Location: P.R. China; Shanghai
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
Global Digital Licensing
oversees the use of Hasbro and partner IP across digital products and experiences, supporting licensing opportunities while ensuring consistent brand standards and compliance. The function works cross-functionally with global partners and internal teams to manage licensing requirements, approvals, digital submissions, and delivery throughout the product lifecycle. Following Licensing Stage Guidelines, the team covers defined digital approval and sample requirements across major licensed brands and partners.
Job Overview
Hasbro is seeking a commercially driven Director of Business Development (APAC) to grow its digital licensing business across mobile, PC and console gaming.
You will bring Hasbro’s brands to life through compelling gaming experiences by identifying, structuring and closing strategic partnerships with leading developers, publishers, platforms and digital marketplaces across China and the wider Asia-Pacific region.
Working with significant independence, you will represent Hasbro in senior-level discussions, make complex commercial decisions and build new revenue streams in some of the world’s most competitive gaming markets.
Location and Work Arrangement
This role is based at our Shanghai office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Drive New Business Growth
You will identify and secure licensing opportunities for Hasbro’s portfolio of brands while building a strong pipeline of developers, publishers, platforms and strategic partners. You will develop business cases and proposals that connect our brands with relevant genres, audiences and market opportunities, contributing approximately one-third of the regional team’s annual new-business target.
Lead Deal Development and Execution
You will manage the full deal process, from partner identification and outreach through evaluation, negotiation, internal approval and closing. This includes structuring complex agreements covering royalties, minimum guarantees, development funding, marketing investment, user acquisition, territories, platforms and rights.
Working directly with founders, executives and senior decision-makers, you will navigate commercial, cultural and regulatory requirements across markets. Opportunities will be assessed using financial analysis, market evidence, partner capabilities and long-term brand potential.
Shape Regional Strategy
You will develop and execute Hasbro’s digital licensing strategy across Asia-Pacific, providing expert insight into regional gaming markets, particularly China’s mobile and wider digital gaming ecosystem.
You will monitor player behaviour genre performance, platform developments, monetization models, live operations, competitor activity and regulatory changes. These insights will inform recommendations on priority brands, partners, territories, platforms and investments, as well as emerging technologies and business models.
Manage and Grow Strategic Partnerships
You will build trusted relationships with senior leaders at licensees and strategic partners. After contract signature, you will oversee development progress, launch plans, live operations, title performance and contractual commitments.
You will identify risks and growth opportunities, expand successful partnerships into new titles, platforms and territories, and address underperformance or delivery challenges with sound judgment and a solutions-focused approach.
Collaborate Across Hasbro
You will work closely with franchise, brand, legal, finance, marketing, product development and regional teams to ensure each partnership supports Hasbro’s global strategy, brand standards and long-term intellectual property value.
You will align stakeholders, present clear recommendations to senior leaders and guide partners through internal approvals, development, launch and ongoing operations. You will also maintain accurate pipeline, revenue and forecast information while tracking contractual obligations, financial commitments and development milestones.
What You'll Bring
Experience
You have substantial experience in business development, licensing, partnerships or a related commercial role within the gaming industry. You have worked with mobile, PC or console game developers, publishers or platforms in Asia, with direct experience in China strongly preferred.
You have a successful record of originating, negotiating and closing complex, high-value gaming or intellectual property licensing agreements. You are comfortable managing senior relationships across markets and cultures, delivering significant new-business revenue and overseeing a complex commercial pipeline.
Industry and Commercial Knowledge
You bring deep knowledge of mobile, PC and console gaming, including development cycles, publishing models, platform economics, distribution and live operations. You understand licensing structures such as royalties, revenue sharing, minimum guarantees, development commitments, user acquisition and performance obligations. You also have strong financial and commercial judgment, including experience in opportunity valuation, business-case development, revenue forecasting and contract analysis.
Leadership and Problem-Solving
You can make sound decisions in complex and ambiguous situations, balance local market needs with global priorities and resolve difficult negotiations or partner challenges. You influence through credibility, expertise and relationships, communicate confidently with senior stakeholders and work autonomously while staying aligned with a globally distributed leadership team.
Language, Location and Travel
Professional fluency in Mandarin Chinese and strong written and spoken English are required. Additional Asian-language skills are welcome but not essential.
This role is based in Hasbro’s regional office in Shanghai. You must be able to work effectively across Asia-Pacific time zones and travel internationally, primarily within Asia, as business needs require.
Preferred Qualifications
Ideally, you have experience licensing established entertainment intellectual property for mobile, PC or console games, along with a strong network of developers, publishers, platforms and digital marketplaces across Asia-Pacific.
Experience with entertainment, gaming, toy or consumer brands is valuable, as is familiarity with China’s regulatory and publishing requirements. Experience supporting game launches and live operations after contract signature is also preferred.
How You’ll Work
You bring an entrepreneurial, partnership-focused approach, combining commercial ambition with sound judgment, cultural awareness and a commitment to protecting Hasbro’s brands. You are energized by creating opportunities, leading complex negotiations and developing gaming experiences that connect globally recognized intellectual property with players across Asia-Pacific.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
P.R. China; Shanghai; You must be able to work effectively across Asia-Pacific time zones and travel internationally, primarily within Asia, as business needs require
Location: Shanghai, China
The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global and regional brands. Our mission is to drive revenue and impact through strategic commercial collaborations that bring meaningful value to Riot’s fans—across Games, Entertainment, Esports, and Social Impact. For every product and event Riot creates, our partners help elevate the experience for millions of players and audiences around the world.
We’re looking for a strategic, highly organized
Senior Partnership Manager
to help scale how Riot develops, manages, and activates brand partnerships in China. As a Senior Partnership Manager on the Riot Commercial Partnerships (RCP) team in China, you will oversee the end-to-end operating process for regional brand partnership opportunities, working closely with Regional Riot Publishing & Partnerships Leads (RPPLs), Consumer Products and Experiences (CPX), our publishing partner Tencent, and cross-functional stakeholders to move opportunities from identification and evaluation through deal development, execution, and reporting.
You will serve as the central program leader connecting regional opportunities to Riot’s broader commercial strategy—creating clarity around priorities, establishing effective processes, driving accountability across teams, and providing leadership with visibility into the regional partnership pipeline and performance.
You will report to the General Manager of Publishing and Esports of China.
Because priorities shift quickly in our fast-paced environment, this role includes—but isn’t limited to—the responsibilities below.
Responsibilities:
Oversee the regional brand partnership operating process, working in close partnership with regional RPPLs and BD teams, acting as the program lead with this group of key stakeholders who will identify, evaluate, prioritize, develop, and execute local and regional brand partnership opportunities.
Establish clear frameworks, workflows, milestones, and decision points that maintain alignment with Riot’s global partnership strategy and standards.
Proactively identify, pursue, and secure high-impact IP licensing partnerships with globally recognized entertainment franchises to drive compelling in-game collaborations across our portfolio of games.
Serve as the Partnership Manager across different business units, coordinating stakeholders, identifying dependencies, resolving blockers, and ensuring opportunities progress from initial concept through contracting, activation, and measurement.
Build and maintain a consolidated view of the regional brand partnership pipeline, providing regular reporting, insights, risks, and recommendations to RCP and senior leadership.
Use scalable tools, processes, and best practices that improve coordination between global and regional commercial teams and enable Riot to pursue local partnership opportunities more effectively.
Advocate for partner objectives and contractual deliverables within internal workstreams while ensuring partnership activations remain aligned with Riot’s products, players, and brand. Coordinate complex cross-functional initiatives involving Publishing, Esports, Games, Marketing, Legal, Finance, Business Development, regional teams, and external partners.
Anticipate and resolve partnership and program risks, escalating issues appropriately and driving stakeholders toward clear decisions and successful outcomes. Oversee partnership measurement and recap reporting, translating performance data into actionable insights, optimization opportunities, and recommendations for leadership and partners.
Required Qualifications:
6-8 years of experience in partnership management with 3-4 years in Brand Partnership, Business Development, Sponsorship, Account Management, Strategic Partnerships, Program Management, or an equivalent field.
Demonstrated experience leading complex, cross-functional brand partnership programs across multiple teams, regions, or business units. Proven ability to project manage multiple high-value partnership opportunities simultaneously, establishing clear workstreams, owners, milestones, dependencies, and decision points.
Experience managing senior-level relationships with external brands, agencies, rights holders, or strategic partners.
Strong executive communication skills, with experience synthesizing complex programs and commercial pipelines into clear reporting, insights, risks, and recommendations for senior leadership. Excellent stakeholder management skills and demonstrated ability to influence and drive alignment across teams without direct authority.
Strong understanding of the partnership lifecycle, including opportunity development, deal evaluation, contracting, activation, measurement, renewal, and expansion.
Strong analytical and strategic problem-solving skills with the ability to balance commercial objectives, partner needs, operational realities, and player value.
Exceptional attention to detail, planning, organization, and follow-through.
Ability to operate effectively amid ambiguity, changing priorities, and multiple simultaneous workstreams. Ability to work evenings, weekends, and holidays as needed to support major events and partner activations.
Excellent communication skills in both English and Chinese
Desired Qualifications:
Experience working within gaming, esports, sports, entertainment, media, technology, or other IP-driven partnership businesses. Experience working across global and regional commercial organizations, including familiarity with the complexities of developing locally relevant partnerships within a global framework.
Experience designing and implementing partnership processes, governance models, pipeline management systems, or operating frameworks across distributed teams.
Strong understanding of integrated marketing and the ability to connect partner objectives to compelling fan and player experiences.
Experience working with senior executives and providing leadership-level commercial reporting and recommendations.
Bachelor’s Degree in a related field; MBA or related advanced degree is a plus.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: London; UK Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising.
As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company.
WHAT YOU'LL DO
- Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback.
- Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring.
- Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements.
- Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences.
- Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience.
- AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned
- You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build
- You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications
- You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable
- You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions
- You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority
- You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard
- You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates
WE’D BE PARTICULARLY EXCITED IF
- 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies
- Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution
- Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns
- Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation
- Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments
- Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation
- Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA
- Proven ability to manage complex cross-functional projects and influence stakeholders across different teams
NICE TO HAVE
- Experience with customer data platforms
- Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes
- Experience with in-product messaging and multichannel lifecycle journeys
- SQL skills for self-serve behavioural analysis and insights
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
Agents at Harvey let lawyers turn their expertise into reusable, automated work: custom agents and workflows that draft, review and analyze across a firm’s documents. The Agents team owns Agent Builder, the Agents experience, workflows and the foundations underneath them: orchestration, durable execution, permissions and reliability. Other Harvey products build on this platform as well.
As Engineering Manager, you’ll lead a large, senior team of full-stack and backend engineers through the shift from single-turn assistants to long-running, multi-agent systems that firms trust with their most sensitive work. This role is equal parts product judgment and systems depth.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
WHY NOW
- Agents are how firms put Harvey to work: lawyers are turning their expertise into reusable agents and workflows that run across their documents and matters.
- The work is moving from single-turn assistance to long-running, scheduled and multi-agent work. That demands durable execution, sandboxed tools and recovery from failure at scale.
- Agents now reach deep into a firm’s most sensitive data, so permissions, tenant isolation and governance have to hold everywhere an agent can act.
- Other Harvey products are building on this platform, so its quality and speed set the pace for much of the company.
- We need a leader who can raise the bar on reliability and evaluation while the team keeps shipping quickly.
WHAT YOU’LL DO
- Lead the Agents engineering team, a group of senior full-stack and backend engineers building Agent Builder, the Agents experience, workflows and the runtime underneath them.
- Own reliability and quality for agent and workflow execution, including on-call health, incident follow-through, SLOs and evals as part of how the team ships.
- Set technical direction for orchestration, durable execution and agent composition, and stay close enough to the code to make sound architecture calls and unblock hard problems.
- Hold a high bar on security and customer data boundaries, so permissions, isolation and admin controls are designed in from the start rather than patched later.
- Partner with Product, Design and Data Science on what agents should do for lawyers. Work with Agent Platform, Infrastructure and Security on the shared foundations.
- Shape how the team builds with AI coding agents: review practices, verification and test infrastructure that keep quality high as output grows.
- Hire, develop and retain strong engineers, grow tech leads, and build a team culture of ownership and candor.
WHAT YOU HAVE
- You have 3+ years managing engineering teams, including teams of 10 or more, and 5+ years as a backend or full-stack engineer before that.
- You’ve shipped LLM-powered or agentic products in production and understand orchestration, tool use, evals, and latency and cost trade-offs from experience.
- You’ve operated multi-tenant systems with strict security, permission or compliance requirements, and you treat a permissions bug as a trust issue.
