Location: Romania; Malta; Czech Republic
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
You will play a key role in delivering a world class, 6 star experience to new clients during their early journey with Kraken. As part of a high performing, round the clock team renowned for its commitment to client care and industry leading security, you'll ensure every client feels supported from day one, and that any barriers to their success are proactively removed.
This role offers a fixed term contract, for the duration of 6 months.
THE OPPORTUNITY
- Manage client onboarding and verification, including KYC document review and validation, as well as funding and general inquiries via email and live chat
- Guide existing clients through document resubmission and re-verification during remediation initiatives
- Identify and escalate potential risks or suspicious documentation to the appropriate teams
- Address client questions on application status, account upgrades, and verification requirements with clear, timely communication
- Assist clients with fiat funding and withdrawals, ensuring smooth, compliant transactions
- Communicate relevant marketing initiatives and regional promotions in line with Kraken's guidelines
- Maintain accurate client information and adhere to AML/CTF policies and QA/Risk Management frameworks
- Collaborate cross-functionally, using client and operational feedback to continuously improve onboarding and support workflows
WHAT YOU BRING
- 2+ years of experience in a customer service or business support role where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center
- You must be willing to work shifts on a 24/7 rotating schedule, including evenings and weekends
- Strong knowledge of and passion for cryptocurrency and the digital asset industry
- Understanding of CSAT drivers, dissatisfaction factors, and NPS metrics
- Quick to grasp new concepts, systems, and process changes, and skilled at explaining complex procedures clearly to clients and internal stakeholders
- Exceptional attention to detail, with strong workflow accuracy and process adherence
- Highly organized, with excellent time management across multiple priorities in a fast paced environment
- Strong interpersonal skills and a deep commitment to data privacy and compliance
- This is a fully remote role requiring English fluency.
NICE TO HAVES
- Experience working on AML (Anti Money Laundering) or KYC (Know Your Customer) processes, such as document verification, risk assessment, or compliance monitoring
- Experience with CRM software such as ZenDesk or Salesforce
- Global Shared Services experience strongly preferred
- Fluency in the following languages: French, Portuguese, Italian, German, Russian, Turkish, Chinese, Korean.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоRomania; Malta; Czech Republic; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: EMEA
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation, we encourage you to apply!
You can work remotely from anywhere in Northern Ireland.
How you’ll make an impact
Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery.
You will provide strategic and technical oversight to the team and the program.
Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats.
Collaborate with customers and partners to strengthen their security posture.
Drive ongoing optimisations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities.
Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams.
Information Protection
Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls.
Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution.
Oversee Threat Hunting program to detect and mitigate advanced threats.
Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks.
Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse.
Incident Detection and Response
Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls.
Coordinate the detection and response to attacks through all incident phases.
Ensure incident reports are accurate, detailed and relevant.
Monitor, detect, and remediate misconfigurations and security risks across our cloud environments.
Participate in a 24/7 on-call rotation.
Security Services
Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management.
What We'll Expect from You
5+ years of Security Engineering, Security Operations or Security Architecture experience.
CISSP, GCIH or similar certification preferred.
Experience acting as technical lead to distributed teams consisting largely of remote engineers.
Experience complying with PCI-DSS and other compliance and regulatory standards.
Experience with attacker tactics, techniques and procedures.
Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards.
Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports.
Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response).
Deep understanding of operating system, networking and application concepts.
Experience hardening Windows, MacOS, Linux Containers and Kubernetes.
Familiarity with AWS security best practices and Infrastructure-as-Code.
Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust).
Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers.
Ability to work during critical incidents or to support coverage requirements.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
.
Applicant Privacy Notice (United Kingdom)
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is looking for a
Senior DevOps Engineer
to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization.
We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way.
As part of our dynamic team, your responsibilities in this role will include:
Design, build and run secure
AWS infrastructure
(EC2 with Docker Compose, EKS) with
Terraform and Ansible
; move suitable workloads from EC2 to EKS
Build and maintain
CI/CD in GitHub Actions
; move remaining Jenkins jobs to GitHub Actions
Keep new and existing services at our security baseline:
Cloudflare proxy with WAF
and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root
Own monitoring, alerting and logs on our standard stack (
Grafana, OpenTelemetry, Sentry
); on-call, incident response, post-incident reviews
Own backups and regular restore tests
Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects
Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket
Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards
Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review
Work with internal teams and contractors
; set and enforce standards; mentor other engineers.
Our ideal candidate possesses the following skills:
5+ Years in DevOps / SRE:
Proven background operating mission-critical production environments, including
3+ years of hands-on experience running AWS
at scale
IaC & CI/CD Mastery:
Expert with
Terraform
, highly proficient with
Ansible
, and experienced in designing production workflows with
GitHub Actions
Containerization & Kubernetes:
Strong production experience with
Docker
and
Kubernetes
(specifically managed AWS
EKS
and
Helm
)
Production Security & Incident Management:
Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and
Cloudflare WAF/proxy
configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills
English proficiency
at
B2 level or higher
.
What Else We Expect & Value:
Application Ecosystem Familiarity:
Experience supporting Node.js and Python microservices
paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare
Modern Observability:
Practical setup and maintenance of
Grafana
,
Prometheus
, and
OpenTelemetry
pipelines
Core Scripting & Systems:
Deep fluency in
Linux
administration,
Bash
, and
Python
scripting.
Collaborative Leadership:
Ability to effectively manage, document, and standardize work across internal teams and external contractor groups.
AI-Augmented Workflow:
Daily experience leveraging modern AI developer tools and agents (
Claude Code preferred
) to accelerate engineering output.
Proactive & Autonomous Mindset:
A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table.
Nice to have:
Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications.
What we offer:
Fully remote
work format
Schedule:
Monday–Friday, 2 PM – 11 PM Eastern European Time
(including 1 hour break)
A collaborative, innovation-first environment that values initiative and experimentation
Paid time off and sick leave
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday.
Hiring process:
Interview with Recruiter
Interview with Hiring Manager
Technical Interview
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
We look forward to meeting you!
👋
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution..
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
Shift Requirements & Schedule
As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock.
About You:
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Worldwide
Workplace: hybrid
This is a "Jumper" position between Laundry Supervisor and Laundry Master.
Laundry Supervisor
Department / Section: Hotel / Housekeeping
Reports to: Laundry Master
The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures.
The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.
Duties and Responsibilities:
Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen
Monitor workflow and prioritize tasks to meet operational demands and avoid shortages.
Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition.
Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards.
Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master.
Supervise and support Laundry Attendants during shifts.
Conduct pre- and post-shift briefings.
Ensure adherence to SOPs, safety procedures, and public health standards.
Monitor team performance and support Laundry Master with evaluation reports.
Promote teamwork, efficiency, and accountability within the department.
Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities.
Monitor equipment performance and report any defects or breakdowns.
Follow up on maintenance requests in coordination with the Laundry Master.
Monitor and verify daily production reports for accuracy and completeness.
Support inventory control by minimizing loss or damage of linen and uniforms.
Enforce proper storage of chemicals and equipment.
Identify operational inefficiencies and recommend improvements to procedures and workflows.
Perform any other duties as assigned by the superior, in line with operational needs.
Requirements
Proven experience in a supervisory role within laundry operations, in cruise vessels.
Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling.
Demonstrated leadership and team supervision skills.
Effective problem-solving and decision-making capabilities.
High attention to detail with a strong focus on quality control.
Basic cost awareness with the ability to support waste reduction and efficient resource use.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to coordinate across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Laundry Master
Department / Section: Hotel / Housekeeping
Reports to: Assistant Executive Housekeeper / Executive Housekeeper
The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards.
The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations.
Duties and Responsibilities:
Plan, organize, direct, and control all laundry operations onboard.
Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen.
Monitor production flow and adjust priorities to prevent shortages across departments.
Ensure all items are returned clean, pressed, stain-free, and in good condition.
Establish duty rosters, section plans, and rotation schedules.
Train, coach, and develop team members to improve performance.
Conduct performance evaluations in coordination with the Executive Housekeeper.
Ensure correct handling of fabrics, chemicals, and equipment usage.
Conduct regular inspections of finished products and production processes.
Identify operational issues and implement corrective and preventive actions.
Maintain high standards of hygiene and cleanliness in all laundry areas.
Ensure all laundry equipment is operated correctly and maintained in optimal condition.
Schedule and supervise routine cleaning procedures.
Raise and follow up on maintenance requests with the Technical Department.
Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages.
Support departmental budgeting and cost control initiatives.
Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper.
Prepare and submit monthly discard/breakage reports, with clear justification of root causes.
Ensure compliance with Safety procedures and Public health protocols.
Coordinate with other departments to ensure timely service delivery.
Prioritize workloads based on operational demands and turnaround requirements.
Support special operational needs (turnaround days, peak loads, events).
Perform other responsibilities as assigned by the superior, but not limited to the above.
Requirements
Proven leadership experience in laundry operations, preferably within cruise ships.
Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment.
Demonstrated leadership and team management skills.
Strong organizational and operational planning abilities.
Effective problem-solving and decision-making capabilities.
High attention to detail with a focus on quality control.
Solid cost awareness and resource management skills.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to work across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Embarkation last week November 2026
Contract length: 9 months on/ 2 off
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This role is available for candidates located in the United States or Canada.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on
Prometheus
,
Grafana Alloy
,
Mimir proxies
, and OpenTelemetry.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
Take an active role in influencing our roadmap and your own career objectives.
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.
As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action.
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs .
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.
Requirements:
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well.
Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way.
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering.
Experience writing clean, robust, and performant software that is easily maintained by others.
Bonus Points For:
Experience writing low level code for databases, storage layers, or query engines.
Experience working with Kubernetes.
Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects).
Exposure to microservices architecture and distributed systems, or a desire to learn.
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD 186,500 to AUD 223,500. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has two sub-squads, Ingest and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing?
Take a very active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What are we looking for in you?
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Some experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
Nice to haves:
Experience working with Kubernetes is highly desirable
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with the concept of infrastructure as code
In the United States, the base compensation range for this role is USD
174,500
- USD 209,000
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This role is available for candidates located in the United States or Canada.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on
Prometheus
,
Grafana Alloy
,
Mimir proxies
, and OpenTelemetry.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
Take an active role in influencing our roadmap and your own career objectives.
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.
As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action.
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs .
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.
Requirements:
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well.
Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way.
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering.
Experience writing clean, robust, and performant software that is easily maintained by others.
Bonus Points For:
Experience writing low level code for databases, storage layers, or query engines.
Experience working with Kubernetes.
Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects).
Exposure to microservices architecture and distributed systems, or a desire to learn.
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.
Compensation & Rewards:
In Australia, the Base compensation range for this role is CAD 164,500 to CAD 197,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has two sub-squads, Ingest and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing?
Take a very active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What are we looking for in you?
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Some experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
Nice to haves:
Experience working with Kubernetes is highly desirable
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with the concept of infrastructure as code
In the United States, the base compensation range for this role is USD
154,000
- USD 185,000
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Europe/Ukraine
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
— Experience: 4+ years of professional experience in software engineering, where the last 2+ years was hands-on experience in the blockchain domain.
— Strong production Golang: you write and ship services in Go, and you are comfortable reading, debugging and patching upstream Go codebases.
— Blockchain Expertise: Extensive experience with Ethereum, including a deep understanding of its protocol, smart contract development, and associated technologies.
— Hands-on experience in developing, deploying, and maintaining smart contracts on EVM chains (Solidity).
— Understanding of L2s and optimistic rollup fundamentals: block derivation from L1, batch submission, state proposals, the withdrawal flow, and forced inclusion.
— Understanding of OP Stack components and architecture.
— Kubernetes and CI/CD: familiarity with Kubernetes for container orchestration and CI/CD tools for deployment automation.
— Monitoring Tools: Familiarity with monitoring tools such as Prometheus and Grafana for performance tracking.
— Cloud Platforms: Familiarity with cloud platforms (preferably AWS) and experience with containerization (Docker) is a strong plus.
Would be a plus:
— Rust at the level of reading and patching code.
— Understanding of fault proofs: dispute games, bisection, FPVM, as well as ZK-based approaches.
— Experience in conducting and successfully passing smart contract security audits.
— Experience in developing blockchain nodes, bridges, indexers, etc.
Responsibilities
— Deploy, upgrade, and operate OP Stack components.
— Set up monitoring and alerting: Prometheus, Grafana, PromQL dashboards, instrumentation of domain metrics (economic, bridge, sequencing).
— Take part in the on-call rotation, drive incident response, and write post-mortems and runbooks.
— Work with the smart contracts, security and product teams on launches, network upgrades and hard fork activations.
— Foster collaboration, knowledge sharing, and professional growth.
— Work closely with cross-functional teams to define project requirements and ensure alignment with business objectives.
— Stay updated on advancements in blockchain technology and Ethereum, and apply new features and best practices to enhance our solutions.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Role Overview
Purpose: develop engineering competence while supporting safe, accurate and timely technical delivery for assigned ES and IIS projects under supervision.
Be responsible for the care, completeness, traceability and timely preparation of assigned calculations, drawings and procedure inputs; submit all engineering outputs for checking and approval before release.
Apply approved standards, templates and document controls; escalate uncertainty, technical risk and scope changes to the supervising engineer.
Work within assigned competence and supervision arrangements. Technical approvals, purchasing commitments and budget approvals remain with authorized personnel.
Responsibilities
Prepare routine engineering calculations, equipment data, drawings and P&ID markups using approved methods under guidance; record inputs, assumptions, units and sources.
Draft procedures and engineering content for work packs; incorporate review comments and maintain revision history.
Assist with job design, equipment selection and specification, considering operating requirements and equipment capabilities and limitations. Support workshop familiarization and function testing under competent supervision.
Assist with engineering inputs to tenders, technical queries and project reporting; support activity sequencing, resource planning and mobilization schedules, and communicate progress, dependencies, shortages and delivery risks promptly.
Participate in planned workshop, project and site rotations across relevant service lines, assisting with field data collection and project execution under the guidance of the assigned engineer or site supervisor.
Follow EnerMech and client quality, health, safety and environmental requirements; participate in risk reviews and report hazards, nonconformities and proposed changes.
Support post-job analysis by comparing planned and actual performance, recording equipment performance and contributing to close-out reports and lessons learned. Recommend improvements to shared templates, calculation tools and controlled technical libraries.
Prepare equipment, tooling and consumables lists and assist with mobilization checks; coordinate with operations and workshop teams to confirm availability, readiness and suitability, and identify missing items before mobilization.
Prepare technical inputs to material requisitions and assist with supplier technical clarifications and quotation comparisons, subject to engineering review.
Assist with estimates and track assigned equipment, material and service costs against approved allowances; report variances to the project team.
Requirements
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to scope.
Experience:
entry-level, typically 0–2 years.
Travel:
workshop and onshore / offshore assignments as required; scope, training and travel expectations to be confirmed for the vacancy.
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Lendava, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
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