Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career pat
🛠️ THE STACK
Python services on FastAPI, async SQLAlchemy and PydanticAI, Temporal for durable execution, PostgreSQL, MCP, Daytona sandboxes, various LLM model providers, Terraform on AWS, React with Vite. Our main backend is a Flask monolith. We deploy daily and believe in distributed ownership: you build it, you own it.
🤖 THE AGENTIC PLATFORM AREA
In 2027, we expect to run more AI agents than we have employees.
Agents already do real work at Alan. They answer members' health questions, resolve support requests, read medical documents, detect fraud, automate operational tasks, and write a large share of our code.
But every team building an agent ends up solving the same hard problems again: how to call models safely with health data, how to give an agent tools and the right permissions, how to know whether a prompt change made it better or worse, how to debug what it did. The result: several agent frameworks and evaluation stacks, each with its own security and compliance story.
The Agentic Platform area was created to fix that. Our mission: make it cheap, fast and safe for every Alaner or crew to build, run and improve agentic products and workflows.
We own the environment agents run in (infrastructure, runtime, evaluation, observability, skills lifecycle), with security, privacy and compliance by design, and the generalist products on top: Hopper and the Agent Studio. Product teams and all Alaners own their agents, skills, and their outcomes. We give them the paved road.
Two crews, one team:
- Hopper is every Alaner's AI companion. Five months after it started, 80% of Alaners use it, 3k sessions are created each day, and about 30% of our pull requests are opened from it (watch how we built it https://www.youtube.com/watch?v=hAu7Ngfd0ys).
- AI Product Platform builds the shared blocks every AI product at Alan runs on. For instance, our ops teams now build agents autonomously on our Ops AI Platform (read how https://medium.com/alan/how-we-bootstrapped-an-ai-agents-platform-for-operations-at-alan-fefd87ed6314, watch the talk https://www.youtube.com/watch?v=_pg1ij8k5Rw).
🧩 PROBLEMS YOU'LL ONLY FIND HERE
Run agents at scale
- 🧠 One runtime for every AI product. A shared agent framework, from a single model call to multi-agent workflows with live streaming, and one gateway to every model: routing, failover across providers, quotas and cost per use case built in.
- ⏳ Agent sessions that last for hours. Durable sessions, started from the web, Slack, Linear or GitHub, that survive pod restarts and deploys, and pick up exactly where they left off.
- 📦 Sandboxes at scale. An isolated environment for every agent session and every evaluation, on an infrastructure compliant with sensitive data, with negligible boot overhead.
Make agents trustworthy and proactive
- 🔌 One tool gateway to the whole company. An MCP gateway that connects agents to internal tools and data, external services, computer use, managing identity and credentials.
- 🔐 Agents safely acting on critical data. We give each agent no more than the access it needs. Every tool call goes through identity, permissions, confirmations and audit. No sensitive data leaks.
- 🧪 Evals you can replay in time. Re-run an agent or skill against production as it was at a past point in time, on real data, safely isolated. Anyone can ship knowing their change is an improvement rather than a regression.
- 🔁 Agents and skills that proactively fix themselves. Every run is traced, and every human correction, failed tool call or escalation becomes a prioritized fix that Hopper can apply.
Put agents in everyone's hands
- 📚 Skills as a product. A registry where Alaners and teams publish, share and version their skills, so that nothing needs to be repeated twice.
- ✨ AI that non-engineers can own. Alaners who ship code through Hopper, Operators or Sales who build their own agents or skills in our Studio and operate them from their day-to-day tools.
- ⏰ Automations and artifacts. Agents that run on a schedule or on an event, and build the dashboards and hosted sites that become the go-to places for collaboration.
⭐ IS IT YOU WE’RE LOOKING FOR?
