Location: Remote
About the Team
At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web.
As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission. With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people.
We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire.
What You'll Do
Own full-cycle recruiting across a broad mix of functions - GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective
Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you
Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs
Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations
Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light
Act as a trusted talent advisor to hiring managers as you partner with them on their searches, bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision
Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes.
Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process - including for candidates we ultimately don't hire
Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire
Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project
What You'll Bring
Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches
A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty
A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it
Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship
Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth
You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles.
Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work
A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to
Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience
Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput
We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work.
This Role is a Great Fit If
You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us.
You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out
You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you - you reorient and keep moving
You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment
You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams.
You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward
You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
УдалённоСША; We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences; Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Partner Marketing Lead, APAC, reporting to the Global Head of Partner Marketing, to own partner marketing end to end across a region where partners are central to how Claude reaches enterprises. As our founding APAC Partner Marketing leader, you'll set the plan for the region rather than execute one set elsewhere: you'll build the operating model, carry partner pipeline goals, and turn our work with hyperscale cloud providers, global and regional systems integrators, resellers, and technology partners into a regional go-to-market motion that creates pipeline and drives adoption of Claude.
The central challenge is sequencing: ANZ, ASEAN, India, Japan, and Korea differ in their partner ecosystems, buyers, languages, and maturity. In some, local partners are the main route to enterprise customers, and India's systems integrators also deliver for customers worldwide. You'll decide where to invest first, where a global or partner-led program is enough for now, and where to wait.
This role calls for the seniority to lead a regional organization and the willingness to start hands-on with a very small team, defining the regional team plan and then hiring and managing the team as headcount opens. The role covers the whole region, including Japan, where you'll build on an established Partner Marketing presence, so that partners and sales teams experience one connected regional approach.
Key responsibilities
Set the APAC partner marketing strategy, annual plan, and investment priorities, aligned with global Partner Marketing, the regional Partnerships business plan, and APAC sales leadership
Decide which markets and partners to prioritize, in what order, and through which motions, and revisit those choices as the business changes
Represent Partner Marketing with regional and global leadership, and make clear recommendations on tradeoffs
Build the regional operating model, including planning, intake, approvals, reporting, and how global programs are adapted for local markets
Define the regional team plan and make the case for where to add capacity
Hire, manage, and develop the team as headcount opens, and set the standard for partner marketing in the region
Build a network of regional agencies and vendors to extend the team
Build joint marketing plans with priority partners, starting with hyperscale cloud providers and their co-sell and marketplace motions, alongside global and regional systems integrators, resellers, and technology partners
Equip partners to market and sell Claude on their own, with localized campaigns, content, and workshops they can run with their own teams and customers
Lead the regional partner calendar, including joint campaigns, executive engagements, workshops, partner events, and regional partner summits
Set pipeline and adoption goals with Partnerships and sales leadership, and take ownership of the results
Connect partner activity to priority accounts and open opportunities so that partner and direct sales motions reinforce each other
Build the regional pipeline of partner customer stories and public proof points
Own the regional partner marketing budget and market development funds, with strong financial discipline and a focus on return
Maximize partner co-investment and negotiate effectively with vendors
Define how success is measured, including sourced and influenced pipeline and adoption of Claude, and use results to decide where to invest and what to stop
Align the regional plan to the International Partnerships business plan, working with its leadership on overall goals and day to day with subregional and country partnerships leaders and partner managers
Work with APAC sales leaders on account priorities and where partners can help open or advance deals
Coordinate with APAC Field Marketing so that field and partner programs run from one regional plan
Work with global Partner Marketing on partners that span regions, such as cloud providers and global systems integrators, as well as Product Marketing, Customer Marketing, Communications, and Marketing Operations, and bring regional partner feedback back into their plans
Minimum qualifications
14+ years of B2B enterprise technology marketing, with significant experience in partner or channel marketing
Experience owning partner or channel marketing strategy for a region or multiple markets, including priorities and investment decisions
Experience leading marketing programs across multiple Asia-Pacific markets, with strong awareness of how those markets differ
Experience hiring and managing marketers, or clear leadership experience to build a regional team
Experience building programs with cloud providers, systems integrators, resellers, or distributors, and an understanding of co-sell and partner-led pipeline
Track record of contributing to significant pipeline or revenue goals, with strong analytics and attribution skills
Experience managing substantial marketing budgets, including partner co-funding or market development funds
Experience building programs and processes from the ground up, and willingness to do hands-on work while the team grows
Ability to work effectively with sales leaders, partner executives, and senior stakeholders, and to move priorities forward with people you don't manage
Ability to make thoughtful decisions with incomplete information, and comfort with ambiguity
Clear written and verbal communication with executive and regional audiences
Care about the societal impacts of AI and about helping organizations adopt AI responsibly
Preferred qualifications
Experience building and scaling a partner or channel marketing function in APAC at an enterprise software or cloud company
Experience leading marketing with cloud providers, systems integrators, and resellers or distributors, including owning the pipeline that came from that work
Experience managing a regional team across several APAC markets in partner or field marketing
Experience as the first partner or field marketing leader in a new region
Experience marketing AI/ML or other complex technical products to enterprises
Experience marketing with AWS, Microsoft, or Google Cloud in APAC, including co-sell and marketplace motions
Experience launching or scaling a reseller or partner program
Established relationships with partners, agencies, or industry organizations in the region
Fluency in one or more Asia-Pacific languages
Knowledge of regional regulatory and compliance requirements for marketing
Experience using Claude or other AI tools to scale marketing work
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Portugal
Workplace: remote
About the Role
We are looking for a
Proudct Designer– Integrations Flow Studio
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Key Responsibilities
Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal
Workplace: onsite
About the Role
We are looking for a
Senior UI/UX Designer – Portals
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Key Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal
Workplace: remote
About the Role
We are looking for a
Senior UI/UX Designer – AI
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Key Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal
Workplace: remote
UI/UX Designer 2 – AI
About the Role
We are looking for a
Senior UI/UX Designer – AI
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: United States
Workplace: remote
Product Lead – Healthcare Solutions
Location:
US, Remote
Reports to:
SVP, Product Management
About You
You are a healthcare technology product leader. You’ve spent years building or shaping solutions that operate inside real-world provider workflows—understanding how clinicians, front-desk staff, billing teams, and administrators actually get work done.
You’ve worked in or alongside EHR, practice management, patient engagement, or healthcare IT platforms in a product leadership capacity. You’ve translated messy operational realities into clear product requirements—and shipped solutions that integrate into existing systems and deliver measurable value.
You understand how independent physician practices, specialty clinics, multi-location provider groups and large healthcare orgs operate. You know where EHRs and practice management systems such as Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, and others fit—and where they create friction.
You have a strong point of view on how AI is transforming healthcare—not as hype, but as applied workflow automation, intelligent assistance, and operational leverage. You are comfortable going deep into integration architecture, compliance constraints, and AI-driven workflow design.
You are commercially aware but product-led. You think in terms of platform scalability, extensibility, and long-term differentiation—not one-off features. You’re energized by building a vertical strategy within a product organization and shaping something that can become a category leader.
Experience in Unified Communications (UCaaS) or Contact Center (CCaaS) is a strong plus.
About Intermedia
Intermedia is redefining customer experience for SMBs and mid-market organizations through AI-powered cloud communications and CX solutions delivered via our trusted partner ecosystem.
We are building a new model for how work gets done in vertical industries—combining
AI Assistants
that enhance human productivity with
AI Agents
that automate workflows across voice, chat, messaging, and back-office processes.
In healthcare, this means more than modern phone systems. It means AI-powered patient engagement, intelligent routing, automated appointment follow-ups, workflow orchestration across EHR and practice systems, and real-time assistance that increases staff throughput while preserving the human connection that care depends on.
Our focus is on small- to mid-size healthcare orgs, including independent physician practices, specialty clinics, and multi-location provider groups that need enterprise-grade capabilities without enterprise complexity. We are already winning in healthcare—but we are investing to go deeper by tailoring our AI-powered communications platform to the specific workflows, compliance requirements, and operational challenges of the SMB healthcare market.
This is an opportunity to shape how AI transforms healthcare communications in an underserved segment ready for meaningful innovation.
About The Role
We are seeking a Product Lead – Healthcare Solutions to lead the healthcare vertical within the Product organization. Reporting to the SVP of Product Management, this role is responsible for defining and driving the healthcare product strategy, roadmap priorities, and vertical platform capabilities.
This is a strategic and hands-on role. You will define where and how Intermedia wins in healthcare, translate vertical needs into scalable product capabilities, and work cross-functionally to bring those capabilities to market.
You will operate as the healthcare product leader—deeply embedded in product strategy, architecture direction, and execution—while influencing GTM alignment across sales, marketing, and partner channels.
What You Will Be Doing
Market & Vertical Strategy
Define Intermedia’s healthcare product strategy with a deep understanding of provider workflows, EHR/practice management ecosystems, compliance requirements (HIPAA, HITRUST), and operational constraints.
Clearly articulate where Intermedia fits in the healthcare technology stack—and where we create differentiated value.
Identify high-impact AI use cases across patient engagement, care coordination, scheduling, intake, follow-ups, and administrative workflows.
Develop a scalable approach to verticalization that strengthens our platform without fragmenting it.
Product Leadership
Own the healthcare-related product roadmap in partnership with Product Management and R&D, prioritizing initiatives that accelerate growth and deepen vertical differentiation.
Define healthcare-specific platform capabilities, including AI Assists, AI Agents, workflow automation layers, and integration frameworks.
Drive integrations with EHR, practice management, CRM, and telehealth systems relevant to the SMB provider space.
Ensure solutions address real-world challenges in patient engagement, care coordination, compliance, and operational efficiency.
Partner closely with Engineering, UX, and Architecture to ensure solutions are elegant, compliant, scalable, and extensible.
Translate customer and market insights into structured product requirements and measurable outcomes.
Cross-Functional Alignment & GTM Enablement
Partner with Product Marketing to develop clear healthcare positioning and messaging grounded in product truth.
Support the development of healthcare-specific sales enablement materials, playbooks, and competitive insights.
Align with Sales and Channel teams to ensure product strategy supports scalable growth in the target provider segment.
Build and maintain strategic relationships with relevant healthcare technology partners and ecosystem players.
What You Will Bring to the Role
10+ years of experience in healthcare technology product leadership, ideally spanning EHR, practice management, patient engagement, or healthcare communications workflows.
Deep understanding of independent physician practices, specialty clinics, and multi-location provider groups.
Proven ability to translate complex healthcare workflows into shipped product capabilities and integrations.
Strong grasp of AI-driven trends in healthcare, particularly around patient engagement, intelligent assistance, and operational automation.
Experience leading cross-functional teams and aligning stakeholders around a vertical product strategy.
Ability to engage executive stakeholders, technical buyers, clinicians, and operational leaders with credibility and clarity.
Bonus Qualifications
Experience bringing healthcare-specific solutions to market within a SaaS, UCaaS, or CCaaS organization.
Experience integrating with leading SMB-focused EHR or practice management platforms.
Familiarity with enterprise health systems is a plus, but primary experience serving independent and mid-sized provider organizations is preferred.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities—without regard to race, gender, sexual orientation, age, disability, veteran status, or any other status protected by law. Intermedia is proud to be an Equal Opportunity Employer and we’re committed to fostering an inclusive and supportive workplace.
Location: United States; Ireland; Croatia; Japan; Mexico; Italy; Poland; Singapore; United Kingdom; India; UAE; Canada
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're now looking for an Offline Media Buyer and Manager to own and scale our offline acquisition channels. This role will be hands-on in building and optimizing campaigns across CTV, podcasts, OOH, direct mail, and emerging offline channels—working cross-functionally with creative, product, and data science. You’ll have the opportunity to unlock new growth channels beyond digital, drive measurable impact on brand and performance, and connect offline efforts back to our self-serve, enterprise, and consumer funnels. We are already investing in offline marketing and want to scale this significantly with a more data-driven, experimentation-first approach.
WHAT YOU’LL DO
- Develop and execute offline marketing strategies across CTV, podcasts, OOH, direct mail, and other emerging channels
- Own campaign planning, vendor selection, negotiation, budgeting, and performance tracking
- Partner with creative teams to develop high-impact, channel-specific messaging and assets
- Design and run experiments to measure incrementality and understand the true impact of offline channels
- Build attribution frameworks to connect offline efforts to online conversion and revenue
- Analyze performance and optimize campaigns based on reach, frequency, lift, and downstream conversion metrics
- Stay up to date with trends in offline marketing, measurement methodologies, and new inventory opportunities
WHO YOU ARE
We're looking for exceptional individuals who combine analytical rigor with creative thinking, who are excited by hard problems and motivated by measurable impact. You’ll thrive with us if you:
- Have experience planning and executing campaigns across offline channels such as CTV, podcasts, OOH, or direct mail
- Think in terms of incrementality, lift, and full-funnel impact, not just impressions or reach
- Are comfortable operating in ambiguity and building new channels from scratch
- Have strong analytical skills and can work with imperfect data to make informed decisions
- Collaborate effectively with creative, data, and product teams to bring campaigns to life
- Take ownership and move quickly, balancing experimentation with execution
- Communicate clearly and can translate offline performance into business outcomes
WHAT WE OFFER
- High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
- Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
- Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale.
This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues.
You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization.
You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem.
KEY RESPONSIBILITIES
LEAD FRONTLINE SUPPORT DELIVERY
- Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth.
- Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs.
- Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests.
- Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements.
- Stay hands-on with complex or sensitive customer issues and model strong technical judgment.
INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY
- Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs.
- Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed.
- Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently.
- Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence.
- Track escalation patterns and use them to prioritize training, documentation, and product improvements.
SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION
- Own improvements to frontline support tooling, routing, workflows, macros, and internal processes.
- Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes.
- Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation.
- Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source.
- Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible.
- Establish shared processes with specialist Support teams while respecting their ownership of technical delivery.
BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY
- Develop onboarding materials and technical training that help agents become autonomous.
- Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful.
- Share customer insights and support trends with Product, Engineering, and go-to-market teams.
- Help coordinate support readiness for new products, features, and processes.
- Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management.
WHAT WE’RE LOOKING FOR
- Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment.
- Senior people-management experience, including leading, coaching, and developing a Support team.
- Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors.
- Experience managing support queues, escalations, service quality, and operational performance.
- Experience improving workflows, tooling, or knowledge management.
- Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience.
- Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences.
- A pragmatic, collaborative approach and comfort working across time zones and functions.
NICE TO HAVE
- Experience with Intercom, Fin, or comparable support and AI automation tools.
- Experience supporting developer tools, APIs, SaaS products, or AI applications.
- Familiarity with scripting or lightweight automation.
- Experience building onboarding programs, technical training, or support playbooks.
- French language skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Responsibilities:
— Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia.
— Build and nurture strong professional relationships with Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, allied health professionals, mental health networks, and justice-transition services.
— Coordinate and attend targeted field visits and partner meetings to pitch service offerings and establish sustainable intake pipelines.
— Respond rapidly to participant enquiries (acknowledgement within 2 business hours) and drive structured lead qualification.
— Organise and facilitate participant intake meetings, service suitability assessments, and accommodation inspections.
— Collaborate closely with the Operations Manager to verify service capacity, staffing logistics, and participant matching before finalising agreements.
— Draft accurate service proposals, quotations, and service agreements, driving follow-ups to achieve prompt execution.
— Actively market and promote available Supported Independent Living (SIL) vacancies across relevant networks.
— Coordinate property viewings, engage with families and decision-makers, and support safe, appropriate participant compatibility matching.
— Pinpoint emerging service demands in regional and metropolitan catchments to advise on future property and service expansions.
— Maintain daily, end-to-end data integrity within the CRM—logging contacts, meeting outcomes, lead stages, and next actions.
— Deliver weekly pipeline updates, conversion analysis, and field-activity schedules every Monday by 10:00 AM.
— Produce monthly performance reviews evaluating channel effectiveness, onboarding numbers, SIL occupancy, and revenue growth.
Requirements:
— Minimum of 2 years of professional B2B business development, sales, or client acquisition experience within Australia.
— Sound working knowledge of the National Disability Insurance Scheme (NDIS), SIL funding mechanisms, and the broader WA human services/health landscape.
— Valid (or ability to immediately obtain) NDIS Worker Screening Check, National Police Clearance, and Working with Children Check (WWCC).
— Preferred: Proven track record in a similar growth role within an NDIS registered provider, healthcare provider, or community organisation in Western Australia.
— Preferred: An established network of active contacts among Perth-based Support Coordinators, LACs, hospital social workers, and community mental health organisations.
— Preferred: Experience navigating complex participant matching and intake workflows within Supported Independent Living (SIL) settings.
— Highly proactive and self-motivated with the grit to initiate cold outreach, build pipelines from scratch, and turn conversations into committed placements.
— Exceptional interpersonal communication and presentation skills.
— Clear focus on activity metrics and KPIs, taking personal ownership of pipeline velocity, follow-up cadence, and conversion outcomes.
— A consultative, compliant approach balancing commercial targets with participant safety, operational capacity, and strict person-centred care principles.
Conditions:
— Full Time employment as an Independent Contractor.
— Working hours aligned with Australian working hours and holidays.
The role is remote but focused on the Perth and Western Australian region.
Responsibilities:
— Architect and own the customer system that unifies new leads, dormant leads, stalled buyers, and owners into one personalized system.
— Define the reference architecture including customer recognition across channels, data knowledge, decision-making logic, and AI agent autonomy.
— Build working prototypes with AI tooling and lead Engineering and Data teams to production.
— Make product decisions collaboratively with Sales, Marketing, and leadership, and technical architecture decisions with senior engineers.
— Design the customer intelligence layer covering identity, event and signal models, shared memory, scoring, eligibility, frequency caps, and next-best-action logic.
— Design AI agents and workflows including their decision scope, handoffs, prompts, tools, and orchestration.
— Ensure trust and reliability with evaluation frameworks, guardrails, observability, cost and latency budgets, and kill switches.
— Plan the path to autonomy, deciding what the system can do independently and what requires human intervention.
— Provide technical direction on build-versus-buy decisions, data contracts, and integration standards for CRM, messaging, email, and website.
— Measure outcomes such as funnel velocity and lift in qualified actions and closed sales.
Requirements:
— Customer obsession with a focus on improving customer experience.
— Experience designing and shipping autonomous or agentic systems with minimal human intervention.
— Proven measurable growth outcomes in conversion, lifecycle, or re-engagement.
— Expertise in designing decisioning and intelligence layers including signals, identity, scoring, context, eligibility, caps, and next-best-action logic.
— Ability to prototype with AI tooling and lead production deployment.
— Experience as an architect of systems built or integrated by multiple teams, making core technical decisions.
— Nice to have: experience with long-consideration, high-value purchases (real estate, luxury, financial services), AI integration into human sales workflows including CRM, and prior career as software engineer, data architect, or solutions architect.
— This is a principal individual contributor role, not a roadmap/backlog manager or full-time production engineer.
Benefits:
— Around $220,000 annual salary with equity.
— Discretionary time off.
— Premium medical, dental, and vision coverage for employee and family.
— Sponsored memberships to One Medical, Peloton, and WellHub.
— 401(k) plan.
— Paid parental leave for primary and secondary caregivers.
— Home office stipend and monthly internet and cell phone reimbursement.
— Quarterly team gatherings and ongoing learning and development investment.
Additional info:
— Fully remote position.
— Pacaso is an equal opportunity employer committed to diversity and inclusion.
— The role involves working closely with Product, Engineering, Design, Data, Sales, and Marketing teams.
— The company focuses on AI-first design and automation.
To apply, visit: https://weworkremotely.com/remote-jobs/pacaso-principal-product-architect-growth
Location: Brownsville, WI Corporate Office
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Labor Relations Analyst can change yours.
A Labor Relations Analyst is responsible for interpreting and analyzing labor contracts for wage and benefits issues, scope of work, geographical jurisdiction, and other terms and conditions, in addition to administrating apprentices’ certification and progressions. Critical for success are the abilities to produce highly accurate work in a timely manner, maintain strong attention to detail, and maintain a high level of confidentiality. Communication skills, both oral and written, self-motivation, a strong customer focus are musts.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You are organized and professional
You relish new challenges and evolving technology
You enjoy collaborating and communicating with your teammates
You deliver exemplary customer service through interactions with others
Main Responsibilities:
Coordinate apprenticeship tracking: obtain and process paperwork, update and maintain employee records, and coordinate rates. Process established grants.
Request letters of good standing.
Request, analyze, and process collective bargaining agreement (CBA) and rate updates, ensure labor relations systems are up to date.
Obtain, document, and track substance abuse testing policies for CBAs.
Assist with maintaining Geographic Information System (GIS) and Customer Relationship Management (CRM) databases.
Assist with creating and updating standard operating procedures
Communicate and interact effectively and professionally with internal and external (including union) contacts.
What it takes:
High School degree, or equivalent, and 2+ years of experience with collective bargaining agreements
Proficient in Microsoft Office suite
Experience with Geographic Information System (GIS) (desired)
Experience with construction unions and/or analyzing collective bargaining agreements (desired)
Associate’s or Bachelor’s degree with a focus in Human Resources and/or Labor Relations (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Responsibilities:
— Own end-to-end anti-money laundering and counter-terrorist financing (AML/CTF) investigations involving complex alerts, referrals, fraud typologies, and interconnected customer activity, including open-source research, identity verification, prior filing reviews, and blockchain analysis where needed
— Draft and review investigative narratives and Suspicious Activity Reports/Transactions Reports (SARs/STRs), ensuring conclusions are evidence-based, clearly documented, and consistent with applicable requirements
— Evaluate AI-generated narratives, evidence, risk assessments, and recommended dispositions using human-in-the-loop (HITL) quality scorecards to capture missed risk indicators, unsupported or fabricated facts, incorrect risk weighting, and inappropriate escalation decisions
— Translate recurring investigation, model, data, and workflow defects into actionable feedback for Product, Compliance Technology, and ML Engineering
— Support AI evaluation and release testing through annotation, calibration, user acceptance testing, and curated benchmark case reviews that inform model tuning and launch-readiness assessments
— Escalate material issues affecting customers, regulatory filings, control effectiveness, or launch readiness, documenting evidence, potential impact, and recommended next steps
Requirements:
— 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance, including independent ownership of complex, high-risk, or multi-entity cases
— Bachelor’s degree or equivalent practical experience
— Demonstrated experience drafting and reviewing SARs/STRs and defending investigative conclusions through documented evidence and applicable regulatory requirements
— Experience conducting quality reviews, second-reviewer checks, calibration, user acceptance testing, or model evaluation, including identifying systemic weaknesses and communicating reproducible, actionable findings
— Demonstrated ability to prioritize competing cases and make risk-based escalation decisions under ambiguity or time pressure
Benefits:
— Preferred: CAMS or another relevant AML, fraud, or crypto investigation certification
— Experience with SQL, Snowflake, fraud-ring analysis, entity resolution, or blockchain analytics
— Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Responsibilities:
— Manage product development with a focus on B2C products.
— Collaborate effectively with cross-functional teams.
— Analyze metrics and make data-informed decisions.
— Prioritize competing demands and solve problems efficiently.
— Adapt to diverse international markets with cultural sensitivity.
— Utilize generative AI responsibly to improve workflow efficiency, cost, and quality while maintaining human oversight.
Requirements:
— At least 2 years of product management experience, preferably in B2C products.
— Excellent communication and collaboration skills.
— Data-driven mindset with strong analytical abilities.
— Strong problem-solving skills and ability to prioritize.
— Adaptability and cultural sensitivity.
— Experience with payment flows and optimizations is a plus.
— Responsible use of generative AI.
Benefits:
— Full-time remote position based in India.
— Competitive annual compensation of ₹4,408,400 INR.
Location: Manila, Philippines
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We are looking for a hands-on AI Engineer to bring AI into how Advantage HQ operates, across every team and every core process.
As we scale, our teams spend a large share of their time on manual work: gathering data, building reports, writing briefs, moving information between tools, and repeating the same steps across clients. We see a large opportunity to use AI to remove that work, speed up decisions, and help every team do more with the same headcount.
Your mission is to design and build the AI systems, internal tools, sites, and dashboards that make our company faster, more efficient, and more data-driven.
You will own this work end to end: mapping how teams work today, identifying where AI and automation can make the biggest difference, building the solution, rolling it out, and making sure people use it.
This is not a research role or a prompt-writing role. We are looking for an engineer who writes production code, understands how to apply LLMs to real business processes, and knows how to build tools that people rely on every day.
You will work closely with leadership and with our Growth, Creative, Media Buying, Client Services, Finance, People, and Technology teams to find the highest-value problems and solve them with AI.
Success means AI is built into how Advantage HQ works: core processes are automated, teams have the tools and dashboards they need, and the business runs measurably faster and more efficiently.
What You'll Own
AI Strategy & Process Transformation
Map current workflows across departments and identify where AI and automation can save time, reduce errors, or improve decisions.
Build and maintain a prioritized roadmap of AI opportunities based on business impact and effort.
Redesign processes around AI, not only add AI to existing steps, working with team leads to agree on the new way of working.
Recommend which problems need custom builds and which are better solved with existing AI tools and platforms.
Track and report the impact of each initiative to leadership in terms of time saved, cost, and quality.
Stay current with new models, tools, and techniques, and assess which ones are ready for use across the company.
AI Systems, Agents & Automation
Build AI agents and multi-step workflows that automate research, briefing, reporting, analysis, and operational tasks.
Develop LLM-powered applications with Claude as our primary model, using other providers where they fit better.
Automate repetitive work between tools, such as data entry, status updates, client reporting, onboarding steps, and approvals.
Build AI assistants that help teams draft, summarize, review, and answer questions using company knowledge.
Write, test, and version prompts, tool definitions, and structured outputs as part of the codebase.
Add human review steps where accuracy matters, so automation stays reliable.
Internal Tools, Sites & Dashboards
Design and build internal web apps, portals, and sites that give teams one place to access the tools and information they need.
Build dashboards that give leadership and teams real-time visibility into performance, operations, and key business metrics.
Connect dashboards to live data sources so reporting is automatic rather than built by hand.
Create AI-powered features within internal tools, such as natural-language search, automated insights, and summaries.
Build tools quickly using a mix of custom code and low-code platforms, choosing whichever fits the problem best.
Maintain and improve internal tools based on user feedback and changing business needs.
Data, Integrations & Knowledge Systems
Integrate the systems we use every day, including Google Workspace, Slack, project management tools, CRM, HR systems, and advertising platforms.
Build data pipelines that collect, clean, and structure data from internal and external sources.
Build retrieval-augmented generation (RAG) systems over SOPs, playbooks, client information, and internal knowledge so teams can find answers instantly.
Organize company knowledge so it is accurate, current, and usable by both people and AI systems.
Work with team leads to define data standards and keep data clean across systems.
Connect with the Technology team on Meteoric AI where internal tools and our proprietary platform overlap.
Quality, Security & Reliability
Build evaluation checks that measure the accuracy and usefulness of AI outputs before and after changes.
Monitor AI systems and automations for errors, failures, and drift, and fix issues quickly.
Ensure company and client data is handled securely, with the right access controls and data privacy practices.
Set up logging and monitoring so every system can be traced and debugged.
Monitor and manage the cost of AI tools, APIs, and infrastructure.
Document every system clearly so it can be maintained, handed over, and improved.
Adoption, Enablement & Collaboration
Work closely with each team to understand their workflows, pain points, and goals before building.
Roll out new tools with clear guides, demos, and training so people use them.
Help teams use Claude effectively in their daily work, including setting up shared Projects, Skills, and connectors for each team.
Collect feedback, track usage, and improve tools that are not getting adopted.
Explain technical trade-offs and results clearly to non-technical teammates and leadership.
Help build a culture where every team looks for ways to work smarter with AI.
Who You Are
You are an experienced engineer who uses AI to change how businesses operate, not only to build demos.
You have hands-on experience building AI systems, automations, and internal tools that teams rely on, and you understand the full process, from mapping a workflow and choosing an approach to building, rolling out, and measuring the result.
You know that a tool nobody uses has no value. You measure your work by hours saved, processes improved, and how many people use what you build.
You are pragmatic about technology. You pick the simplest approach that solves the problem, whether that is an off-the-shelf tool, a low-code automation, a dashboard, an AI agent, or a custom application.
You are also a builder. You can take an unclear problem, define the scope, ship a first version quickly, and improve it based on feedback and data.
You are comfortable working with people from every department, understanding how they work, and explaining technical decisions in plain language.
Most importantly, you are highly accountable, proactive, analytical, and comfortable taking ownership of the systems you build.
Experience We Value
4+ years of professional software engineering experience, including 2+ years building AI, automation, or internal tooling in production.
Strong proficiency in Python and TypeScript or JavaScript.
Strong hands-on experience with Claude, including the Claude API, Claude Code, Projects, Skills, and connecting Claude to business tools through the Model Context Protocol (MCP).
Experience with other LLM providers such as OpenAI or Google Gemini, and knowing when each model is the right fit.
Experience building AI agents, tool use, function calling, and multi-step workflows.
Experience with workflow automation platforms such as n8n, Make, or Zapier.
Experience integrating business tools through APIs and webhooks, including Google Workspace, Slack, CRM, and project management tools.
Solid SQL skills and experience with databases, data pipelines, and data warehouses.
Experience leading AI adoption or process improvement inside a company is a strong plus.
Excellent communication skills and the ability to work directly with non-technical stakeholders.
Entrepreneurial mindset with a strong bias toward execution, ownership, and measurable results.
What Success Looks Like
Your performance will be measured primarily by how much AI improves the way Advantage HQ operates.
Key metrics include:
Processes Automated:
Number of core business processes automated or redesigned with AI.
Time Saved:
Hours of manual work removed each month across teams.
Tool Adoption:
Active, regular use of AI systems, internal tools, and dashboards by each team.
Delivery:
Number and quality of AI systems, sites, and dashboards shipped on schedule.
Reporting Coverage:
Share of key business metrics available in automated, real-time dashboards.
Process Speed:
Reduction in turnaround time for key workflows such as reporting, briefing, and onboarding.
Output Quality:
Accuracy and usefulness of AI outputs, measured against defined checks.
System Reliability:
Uptime and error rates of AI systems and automations.
Cost Efficiency:
Cost of AI tools and infrastructure relative to the time and money they save.
Stakeholder Satisfaction:
Feedback from the teams who rely on the tools you build.
Why Join Advantage HQ
This is an opportunity to lead how AI is put to work inside a rapidly scaling creator-led growth business.
You will have the autonomy to decide which processes to transform, choose the right tools and architectures, and see your work used every day by every team in the company.
You will work alongside experienced Growth, Creative, Media Buying, Client Services, and Technology teams, with direct access to leadership and the support to make real changes to how we work.
We are looking for someone who wants to make a real operational difference, grow with a fast-moving team, and take ownership of systems with company-wide impact.
Compensation & Location
$24,000 - $48,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote.
We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Compensation will be based on experience, technical depth, and the scope of the role.
If you are excited to build AI systems, internal tools, and dashboards that change how a company works, and to put AI at the center of every team and process, we would love to hear from you.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring a Customer Marketing, Startups Lead to own our strategy for how Anthropic shows up in market with the startups building on Claude, from early-stage founders to our largest AI-native customers. You'll figure out how we can help startups grow, and find creative ways to amplify their stories to inspire more companies to do the same.
This is a role for someone who has led marketing at a startup and knows what founders need. You'll work closely with our Startups account teams to decide where co-marketing will create real value for both the startup and Anthropic. For the startups we prioritize together, you'll work directly with founders and their teams as a marketing partner on channels and the joint messages we take to market. Many of these companies don't have big marketing teams yet, so you'll also advise them on storytelling and growth.
This role is deeply cross-functional. You'll work with Startups Sales leadership, Startup Partnerships, Segment Marketing, Field Marketing, Partner Marketing, Product Marketing, Brand, Comms, and Legal. You'll set direction with senior leaders here and at our customers, and lead a team of startups customer marketers while staying hands-on in the work yourself.
Key responsibilities
Own startups co-marketing, including deciding which startups and moments are worth investing in
Be a marketing partner to founders and CEOs on channels and joint messaging, and advise companies without built-out marketing teams on storytelling and growth
Partner with Startups Sales leadership and embed in the deal flow so you can see deals coming and plan how co-marketing can support them
Work with account teams on the market development funds (MDF) in startup contracts, and own how those funds are deployed
Build programs that bring co-marketing to hundreds of startups, beyond our top accounts
Set the bar for startup storytelling and find creative ways to amplify those stories, from case studies and founder films to content on how startups use Claude
Find opportunities to bring startups into Anthropic's launches and campaigns
Work with Startup Partnerships and Segment Marketing on the Claude Startups program and our relationships with VCs and accelerators
Build a feedback loop that shares what founders care about with Anthropic's leadership and GTM teams
Lead and develop a team of startups customer marketers
Minimum qualifications
Have been a trusted advisor to founders and CEOs, and enjoy working closely with them
Know when co-marketing will create real value for both companies, and when it won't
Are a strong storyteller and writer who can tell what makes a founder's story worth telling
Have a deep read on what startups want, and can quickly see what will help a small marketing team most
Have led senior cross-functional work across Sales, Marketing, Product, and Comms
Can influence teams you don't own, and are comfortable presenting to executives
Have strong taste and judgment, and can say no, including to senior leaders
Are a player-coach, comfortable setting direction for a team and doing the hands-on work yourself
Are comfortable with technical products and can talk credibly with technical founders
Can keep up with a fast pace
Already use Claude in your own work
Care about Anthropic's mission
Preferred qualifications
Have 12+ years in B2B marketing, including senior marketing leadership at a startup, like CMO, VP of Marketing, or Head of Marketing
Been a founder or an early marketing hire at a startup
Worked in AI, developer tools, or another technical category
Worked at a company that sells to startups
Built relationships with VCs and accelerators
A network of founders and startup marketing leaders
Run co-marketing programs with real budget behind them
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Come help us build the world's most trusted on-demand logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no-downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.
About the Role
We're hiring a Senior GRC Engineer to help take DoorDash's compliance program from something people run to something the platform runs on its own. Reporting to the Security Compliance Manager, you'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself. You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on.This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen.
You’re excited about this opportunity because you will…
Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them.
Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them.
Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it.
Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need.
Partner with the Security Compliance Manager to shape and mature the global compliance program.
Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them.
Support development and refinement of security policies, standards, and guidance.
Mentor other members of the compliance team and help set the technical bar the rest of the function grows into.
Ensure policies are actionable, testable, and aligned to real-world controls.
We’re excited about you because you have…
5+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments.
Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role.
The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA.
Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them.
Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders.
Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective.
Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure.
Ability to influence and drive accountability across technical and non-technical stakeholders.
Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance.
Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working.
Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Lithuania; Spain; Belgium; Vietnam; Romania; Serbia; Slovakia; Slovenia; Thailand; Moldova; Malta; Germany; Estonia; North Macedonia; Montenegro; Czech Republic; Cyprus; Yerevan; Albania; United Kingdom; Turkey; Greece; Poland; Bulgaria; Georgia; Croatia; South Africa
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us..
The role
We're hiring a Brand Manager to own This Month's Craft end to end, with churn as your main KPI. This Month's Craft is a monthly craft subscription box with two tracks: Creative (relaxing, artistic crafts) and DIY (practical, skill-building crafts).
Your biggest lever on churn is the box: finding, testing, and approving crafts that subscribers love and actually finish. You'll also analyse who we acquire, how the cancellation flow and failed-payment recovery perform, and work closely with customer service and analyze customer feedback. Just as important: you dig into why things happen and check whether each change actually worked. We need your product judgement and your ownership.
KEY RESPONSIBILITIES
- Find, test and approve the crafts. Own the box pipeline for both tracks. Scout craft ideas, order samples, make every kit yourself, and approve or reject it.
- Own kit quality. Every kit must be finishable at its stated level: clear instructions, the right tools and materials, nothing missing, packaging that survives shipping. Catch problems before a box ships, not in the reviews.
- Plan the box calendar. Balance variety, seasonality and difficulty across Creative and DIY, within the cost-per-box target.
- Learn from subscribers. Read and summarize reviews, CS tickets, community posts and cancellation reasons every month, and use them to shape the boxes.
- Own churn. It's your main KPI. Understand what drives it by box, channel and track, and act on it.
- Protect acquisition quality. Work with performance marketing on channels and first-box offers, and avoid offers that attract one-box buyers.
- Keep the subscription running smoothly. Own the cancellation flow (reasons, offers, copy) and failed-payment recovery, with saves that still hold a month later.
- Stay aligned with Customer Service. Turn recurring ticket themes into fixes, and close the loop with CS when they ship.
SKILLS & EXPERIENCE
Must have
- 1+ years in consumer product development, merchandising or brand management, ideally with craft kits, hobby products or subscription boxes.
- A track record of products you chose or developed, and how customers responded: ratings, sell-through, repeat purchases, returns.
- A hands-on maker. You craft yourself, and you can make a kit and judge its difficulty, instructions and quality.
- Supplier experience: sourcing samples, negotiating, and working to cost targets and lead times.
- Taste grounded in customers. You use reviews and feedback to decide, not only your own preferences.
- Ownership across teams. You push work through with marketing, CS, design, inventory and operations without being chased.
- Comfort with numbers. You can read a retention table and question a figure that looks too good, connect reason with outcome based on numbers
- Clear written and spoken English.
Nice to have
- Experience running a subscription box.
- Experience writing craft instructions.
- An active presence in craft communities or social media.
- Experience with Shopify.
- Spreadsheet analysis skills.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
3. Test Task
4. Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
Up to € 2300 euros after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a contract/freelance agreement.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
This requirement does not apply to part-time roles.
leadSydney, Australia
УдалённоPortugal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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