- You’re comfortable going deep on distributed systems: workflow engines such as Temporal, queues, sandboxing and long-running jobs.
- You have strong product judgment and can weigh speed, quality and user impact in a domain where accuracy matters.
- You lead by raising the bar on quality without slowing the team down. You know when to step in and when to let your tech leads lead.
- Nice to have: experience with builder, low-code or automation tools for non-engineers, or with legal or other professional-services workflows.
COMPENSATION RANGE
$260,000 - $330,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: London, UK
We are looking for a Solutions Architect with strong architecture and technical leadership experience to guide technical conversations, review system design and codebase quality, and support roadmap planning. In this role, you will lead a squad through technical direction and mentoring without writing production code.
The Retail Platform project is focused on reviewing and shaping the technical direction of a distributed cloud based product. You will work closely with senior engineering stakeholders to support architecture decisions, assess delivery scope, and align roadmap planning with timeline constraints.
Lead technical conversations with senior engineering stakeholders
Review the existing codebase and assess its performance
Assess backlog scope against delivery dates
Shape the roadmap based on scope and timeline constraints
Review the architecture of large distributed cloud systems
Evaluate technical designs created by other team members
Lead the squad through technical direction
Mentor team members through technical guidance
Take responsibility for the squad's technical guidance
Collaborate with stakeholder contacts in daily work
Experience with architecture of large distributed cloud systems
Experience reviewing technical designs created by other contributors
Experience with code review and performance assessment of a codebase
Experience assessing backlog scope against delivery dates and supporting roadmap planning
Experience with TypeScript, Node.js, and React
Experience with AWS, including EKS, Lambda, and RDS
Experience with Kubernetes
Experience with GraphQL and REST
Experience with Terraform
Experience with Helm
Experience with GitHub Actions
Experience with Jest and Pact
Experience with DataDog or a similar observability tool
Experience with Playwright
Experience with migration from Sitecore
Cirium bonus
Location: Tel Aviv-Yafo, Israel
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Clinical Research Associate (CRA) to join our A-team (hybrid*/remote). As a CRA at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
In this role your key tasks will include:
Provide functional assistance to the project team members with administrative, logistical and practical issues, including the tracking, collection, distribution and filing study documentation.
Track and supervise collection of ongoing study data for purpose of regular project status reporting as required.
Assist the Clinical Operations Manager in conducting feasibility assessment for potential studies.
Govern minimum quality standards for trial monitoring activities, with respect to documentation, punctuality of reporting, compliance with objectives, and co-operation with other project team members. Ensure adequate tracking is in place for all activities and reports formatted as required for submission within agreed timelines.
Monitor activities at clinical study sites to assure adherence to GCP, ICH, SOPs, and study protocols.
Collect and review regulatory documents as required.
Prepare site visit and telephone reports.
Responsible for multiple projects and must work both independently and in a team environment.
May participate in the study development and start-up process including reviewing protocols, drafting of the Monitoring Plan, designing and/or reviewing CRFs, preparing Informed Consent forms, developing study documents, organizing and presenting at investigator meetings, working with management on monitoring strategy, and/or developing project-specific CRA training.
Resolve site issues and determine status for IP shipment.
Work with Project Manager (PM), Clinical Team Leader (CTL) and/or Lead Clinical Research Associate (LCRA), regulatory team members or Sponsor to secure authorization of regulatory documents and contracts.
May translate, coordinate translations or review completed translations of critical documents.
Participate in feasibility and/or site identification activities.
Assist the Project Team with the day-to-day management of clinical studies as required.
Monitoring Visit Report (MVR) review, management, resolution and escalation as required.
Train, mentor and/or supervise junior staff.
May be assigned as LCRA to a regional or global study.
May be assigned as a reviewer of essential documents (GLP) as a 2nd line or Independent Reviewer (IR).
Conducts project co-monitoring, assessment visits and team training.
Site contact for protocol clarifications and subject enrolment if CRA unavailable.
Participate in the development of study newsletters communication as required.
Assist with the development of project-specific training materials for team.
Liaise with Business Development and make presentations to potential clients as required.
May be required to manage the preparation of local clinical trial applications (for regulatory submissions for new drugs, biologics, or devices).
Requirements
To be successful you will possess:
At least 2 years experience as CRA (on-site monitoring).
Skills to mentor and train other CRAs in a positive and effective manner.
In-depth knowledge of clinical trials and the critical elements for success in clinical trials.
Ability to travel for up to 8 days on site per month, depending on the project needs.
Strong therapeutic background.
Has shown ability to successfully manage people/project issues.
Mature management skills demonstrated by calm and thorough review of situations. Proactively identifies and addresses problems. Seeks to understand all contributing factors. Proposes, implements, and evaluates appropriate resolutions.
Demonstrates the ability to define and meet project requirements.
Can demonstrate flexibility for improvement and creating solutions.
Proven organizational abilities, and excellent written and oral communication and presentation skills.
Excellent team player with team building skills.
Strong customer focus.
A thorough knowledge of regulatory submission and reporting requirements and guidelines.
Excellent understanding of the drug development process.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
Location: Kilkis, Greece
Alumil is seeking to recruit an
Area Sales Manager
to join
G.A. PLASTICS
, a joint venture between Alumil Group and Gallina Group. The successful candidate will be responsible for driving the sales and business development of polycarbonate sheets and architectural building systems across
Greece
and the wider
Southeastern European markets.
The candidate will be based at our manufacturing facility in Kilkis and will be responsible for maintaining and developing existing customer relationships, identifying new customers and expanding our commercial presence in the region.
We are looking for someone with previous sales experience in the construction or building materials industry, who can work independently, take initiative and develop the business.
Regular travel throughout the assigned territory will be an essential part of the position.
About G.A. PLASTICS
Founded in 2002 in Kilkis, Greece, G.A. PLASTICS is a joint venture between Alumil Group and Gallina Group.
The Company’s production facilities have been erected on a company-owned plot of land in the Kilkis Industrial Area.
The purpose of the Company is the industrial production and trading of polycarbonate sheets, accessories, plastics, and similar materials.
The company's core values include quality, a customer-centric approach, continuous employee training and development, and competitive pricing.
Key Responsibilities
Develop strong relationships with distributors, manufacturers, EPCs and other key partners, ensuring the achievement of agreed sales volume, revenue and gross profit targets.
Identify, approach and onboard new partners and clients to expand regional market coverage and build a sustainable sales pipeline.