What you'll do
- Own some of the problems above end to end, from design to production, with significant influence on architecture and code quality
- Work closely with the people who use what you build: Alaners, product teams, ops
- Own reliability, cost and security in production
- Mentor engineers, contribute to our product and engineering culture, and help build the team
Experience we value
- 3+ years in software engineering, with solid backend fundamentals
- Platform-leaning or product-leaning: both are welcome. Depth in at least one of: distributed systems and runtimes, evaluation and data quality, security and authorization, product UX
- A good sense of user and developer experience, whatever you build
- You built products, platforms or infrastructure used by other people
- Experience with LLM APIs, agent frameworks, evals or MCP is a strong plus; ML or MLOps experience is a plus
Mindset we value
- You measure success by adoption, not by what is available
- You make concrete tradeoffs between speed, reliability, cost, security and user experience
- You simplify complexity with clear abstractions and maintainable code
- You care about whether people can understand and verify what an AI system did
- You keep up with the latest AI technology and know the open-source AI ecosystem
- Self-directed, pragmatic, humble, collaborative, enthusiastic about learning and teaching
- Excited about AI changing who can build, investigate and automate work
Above all, we look for high potential and curiosity: make sure to show us this when you apply. Everything else is a bonus.
You should be fluent in English (no French required).
🌍 HOW WE WORK
- Location: you must be legally eligible to work in France, Belgium, or Spain.
- Remote work: we offer remote work flexibility, but we value in-person collaboration.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Tbilisi, Georgia
On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Global Payment Operations Manager
to lead our Payment Operations function from Tbilisi, Georgia.
This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance.
The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency.
You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Global Payment Operations Leadership
Lead and develop the global Payment Operations team across multiple locations and time zones.
Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities.
Ensure timely resolution of payment-related issues while minimizing customer and business impact.
Establish clear ownership, accountability, and performance expectations across the team.
Manage operational escalations and coordinate effective resolution of high-priority payment incidents.
Operational Excellence & Process Improvement
Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows.
Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices.
Establish operational controls to reduce errors, improve consistency, and minimize risks.
Drive root cause analysis and sustainable corrective actions for recurring payment issues.
Continuously improve operational quality, productivity, and service delivery.
Automation & AI-Driven Transformation
Partner with Engineering, Product, and automation teams to reduce manual operational work.
Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities.
Drive adoption of automation solutions while maintaining appropriate operational controls.
Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability.
Performance Management & Accountability
Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity.
Establish clear performance reporting and operational visibility for leadership.
Implement quality assurance practices and structured performance reviews.
Foster a culture of ownership, accountability, proactive communication, and continuous improvement.
Ensure effective workload distribution and resource planning.
Cross-Functional Collaboration & Stakeholder Management
Work closely with Product and Engineering to address payment-related technical issues and systemic gaps.
Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls.
Collaborate with Customer Support and Customer Success to improve the customer experience.
Provide clear, timely, and actionable updates during escalations and critical incidents.
Represent Payment Operations in cross-functional initiatives and strategic discussions.
Requirements:
5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field.
2+ years of experience managing operational teams, preferably across multiple locations.
Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling.
Proven experience driving process improvements, operational efficiency, and measurable performance improvements.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Demonstrated ability to lead through operational complexity and changing business priorities.
Excellent stakeholder management, communication, and escalation management skills.
High level of ownership, accountability, and attention to detail.
Excellent written and spoken English.
Advantages:
Experience in a global fintech or payments SaaS environment.
Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails.
Experience working with global banking partners and payment service providers.
Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives.
Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms.
Experience managing operational risk, reconciliation, and financial controls.
About the company:
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.
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Location: Cape Town, South Africa
Job Description:
Microsoft Dynamics 365 CRM Engineer
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
VP Engineering
Department:
Engineering
Type:
Full-time
We’re seeking a seasoned
Microsoft Dynamics 365 CRM Engineer
to design, build, and scale enterprise-grade solutions across model-driven and Canvas apps. You will lead integrations, implement refined UI/visual enhancements, craft custom components (PCF), and deliver secure, performant data experiences in Dataverse. This role suits an engineer with a proven track record across the full SDLC in complex, fast-moving environments.
