Location: New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated experience supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in our San Francisco, Seattle, New York or Washington DC office and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC
Location: San Francisco; Palo Alto
At Perplexity, we are building products that push the boundaries of how people find, reason, and learn information. The scale and speed of our mission demand a team that thrives in environments of rapid iteration and constant discovery. As a Technical Sourcer, you will be at the forefront of shaping the talent foundation that fuels our growth.
The role of a Sourcer has changed in the world of recruiting and AI today–we’re looking for someone who has strong foundations in sourcing but is already ahead of the curve in redefining this function.
- Grit: You know your pipelines inside & out. You understand where you need to build momentum and how much horsepower to put behind it.
- Taste: You have a deep understanding of the tech landscape–knowing which companies hold high talent bars to what’s going to be the “next big thing” in the industry (before anyone else sees it coming).
- Experiment: Every role and search is different, and your approach isn’t a one-size-fits-all. One role you might be running SOBOs, another you’ll dive deep into authors of published papers from top conferences.
WHAT YOU'LL DO
- Research, identify, and engage engineering and technical talent across multiple disciplines and experience levels
- Use a wide range of sourcing strategies, including advanced research, talent mapping, referrals, AI-assisted automation, and creative outreach, to build strong candidate pipelines.
- Collaborate with recruiters and hiring teams to deeply understand technical requirements and calibrate profiles with accuracy and nuance
- Track and analyze pipeline data to drive continuous optimization and improvements in sourcing approaches
- Operate with agility, adapting quickly to shifting priorities, hard-to-fill roles, and changing team needs
WHAT YOU BRING
- Exceptional technical literacy, comfortable navigating complex technical conversations, parsing nuanced skill sets, and understanding the architecture of software and AI roles
- Proven experience sourcing talent in highly dynamic and fast-paced environments where priorities shift and ambiguity is constant
- A builder's instinct for AI: eager to adopt new tools, automate your own workflow, and experiment with how AI can make sourcing faster and sharper
- Creativity and resilience: the ability to design novel sourcing strategies, test new methods, and adapt quickly when faced with challenges
- Excellent communication skills, with the ability to build trust and develop relationships with both candidates and internal partner teams
- A mindset that thrives on curiosity, iteration, and impact, aligned with Perplexity AI's ethos of building what has never been built before
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.
We are seeking a Tax Analyst to join our Tax team and support our growing global tax function. As a key member of the team, you will help support indirect tax compliance, registrations, audits, and special projects across the U.S. and international jurisdictions.
This role is ideal for someone with a strong analytical foundation who enjoys working with data, solving complex problems, and learning new concepts. We are looking for a smart, detail-oriented professional who can develop expertise in indirect tax while helping build scalable processes and controls as WHOOP continues to grow.
RESPONSIBILITIES
- Support the global indirect tax compliance process, including U.S. sales and use tax, VAT, GST, and other international indirect taxes
- Analyze large datasets to support tax filings, reconciliations, audits, and special projects
- Prepare and review data used in tax returns and ensure information is complete and accurate
- Assist with tax registrations and ongoing compliance requirements in domestic and international jurisdictions
- Support indirect tax audits, notices, refund claims, and tax authority inquiries
- Partner with Accounting, Finance, Operations, and external service providers to gather information and resolve issues
- Identify opportunities to improve processes, strengthen controls, and automate recurring tasks
- Assist with maintaining tax systems, reporting tools, and data workflows
- Take ownership of assigned projects and independently investigate issues, identify root causes, and recommend solutions
QUALIFICATIONS
- 1-3 years of experience in public accounting, tax, audit, consulting, or a related analytical role
- Big 4 experience strongly preferred
- CPA license or progress towards CPA license preferred
- Bachelor's degree in Accounting, Finance, Economics, Data Analytics, or a related field
- Advanced Excel skills with experience working with large datasets
- Experience with Alteryx, SQL, Power BI, Tableau, or similar data analytics tools is a plus
- Strong analytical, problem-solving, and critical thinking abilities
- Exceptional attention to detail and organizational skills
- Strong written and verbal communication skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Curiosity and willingness to learn new tax concepts and business processes
- Experience with NetSuite, Stripe, Avalara, or other ERP and tax systems is a plus
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $65,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: India
About the Role
Ready to take ownership of complex searches and partner directly with U.S.-based leaders?
At
H!KINEX,
our Executive Recruiters support U.S. companies across multiple industries by running high-quality, end-to-end recruitment processes. This role is for recruiters who like to move fast, think strategically, and stay hands-on.
You'll lead omnichannel headhunting through direct calls, LinkedIn, and targeted outreach, while working closely with executives in a high-performance, results-driven environment. You'll own your searches, build strong pipelines, and play an active role in delivering talent that makes a real business impact.
Why You'll Love Working Here
Direct exposure to U.S. executives and hiring leaders
Ownership over searches, not just task-based recruiting
Remote, full-time stability with clear expectations
A performance-focused environment that values execution and quality
Room to grow your scope as you consistently deliver results
Collaborative team culture without micromanagement
What You'll Be Doing
Partner with U.S. client recruiting teams to source and pre-qualify candidates for active requisitions (Medical, Engineering, Technical, Construction, and Legal)
Generate candidate interest through email outreach, LinkedIn messaging, job postings, and targeted sourcing strategies
Conduct initial candidate screens to assess experience, interest, and overall fit
Coordinate interviews between candidates and U.S. clients, ensuring clear communication and smooth scheduling
Maintain accurate and up-to-date candidate records in ATS, LinkedIn Projects, and internal databases
Continuously explore new sourcing approaches to reach diverse and high-quality talent pools
Build and maintain strong candidate pipelines to support ongoing searches
Conduct candidate interviews and provide clear, structured feedback
Create, edit, and post job descriptions tailored to U.S. market requirements
Support recruiting operations through timely documentation and follow-ups
What We're Looking For
At least 1 year of recruiting experience including hands-on experience recruiting U.S.-based candidates (agency or corporate)
Strong English communication skills, both written and verbal
Comfortable using LinkedIn, job boards, ATS platforms, and sourcing tools
Willing to work graveyard or early morning shifts aligned with U.S. time zones (weekends off)
Organized, proactive, and able to manage multiple searches at once
Ready to Apply?
If you're an experienced recruiter who enjoys proactive sourcing, direct candidate engagement, and working closely with executives, we'd love to hear from you.
At H!KINEX, recruiting isn't one-size-fits-all. We grow recruiters across different levels-expanding scope, responsibility, and impact as you develop. You'll work in a remote-first, high-performance environment where strong execution is recognized and long-term growth is supported.
Location: EMEA Remote
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Matt Lane, Manager of Account Management at
Customer.io
, and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.
This role is open to candidates based in the UK or Ireland only.
What we value
Commercial ownership — you treat your book of business like it's yours, because it is
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor
Partner closely with Customer Success on account health and with Sales on expansion deals
Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward
What we're looking for
3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the UK or Ireland
Compensation & Benefits
We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for an M&A Tax Director to join our Tax Team at Anthropic. As the company pursues an active and growing pipeline of acquisitions, acqui-hires, data center investments, joint ventures and other strategic transactions, this role will be a core member of our transactions tax function, working closely with our M&A Tax Lead. You will support and lead tax workstreams across the deal lifecycle, from initial evaluation through post-closing integration, and serve as a trusted resource for our Corporate Development, Legal, and Finance teams. Beyond transactions, this role will support a wide range of strategic and operational tax matters. This is a high-impact role with significant ownership and a front-row seat to some of the most consequential transactions and tax planning work happening in AI today. If you're excited to help build a function from the ground up at a company working on one of the most important challenges of our time, we'd love to hear from you.
Key responsibilities
Lead and manage tax workstreams for acquisitions, mergers, acqui-hires, asset and stock purchases, corporate reorganizations, financing transactions, and minority investments, including tax due diligence, risk identification and quantification, and deal structuring analysis
Partner with Corporate Development on deal pipeline evaluation, providing early-stage tax input to inform go/no-go decisions and deal economics
Draft and review tax provisions in transaction documents, including purchase agreements, merger agreements, and ancillary deal documents
Support post-acquisition tax integration planning, including entity rationalization, intercompany restructuring, and tax attribute analysis
Advise on tax considerations for data center investments, build-to-suit arrangements, leases, and related infrastructure transactions, and coordinate with relevant team members on incentives, credits, and indirect tax matters
Advise on the tax structuring of joint ventures, strategic partnerships, and REIT-related investment structures, including real estate and data center joint venture arrangements
Help build and maintain transactions tax playbooks, due diligence checklists, and internal processes
Coordinate with the tax compliance and provision teams to ensure clean handoff of closed transactions, including documentation of structure, elections, tax attributes, and reporting positions
Prepare technical tax memoranda documenting transactions, material tax positions, and risk assessments to support internal sign-off, financial statement audit, and tax return filing positions
Minimum qualifications
JD or CPA
M&A and transactional tax experience gained at a large law firm, Big 4 M&A tax practice, or in-house transactions tax team
Strong technical expertise in federal and state tax rules governing corporate transactions, including Section 338, Section 368 reorganizations, and asset and stock acquisitions
Experience running tax due diligence workstreams and quantifying tax exposures in transaction contexts