Identify and execute cross-selling and upselling opportunities to increase customer engagement, share of wallet and average order value.
Conduct market mapping and continuously monitor competitors, industry developments and key market players to identify opportunities and support regional commercial strategy.
Plan and execute monthly and quarterly customer visits, ensuring consistent engagement and long-term relationship development in the assigned territory.
Keep customer information, sales activities and pipeline data up to date to ensure effective sales forecasting and reporting.
Work closely with Marketing on regional growth initiatives and coordinate with Operations and Customer Care to resolve order, delivery, claims and returns-related matters.
Provide regular updates on customer visits, ongoing opportunities and sales activities to both the Greek and Italian management.
Requirements
Bachelor's degree in Business Administration, Sales, Marketing, Engineering or a related field.
Proven experience in B2B sales, account management or business development.
Preferably, at least a year of experience within the construction/building materials sector.
Experience managing distributors, manufacturers, EPCs or other channel partners will be considered a strong advantage.
Strong commercial acumen and a proven ability to achieve sales and profitability targets.
Demonstrated experience in developing new business and managing existing customer portfolios.
Excellent negotiation, communication and relationship-building skills.
Experience using CRM systems and Microsoft Office.
Ability to work independently, plan regional activities and prioritise effectively.
Fluency in English.
Knowledge of other languages like Romanian, Bulgarian or Albanian will be highly appreciated.
Willingness and availability to travel within the assigned region.
Benefits
Provision of private life & health insurance.
Annual performance bonus.
Continuous learning and support.
Excellent working environment.
Custom onboarding plan.
Company car, phone & laptop.
ALUMIL opposes any form of discrimination, unequal behaviour or treatment, and any violation of human rights, and is committed to ensuring equal opportunities in employment. In the recruitment and evaluation of employees, it does not discriminate on the grounds of race, sex, gender identity or gender expression, religion, age, disability, sexual orientation, nationality, political beliefs, social or national origin, or descent.
ALUMIL complies with the statutory provisions strengthening the application of the principle of equal pay for men and women for equal work or work of equal value (Law 5316/2026). The selection process is gender-neutral, and recruitment procedures are conducted in a non-discriminatory manner. Candidates are assessed solely on the basis of objective, job-related criteria.
Every candidate has the right to be informed, in writing or orally, of the pay range for the position prior to the job interview. The pay range has been determined on the basis of objective, gender-neutral criteria, free of any other form of discrimination, in accordance with the company’s pay structure.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
As a Principal Growth Marketing Manager on the Product Led Growth team, you set the growth strategy for a major set of audiences and product areas. You decide where Cloudflare should invest to win customers, how product-led and sales-assisted motions connect, and how marketing adapts as people increasingly discover and evaluate tools through AI.
You still build. You write the theses, the messaging standards, the journey architecture, and the measurement model yourself. You also raise the capability of the growth marketers around you. Product leaders bring you in early to hear what they want amplified, and you give them a clear, evidence-based read on which messages are landing and which are not.
Responsibilities
Set PLG growth strategy.
Develop audience-centered growth theses that connect market insight, product usage, and business goals.
Lead product partnership.
Work with senior product and engineering leaders to understand what they want amplified, and give them a clear read on which messages are landing and which are not.
Remove adoption friction.
Diagnose signup-to-adoption funnels across products, prioritize the largest sources of friction, and drive cross-functional fixes to completion.
Build instrumentation and data pipelines.
Design event instrumentation, data models, and pipelines that support growth goals: funnel and cohort reporting, attribution, and audience segmentation. Work with data and engineering teams to keep the data trustworthy.
Lead AI-era discovery.
Set the strategy for how Cloudflare is discovered and adopted through AI assistants, docs, and free tools, and define how success is measured.
Set the messaging bar.
Define messaging frameworks and copy standards for growth programs, and personally write or edit high-stakes launch and campaign copy.
Drive measurement and investment.
Establish the metrics model, experiment program, and attribution approach.
Represent growth.
Present results and recommendations to senior leadership and partner organizations.
What Success Looks Like
A clear growth strategy for your area that is measurably moving activation and retention.
Friction fixes shipped with Product and Engineering that show improvements in onboarding metrics.
Product teams routinely ask for your read on which messages are landing.
Growth reporting runs on instrumentation and pipelines that teams trust.
Senior and mid-level marketers growing in scope and quality under your guidance.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
8+ years in growth, lifecycle, performance, or product marketing, including leading multi-channel programs at scale.
A track record of growth strategies that changed adoption or revenue outcomes, not only campaign activity.
Advanced data fluency: you design experiments and metrics frameworks, challenge weak attribution, are fluent in SQL, and have built or specified event instrumentation and data pipelines.
Understanding of how different types of customers evaluate and adopt complex products.
Strong hands-on craft: you still write copy, build journeys, and can tell when work is not good enough.
Executive communication: you can frame a complex program for leadership in a few clear points.
Proven ability to influence across Product, Engineering, GTM, and Marketing without direct authority.
Nice to Have
Prior success
marketing infrastructure, security, or other technical products to technical buyers
Demonstrated ability
to build or scale a product-led growth or lifecycle function from an early stage
Passion for
mentoring junior team members
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $195,000 - $245,000
For NYC based hires: Estimated annual salary of $180,000 - $230,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States (Remote)
Workplace: Remote
Who We Are
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Partnerships Team
The Partnerships team sources, negotiates, and manages external relationships behind DuckDuckGo's products, from AI model and cloud infrastructure providers to distribution, content, and monetization partners. Alongside that work, the team also handles a steady stream of vendor deals for the software, tooling, and service contracts that keeps the company running.
Our Need
We are seeking a well-established, independent Procurement Advisor Practice to advise the partnerships team in DuckDuckGo's vendor selection, procurement and negotiations. Our procurement efforts cover a broad set of vendors including collaboration tools, AI services, SaaS, analytics and data tools, developer tooling, and professional services. We are seeking a procurement advisory practice that will provide our team with counsel on needs scoping, vendor identification, vendor conversations, price negotiations strategies and benchmarks, and guidance on proposed terms. DuckDuckGo remains responsible for our internal processes and approvals, and for signing vendor contracts.
Advisory Practice Profile
- 10+ years advisory practice in procurement, strategic sourcing, or vendor management, with a focus on software and SaaS. Your practice has provided direction on hundreds of contracts and has deep enough experience to provide clients with guidance on where the leverage usually is.
- Your practice has a well-established approach to commercial and contractual details -- including deep experience in providing guidance on order forms, MSAs, and DPAs terms, a time-tested methodology for vendor comparison, and proven track record of working across a client organization including with legal, security, finance, product, engineering.
- Your practice has sufficient capacity to advise many small deals in parallel, each with a different internal owner.
- Your practice has deep experience in providing deal advisory across a broad set of vendors: collaboration, recruiting, analytics, developer tooling, data and research subscriptions, professional services.
- Your practice has a proven track record of building trust quickly with client teams, providing clear client communications, and working asynchronously across multiple time zones in North America and Europe.
- Your practice cares about privacy and has experience in navigating data handling and security issues with clients and vendors.
- Your practice is an established business: an operating entity or registered sole proprietorship with other current clients, its own professional liability insurance, and client references available on request.
- Your practice is located in the US.
Engagement Details
We expect the scope of work to cover an estimated 3 to 5 deals per month (estimated approximately 15-20 hours per week) compensated by a fixed rate, with pricing for additional volume set out in the statement of work, starting with an initial six-month term with the option to extend. This is a business-to-business services engagement, not employment. Your practice will deliver advisory services remotely on its own schedule with working sessions scheduled by mutual agreement. Your practice will use its own equipment, tools, and methods. DuckDuckGo will provide the deal information and access to internal deal owners needed for each engagement, and limited system access where a specific deal requires it.
As an independent consultant, your practice is responsible for its own taxes, insurance, and business expenses, and invoices DuckDuckGo monthly under the statement of work.
How to Submit a Proposal
Please send a short proposal to bdhiring@duckduckgo.com with the subject line of “Procurement Advisory Services“ covering your practice's background and structure, representative clients and references, your proposed approach and the personnel who would perform the work, and your fee proposal for the scope above.
Nondiscrimination Policy
DuckDuckGo evaluates proposals without discrimination on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our selection process is accessible. If you need reasonable accommodation for any part of the proposal process because of a medical condition or disability, please send an email to bdhiring@duckduckgo.com to let us know the nature of your request.
Please note that:
- Your practice will be subject to DuckDuckGo's standard vendor due diligence, including privacy and security review, and must confirm that any personnel assigned to the engagement have passed a background check conducted by your practice.
- By submitting a proposal, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information is cause for rejection of the proposal or immediate termination of the engagement.
DISCLOSURE STATEMENT: USE OF AI IN VENDOR SELECTION
As part of our commitment to enhancing our vendor evaluation process, we use artificial intelligence (“AI”) tools to help review and summarize proposals, flag potentially fraudulent submissions, and compare proposals against our evaluation criteria. All final selection decisions are made by DuckDuckGo personnel. Information you submit will be handled in accordance with our privacy policies. If you have questions, contact bdhiring@duckduckgo.com. Thank you for your interest in working with DuckDuckGo!
Location: Annapolis, MD
Position Objective:
The incumbent shall be responsible for providing OFF THE SHELF orthotic services including patient assessment, application of various orthotic devices, modifications of orthotic devices and patient and family education in an outpatient clinic.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Conducts initial evaluation and assures patients initial assessment is completed in a timely manner and all necessary insurance forms are filled out.
Provides appropriate bracing services by fitting patient with prescribed device which includes measuring and ordering proper device, casting and overseeing fabrication of custom device.
Documents the course of patient care, including impairments, functional limitations, type of brace prescribed and cours of action completed.
Provide patient and family education regarding care and specific concerns about their condition.
Billing and reimbursement procedures are followed to ensure reimbursement of services provided. Submit charges for bracing services provided by using proper HCFA coding.
Educational/Experience Requirements
.
High School Diploma or GED
Required
License/Certifications:
The incumbent will be given the opportunity to obtain a certification as a Certified Orthotic Fitter through the Board of Certification (BOC) or the American Board of Certification (ABC).
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$18
—
$25.57 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: United States
How We Build
Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.
Our Tech Stack
Ruby on Rails
AWS
Sidekiq
MySQL
Redis
What the Role Is
Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives.
Who You Are
Strong software engineering skills
— you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces
Experience building security into production systems
— you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation
Deep hands-on Terraform expertise
— you own IaC, not just contribute to it
Proven AWS experience
at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas
Experienced operating Kubernetes in production
— you've debugged the hard stuff, not just deployed the easy stuff
Comfortable designing and improving CI/CD systems
— CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime
Strong observability instincts
— Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy
Experienced with on-call and incident management
— you've run the post-mortems and actually changed things afterward
Comfortable supporting developers across local, staging, and production
— you're a resource, not a gatekeeper
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Infrastructure ownership
— manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure
Software and automation
— ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate
Secure infrastructure defaults
— build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift
CI/CD reliability
— keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials
Developer support
— be the person engineers turn to when environments break; unblock them fast across local, staging, and production
Monitoring & alerting standards
— define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements
Recovery readiness
— validate backups, restore procedures, and failover paths through regular recovery tests
Incident response
— lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice
Platform strategy
— shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way
Why This Role
Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area
The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows
This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on
You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$226,673 to $271,991 + target 20% annual bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
I’ve never heard of PointClickCare. What do you do?
We’re a cloud-based software provider for the senior care market in North America. But we’re also the industry leaders in terms of growth potential and our expansion into new markets of Senior Care. We all know someone who has aging parents or grandparents. Our technology is helping to improve the quality of care for the additional 58 Million Seniors that will reside in North America over the next 16 years.
So what does a Software Developer at PointClickCare do?
You don’t just get stuck in the usual Enterprise Software world here. We work with Sensors, API’s, 3rd parties, mobile apps, hybrid apps, and other cool technologies for Full Stack Developers to work on. We operate in an Agile SW Development environment, and we’re continuing to invest heavily in R&D.
What does a typical day look like for a SW Developer?
· The majority of your day would be spent working with a cross-functional team of developers, business analysts, and quality analysts to specify, design, develop, test, and implement software. They’re all great people to work with. Trust me.
· You’d also spend some time in the design and development in all tiers of web application, including front and back end design, database design, and unit testing.
· We’re huge on professional development, and so there’s always a training class, hackathon, or an internal course being offered.
· Time permitting, debate Star Wars versus Star Trek.
· Have a look at a video by our Engineering department: https://www.youtube.com/watch?v=BeeSn3lzkwc&list=PLwERWsJLXEnEz9j8IwqjUWfqCzQ1SbvGL&index=7
What does the growth potential look like?