Key Responsibilities
Architecture & Customization
— Implement model-driven app customizations (forms, views, command bar/ribbon, Business Process Flows) with clean, maintainable patterns
Canvas & Power Fx
— Build responsive, accessible Canvas apps with robust Power Fx logic and thoughtful UX
PCF Development
— Develop reusable PCF controls (TypeScript/React), including dataset and field components with unit tests
Server-Side Extensibility
— Create plugins, custom workflow activities, and custom actions in C# (real-time and async)
Dataverse Data Shaping
— Pull and transform conditional data via FetchXML, OData, Web API, and QueryExpression with security-aware filtering
Systems Integration
— Integrate with internal and third-party systems through REST/Graph APIs and Azure services (Functions, Logic Apps, Service Bus)
ALM & Governance
— Own solution management and CI/CD in Azure DevOps (managed/unmanaged strategy, environment strategy, versioning)
Client-Side Engineering
— Implement standards-compliant JavaScript/TypeScript for form logic, validation, and UX polish
Data Modeling
— Define and maintain tables, relationships, keys/alternate keys, and business rules to uphold data quality
Security & Compliance
— Apply best practices for roles, field-level security, auditing, and DLP across the Power Platform
Performance & Reliability
— Monitor, troubleshoot, and optimize plugins, PCF, queries, and Canvas app performance
Documentation & Collaboration
— Produce clear technical documentation and partner effectively with product and business stakeholders
Requirements
5+ years
delivering production systems on Dynamics 365/Dataverse and Power Platform
Strong
C#
for plugins/custom workflow activities;
TypeScript/React
for PCF;
Power Fx
for Canvas apps
Demonstrated experience customizing model-driven UI and implementing client scripting
Proven delivery of secure, reliable integrations using
Azure Functions/Logic Apps/Service Bus
and
REST/Graph APIs
Solid
ALM
expertise with Azure DevOps (repos, CI/CD pipelines, automated solution deployments)
Deep understanding of solution layering, dependencies, upgrades, and migrations
Advanced troubleshooting and performance tuning across client and server
Excellent stakeholder communication and documentation skills
Fluent English
(spoken and written)
Nice to Have
Virtual Tables, custom connectors, and event-driven patterns
Power Automate at scale (governance, error handling, retry policies)
Unit/integration testing for PCF and plugins; automated quality gates
Familiarity with licensing, governance, and DLP in the Power Platform
Microsoft certifications (e.g.,
PL-400
,
PL-600
,
MB-260
)
Experience in high-growth or multi-region deployments
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: R55,000 – R60,000 / month
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/dded5cd4-6c56-4956-bccc-6cf66f55a54f. Both postings refer to the same position.
_____________________________________________________________
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ CARE AT ALAN
You will join a team of more than 100 talented and committed Care professionals, working closely with Operations, Product, Sales, Insurance, and many other teams.
🎯 YOUR MISSION
Your mission will be to provide timely, transparent, and empowering support to Alan members.
You will:
- Develop expertise in healthcare systems and Alan’s products.
- Help members and business customers get the most value from their coverage.
- Share insights to improve our products and services.
- Support new company onboardings.
- Collaborate across teams on strategic initiatives.
👷 IMPROVING ALAN
Beyond member support, you will take ownership of strategic projects to help scale Care operations in Canada and improve the member experience.
You will:
- Collaborate with Product, Operations, Sales, and Insurance.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context.
- Work with a high degree of autonomy within a small team.
- Help shape onboarding, proactive support, and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
⭐ JOIN THE CARE TEAM! ⭐️
We are looking for someone with 3+ years of relevant experience who:
- Has a genuine passion for member support and problem-solving.
- Has excellent communication and organizational skills.
- Can simplify complex topics.
- Is fluent in written and spoken English and French. This is a mandatory requirement.
- Is comfortable with technology and multi-channel support, and uses AI enthusiastically to structure information, speed up repetitive tasks, improve response quality, and identify opportunities to make processes more efficient.
- Demonstrates empathy, initiative, adaptability, and sound judgment.
- Is comfortable working in a dynamic, fast-growing environment, where they can adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Brings a constructive, growth-oriented mindset.
- Has experience mentoring or leading others, or is interested in developing these skills.
Knowledge of the Canadian healthcare system is an asset.
Experience in Operations, Project Management, Product, or Account Management is also welcome.
📍 LOCATION AND COMPENSATION
This is a hybrid role based in Toronto, Ontario, with approximately four days per week in person. You must be able to work from Toronto or relocate here.
The position offers competitive compensation, including salary, equity, and comprehensive benefits, within the A2-B1 range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
We offer:
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Four days per week in our Toronto office, with lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
You do not need to meet every requirement to apply. If this role matches your experience, interests, or career direction, we would love to hear from you.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Gathering, validating and documenting business and system requirements
Modelling business processes, including crypto transaction flows and identifying opportunities for process improvements
Identifying issues, risks and benefits of existing and proposed solutions, outlining business and technical impacts
Designing and documenting integrations with external systems (blockchain networks, liquidity providers, payment systems)
Creating functional and system specifications (PRD, SRS, API specifications, diagrams)
Simplifying complex technical and blockchain-related concepts for cross-functional teams
Defining business problems through in-depth investigation and gathering of technical and non-technical information
Outlining detailed requirements and ensuring delivered solutions meet business needs
Participating in integration testing, UAT, and validation of financial and transaction flows
Improving and maintaining product and project documentation standards
Participating in development of methods and techniques for requirements management and business case preparation
Collaborating with engineering, product, and business teams on solution design
Understanding of blockchain fundamentals (transactions, confirmations, fees, wallets)
Knowledge of major blockchain networks (Bitcoin, Ethereum, EVM-based chains)
Experience working with APIs (REST, WebSocket), webhooks and event-driven systems
Understanding of end-to-end transaction lifecycle (deposit, processing, settlement, withdrawal)
Experience with SQL and data analysis
Ability to analyze logs, API responses and transaction data
Familiarity with tools such as Postman, Swagger
Requirements:
5+ years of experience as a Business/System Analyst
Strong analytical, mathematical and problem-solving skills
Strong communication and stakeholder management skills
Ability to explain complex ideas in a simple and user-friendly way
Effective logical thinking and structured approach
High level of prioritization, focus, and self-motivation
Good understanding of SDLC, PDLC, Agile methodologies
Experience with business analysis tools and process modelling (BPMN, UML, etc.)
English level: B2 (spoken and written)
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Berlin
Customer Success Manager (m/f/d), Strategic Accounts - Join Our Innovative Team at think-cell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
As a Customer Success Manager for Strategic Accounts at thinkcell, you will play a key role in building-relationships with some of our most important customers, driving measurable business impact, and identifying strategic growth opportunities.
Going beyond traditional Customer Success, you will combine analytical thinking, commercial acumen, and technical curiosity to solve complex business challenges and help customers maximize the value of our technology. As thinkcell continues to expand its Al-powered capabilities, you will also help customers explore new ways of working and unlock further opportunities for innovation and growth.
Key Responsibilities:
Strategic Account Management
: Build and maintain strong relationships with executives and key decision-makers within assigned strategic accounts. Develop comprehensive account strategies and present them through executive-level presentations and business reviews.
Business Analysis & Value Demonstration:
Conducting depth analysis of customer usage patterns and business metrics. Create compelling presentations that demonstrate value realization and business impact, translating technical thinkcell features into clear business benefits.
Retention & Growth
: Proactively monitor customer health through data analysis. Develop and present expansion strategies, including up-sell and cross-sell opportunities, supported by thorough business cases and professional presentations.
Thought-Leadership & Enablement:
Design and deliver executive-level workshops and training sessions. Create professional presentation materials that position our solutions within broader industry trends and best practices.
Reporting & Documentation:
Produce executive-level reports and dashboards that provide clear insights into customer performance and business outcomes.
You will be great for this position if you have
Experience
: 2+ years in management consulting, strategy consulting, or similar analytical roles, or 5+ years in customer success/account management or product management with demonstrated experience in strategic account management.
Communication Excellence:
Outstanding written and verbal communication skills in both English and-German. Proven ability to simplify complex concepts, develop-compelling business-narratives, and present-confidently to senior stakeholders.
Technical Curiosity & Learning Agility:
Genuine interest in technology, software, and Al. Demonstrated ability to rapidly understand new technical concepts and apply knowledge to business challenges.
Relationship Management:
Proven ability to build trust with senior executives and cross-functional stakeholders. Strong business acumen to identify opportunities that drive customer value and commercial growth.
Technical & Analytical Skills:
Advanced proficiency in Microsoft PowerPointwith ability.to create executive-ready presentations
Advanced proficiency in Microsoft Excel for data analysis and reporting
Prior experience with thinkcell isrecommended
Familiarity with SaaS/Software products-or technical solution architectures
Key Attributes
Results-oriented with strong-sense.of ownership and accountability
Analytical mindset with ability to synthesize complex data into actionable insights
Comfortable with C-level stakeholder interactions
Adaptable and thriving in fast-paced environments with changing requirements
Customer-centric with passion for delivering exceptional experiences
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As a Software Engineer on Sierra’s Cloud Infrastructure team, you’ll own the foundation that every Sierra customer runs on. That includes our multi-tenant environments, where most of our customers and data live, and our isolated single-tenant environments for highly regulated enterprises. Sierra is expanding quickly across AWS and GCP, in regions across North America, Europe, and Asia-Pacific. We expect to roughly double our number of deployments over the next year.
The work is very visible. Our deployments support the relationship with major customers, so you’ll see directly how your infrastructure affects customers and the business. Our challenges keep evolving, from scaling, reliability, and new compliance and regulations.
ON THIS TEAM, YOU WILL:
- Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes.
- Simplify and standardize our deployments so that adding a new region or environment is repeatable and predictable. We want to treat deployments like cattle, not pets.
- Stand up and operate new multi-tenant regions and single-tenant environments for customers with strict regulatory or isolation needs.
- Help build and run compliant environments, including our FedRAMP deployment.
- Own and improve deploys and releases across our fleet, investing in tooling and developer experience so engineers can ship quickly and safely.
- Build security guardrails that give enterprise customers confidence in our shared multi-tenant environment.
- Work with our BYOC (Bring Your Own Cloud) team to make Sierra easy to deploy into customers’ own cloud environments.
- Drive reliability across the platform through observability, incident response, root cause analysis, and postmortems.
- Write production code, mostly in Go, to automate infrastructure and replace manual work with durable systems.
WHAT YOU'LL BRING
- 6+ years of hands-on software or infrastructure engineering experience, including building and operating production systems at scale.
- Broad infrastructure experience on at least one major cloud (AWS, GCP, or Azure). Breadth and fundamentals matter more than expertise in one specific cloud.
- Deep expertise in at least one layer of the stack, such as compute, orchestration, networking, or deploys, plus a real interest in owning the layers next to it.
- Hands-on experience with infrastructure as code (Terraform preferred) and container orchestration (Kubernetes).
- Strong coding skills and a bias toward automation and tooling. Go experience is a plus.
- A pragmatic, scrappy approach. You can start with a rough prototype and evolve it into production ready.
- Curiosity and flexibility. You adapt to new clouds, tools, and customer requirements instead of forcing every problem into one familiar pattern.
- A degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER
- Experience running infrastructure across multiple clouds and many regions or environments.
- Experience with compliance-driven environments (FedRAMP, SOC 2, HIPAA, or financial services).
- Experience building deploy systems, CI/CD, or internal developer platforms.
- Experience deploying software into customer-managed cloud environments.
- An SRE background, or experience leading reliability and incident management programs.
- Experience with distributed databases such as DynamoDB or Spanner.
- Experience at a fast-paced startup or on a small infrastructure team with broad scope.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ WHY WE ARE HIRING ⭐️
We’re opening an Enterprise Sales Team Lead role in France to lead a growing team of 4 Senior Account Executives, who are in charge of acquiring customers with more than 3,000 employees, including all CAC40 companies.
In this role, you will own acquisition on the Enterprise segment in France and run the business end‑to‑end: you will be hands-on on the field while coaching and scaling a team of Account Executives to win this market.
This position sits at the heart of our growth ambition: We have just passed the one million member milestone – and this is only the beginning! We’re accelerating acquisition in France and doubling down on our portfolio — and the Enterprise segment is one of the core pillars of that plan.
ABOUT THE ENTERPRISE SEGMENT
- Perimeter: companies of 3000+ employees
- Verticals: all Verticals (Tech, Retail, Industrial Companies etc)
- Total Addressable Market: ~7M members in France
WHY ENTERPRISE SALES IS EXCITING AT ALAN
- Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support.
- Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers, Unions, long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics;
- Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness;
- HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies)
- Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise Account Executives.
Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters.
⭐ WHAT YOU WILL DO ⭐
You will be the Sales leader of the Enterprise Sales team in France, responsible for both hitting the numbers and scaling the machine.
More precisely, you will:
- Own the Enterprise acquisition plan in France. Design and execute the go‑to‑market strategy for 3000 employee customers, from targeting to closing, to reach ambitious acquisition targets and scale the segment.
- Lead & coach a team of 4 Account Executives (and likely more to come)
- Drive hiring, onboarding, and career development as we scale the crew and the segment.
- Help each team member reach their targets with clear expectations, rigorous follow‑up, and ongoing coaching on methodology, deal execution, and pipeline management.
- Be on the field with the team: prospecting, joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates.
- Empower every member of the team: Create the conditions for everyone to reach and exceed their goals: strong feedback culture, coaching, clear ownership, and autonomy.
- Ensure market fit and remove blockers: Surface customer expectations, patterns, and blockers, and ensure they’re addressed through the right strategic and execution plans (product, pricing, ops, marketing, etc.).
For this opportunity, we are aiming to hire within the F-G level range https://alan.com/en/careers/a/salary-equity.
⭐ IS IT WHAT YOU ARE LOOKING FOR? ⭐
You may be a great fit at Alan if you:
- Have at least 10 years experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader
- Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction, and help people grow
- Have full working proficiency in French, and advanced level in English for internal communication
- Have a very hands‑on mentality: you love being on the field with your team, joining customer meetings, helping on tough negotiations, and sharing what works
- Have experience selling to Enterprise level companies (3000+ employees and above) in multi‑stakeholder deals
- Are comfortable operating in fast‑paced, ambiguous environments, and can prioritize ruthlessly
- Are data‑driven and analytical: you know how to leverage KPIs to drive performance, run analyses, and make decisions
- Have strong cross‑functional collaboration skills and appetite for building things with others (sales ops, marketing, etc.)
- Are based (or willing to relocate to) the Paris area
Nice-to-have:
- Experience selling to HR or Finance
.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our Paris HQ
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: European Union
Workplace: Remote
Playson is looking for a People Operations Partner who can bring operational clarity into a fast-moving environment and help scale People Operations through strong execution, process thinking, coordination, and automation.
This role sits closer to operational systems coordination than traditional HR administration.
We are looking for someone who naturally thinks in:
- workflows,
- dependencies,
- automations,
- ownership,
- bottlenecks,
- scalability,
- and operational efficiency.
You will work closely with PBPs, business leaders, Finance, Legal, Service Desk, and employees across the company to ensure people-related processes work reliably, clearly, and without unnecessary friction.
You will also work across multiple operational systems and platforms used within the People function, including HRIS, ATS, learning, benefits, and engagement tools.
WHAT YOU’LL BRING
- Knowledge of the Ukrainian language is a must
- 3+ years in operational coordination/people operations/business operations / process-heavy environments
- Strong operational coordination and process management skills.
- High attention to detail and execution quality.
- Ability to manage multiple workflows in a fast-paced environment.
- Strong ownership mindset and proactive follow-up habits.
- Systems and process-thinking mindset.
- Interest in automation, AI tooling, operational scalability, and process optimisation.
- Ability to simplify operations without losing accuracy or control.
- Comfortable working in environments where processes are still evolving and being built.
- Experience working with operational platforms and systems (HRIS / ATS / LMS / benefits platforms etc., HiBob experience is a strong plus).
- Strong communication and stakeholder coordination skills.
- Upper-Intermediate English or higher.
WHAT YOU’LL DO
- Coordinate onboarding, offboarding, internal moves, compensation changes, probation workflows, and other employee lifecycle processes.
- Maintain operational consistency and data accuracy across People systems and platforms.
- Coordinate execution between PBPs, managers, Finance, Legal, and Service Desk.
- Support operational ownership and administration of People-related tools together with Service Desk and other stakeholders.
- Track operational deadlines, dependencies, and process gaps.
- Improve SOPs, playbooks, templates, and operational documentation.
- Support automation and operational standardisation initiatives.
- Contribute to the development of an AI-supported internal People Knowledge System.
- Help build scalable People Operations processes that can grow with the company.
WHAT WE OFFER
- Remote
- Medical insurance (+1 coverage option)
- Professional development reimbursement
- Online English classes
- Employee referral bonus program
- Opportunity to shape and scale modern People Operations in an international product company
RECRUITMENT PROCESS
- HR Interview
- Hiring Manager Interview
- Final Interview
If you enjoy creating operational clarity, improving systems, coordinating complex workflows, and building scalable operational processes, we’d love to hear from you.
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.
