Business System Analyst (Admin Team)

Location: Remote - European Region Workplace: hybrid Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration. Responsibilities: Gathering, validating and documenting business and system requirements Modelling business processes, including crypto transaction flows and identifying opportunities for process improvements Identifying issues, risks and benefits of existing and proposed solutions, outlining business and technical impacts Designing and documenting integrations with external systems (blockchain networks, liquidity providers, payment systems) Creating functional and system specifications (PRD, SRS, API specifications, diagrams) Simplifying complex technical and blockchain-related concepts for cross-functional teams Defining business problems through in-depth investigation and gathering of technical and non-technical information Outlining detailed requirements and ensuring delivered solutions meet business needs Participating in integration testing, UAT, and validation of financial and transaction flows Improving and maintaining product and project documentation standards Participating in development of methods and techniques for requirements management and business case preparation Collaborating with engineering, product, and business teams on solution design Understanding of blockchain fundamentals (transactions, confirmations, fees, wallets) Knowledge of major blockchain networks (Bitcoin, Ethereum, EVM-based chains) Experience working with APIs (REST, WebSocket), webhooks and event-driven systems Understanding of end-to-end transaction lifecycle (deposit, processing, settlement, withdrawal) Experience with SQL and data analysis Ability to analyze logs, API responses and transaction data Familiarity with tools such as Postman, Swagger Requirements: 5+ years of experience as a Business/System Analyst Strong analytical, mathematical and problem-solving skills Strong communication and stakeholder management skills Ability to explain complex ideas in a simple and user-friendly way Effective logical thinking and structured approach High level of prioritization, focus, and self-motivation Good understanding of SDLC, PDLC, Agile methodologies Experience with business analysis tools and process modelling (BPMN, UML, etc.) English level: B2 (spoken and written) Why should you choose Coinspaid? You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events   Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/