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Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for a Middle Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator. The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product. About Product: Game Aggregator: The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration. Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms. Purpose of the role: You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships. Key responsibilities: Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests Build strong, long-term client relationships by understanding their needs and providing timely support Identify opportunities to introduce relevant services, game content, and other solutions to existing clients Monitor account and product performance, analyse data, and highlight opportunities for improvement Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients Required Experience: 2+ years of experience in Account Management, Customer Success, or a similar client-facing role Strong written and spoken English at B2+ level Experience building and maintaining strong relationships with clients Ability to analyse data and turn findings into practical recommendations Strong problem-solving skills and the ability to handle client issues efficiently Confident communication and collaboration with international, cross-functional teams Nice to have: Written and spoken Russian Experience in the iGaming industry or working with B2B digital products Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for a Junior Account Manager to join our team and work with clients using the SOFTSWISS Game Aggregator. The Game Aggregator is a fast and cost-effective solution that helps casino operators integrate and manage gaming content easily. In this role, you’ll build strong client relationships, support their day-to-day needs, and help them get the most value from our product. About Product: Game Aggregator: The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration. Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You’ll solve complex technical challenges and help power one of the industry’s leading aggregation platforms. Purpose of the role: You’ll support and develop relationships with casino operator clients, helping them achieve their goals while ensuring a smooth and positive experience with the Game Aggregator. Your work will contribute to client satisfaction, account growth, and long-term partnerships. Key responsibilities: Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests Build strong, long-term client relationships by understanding their needs and providing timely support Identify opportunities to introduce relevant services, game content, and other solutions to existing clients Monitor account and product performance, analyse data, and highlight opportunities for improvement Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients Required Experience: 2+ years of experience in Account Management, Customer Success, or a similar client-facing role Strong written and spoken English at B2+ level Experience building and maintaining strong relationships with clients Ability to analyse data and turn findings into practical recommendations Strong problem-solving skills and the ability to handle client issues efficiently Confident communication and collaboration with international, cross-functional teams Nice to have: Written and spoken Russian Experience in the iGaming industry or working with B2B digital products Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Задачи: — Следить за порядком и дисциплиной в офисе — Контролировать соблюдение внутренних правил — Быть вовлечённым в повседневную жизнь офиса Условия: — Оплачиваемый испытательный срок (до 1 месяца — 1600 €) — Стабильный график: 09:00–18:00, пн–пт — Доход: 2000 € + компенсация бензина — Работа в офисе в Лимассоле — Официальное трудоустройство Требования: — С английским на уровне A2–B1 — С личным автомобилем — С разрешением на работу

Location: Geneva, Switzerland; Zurich, Switzerland Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities TeamViewer is looking for a dynamic and results-oriented Customer Success Manager to join our fast-growing team. As a Customer Success Manager specializing in Software as a Service (SaaS), you will play a crucial role in ensuring the success and satisfaction of our clients. Manage and oversee the successful deployment to our customers and identify potential for further deployments of the TeamViewer product portfolio. Establish strong relationships with key stakeholders within client organizations, coordinate project teams, constantly engage with assigned customers and identify potential for further deployments or opportunities for our sales colleagues Deliver trainings, product demonstrations, deployment projects or troubleshooting sessions with customers as needed Work closely with the support, sales engineering and technical project management teams to ensure timely resolution of client issues and concerns Voice of the Customer: CSMs will be expected to champion the voice of the customer internally at TeamViewer. In addition to providing an authoritative view of customer health, working closely with Product and Engineering, Marketing, Support and Sales, the CSM will: Monitor customer health metrics and implementing strategies to develop usage and customer value of our solutions Support executive alignment and engagement with customers. Connect customer feedback to Product & Marketing Develop customer champions to help evangelize within customer organizations and externally with other TeamViewer customers Requirements Degree in computer science, information systems, applied computer science, or similar education with IT-related background Fluency in English and German is required Experience working in close customer collaboration, and the ability to effectively communicate at all levels Experience advocating for customers and the ability to foster and cultivate relationships with key customers Experience with managing projects and programs Related experience in delivering enterprise software solutions is a plus Available to visit (existing and potential) enterprise customers What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Tbilisi, Georgia Workplace: remote NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. We are now looking fo an experienced Influencer Manager. The Influencer Manager owns end-to-end execution of influencer and celebrity marketing campaigns for one or more regional markets, turning creator partnerships into new-user acquisition. The role sits at the intersection of talent relations, content strategy, budget execution, and cross-functional coordination with performance marketing (PPC) and creative teams. Celebrity & Creator Partnerships Source and identify celebrities and creators fit for the brand and market Lead outreach and negotiate contract terms, fees, and deliverables Draw up and manage contracts, including renewals and terminations Maintain relationships with talent and their representatives (agents, managers) across markets Track partnership status from first contact through content delivery and payment Creator Briefs & Content Strategy Write creator briefs: story concepts, key messages, tone, and format requirements per market/celebrity Set and enforce editorial rules to keep content on-brand and compliant Review content drafts for quality, natural/native-sounding language, and message accuracy before publishing Adapt campaign concepts to local market nuances (language, culture, regulatory constraints) Coordinate revisions with creators and internal creative resources Campaign & Budget Management Plan campaign timelines and deliverables against acquisition targets Prioritize and sequence spend across markets during high-volume periods (e.g. Back to School) Coordinate partnership ad activation with the PPC team to keep paid spend flowing Track budget allocation and flag risks from delays (e.g. late celebrity deliverables) Balance urgent, high-priority regions against steady-state markets Agency & Vendor Management Manage external influencer-sourcing agencies per market (e.g. regional creator agencies) Assign and monitor regional coverage across markets to ensure consistent execution Evaluate agency performance and reallocate coverage as market needs shift Administrative Operations Prepare and process contracts and invoices for celebrities, creators, and agencies Set up and track promo codes tied to campaigns Log and monitor PPC-related and other cross-functional tasks (e.g. in Jira) Reporting & Analytics Track sales and CAC (customer acquisition cost) performance by market and period Report on campaign metrics such as bookings, trials, and sales predictions Summarize period-over-period and year-over-year performance against targets Flag and correct data-interpretation issues before they reach leadership Prepare weekly/monthly status updates and reports for cross-functional stakeholders What you bring: minimum 3 years of influencer marketing experience covering several countries; experience with European influencers and agencies is preferable; Fluent English; What we  offer: Fully remote work. A chance to shape the future of AI-driven education. A fun, dynamic team that loves building innovative products. Unlimited holidays – because we trust you to deliver.

Location: London, United Kingdom Workplace: fully Praktika is an AI-native education company on a mission to deliver efficient, engaging language learning to billions of people worldwide. We're bridging the gap between traditional learning apps and human tutors through a fully automated tutorship experience powered by generative AI avatars. Since launching our mobile apps in 2023, we've grown to over 2 million monthly active users, become one of the world's top-4 learning apps, and recently closed a $30M Series A to accelerate our roadmap. We're a fully distributed team of ~50 people across 4 continents and 15+ countries, working asynchronously to ship fast and operate at a high bar. We're hiring a User Acquisition Manager to help us evolve our web direction at Praktika. This is a hands-on role for a performance marketer who enjoys owning campaigns end-to-end: from campaign setup and optimisation to performance analysis and new channel launches. You'll partner closely with our Creative team, Growth and the web funnel team, and your work will directly shape how learners discover Praktika on the web. What you'll do Manage day-to-day performance and optimisation of web acquisition campaigns across different media sources, making data-driven decisions on scaling, pausing or restructuring. Set up and run experiments across creatives, audiences, signals and campaign setups. Analyse campaign and creative performance and turn insights into actionable next steps. Support the launch and testing of new channels, campaign types and advertising formats. Work closely with the Creative team on creative testing, performance analysis and iteration of new concepts. Contribute to web funnel optimisation by bringing UA insights and identifying growth opportunities. Use AI tools and automation to streamline reporting, creative analysis, campaign optimisation and other recurring UA workflows. Collaborate with advertising partners and account managers to improve performance and support new initiatives. Stay current on industry trends, platform updates, privacy changes and emerging AI capabilities in performance marketing. What we're looking for We're looking for hands-on performance marketers who thrive in a fast-moving environment, bring a growth mindset, and operate with a high degree of agency and autonomy. Required 1.5+ years of hands-on User Acquisition / Performance Marketing experience. Experience with Google / Microsoft Ads and/or Meta / TikTok Ads. Experience independently managing paid acquisition campaigns and making day-to-day optimisation decisions. Strong understanding of campaign optimisation, testing, attribution and core performance metrics. Analytical mindset: you understand what drives campaign performance and turn insights into actions. Interest in performance creative: you analyse creative performance, spot patterns and suggest new tests. Interest in the product side of acquisition: you connect campaign results with landing pages, funnels and offers. Strong attention to detail and high execution speed. Comfortable using AI and automation tools in day-to-day work. Upper-intermediate or advanced English. Bonus Experience with Pinterest, Snapchat, AppLovin or other channels. Experience with web acquisition, subscriptions or international markets. How we work Mission-driven : we're building the #1 language learning app and competing to win. AI-native ; AI isn't a feature; it's how we think, build, and scale. Extreme ownership ; every project has a clear owner who drives it to success. Less meetings, more outputs ; async first; meetings are a last resort. Speed & excellence ; move fast without compromising quality. Truly all-in : impactful work, full commitment, real rewards. Data-driven ; decisions are based on evidence, not opinion. User-obsessed ; if it doesn't improve the learner experience, it doesn't matter. What we offer Equity that grows with your impact (stock options). 26 days of holiday plus bank holidays (34 days per year total). Annual company off-site (last year: Dubai). Health and wellness benefits via SafetyWing. Full AI toolkit access: Claude, Cursor, Codex, and other productivity tools. $1,000 annual education and learning budget. Fully remote: work from wherever you do your best work. Why should you join Praktika: We expect dedication and hard work, but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. Top-tier salary to match your top-tier skills Equity that grows with your impact: equity growth via stock options 26 days holidays plus bank holidays (34 days per year) Yearly off-sites: last year was in Dubai! Health and wellness benefits to support your overall well-being through SafetyWing Access to an AI toolkit including Claude, Cursor, Codex and other productivity tools Annual educational budget of up to $1,000 Interview process: Recruiter screen Hiring manager interview Skills test: UA case study Culture fit Leadership interview We will provide you with feedback throughout the interview process. Join Praktika and help drive the growth of our web platform. Apply now to be part of a team that is redefining language learning for millions of users worldwide.

Задачи: — Поиск и привлечение новых партнеров-афилиатов в Tier 1 и Tier 2 гео — Взаимодействие с существующими афилиатами и поддержка ежедневного сотрудничества — Онбординг новых партнеров: предоставление ссылок, офферов, промо-материалов и базовой информации о продукте — Работа с SEO-афилиатами и поддержка кампаний с другими типами трафика при необходимости — Мониторинг эффективности партнеров и ключевых метрик: FTD, CPA, депозиты, конверсия, ROI — Отслеживание качества трафика и эскалация подозрительного или низкокачественного трафика тимлиду / Risk-команде — Участие в переговорах по моделям CPA, RevShare и Hybrid — Подготовка базовых отчетов в Excel / Google Sheets — Передача обратной связи партнеров внутренним командам — Участие в iGaming / affiliate конференциях в Европе при необходимости Требования: — Опыт работы в affiliate marketing от 1 года — Опыт в iGaming / беттинге обязателен — Опыт на стороне оператора приветствуется — Опыт работы с Tier 1 / Tier 2 гео — Понимание моделей CPA, RevShare и Hybrid — Опыт работы с SEO-трафиком обязателен — Опыт работы с другими типами трафика будет плюсом — Базовое понимание метрик affiliate: FTD, CPA, депозиты, конверсия, ROI — Английский язык на уровне Upper-Intermediate или выше — Хорошие коммуникативные и навыки ведения переговоров — Умение работать с Excel / Google Sheets — Паспорт, позволяющий безвизовые поездки по Европе для участия в конференциях — Проактивность, организованность и ориентация на результат Условия: — Офисный формат работы — Конкурентный компенсационный пакет — Профессиональная и поддерживающая команда — 21 рабочий день отпуска

Ищем комьюнити-менеджера для запуска онлайн-платформы, где пользователи общаются в небольших группах через видеозвонки на интересующие их темы. В течение первого месяца необходимо активизировать сообщество, разработав темы для обсуждений и сформировав группы по интересам. Также потребуется организовывать и проводить видеовстречи, а также поддерживать порядок в сообществе. Кандидат должен иметь опыт управления сообществами, клубами или онлайн-встречами и уметь вести групповые беседы. При успешной работе возможен переход к долгосрочному сотрудничеству.

Задачи: – написание и реализация контент-плана – написание и реализация сценариев для reels и сторис – выезды на съемки примерно раз в неделю – переупаковка аккаунта: шапка профиля, хайлайты, лента (задача только для первого месяца работы) – монтаж reels в стиле лайфстайл ~ 4-5 роликов в неделю – аналитика и тестирование гипотез Требования: – девушка, до 35 лет, проживающая в Москве – наличие портфолио и кейсов обязательно – навык мобильной съемки – чувство стиля и насмотренность – инициативность, самостоятельность, креативность – опыт работы в индустрии услуг: спорт, оздоровление Условия: – Работа с гибким графиком, большая часть удаленно, но иногда нужны выезды на съемки – СТРОГО ПРОЖИВАНИЕ В МОСКВЕ

Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Architects & Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Ensure delivery of the Success package entitlements and increase value by driving usage and consumption Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Sr Director of Customer Experience APJ and Sales stakeholders  to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in Asia Pacific while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Обязанности: — Ведение 10–12 аккаунтов, публикации постов, Reels, Stories по контент-плану — Объём на аккаунт: около 12 постов, 60 описаний Reels, готовые сценарии, ежедневные Stories — Модерация комментариев, ответы в личных сообщениях, проведение конкурсов и активностей, поддержание tone of voice — Аналитика охватов, ER, переходов, заявок; ежемесячные отчёты руководству Требования: — Уровень Middle, опыт работы в SMM от 6 месяцев до 2 лет — Обязательное наличие портфолио — Базовое понимание SMM, тренды Reels, работа по готовым шаблонам и структурам — Навык комьюнити-менеджмента — Владение планировщиками и аналитическими сервисами — Опыт работы в нише желателен — Ответственность, системность, внимательность, качество в типовых задачах Условия: — Зарплата 80 000–120 000 рублей до вычета налогов — Удалённая работа, полная занятость 40 часов в неделю, гибкий график — Важно быть на связи и сдавать задачи в срок — Трудоустройство через ИП — Испытательный срок 1 месяц — Долгосрочный найм, горизонтальный рост — Автоматизированные процессы, наличие шаблонов

Разыскивается Комьюнити Менеджер в деловое сообщество для успешных людей «Арк». Основатель «Арк» - Евгений Глузман, выпускник Лондонского Университета, в прошлом разработчик (создавал ИИ-агентов для Сбера как Senior Data Scientist) и Директор по Маркетингу. Арк организует для членов клуба мероприятия - нетворкинги, конференции, мастермайнды, выезды в элитные отели. Сейчас планируется запуск цифровой платформы Арк Бизнес с курсами, сетью для нетворкинга и системой мероприятий и прочих услуг для успешных людей. В долгосрочной перспективе планируется выход на глобальный рынок. Арк вырастет в крупную компанию которая будет проводить ключевые мероприятия в благотворительной, научной, культурной и других сферах деятельности. Комьюнити Менеджер «Арк» это лидер, который несет ответственность за членов делового сообщества и всячески им помогает используя деловые связи и ресурсы компании. Вы получите в управление бюджет и помощь нашей команды, будете организовывать регулярные мероприятия, поддерживать связь со всеми членами клуба, помогать им с нетворкингом и решением личных и бизнес задач. Обязанности: — Привлечение новых членов в бизнес сообщество по вашим теплым связям (предполагается комиссия с продаж до 50% на раннем этапе развития компании) — Организация и проведение мероприятий - нетворкингов, мастермайндов, конференций, культурных и развлекательных мероприятий — Общение с членами сообщества в соц сетях, работа «матчмейкером» - знакомство людей друг с другом, подбор друзей, менторов, партнеров, коллег — Регулярный отчет перед руководством о ваших «подопечных» - сколько было проведено мероприятий, какие поднимались вопросы, какие услуги были предоставлены членам сообщества Требования: — Вы имеете большое количество теплых связей среди успешных людей: высокооплачиваемых профессионалов, директоров и VP в топ компаниях или министерствах, предпринимателей, культурных деятелей — Вам часто приходилось выступать организатором мероприятий - тусовок, конференций, корпоративов, бизнес тренингов — В вашем кругу общения вы «душа компании» - вы многое знаете о людях, любите помогать им в решении личных и деловых проблем, у вас есть «свои люди» в разных кругах общества, вы можете выступить на публике — Вы дипломатичны, исполнительны, умеете плавно решать конфликтные ситуации — Вы хорошо организованы, способны вести таблицы, отчетность, управлять бюджетом, ведете заметки и протоколы Желательно: — Опыт работы в продажах - b2b, b2c, больших сделках — Опыт работы event менеджером - подбор площадок, кейтеринг, свет, музыка, обслуживающий персонал — Опыт работы бизнес-тренером, коучем, психотерапевтом — Опыт работы комьюнити менеджером в онлайн сообществах, образовательных проектах, платформах с курсами и инфопродуктами Условия: — Базовый оклад выше рынка — Комиссия в % от чека за приглашенных в сообщество людей — Ежемесячный бонус в % от прибыли компании

Задачи: — Помогать проектировать, выполнять и постоянно улучшать взаимодействия с клиентами по модели масштабируемого Customer Success: новые клиенты/ввод в эксплуатацию, проверки состояния, продления, проактивные обращения — Владеть конкретными процессами или программами в модели, от проектирования до исполнения и измерения — Принимать решения по нестандартным ситуациям, отличая те, что подходят под сценарий, требуют творческого решения или эскалации — Проектировать и вести массовые взаимодействия с клиентами: вебинары, цифровые кампании, масштабные коммуникации — Выявлять закономерности в взаимодействиях с клиентами и переводить их в улучшения процессов — Поддерживать техническую компетентность, уверенно говорить о сервисах Expel, операциях безопасности и типовых интеграциях — Обучать и наставлять младших сотрудников по исполнению процессов и работе с клиентами — Вносить вклад в проектирование операционной модели масштабирования: требования к системам, автоматизация, метрики Требования: — Опыт работы в Customer Success, управлении аккаунтами или взаимодействии с клиентами не менее 2 лет — Минимум 2 года опыта в сфере безопасности (операции, продукты, консалтинг, GRC, реагирование на инциденты) — Желателен опыт работы в масштабируемой или цифровой модели Customer Success — Опыт проектирования или значительного улучшения клиентских процессов или сценариев — Уверенность в работе с большим объемом задач и частой сменой контекста — Отличные письменные коммуникативные навыки, адаптация под разные сегменты клиентов — Умение принимать решения по применимости сценариев, творческим решениям и эскалации — Глубокое понимание безопасности: MDR, EDR, SIEM, NDR, облачная безопасность и построение программ безопасности — Знакомство с платформами Customer Success, системами тикетов и инструментами автоматизации, с мнением о том, что работает Условия: — Годовая зарплата от $93,900 до $136,200 плюс бонусы и акции — Неограниченный оплачиваемый отпуск, гибкость в выборе места работы — До 24 недель отпуска по уходу за ребенком — Отличные медицинские льготы — Требование иметь разрешение на работу в США — Компания обеспечивает равные возможности и поддержку для людей с инвалидностью

Задачи: — развивать онлайн-каналы компании — вести Telegram — готовить 20–25 постов в неделю — создавать Reels, Stories и короткие видео — работать с email-рассылками — поддерживать единый TOV бренда Требования: — опыт от 2 лет в SMM/контенте, желательно в туризме, HoReCa или entertainment — обязательны портфолио с результатами — уверенное владение Canva, CapCut, Photoshop или Figma Условия: — удалённая работа, full-time, график 5/2 — зарплата от 138 000 ₽ до вычета налогов — ДМС после испытательного срока — бесплатный круиз после испытательного срока — льготные поездки на круизных теплоходах

Задачи: — Владение и управление портфелем самых стратегических и сложных аккаунтов организации, фокус на долгосрочной стратегии, направленной на реализацию ценности, удержание и расширение — Построение и поддержание отношений на уровне руководителей с заинтересованными сторонами клиентов, выступая старшим голосом клиента для руководства — Взаимодействие с отделами продаж, сервисной доставки, продуктового отдела, поддержки и исполнительных команд для устранения препятствий и достижения результатов — Выступать в роли авторитета по эскалации для самых сложных клиентских ситуаций, охватывающих технические, коммерческие и операционные области — Перевод уроков, извлечённых из сложных взаимодействий, в улучшенные программы и практики Customer Success — Предоставление стратегических рекомендаций для критического планирования аккаунтов, управления рисками и стратегии продления/расширения — Сотрудничество с Principal TAM, продажами и инженерными командами по долгосрочному планированию роста — Проведение исполнительных бизнес-обзоров и отчетности на основе ценности; отслеживание ключевых метрик и KPI по внедрению, расширению и состоянию аккаунтов Требования: — Более 10 лет опыта в Customer Success, управлении аккаунтами или смежной клиентской роли с доказанным успехом в управлении сложными корпоративными отношениями — Сильное исполнительное присутствие и авторитет на уровне C-suite — Способность вести кросс-функциональные инициативы без прямого руководства — Глубокий опыт разработки и реализации долгосрочной стратегии аккаунтов, продвинутые навыки решения проблем в неоднозначных условиях — Отличные письменные и устные коммуникативные навыки, включая уровень общения с руководством — Сильные аналитические, организационные и планировочные навыки — Хорошее понимание моделей повторяющегося дохода, стратегии роста клиентов и согласования уровней обслуживания/контрактов — Опыт работы в среде сервисной доставки или управляемых услуг с хорошим пониманием IT-инфраструктуры и концепций безопасности — Практический опыт в области информационной безопасности и применение принципов кибербезопасности для клиентов Условия: — Удалённая работа — Полная занятость — Зарплата от $63,250 до $109,250 в год

Задачи: — Управление здоровьем клиентов, удержанием и рисками в портфеле, совместно с отделами продаж и продления контрактов. — Создание, поддержка и выполнение планов успеха клиентов для приоритетных аккаунтов с четкими бизнес-целями, этапами и ответственными. — Проактивное выявление рисков продления и оттока, разработка планов сохранения и отслеживание мер по их снижению. — Выявление и квалификация возможностей расширения (кросс-продажи, апселл, расширение кейсов использования) и сотрудничество с отделом продаж для их продвижения. — Перевод целей клиентов в измеримые результаты и обеспечение отслеживания прогресса. — Регулярный анализ данных использования, оценок здоровья и телеметрии для выявления пробелов, стимулирования внедрения и предотвращения снижения ценности. — Проведение обзоров, ориентированных на ценность (например, планы успеха, обзоры бизнес-результатов), связывая использование продукта с бизнес-результатами. — Построение и поддержание доверительных отношений с контактными лицами, владельцами проектов и спонсорами бизнеса. — Проведение регулярных встреч, воркшопов и обзоров управления, адаптированных к сегменту клиентов и стадии жизненного цикла. — Сбор и распространение обратной связи от клиентов, обеспечение решения проблем и обмена опытом внутри компании. — Выявление и развитие адвокатов клиентов для использования в отзывах, кейсах и мероприятиях. — Поддержание точности данных клиентов в инструментах управления успехом клиентов и CRM. — Использование стандартизированных методик и процессов для внедрения, развития и подготовки к продлению. — Подготовка и поддержка планов успеха аккаунтов для руководства с ясной видимостью статуса, рисков и возможностей. — Внесение вклада в постоянное улучшение процессов, шаблонов и лучших практик управления успехом клиентов. — Сотрудничество с отделами продаж, поддержки, инженерии, продуктового менеджмента и профессиональных услуг для координации стратегии аккаунтов, управления эскалациями, обмена инсайтами и согласования проектов. Требования: — Опыт работы в Customer Success, Account Management, консалтинге или аналогичной клиентской роли в B2B SaaS / корпоративном ПО. — Подтвержденный опыт управления портфелем средних и крупных корпоративных клиентов и достижения целей по удержанию. — Глубокое понимание моделей подписки / повторяющихся доходов и факторов оттока и расширения. — Умение уверенно взаимодействовать с техническими и нетехническими заинтересованными сторонами (от администраторов до директоров/вице-президентов). — Навыки работы с данными и дашбордами (использование, здоровье, NPS/CSAT) и преобразование инсайтов в конкретные действия. — Отличные коммуникативные, презентационные и навыки рассказывания историй. — Сильные организационные навыки и управление временем с возможностью приоритизации нескольких аккаунтов и рабочих потоков. Преимущества: — Опыт в области Identity & Access Management (IAM), безопасности или смежного корпоративного SaaS. — Практический опыт работы с платформами Customer Success (например, Gainsight, Totango, ChurnZero) и CRM (например, Salesforce). — Опыт проведения квартальных/ежегодных обзоров и построения структурированных планов успеха. — Опыт работы с распределенными / глобальными командами. Условия: — Полная занятость. — Удаленная работа. — Гибкая и совместная рабочая среда. — Конкурентные льготы и бонусы, включая щедрый отпуск, родительский отпуск, прогрессивные медицинские опции, пенсионные программы, компенсацию проезда (в некоторых локациях), возможности для обучения. — Компания поддерживает инклюзивность и разнообразие, равные возможности для всех кандидатов.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Responsibilities: — Serve as a named resource and partner for customer organizations. — Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs. — Act as a point of contact for any major customer incidents, managing expectations and communications through resolution. — Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks. — Act as the voice of the customer internally to advocate for their needs. — Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs. — Provide proactive guidance on Ping's features based on the customer's interests and business objectives. — Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed. — Willingness to be a hands-on contributor. Qualifications: — Minimum of 4 years of related experience in Customer Success / Experience. — Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. — Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions. — Naturally curious and proactive approach to uncovering adoption blockers and risks. — Experience with SFDC, Gainsight, or equivalent CRM systems. — Solid technical understanding of Cloud Solutions. Salary Range: $76,000 - $95,000 + variable pay In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: — Flexible, collaborative work environment. — Growing company with innovative, can-do startup values. — Employee Resource Groups creating a sense of belonging. — Regular company and team bonding events. — Competitive benefits and perks. — Global volunteering and community initiatives. Benefits: — Generous PTO & Holiday Schedule — Parental Leave — Progressive Healthcare Options — Retirement Programs — Opportunity for Education Reimbursement — Commuter Offset (Specific locations) Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Location: San Francisco Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program & Operational Scaling: Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio. Portfolio Risk & Opportunity Management: Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities. Cross-Functional Voice of Customer: Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role. Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred. Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale. Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization. Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs. Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between $238,000-280,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.