УдалённоA relocation stipend may be available for those willing to relocate to a Checkr hub location; For applicants in Massachusetts:
Location: Netherlands; Cyprus; Spain; Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Location: fully remote
Employment contract by Finom in Spain/Poland/Cyprus/Netherlands
Other countries within European time zones as B2B freelance agreement
About the Role
We are looking for a highly motivated Acquiring Fraud Investigator to join Finom Payments’ Second Line of Defence within the Financial Crime Risk Management Function
This role sits in the Fraud Risk Management function, reports to the Fraud Risk Manager and is responsible for identifying and analysing the risks, as well as designing, monitoring, and challenging the effectiveness of Finom’s fraud controls, with a strong focus on acquiring fraud risks such as merchant abuse, friendly fraud, chargebacks, and card schemes compliance risks.
You will play a key role in building and continuously improving Finom’s fraud risk framework, ensuring fraud rates remain within risk appetite without compromising growth or customer experience.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Netherlands; Cyprus; Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Location: fully remote
Employment contract by Finom in Spain/Poland/Cyprus/Netherlands
Other countries within European time zones as B2B freelance agreement
About the Role
We are looking for a highly motivated Acquiring Fraud Investigator to join Finom Payments’ Second Line of Defence within the Financial Crime Risk Management Function
This role sits in the Fraud Risk Management function, reports to the Fraud Risk Manager and is responsible for identifying and analysing the risks, as well as designing, monitoring, and challenging the effectiveness of Finom’s fraud controls, with a strong focus on acquiring fraud risks such as merchant abuse, friendly fraud, chargebacks, and card schemes compliance risks.
You will play a key role in building and continuously improving Finom’s fraud risk framework, ensuring fraud rates remain within risk appetite without compromising growth or customer experience.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain; Poland; Netherlands; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Location: fully remote
Employment contract by Finom in Spain/Poland/Cyprus/Netherlands
Other countries within European time zones as B2B freelance agreement
About the Role
We are looking for a highly motivated Acquiring Fraud Investigator to join Finom Payments’ Second Line of Defence within the Financial Crime Risk Management Function
This role sits in the Fraud Risk Management function, reports to the Fraud Risk Manager and is responsible for identifying and analysing the risks, as well as designing, monitoring, and challenging the effectiveness of Finom’s fraud controls, with a strong focus on acquiring fraud risks such as merchant abuse, friendly fraud, chargebacks, and card schemes compliance risks.
You will play a key role in building and continuously improving Finom’s fraud risk framework, ensuring fraud rates remain within risk appetite without compromising growth or customer experience.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus; Netherlands; Poland; Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Senior Specialist, T2 (Target2) Payment Operations
Location: Remote in Netherlands, Spain, Cyprus or Poland
The role
We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.
What you’ll do
Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.
Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.
Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.
Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).
Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.
Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.
What success looks like
Every direct-participation process has an owner, documented procedures, and passing UAT evidence.
The migration causes no impact on customers, and Customer Support has clear guidance.
After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.
What we’re looking for
Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions
Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)
Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging
Experience writing SOPs and controls, or the ability to pick it up quickly
Comfort working with regulators, partners and technical teams
Enough ownership to make sign-off and escalation decisions with support from the team
Fluent English
Nice to have
Experience with CRDM reference-data maintenance
Involvement in a direct-participation onboarding or sponsor-bank migration
Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain; Netherlands; Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Senior Specialist, T2 (Target2) Payment Operations
Location: Remote in Netherlands, Spain, Cyprus or Poland
The role
We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.
What you’ll do
Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.
Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.
Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.
Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).
Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.
Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.
What success looks like
Every direct-participation process has an owner, documented procedures, and passing UAT evidence.
The migration causes no impact on customers, and Customer Support has clear guidance.
After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.
What we’re looking for
Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions
Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)
Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging
Experience writing SOPs and controls, or the ability to pick it up quickly
Comfort working with regulators, partners and technical teams
Enough ownership to make sign-off and escalation decisions with support from the team
Fluent English
Nice to have
Experience with CRDM reference-data maintenance
Involvement in a direct-participation onboarding or sponsor-bank migration
Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Spain; Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Senior Specialist, T2 (Target2) Payment Operations
Location: Remote in Netherlands, Spain, Cyprus or Poland
The role
We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.
What you’ll do
Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.
Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.
Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.
Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).
Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.
Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.
What success looks like
Every direct-participation process has an owner, documented procedures, and passing UAT evidence.
The migration causes no impact on customers, and Customer Support has clear guidance.
After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.
What we’re looking for
Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions
Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)
Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging
Experience writing SOPs and controls, or the ability to pick it up quickly
Comfort working with regulators, partners and technical teams
Enough ownership to make sign-off and escalation decisions with support from the team
Fluent English
Nice to have
Experience with CRDM reference-data maintenance
Involvement in a direct-participation onboarding or sponsor-bank migration
Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Netherlands; Poland; Spain; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
Senior Specialist, T2 (Target2) Payment Operations
Location: Remote in Netherlands, Spain, Cyprus or Poland
The role
We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks.
What you’ll do
Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds.
Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split.
Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired.
Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury).
Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach.
Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave.
What success looks like
Every direct-participation process has an owner, documented procedures, and passing UAT evidence.
The migration causes no impact on customers, and Customer Support has clear guidance.
After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency.
What we’re looking for
Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions
Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst)
Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging
Experience writing SOPs and controls, or the ability to pick it up quickly
Comfort working with regulators, partners and technical teams
Enough ownership to make sign-off and escalation decisions with support from the team
Fluent English
Nice to have
Experience with CRDM reference-data maintenance
Involvement in a direct-participation onboarding or sponsor-bank migration
Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Prague, Czechia
We are looking for a
Transformation & Change Manager
to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value.
This is a multidisciplinary role for someone who enjoys working across
project management, organizational change, communication and continuous improvement
rather than focusing on only one area.
You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it.
We are looking for someone who combines
structure with creativity
: a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them.
Key Responsibilities:
Depending on the initiative, you may work across several areas:
Project & Initiative Management
Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation.
Help define objectives, scope, activities, milestones, dependencies and expected outcomes.
Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up.
Facilitate workshops, working sessions and cross-functional collaboration.
Create appropriate project documentation, presentations and management updates.
Support the development and continuous improvement of project and transformation methodologies.
Organizational Change
Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working.
Identify stakeholders and assess how changes may affect different groups.
Support change readiness, engagement and adoption activities.
Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions.
Help identify resistance, risks or adoption gaps and coordinate appropriate responses.
Communication & Engagement
Translate complex initiatives into
clear, engaging and understandable communication
.
Develop presentations, announcements, guides, campaigns and other communication materials.
Support communication planning for transformation initiatives.
Help create compelling stories around change, improvement and new ways of working.
Bring creativity into how information and ideas are communicated to different audiences.
Process Improvement, Automation & AI
Analyze existing ways of working and identify opportunities for
simplification, standardization and optimization
.
Challenge unnecessary complexity and help teams design more efficient processes.
Identify opportunities where automation can reduce manual or repetitive work.
Explore practical opportunities to use
AI and Generative AI
to support productivity, communication, knowledge management, analysis or process improvement.
Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working.
Requirements
We are interested in people with experience in
one or several
of the following areas:
Project Management, PMO or project coordination
Organizational Change Management
Service Delivery or operational coordination
Business or IT transformation
Communication, engagement or content development
Process improvement and optimization
You will probably enjoy this role if you:
Are highly organized but comfortable working in changing environments.
Can bring structure to topics that are not yet fully defined.
Enjoy working with people across different teams, functions and seniority levels.
Have strong stakeholder management and facilitation skills.
Communicate clearly and can adapt information to different audiences.
Are comfortable creating presentations, documentation and communication materials.
Like improving how things work instead of simply following existing processes.
Are curious about new technologies and how they can improve everyday work.
Combine an
analytical mindset with creativity
.
Can work independently while actively collaborating with others.
Feel comfortable working in an international environment.
Good to have
These aren't mandatory, but we'd be happy to see experience with:
Change management frameworks or transformation programs
PMO, governance or service management environments
Process optimization or continuous improvement
Workflow or process automation
AI or Generative AI tools and their practical application in a business environment
Knowledge management or training/enablement initiatives
Internal communication or employee engagement
Creation of management presentations and visual communication
Project/service management methodologies such as
PRINCE2, ITIL, Agile or comparable approaches
International or cross-functional teams
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Paid sick days
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Tbilisi, Georgia; Lead and develop the global Payment Operations team across multiple locations and time zones
seniorCape Town, South Africa
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.