Experience drafting and negotiating tax provisions in M&A transaction documents
Experience supporting post-acquisition integration from a tax perspective, including entity rationalization and intercompany restructuring
Preferred qualifications
7-10 years of tax experience, with significant M&A and transactional tax exposure
LL.M. in Taxation or MST
Experience providing general tax advisory support, including advising on commercial contracts, operational matters, and cross-functional tax questions
Experience with joint ventures, partnerships, minority investments, revenue-sharing arrangements and financing transactions
Experience with REITs, including REIT qualification and tax considerations for REIT joint ventures and real estate investment structures
Experience with data center acquisitions, infrastructure transactions, or real estate tax considerations
Tax experience at a high-growth technology company
Knowledge of state and local tax (SALT) implications of transactions
Experience with equity compensation tax issues in the context of acquisitions and acqui-hires
Exposure to international tax aspects of cross-border acquisitions
Exceptional communication skills, with the ability to translate complex tax issues into clear, actionable guidance for Legal, Finance, and Corporate Development partners
Comfort with ambiguity and a willingness to help build processes from scratch in fast-paced environments
Passion for Anthropic's mission to build safe, transformative AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an AV Engineer focused on builds and design, you'll design and implement the systems that enable world-class collaboration and communication across offices. This role is critical as we rapidly expand our physical footprint, with plans for multiple new offices and expansions over the coming years.
You'll be responsible for architecting AV solutions from concept through commissioning, ensuring our conference rooms, event spaces, and collaboration areas provide frictionless experiences that enable our teams to advance AI safety research. You'll help establish standards and systems that scale efficiently while pushing the boundaries of what's possible in workplace collaboration technology.
This is an opportunity to shape how a cutting-edge AI research organization communicates and collaborates, building infrastructure that supports everything from small team meetings to company-wide all-hands broadcasts reaching thousands of remote participants.
Responsibilities
Lead AV design, procurement, and programming for new office builds, expansions, and retrofits across our global portfolio
Create and maintain AV system designs including schematic drawings, line diagrams, and elevation plans
Program and commission AV systems to meet specific use cases and user requirements
Execute successful "first day of business" deployments for new offices, ensuring all systems are operational for day-one occupancy
Attend build coordination meetings with architects, contractors, and workplace teams to drive AV requirements and integration
Innovate and test emerging AV technologies to optimize productivity and enable premium experiences for existing and upcoming spaces
Develop automated solutions to improve system reliability and reduce operational overhead
Partner with Security and IT teams to ensure AV systems meet enterprise security requirements
Create comprehensive documentation for all systems including programming logic, troubleshooting guides, and operational procedures
Oversee operations globally to ensure seamless AV operations and service delivery standards are consistently met
Manage relationships with AV integrators and vendors to ensure project success
Assist with AV operations support including event production and system maintenance as needed
You may be a good fit if you
Have 8+ years of experience designing and implementing AV systems in an enterprise environment
Are proficient in control system programming utilizing the Q-Sys ecosystem or similar
Have hands-on experience with video conferencing platforms, particularly Google Meet
Can read and create AV technical drawings including schematics, line diagrams, and rack elevations
Understand digital signal processing (DSP) concepts for audio, including acoustic echo cancellation, noise reduction, EQ/dynamics, and automixing
Are familiar with enterprise video distribution, streaming technologies, and broadcast standards
Can manage multiple projects simultaneously while meeting aggressive timelines
Collaborate effectively with non-technical stakeholders to translate requirements into technical solutions
Have excellent troubleshooting skills and are comfortable diving into complex integrated systems
Care about creating exceptional user experiences through technology
Are excited about the opportunity to build scalable AV infrastructure from the ground up
Strong candidates may also have
Experience with Logitech video conferencing ecosystem and management platforms
Certifications such as Q-Sys Level 2, CTS, or CTS-D
Familiarity with control scripts using Lua within Q-Sys
Background in broadcast production or live event engineering
Experience with Netgear network switches running AV over IP systems (QLAN, Dante, SMPTE 2110)
Familiarity with digital signage platforms (Appspace or similar)
Understanding of acoustical design principles for conference spaces
Track record of successful large-scale office technology deployments
Previous experience performing AV installations
Background working in high-growth technology companies
Experience with Google Workspace administration
Role Specific Location Policy:
This role will be based in our London office
This role is expected to be in office 75% of the time
This position will require up to 8 weeks of domestic and international travel to help with new office build outs
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£210,000
—
£250,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an AV Engineer focused on builds and design, you'll design and implement the systems that enable world-class collaboration and communication across offices. This role is critical as we rapidly expand our physical footprint, with plans for multiple new offices and expansions over the coming years.