· Many of our open jobs in Engineering are filled with internal employees. A SW Developer will typically progress to an Intermediate Software Engineer. There are also opportunities to move into other departments depending on your areas of interest.
· Even if you’re not looking to change jobs, we offer free training on new SW technologies, project management, agile training, leading others, and improving your public speaking / presentation skills to name a few.
What qualifications do you look for?
· Ideally we’re looking for someone with knowledge or experience with J2EE, MVC, JSP, SERVLETS, XML, SPRING, OOP, JavaScript/CSS/DOM, and someone with a strong grasp of W3C HTML standards. If this sounds like you, you sound like a great fit!!
· We also really like candidates that have a good understanding of Enterprise Design patterns.
· Bonus points if you have hands-on experience with relational databases or react.
· For the education requirements, we’re looking to hire someone with a Degree in Computer/Software Engineering.
#LI-AJ1
#Li-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $81,900-102,400 (not overtime eligible) + bonus + benefits.Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: San Francisco Bay Area, CA
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Reporting to the COO, the VP of Finance will serve as the senior financial executive responsible for the full spectrum of corporate finance, including FP&A, accounting, strategic planning, board reporting, and IPO-readiness. You will manage a high-performing finance team, build the systems and processes that support a scaling infrastructure as a service business, and act as a trusted advisor to leaders across the organization.
This is a high-ownership role for a builder who is equally comfortable in the boardroom and in the details. A successful hire will be able to turn complex business data into clear strategic guidance and scale a lean finance function without losing rigor by leveraging the latest technology available.
There is not currently a CFO in place, so there is also potential room for growth into that role for high performers.
WHAT YOU'LL DO
Financial Planning & Strategy
- Serve as a strategic thought partner to the COO and CEO — bringing a financial lens to company-level decisions on market positioning, competitive strategy, pricing, geographic expansion, and capital allocation
- Co-own the company’s long-range strategic plan alongside executive leadership, shaping not just the financial expression of strategy but the strategy itself
- Identify the financial and operational levers that drive sustainable growth, and advocate for resource allocation decisions that reflect Teleport’s most important strategic bets
- Own the annual planning and quarterly forecasting cycles, delivering accurate, driver-based financial models across revenue, cost, and headcount
- Lead scenario analysis and sensitivity modeling to pressure-test strategic options and support key investment decisions
- Translate financial data into clear, actionable insights for the COO, CEO, and Board of Directors by connecting day-to-day performance to long-term strategic goals
Accounting & Controls
- Oversee all accounting operations including monthly close, revenue recognition (ASC 606), and financial statement preparation
- Maintain and strengthen internal controls, ensuring compliance with US GAAP and audit readiness
- Manage relationships with external auditors and tax advisors
Board & Investor Reporting
- Prepare board-level financial packages, investor updates, and management reporting with clarity and precision
- Support fundraising, debt financing, and M&A diligence processes as needed
- Develop the financial narrative for investors and analysts, underpinned by robust SaaS metrics
Business Partnering
- Partner closely with Sales, Product, Engineering, and People leaders to drive financial accountability across the business
- Own financial metrics and provide regular performance analyses
- Support revenue operations, pricing strategy, and go-to-market financial planning
Team & Systems Leadership
- Lead, mentor, and scale a high-performing finance team including FP&A, accounting, and revenue operations
- Drive the selection, implementation, and optimization of financial systems and tools (ERP, FP&A platforms, billing infrastructure)
- Build scalable, automated financial processes that support rapid growth and eventual public-company readiness
- Champion and model the use of AI and modern technology tools — actively embedding automation, AI-assisted analysis, and intelligent workflows into finance operations to move faster, reduce manual work, and raise the quality of output
- Set the standard for technology fluency on the finance team: encourage experimentation with tools like Claude and other AI systems for modeling, reporting, and documentation, and create space for the team to share what works
WORKING AT TELEPORT IN THE AGE OF MODERN TECHNOLOGY
At Teleport, using the best available tools and systems isn’t a nice-to-have — it’s part of how we work. We expect every Teleporter to actively adopt modern technology to do their job better: move faster, think harder, and produce work they’re proud of. That means embracing automation, better documentation systems, analytics, and tools like Claude regularly, bringing technology into your problem-solving, and sharing what works with your team.
WHAT WE'RE LOOKING FOR
- 18+ years of progressive financial leadership experience, with significant time as VP of Finance, CFO, or equivalent senior finance executive
- Proven record of success at a high-growth B2B Cybersecurity, SaaS or infrastructure technology company in Series D/E/F stages with over $200mln in ARR
- Strong command of GAAP accounting, SaaS financial metrics, financial controls, and audit processes
- Demonstrated experience supporting a company through key inflection points — Series C+, late-stage private, or IPO preparation
- Outstanding communication skills — able to present complex financial matters to executive teams, boards, and investors with confidence and clarity
- Proven ability to build and lead high-performing, geographically distributed finance teams
- Hands-on experience evaluating, selecting, and scaling financial systems (NetSuite, Workday, Adaptive Insights, or comparable platforms)
- Collaborative, data-driven decision-maker who thrives in a fast-moving, distributed environment
- Ability to be in-person in our HQ in Oakland, CA, a few times a week for in-person collaboration with the executive team.
NICE TO HAVE
- CPA, CFA, or MBA from a leading program
- Experience taking a company through late stage private funding stages and IPO
- Open-source or developer-tools experience.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s Core Infrastructure Engineering team builds and operates the shared data systems behind critical production services. Our estate spans on-premises and cloud infrastructure, with MariaDB at its centre and Kafka, Redis and Elasticsearch across the wider platform.
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the team to deliver measurable improvements. This is an individual contributor role with influence across teams and several quarters of work.
THE OPPORTUNITY
- Review the estate against business needs and production evidence. Judge reliability, scale, cost and operational complexity, identifying what should be preserved and where investment or simplification would make a difference.
- Define the target architecture and measurable goals. Agree a prioritised roadmap with engineering leads and dependent teams, explaining the trade-offs and sequencing work around delivery risks.
- Execute that roadmap with the team through design, implementation and adoption. Stay personally involved in difficult migrations and scaling decisions, with representative benchmarks, data-integrity checks and credible cutover and rollback plans. Adapt the plan as evidence changes and verify the results in production before calling the work complete.
- Investigate difficult MariaDB failures and performance limits through the engine, storage and application behaviour. Improve fleet reliability through useful observability, safer changes and tested backup, restore and disaster recovery procedures. Set recovery objectives with service owners and prove them through exercises.
- Build and maintain production software for database provisioning, upgrades and routine maintenance. Make self-service workflows safe and auditable, incorporating access controls and change evidence with Security and Compliance.
- Work with application teams on schemas, transaction boundaries, queries and data-store choices. Make the operational consequences clear and resolve dependencies that span teams.
- Mentor engineers across the team through design reviews, pairing and incident analysis. Help them deepen their database expertise and take ownership of technical decisions.
- Participate in on-call and incident response, leaving clear operational ownership and following through on lessons from production.
WHAT YOU BRING
- 8+ years operating and evolving production database estates at scale. You have assessed inherited systems, set technical direction and delivered improvements with engineering teams, and can explain how those decisions held up over time.
- Strong understanding of high availability, replication and distributed database failure modes. You can explain consistency and availability trade-offs and reason about transaction boundaries and reliable event delivery, including transactional outbox patterns.
- Deep, recent hands-on MariaDB expertise, including InnoDB, MVCC and transaction isolation, locking, query optimisation, binary logs and MariaDB GTID replication. You can explain the mechanisms and diagnostic evidence behind your decisions.
- Personal ownership of MariaDB incident diagnosis, performance tuning and tested restore or point-in-time recovery. You can explain what you did, how you established data integrity and what remained uncertain.
- Strong software engineering skills in Python, Go, Rust or a comparable language. You have personally built and maintained production software or automation for database workflows such as provisioning, failover, online schema changes and self-service operations, using version control, code review and delivery pipelines, with tested failure handling.
- Strong low-level Linux, Kernel, storage and networking fundamentals, with the ability to investigate problems beyond the database process.
- Clear written technical judgment and demonstrated delivery across teams without reporting-line authority. You help stakeholders make sound database design and lifecycle decisions, and develop experienced engineers through shared delivery.
NICE TO HAVES
- Experience operating databases in containerised, hybrid on-premises/cloud or multi-region environments. Familiarity with Kubernetes, infrastructure as code or GitOps, including their operational trade-offs.
- Experience with database proxies or load-balancing layers (MaxScale, HAProxy, ProxySQL, or similar).
- Experience with PostgreSQL, Vitess, TiDB, ScyllaDB, ClickHouse or internal database platforms; operational knowledge of Kafka, Redis/Valkey or Elasticsearch/OpenSearch.
- Experience in regulated environments or contributions to database engines, operators and other infrastructure software.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is building a Training practice to accelerate customer onboarding and adoption, and help them realize measurable value from Docker’s AI Governance products. As Senior Manager, Training you will own learning journey design, operations and outcomes.
This is a founding role. You will start as an individual contributor, personally building the first learning paths and standing up the platform, and you will grow into leading a team as the Training function scales.
This is a high-visibility role within our Professional Services organization and works directly with leadership in Professional Services, Technical Account Management and Onboarding Specialists. You’ll define how new customers learn to implement Docker in their first weeks and months, developing user and administrator self-led journeys and instructor-led workshops. You’ll prove Training impact with data tied to onboarding, implementation and adoption milestones, and the value customers realize.
You will build on a modern learning stack anchored on Skilljar and Instruqt. You will make AI a core part of how customers are implemented, using agents to produce content, coach learners, and run learning operations.
RESPONSIBILITIES
- Own the training journey for customer implementation training, focused on admins, IT, security, DevOps teams and non-developer teams adopting Docker Sandboxes and AI governance products.
- Own the learning technology stack built on Skilljar and Instruqt, including catalog and learning-path structure and authoring workflows
- Build hands-on: author the first implementation paths, labs, and assessments, and configure and administer Skilljar and Instruqt.
- Design the training practice to be AI-native using built in features from Skiljar and Instruqt and support from Professional Services engineers: agents draft courses, lab guides, and assessments from product docs, release notes, and engineering changes, and flag stale content, with an SME review gate for technical accuracy before anything is published.
- Establish repeatable curriculum standards: implementation path templates, hands-on lab patterns, assessment and badging criteria, content review and refresh cycles and web-based customer journeys.
- Partner with technical subject-matter experts within Professional Services to build content, and support them on authoring in Instruqt.
- Use AI agents, vendors, contractors, and SMEs as leverage to scale output ahead of headcount.
- Define team model: roles, sequencing, and the business case for first hires.
- Ensure learner data practices meet Docker’s privacy, security, and vendor review standards, including PII minimization and DPA requirements for training platforms and any AI models that process learner data.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 10+ years in technical training, customer education, or enablement leadership at a SaaS/infrastructure company, including 5+ years leading programs or teams, with a record of building a function from the ground up.
- Comfortable as a hands-on builder and sole practitioner, with the ability to hire and lead a team as the function grows.
- Demonstrated ability to influence senior stakeholders and technical contributors and drive alignment without formal authority.
- Hands-on experience with an enterprise LMS (Skilljar preferred) and learner journey design.
- Experience building and running customer implementation, onboarding, or education programs, including instructional design, hands-on labs, and certification or badging.
- Experience with AI/ML and agentic AI concepts, and the ability to build training for AI workloads in enterprise environments.
- Proven record of measuring training impact, using implementation completion, adoption, and business metrics, including retention, expansion, and revenue contribution, to show ROI to executives.
PREFERRED
- Hands-on experience applying AI and LLM tools to content production, learner support, or learning operations, with clear human review and quality controls.
- Experience building agent-based or MCP-integrated learning and documentation experiences, including AI lab coaching and automated assessment.
- Experience managing vendors and platform engagements, including professional services partners and internal engineering dependencies.
BONUS
- Strong technical credibility in containerization, container and software supply chain security, and enterprise IT and identity environments, with the ability to evaluate content quality alongside engineers.
- Experience linking customer education to implementation completion, retention, and time-to-value metrics in a customer success or CRM platform.
- Experience unifying documentation and learning platforms into a single SSO-authenticated learner experience.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker’s mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, customers, and the current customer implementation journey, including provisioning, implementation engagements, and handoffs.
- Build strong partnerships with Professional Services leaders, along with Skilljar, Instruqt, and vendor professional services contacts.
- Plug into the team’s rhythm of business (standups, reviews, shadow customer implementation engagements).
FIRST 90 DAYS
You will be supported in the first 90 days by Professional Services SMEs, vendor professional services teams, and contractors.
- Define the customer implementation training strategy, charter, and operating model, including audiences, intake and prioritization, and success metrics.
- Launch a baseline analytics view of implementation milestone completion, badging, and adoption for executive reporting.
- Ship the first priority implementation paths with hands-on labs, and establish a badging framework.
- Pilot an AI-assisted content workflow with an SME review gate, and define the AI governance model for learner data and generated content.
ONE-YEAR OUTLOOK
- A proven, data-backed Training practice with first hire(s) in place or approved and a defined team roadmap.
- AI agents handle the majority of content drafting, refresh detection, and reporting, so a lean practice can scale ahead of headcount, with an AI lab coach and personalized implementation paths live for customers.
- Measurable improvement in implementation completion, on-time provisioning, and time-to-value, with training demonstrably linked to adoption, retention, expansion, and revenue contribution.
- New product capabilities launch with implementation training and labs ready on day one, and continuous improvement is institutionalized through learner analytics and customer feedback.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$179,149 - CA$255,927 base
United States: $131,495 - $187,850 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote / San Francisco / New York / Salt Lake City
The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, IMC, Tower Research, Jump Trading, HRT, Jane Street, and SIG.
Events are where many of our customers, partners, and future hires meet Databento in person. They’ve grown from a part-time effort across the team into something that deserves a dedicated owner.
We’re hiring an Events Specialist to build and scale our events program and bring our brand to life. You’ll be the person who gives structure to how we run events and makes each one, from a quant meetup to a team off-site, worth showing up for.
You’ll take every event from initial concept through execution, managing budgets, vendors, logistics, and cross-functional coordination. Beyond execution, you’ll help shape our overall events strategy by identifying the right opportunities, evaluating their impact, and guiding where we invest our time.
Responsibilities
You’ll lead a growing portfolio of events across five programs:
Hosted events
: Plan and run a regular series of meetups in key financial hubs to build our brand and connect us with customers, prospects, and the quant community.
Conferences and booths
: Own our presence at industry conferences, from sponsorships and booth design to swag, shipping, staffing, and lead capture.
Client dinners
: Organize dinners and small gatherings with clients and prospects, partnering with Sales, Growth, and Marketing to deepen relationships and support business development.
Campus strategy
: Build and manage our campus presence, including career fairs, recruiting events, sponsorships, and student programs, to strengthen our employer brand and university relationships.
Team off-sites
: Plan and coordinate off-sites for our fully distributed team, managing venues, travel, accommodations, and event logistics.
Across all of these, you’ll:
Set up and manage a centralized annual events calendar and budget, while identifying new opportunities.
Evaluate conferences, sponsorships, and hosted events against business objectives, expected impact, and return on investment, recommending which to add, prioritize, or cut.
Partner with Sales, Growth, Marketing, and People to ensure events support broader company objectives.
Coordinate with Marketing on invitations, promotion, and branded materials.
Source and negotiate with venues, caterers, hotels, printers, and AV vendors.
Manage travel and logistics for attendees and staff.
Build repeatable processes for event planning, execution, and post-event evaluation.
Track event performance, including attendance, leads, engagement, hires, and cost per attendee, to inform future investment.
Requirements
3+ years of experience planning and running events, ideally across conferences, hosted events, and corporate or client events.
Demonstrated ability to take projects from concept through execution and build processes with minimal oversight.
Track record of juggling several events and competing deadlines without losing sight of the details.
Experience managing budgets, evaluating costs, and negotiating with vendors.
Strong project management skills and ability to coordinate across teams and stakeholders.
Data-driven approach to evaluating event performance, allocating budgets, and identifying improvements.
Clear written and interpersonal communication, plus a good eye for how an event looks and feels.
Comfort navigating ambiguity on a small, fully remote team.
Willingness to travel regularly, including internationally, with some evening events and occasional weekend travel.
Nice-to-haves
Experience with B2B, fintech, or trading industry events.
University relations or campus recruiting experience.
Experience building an events program or function from the ground up.
Familiarity with tools like Luma, HubSpot, Linear, and Figma.
We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency.
The base salary range for this role is $70,000–$120,000, benchmarked to Tier 1 locations in each country. Total compensation may also include bonuses, commissions, and equity, depending on the role.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!
Location: Los Angeles, USA
As a Game Producer Intern, you’ll lead passionate cross-functional teams in crafting creative content and incredible experiences for players around the world. By encouraging teams to collaborate, you’ll drive development, smashing through obstacles and driving products into players’ hands. You’ll exceed expectations by helping concept, deliver, improve, and influence creative projects at every stage of production.
As a Game Producer Intern on Teamfight Tactics, you will report to a Game Producer and will support production on one or more projects during your time with us. Projects could span areas from game content production, to feature creation, to events, or even internal developer-facing projects.
You will get hands-on experience with and exposure to a broad swath of game production, from assisting with ceremonies like production discipline meetings and sprint ceremonies, to evaluating product results, leading team activities like brainstorming, communicating with stakeholders, and anything else required to ship world class features, content, and experiences to players.
Responsibilities:
Facilitate team activities, including standups, reviews, and/or retrospectives.
Collaborate with other producers and leads to:
Develop roadmaps and future plans for our products.
Support teams by applying best practices from Scrum, Kanban, Waterfall or other
Shadow other game production activities, including Events delivery, Content Production, Feature Development etc.
Work with Art, Design, Engineering & QA to ensure team members from those disciplines are set up for success on your project
Required Qualifications:
Currently enrolled in a MBA or graduate degree program (Master’s, Ph.D)
Graduating during the 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Passion about game development and project leadership
Excellent problem-solving, organizational, and analytical skills.
Outstanding communication and presentation skills.
Desired Qualifications:
Understanding or practical experience of application of Agile and Lean development process and practices
Degree in Computer Science, Game Development, or a related field with equivalent experience
Extensive knowledge of Teamfight Tactics or similar game genres
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications Close Monday, January 4th, 2027
at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $54.62 hourly
seniorShanghai, China
ГибридseniorLondon; UK Remote
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УдалённоUnited States (Remote); Your practice has a proven track record of building trust quickly with client teams, providing clear client communications, and working asynchronously across multiple time zones in North America and Europe
География найма не уточнена
United States
ГибридMississauga, Ontario
ГибридSan Francisco Bay Area, CA
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorCanada; United States
УдалённоOur recruiting data suggests that underrepresented applicants often downplay their skills