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Location: Belgrade, Serbia Workplace: remote Novakid is an online English school for kids. The Visitor Squad owns the funnel from first visit to paid lesson: landing pages, registration and booking, blog, and the visitor's personal account. We track two key metrics, visitor → lead and visitor → booking, and test almost everything we ship through experiments. This is a backend-first role: about 70% backend (Python, some Node.js ) and 30% frontend (React/TypeScript). You'll own the server side of the funnel: APIs behind registration, booking and the visitor account, attribution, and server-side integrations with ad platforms. When a feature needs frontend work, you'll take it end-to-end yourself. You'll work within the squad's processes: planning, grooming, code review, sprints and releases. Key Responsibilities Design, build and maintain Python services and APIs behind the funnel: registration, booking and the visitor account Build and own server-side integrations with ad platforms (Meta CAPI, TikTok Events API and similar): event delivery, deduplication, retries and monitoring Own attribution on the backend: end-to-end visit tracking, UTM persistence, and diagnosing gaps in V2L/V2B data Keep services fast and reliable: caching, query optimization, debugging server-side rendering in our Node.js/Express layer Investigate production incidents through Sentry and see them through to resolution Support A/B testing on the server side: feature flags, rollouts, and cleanup after experiments Ship frontend changes in React/TypeScript when a feature needs it Requirements 5+ years of production backend development in Python, including services you designed, shipped and supported in production yourself Strong backend fundamentals: API design, relational databases and SQL, caching, background jobs, and integrating third-party APIs (auth, rate limits, retries, idempotency) Production debugging experience: logs, error tracking, finding the root cause of an issue Node.js : comfortable reading and changing an Express service Working frontend skills: enough TypeScript and React to deliver a feature end-to-end. Expert level not required. An understanding of how tracking data travels from click to report, and the ability to find where it gets lost Product mindset: you work with metrics and hypotheses, not just tickets Fluent English Nice to Have Server-side conversion tracking (CAPI, Events API, server-side GTM) BigQuery: checking your own hypotheses with data CDN and edge caching (CloudFront or similar) GDPR and consent mechanisms E2E testing with Playwright or Cypress Our Tech Stack Python, Node.js , Express (SSR), TypeScript, React, Next.js , Sentry, GrowthBook, BigQuery. What we offer Fully remote work A chance to shape the future of AI-driven education A fun, dynamic team that loves building innovative products Unlimited holidays, because we trust you to deliver

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid OUR PURPOSE [https://docs.google.com/drawings/u/0/d/1F__QX3fHW9rJV5zkkQ9FRnfrx_UbBZFZsQa_m3ZBV8Ooq_1oiUtsqe43KcUOETawqkK_N_4ZSLyWoJ4UxecCF6xguoahL39mwY-eNAK309Yx0R9anHQo2w/image?w=46&h=2&rev=1&drawingRevisionAccessToken=svvf4UhomygaYw&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. Location [https://docs.google.com/drawings/u/0/d/1-vgOyGsLoTAQajtdxjo_GXfS6HjH9BNmJshuu3LSKULrMIlny-Lpbg9PwpDUc-V7XV2v0wp8Ln2rRVByho2TzNki_fvF9t8Me9e7sUTrin7y_s_5Kvs_jQ/image?w=46&h=2&rev=1&drawingRevisionAccessToken=ocnjMHKpZI5jOQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] This role can be based in either of these locations: - San Mateo, California, USA (Hybrid) - Australia, Melbourne, Sydney (Hybrid) THE ROLE [https://docs.google.com/drawings/u/0/d/1Y0W12lY7vFV3F87_R6vVpBsGo0uXwwgAwTTsBfujVrb2SEduEJx1tf5vO77znTwoFh8CF5ZGxqo-ghiWPLqgH3c6bktMeHTCkCRrIg_CVTGoRLPgNfmBbw/image?w=46&h=2&rev=1&drawingRevisionAccessToken=UmavY1r1cghHhQ&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] Xero’s Strategy & Operations team partners across the company to shape long-term direction, drive critical decision-making, and ensure alignment with our mission - then translate strategy into execution by enabling teams with insights, processes, and operational excellence to deliver impact at scale. We’re hiring a 6 month fixed term VP, Global Strategy & Operations to help accelerate Xero’s next phase of transformation and growth. This role is ideal for a high-horsepower operator and strategist who thrives in ambiguity, moves quickly, and can turn complex problems into structured action. You’ll partner closely with senior leaders across the business and lead a small team to drive strategic initiatives, operational execution, enterprise transformation programs, and planning rhythms that improve focus, alignment, and business performance. WHAT YOU’LL DO [https://docs.google.com/drawings/u/0/d/11Mu9_di7YUQ64p-HLaiH6W0_5mzi9zGE-GBJaPa3NPJZndhanK9zZjw0MtbmXyEyWNESFob8B-Jz1xmox_678FwSr4dV5k1lV7gBfwgJGXCYA4hQAOlJZA/image?w=46&h=2&rev=1&drawingRevisionAccessToken=0M4-h0-GaocGiA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] In this role, you will: - Own a key workstream within our enterprise transformation efforts – including operational improvements and AI-enabled workflow transformations – ensuring that design decisions thoughtfully connect business outcomes with the employee experience. - Collaborate with senior leaders throughout the lifecycle of change initiatives, from shaping design principles and operational models to hands-on implementation and adoption. - Partner with leaders to assess organisational health, identifying opportunities to refine structures, clarify accountability, streamline decision-making and improve cross-functional ways of working. - Drive high-impact problem solving: structure ambiguous business issues, evaluate trade-offs, and develop data-driven recommendations for executive decision-making. - Operate effectively in fast-moving environments where priorities evolve quickly and leaders must balance short-term execution with long-term thinking. WHAT YOU’LL BRING [https://docs.google.com/drawings/u/0/d/17LwMQgxvvQ8BxTOSr0hs69EdOphAogk1soomDqkvACIqzZIWClF9xFZgP5b9t3QWA5210LTMPelbWXAKSmBoX0_UDPboipcorNd80ArgoJvho130RfBgFg/image?w=46&h=2&rev=1&drawingRevisionAccessToken=jmnn7bBLAp1ZjA&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] We’re looking for a strategic operator who combines strong analytical thinking, with practical execution capability and mature judgement. Required capabilities - Experience supporting enterprise transformation, operating model redesign, AI enablement, or large-scale business change - Significant experience in strategy, operations, transformation, consulting, business management, or related leadership roles within a global technology or SaaS environment. - Proven ability to design and lead complex cross-functional org design and transformational projects - Highly logical and structured thinker and communicator: crisp framing, clear storylines, and strong prioritisation. - Strong commercial and financial acumen; comfortable evaluating trade-offs, investments, operating performance, and business impact. - Proven ability to influence senior executives and align diverse stakeholders in complex environments. - Ability to operate at both strategic altitude and execution depth — comfortable in executive discussions and close to the work where needed to drive outcomes. - Combines strong strategic and analytical capability with operational rigor and a bias for action. The leadership style that will win here - High drive with calm execution: brings energy and urgency while creating clarity in ambiguous environments. - Structured and pragmatic: balances strategic thinking with operational follow-through. - Collaborative influencer: builds trust quickly and works effectively across teams without relying on hierarchy. - Curious and adaptable: learns fast, asks thoughtful questions, and adjusts approach as the business evolves. - Team-oriented leader: raises the bar for quality, execution, and partnership across the organization. WHY XERO [https://docs.google.com/drawings/u/0/d/1DiGpQRqgSu4kWTVpIemoXf_2uT_V3qDjbtUxFmDmWbnN3cJyEi2IR2YTrRBT7sZw65iKak9IUkfCsQFvBn7WtbH3N0ClpwyULYyfliIokuryPiyfTQqs_A/image?w=46&h=2&rev=1&drawingRevisionAccessToken=eO_2fE3pBu7C3w&ac=1&fmt=svg&parent=1m9J_faDUh09zdr7MqOnSLSra4UI8O_5ZdSNNtaGeJpo] At Xero, Strategy and Operations plays a unique role in connecting the business — shaping direction, designing the operating system that helps teams execute, and enabling impact at scale. If you love complexity, pace, and building foundations that help a global company grow, this is a rare seat at the centre of the system.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: - Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. - Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. - Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. - Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. - Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. - Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. - Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. QUALIFICATIONS - 2 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. - Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) - Familiarity with API-based integration methods and related tools/frameworks - Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) - Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. - Results-oriented approach with a focus on delivering exceptional customer satisfaction. - Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. - Willingness to travel occasionally to client sites as required. - Good in speaking and writing in both English and Chinese, and in speaking Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Principal SRE to join our team! About the Role We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand.. As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability. Key Responsibilities Service Reliability & Operations Own the availability and durability of critical services across production environments and accountability for outcomes. Ability to work independently, take ownership, and drive projects from problem discovery through resolution. Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting. Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Architect and Design Design automation for common operational tasks, reducing manual intervention and toil. Collaborate with engineering on overall storage design, performance expectation against product SLAs. Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins). Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency. Collaboration Partner with engineering, customer success, product, and operations teams to support resilient system design and operations. Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Document systems, share learnings, and help grow a reliability-minded engineering culture. Continuous Improvement Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy. Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements. Promote reliability-focused practices within development and operations teams. Qualifications Education & Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred. Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them. Technical Skills Solid Linux systems administration and troubleshooting skills. Proven ability to leverage AI tools to improve platform stability and scalability. Knowledge of storage systems, performance, sharding and storage algorithms. Experience in load balancing services including IPVS. Security-minded operations (patching, hardening, identifying vulnerabilities). Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis. Proficiency in at least one scripting language (Python, Bash, or Go). Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces). Experience with Hashicorp products (Nomad, Vault, Terraform). Preferred Attributes Experience in a SaaS, service provider, or distributed systems environment. Familiarity with ITIL/OSS practices and SLO/SLA’s. Strong problem-solving skills and willingness to learn new technologies. Experience with cloud platforms (AWS, GCP, or Azure). Backblaze Perks Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance Pay Transparency To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The pay range for this position is $215,000 to $250,000 per year. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: - Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. - Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. - Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. - Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. - Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. - Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. - Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. QUALIFICATIONS - 8 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. - Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) - Familiarity with API-based integration methods and related tools/frameworks - Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) - Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. - Results-oriented approach with a focus on delivering exceptional customer satisfaction. - Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. - Willingness to travel occasionally to client sites as required. - Good in speaking and writing in both English and Chinese, and in speaking Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Mexico City, Cuauhtémoc, Mexico Working at Bitso We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and drive rapid progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. Your Purpose As an Onboarding Operations Analyst, you will be responsible for supporting the customers registration and onboarding process within Bitso Business. You will actively manage the workflow for account registration, ensuring efficiency and compliance while contributing to strategic improvements that enhance scalability. Your insights will play a key role in enabling Bitso Business accounts to become fully operational. Collaborating cross-functionally, you will optimize workflows, streamline processes, and ensure the seamless execution of daily operations. Your role will be essential in identifying bottlenecks, improving system performance, and driving continuous enhancements across our platform. Also, you are going to be responsible to give support to customers with issues related with access to their accounts, 2FA reset, data updates and so on. Location Mexico City Reports To Business Operations Manager What You Will Do Review and process customer applications for Bitso Business accounts, ensuring all required documents are submitted and validated. Identify inefficiencies in the onboarding process and suggest improvements. Work with tech teams to automate manual processes for faster customer activation. Coordinate with KYB, Compliance, Legal, Fraud, and Tech teams to resolve onboarding issues. Ensure seamless communication between internal teams to accelerate approvals. Assist customers with onboarding-related questions and troubleshoot registration issues. Provide guidance on documentation requirements and eligibility criteria. Track key onboarding metrics such as approval rates, processing times, and bottlenecks. Provide insights to improve efficiency and enhance customer experience. Proactively identify areas for enhancement and contribute to operational strategies. Give support after the account onboarding, with issues related to the accounts access, the activation of new products, data updates… Qualifications 2+ years of experience in an Operations Analyst or similar role. Strong analytical skills and experience with ticket service tools (e.g., Jira, Zendesk). Ability to identify inefficiencies and propose effective solutions to improve processes. Experience tracking threads and customer requests via Slack or email Capability and great communications skills to manage support meetings with customers when necessary. Experience in working with cross-functional teams and managing multiple stakeholders. Knowledge of the cryptocurrency or fintech industry is a plus . Excellent organizational, communication, and time management skills. Ability to adapt in a fast-paced environment and work with evolving priorities. Who We Are With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values: Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture. Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact. Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus. Be an Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results. Learn more about our culture and values . Compensation & Benefits At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products. So for those willing to commit, adapt and pioneer the most important change of the century we offer: Me Time program , including unlimited paid time off. Employee Stock Option program. Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave. Premium health, dental and life Wellness platform. Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Junior Compliance & AML Officer to join our team to monitor and ensure compliance with all applicable laws, regulations, and standards. Join a high-caliber team and contribute to its success with your passion, hard work and positive attitude. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options. Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide. Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development. Join the Tigers! What does the job look like? The Junior Compliance & AML Officer will have the opportunity to: Monitor the activities of the Company's, including websites, customer communications, live chats, marketing materials, and operational processes, to identify and address potential compliance issues. Maintain up-to-date knowledge of relevant regulatory requirements and provide practical compliance advice and guidance to internal departments. Support client onboarding by conducting Know Your Customer (KYC) checks, Anti-Money Laundering (AML) screening, due diligence, and risk assessments. Review and investigate alerts relating to potentially suspicious activity and escalate cases to the Anti-Money Laundering Compliance Officer (AMLCO), where appropriate. Assist in developing, reviewing, and maintaining internal compliance policies and procedures, including the Anti-Money Laundering (AML) Manual. Assist with regulatory enquiries and requests, internal audits, and ad hoc compliance reviews across the Group. Support the delivery of staff training and provide guidance on AML/CFT risks, obligations, and awareness. Provide ongoing day-to-day compliance support to internal stakeholders, ensuring a sound understanding of applicable regulatory obligations and best practices. Perform any other ad hoc compliance and AML-related duties as assigned by the Head of Compliance or Senior Management. What will you need to be able to do the job? Academic background in Law, Business, Finance, Economics, or a related field. At least one year of relevant professional experience is required. CySEC certification will be considered an advantage. Candidates who do not currently hold the relevant certification but demonstrate a strong willingness to learn and develop will be supported by the Company in obtaining the AML and/or Advanced CySEC certification. Strong work ethic, with the ability to take initiative, work proactively, and demonstrate a high level of responsibility. Fluency in both Greek and English, with excellent verbal and written communication skills. Excellent presentation skills and the ability to communicate information clearly and effectively. Ability to work independently while also contributing effectively as part of a team. By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits. Collaboration with SportBenefit. What to expect from our recruitment process: First interview with TA and Head of the Department Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Limassol, Cyprus We are looking for a PSP Operations Specialist to help manage day-to-day payment operations and resolve payment-related issues. You will work closely with our Head of PSP, Support team, developers, and payment providers to investigate failed transactions, coordinate issue resolution, and ensure smooth payment processing. This is a great opportunity for someone with initial experience in fintech, payments, or customer support who wants to develop their expertise in payment operations. Key Responsibilities Monitor payment transactions and investigate failed, declined, or delayed payments. Help the Support team resolve payment-related questions and customer complaints. Check transaction statuses, payment logs, and provider responses to identify potential issues. Communicate with payment providers to investigate problems and follow up on their resolution. Coordinate with developers and other teams to resolve payment-related issues. Track open requests, provide status updates, and escalate complex or critical incidents. Identify recurring payment issues and share findings with the team. Assist with payment performance monitoring, operational reports, and internal documentation. Support operational tasks related to new merchants and payment methods. Manage relationships with Service Providers Requirements Around 1 year of experience in fintech, payment operations, customer support, or a similar role. Basic understanding of payment processing and willingness to learn about PSPs and payment methods. Good analytical skills and attention to detail. Comfortable working with Excel or Google Sheets. Good communication skills and ability to coordinate with different teams. Proactive approach to problem-solving and ability to follow tasks through to completion. Fluent in Russian and strong written English skills for day-to-day communication with international payment providers and partners. Nice to Have Experience in a fintech company or payment service. Basic knowledge of card payments, APMs, or local payment methods. Familiarity with transaction statuses, decline codes, or payment logs. Experience with CRM, ticketing systems, or operational tools. What we offer Full relocation support and working visa sponsorship Competitive salary Days off when you need them What awaits you Working in a small and fast-paced Scrum team A practical role where you can influence how we work with data No bureaucracy - we focus on practical solutions and common sense Pleasant colleagues and a healthy internal culture A non-toxic environment with respect for work-life balance (we turn off Slack during vacations) You don't need to know everything about payment operations from day one. We value curiosity, attention to detail, and a willingness to learn.

