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Location: New York; San Francisco Workplace: Hybrid ABOUT ALCHEMY Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.   THE ROLE We're looking for a Security Operations Engineer to improve how Alchemy detects threats, investigates incidents, and reduces operational security risk. This is a hands-on individual-contributor role with no people-management responsibilities. You'll investigate suspicious activity and build the systems that make the next investigation faster and more reliable. AI-assisted engineering and investigation should be part of your daily work: connecting evidence, developing detections, building response workflows, and checking the results against source data. You'll also help the team get better at this work. Through shared tooling, code review, pairing, and practical documentation, you'll give teammates capabilities they can use independently.   WHAT YOU WILL DO - Detect and investigate threats. Triage alerts, hunt for suspicious activity, and investigate across cloud infrastructure, corporate systems, identity, endpoints, and production environments. Establish what happened from evidence and communicate uncertainty clearly. - Engineer detection coverage. Build and tune detections, onboard useful telemetry, and maintain reliable log pipelines. Test rules against representative attacks and benign activity; address missing coverage and noisy alerts. - Respond to incidents. Participate in the security on-call rotation and incident response, including scoping, containment, recovery, and post-incident improvements. Preserve evidence and coordinate changes with system owners. - Build AI-assisted security workflows. Automate evidence collection, alert enrichment, investigation timelines, and response preparation. Connect agents to approved tools and data sources so they can complete bounded tasks with traceable results. - Verify before trusting. Evaluate AI-assisted workflows against known cases and adversarial inputs. Require evidence for conclusions, test false-positive and missed-threat behavior, and keep human approval for disruptive containment actions. - Reduce operational exposure. Partner with Infrastructure and IT on vulnerability remediation, cloud and host hardening, identity controls, and attack-surface monitoring. Prioritize findings by exposure and impact, then verify remediation. - Help secure agent operations. Work with platform and product-security partners on operational controls for agent identities, credentials, tool access, and audit logging. Investigate misuse and build detections for suspicious agent behavior. - Improve how the team works. Share reusable code, investigation skills, runbooks, and evaluation cases. Pair with teammates, review automation, and teach approaches they can apply to their own investigations. - Measure defensive outcomes. Track detection coverage, alert quality, investigation effort, response time, and remediation progress. Use those measures to decide what to improve next.   WHAT WE ARE LOOKING FOR - Hands-on security operations experience spanning detection engineering, threat hunting, and incident response. - Strong scripting and software-building ability, especially Python; experience with APIs, version control, tests, and operating automation in production. - Experience with a SIEM such as Panther, Splunk, or an equivalent platform, including detection logic and log analysis. - Working knowledge of cloud security, identity, endpoint telemetry, networking, and Linux systems. Ability to investigate across system boundaries. - Evidence of building and using AI-assisted tools in security or adjacent engineering work. You can show how you validate outputs, handle failures, and protect sensitive information. - Sound incident judgment: you can separate a hypothesis from a finding, preserve evidence, and choose when to escalate or contain. - A record of making teammates more effective through tools, mentoring, code review, or documentation, without needing management authority. - Clear written communication and the willingness to own both urgent investigations and the follow-through that prevents repeat incidents.   HELPFUL EXPERIENCE - AWS, Kubernetes, bare-metal infrastructure, detection-as-code, or SOAR workflows. - Digital forensics, threat intelligence, or testing detections through attack simulation. - Securing AI agents and tool integrations, including prompt injection, credential misuse, and data-exfiltration risks. - Blockchain infrastructure or other environments with sensitive keys and high-impact production systems.   WHAT SUCCESS LOOKS LIKE - Investigations reach evidence-backed conclusions faster. Detection coverage improves, repeat noise declines, and remediation is verified. The team adopts tools and workflows you've built, with clear limits on what agents may do and a tested path for handling failures.   BENEFITS & PERKS 🏥 Private Health Insurance 💪 Gym Reimbursement 🚅 Commuter Benefits 🌴 Flexible Time Off 🥙 In-Office Group Meals 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/

Location: Jersey City, New Jersey Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview : The Manager, Revenue Accounting will play a key role in preparing Compass Pathways for the transition from a clinical-stage biotechnology company to a commercial organization. This role will establish and ultimately manage scalable revenue accounting processes, policies, systems and controls in support of potential commercialization. The successful candidate will lead the accounting framework for the order-to-cash cycle, including revenue recognition, gross-to-net accounting, customer and distribution arrangements, accounts receivable and related financial reporting. The role will partner closely with Commercial Operations, Market Access, Supply Chain, Legal, FP&A, Tax, Finance Operations and external advisors to ensure evolving commercial arrangements are appropriately reflected in the Company’s accounting and control environment. Must have experience working in house at a biotech or pharma company. Location: Remote on the East Coast in the United States. Reports to: Accounting Senior Management. Roles and responsibilities ( Include but are not limited to ): Lead the development and implementation of scalable revenue accounting processes, policies and controls in preparation for potential U.S. commercialization Own accounting assessments of commercial arrangements under ASC 606, Revenue from Contracts with Customers, including customer contract reviews and documentation of significant accounting judgements Develop and maintain the Company’s gross-to-net accounting framework, including methodologies for estimating and recording applicable commercial and governmental rebates, discounts, chargebacks, distribution fees, returns and other deductions from gross revenue, and coordinate the sourcing, validation and processing of data used in gross-to-net estimates and accruals Partner with Commercial Operations, Market Access, Legal and Supply Chain to evaluate proposed pricing, contracting, distribution, specialty pharmacy and other commercial arrangements and identify accounting, data and control implications Establish accounting processes for product sales through relevant distribution and pharmacy channels, including revenue recognition, inventory movement, reconciliation of channel data, customer payment terms and accounts receivable, in partnership with our 3PL and/or other operational process owners Lead the revenue accounting workstream, identifying accounting, systems, data and control requirements associated with first potential product launch and help drive cross-functional launch-readiness activities Own or oversee monthly and quarterly revenue accounting activities, including journal entries, account reconciliations, gross-to-net accruals and related account analyses Develop and maintain revenue-related accounting policies, technical accounting memos and audit-ready documentation supporting significant estimates, judgements and changes in assumptions, including the methodologies, data and controls supporting gross-to-net reserves Establish processes to ensure timely Finance review of new or modified commercial agreements, including identification of revenue recognition, gross-to-net, systems and internal control implications prior to execution Establish and maintain SOX-compliant controls over revenue, gross-to-net estimates, accounts receivable and related commercial processes, including preparation and retention of complete, audit-ready control evidence Develop processes to compare actual gross-to-net activity with recorded estimates, analyze variances and refine assumptions as commercial experience develops Support financial statement disclosures and management reporting related to revenue and associated balance sheet accounts Partner with external auditors and advisors on revenue accounting matters and provide supporting documentation for quarterly reviews, annual audits, and control testing Partner with Finance Operations, IT and Commercial Operations teams to define the systems, master data, interfaces and reporting required to support the order-to-cash process Establish processes to capture and reconcile data received from distributors, specialty pharmacies, third-party logistics providers and other commercial partners Work with FP&A to support revenue and gross-to-net forecasting, assess accounting assumptions and explain actual-to-forecast variances Collaborate with Supply Chain on the interaction between revenue recognition, inventory and cost of goods sold, including relevant transfer of control considerations Identify opportunities to automate revenue accounting processes, improve data integrity and strengthen controls as commercial transaction volumes increase Candidate Profile: Bachelor’s degree in Accounting, Finance or a related field; CPA or equivalent professional accounting qualification strongly preferred Approximately 7 or more years of relevant accounting experience, with flexibility depending on the level of the successful candidate Strong technical knowledge of U.S. GAAP, particularly ASC 606, with demonstrated experience applying revenue recognition guidance to commercial arrangements and variable consideration Hand on experience with U.S. pharmaceutical or biopharmaceutical product revenue accounting, including gross-to-net accounting and related reconciliations and controls Experience supporting quarterly and annual financial reporting, external audits with hands-on experience owning and operating SOX controls and preparing supporting documentation in a public company environment Strong analytical skills and the ability to develop and document significant accounting estimates and translate complex commercial arrangements into clear accounting conclusions and operational processes Demonstrated ability to work independently, build new processes, partner effectively with Finance and non-Finance stakeholders and communicate technical accounting matters clearly Experience preparing a biotechnology or pharmaceutical company for its first commercial product launch is strongly preferred Knowledge of pharmaceutical gross-to-net arrangements, including payer rebates, government programs, chargebacks, returns, discounts and distribution-related fees, and experience accounting for and reconciling government and commercial rebate activity is highly preferred Experience with specialty pharmacy, specialty distribution and/or third-party logistics models is preferred Experience implementing or enhancing ERP, revenue, gross-to-net or other commercial accounting systems is preferred Public accounting and SEC reporting experience are preferred Demonstrates Compass values Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $140,000 — $190,000 USD Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: Worldwide Bilingual Property Management Virtual Assistant (English/Spanish) Job Overview We are seeking a highly organized, detail-oriented, and proactive Property Management Virtual Assistant to support the day-to-day operations of a residential property management company. The ideal candidate will have strong communication and administrative skills, experience handling tenant inquiries, coordinating maintenance requests, supporting leasing operations, and assisting with rent collection. This role requires excellent customer service, attention to detail, and the ability to manage multiple responsibilities while maintaining accurate and organized records in AppFolio. Key Responsibilities Communications & Front Desk Monitor designated shared inboxes and organize incoming messages. Manage incoming calls and respond to voicemails on the North Shore and Helge Capital phone lines. Identify and promptly escalate urgent issues to the Property Manager. Tenant Services & Maintenance Handle tenant concerns, questions, maintenance requests, and complaints. Coordinate with relevant teams to address tenant concerns and escalate issues to the Property Manager when necessary. Document all tenant communications accurately in AppFolio. Submit and manage work orders, track open maintenance requests, and follow up with tenants and maintenance teams regarding their status. Monitor overdue work orders and flag them for appropriate follow-up. Leasing Support Schedule and coordinate property tours for prospective tenants. Maintain and update prospect, applicant, and resident records in AppFolio. Follow up on pending lease signatures and outstanding required documentation. Notify tenants of upcoming lease expirations as requested by the leasing team. Rent Collections Monitor tenant accounts with past-due balances. Send rent notices and balance reminders to delinquent tenants. Contact tenants regarding outstanding balances through phone calls, text messages, and email. Prepare and compile delinquency reports for management review. Resident Files & Reporting Organize and maintain electronic resident and lease files. Ensure resident documentation is properly organized, accurate, and readily accessible. Qualifications Prior experience in property management, real estate support 2+ years At least 2+ years of experience working as a PMVA with US clients Proficiency with property management platforms like AppFolio, Buildium, Yardi, or similar Previous experience in property management, leasing support, or a related administrative role. Experience using AppFolio or similar property management software is preferred. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to handle tenant inquiries professionally and maintain confidentiality. Strong follow-up and coordination skills. Ability to work independently, manage multiple priorities, and meet deadlines. Spanish proficiency is required for this position. Salary: $12 / hour

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. The delivery department is responsible for all customer new and extended deployments and manages all operational activities that relate with the stability of the processing of Aidoc products. As a Technical Support Engineer, you will be responsible for providing excellent support for our globally-based clients. The team gets requests from our clients via different communication channels, works on the triage, provides high-quality responses, and escalates complicated requests in the production environment. Responsibilities: Working to resolve all escalated incoming client issues by phone, email within defined SLAs Filtering support tickets, prioritizing and escalating the most impactful, complex issues, and managing them directly with the engineering teams Documenting issue statuses and providing updates to management. Developing, documenting, and maintaining standard operating procedures, best practices, and customer service guidelines with the global Support department Enabling the global Support department and being a focal point for knowledge transfer within the department Handling proactive alerts and coordinating production incidents, both resolving issues independently and handling communication with relevant development teams. Requirements: 3+ years of experience in technical support Knowledge and experience with SQL Experience in navigating complex support scenarios Customer-oriented and exceptional interpersonal skills Excellent analytical and problem-solving skills Self-starter, experience within a start-up environment Experience working cross-functionally with product and engineering to escalate issues and thoroughly document expected behavior, current behavior and steps to replicate Experience working with PagerDuty, Salesforce, Slack. Working at Aidoc: Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Location: Dubai, United Arab Emirates Workplace: on-site Deluxe Holiday Homes is seeking a talented MEP Multi Technician to join our Maintenance department. The ideal candidate will have to undertake the responsibility to preserve the good condition and functionality of premises. You will perform maintenance tasks of great variety such as MEP, HVAC installations, Maintenance, painting, landscaping etc. Responsibilities Conduct all sort of fixes, repairs, replacements including but not limited to electrical, plumbing, carpentry, painting, pool and air conditioner. Responsible for completing basic maintenance work orders as assigned at company managed rental properties or offices. Report work performed, time spent, parts used, and next steps needed if necessary. Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation. Maintain and keep log of own inventory. Report all expenses and consumed materials on the superior in proper manner. Prepare or assist in preparing properties to a ready-for-occupancy condition, prepare inspection report when required. Report work performed, time spent, parts used, and next steps needed if necessary. Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation. Maintain and update supply inventory. Safeguard all supplies, equipment and tools. Perform other job duties including but not limited to office and interior home maintenance or other property management functions as needed and requested by supervisor. Represents Deluxe Holiday Homes in a professional manner at all times. During emergency to immediately attend to the required property/place (can occur on Friday or during night-time) in order to help prevent the emergency and provide temporary solution (such as water leakage, etc.). Perform any other jobs as assigned by management. To excel in this role, you should have a strong technical background and be familiar with various maintenance procedures. You should also possess excellent problem-solving skills and be able to work independently or as part of a team. Prior experience in a similar maintenance role Knowledge of HVAC and MEP systems Proficiency in basic carpentry and painting techniques Ability to prioritize and manage multiple tasks. Conversational level of English speaking, reading and writing is required. Strong attention to detail Excellent communication and interpersonal skills Valid UAE manual driving license is required. Willingness to travel between company-managed properties and attend urgent maintenance requests as required. If you are a motivated individual with a passion for maintenance and a desire to contribute to the success of Deluxe Holiday Homes, we would love to hear from you. Apply now to join our team as a General Technician!

Location: Manila, Philippines Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Values Here are our Company Values and we’d love to have individuals who can be a culture add to our team! What We Offer Permanently Remote Pay wired directly to your bank account $50 Monthly Stipend Annual Bonus Performance-based bonuses Flexible PTO Enjoy company time off during some of the major US and PH Holidays Company-issued Device Career fast track for performers and internal mobility Learn from a team of Stanford, MIT, Google, and Harvard alumni Grow With Us Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix. Day in the Life Responsible for team performance and retention. Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success. Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team. Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc. Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team. Who You Are At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level Strong preference for candidates with experience in: Managing voice accounts Managing non-voice accounts handling SMS, chat, and email interactions Handling both voice and non-voice accounts Previous experience in handling a team with sales and customer service focus metrics: CSAT Sales AHT Quality Highly organized with a problem-solving & data-driven mindset Exceptional written, verbal, and presentation skills Ability to become a product expert and advocate for the Workstream platform Ability to quantify, analyze, and share findings related to project impact A willingness to experiment rapidly, make mistakes, and learn Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Sri Lanka Workplace: fully We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems. A little heads-up: We're currently gathering expressions of interest for our upcoming January 2027 intake! While recruitment hasn't officially started, we'd love to get to know you in advance. Once the role opens, our team will review your application and reach out if your experience and skills align with what we're looking for. As this is an Expression of Interest, it may take some time before you hear from us. We truly appreciate your patience and interest in being part of Osome, and we look forward to potentially connecting with you! What to expect: You’ll work on real client accounts, not dummy data, and at real volume. You’ll process hundreds of transactions every day. Accuracy and pace both matter. Your reconciliations feed directly into the reports and filings our accountants finalise. This is a behind-the-scenes role with no direct client contact. You’ll work closely with team leads, accountants and our Client Success team. Your output is measured clearly every day and every month, so you’ll always know where you stand. If you want to build confidence, judgement, and ownership, it will be. What you'll do: Reconcile bank transactions for your assigned client companies by matching them to supporting documents and posting them to the right accounts in the general ledger. Review and categorise purchase and sales invoices so accounts payable and receivable stay accurate. Work through a task-based queue at a steady pace every day and meet daily and monthly productivity targets. Don’t leave the work for month-end. Help clear backlog cases by financial year end, starting with the oldest and most urgent. Spot missing or unclear documents and raise clear, specific queries for our Client Success team to follow up with clients. Check your own work before handing it over, so cases reach review clean and need little rework. Join daily check-ins with your team lead to flag blockers, resolve discrepancies and suggest process improvements. Use our in-house matching, routing and productivity tools, and adapt as they evolve. Who you are: 1 to 3 years of working experience in a related field, preferably in accounting or bookkeeping. A Bachelor's degree in Accounting, Finance, or a related field. Relevant experience and certifications (e.g., Certified Bookkeeper) will be considered. Proven experience in bookkeeping or accounting roles, with a strong understanding of bookkeeping principles, practices, and relevant software exposure. Excellent attention to detail and accuracy in financial data review, with the ability to identify and resolve discrepancies. Proficiency in using bookkeeping software and tools, along with the ability to adapt to new technologies and software platforms as we develop our own accounting software. Excellent communication skills, both written and verbal, with the ability to effectively communicate with team members and clients. Ability to work independently and collaboratively within a team, following instructions and seeking guidance when needed. Strong knowledge of accounting standards, regulations, and compliance requirements, which includes but not limited to accurate journal entries. Ability to maintain confidentiality and handle sensitive financial information with integrity. Strong problem-solving skills, with the ability to analyse financial data and identify solutions. You’ll leave this role better than you started. That’s the goal. What you'll bring A solid grasp of double-entry bookkeeping and bank reconciliation. Attention to detail at volume: you’re as accurate on the 300th transaction as on the first. Comfort working with targets and daily metrics. Experience with cloud accounting software (e.g. Xero or QuickBooks) is a plus. Our Benefits Multi-cultural environment to enhance your global perspective. Learning opportunities and mentorship from peers and leaders. An agile working model focused on goals and performance. Remote working arrangement. USD 92 health allowance monthly. Company-provided laptop. Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

Location: Jersey City, New Jersey Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care. The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD. We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways Job overview: The Associate Director, Patient Marketing supports the development and execution of Patient marketing strategies for COMP360, inclusive of all digital and media efforts and execution of patient support materials. This role is responsible for translating Patient strategy into high-quality, compliant tactics that support launch readiness and drive patient awareness, education, and engagement. This individual will contribute to insight-driven planning, tactical execution and performance tracking across patient marketing initiatives, digital experiences, educational resources and campaigns that support commercialization objectives. This individual will report to the Director, Patient Marketing and partner closely with Commercial Operations, Sales Leadership, Patient Advocacy, Medical Affairs, Market Access, Corporate Communications, Clinical Development, Regulatory, and Legal to deliver coordinated go-to-market initiatives that drives Patient awareness. Location: Remote in the United States. Reports to : Director, Patient Marketing. Roles and responsibilities (include but are not limited to): Support the development and execution of patient marketing strategies for COMP360, with a focus on core materials, digital/media tactics, and foundational patient support services in partnership with the Patient Engagement team Participate in market research, analyze market trends, competitive activity, and customer insights, and synthesize findings to inform tactical planning and execution Lead the development and approval of Patient marketing materials, campaigns, and tools that communicate COMP360’s value proposition while ensuring alignment with medical, legal, and regulatory guidance Collaborate with the Patient Engagement, Sales, Patient Access, Market Access, Patient Advocacy and Medical Affairs team to develop Patient Support programs and materials Manage day-to-day agency and vendor workstreams, project timelines, budgets, and performance metrics to ensure efficient execution and continuous optimization Support development and execution of lifecycle marketing initiatives that engage and educate patients across key moments of the treatment journey Support development of advocacy, partnership, and community-building initiatives that strengthen the patient experience throughout the treatment journey in collaboration with Patient Advocacy Coordinate cross-functional alignment on marketing initiatives, identify operational efficiencies, proactively solve challenges, and ensure nothing falls through the cracks across patient marketing workstreams Demonstrate Compass's culture of compassion, boldness, inclusion, and rigor while contributing to a collaborative, high-performing marketing team Candidate Profile: Bachelor's degree in Marketing, Business, Life Sciences, or related field; MBA or advanced degree preferred 6+ years of marketing experience in biotech/pharma or healthcare, with experience in Patient marketing, consumer health, specialty therapeutics, CNS, or launch preparation preferred Must have experience working in-house of a biotech/pharma company Strong working knowledge of US healthcare dynamics and promotional review processes; familiarity with payer, access, and regulatory considerations for investigational or specialty products preferred Expertise supporting market research, brand strategy, omnichannel marketing, agency management, storytelling, and marketing analytics tools Excellent cross-functional collaboration, communication, project management skills, and attention to details Mission-driven marketer passionate about mental health innovation and Compass's values Compensation Description (annually): Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 【Base salary per annum】: $180,000 — $220,000 USD Benefits: For an overview of our benefits package and compensation information, please visit  " Joins us - Our Benefits ". These include f lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health. Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Location: US About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About this role The Director of Marketing Operations builds the systems, data, and processes, and reporting that help Aidoc turn marketing investment into measurable account engagement, pipeline progression, and revenue. This leader owns our marketing technology roadmap, campaign operations, lead lifecycle, and performance reporting, partnering closely with Marketing, Sales, and RevOps. Aidoc sells into complex healthcare organizations with long, multi-stakeholder buying journeys. The right person will make our technology work as a connected system for enterprise demand generation and account-based marketing. Our ecosystem includes Salesforce, HubSpot, LeanData, GA4, Google Tag Manager, Cloudingo, iCapture, Revealed, Databricks, and Userled. We are evaluating a possible move from HubSpot to Marketo; this role will assess the tradeoffs and lead the migration if approved. Responsibilities Own marketing operations strategy. Set the roadmap, priorities, standards, and team structure to support Aidoc’s growth goals. Advise marketing leadership on investment, capacity, and measurement. Lead the marketing technology stack. Govern HubSpot and its integrations with Salesforce, LeanData, iCapture, and the rest of the marketing tech stack. Manage vendors, contracts, and the martech budget. Evaluate and execute platform change. Assess HubSpot and Marketo against Aidoc’s requirements, total cost, integrations, security, and scalability. If a move is approved, lead the HubSpot-to-Marketo migration, including data and field mapping, lifecycle and campaign design, integration testing, consent and deliverability checks, cutover, and adoption. Run the lead and account lifecycle. Own capture, enrichment, scoring, routing, lifecycle stages, Sales handoffs, and service-level agreements. Align definitions and Salesforce campaign practices with Sales Ops and RevOps. Enable enterprise and ABM programs. Build the data, segmentation, and campaign operations that support multi-stakeholder healthcare buying groups and coordinated plays across priority accounts. Make performance visible. Improve data quality and reporting that connects campaign engagement to account progression, opportunity movement, pipeline, revenue, and efficiency. Explain attribution assumptions and limitations. Scale execution. Create repeatable processes for campaign setup, QA, launch, and post-campaign learning. Identify practical opportunities to use automation and AI to improve speed and reliability. What success looks like Within the first year, Marketing, Sales, and RevOps share trusted funnel definitions and reporting; lead routing and campaign operations are reliable and repeatable; data quality and visibility into marketing’s contribution have improved; and the martech stack is fit for Aidoc’s needs. If a HubSpot-to-Marketo move is approved, it is delivered against agreed milestones with data integrity, campaign continuity, and user adoption protected. Requirements 8+ years in marketing operations, revenue operations, or a related field. Experience owning marketing operations or a major martech program at a B2B technology company; enterprise or healthcare technology experience is a plus. Deep hands-on experience with a marketing automation platform and Salesforce, including their data architecture, campaign practices, and integrations. Experience planning or executing a marketing automation migration. HubSpot-to-Marketo migration experience is strongly preferred. Strong background in lead and account lifecycle management, scoring, routing, funnel metrics, campaign operations, and attribution. Experience leading marketing operations at a company that takes part in 80+ events per year. Analytical rigor, sound data-governance practices, and experience building reporting that supports business decisions. Experience managing technology vendors, contracts, and budgets; clear communication with both technical and executive audiences. Working knowledge of privacy, consent, and email requirements, including GDPR, CCPA, and CAN-SPAM. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. A 401(k) plan with company match, life insurance, plus long- and short-term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from "I need to buy something" to a signed agreement, an accurate purchase order, and clean spend data at month end. We are hiring a Procurement Operations Business Partner to own that path for the teams that keep Anthropic's offices, people, and physical spaces running. Workplace covers real estate, office build outs and leases, furniture and equipment, facilities services, maintenance, and food and beverage. Security covers physical security: guard services, access control and badging, cameras, and security consulting that protect our offices and people. People covers recruiting agencies and recruiting operations, HR systems, benefits and Total Rewards vendors, and training and development. You will be the person who makes all of it feel simple to the teams who depend on it and reliable to the Finance stakeholders behind it. This is a high volume role with an accounting core. You ensure every purchase in your portfolio is coded, dated, received, and accrued correctly, so spend is right in the books every month. Expect a steady queue of requests, statements of work, change orders, and renewals, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing process Manage a high volume of purchase requests, statements of work, change orders, and renewals each month across Workplace, Security, and People, keeping speed and accuracy high at the same time. Serve as the primary procurement partner by guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an amendment, a lease review, a privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Partner with Privacy, Security, and Third Party Risk on vendors that handle employee or candidate data or have physical access to our offices, such as badging and camera systems, background check providers, and on site service staff. Hold the line that nothing goes live without the review it needs. Launch and track contract review with Legal and outside counsel, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone or progress billing, time and materials, per placement, per head, or recurring monthly service) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Handle the mechanics that come with physical work and goods: multi line quotes, deposits, lead times, receiving, and asset handoffs for furniture, fixtures, and equipment. Know where a purchase belongs. Not everything in these categories should run through a purchase order, and you help requesters tell the difference between a contract that needs Procurement and spend that belongs on a card. Financial completeness and accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials: capitalized build out and equipment versus operating spend, deposits and prepaids versus expense, and lease versus non lease costs. Work the hard cases with Accounting: progress billed construction, retainage, partially delivered milestones, guard services billed in arrears against changing staffing schedules, placement fees tied to start dates and guarantee periods, credits and true ups, and change orders that land mid month. Understand what a contract actually commits us to, including term, termination for convenience, and notice periods, so firm commitment reporting reflects the real exposure. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Translate procurement, legal, privacy, and finance requirements into plain language for Workplace, Security, and People teams, and carry their operating reality back to those teams so controls fit the work. An office opening date, a guard post that has to be staffed tonight, or a recruiting search that has to start this week are real constraints, and you plan around them. Keep a regular check in with your highest volume teams so upcoming office projects, renewals, staffing changes, and searches are visible early and nothing urgent arrives as a surprise. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation can take work off requesters and the team. Minimum qualifications 5 to 7+ years of procurement operations, purchasing, or vendor operations, including time supporting Workplace or Facilities, Security, or People teams. Proven track record of owning a high volume purchasing portfolio end to end in a procure to pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid versus expense, capital versus operating spend, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience managing services vendors on master agreements with statements of work and change orders, where scope moves and the contract, the PO, and the invoice have to stay in sync. Experience with facilities, real estate, or construction purchasing, including milestone or progress billing and receiving against physical delivery. Working knowledge of how contract review, privacy and security review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications Experience with office build outs, leases, or fixed asset purchasing, including furniture, fixtures, and equipment, and working alongside Lease Accounting or Fixed Assets. Experience buying physical security services or systems, such as guard services, access control, or video surveillance. Experience with recruiting agencies, contingent workforce, or HR and benefits vendors, including the privacy review that comes with employee and candidate data. Background in accounting, accounts payable, or a month end close process. Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio. Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Backend Engineer on GitLab's Security Factory: Code Scanning team, you'll help developers find and fix security issues in their code by contributing to the static analysis engine that finds them. Your work spans both the engine and the tools we use to evaluate it. You'll extend how the engine models programs, from parsing source code and resolving symbols to building call graphs and tracking tainted data across files and languages. You'll also build and apply tooling to test its findings against benchmark applications with known vulnerabilities, measuring both false positives and missed vulnerabilities. We build the engine with artificial intelligence (AI) agents that write and review code from written specifications, under human direction. You'll implement component specifications within the team's architecture, working with engineers and AI agents. Good judgment about when to trust agent output, and when to bring it to human review, is central to the role. What you'll do Extend the program model, including parsing, symbol resolution, intermediate representations, call graphs, and taint and data-flow analysis, to support new languages and frameworks. Build and apply AI-assisted tooling to implement, review, and validate engine changes and findings, in collaboration with the team's technical leadership. Measure detection quality against known vulnerabilities, judging changes primarily on false positive and false negative rates. Develop static application security testing (SAST) rules mapped to Common Weakness Enumeration (CWE) and the Open Worldwide Application Security Project (OWASP), along with test fixtures that demonstrate they work. Implement component specifications with engineers and AI agents through phased plans and small, reviewable changes. Keep specifications and code in sync. Improve the harness, agent instructions, and skills that keep agent-written code trustworthy. Use separate coding and reviewing agents, performance checks, application programming interface (API) checks, and dependency checks, and escalate risky changes to human review. Solve technical problems of moderate scope and complexity, and identify and address technical debt that slows the team down. Write maintainable code that meets our internal standards, and help maintain those standards through code review. Participate in on-call rotations to help troubleshoot product operations, security operations, and urgent engineering issues. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Experience using AI or large language model (LLM) tools to generate or evaluate technical content, with the judgment to assess when their output is trustworthy. Solid professional experience writing and testing production code in a systems language, particularly Rust or Go. Our engine is written in Rust, the analyzer wrapper in Go, and the monolith integration in Ruby. You'll be willing to work across them. An interest in static analysis and application security, including parsing, intermediate representations, taint and data-flow analysis, and how vulnerabilities arise in code. Deep expertise isn't required; we'll help you grow it. Organize and progress your work independently in a remote, largely asynchronous environment. The ability to communicate technical problems clearly and concisely and propose iterative solutions. Helpful but not required: experience with performance optimization, Docker and continuous integration and continuous delivery (CI/CD), web or mobile frameworks, guardrails for agent-written code such as mutation testing and fuzzing, or program analysis and security research through publications or open source contributions. Willingness to learn performance optimization and containerized workflows is also welcome. About the team The Security Factory: Code Scanning team develops GitLab's SAST capabilities for customer software repositories. We work closely with the Code Security team on scanning rules and flows, with Composition Analysis on the broader software supply chain, and with other groups across the Sec section. We rely heavily on asynchronous work across time zones. At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Couriers. We tackle complex challenges, from preventing fraud, abuse and Account Takeover to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth. About the Role Trust is foundational to an on-demand marketplace. Deliveroo, DoorDash and Wolt are converging European capabilities into one platform and one global product capability to prevent fraud and abuse. The marketplace is expanding rapidly beyond just restaurants as we become “your door to more." As we add new products, geographies, ways for Consumers, Merchants and Couriers to engage, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain this trust. We’re looking for a Senior Product Manager that will lead dedicated cross-functional teams to solve complex challenges that impact Consumers, Couriers and Merchants and touch every corner of our business - from new user onboarding, to the in-app delivery experience, to the products and services being created that our users can’t find anywhere else. We are looking to hire for a few roles, so you’ll either lead a vertical fraud team protecting Consumers, Couriers or Merchants, or lead a horizontal fraud platform team focused on building our Risk Engine, Data Signals Intelligence and Automation / Anomaly Detection capabilities or leading compliance and authenticity efforts involving Identity Verification and Right to Work. The Fraud team is in hyper growth in terms of its size and impact and offers a unique opportunity to set and execute on a vision that will shape the future of Deliveroo, DoorDash and Wolt globally. You’re excited about this opportunity because you will… Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team. Prevent, detect and mitigate fraud and abuse, building and leveraging AI systems to address risk in real time. Build an AI-led fraud operations platform that turns complex marketplace signals into automated decisions, prioritised investigations, and actionable case workflows, stopping fraud, abuse and manipulation before incidents occur. Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs. Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities. Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights. Establish business cases and projected return on investment to identify and prioritize opportunities Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business. Establish success metrics and executive reviews covering fraud trends and P&L impact. We’re excited about you because you have… 5+ years of product management experience, with a track record of owning complex, cross-functional products from strategy through execution in ambiguous problem spaces. Experience defining strategic vision and roadmap execution in a given product area. Demonstrated experience shipping AI-enabled or automation-heavy products, with sound judgment about where models can accelerate decisions and where human expertise, safeguards, and accountability must remain central. Experience in technology, fraud, privacy, security, data governance, trust & safety, risk or an enthusiasm to learn and keep customers and the ecosystem fraud-free and protected Strong ability to translate ambiguous policy, legal, or regulatory requirements into practical, scalable product solutions and clear engineering priorities. Fluency in modern AI product development, including evaluating model quality, designing human-in-the-loop experiences, and translating emerging capabilities into practical, measurable customer and business value. Extreme customer centricity with a focus on ensuring low-friction experiences for good customers. An analytical, structured approach to ambiguity and risk, with the ability to frame tradeoffs, define controls, and set measurable outcomes. Experience partnering effectively with Legal, Compliance, Public Policy, Security, Privacy, Operations, Data Science, Design, and Engineering. An interest in applying AI and data-driven systems to improve fraud detection, triage, escalation, and prevention, with sound judgment about safeguards and human oversight. Excellent communication and stakeholder-management skills, including the ability to align senior leaders around urgent, high-stakes decisions. Direct experience applying AI/ML to prevent, prevent, detect and mitigate harm, plus AI fluency — you can build a feature with AI – not just write PRDs.Why Join Us? Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Netherlands; Belgium; Suriname; Aruba; Curaçao; Sint Maarten (Dutch part) About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and technology platforms in industries such as SaaS, MarTech, FinTech, eCommerce, and digital services. Job Summary We are looking for a highly organized, responsive Dutch-speaking Project Coordinator to provide temporary cover for an established home renovation business while its current Project Coordinator is away. You will be the main point of contact for customers with ongoing renovation projects, ensuring schedules, subcontractors, materials and deliveries stay on track throughout the assignment. This is a hands-on coordination role requiring someone who can work independently, communicate proactively and resolve day-to-day operational issues. Key Responsibilities Act as the main point of contact for customers with ongoing renovation projects. Monitor customer WhatsApp groups regularly and respond promptly to questions and updates. Coordinate project schedules, including tiles, deliveries and other renovation-related activities. Instruct, organize and schedule subcontractor teams. Coordinate with the procurement colleague to ensure materials and deliveries are arranged on time. Keep project notes, updates and statuses accurate in GoHighLevel (GHL). Identify and escalate urgent site or project issues to the business owner on the same day, including Saturdays. Ensure a smooth handover before the temporary assignment begins. Requirements Previous project coordination or project management experience. Ideally, experience in construction, home renovation, property maintenance or installation services. Fluent Dutch and strong English communication skills. Highly organized, responsive and comfortable managing multiple ongoing projects. Able to coordinate external contractors, schedules, deliveries and customer expectations. Comfortable working independently and handling unexpected operational issues. GoHighLevel experience is an advantage. Benefits 💰 Competitive salary based on experience and qualifications. 🌎 Fully remote role with the opportunity to work 📈 High-impact role with direct influence over operations, delivery, and company growth. 🎯 Work closely with a fast-moving team

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11758 Administrative & Inbox Management Virtual Assistant Independent Contractor – CPT-11758 Administrative & Inbox Management Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A small private school in Connecticut is seeking a part-time Administrative & Inbox Management Virtual Assistant to provide consistent backend support to its leadership and front-office team. During the school day, the on-site staff must prioritize students, teachers, parents, and other immediate needs. As a result, email communication, file organization, and other administrative responsibilities can become difficult to manage consistently. The VA will primarily support the Head of School and Office Manager by organizing and monitoring email, identifying priority items, maintaining files and information, and helping ensure important requests receive timely attention. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Email & Inbox Management Monitor and organize assigned email inboxes Sort, categorize, archive, and maintain incoming messages Identify high-priority or time-sensitive requests Flag messages requiring attention from school leadership or front-office staff Draft or send routine email responses using approved guidance Track outstanding requests and follow-ups Help ensure important communications do not fall through the cracks File & Information Organization Organize digital files, photos, documents, and shared folders Help establish and maintain consistent file organization Locate documents and information for school staff as needed Maintain organized records to support stronger institutional continuity Assist with transferring or organizing information within Google Drive Support additional backend administrative organization as needed General Administrative Support Assist the Head of School and Office Manager with recurring administrative tasks Research or retrieve information from school systems when needed Maintain basic trackers, lists, and administrative records Follow established escalation procedures for urgent or sensitive requests Assist with additional administrative projects during higher-volume periods Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, executive assistant, office support, or similar experience strongly preferred Inbox and email-management experience strongly preferred Strong Google Workspace experience required File and document organization experience required Excellent written English required Strong attention to detail and organizational skills Customer service or email-based communication experience preferred Previous education or school administrative experience is a plus but not required IDEAL CANDIDATE PROFILE Highly organized and detail-oriented Strong inbox and email-management skills Excellent written English communication Able to identify and prioritize urgent versus routine requests Comfortable handling information from parents, teachers, staff, and community members Professional and discreet with school-related information Able to work independently and consistently Strong file and document-management habits Comfortable learning a small organization's internal processes APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace Gmail Google Drive Google Docs / Sheets Snowman Day School Platform – Client Training Provided Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 7:00 AM – 9:00 AM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time: 7:00 AM – 9:00 AM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Excellent Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11558 Client Operations & After-Hours Support Virtual Assistant Independent Contractor – CPT-11558 Client Operations & After-Hours Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing San Diego-based doula agency providing premium birth and postpartum support is seeking a VA to support after-hours client operations, lead and client administration, internal coordination, and recurring back-office workflows. Most of the shift will involve focused, independent administrative work after the U.S. team has gone offline. The VA will also monitor the company's after-hours lines and occasionally respond to time-sensitive situations such as last-minute care cancellations or labor-related notifications by following established protocols and escalating to the appropriate team member. The ideal candidate is warm, composed, highly organized, technologically adaptable, and capable of working independently with minimal supervision. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: After-Hours & Client Support Monitor designated business phone and text lines during the shift Follow established protocols for last-minute cancellations and urgent situations Coordinate replacement coverage when required Recognize labor-related notifications and promptly alert the appropriate team member Confirm scheduled care providers have arrived as expected Document incidents clearly for the daytime team Provide calm, professional communication to clients and team members when needed Communicate directly with both the client families and assigned doulas during time-sensitive situations, using the appropriate communication channel to coordinate updates and next steps. Provide real-time text and written communication when situations require immediate coordination, in addition to monitoring phone calls and text lines. Coordinate with the daytime team during the beginning-of-shift handoff to receive updates and outstanding responsibilities before transitioning to independent work. Sales Pipeline & Client Administration Maintain accurate lead records, follow-up statuses, and sales-pipeline information Send approved first-touch and follow-up messages to new inquiries Assist with email campaigns and segmented communications Set up new clients across company systems after contracts are signed Maintain client records, calendar reminders, forms, and other lifecycle information Track outstanding client items and follow up as needed Assist with payment-status tracking and recurring operational reports Maintain detailed written notes in the appropriate client records regarding family interactions, communications, and account updates to ensure information is properly documented and accessible to the team. Document relevant changes and updates consistently across the company's systems, ensuring client records remain accurate and up to date. Hiring & Operational Administration Maintain applicant records and candidate statuses Schedule interviews and screening calls Send documented candidate communications and collect required information Assist with new-hire system access, calendars, and onboarding materials Support data cleanup, process documentation, research, and other operational projects Use established systems and AI workflows to improve day-to-day efficiency Work independently through assigned deliverables after the initial handoff from the daytime team, following established procedures and training materials with limited supervision. Review available documentation and training resources and conduct appropriate research when clarification is needed, while following established protocols and escalating situations when necessary. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, client operations, account support, or administrative experience required Strong spoken and written English required Experience with lead follow-up, CRM management, or client lifecycle administration preferred Strong technical aptitude and ability to learn unfamiliar software strongly preferred Basic AI literacy required; Claude experience strongly preferred Medical or healthcare experience is not required; Family services experience a plus Ability to work independently during designated after-hours coverage required IDEAL CANDIDATE PROFILE Exceptional customer-service mindset (required) Calm and composed when unexpected situations arise Excellent spoken and written English Warm, professional, and empathetic communicator (required) Highly organized and detail-oriented Comfortable working independently for much of the shift Fast, self-directed learner who adapts easily to new systems Strong judgment and ability to follow written protocols AI-open and interested in using technology to improve workflows Discreet with sensitive client and family information; Signed confidentiality agreement required APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Working Knowledge Preferred: Google Workspace Slack Notion Canva Claude / AI Tools Client Training Provided: Doula Connect Dubsado Quo Clockify Calendly Kajabi Eventbrite Typeform Indeed Zapier Zoom / Loom Candidates are not expected to know the entire technology stack before starting ; the ability to learn unfamiliar systems quickly is more important. TRAINING & HOURS RAMP Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific After initial training: Approximately 25 hours/week Additional hours may become available as the company grows and the VA demonstrates strong performance Work Schedule Contracted Hours per Week: 25 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Regular schedule: Sunday-Thursday 4 PM-9 PM PST Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 25 hours/week Daily Working Time:  Regular schedule: Sunday-Thursday 4 PM-9 PM PST Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: Female LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Suriname; Aruba; Netherlands; Belgium; Spain; Portugal About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Job Summary We are looking for a reliable, customer-focused Dutch-speaking Customer Support Representative to support a renovation business by managing incoming calls and messages during opening hours. You will be the first point of contact for customers, ensuring every inquiry is handled professionally, recorded accurately, and directed to the right person. Rather than simply forwarding messages, you will take ownership of the customer interaction, provide clear next steps, and book calls with the relevant team members. This role is ideal for someone with customer service or call center experience who is comfortable using CRM software and can remain calm and organized when handling customer concerns. Key Responsibilities Answer incoming calls and messages promptly during opening hours, ensuring customers can speak with a real person. Listen carefully to customer inquiries, take clear and accurate notes in GoHighLevel, and explain what happens next. Route inquiries to the appropriate team member, including sales, the project coordinator, or the business owner. Book calls directly into the relevant person's calendar instead of simply forwarding messages. Identify and immediately escalate urgent issues on active renovation projects, such as water leaks, incorrect materials, or wrong tiles installed on-site. Follow the client's written manual and established procedures when handling customer interactions. Ensure every customer inquiry is followed up on and resolved or handed over appropriately. Maintain clear communication with the internal team to ensure customers receive timely updates. Requirements Previous experience in customer service, a call center, or a customer-facing support role. Fluent in Dutch, with the ability to communicate clearly and professionally with customers. Calm, friendly, and confident on the phone, including when dealing with frustrated customers. Strong listening skills and the ability to take accurate notes while managing conversations. Comfortable using software and digital tools; previous CRM experience is an advantage. Experience with GoHighLevel (GHL) is a significant plus. Reliable, organized, and proactive, with a strong sense of ownership over customer inquiries. Able to follow written procedures while using good judgment to identify urgent situations. Strong follow-up skills and a commitment to ensuring no customer inquiry gets overlooked. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Philippines; India We are looking for an Operations & Excellence Associate to support the delivery of high-quality, seamless mental health care experiences across our user and provider ecosystem. This role sits at the intersection of operations, service excellence, and care navigation/coordination. The ideal candidate is highly organised, empathetic, operationally reliable, and comfortable managing communication across multiple channels including email, chat, and calls. You will play a key role in ensuring smooth day-to-day operations, timely support resolution, provider coordination, session management, and overall service quality while contributing to continuous operational improvements. User & Provider Support Manage and respond to user and provider queries across email, chat, and calls within defined SLAs Support session management processes including bookings, rescheduling, cancellations, and escalations Coordinate closely with internal teams to ensure timely issue resolution and seamless care delivery Provide high-touch support for sensitive or complex operational cases where required Ensure accurate documentation and updates across operational systems and trackers Care Excellence & Service Quality Deliver a positive and empathetic experience across all user and provider touchpoints Identify operational gaps, recurring concerns, and service risks proactively Support escalation management and service recovery efforts Maintain quality standards and adherence to SOPs across operational workflows Assist in monitoring provider compliance, responsiveness, and operational performance Operations & Coordination Support day-to-day operational workflows and cross-functional coordination Assist with maintaining trackers, dashboards, operational reports, and process documentation Contribute to operational improvement initiatives and automation opportunities Ensure operational data and records remain accurate and up to date Support implementation of new workflows, services, or operational processes Communication & Stakeholder Management Communicate professionally and clearly with users, providers, and internal stakeholders Handle calls confidently while maintaining empathy and professionalism Collaborate effectively with Care Operations, Clinical, Product, and Commercial teams Escalate risks, blockers, or urgent concerns in a timely manner Requirements Bachelor’s degree with min 1 year of relevant experience in operations, customer support, healthcare, or related fields Strong verbal and written communication skills Comfortable handling communication across email, chat, and calls Strong organisational and multitasking abilities Ability to work in a fast-paced and high-volume environment High level of empathy, professionalism, and attention to detail Comfortable working flexible shifts, including weekends, public holidays, or rotational schedules where required Proficiency in Google Workspace and operational tools/platforms like FreshDesk/ Zendesk Good to have: Experience in healthcare, mental health, wellness, customer support, or operations environments Familiarity with SLA-driven operations and escalation management Process-oriented mindset with interest in operational excellence and automation Strong ownership and problem-solving approach Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant Independent Contractor – B-CPT-11722 Bilingual Virtual Receptionist & Administrative Assistant/Business Support VA/Entry-Junior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A Jacksonville, Florida-based document preparation and notary services business is seeking a part-time Bilingual Virtual Receptionist & Administrative Assistant to handle incoming calls, client intake, appointment coordination, document follow-up, and recurring administrative support. The company primarily serves Spanish-speaking clients seeking assistance with immigration, family-related documentation, notary services, and other administrative matters. Some clients may be experiencing emotionally difficult circumstances, making patience, compassion, and strong interpersonal communication particularly important. The ideal candidate will be a native Spanish speaker with strong English communication skills, previous customer service or receptionist experience, excellent organization, and the ability to handle sensitive conversations professionally and empathetically. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Bilingual Reception & Client Communication Answer incoming calls in English and Spanish through Nextiva Greet callers warmly and identify the purpose of their inquiries Provide general service information using approved guidelines Gather basic client information and identify appropriate next steps Screen unsolicited calls and route important inquiries appropriately Transfer complex or sensitive matters to the business owner or designated staff Client Intake & Appointment Coordination Collect contact information, referral sources, and initial service requests Maintain accurate prospective client and intake records Schedule consultations and coordinate appointments as needed Provide approved pricing information for services with established rates Direct inquiries requiring individual pricing or detailed explanations to the business owner Coordinate routine client follow-ups and appointment-related communications Document & Administrative Support Maintain organized client files, records, and task information in Asana Follow up with clients regarding missing documents and outstanding requirements Save and organize client-submitted documents in designated files Update client records and track pending administrative items Follow up on outstanding payments using approved procedures Coordinate with internal staff regarding incomplete files and client needs Sensitive Client Communication Communicate patiently and compassionately with clients experiencing stressful personal circumstances Listen carefully and respond with professionalism, empathy, and discretion Remain calm when assisting distressed or emotional callers Recognize urgent or sensitive situations and follow established escalation procedures Maintain strict confidentiality of client information and personal circumstances Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Native Spanish fluency and strong spoken and written English required Previous receptionist, customer service, or client-facing administrative experience required Excellent interpersonal communication and active listening skills required Ability to handle sensitive conversations with empathy and professionalism required Strong organizational and data-entry skills required Experience with scheduling, client intake, and document management strongly preferred Asana or comparable task management experience preferred Nextiva or similar VoIP experience preferred Immigration, legal document preparation, or notary services experience is a plus Ability to maintain client confidentiality required IDEAL CANDIDATE PROFILE Warm, compassionate, patient, and approachable Native Spanish speaker with strong conversational English Excellent listener who can make clients feel comfortable and respected Calm and professional when handling emotional or difficult conversations Highly organized and dependable with follow-ups and documentation Comfortable managing incoming calls and administrative tasks simultaneously Resourceful and able to recognize when matters require management attention APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Nextiva – Client Phone System Asana – Client Task Management System Email & Calendar Platforms Microsoft Office / Google Workspace Client File & Document Management Systems Automated Client Messaging Tools – Client Training Provided Work Schedule Contracted Hours per Week: 20 Hours ( Hours may increase based on performance ) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 1:00 to 5:00 PM Eastern Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level Contracted Hours per Week: 20 hours/week ( Hours may increase based on performance ) Daily Working Time: 1:00 to 5:00 PM Eastern Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: Female LANGUAGES SPOKEN/PREFERENCE: Bilingual English & Spanish Required ACCENT PREFERENCE: Level A-B (Native or Near-Native English/Spanish Accent Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!