will work behind the scenes to maintain accurate product listings, coordinate with fulfillment teams, and ensure wholesale orders are processed and shipped correctly and on time. You will also serve as the operational link between the Sales Director and the fulfillment team, helping resolve discrepancies and maintain clear communication across departments.
This is a hands-on execution role best suited for someone who enjoys working independently, managing details, following established processes, and keeping operational systems organized and up to date. It is not a client-facing position.
Key Responsibilities
Shopify Store Management:
Maintain the Shopify backend, including product uploads, listings, images, descriptions, product information, and inventory updates.
Inventory Coordination:
Work closely with the fulfillment team to identify and resolve inventory discrepancies, ensuring system records accurately reflect available stock.
Wholesale Order Coordination:
Act as the operational liaison between the Sales Director and fulfillment team to ensure wholesale orders are accurate, complete, and ready for processing.
Order Fulfillment Oversight:
Monitor order processing and shipping to help ensure orders are fulfilled accurately and on time.
Cross-Functional Communication:
Coordinate with internal stakeholders to clarify order details, resolve operational issues, and keep workflows moving efficiently.
Task and Workflow Management:
Track assignments, deadlines, and outstanding operational tasks in Asana, while using Slack for day-to-day communication.
Operational Backlog Management:
Take ownership of pending administrative and operational tasks during slower periods, helping improve organization and maintain efficient workflows.
Process Accuracy and Organization:
Maintain consistent records, follow established procedures, and proactively flag discrepancies or potential fulfillment issues.
Requirements
3+ years of hands-on Shopify experience, particularly with backend administration, product management, listings, and inventory updates.
Experience coordinating inventory, order processing, fulfillment, or other e-commerce operations.
Comfortable using Asana to organize tasks, track progress, and manage deadlines.
Proficient with Slack for internal communication and coordination.
Strong attention to detail, with the ability to identify inconsistencies and resolve issues accurately.
Highly organized and capable of managing multiple operational tasks independently.
Technically proficient, adaptable, and quick to learn new systems and tools.
Strong written communication skills and the ability to coordinate effectively with internal teams.
Reliable and proactive, with a strong sense of ownership over assigned responsibilities.
Mexico
УдалённоleadLocation: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
ГибридseniorSan Francisco; New York City
ОфисGoodyear, United States
ОфисGoodyear, United States
УдалённоRemote, USA
ГибридГеография найма не уточнена
География найма не уточнена
УдалённоГеография найма не уточнена
ГибридleadПротиворечивые условия: While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries; An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities