Location: Poland
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Spain
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Portugal
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Czech Republic
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Colombia
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Costa Rica
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Romania
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Georgia
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Chile
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.
What you will do
Salesforce and GTM stack
Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
Maintain the Salesforce manual and RevOps SOPs, and train new hires.
Contract to cash
Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
Revenue analytics and data model
Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
AI and automation
Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
Ownership
Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.
Requirements
4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
Proof you build with AI agents: something you shipped that others use.
Fluent English and clear written updates without being asked.
Nice to have
Salesforce Administrator or Advanced Administrator certification.
ClickHouse or another columnar warehouse, and any BI tool.
Salesforce development (Apex, triggers, API).
Gong, Clay, Lemlist, or workflow automation tools.
Billing, CPQ, or accounting systems.
HubSpot to Salesforce migration.
Attribution or CS health score data.
Martech or analytics company background.
What We Offer
Remote-first environment
Strong product/market fit: marketing data product for US-based enterprises
20 working days of PTO per year
US holidays and additional days off
Professional development reimbursement
Location: Philippines
Key Responsibilities
Client Communication and Relationship Management
Serve as the primary point of contact for new clients throughout the onboarding process.
Conduct kickoff meetings to clarify client objectives, service scope, key contacts, timelines, and expectations.
Provide regular progress updates and promptly address client questions or concerns.
Explain onboarding requirements, client responsibilities, and the support process after launch.
Onboarding Planning and Coordination
Review sales handover documentation to understand agreed services, commitments, and client requirements.
Develop and maintain onboarding plans, checklists, timelines, and milestone trackers.
Coordinate with Sales, Operations, Account Management, IT, Finance, and other relevant teams to complete onboarding activities.
Track dependencies and outstanding requirements, following up with stakeholders to prevent delays.
Identify onboarding risks and escalate issues that may affect timelines, service readiness, or the client experience.
Documentation and Service Readiness
Collect and validate client information, required documents, workflow details, and access requirements.
Maintain accurate client records and onboarding status updates in CRM and project management systems.
Coordinate account setup, system access, configuration, and other implementation requirements with the appropriate teams.
Confirm that required approvals, documentation, and readiness checks are completed before service launch.
Prepare handover documentation covering client requirements, agreed workflows, key contacts, and unresolved items.
Client Training and Handover
Organize onboarding sessions, process walkthroughs, and training on relevant systems or services.
Provide clients with guides, reference materials, and clear instructions for accessing ongoing support.
Coordinate the transition to the assigned account manager or service delivery team.
Follow up after launch to confirm that initial concerns are addressed and the handover is complete.
Reporting and Process Improvement
Maintain visibility into active onboarding projects, milestones, delays, and escalations.
Gather client feedback to identify opportunities to improve the onboarding experience.
Update onboarding templates, checklists, and standard operating procedures.
Recommend improvements that reduce rework, shorten onboarding timelines, and strengthen coordination.
Location: Gurugram, Haryana, India
NEOLYTIX
IT Support Senior Associate
Information Technology | Gurugram
FUNCTION
Information Technology
EXPERIENCE
2–4 Years
LOCATION
Gurugram (Onsite)
SHIFT
General Hours
About the Role
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems.
Key Responsibilities
Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues.
Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace).
Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms.
Maintain and update IT asset inventory with proper documentation and tagging.
Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators.
Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams).
Respond to service tickets and follow up to ensure timely resolution per SLA targets.
Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives.
Educate users on IT best practices, system security, and productivity-tool usage.
What You Bring
Must-Have
Bachelor's degree in Information Technology, Computer Science, or a related field.
2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment.
Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms.
Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems.
Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment.
Nice-to-Have
Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk.
Why Join Neolytix
Multi-Geography Exposure
Hands-on learning across enterprise platforms in a US healthcare tech environment.
Supportive Global Team
Direct access to a collaborative global IT team.
Certification Support
Ongoing professional development and certification opportunities.
Solid Benefits
Competitive compensation with health insurance and paid time off.
Location: Chisinau, Moldova
We are seeking an experienced
Database & API Developer
to design, develop, and optimize data-driven and API-driven solutions supporting mission-critical business applications. The role includes analyzing existing systems—core data sources, billing modules, and API-based procedures—and extending PL/SQL logic built on the billing platform to deliver new functionality.
The developer will extract and analyze data from core systems, interpret high-level business requirements, and translate them into database extensions or API-related tasks, planning and tracking activities in Jira according to the delivery roadmap. The role also involves identifying and documenting database-side requirements for integrations with external and internal platforms (mobile applications, web portals, backend systems), designing and delivering the required APIs, and coordinating implementation with technical teams.
Additionally, the developer is expected to maintain thorough, clear, and up-to-date technical documentation, ensuring transparency, traceability, and efficient long-term maintenance. The ideal candidate demonstrates strong SQL/PL/SQL expertise, solid understanding of API design and lifecycle management, and the ability to work effectively in a fast-paced Agile environment.
Basic Requirements
Ability to analyze existing database structures, stored procedures, and API specifications.
Capability to read, debug, and extend SQL/PLSQL code, as well as update API definitions, policies, and configurations.
Strong discipline in version control for both database and API assets.
Habit of writing clean, self-documented code with meaningful comments and clear naming conventions.
Willingness to prepare and maintain technical documentation for both database components and APIs.
Familiarity with Agile methodologies (Scrum/Kanban) and collaborative team environments.
Key Responsibilities
Database Responsibilities
Design, develop, and maintain Oracle database objects (tables, views, indexes, partitions, materialized views).
Write efficient and optimized SQL/PL/SQL code (procedures, functions, packages, triggers).
Develop and maintain automated processes using Oracle Scheduled Jobs (DBMS_SCHEDULER / DBMS_JOB).
Implement and support Oracle Advanced Queue (AQ) for asynchronous workflows.
Monitor and optimize database performance; tune complex SQL queries and PL/SQL logic.
Ensure database security, integrity, and compliance with internal development standards.
Participate in code reviews and contribute to continuous improvement of database practices.
API Responsibilities
Manage and maintain the API Catalog, including registration, publishing, versioning, and lifecycle updates.
Design, document, and support APIs via HTTP services and WebSockets.
Configure routing and load balancing according to architectural guidelines.
Implement authentication and authorization mechanisms (tokens, keys, RBAC) and ensure data masking where needed.
Apply throttling, rate limiting, and circuit breaker policies to prevent overload and mitigate risks.
Collect, analyze, and interpret API performance metrics (latency, throughput, error rates).
Monitor API behavior and troubleshoot issues related to performance, routing, security, and compatibility.
Maintain backward compatibility and manage API deprecation strategies.
Produce and maintain API documentation (technical specifications, error models, integration guides).
Required Skills & Qualifications
Strong hands-on experience with
SQL and PL/SQL development
.
Practical experience with
Oracle Scheduled Jobs
(DBMS_SCHEDULER / DBMS_JOB).
Working knowledge of
Oracle Advanced Queue (AQ)
.
Experience with Oracle
11g/12c/19c
or later.
Solid understanding of
relational database concepts
and performance tuning.
Strong analytical skills to translate business requirements into technical solutions.
Experience with
API design
, lifecycle management, and performance considerations.
Understanding of key API concepts:
REST architecture and HTTP methods
JSON/XML data formats
Routing, throttling, rate limiting
Authentication and authorization mechanisms
Experience with
version control systems
(Git, GitLab).
Strong problem-solving skills and attention to detail.
Preferred Qualifications
Experience with API monitoring, logging, and performance analytics.
Familiarity with
API gateways
and API policy configuration (authentication policies, throttling, quotas).
Experience with
CI/CD pipelines
or automated deployment processes.
Exposure to
integration platforms
or message-driven architectures.
Summary
This role is essential for expanding our internal capabilities in database development and API integration, enabling scalable, secure, and high-quality solutions across the organization. The Database & API Developer will contribute directly to key projects, integrations, and system enhancements that support business continuity and innovation.
Location: Chisinau, Moldova
We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services.
The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment.
Main Duties and Responsibilities:
* Ensure daily operational support for Billing Systems and related applications;
* Monitor, maintain, and troubleshoot production services and integrations;
* Investigate incidents, perform root cause analysis, and coordinate issue resolution;
* Manage and prioritize incidents according to SLA and operational impact;
* Support deployment, configuration, and integration of new services and applications;
* Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity;
* Participate in change management and production release activities;
* Create and maintain operational procedures, knowledge base articles, and technical documentation;
* Contribute to process improvement initiatives and operational optimization;
* Provide operational support and technical assistance within the team environment.
Competence and Education:
* University degree in Computer Science, Information Technologies, or related field;
* Good understanding of IT infrastructure, applications, and production support processes;
* Understanding of ITIL principles, especially Incident and Problem Management;
* English – technical and communication level.
Qualifications:
* Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment;
* Experience working with production systems and critical business applications;
* Good knowledge of SQL and databases;
* Experience with Linux/UNIX environments and scripting is considered an advantage;
* Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus;
* Familiarity with monitoring, ticketing, and incident management tools;
* Experience in telecom or billing systems environment represents an advantage.
Personal Qualities:
* Strong analytical and problem-solving skills;
* Technical mindset with operational ownership attitude;
* Ability to work under pressure and manage critical incidents;
* Good organizational and prioritization skills;
* Proactive and responsible approach;
* Strong communication and collaboration skills;
* Customer and service-oriented mindset;
* Fast learner, adaptable, and results-driven;
* Good communication skills in Romanian, Russian, and English.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it.
You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows.
You'll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation.
WHAT YOU’LL DO
OWN CUSTOMER DELIVERY
- Discovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution.
- Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live.
- Hands-on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi-currency structures, roles and permissions.
- Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don't reach, and clear security reviews.
- Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling. Help the customer's team understand what to hand to an agent and what to keep.
- Training and enablement — Build and deliver the enablement program: admin certification, end-user training, train-the-trainer sessions, office hours, and the documentation and in-product guidance that make it durable. Enablement is a deliverable, not a slide at the end.
- Quality assurance and hypercare — Own QA: build test scenarios, coordinate User Acceptance Testing, resolve defects, and run post-go-live hypercare until the customer is stable.
- Adoption support — Consult on organizational change management alongside the CSM, and drive the functional adoption work that makes value stick after the project closes.
IMPROVE HOW WE DELIVER
- Document implementation approaches, customer needs, and lessons learned so the team can reuse what works
- Help the Senior Manager, Professional Services refine playbooks, templates, tooling, and workflows based on delivery experience
- Use customer feedback and delivery data to spot patterns, improve execution, and share practical recommendations
- Contribute to enablement materials and share product and implementation knowledge with teammates
PARTNER CROSS-FUNCTIONALLY
- Maintain expert knowledge of the entire Ramp product suite, roadmap, APIs, and the third-party ecosystem it integrates with
- Build the reusable assets that make the practice faster: configuration accelerators, templates, internal tooling, scripts, and best-practice guides — including AI-built tooling of your own
- Partner with Sales, Customer Success, Account Management and Support to make the handoff from presales to implementation to steady state seamless
- Bring patterns back to Product and Engineering: what customers keep asking for, what keeps breaking, what the product should do natively instead of being configured around
WHAT YOU’LL NEED
- Minimum of 1+ year at Ramp and a self proclaimed product expert, ability to not only consult on workflows but execute the build in product.
- 3+ years in a customer-facing professional services, implementation, or solutions consulting role — with a track record delivering SaaS implementations at mid-market and enterprise scale
- Hands-on builder — You configure, troubleshoot, and ship yourself.
- Finance systems and process knowledge — Real working understanding of finance operations: the close, AP and expense workflows, approval and policy design, GL and chart-of-accounts structure, and how an ERP actually gets used. Hands-on with NetSuite, SAP, Oracle, Sage, Workday, QuickBooks, or Xero.
- AI fluency as a daily habit — You already use AI to accelerate delivery: to build configurations, generate documentation and training material, analyze customer data, and automate the repetitive parts of the job. Experience with AI workflow configuration — agent customization, prompt engineering, tuning — is a strong plus.
- Enablement and training ability — You can teach. You've built training programs, run rooms of skeptical users, and produced documentation people actually use.
- Multi-project discipline — You can prioritize across several concurrent engagements and hit committed dates on all of them.
- Excellent communication — You translate complex technical concepts into clear, actionable business solutions, and you write well enough that your deliverables go to a CFO without an edit pass.
NICE-TO-HAVES
- Prior experience implementing spend management, procure-to-pay, expense, or corporate card platforms
- Accounting or finance background (CPA, FP&A, controllership, or accounting operations)
- Experience building agentic or AI-powered workflows for customers at scale
- Familiarity with project management essentials and tooling (scope, schedule, budget; Smartsheet, Asana, Linear, Monday)
- Big 4 or systems integrator consulting background
- Experience in high-growth environments where the methodology was still being written
- Willingness to travel up to 25% for critical project milestones
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Chișinău, Chișinău Municipality, Moldova
About Alvys
Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry.
Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs.
About the Role
As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment.
What you’ll do
Partner and customer communication
- Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live
- Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope
- Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls
- Coordinate go-live timing, cutover, and sign-off with all parties
Mapping
- Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model
- Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation
- Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems
- Apply and contribute to our mapping templates and standards
Connectivity
- Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments
- Configure customer integration profiles in the platform
Testing and go-live
- Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing
- Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified
- Validate integrations against the customer's real day-to-day workflow, not just the test cases
- Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation
Project management and documentation
- Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current
- Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own
- Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices
What you need
- 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred)
- Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider
- Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus
- Hands-on experience with data mapping between different systems and formats
- Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses)
- Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data
- Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship
- Proven ability to manage multiple projects at once and prioritize independently
- Basic SQL is a plus
Location: Poland; Warszawa, Польща
On behalf of
CloudTech Client #1
, SD Solutions is looking for a talented
Senior DevOps Engineer - MSP
to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies.
As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments.
At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Design and implement tailor-made cloud architectures based on customer needs.
Manage multiple customer environments while adhering to industry best practices.
Act as a trusted technical advisor to customers, ensuring alignment with business goals.
Deploy advanced cloud services and automation solutions.
Implement and maintain infrastructure automation and configuration management tools.
Maintain a continuous feedback loop with customers to ensure deliveries meet expectations.
Debug, troubleshoot, and resolve complex technical issues.
Design, set up, and maintain large-scale monitoring and logging solutions.
Requirements:
3+ years of hands-on experience with cloud providers (e.g., AWS, GCP).
3+ years of professional IT experience, with a strong Linux and networking background.
Proven experience in a customer-facing role.
Experience with security products (e.g., Firewalls, Web Gateways, Proxies).
Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.).
Familiarity with Agile methodology.
Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell.
Demonstrated creative troubleshooting and problem-solving skills.
Fast learner with the ability to adapt to new technologies and domains.
Strong foundations in Git and GitFlow methodologies.
Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.).
Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless
Framework).
Knowledge of serverless architectures
.
Advantages:
Experience with system monitoring platforms (Datadog, Prometheus).
Experience with centralized logging platforms (ELK / OpenSearch).
Familiarity with GitOps methodologies (ArgoCD, Flux).
Strong information security orientation.
AWS certifications (Associate, Professional, or Specialty).
Experience managing production-grade environments.
Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.).
Familiarity with AWS Landing Zone and multi-account strategy.
CKA / CKAD certifications.
Eligible for or holding a security clearance.
About the company:
A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Espoo; Valencia; Munich
Workplace: Hybrid
Role highlights:
- Director, Supply Chain Strategy
- Location: FInland, Germany or Spain
- Department: Global Supply Chain
- Reports to: Global Director Supply Chain
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS - THE MISSION
We are seeking a strategic, commercially and legally strong Director, Supply Chain Strategy to shape how ICEYE secures, de-risks and scales the supply base behind the world's largest multisensor satellite constellation.
You will own ICEYE's global supply chain strategy: how we assess and manage supplier risk, which suppliers we develop as long-term partners, and where we vertically integrate through partnerships, licensing, joint ventures or acquisitions. You will also define and own our supplier portal landscape, the digital backbone of how we collaborate with suppliers. Finally, you will own how ICEYE meets local content requirements, supporting our local entities as they select and onboard in-country suppliers.
This role is for a leader who moves comfortably between the boardroom and the engineering bench: credible with executives, investors and partners, and equally credible with electrical, mechanical, manufacturing and supplier engineers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
1. GLOBAL SUPPLY CHAIN STRATEGY
- Define and own ICEYE's global supply chain strategy, aligned with company, program and production roadmaps, and translate it into a multi-year plan with clear priorities, targets and KPIs.
- Establish and run a structured supplier risk assessment framework covering financial health, capacity, single and sole sourcing, geopolitical and export control exposure, security and compliance.
- Build and maintain a supplier risk heat-map across all critical commodities and suppliers, and use it to drive mitigation plans, dual sourcing and inventory strategies.
- Own supplier due diligence for new and strategic suppliers, including ownership and security screening, ESG and compliance checks, in close cooperation with Legal, Security and Quality.
- Lead supplier development programs that lift capability, quality and capacity of strategic suppliers, and grow a resilient, sovereign-capable supply base for defense and dual-use customers.
2. STRATEGIC PARTNERSHIPS & VENTURES
- Identify, evaluate and execute vertical integration opportunities where owning or controlling critical technologies, processes or capacity creates strategic advantage.
- Support the negotiation of long-term and strategic supply agreements, including pricing, capacity reservation, IP, liability, security and exit terms.
- Structure and negotiate license agreements and joint venture agreements with industrial and technology partners.
- Act as the M&A lead in the vertical integration domain: build the target pipeline, lead technical and operational due diligence, shape business cases and drive post-merger integration of acquired capabilities into the supply chain.
- Work closely with Corporate Development, Finance and Legal, and present recommendations to the executive team and board.
3. SUPPLIER PORTALS
- Define and own ICEYE's supplier portal strategy, roadmap and architecture.
- Lead the selection, implementation and continuous improvement of supplier portals for onboarding, qualification, forecasting, order collaboration, document exchange and performance scorecards.
- Ensure portals integrate with ERP and PLM, and meet ICEYE's information security and export control requirements.
- Drive supplier adoption and use portal data to improve visibility, risk monitoring and decision making.
4. LOCAL CONTENT & LOCAL SUPPLY
- Own ICEYE's approach to local content, industrial participation and offset requirements in customer programs and sovereign missions.
- Assess local content obligations early in bids and contracts, and translate them into sourcing plans with clear targets and tracking.
- Support ICEYE's local entities in identifying, assessing, selecting and onboarding local suppliers, applying ICEYE's risk assessment, due diligence and qualification standards.
- Develop local suppliers so they can meet ICEYE's technical, quality and security requirements, and integrate them into the global supply base and supplier portals.
- Report on local content performance and compliance to program teams, local entity leadership and customers.
5. LEADERSHIP & ORGANIZATION DEVELOPMENT
- Build, lead and develop a team of supply chain strategy, strategic sourcing and supplier management professionals, including managers.
- Define the operating model, workflows and governance for strategic sourcing and supply continuity across electronics, mechanical, electromechanical and specialty process categories.
- Develop hiring profiles, succession plans and long-term talent strategies to scale the organization.
- Foster a culture of urgency, technical rigor, proactive risk management and high accountability.
6. SECURING SERIAL SUPPLY CONTINUITY
- Partner with the Supply Chain Category Managers, who own category strategies and day-to-day supply continuity for serial production, and ensure the supply chain strategy actively supports their goals.
- Identify structural supply risks that category management alone cannot resolve, such as single and sole sources, capacity bottlenecks, obsolescence, technology dependencies and geopolitical exposure.
- Propose and execute structural solutions that secure continuous supply: strategic partnerships, long-term supply agreements, licensing, joint ventures, vertical integration and M&A.
- Build business cases with Category Management, Finance and Engineering that compare make, buy, partner and acquire options.
- Track how these initiatives improve supply security, lead-times and cost at rate.
7. SUPPORTING SUPPLIER ENGAGEMENT
- Support the Supply Chain Category Managers, who own the relationships with suppliers in their categories, including executive-level engagement with strategic suppliers where needed.
- Bring the strategic view into supplier relationships: risk heat-map findings, due diligence results, supplier development needs and partnership or integration opportunities.
- Support Category Managers in negotiations that need long-term agreements, capacity commitments or partnership structures.
8. CROSS-FUNCTIONAL & EXECUTIVE ALIGNMENT
- Act as the senior supply chain voice in executive, engineering, program management and manufacturing forums.
- Translate evolving technical and business requirements into executable supply chain strategies across electronics, mechanical and system-level builds.
- Communicate risks, mitigation plans and critical dependencies proactively to leadership and program teams.
9. RISK MANAGEMENT & DEVELOPMENT-TO-PRODUCTION CONTINUITY
- Identify and mitigate risks to continuous supply, including component availability, obsolescence, material constraints, export limitations, supplier capacity and financial stability.
- Ensure supply risks are visible at program milestones and production readiness reviews (PRR).
- Drive early qualification of alternate components, materials, processes and sources.
- Ensure engineering and product teams understand how design decisions affect supply resilience, lead-times and cost at rate.
- Support Continuous Production Configurations with sourcing strategies that scale across electronics and mechanical domains.
What we’re looking for
Must haves:
- MBA and/or a law degree (LL.M. or equivalent), combined with a technical background, ideally a degree in engineering or a related discipline.
- 8+ years in supply chain, strategic sourcing or supply management roles in hardware-intensive industries, with 5+ years leading teams, including managers.
- Proven track record of defining and executing supply chain strategy, including supplier risk management, supplier due diligence and supplier development programs.
- Hands-on experience negotiating and structuring strategic supply agreements, license agreements and joint ventures, and supporting or leading M&A transactions, ideally in a vertical integration context.
- Strong understanding of commercial and contract law, including IP, liability, compliance and export control topics.
- Solid technical understanding of hardware supply chains.
- Experience defining and implementing supplier portals or supplier collaboration platforms integrated with ERP and PLM.
- Demonstrated success securing continuous supply in serial or rate production environments.
- Strong executive communication, negotiation, commercial and cross-functional leadership skills.
Nice to haves:
- Experience in space, aerospace, defense or other regulated high-reliability industries.
- Familiarity with export control regimes (EU dual-use, ITAR/EAR) and security-cleared supply chains, and with local content, industrial participation or offset requirements in defense programs.
- Experience in corporate development, M&A advisory, strategy consulting or legal counsel for industrial transactions.
- Experience building supply chains across Europe, North America and Asia.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx–xxxx local currency] per month (gross), dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Join one of our Core Tech teams: Developer Experience, Platform Engineering, Cloud Engineering, Observability or Engineering Ops as a Junior Site Reliability Engineer!
As part of this platform group, you will support the development and maintenance of the core infrastructure and engineering practices that enable our products and services to thrive. You will have the opportunity to work closely with experienced engineers, deepen your knowledge of cloud environments, distributed systems, and automation, and contribute to building reliable and scalable platforms.
You will be guided as you develop your technical expertise in system scalability, observability, automation, and reliability, while learning how to deliver incremental value, manage dependencies, and navigate ambiguity. If you're passionate about growing your career in Site Reliability Engineering and making an impact, we’d love to hear from you!
What you will be doing:
Support foundational tasks that ensure scalability, availability, and efficiency of our cloud and distributed systems.
Collaborate with Senior SREs in diagnosing, resolving, and proactively preventing production incidents.
Automate simple operational tasks and manage configurations using scripting and Infrastructure as Code tools.
Assist in monitoring and maintaining service health by working with observability platforms and dashboards.
Participate in incremental delivery of tasks, including estimating complexity, managing dependencies, and handling ambiguous requirements with guidance.
Take part in an on-call rotation to develop incident management skills, focusing on learning and contributing to blameless postmortems.
Engage in continuous learning, building a growth mindset, and progressively taking more ownership of your tasks and impact.
Who we are looking for:
A motivated learner with a growth mindset, eager to develop their SRE skills and contribute to building reliable, scalable systems.
Someone with foundational experience in at least one programming language (e.g., Python or Go) and a desire to grow in automation and scripting.
A person with a basic understanding of cloud environments (preferably AWS) and distributed systems concepts.
Someone familiar with containers and orchestration tools (e.g., Kubernetes), with this being a plus.
A candidate with an interest in Infrastructure as Code (e.g., Terraform) and exposure to CI/CD tools (e.g., GitLab CI, Jenkins, GitHub Actions).
Someone with strong analytical and troubleshooting skills, focused on learning and applying best practices.
A team player with the ability to manage tasks reliably, communicate effectively, and maintain clear documentation.
An individual enthusiastic about reliability engineering principles, including incident management, monitoring, and service level management.
Our hiring process:
Recruiter Interview
Engineering Manager Interview
Technical Interview
Our benefits:
Competitive salary + 10% annual bonus
Training and conference budget
Health and life insurance
Unique opportunity to become a part of an international team of top engineers learning from one another and contributing to the global OLX success
Working with and impacting all Classifieds websites in Europe, collaborating with European and other International Hubs
Work in a multicultural and international environment. We currently have 50+ nationalities!
Remote contract
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Spain
Portugal
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ГибридRelocation expense coverage to NYC or SF (if needed)
Chișinău, Chișinău Municipality, Moldova
УдалённоseniorPoland; Warszawa, Польща
ГибридEspoo; Valencia; Munich
УдалённоjuniorPortugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
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