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Location: US: San Mateo (1875 South Grant Street); CAN: Toronto (111 Richmond Street West); CAN: Vancouver (333 Seymour St); US: Washington Remote Worker Workplace: Hybrid Team: Accounting Core Location / work arrangement: San Francisco, San Mateo and Seattle (Hybrid) Employment type: Full Time About the Role Xero’s ledger is the source of truth for millions of businesses, and every product we ship is built on top of it. We are rebuilding this integrity layer for the next 20 years, and we are standing up the Vancouver engineering hub around it from day one. As Lead Engineer, you will make the architectural decisions that set the course for the platform and the team, and you will see those decisions reach every customer who depends on Xero to get their numbers right. THE TECHNICAL CHALLENGES - Correctness at scale. Accounting data has to be consistent, auditable, and immutable. There is no “close enough,” and every change to the ledger has to preserve that guarantee across regions and regulations. - Evolving a mature system. We are adding real-time expectations to a platform that millions of businesses depend on daily. That means strengthening service boundaries and clarifying data contracts without compromising reliability. - Durable, high-throughput services. We use durable execution (for example, Temporal) to keep long-running financial workflows accurate and recoverable under load. - AI-ready data. We are structuring accounting data so it can power AI-native experiences while maintaining trust in the numbers. IMPACT - First six months: You understand the ledger and its consumers, align the team on service boundaries and data contracts, and ship a first modernization increment with no loss of data integrity. - First twelve months: - You have set the architecture for the core accounting capabilities (general ledger, journals, chart of accounts, multi-currency). - The Vancouver engineering team has clear ownership and quality standards, thanks in part to your leadership and role modeling. - Your work reaches customers through every product built on the ledger, and the decisions made now will shape Xero for years. OWNERSHIP You will own the technical direction for your area of the accounting platform, from design through production and on-call. You will make architectural decisions on service boundaries, data contracts, and technology choices without needing sign-off, and you will be accountable for reliability and data integrity end to end. You will also help set hiring, quality, and ownership practices for an early and growing team, which will compound over time. WHO YOU’LL WORK WITH Bernardo Farah is the Director of Engineering for Accounting Core. He has over 10 years of SaaS software experience, including six years building platforms and growing teams at Samsara. WHAT YOU BRING MUST-HAVE: - You set the standard for your team in AI-assisted development, operational excellence, and flexible architecture. - A track record delivering highly available, distributed backend systems and designing high-throughput services under production constraints. - Depth in system architecture, API design, and both SQL and NoSQL databases - Proficiency in a modern backend stack such as C#, Java, Go, or C++, plus cloud-native platforms like AWS. - You demonstrate strong ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results. NICE TO HAVE: - Experience with financial, ledger, or accounting systems, or other domains where data integrity is critical - Experience with durable execution or workflow engines such as Temporal - Experience modernizing a mature system without disrupting customers HOW WE WORK Process is a tool for impact and we adjust accordingly. We use an agile approach to ship outcomes, not to follow ceremony. Code and design reviews are where we trade ideas and hold the quality bar, and we are figuring out how to use LLMs to reduce how much code humans have to write and review by hand. Our on-call rotation draws on a healthy pool of engineers and turns incidents into learning through postmortems. Decisions are made at every level, and we make sure everyone has the strategic context to raise proposals and drive innovation. Our Hiring Process - Stage 1: Real World coding assessment, 45 Mins - Stage 2: Systems Design assessment, 45 Mins - Stage 3: Technical Deep dive, 60 Mins - Stage 4: Values/ Future Proof, 60 Mins - Stage 5: Leadership interview, 60 mins Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies. Compensation Philosophy At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The base salary range for this role in $206,000 to $260,000 USD Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include: - Variable Pay: Eligibility commissions or equity based on role and performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. - Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
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Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are now one company. Together we build the data movement and transformation tools that data teams around the world rely on. Our Analytics team runs on those same tools every day, so you'll work on a modern data stack and help set best practices for the industry. As a Senior Product Analyst, you'll help product leaders understand how customers adopt, use, and stay with our core Fivetran data movement and dbt platform products as well as new product releases spanning AI, BI, and compute. You'll be a "full-stack" analyst. You'll build the data models, define the metrics, create the dashboards, run the analysis, and turn it all into recommendations that shape what we build next. AI is part of how we work. We expect analysts to use AI tools thoughtfully to accelerate analysis and increase efficiency, while applying their own judgment and validating the results. This is a full-time, flexible hybrid position based in Oakland, CA. Our hybrid work model offers remote flexibility and in-person collaboration; there is no fixed number of required office days, and we encourage teams to meet in person regularly. Why This Role Is Exciting Two product portfolios just came together. Many questions about how customers use Fivetran and dbt together have never been asked. You'll be one of the first people to answer them. Your work drives leadership decisions. You'll focus on adoption, engagement, and retention, the metrics product leaders use to decide where to invest. You own the work end to end, from raw data to the decision it informs. You'll analyze products built for people like you. Our customers are data teams. Technologies You’ll Use SQL (BigQuery / Snowflake) dbt / dbt State Looker / LookML / Omni Hex / Sigma / Google Sheets Claude Code / Codex What You’ll Do Partner with product managers and product line leaders to understand problems and potential solutions with data. Deliver regular analysis and insight on product adoption, engagement, and retention. Proactively investigate trends in user behavior and product usage. Find issues and growth opportunities before anyone asks, and use them to shape product and growth strategy. Define, measure, and monitor the KPIs that show whether our products are healthy and whether the company is on track. Size the potential impact of new product initiatives and recommend how to prioritize them. Analyze product launches and experiments, and recommend what to do next. Find and reduce friction in the funnels users go through to sign up, activate, and adopt our products. Tackle questions where product data meets broader business data, such as revenue, sales, and support. Build and maintain the data models, metrics, and dashboards behind your work. Help new hires, colleagues, and partners understand our data and use it well, so data-informed decisions become the norm. Skills We’re Looking For 5+ years in analytics, mostly in product analytics, ideally at a high-growth B2B or SaaS company. Advanced SQL. You can turn messy, raw data into clean, trustworthy datasets, and write, debug, and explain SQL yourself. Comfort using AI tools in analytics workflows to explore data, draft or improve SQL, automate repetitive work, and synthesize findings. You can evaluate and validate AI-generated output. Hands-on experience building data models, ideally with dbt, creating dashboards in a BI tool such as Looker, Omni, or Tableau, and performing funnel, cohort, and segmentation analysis. A track record of using analysis to drive product or business decisions, not just report on them. You can take an open-ended question with little direction and turn it into a clear analysis and recommendation. Strong attention to detail and prioritization. Clear written and verbal communication, including the ability to explain findings to executives and technical tradeoffs to engineers. Experience influencing cross-functional, distributed teams, both asynchronously and in real time. Bonus Skills Experience designing and analyzing experiments (A/B/n tests), including test design, sample size, significance, and turning results into launch decisions. Deep knowledge of the SaaS customer lifecycle and business metrics, such as ARR (annual recurring revenue), retention, and expansion. Experience defining product events and helping teams self-serve in product analytics tools like Amplitude, Mixpanel, or Heap. Experience developing and scaling a large dbt project. Python or R for analysis. #LI-DJ1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $156,082 — $195,102.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid Our Purpose At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. The role and its impact Product Marketing at Xero works closely with both Product and Go-to-market teams across the business to bring a holistic view of customer needs to Product, and translate product initiatives into customer value. We do this so that we deliver maximum product value to customers as efficiently and effectively as possible. In this fixed-term role, you’ll help shape and grow Xero’s global Payments products, including bill payments and invoice payments. You’ll bring customer, market and commercial insight into product decisions; define clear customer value, positioning and evidence-backed claims; and partner with Product and global and regional go-to-market teams to launch products and improve adoption, usage and revenue. You’ll identify and test opportunities to deliver differentiated value for small businesses and their advisors. You’ll build trusted cross-functional relationships, understand the portfolio and its commercial priorities, and shape a focused set of launch and growth opportunities. You will be a key contributor in assessing market opportunity - Partner with Strategy, Product Management, Design and research and analytics teams to understand small businesses, advisors, competitors and market dynamics across Payments, and identify the customer problems and opportunities that matter most. - Synthesise customer research, product performance and regional feedback into clear insights and recommendations that inform product strategy, positioning and go-to-market plans. - Help size and prioritise market opportunities, define the customer and advisor segments to focus on, and identify where Xero can win; use market-sizing measures such as serviceable available market where relevant. You will lead Customer Value Propositions, including development, maintenance, and custodianship throughout Xero - Lead a collaborative process with Product and Customer teams to define the value proposition for priority segments, including the customer problem, differentiated value, reasons to believe and supporting evidence. - Translate value propositions into clear positioning, messaging frameworks and product playbooks that internal teams can use consistently across customer touchpoints. - Maintain and update positioning, claims and evidence as customer needs, product capabilities, competitor activity and regional requirements change. You will partner with Product and Go-to-market leads on priority launches and significant product changes, bringing the customer and commercial perspective into launch strategy, sequencing and readiness. - Translate product plans and changes into clear customer value, and keep relevant Customer and regional stakeholders informed of priorities and readiness. - Work with Product and regional Customer teams to shape launch timing and approach, set clear value and claims guardrails, and surface dependencies or customer risks early. - Develop clear briefing and enablement resources for Sales, advisors, Customer Experience and other internal teams so they can explain product value and support customers. You will partner with Product and Go-to-market teams, including Lifecycle, to identify and grow Payments opportunities - Use customer insight, product analytics and regional feedback to identify opportunities to improve adoption, attach, usage, retention and revenue, and recommend where to focus against commercial priorities. - Develop and prioritise growth hypotheses and experiments with Product, Lifecycle, Data and regional teams; support test design, customer messaging and measurement, then apply the learnings. - Shape in-product and lifecycle strategy for priority growth opportunities, partnering with channel owners on targeting, journey design and execution. Where And How You Can Work This is a hybrid role based in Melbourne. You will spend part of your week in our Melbourne office to collaborate with your team and partners, with boost days as an opportunity to come together in person and build relationships across the business. As you will work across time zones and regions, you will also get comfortable with flexible hours and asynchronous updates. Here are some of the things we’re looking for, for this role - Strong product marketing experience, or experience in lifecycle, growth or customer marketing (preferably within a SaaS organisation) - Experience in payments, financial services or another complex, transaction-based product is an advantage; the ability to learn complex products and customer needs is essential. - Experience working across geographies and time zones, partnering with Product Managers and development teams in an agile environment, will help you succeed in this role. - Proven experience developing customer lifecycle and growth strategies, including messaging, channel planning, measurement and optimisation. - Ability to think strategically, work independently and effectively in a fast paced environment - Self-motivated and collaborative, with strong planning, prioritisation and coordination skills and attention to detail. - Creative problem solver who can incorporate new learnings into existing plans and act decisively and independently - Strong communication, analytical, critical thinking and business strategy skills - A gift for storytelling: turning complex Payments products and propositions into clear, compelling language customers can understand and act on. - Ability to handle the pace and ambiguity that comes with working in a fast-paced tech environment
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{COMPANY} is looking for an AI Strategist to deploy its platform, advise financial-services customers, and drive measurable value and commercial growth.
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ElevenLabs is looking for an Enterprise Account Executive to grow consumer-brand accounts and close complex enterprise sales.
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Location: Austria; Switzerland; Spain; Portugal; Germany; Serbia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B sectors, including FinTech, HealthTech, and Manufacturing. With over 13 years of experience, the team serves ambitious mid-market and enterprise brands across the UK, Europe, and North America. They empower global businesses to scale revenue through a consultative, data-driven methodology that blends expert human outreach with a cutting-edge sales technology stack. The team operates with a mission to transform stagnant pipelines into sustainable growth, utilizing native-language experts to bridge international markets. Driven by a culture of continuous development and performance-based results, they prioritize high-level C-suite engagement and measurable ROI. Candidates will join an environment that combines start-up energy with enterprise-level maturity, focusing on innovation, professional sales skills, and a "selling at a higher level" mindset to solve complex acquisition challenges for world-class brands. Job Summary Are you a fluent German speaker with a passion for driving high-level business growth? This is an opportunity to join a well-established leader in the outsourced sales sector with over 15 years of proven success. You will act as a strategic partner for clients, identifying new business opportunities and opening doors within complex industries. If you are a driven professional looking to master the art of sales development within a highly structured and supportive environment, this role offers the perfect platform for your career to thrive. Key Responsibilities Conduct high-volume outbound prospecting, averaging 50 calls per day to engage key decision-makers. Research and identify new business opportunities within the German-speaking (DACH) region. Secure a minimum of 10 qualified outbound opportunities per month to fuel the sales pipeline. Maintain meticulous records and manage your lead pipeline using Salesforce. Collaborate with internal teams to refine messaging and optimize sales methodologies. Requirements Native or professional fluency in German (both written and verbal). High level of English proficiency. A minimum of 2 years of experience in B2B sales or a dedicated SDR role. Proven ability to thrive in a target-driven environment. Strong communication skills and a professional phone manner. Ability to work UK/EU business hours (9:00 AM – 5:00 PM). Nice-to-Haves Prior experience selling within the Manufacturing or Engineering sectors. Familiarity with the Salesforce ecosystem. Experience working within an agency or outsourced sales environment. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
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Выстраивать микросервисную архитектуру, участвовать в принятии архитектурных решений по проекту. Работать с очередью сообщений Kafka и придерживаться event driven архитектуры.
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Ты отвечаешь за два направления: Соцсети продукта.
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Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong. We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking. This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters. IN THIS ROLE YOU WILL Lead and grow the team - Manage and coach a team of Technical Support Engineers - Set clear expectations for technical depth, response quality, and ownership, and give direct feedback - Design a coverage model that works across time zones, including on-call and escalation paths - Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices Own support outcomes - Own and report the team's core metrics: CX, time to resolution, escalation rate, and more - Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster Run AI-assisted support - Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person - Set the quality bar for agent answers and the process for catching incomplete ones - Decide where automation is worth building and where it isn't, based on data Handle escalations and partner across Sentry - Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back - Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales - Bring a clear picture of customer pain to Product and Engineering, backed by numbers YOU'LL LOVE THIS JOB IF YOU - Think great support is an engineering problem, not a staffing problem - Want to build the team and the systems at the same time - Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours - Would rather fix the cause of 200 tickets than answer them faster - Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length. QUALIFICATIONS - 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company - 3+ years managing technical support engineers, including hiring and growing a team - Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure - Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them - Hands-on experience running AI or automation in a support org, and a clear view of its failure modes - Track record of using support data to drive product and process changes - Clear, direct written communication with customers, executives, and engineers Bonus - Experience at a developer tools or observability company - Former software engineer - Managed a team spread across multiple time zones - Open source contributor or maintainer The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
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Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization. As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience. The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations. What you'll do: Billing & Order-to-Cash - Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams - Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations - Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly - Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing - Support customer onboarding by ensuring billing information and payment terms are correctly established Revenue Accounting - Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition - Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting - Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests Build Scalable Processes - Identify opportunities to automate and improve billing, collections, and cash application workflows - Help develop policies, documentation, and internal controls to support a rapidly growing business - Contribute to finance systems optimization and reporting improvements - Take on ad-hoc projects and process improvement initiatives as they arise Requirements: - Bachelor's degree in Accounting, Finance, or a related field - 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company - Strong understanding of ASC 606 and SaaS revenue recognition concepts - Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness - Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora - Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models - Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected - Experience improving accounting processes and implementing automation. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
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Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. WHAT YOU'LL DO - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US West Coast Compensation: - $230K OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
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Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion. Responsibilities Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform. Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction. Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy. Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement. Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics. Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform. Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions. Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users. Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support. Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership. Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation. Qualifications 6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement Demonstrated ability to independently lead large-scale, cross-functional initiatives Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions Benefits This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications. The base salary range for the AVP role is $ 120,000 to $150,000 and the range for the VP role is $150,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We’re hiring a Senior Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. As the team grows, you will train and mentor more junior members. - Judgement: Understand risk in the context of a hyper-scaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 6+ years of legal experience, with a combination of both large law firm and in-house experience at a tech company. While we are looking for a Senior Legal Counsel, we are open to considering exceptional candidates with less experience as Commercial Counsel. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Significant law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. - Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. THE OPPORTUNITY As a Senior Customer Success Manager at Help Scout, you’ll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You’ll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship. Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You’ll connect those goals to the best of what Help Scout offers, and you’ll be the first to notice when something starts to slip. You won’t carry an expansion quota. When you spot an opportunity to grow an account, you’ll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You’ll also be the customer’s voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team. - Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you’re accountable for the health and retention of every account. - Build multi-threaded relationships. You’ll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them. - Catch risk early. You’ll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around. - Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment. - Own renewals and retention. Your success is measured on net dollar retention for your book. - Surface expansion opportunities and partner with our expansion team to close them. - Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work. - Design your own workflows. You’ll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book. - Raise the bar for the team. You’ll share what works, document your learnings, and help shape how Customer Success grows at Help Scout. ABOUT YOU - You have 5+ years of Customer Success experience in SaaS, with time spent in SMB, mid-market, strategic, or enterprise segments. - You’ve owned a large book of business. At some point in your career, you’ve managed 50+ accounts and kept a consistent cadence with all of them. - Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them. - You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn’t what gets you up in the morning. - You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed. - You’re not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care. - You’re a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you’ve handed off expansion opportunities to account executives or account managers before. - You thrive while things are still being built. You’re comfortable shaping processes as we go and don’t need a playbook for everything. - You’re excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most. - Technical aptitude. You’re comfortable learning and navigating complex software, and you want to become an expert in our product. ABOUT THE PROCESS 1. Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture. 2. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail. 3. Project - We’ll give you a take-home project (we’ll pay for your time), then you’ll share it back to the team. 4. Team Chat - You’ll meet with two members of our Customer Success team to learn more about how we work and the customers we serve. 5. Final Chat - You’ll chat with our VP of Customers. 6. References - We’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible. COMPENSATION Each role at Help Scout has a pay range aligned to our salary formula https://articles.helpscout.com/blog/employee-compensation/ and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate’s role changes. OTE: $139K–$160K COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
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• 3+ года коммерческой разработки на Python (FastAPI / Django). • Опыт работы с PostgreSQL, ORM, REST API и вебхуками.
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Cohere is looking for a Senior Account Executive Germany Public Sector to win government customers, lead the sales cycle, and build strategic partnerships in Germany.
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Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Governance, Risk, and Compliance team is the foundation of how we build and maintain trust - with our users, regulators, business partners, and the organizations that rely on Figma every day. We work across the organization and drive programs that ensure the effectiveness of our security protections, identify and manage risk, maintain compliance, and build trust with our customers. We're looking for a Governance, Risk and Compliance Director to lead this team through its next phase of growth. You'll own Figma's security compliance, risk management, and governance strategy end to end - setting direction for our certification portfolio, building the risk and controls frameworks that scale with our growing business and product suite, and representing GRC to executives, the board, customers, and regulators. This is a hands-on leadership role where you'll manage and grow a team of GRC professionals while staying close to the programs, infrastructure, audits, and cross-functional relationships needed to both protect and enable the business. If you're a strategist and team builder who is excited to scale Figma's GRC program in a rapidly evolving environment, we'd love to hear from you! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Set the strategy and roadmap for Figma's GRC program, aligning compliance, risk, and governance priorities with company objectives and the Security leadership team Own Figma's certification and compliance portfolio, including SOC 2, ISO 27001, FedRAMP, SOX ITGC, and GDPR, and expand coverage as Figma enters new markets and customer segments Lead and grow a team of compliance, risk, and governance professionals, setting priorities, developing talent, and building a culture of rigor and pragmatism Build and evolve enterprise risk and controls frameworks — including AI Governance, Risk and Compliance initiatives and control effectiveness monitoring — that scale across technical and business stakeholders Manage relationships with external auditors, assessors, and regulators, and oversee audit cycles from planning through remediation Direct the selection and optimization of GRC platforms and tooling, and maintain the lifecycle of security policies, standards, and procedures Partner with Sales, Legal, and Customer Trust on security questionnaires, customer audits, contracts, and trust-related communications that support the sales lifecycle Scale enterprise risk reporting and report on program health, risk posture, and audit readiness to executive and board-level audiences We'd love to hear from you if you have: 10+ years of experience in information security, compliance, or risk management, including at least 4 years leading or managing a GRC, security, or compliance team Deep, hands-on experience with frameworks such as SOC 2 and ISO 27001, including leading programs through multiple audit cycles A track record of building GRC programs from the ground up or scaling them through high-growth stages, ideally at a SaaS or platform company, including experience operating in a public company environment with SOX ITGC requirements Executive presence and exceptional written and verbal communication skills, with demonstrated ability to build cross-functional partnerships across Security, Legal, IT, Sales, and Engineering and translate technical risk into business terms for executives, the board, and customers Experience implementing compliance programs for emerging products, including AI-enabled products, with a strong understanding of cloud-based technologies and their GRC implications, and a builder's mindset comfortable with ambiguity as the program scales While it's not required, it's an added plus if you also have: Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities Experience with global privacy and data protection regulations, such as GDPR or NIS2 Security or risk certifications such as CISSP, CISA, CISM, or CRISC Hands-on experience implementing or administering GRC platforms such as Vanta, Drata, or similar tools Experience presenting to boards, steering committees, and audit committees At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $235,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
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