Location: Serbia; Montenegro; Georgia; Armenia Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview We are looking for a Junior Payments Analyst who will help monitor payment activity, reconcile transactions, handle payment-related queries, and coordinate with payment service providers (PSPs). Working alongside experienced colleagues, you will develop practical knowledge of online payments and take ownership of clearly defined operational tasks. This role is suited to someone early in their career who enjoys working with numbers, pays attention to detail, and follows tasks through to completion. You will receive guidance on our systems and procedures, with support available for complex or unfamiliar situations. Responsibilities Check PSP balances daily and flag funding needs to the team. Monitor payment performance, help investigate transaction issues, and perform daily reconciliations. Process routine manual settlements, refunds, and financial adjustments in line with internal procedures and approval requirements. Handle payment-related requests from internal teams, including transaction tracing, refund enquiries, and requests for Acquirer Reference Numbers (ARNs). Monitor shared payment inboxes, respond to routine queries, and route requests to the appropriate teams, following up where required. Coordinate with payment providers on operational issues, account documentation, and routine updates. Track PSP notifications, including technical changes, payment limits, country availability, and contractual notices, and share relevant information with the appropriate colleagues. Collect monthly fee information, reconcile invoices, and prepare regular reports. Manage assigned tasks and recurring responsibilities through to completion, keeping task records up to date and meeting agreed deadlines. Communicate promptly about blockers, potential delays, and changes in workload, and ask for guidance or additional tasks when needed. Requirements Experience in payments, finance operations, reconciliation, or a related support role is an advantage, but is not essential. Comfortable working with numbers and checking data accurately. Working knowledge of Microsoft Excel, including formulas, filters, and basic data analysis. Good written and spoken English for day-to-day communication with colleagues and external providers. Good organisational skills, with the ability to manage routine tasks, follow up consistently, and meet agreed deadlines. A responsible and proactive approach: you keep track of your assigned areas, ask questions when something is unclear, and raise issues early. Clear and responsive communication, including keeping colleagues informed of progress and expected follow-up times. Willingness to learn, follow established procedures, and seek support for unfamiliar or complex cases. A degree in Finance, Mathematics, Economics, or a related field is a plus. Benefits Quarterly bonuses based on Company performance Medical Insurance Plan with coverage for the employee and their immediate family from day one (Montenegro based) 24 working days of annual leave Corporate events and team building activities Udemy Business unlimited membership & language training courses Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Paris, France Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the client Our client is a leading player in the online gaming and betting industry, operating one of the largest poker and sports betting platforms in Europe. Their platform serves hundreds of thousands of active users monthly and relies on highly scalable, real-time distributed systems designed to handle massive traffic volumes with high availability and low latency. The company combines strong technical excellence with a fast-moving product environment and offers engineers the opportunity to work on complex distributed architecture challenges at scale. About the Role We are looking for an experienced Senior Backend Engineer to join the Poker engineering team and contribute to the d e sign, development , and optimization of highly scalable microservices powering a large-scale real-time gaming platform. You will work on distributed, event-driven systems handling high-throughput traffic and real-time messaging workloads, while collaborating closely with infrastructure, frontend, data, and security teams. This role is ideal for engineers passionate about backend architecture, scalability, distributed systems, and high-performance platforms. Contract : PERMANENT - CDI Model : Onsite, 4 days week! Location : Paris, France (75007) Hiring Process: 4 interviews - HR screening, 2 Technical Interviews, Final Meeting and Offer Discussion NOTE: high preference for candidates who attended CPGE scientifiques — Classes Préparatoires aux Grandes Écoles scientifiques. Key Responsibilities Design and evolve the architecture of distributed backend systems Develop highly available and scalable microservices Build and maintain APIs and data models Work on real-time event-driven systems with high throughput requirements Implement unit, integration, and end-to-end testing Participate in code reviews and technical discussions Deploy and maintain services in AWS environments Monitor, troubleshoot, and optimize platform performance Contribute to architecture and technical documentation Collaborate with Frontend, Data, Infrastructure, Security, and Product teams Requirements Significant experience in developing back-end services on a high-traffic platform (10K+ req/s) Significant experience with load balancing, high availability, scaling, caching, database, and storage issues Proficiency in event-driven distributed architectures Proficiency in Redis or Kafka (data structures, pub/sub, streams, pipelines) Proficiency in relational databases (MySQL or PostgreSQL), modeling, optimization, transactions, and locks Knowledge of JavaScript and the Node.js ecosystem is desirable (microservices rely on Node.js) Knowledge of the cloud environment DevOps culture (CI/CD, Docker, Observability) Mandatory academic background from CPGE scientifiques (Maths Sup / Maths Spé) Benefits Permanent full-time contract (CDI) 4-day work week Profit-sharing and participation programs Company restaurant On-site gym facilities Long-term growth opportunities Modern engineering culture focused on scalability and innovation

Location: Barcelona, Spain; Warsaw, Poland; Limassol, Cyprus Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. About the Role We are looking for a detail-oriented Accounting Specialist to join our Finance team. In this role, you will be responsible for bank reconciliations, processing supplier invoices, resolving discrepancies, and supporting month-end closing activities. You'll help ensure accurate financial records and smooth day-to-day accounting operations. Key Responsibilities Bank reconciliation Import bank statements and reconcile all company bank accounts to the general ledger on a daily or weekly basis. Investigate and resolve unmatched transactions, suspense items and discrepancies, posting corrections with proper support. Monitor ageing of open items and escalate anything unresolved after 10 days. Accounts payable and invoice processing Receive supplier invoices from all channels and register them accurately in the ERP. Check each invoice for correct legal entity, VAT details, amounts, bank details and potential duplicates. Route invoices to budget holders for approval and follow up on delayed approvals. Reconcile supplier statements and resolve differences. Respond promptly and professionally to supplier queries on invoices and payments. Month-end procedure Support the month-end close with AP accruals, reconciliations and schedules. Provide documentation for internal and external audits. Requirements Degree in accounting, finance or economics (completed or currently in progress), or an equivalent professional qualification. At least 1.5 years of experience in bank reconciliation, accounts payable or general accounting. Solid understanding of double-entry bookkeeping, VAT and invoice compliance rules. Hands-on experience with an ERP or accounting system. Exceptional attention to detail and a persistent, analytical approach to resolving discrepancies. Ability to manage a high volume of transactions and meet deadlines. Fluent in English and Russian (proficiency in additional languages is considered an asset). What We Offer Opportunity to shape the future of fintech solutions within a growing company. A collaborative and supportive team environment. English / Spanish classes. Opportunity to receive reimbursement for work-related training/courses. * This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Location: Schaffhausen, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency Act as the main point of contact for employees who are experiencing computer issues Ongoing maintenance and future planning needs of the company's desktop infrastructure Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals) Regular front desk assignments for direct support in case of inquiries and problems of our customer Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal) Carrying out simple installations in the infrastructure area (in particular network cabling) Setting up and providing the IT infrastructure for new employees Coordinate and plan PC installations, e.g. for workstation relocations, in cooperation with the existing team Processing of tickets in the ticket system and their documentation Evaluate applications and software patches for desktop applications to see if they will solve desktop issues Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software IT support relating to technical issues involving Connect client Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system Remote access solution (VPN) implementation and support Document and update the local client environment Escalate service issues when required Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages Advise and train staff on computer operations and software applications Requirements Good understanding of Information Technology; trends, products and solutions 1+ years’ experience in a similar position supporting a variety of technologies and services In depth knowledge of: Windows OS (Windows 7 & 10) Microsoft Office & Office 365 applications PC\Laptop hardware PC\Laptop peripherals, including printers Mobile devices Basic knowledge of Active Directory Exchange ITIL certification and familiarity with the Service Now ticketing system is an advantage GxP knowledge is desired Highly self-motivated and directed with a keen attention to detail Customer focused with a passion and drive for customer satisfaction and delivering business values Solid problem solving and analytical skills Ability to work independently as well as willing to follow directions and best practices Great communication and interpersonal skills Friendly, supportive and flexible personality with quick learning ability Good team player with planning and organizing skills & multi-task Fluent (at least B2) written and oral English and German language, French language is a plus Willing to travel within Schaffhausen area Drivers license and a private car Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation,Sport & Wellbeing, Leisure &Culture, Holidays & Travel) Enjoy free refreshments in our D-ploy offices Insurance Benefits Gym Benefits Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Competitive salary and various benefits Is IT in your DNA? If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching out directly to our recruitment team recruiting@d-ploy.ch .

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. Working Hours Shifts will be assigned each week during the following timeframes: Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm Working Locations North - Yishun West - Jurong, Turf City, Bukit Panjang Central - City Hall, Somerset, Serangoon, Farrer Park, Balestier East - Changi, Paya Lebar, Tampines Key Responsibilities Be an ambassador of the Stranger Soccer brand at the games Facilitate numerous football games around Singapore Ensure an OUTSTANDING game experience from start to finish Be ready to step in and play, to cover for any no show players or Hosts Report issues back to Operations Management Requirement Requirements FUN outgoing personality Understanding of and passion for football Excellent people and communication skills Previous experience in customer service is a plus Males and Females welcome To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there.

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Type: Full-time About the company Our client is a high-performing growth marketing agency helping SaaS, AI, subscription-based, and consumer technology companies scale customer acquisition and revenue. With a track record of generating over $200 million in attributable client revenue and managing more than $100 million in advertising spend , the agency combines paid media, creative strategy, conversion rate optimization (CRO), and AI-powered marketing to deliver measurable growth. Working with ambitious US-based brands, the agency takes a full-funnel approach to performance marketing, focusing on sustainable growth rather than just advertising metrics. Job Summary We're looking for an experienced, hands-on Director of Growth – Performance Marketing to lead growth strategy, campaign performance, and client relationships across multiple US-based accounts. You'll oversee Google Ads and Meta Ads performance, drive full-funnel experimentation, manage marketing specialists, and work closely with the founder on client strategy and new business opportunities. This role is ideal for a strategic growth leader with strong agency experience who can confidently manage senior client stakeholders, solve complex marketing challenges, and independently drive measurable results. Key Responsibilities Growth Strategy & Performance Own client growth strategies across Google Ads, Meta Ads, landing pages, and conversion funnels. Optimize key metrics including CAC, ROAS, SQLs, pipeline generation, and trial-to-paid conversions. Launch and track 2–4 structured growth experiments per client monthly. Identify performance issues, diagnose root causes, and proactively implement improvements. Develop actionable growth roadmaps and performance recommendations. Client Management & Leadership Serve as the primary strategic contact for US-based founders, CMOs, and marketing teams. Lead client strategy calls, communicate insights, and maintain strong client retention. Coordinate media buyers, designers, and marketing specialists to ensure quality execution. Manage campaign delivery, creative briefs, timelines, and quality assurance independently. Provide the founder with concise updates on account performance and priorities. New Business & Operations Audit prospective clients' advertising accounts, analytics, and conversion funnels. Build compelling 90-day growth roadmaps to support sales pitches. Lead new client onboarding within the first two weeks. Improve reporting, campaign workflows, and internal processes. Leverage AI tools and automation to streamline research, reporting, creative ideation, and analysis. Requirements Must-Have Qualifications Proven experience in a senior growth marketing or performance marketing leadership role. Previous experience at a performance marketing or growth agency managing multiple US-based clients. Advanced hands-on expertise in Google Ads and Meta Ads, including campaign optimization and performance analysis. Strong understanding of full-funnel growth strategy, CAC, ROAS, conversion optimization, and lead generation. Experience auditing prospect accounts, building 90-day growth roadmaps, and supporting sales pitches. Proven ability to independently manage client relationships and communicate with founders and CMOs. Experience leading or coordinating media buyers, designers, and marketing specialists. Practical experience using ChatGPT, Claude, and AI-assisted workflows for marketing operations. Excellent English communication skills, both written and verbal. Strong analytical, problem-solving, and project management skills. Availability to work during the required US Eastern Time overlap. Nice-to-Have Qualifications Experience with SaaS, AI/ML, e-commerce, retail, consumer goods, or entertainment and media clients. Knowledge of GA4, CRM integrations, attribution, and conversion tracking. Experience with landing page CRO, creative testing, and lifecycle marketing. Familiarity with marketing automation and agency operational processes. Benefits 🌎 Fully Remote: Work remotely with a high-performing, US-focused growth marketing agency. 🚀 Leadership Opportunity: Own growth strategy, client relationships, and campaign performance. 📈 Career Growth: Play a key role in shaping the agency's continued expansion. 🎯 High-Impact Work: Drive measurable growth for ambitious SaaS, AI, and technology companies. 🤝 Direct Client Placement: Join the company as an integrated member of its team. 🧠 Modern Marketing Environment: Work with advanced AI tools, automation, and data-driven growth strategies. 💼 Founder Collaboration: Partner directly with agency leadership on strategic initiatives and business growth.

Location: Pakistan; United Kingdom; Canada; United States; Philippines About Huzzle At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. In this role, you will focus on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. This is a dynamic, fast-paced opportunity for a strong communicator who can effectively manage multiple accounts while delivering an exceptional client experience. You will play a key role in the team’s success by understanding client needs, aligning them with our solutions, and ensuring ongoing value and satisfaction. Key Responsibilities Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention. Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively. Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations. Track account health indicators, identify potential churn risks, and implement proactive retention strategies. Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible. Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements. Keep client interactions, account updates, and pipeline activity accurately documented in the CRM. Requirements At least 3 years of experience in Account Management, Customer Success, or a related client-facing role. Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships. Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment. Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients. A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets. Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders. Benefits 💻 Work Remotely: Collaborate with international teams from wherever you are 🚀 Career Development: Explore opportunities with leading companies in SaaS, MarTech, and B2B services 🤝 Professional Network: Connect with a community of talented, high-performing sales professionals 🧭 Continued Support: Benefit from guidance and support from Huzzle throughout your placement journey 💰 Flexible Compensation: Explore salary opportunities aligned with your experience, preferences, and career goals

Location: Argentina; Colombia; Peru; Mexico; Ecuador Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth. Requirements What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English. Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction. Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention. Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency. Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery. Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes. Record Details: Accurately document all work and partner interactions in our CRM system. What We're Looking For: Language Skills: Advanced level of Spanish and English – you’ll need to speak and write fluently. Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative. Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm. Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution. Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset. Benefits What We Offer: Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus. Dynamic Team: Be part of a young and energetic group of specialists. Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. Learning & Development: We support your growth through seminars, trainings, and conferences. Perks: Take advantage of corporate discounts on hotels and other services. The Process: Application: we will review your CV once you apply! Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Meeting with Hiring Manager: Another friendly chat. Interview results and offer! If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Location: Albania; Romania; Bulgaria; Egypt Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Universal Team) to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! Requirements What You’ll Do: Rapidly and effectively resolve client issues: Processing additional services requests for business travel bookings (European market). Advise clients: Provide expert advice on bookings and our products. Communicate: Engage with suppliers, hotels, and clients via email and phone. Work with systems: Utilize CRM systems and our internal databases efficiently. What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written) + Italian language proficiency (B2) Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Tech Requirements: A functioning computer and microphone. Travel Knowledge: Understanding of the travel business and booking systems is an advantage! Benefits What We Offer: Remote Work: Work from the comfort of your home. Great Team: Join a young and active team of super specialists. Flexible Schedule: 5\2 from 10 a.m. to 7 p.m. GMT+3. Competitive Salary: Earn a base salary of 700 EUR + up to 225 EUR gross bonus based on KPI. Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. Perks: Enjoy corporate discounts on hotels and other services. The Process: Application and Assessment: You'll receive an assessment link when you apply, if there's a match, you'll be invited to an interview with our HR. Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Interview results and offer! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!

Location: Ta' Xbiex, Malta Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a network of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. Role Overview The VIP Account Manager builds and maintains strong relationships with high-value customers, ensuring exceptional service and personalized support. They proactively engage with VIPs to understand their preferences and deliver tailored experiences that drive satisfaction and loyalty. Collaborating with cross-functional teams, they curate exclusive events, promotions, and rewards. Through data analysis and strategic insight, they enhance engagement and retention across the VIP portfolio. What We Expect From You: Build and nurture strong relationships with VIP customers, ensuring exceptional service and support. Proactively engage with VIP customers to understand their needs, preferences, and goals. Provide tailored recommendations and personalized offers to VIP customers to maximize their satisfaction and loyalty. Act as the main point of contact for VIP customers, addressing their inquiries and resolving any issues they may face. Collaborate with cross-functional teams to deliver VIP experiences, including event invitations, special promotions, and bespoke rewards. Monitor and analyze VIP customer activity and behavior to identify opportunities for engagement and retention. Work closely with the VIP team to develop and execute strategies for VIP customer acquisition and retention. Stay up-to-date with industry trends and best practices in VIP account management. The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand. Requirements Fluent in both Portuguese and English, both written and spoken Previous experience in VIP account management or a similar customer-facing role Strong relationship-building and communication skills Customer-centric mindset with a passion for delivering exceptional service Excellent problem-solving and conflict resolution skills Ability to multitask and work efficiently in a fast-paced environment Strong analytical skills, with the ability to interpret data and drive insights Experience in the iGaming or related industry is a plus Benefits Join us on an exciting journey to shape and revolutionize a new brand in the market Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration Experience an international work environment with a passionate, motivated and professional team Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's sought-after marinas Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you! Explore Neo Group Further: For more details about life and careers at Neo Group, visit our Career Website connect with us on Instagram , and engage with us on LinkedIn . Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!