You'll be responsible for architecting AV solutions from concept through commissioning, ensuring our conference rooms, event spaces, and collaboration areas provide frictionless experiences that enable our teams to advance AI safety research. You'll help establish standards and systems that scale efficiently while pushing the boundaries of what's possible in workplace collaboration technology.
This is an opportunity to shape how a cutting-edge AI research organization communicates and collaborates, building infrastructure that supports everything from small team meetings to company-wide all-hands broadcasts reaching thousands of remote participants.
Responsibilities
Lead AV design, procurement, and programming for new office builds, expansions, and retrofits across our global portfolio
Create and maintain AV system designs including schematic drawings, line diagrams, and elevation plans
Program and commission AV systems to meet specific use cases and user requirements
Execute successful "first day of business" deployments for new offices, ensuring all systems are operational for day-one occupancy
Attend build coordination meetings with architects, contractors, and workplace teams to drive AV requirements and integration
Innovate and test emerging AV technologies to optimize productivity and enable premium experiences for existing and upcoming spaces
Develop automated solutions to improve system reliability and reduce operational overhead
Partner with Security and IT teams to ensure AV systems meet enterprise security requirements
Create comprehensive documentation for all systems including programming logic, troubleshooting guides, and operational procedures
Oversee operations globally to ensure seamless AV operations and service delivery standards are consistently met
Manage relationships with AV integrators and vendors to ensure project success
Assist with AV operations support including event production and system maintenance as needed
You may be a good fit if you
Have 8+ years of experience designing and implementing AV systems in an enterprise environment
Are proficient in control system programming utilizing the Q-Sys ecosystem or similar
Have hands-on experience with video conferencing platforms, particularly Google Meet
Can read and create AV technical drawings including schematics, line diagrams, and rack elevations
Understand digital signal processing (DSP) concepts for audio, including acoustic echo cancellation, noise reduction, EQ/dynamics, and automixing
Are familiar with enterprise video distribution, streaming technologies, and broadcast standards
Can manage multiple projects simultaneously while meeting aggressive timelines
Collaborate effectively with non-technical stakeholders to translate requirements into technical solutions
Have excellent troubleshooting skills and are comfortable diving into complex integrated systems
Care about creating exceptional user experiences through technology
Are excited about the opportunity to build scalable AV infrastructure from the ground up
Strong candidates may also have
Experience with Logitech video conferencing ecosystem and management platforms
Certifications such as Q-Sys Level 2, CTS, or CTS-D
Familiarity with control scripts using Lua within Q-Sys
Background in broadcast production or live event engineering
Experience with Netgear network switches running AV over IP systems (QLAN, Dante, SMPTE 2110)
Familiarity with digital signage platforms (Appspace or similar)
Understanding of acoustical design principles for conference spaces
Track record of successful large-scale office technology deployments
Previous experience performing AV installations
Background working in high-growth technology companies
Experience with Google Workspace administration
Role Specific Location Policy:
This role will be based in our San Francisco office
This role is expected to be in office 75% of the time
This position will require up to 8 weeks of domestic and international travel to help with new office build outs
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris; Amsterdam; Warsaw; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Software Engineer, Network Automation - WAN & Edge, you will design, automate, and operate resilient connectivity between data centers, cloud environments, external networks, and the internet. Your work will span routing, firewalls, traffic engineering, and production troubleshooting.
This is a hands-on role for an experienced network engineer who can build, test, debug, and review production-grade automation. Networking depth and strong software-engineering judgment matter more than familiarity with any particular language, platform, or tool.
WHAT YOU WILL DO
- Design and evolve resilient inter-site, cloud, and internet connectivity for large-scale AI infrastructure.
- Own external BGP policy and traffic engineering at the edge, including route filtering, failover, and capacity planning.
- Build API-driven automation for edge routing, firewalls, VPNs, carrier connectivity, and network segmentation.
- Coordinate with carriers, cloud connectivity providers, colocation partners, and vendors on design, provisioning, incident escalation, and service improvement.
- Design safe change workflows with automated validation and resilience testing, staged rollouts, observability, rollback, and recovery.
- Participate in on-call rotation, troubleshoot active WAN and edge incidents, restore service, and turn root causes into lasting improvements.
- Review designs and code, explain networking trade-offs, and help raise network engineering quality across the organization.
WHAT WE’RE LOOKING FOR
- Deep, hands-on WAN and edge networking experience across internet connectivity, data-center interconnect, private WAN, or cloud networking.
- A track record of taking external BGP designs from whiteboard to production and debugging them during production incidents.
- Experience integrating and troubleshooting stateful firewalls, NAT, asymmetric routing, and redundant edge designs on at least one major routing or firewall platform.
- Experience building or operating production network automation using network-management APIs and data models. You understand desired state and idempotency; relevant technologies might include REST, NETCONF, gNMI/OpenConfig, Ansible, or Terraform.
- Strong software-engineering fundamentals in a general-purpose language. You can design, test, debug, and review production systems and are willing to become productive in Go.
- Operational troubleshooting experience using routing and flow state, packet captures, link health, telemetry, and logs to diagnose production incidents.
- Clear, pragmatic communication and effective stakeholder management. You can translate technical needs into connectivity designs and provider requirements, define acceptance criteria and service-level expectations, and provide technical leadership.
NICE TO HAVE
- Experience with FortiGate, FortiManager, or comparable edge and firewall platforms.
- Deeper specialization in external connectivity, such as public-cloud or hybrid-cloud interconnect, or internet transit and peering.
- Exposure to edge security and scale techniques such as RPKI and route-origin validation, DDoS mitigation, or global traffic engineering.
- Familiarity with streaming telemetry, network source-of-truth systems, and configuration-compliance tooling.
- Experience reading, reviewing, or contributing to Go code.
- Familiarity with Kubernetes controllers, operators, or other declarative, reconciliation-based systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Poland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a highly systematic Senior Creative Producer to own the ad creative engine for one of our core D2C subscription products in the consumer AI category. You will be fully responsible for the full concept-to-performance loop, generating the angles, driving production volume, running structured tests, performing competitor research, and turning creative-level data into the next round of winning concepts.
This is a high-impact role. Your ad creatives will be the primary performance lever: your work moves CTR, CVR, CPA, and ROAS directly, and you are accountable for those numbers alongside the User Acquisition team. The bar is high and so is the upside; performance here is directly and significantly rewarded.
KEY RESPONSIBILITIES
- Creative Strategy & Concepting
- Own the creative angle strategy: Define which hooks, pains, and value propositions get tested next.
- Develop creative concepts: demo-led ads, UGC-style video, statics, and AI-generated formats.
- Translate product features and capabilities into concrete, scroll-stopping propositions for target audiences.
- Build and maintain a documented library of proven angles, hooks, and creative patterns.
PRODUCTION & TESTING VELOCITY
- Own the creative pipeline across ad networks (Google, YouTube, Meta, Snapchat, TikTok, Applovin, etc) shipping new concepts every week.
- Structure systematic A/B testing frameworks, isolate variables, and analyze the results to bring solid conclusions.
- Produce clear creative briefs for designers to execute high-performing concepts aligned with the brand.
PERFORMANCE ANALYSIS & ITERATION
- Own creative-level metrics: hook rate, hold rate, CTR, CVR, CPA, and ROAS.
- Generate testable hypotheses from performance data and retire underperforming angles quickly.
- Identify winning patterns, codify why they work, and scale them into new concept batches.
- Deliver structured creative performance reviews with clear recommendations for the next cycle.
MARKET RESEARCH & COLLABORATION
- Run systematic competitor creative research across ad libraries and creative intelligence tools.
- Track emerging formats, platform policy shifts, and creative trends in the consumer AI category.
- Communicate daily with User Acquisition Managers, taking briefs on which angles need more volume.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 4+ years producing performance ad creative for D2C or subscription consumer products
- Proven track record of high-volume output, shipping and live-testing multiple new concepts weekly.
- Deep working knowledge of the major ad network ecosystems (Google, Meta, TikTok, Snapchat, etc).
- Demonstrated fluency with an AI production stack across image, video, voice, and scripting tools.
- Ability to read creative-level performance data independently and act on it without an analyst in the loop.
- Experience building structured creative testing frameworks, not ad-hoc one-off tests.
- Strong portfolio of ads with verifiable performance results. (Applications must include a CV and a portfolio of ad creative you personally produced).
LEADERSHIP ATTRIBUTES
- Systematic operator. You build repeatable creative processes, not one-time wins.
- Fully accountable for performance outcomes, not just delivery of assets.
- Fast and decisive under volume. Comfortable killing your own concepts when data says so.
- Treats User Acquisition as a working partner, not a downstream recipient of files.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assignment
- First Interview (40 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
T
ogether, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for an engineering manager to lead our Metadata team, which owns the metadata layer of the dbt platform: the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing.
You'll own technical excellence and delivery of a single team, from evolving high-throughput APIs and data models, to hardening reliability and latency for enterprise and single-tenant customers, to shipping new discovery and catalog capabilities in close partnership with product. You'll set direction, review designs and code, remove roadblocks, and grow the engineers on your team through coaching, feedback, and clear career development.
What You'll Do
Lead and grow a team of software engineers, owning hiring, onboarding, coaching, career development plans, and regular 1:1s and check-ins
Own project delivery for your team against the quarterly plan, and be accountable for the reliability and performance of the services you own (e.g. uptime and latency targets)
Review technical designs and code, and provide feedback grounded in a deep understanding of the Metadata product area and architecture
Drive the team to address technical quality — incidents, bugs, tech debt, and post-mortems — within SLA and metric targets
Partner with product and business stakeholders on planning, and maintain a realistic, prioritized feature and project backlog with a high completion rate
Contextualize and communicate the engineering vision and strategy to your team, and share the team's work and business impact with adjacent teams
Ensure engineering processes (e.g. FDLC) are implemented and consistently followed
Delegate effectively and build autonomy and a positive, high-trust culture within the team
Address performance issues and conflict promptly and fairly
Ensure your team uses AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
Experience managing and growing a software engineering team (ideally a customer-facing product development team); including hiring, coaching, and running a full performance and career-development cycle
Strong technical foundation with the ability to review designs and code and make sound architectural trade-offs in a distributed, cloud-based systems environment
Track record of delivering complex projects on schedule while holding the team to high standards of quality, reliability, and performance
Experience owning production services and driving operational health — incident response, on-call practices, tech-debt reduction, and meeting SLAs
Ability to plan and prioritize with product partners, maintain a realistic backlog, and drive high sprint and quarterly completion rates
Communicates clearly and effectively across the team and with adjacent teams and stakeholders; keeps people well informed
Fluent in using AI code assistants, coding agents, and conversational AI (e.g. Claude, ChatGPT) to support the software development lifecycle, and able to establish those practices across a team
Bonus Skills
Experience building or operating metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
Experience supporting enterprise or single-tenant customers with strict reliability and latency requirements
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$186,701
—
$233,376 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Poland
Company Background
Our client is a leading global data center provider delivering hyperscale and edge infrastructure solutions across the Americas, EMEA, and Asia-Pacific. With 80+ data centers in 20+ countries, they partner with industry leaders such as Google, Oracle, NVIDIA, and Microsoft Azure to power the world’s digital infrastructure. Recognized as a USA TODAY Top Workplace for four consecutive years, the company continues to expand its global footprint and customer ecosystem.
Project Description
The project focuses on developing and maintaining an enterprise integration layer that connects the client’s operational platforms, cloud services, and corporate applications across a complex business environment. The specialist will help enable secure, reliable, and scalable communication between in-house and SaaS systems, supporting the automation and consistent flow of business data across the organization.
Technologies
MuleSoft / Azure Integration Services / UiPath / Workato
REST, SOAP APIs
Python, PowerShell, Bash
ETL
Event-driven architectures
Azure Service Bus / AWS SQS / Kafka
What You'll Do
Build, test, deploy, and support integrations across enterprise systems, including ERP, HRIS, FinOps, ITSM, and in-house operational platforms;
Design and implement scalable and secure data flows using MuleSoft, REST/SOAP APIs, event-driven patterns, ETL pipelines, and middleware platforms;
Establish integration standards, reusable patterns, and governance practices to reduce point-to-point integrations and technical debt;
Collaborate with HR, Finance, IT, cloud, and infrastructure teams to translate business requirements into technical integration solutions;
Develop automation scripts and pipelines using Python, PowerShell, and Bash to streamline data transfers, system events, and operational workflows;
Build and maintain CI/CD pipelines for reliable, testable, and auditable integration deployments;
Implement monitoring, alerting, and observability for integration pipelines, troubleshoot data flow issues, and maintain technical documentation;
Connect master data management and FinOps data flows with enterprise applications while supporting data accuracy, latency, and governance requirements;
Support routine administration of enterprise systems, including user access updates and maintenance of system records;
Contribute to preparing enterprise data for future AI/ML use cases;
Job Requirements
7+ years of experience in enterprise integration engineering, systems architecture, or a related technical role, with progressively increasing scope;
Solid experience with iPaaS or middleware platforms, such as MuleSoft, Azure Integration Services, UiPath, or Workato; MuleSoft experience is preferred;
Hands-on experience designing and implementing REST and SOAP API integrations across heterogeneous enterprise systems;
Experience integrating ERP, HRIS, ITSM, and/or FinOps platforms in a multi-cloud environment;
Proficiency in scripting and automation using Python, PowerShell, and/or Bash;
Working knowledge of ETL patterns, event-driven architectures, and message queue systems;
Strong understanding of data security, access control, and zero-trust integration principles;
Ability to translate ambiguous business requirements into concrete and well-documented technical designs;
Experience collaborating across engineering, infrastructure, and business stakeholder groups;
Nice To Have
Experience working in data center, critical facilities, or industrial/OT environments, or the ability to rapidly learn domain-specific operational systems;
Hands-on experience with FinOps tooling, such as Apptio or Azure Cost Management, and cost data pipelines;
Experience administering enterprise back-office business systems, such as NetSuite, Coupa, Rippling, BlackLine, or Ironclad;
Experience integrating Rippling, ADP, or comparable HRIS platforms with downstream financial and operational systems;
Familiarity with ServiceNow or comparable ITSM platforms and their integration capabilities;
Experience using AI-powered agentic coding tools and IaC technologies, such as Terraform or Bicep;
Exposure to AI/ML pipeline architectures and data preparation workflows for intelligent operations;
Experience with Agile and DevOps practices at scale;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Germany; Neu-Isenburg
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Key Account Manager m/w/d – Commercial Sales
Reporting to:
Commercial Manager
Based in:
Neu-Isenburg, Germany with Hybrid working; 3 days Tuesday to Thursday in the office required. Please check your commute before applying.
Travel:
Required to key retailers.
At Hasbro, we create moments of joy, imagination and connection for fans and families around the world. We’re looking for a driven and commercially curious
Key Account Manager
to join our Neu-Isenburg team and help bring some of the world’s most loved brands to life at retail.
In this full-time role, you’ll take ownership of a portfolio of key retail partners, blending strategic account planning, hands-on customer collaboration and sharp market insight. It’s a brilliant opportunity for someone who thrives in a fast-paced, team-focused environment and wants to play a key role in shaping how Hasbro brands show up, stand out and win with consumers across the GSA market.
Main Purpose
Partner with the GSA (Germany, Switzerland, Austria) Sales team and cross-functional regional departments (e.g. Customer Service, Operations, Demand Planning, Customer Marketing) to put into action approved retail sales strategies, reinforcing the market position of Hasbro brands.
Maintain and develop the business with key retail accounts and distributors to improve HET/HIT sales and profit targets.
What You'll Do
Build, implement and monitor full-year account business plans for HET/HIT, using sell-out analysis, forecasting and phasing to keep plans on track.
Achieve profitability goals for HET/HIT in the market, applying profitability models to support decision-making.
Embrace and complete the regional brand, channel and commercial strategy.
Build effective, trusted business partnerships with key customers at all levels.
Collaborate closely with relevant partners on the customer side to ensure smooth daily operations in ordering, delivery, marketing activities, and data maintenance.
Maintain positive relationships with our licensors to plan and complete joint retail activations.
Manage customer information flow on sales, stocks and payments, and drive execution of new product launches, listings and promotional campaigns.
Own the Customer Business Plan from start to finish. Develop it for approval and track its financial impact, including sales objectives, customer allowances, and investment budget.
Maintain accurate, SOX-compliant records of all customer agreements.
What You'll Be Measured On
HET/HIT turnover (value and volume) and market share.
Distribution / channel assortment / customer listing targets.
Customer profitability.
Customer plan and forecast accuracy.
The ‘what’ and the ‘how’ of effective business interactions.
What You'll Bring
Proven experience in key account management, preferably in the toy, entertainment or FMCG industry.
Strong skills in building and maintaining customer relationships.
Ability to monitor and analyse market activities and trends.
Experience developing and implementing business plans.
Solid understanding of managing budgets and financial targets.
Excellent communication and presentation skills.
Ability to work collaboratively within a team to achieve common goals.
Proficient in German and English.
The base salary range for this position is €66,400 to €95,000 and is eligible for a bonus. The hiring range will vary based on factors such as experience and skills.
We Play to Win with our Leadership Principles
Knowing is Half the Battle
Break the Mold
Take Charge
Be Legendary
Friendship is Magic
Matrix of Leadership
Apply now and help us build the future of play!
#LI-Hybrid
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Serbia
Workplace: remote
ABOUT YOU
We are looking for a Lead Environmental Artist who combines a strong artistic eye with solid technical expertise. This role is not only about creating visually impressive environments — we need someone who understands how to build high-quality, optimized, production-ready environments that perform efficiently in a real-time game engine.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Lead the creation of high-quality environments from concept through final implementation.
Establish and maintain the visual quality bar for environments while ensuring technical and performance requirements are met.
Create optimized environment assets, including modular kits, architecture, terrain, props, materials, and set dressing.
Work closely with Technical Artists, Level Designers, Lighting Artists, and Engineers to balance visual quality with performance.
Define and maintain environment art pipelines, workflows, and technical standards.
Identify and resolve performance issues related to geometry, materials, textures, lighting, draw calls, memory usage, LODs, and asset complexity.
Review and provide feedback on the work of Environment Artists and support their professional development.
Collaborate with Art Direction to translate the artistic vision into scalable and technically achievable environments.
Participate in profiling and optimization throughout production rather than treating optimization as a final-stage task.
REQUIREMENTS
Strong professional experience as a Senior or Lead Environment Artist in game development.
Excellent portfolio demonstrating visually compelling, production-ready environments.
Strong understanding of
real-time optimization
and the ability to make informed trade-offs between visual fidelity and performance.
Advanced knowledge of environment production pipelines, modular workflows, LODs, materials, shaders, texture optimization, and asset budgets.
Strong proficiency with industry-standard 3D tools and experience working in
Unreal Engine and/or Unity
.
Good understanding of lighting, composition, scale, color, and environmental storytelling.
Ability to profile environments, identify technical bottlenecks, and collaborate with technical teams to resolve them.
Leadership and mentoring experience, with the ability to provide clear and constructive artistic and technical feedback.
Strong communication and cross-functional collaboration skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Dublin, Ireland
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a In-Year Segmentation & Parenting Operations
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities
In-Year Segmentation Management
• Review and process in-year segmentation requests in accordance with approved business rules.
• Validate eligibility, supporting evidence, and policy compliance for all submitted requests.
• Assess segmentation impacts and ensure requests meet established thresholds and governance requirements.
• Escalate complex or exception-based cases for appropriate review and approval.
Parenting & Enrollment Remap Operations
• Manage customer parenting corrections and enrollment remap requests.
• Validate customer hierarchy structures and revenue attribution impacts.
• Review account relationships to ensure correct ownership and reporting alignment.
• Execute approved changes within established service level agreements (SLAs).
Case Management & Quality Assurance
• Maintain accurate case records and audit-ready documentation.
• Review supporting documentation including proof of alignment, proof of execution, account ownership evidence, and system validations.
• Perform quality reviews to ensure consistency and compliance across all requests.
• Identify and resolve data discrepancies or policy conflicts.
Stakeholder Collaboration
• Partner with Sales Operations, Business Sales Operations (BSO), Finance, GSOC, and regional stakeholders.
• Communicate case status, findings, and recommendations to requestors and business partners.
• Support policy interpretation discussions and exception reviews.
• Participate in operational reviews, office hours, and governance discussions.
Reporting & Analytics
• Monitor request volume, backlog health, turnaround times, and SLA performance.
• Develop and maintain reports, dashboards, and operational metrics.
• Analyze trends and identify opportunities for process improvement.
• Support operational planning and business reviews with data-driven insights.
Process Improvement & Automation
• Identify opportunities to improve operational efficiency and scalability.
• Support automation initiatives and system enhancements.
• Contribute to testing, user acceptance validation, and deployment of new tools and capabilities.
• Assist with process documentation and standardization efforts.
Knowledge Management
• Maintain process documentation, standard operating procedures, and training materials.
• Support onboarding and training of new team members.
• Share best practices and lessons learned with the broader operations team
Strong analytical skills and ability to work with large datasets
Very detail-oriented, process-driven, and comfortable following defined business rules/policies
Experience in operations / business operations / sales operations / customer account operations
Experience handling account segmentation, customer/account hierarchy, ownership structures, or reporting alignment
Ability to validate requests against eligibility criteria, supporting evidence, policies, and governance requirements
Experience with case management and maintaining accurate, audit-ready documentation
Strong data quality / validation skills identifying discrepancies, incorrect mappings, hierarchy issues, or policy conflicts
Ability to manage work against SLAs, turnaround times, and operational deadlines
Experience working with cross-functional stakeholders, especially Sales Operations, Finance, Business Operations, or similar teams
Strong written/verbal communication for explaining case status, findings, recommendations, and exceptions
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and Italian
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
San Francisco; Palo Alto
ОфисГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorВеликобритания, Ирландия; This role is open to candidates based in the UK or Ireland only; EMEA Remote
География найма не уточнена
London, UK
San Francisco, CA
Paris; Amsterdam; Warsaw; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоheadГеография найма не уточнена
УдалённоseniorPoland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET