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Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Your responsibilities will include: Develop and maintain Python-based API integrations between our HR information system (HRIS) and business systems, including finance, travel, expense management, and recruiting platforms. Build and maintain cloud-native services, web applications, and containerized workloads on Microsoft Azure. Implement automation for system workflows, onboarding/offboarding, access-related processes, and data synchronization. Create and maintain deployment pipelines and Infrastructure-as-Code with Terraform. Own integrations through implementation, testing, deployment, and production support; respond to alerts and troubleshoot issues across APIs, Azure services, and data sources within agreed SLAs. Implement safeguards for sensitive employee data, including validation, audit trails, and controls around mass changes. Work with business stakeholders to clarify requirements and maintain technical documentation as part of each change. We expect you to have: 3+ years of integration or backend development experience, including hands-on experience deploying and supporting production workloads in Microsoft Azure. Practical experience with Azure compute and integration services. Our stack includes Azure Functions, App Service, Container Apps, Container Instances, Service Bus, and API Management. Practical Python development skills, including maintaining and debugging existing services and automations. Experience integrating REST APIs, webhooks, and Microsoft Graph API, with an understanding of pagination, rate limits, retries, and idempotency. Experience working with CI/CD pipelines and Terraform for Azure deployments. Good understanding of OAuth 2.0, Microsoft Entra ID, and managed identities for secure authentication and service-to-service access. Experience designing and working with relational databases (PostgreSQL, MSSQL, etc.). Experience with automated testing and diagnosing production issues through logs, monitoring, and alerts. It will be an added bonus if you have: Experience integrating HRIS or other business systems, such as ERP, expense management, or recruiting platforms. Azure certifications (AZ-204, AZ-900, AZ-104). Hands-on experience with Application Insights and Log Analytics. Experience using AI-assisted development tools, with the ability to critically evaluate their output. #LI-RK1 Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Minsk Workplace: hybrid NRS builds technology and services used by thousands of independent retailers across the US. We're looking for a Junior Graphic Designer to join our Product Design team and help shape the visual layer of our digital products. You'll work closely with UI/UX designers to create illustrations, icons, graphics, motion assets, and other visual elements that make our products clearer, more engaging, and more consistent. What the job involves: Create visual assets used directly inside our digital products, including illustrations, icons, badges, banners, empty states, onboarding visuals, promotional modules, and supporting graphics. Work closely with UI/UX designers to make sure visual assets fit naturally into product flows and interfaces. Adapt and expand existing visual styles across different product surfaces and use cases. Create consistent iconography and illustration sets that can scale across NRS products. Support product features with clear and engaging visual communication. Prepare assets for different screen sizes, resolutions, themes, and platforms. Create simple motion graphics and micro-animations where they improve the product experience. Maintain organized source files, reusable assets, components, and visual libraries. Participate in design reviews, receive feedback, and iterate quickly. Collaborate with product designers and developers to make sure assets are implemented correctly. Contribute to the evolution of the visual language across NRS products. Requirements: 1+ years of professional experience in graphic design, visual design, digital design, or a related field. Strong internship, freelance, or personal product work is also considered. Portfolio demonstrating strong visual design fundamentals and digital work. Good working knowledge of Adobe Illustrator, Photoshop and After Effects . Working knowledge of Figma . Strong understanding of composition, color, typography, visual hierarchy, and shape. Ability to create clean vector graphics, icons, and illustrations. Ability to work within an existing visual style and maintain consistency across a set of assets. Understanding of common digital asset formats such as SVG, PNG, WebP, and vector exports. Basic understanding of designing assets for different screen sizes and pixel densities. Ability to prepare clean, organized, production-ready files for developers. Attention to detail and willingness to review and refine your own work. Great English communication (C1) and collaboration skills, with the ability to work effectively with cross-functional teams Experience using AI-assisted image or asset-generation tools as part of a design workflow is a plus. We offer: Hybrid work opportunity. Modern office with free parking in the very center of Minsk. An exciting and challenging job with talented people around. Competitive salary and growth opportunities. Really good hardware. 26 vacation days & 5 fully covered sick days without sick leave required per year. Compensation for professional training, seminars, and conferences. Sports activities reimbursement and loyalty program. Medical insurance. Referral program - get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.

Location: Medellin, Colombia On behalf of FinTech Client #1 , SD Solutions is looking for a talented Associate Customer Onboarding Manager to step onto a fintech unicorn rocketship! SD Solutions is a staffing partner operating globally. Contact us to get more details about the benefits we offer. As an Associate Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti’s rapidly growing SaaS-based Accounts Payable automation solution and global payments solution. The ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of Tipalti’s SaaS products. Responsibilities: Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. Deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti. Guide customers through the technical integration process, providing expert problem-solving assistance. Oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. Requirements: Bachelor's degree in a relevant field or equivalent practical experience. 2+ years of implementation, project management, consulting, or customer success experience with SaaS applications. Excellent project management, communication, and problem-solving skills. Ability to work in a fast-paced, deadline-driven start-up environment. Passionate about customer service and proactively identifying solutions. Preferred: Hands-on experience implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc. Accounts Payable and Procurement knowledge. Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.) About the company: A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Задачи: — вести до четырёх B2B-проектов заказной разработки одновременно с общей кросс-функциональной командой; — проводить discovery, клиентские воркшопы и presales-встречи на немецком; — вместе с CEO, архитектором и разработчиками прорабатывать решение, scope, сроки и оценки; — готовить, презентовать и защищать коммерческие предложения и технические решения; — управлять delivery: требованиями, планом, сроками, бюджетом, рисками, изменениями и ожиданиями клиента; — сопровождать web/mobile-проекты от presales до релиза и production support; — разбираться в технических операционных вопросах, включая выпуск приложений в App Store и Google Play; — находить возможности для развития проектов и upsell. Требования: — русский — свободный, для ежедневной коммуникации с командой; — немецкий — уверенный B2+/C1 для полностью самостоятельной клиентской коммуникации и presales; — английский — рабочий; — от 3 лет hands-on PM-опыта именно в custom software development / IT-аутсорсинге / digital production; — подтверждённый опыт работы с внешними B2B-клиентами, желательно DACH; — опыт discovery, presales, оценки и защиты решений; — понимание SDLC, web/mobile-разработки и процессов релиза; — готовность работать руками, а не только управлять PMO или большой группой менеджеров; — готовность к командировкам по Европе примерно раз в месяц, обычно до 5 дней. Расходы оплачивает компания. Условия: — полностью удалённая работа; — €48 000–72 000 gross в год; — бонусы за upsell и сильные результаты проектов; — оформление по service contract, юридическая схема уточняется индивидуально по стране; — релокация не предусмотрена.

Location: Metro Manila; Bangkok; Kazakhstan Workplace: Hybrid 📍 Manila, Philippines | Relocation required Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll lead the Finance side of the core banking system project — turning accounting needs, regulatory obligations, and product-administration realities into system requirements, and delivering against them. What you'll do: - Lead the core banking system project from the Finance side: own the plan end to end — scope, milestones, dependencies, and risk tracking — and act as Finance's subject-matter voice across vendor selection, design, and rollout. - Run UAT, data-migration validation, and cutover planning from the Finance side, coordinating closely with IT/Engineering and vendors. - Connect the dots across Finance, IT/Engineering, and Compliance — surfacing regulatory gaps tied to system limitations and helping close them, and keeping Finance leadership informed on progress, risk, and dependencies. What you'll own: - Turn accounting needs, regulatory obligations (such as BSP/MORB), and product-administration realities into concrete system requirements, and manage delivery against them. - Build and drive the accounting-backlog remediation plan with real milestones, pulling in Finance colleagues and outside help where it makes sense. - Get month-end and period-end close and reporting, based on the core banking system, integrated directly with the GL — and keep it that way. - Take the Odoo accounting-automation work into properly owned, documented, controlled, and audit-ready process. - Identify and prioritise efficiency gains — automating manual entries, reconciliations, and reporting, using AI where it applies — to cut team effort and errors. - Contribute to IPO-readiness work wherever it touches financial systems and controls. What makes you a strong fit: - 10+ years of experience with a strong track record in finance/accounting project management. - A solid grip on accounting fundamentals and the close process. - Proven automation experience — you've led or driven process-automation initiatives, not just used automated tools — including practical Odoo (or a comparable ERP) experience for accounting automation. - Strong IT literacy: comfortable with system architecture, data flows, and technical requirements — enough to bridge Finance and IT/Engineering without a translator. - Strong project-management discipline: scoping, milestone tracking, risk management, and stakeholder communication across Finance, IT/Engineering, and Compliance. - Ability to turn messy, ambiguous problems into a plan with real milestones. What we offer: OWNERSHIP AND FLEXIBILITY - Stock option plan — four-year vesting with a 25% cliff after the first year - Hybrid-first work environment - Company-provided tools and equipment - Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene HEALTH AND TIME OFF - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila RELOCATION AND FAMILY SUPPORT - Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics - Reimbursement of eligible pet relocation expenses - USD 2,500 per year for flights home - Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18 GROWTH AND TEAM EXPERIENCE - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. WHAT ARE WE LOOKING FOR: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment. - Great communication skills and ability to interact effectively with a wide range of stakeholders - Experience working in agile environments and delivering high-quality code within tight deadlines - Excellent problem-solving skills and the ability to work independently as well as part of a team - Payments or financial knowledge is a plus, but not a necessity   How you’ll make an impact - Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community. - Define and design loosely coupled, scalable systems in a wider microservices using industry best practices. - Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout. - Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems. - Build, own and operate your systems to the highest levels of resilience and service. - Mentor junior team members and assist in their technical development Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Otter.ai is an AI service for transcribing and analyzing meetings.

Location: Bogota, Colombia; Lima, Peru; Costa Rica Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Project Manager to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. This role will include managing projects which usually (but not limited to) involve the development and implementation of business processes and information systems on clients modules. The chosen candidate will be required to meet identified client business needs and manage, lead and direct projects to achieve the goals, purpose and output within agreed timescales and standards. The Project Manager is required to provide business expertise and advice to team members toward achieving the project goals in order to ensure that client expectations are met in an efficient and effective manner. -Bachelor degree or equivalent professional qualifications; - min. 3 – 5 years of experience as project manager; -Customer focus and willingness to exceed expectations; -Conversant with project management methodologies and techniques (e.g. PRINCE 2, AGILE and PMI); -Certified project manager, with comprehensive knowledge of software development; -Experience in the payment industry is preferred; -Possess good communication skills in both written and spoken English and Spanish; -Proactive, bias for action and identifying opportunities; -Strong leadership skills and team management skills; -Able to perform well under pressure; -Willing to travel to clients.

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Milan, Italy Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today. Dentons Italy is currently looking to grow its Project, Energy and Infrastructure business unit with the appointment of an Associate based in our Milan office. The successful candidate will work on a wide range of high-profile domestic and cross-border transactions in the energy and infrastructure sectors, with a 360 degree approach spanning from project financing, M&A, project development, project contracts to legal due diligence exercise on the full set of energy and infrastructure assets in Italy and abroad. Our Project, Energy and Infrastructure Team consists of highly industry specialized lawyers, recognized among the best for their areas of expertise. The Project, Energy & Infrastructure business unit is part of the Banking & Finance department and becoming a member of such a team will mean being part of a rapidly growing and dynamic group, as well as receiving specific training and being involved in the most innovative legal issues and market prominent transactions. Our clients are medium and large Italian and international companies belonging to different business areas, lenders, funds, investors, IPP and contractors. Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals. Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals. Our DNA is made up of talent, innovation and passion. Requirements Italian Law Degree with a minimum score of 105/110. Current license to practice law in Italy. Newly qualified to 3 years PQE in the Project, Energy & Infrastructure field, gained in a comparable law firm. High level of English (Certificate C1). Other foreign languages are a plus. Vocation and motivation for exercising the legal profession. Excellent negotiation and communications skills. Global mindset and enthusiasm. You are able to adapt to an international environment and eager to grow both professionally and personally with us. Benefits Enrollment in the firm's training plan. Competitive rewarding package. A clearly structured career path. You will have access to Daisy, Dentons' proprietary AI tool. You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment. Welfare program. Personal Budget for Training. Agile Working (as per internal policy). Opportunity to perform pro bono legal assistance. Involvement in corporate events (e.g. annual Fee Earners Retreat). About us Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com Diversity & Inclusion Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.

Location: Limassol, Cyprus FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Reconciliation Officer in Cyprus office - a certified Great Place to Work®. This is an excellent opportunity to build a career in the fast-growing fintech industry within a global, multi-regulated company, while gaining hands-on experience in financial operations, payments, and process improvement in a certified Great Place to Work® environment. Responsibilities: Facilitate the timely and precise reconciliation and management of client cash and ledgers Promote ongoing enhancements in reporting procedures, process improvements, and system automation Ensure adherence to reporting compliance for various regulatory requirements, while maintaining control and oversight of daily operations Conduct daily reconciliations of deposits and withdrawals from a variety of Payment Service Providers (PSPs) Coordinate with merchants and clients to verify that all deposit and payment transactions align accurately with journals and daily merchant statements Maintain the accuracy of the merchant balance as reported in the merchant portal and statements Candidate profile: Good understanding of daily deposit and withdrawal processes across different payment methods Candidates with a background in finance or accounting are welcomed, especially those who are interested in developing their career in reconciliation Ideally, 1-2 years of experience in reconciliation, finance, accounting, or a similar field Understanding of client cash movement Proficient in MS Office (especially Excel) An analytical mind with problem-solving aptitude Keen eye for detail Fluent English verbal and written (other languages are an advantage) Our offer: A certified Great Place to Work®  reflecting our commitment to a positive culture, employee well-being, and support Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches Free access to multiple sports and wellness facilities across the country Free company-provided parking Medical insurance and pension fund after probation period A gift and a day off on your Birthday Visa and work permit support if required Journey to FP Markets: Interview with People Function member (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Chile FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in Chile. We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Chile. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Chile Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Spanish and fluent in English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Corporate equipment Fully remote work Journey to FP Markets: Interview with HR Interview with the Hiring Manager Presentation of Business Plan to the Head of Business Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Malaysia; Philippines; Indonesia; Singapore Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures. Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility. Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences. We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors. The Role We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering. Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions. You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan. Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution. This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work. Your Responsibilities Product Marketing & Go-to-Market Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect. Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets. Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution. Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated. Commercial Content & Sales Enablement Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content. Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them. Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations. Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses. Website, SEO & AI Search Visibility Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented. Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent. Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations. Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes. Brand Communications, Thought Leadership & PR Maintain a consistent voice and narrative across Intellect’s public and client-facing communications. Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy. Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people. Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication. Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed. Customer Marketing & Lifecycle Communications Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys. Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success. Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion. Equip client success with reusable templates and materials for account-specific deployment. Planning & Effectiveness Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications. Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes. Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality. Requirements Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work. An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution. Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value. An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input. Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities. Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows. Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter. Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement. Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth. Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote) We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome. Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Canada; Brazil; Ireland; Cyprus; Portugal; Poland; United Kingdom Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   THE OPPORTUNITY We are seeking a highly skilled Sr. Manager, Model Risk Management to join our team, focusing on Transaction Monitoring and Customer Risk Assessments models for Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) purposes. The successful candidate will be responsible for ensuring that our Transaction Monitoring, Customer Risk Assessment and Screening models are robust, effective, and compliant with regulatory requirements. - Model Validation: perform independent validation of Transaction Monitoring / Customer Risk Assessment / Screening models, AI models (built in Claude or ChatGPT), including but not limited to: - Reviewing model pre & post development documentation, data quality, accuracy, access and testing methodologies. - Assessing model performance, accuracy, and stability. - Evaluating model risk and identifying potential biases. - Reviewing AI Models for AML/CFT Program - AML/CFT Regulatory Compliance: ensure that Transaction Monitoring and Customer Risk Assessment models comply with relevant AML/CFT regulations, including but not limited to: - EU AML/CFT Directives. - US BSA/AML regulations. - FATF recommendations. - Risk Assessment: conduct risk assessments to identify potential AML/CFT risks associated with Transaction Monitoring and Customer Risk Assessment models, including but not limited to: - Identifying higher-risk customer segments, products, and geographies. - Assessing the effectiveness of controls and mitigants. - Model Monitoring and Maintenance: develop and implement procedures for ongoing model monitoring and maintenance, including but not limited to: - Annual reporting & certification - Tracking model performance and identifying degradation. - Conducting regular model reviews and updates. - Collaboration and Communication: collaborate with various stakeholders, including but not limited to: - Model Engineering and owners. - AML/CFT subject matter experts. - Business units and risk management teams. - Documentation and Reporting: prepare and maintain high-quality documentation, including but not limited to: - Model validation reports. - Risk assessments. - Regulatory compliance reports. - Methodology Development: contribute to the development and maintenance of model validation methodologies, including but not limited to: - Developing and refining model validation frameworks. - Identifying best practices and industry standards.   WHAT YOU BRING - Bachelor's degree in a quantitative field (e.g., mathematics, statistics, computer science, engineering). - 5+ years of experience in model validation, risk management, or a related field, preferably in AML/CFT. - Understanding of international Model Risk Management rules and regulations, such as OCC SR 11-7. - Strong understanding of machine learning and statistical modeling techniques. - Deep understanding of fiat and crypto payment flows - Proficiency in programming languages (e.g., Python, R, SQL). - Experience with data visualization tools (e.g., Tableau, Power BI). - Strong understanding of financial markets, products, and services. - Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. NICE TO HAVES - Professional certifications (e.g., FRM, CDA, CAP). - Experience with AML/CFT transaction monitoring and Customer Risk Assessment systems - Knowledge of cloud-based technologies. - Experience with agile development methodologies.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice