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Location: Limassol, Cyprus Workplace: on-site Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment. Job Responsibilities Build and own the product roadmap for activation stream, taking ideas and concepts for new comers conversions  through validation, launch, measurement, and iteration. Define and measure product and activation success, using data and analytics to inform priorities and evaluate impact. Champion best practices for data management, analytics, and user experience within the segment of new comers. Lead constant analysis and optimization of main new comers conversion flows for different segments, leveraging personalization and localization to improve efficiency. Work closely with the core product teams to identify business opportunities and deliver them in relevant ways for new comers segment. Operate with an agile, iterative mindset and use rapid experimentation to prototype, test and optimize our product offering for new comers across different behavior cohorts. Clearly articulate product strategy, priorities, and tradeoffs to stakeholders and leadership, driving alignment and informed decision-making. You’ll thrive here if you have 5 years of product management experience with a track record of deliverables ideally within Onboarding or First Experience parts of consumer-facing products. Strong understanding of onboarding flows, new comers engagement mechanics, paywalls building and users landing flows. Mandatory data usage practices to inform priorities and evaluate impact of initiatives, taking care of both ‘what’ and ‘why'. Thoughtful context shifting to utilize a balanced blend of technical knowledge with customer-focused mindset and empathy. Ability to build strong relationships, influence without authority, and lead cross-functional teams. Experience working with ML/AI-enabled products is a plus. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview (45 min). Interview with hiring manager (1 hour). Final interview (1 hour). Recommendations check. Job Offer.

Location: Singapore ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB Mistral AI is seeking an Applied AI Engineer focused on robotics deployment. You will take state-of-the-art AI models and make them work on real robots, in real environments, for real customers. This is a hands-on role at the intersection of machine learning and physical systems: you will own the path from model to deployed autonomy, working alongside robotics engineers, ML researchers, and systems engineers to deliver end-to-end autonomous solutions across diverse use cases. WHAT YOU WILL DO - Integrate AI models with robotic hardware, sensors, and embedded systems, bringing modern perception and language-driven capabilities onto physical platforms. - Improve the robustness, reliability, and safety of robotic systems operating in real-world, unstructured environments. - Test and validate algorithms in simulation and in real-world deployments, moving fluidly between the two. - Analyze field data to improve model performance and system reliability, closing the loop between what happens on the robot and what happens in training. - Bring up, tune, and debug the autonomy stack — localization, mapping, navigation, and perception — on real hardware, from sensor calibration to real-time performance. - Develop and tune robot navigation behaviors — path planning, obstacle avoidance — so systems hold up in dynamic, cluttered, and partially observable environments. - Diagnose failures end-to-end: mapping drift, localization dropouts, perception edge cases, timing issues — and fix them. - Collaborate with robotics engineers, ML researchers, and systems engineers to deliver complete autonomous solutions for customer use cases, from prototype through production deployment. - Build and maintain the tooling needed for deployment, monitoring, and continuous improvement of deployed systems. ABOUT YOU - Bachelor's, Master's, or PhD in Mechatronics, Robotics, or a relevant discipline (e.g. Computer Science, Electrical or Mechanical Engineering). - Fluent in English with excellent communication skills. - Strong software engineering in Python and/or C++: clean, readable, high-performance code; comfortable working in and improving production codebases. - Knowledge of robotics frameworks such as ROS/ROS2. - Experience with robot perception and state estimation: SLAM, localization and mapping, path planning, sensor fusion, or computer vision. - Solid mathematical fundamentals — geometry, probability, and estimation — and the judgment to know when a hand-crafted algorithm beats a learned one. - Familiarity with simulation tools and robotics development environments (e.g. Isaac Sim, Gazebo, or similar). - Strong problem-solving skills and ability to work in interdisciplinary teams. - Comfortable with the messiness of the real world: hardware quirks, edge cases, and field surprises don't scare you. - Low-ego, collaborative, and eager to learn. - Doesn't need roadmaps. Ships. NICE TO HAVE - Experience deploying ML models on embedded or edge hardware (GPU/NPU inference, quantization, real-time constraints). - Hands-on experience with sensor modalities such as LiDAR, depth cameras, or IMUs, including calibration and time-synchronization. - Exposure to VLM/VLA models or other foundation-model approaches for robot perception and control. - Experience with navigation in GPS-denied or otherwise challenging environments, or with visual-inertial odometry. - Working knowledge of established autonomy tooling — e.g. Nav2, SLAM Toolbox, Cartographer, RTAB-Map, or AMCL — and knowing when to build versus reuse. - Experience with behavior trees, dynamic costmaps, or fleet-level navigation. - Contributions to open-source robotics or ML projects. - Experience with safety-critical or regulated deployment environments. - Track record of success through personal projects, professional projects, or academia. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Berlin Workplace: Hybrid adjoe builds the technologies behind mobile app growth and monetization, challenging the status quo of adtech by redefining how apps acquire users and generate revenue. Our two products, Playtime Arcade and adjoe Ads, sit at opposite ends of the mobile advertising spectrum: rewarded engagement and programmatic in-app advertising. Together they run on 13% of the world's smartphones, connecting advertisers, publishers, and hundreds of millions of users, with one goal: making mobile advertising work better for everyone in the ecosystem. Next-Gen Machine Intelligence for Scalable Discovery & Engagement The Data Science Research team builds foundational ML representations and advanced AI capabilities that enhance both Playtime and adjoe Ads. Operating as a horizontal deep-tech layer, the team leverages advanced AI and deep learning approaches—specifically generative approaches —to deliver critical systems such as high-dimensional user embeddings, general content understanding and sequential recommendation. These frameworks scale adjoe's products beyond standard industry limitations, utilizing behavioral and transactional data from over 770 million users. The team operates at the intersection of bleeding-edge R&D and high-scale production engineering, acting as the company’s internal science bar raiser and primary consulting layer for complex ML bottlenecks. The stack is optimized for deep learning and heavy data throughput: PyTorch and [Ray/Hugging Face] for training and fine-tuning foundation models, Trino and Athena for querying massive user-behavior data lakes, and dedicated GPU infrastructure for heavy workloads. The full lifecycle of these AI capabilities is owned by the team—from academic paper translation and offline prototyping to deploying core algorithmic frameworks built to sustain high-throughput, realtime production environments. Your Mission & Who We Are Looking For: - PhD or equivalent research depth, with a production track record. You have a PhD in CS, Statistics, Math, or Physics, or an MSc with extensive industry research, and publications in top-tier venues like SIGIR, KDD, NeurIPS, or ICLR. You've spent 4+ years building large-scale recommender systems in high-throughput environments: AdTech, e-commerce, or social. - You translate research into production, not just prototypes. You distill SOTA research into robust, production-ready code optimized for sub-millisecond latency. At adjoe, that means architecting multi-stage recommendation pipelines, Generative Retrieval, Deep Ranking, and Re-ranking, serving millions of requests across a stack built on 770 million users' behavioral data. - Deep expertise in PyTorch and large-scale model optimization. You have hands-on experience with high-concurrency optimization, model quantization, and distillation, the engineering side of getting large generative models to run under extreme production constraints, not just in research environments. - Content understanding and embeddings are core to your work. You research and develop information-rich user and ad embeddings using unsupervised and generative approaches, directly improving the quality of predictions across both Playtime and adjoe Ads. - Raises the technical bar around them. You lead architectural debates, mentor junior scientists, and drive the team's research direction without needing a roadmap handed to you. 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Задачи: — Разрабатывать модуль автономного обхода маршрутов: планирование пути, следование по точкам, обход препятствий, возврат на базу — Разрабатывать канал телеуправления: передача команд движения, приём телеметрии и видеопотока с низкой задержкой — Проектировать и реализовывать поведенческий слой робота на behavior tree: сценарии миссий, реакции на события, приоритеты и прерывания задач — Интегрировать с контроллером робота и сенсорной периферией — Разрабатывать стенды и сценарии в симуляции для проверки поведения — Профилировать и оптимизировать под ограничения бортового вычислителя — Писать тесты и документацию, обеспечивать воспроизводимость сборки Требования: — Опыт разработки на C++ или Rust от 3 лет — Разрабатываете на C++ 17/20 или Rust на хорошем уровне — Опыт разработки системного или инфраструктурного софта: сервисы с жёсткими требованиями к латентности, сетевые компоненты, драйверы, рантаймы, embedded, обработка потоков данных в реальном времени — Понимание управления памятью и временем жизни объектов, многопоточности и синхронизации, умение избегать лишних аллокаций — Опыт работы на Linux: профилирование (perf, flamegraph), отладка (gdb/lldb, sanitizers), понимание планировщика, сокетов, IPC — Знание Python: скрипты, утилиты, тесты, умение разбираться в чужом коде — Опыт работы с системами сборки: CMake, Bazel или Cargo для Rust — Опыт работы с Git и Docker — Умение настраивать CI/CD: пайплайны сборки и тестов Условия: — График: 5/2 — Формат работы: гибрид

Location: Metn, Lebanon About the Toters Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers’ lives easier while continuously improving internal systems to deliver faster and at the best cost. If you’re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we’d love to hear from you. About the Role We are looking for a Senior AI Backend Engineer to join Toters and help us build and scale the next generation of AI-powered products and engineering systems . This role sits at the intersection of Backend Engineering, AI Engineering, Platform Engineering, and Developer Enablement . We are looking for someone who not only builds AI-powered systems, but also understands how AI is adopted across an engineering organization and can help teams use AI effectively in their day-to-day development and product delivery. The ideal profile is similar to an Forward Deployed Engineer (FDE) : highly hands-on, comfortable working across different technical areas, able to understand ambiguous problems quickly, and capable of turning emerging AI capabilities into practical solutions. You will help define what good looks like for AI engineering at Toters , build reusable foundations, and enable engineering teams to adopt AI tools, agents, and AI-powered development practices. What You’ll Do Design and build backend systems and services powered by AI , integrating AI capabilities into production-grade products and internal platforms. Own and contribute to the AI engineering lifecycle , from experimentation and prototyping through deployment, observability, evaluation, and continuous improvement. Build and evolve AI-enabled developer and engineering platforms that improve productivity and accelerate software delivery. Lead the adoption of AI tools and workflows across engineering , helping teams identify high-value use cases and turn them into scalable solutions. Establish engineering standards and best practices around AI-powered development, agents, evaluation, observability, reliability, and productionization . Explore and implement emerging agentic engineering patterns , including agent-to-agent protocols, agent SDKs, tool calling, orchestration, and autonomous workflows. Build systems that leverage knowledge bases, knowledge graphs, retrieval, and contextual data to make AI applications more useful and reliable. Work closely with Backend, Platform, ML, Product, and Engineering leadership to identify opportunities where AI can meaningfully improve products and internal workflows. Prototype rapidly, validate ideas, and move successful experiments into reliable production systems. Develop reusable frameworks, libraries, and services that allow other engineers to build AI-powered applications without reinventing the foundations. Define and improve AI observability and evaluation practices, including monitoring quality, performance, reliability, cost, and model behavior. Stay current with rapidly evolving AI technologies and translate them into practical engineering solutions for Toters. What We’re Looking For 6+ years of experience software engineering , with a strong background in Backend Engineering, Platform Engineering, or a similar technical discipline. Strong experience building production-grade backend systems , preferably at significant scale. Strong programming skills in one or more backend languages such as Go, Java, or PHP . Hands-on experience building or integrating AI-powered systems and applications . Strong understanding of the AI application lifecycle , from experimentation to production deployment and monitoring. Experience with AI developer tools, LLMs, agents, agent SDKs, and AI-assisted software engineering workflows . Demonstrated experience leading AI adoption or enablement across an engineering team or organization. Ability to understand emerging AI technologies and distinguish between what is genuinely useful in production and what is experimental. Strong understanding of software architecture, distributed systems, APIs, and backend infrastructure . Experience with observability, reliability, monitoring, and production operations for complex systems. Strong problem-solving skills and the ability to work effectively in ambiguous, fast-moving environments. A builder mindset: you are comfortable going from "we should try this" → prototype → production . Nice to Have Experience working with AWS or other major cloud platforms. Experience with Platform Engineering or Developer Experience / Developer Enablement. Experience with MLOps or ML/AI infrastructure. Experience building AI agents and agentic workflows . Experience with Agent SDKs, agent-to-agent communication protocols, and orchestration frameworks . Experience with knowledge graphs, knowledge bases, RAG, or other approaches for grounding AI systems in company/domain knowledge . Experience building AI-powered developer tools or internal engineering platforms. Previous experience in an FDE, Solutions Engineer, Developer Experience, AI Platform, or similar highly cross-functional engineering role . Experience working with modern AI coding and development tools such as Claude or similar AI development platforms .

Location: Americas Remote Hello, I’m Steve, Director of Sales at Customer.io ! We're expanding our sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities : Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io 's solutions to meet these needs effectively. Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications : Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the United States. Candidates must be located in one of these regions to be considered for the role. B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition Deal Focus : Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $50,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Manager 30-minute video call with Bar Raiser 60-minute Case Study and Discovery Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What We Value End-to-end ownership You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down. Comfort in ambiguity Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call. Customer-first, always You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room. What You'll Do Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result. Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured. Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability. Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving. Improve engineering practices through mentorship, reusable patterns, and clear technical guidance. Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation. Participate in an on-call rotation as required, supporting the systems the team builds. What we're looking for A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes. Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions. Strong product and technical judgment, especially when the problem or path forward is unclear. The ability to influence experienced peers and align teams without formal authority. Experience using metrics, experimentation, and observability to guide decisions and improve production systems. Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus. Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: As an AI Security Engineer on Tenable's Information Security team, you will help shape and mature our approach to securing AI both within Tenable's products and across the enterprise. AI introduces a new class of risk at the intersection of application security, cloud risk, and data governance, and you will be on the front lines of defining how we assess, test, and address it. You will apply hands-on AI engineering experience alongside deep product security and application security skills to design security controls for AI systems, lead assessments, and help engineering teams ship AI features securely. You will establish security standards for responsible AI use, influence decisions across the organization, and build tooling that raises our security posture. This role is ideal for a practitioner who has spent real time building with AI systems, looking under the hood of model internals, and wants to channel that experience into a security specialty. Your Opportunity: Design, implement, and maintain end-to-end security controls across the AI/ML lifecycle. Conduct safety research, inspecting model internals (e.g., detecting hidden deception, latent knowledge, or unwanted concepts across layers) as a core methodology. Perform AI safety assessments and threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Design and implement robust security guardrails, controls, and boundary mechanisms for Large Language Models (LLMs), Small Language Models (SLMs), and open-source models. Act as a subject matter expert in AI safety research by inspecting model internals to detect hidden deception, latent knowledge, or unwanted concepts, ensuring highly transparent and aligned AI outputs. Continuously monitor the AI landscape for novel vulnerabilities and attack techniques, applying deep engineering experience to proactively defend enterprise AI deployments. Develop security reference architectures for AI deployment patterns, including MCP servers and agentic AI workflows and harnesses. Deploy controls to ensure model integrity, governance, and proper access control across models and feature stores. Build AI-driven tooling to strengthen cybersecurity posture across identity, incident management, vulnerability management, third-party risk, and emerging AI threat vectors. Perform AI safety, security assessments, threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Collaborate with software engineers, and product teams to integrate security best practices into AI development, training, validation, and deployment processes. Drive Secure Software Development Lifecycle (SSDLC) and DevSecOps practices for AI-powered products, including threat modeling, security testing, penetration testing, and CI/CD pipeline security automation. Create security guidance, documentation, and training for internal engineering and development teams; develop metrics that drive desired security behaviors and outcomes. Research emerging trends in AI security and contribute to innovative solutions that support Tenable's AI initiatives. What You'll Need: 5 or more years of professional experience in information security or application security, with at least 1–2 years focused on securing AI/ML systems. Master’s Degree in Computer Science, Cybersecurity, Data Science, or a related field preferred; advanced degree preferred. Deep understanding of AI-specific security threats, including adversarial ML, data poisoning, prompt injection, model inversion, model evasion, and inference attacks. Strong coding experience in Python and/or Go. Experience with frameworks & libraries such as PyTorch, Hugging Face Transformers, TensorFlow or similar. Experience using specialized interpretability and probing tools/libraries such as TransformerLens, NNsight, Captum, or LIT (Learning Interpretability Tool). Familiarity with mechanistic & Architectural Concepts: inspecting internal model states, residual streams, attention patterns, activation steering, Sparse Autoencoders (SAEs), or feature attribution. Strong understanding of the ML/AI lifecycle and the security risks associated with each stage. Knowledge of cloud security platforms: AWS, Azure, or GCP including AI/ML-related services. Knowledge of data security principles, including encryption, masking, and tokenization. Knowledge of SSDLC, DevSecOps, and security testing practices, including SAST, DAST, SCA, and threat modeling. Knowledge of application security architecture best practices and patterns, including modern web applications, Docker, and microservices. Ability to work cross-functionally across engineering, product, and business teams. Strong written and verbal comAAmunication skills; able to clearly translate complex AI security risks for both technical and non-technical audiences. Strong problem-solving skills, attention to detail, and ability to lead projects with end-to-end ownership. Self-motivated and effective working independently and across distributed teams. And Ideally: Hands-on experience with AI red teaming, adversarial prompt testing, or LLM security assessments. Familiarity of AI security frameworks and standards, including OWASP LLM Top 10 and the NIST AI Risk Management Framework. Experience with application security assessment tools (Burp Suite, ZAP, Tenable WAS, etc). Familiarity with AI governance frameworks (EU AI Act, NIST AI RMF, etc.). Background in cloud security or large-scale SaaS product environments. Security certifications: CISSP, CSSLP, SANS GIAC, CEH, or AI-focused security certifications are a plus, but not necessary. #LI-Hybrid #LI-MS1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $122,500 — $163,166.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Austin, in-person Director, Partner Growth & Strategy Classification: Exempt (Salaried) Reports to: SVP Business Development Role Summary inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization. Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support. This role is designed to complement that structure. The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own how Account Management works : developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time. This is a highly cross-functional role sitting at the intersection of Sales, Account Management, Product, Operations, and Technology . The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask: What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better? What You'll Own Build the Account Management Operating System Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization. Create repeatable playbooks for key partner growth motions, including: Renewals Additional funding New and sister-location expansion Partner referrals Slow-redemption intervention High-performing partner expansion At-risk partner recovery Adoption of new inKind products and offerings Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion. Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization. Own the Partner Lifecycle Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion. Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated. Build proactive, data-driven engagement strategies so Account Managers know which partners need attention, why they need attention, and the highest-value action to take next. Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle. Improve Account Management Sales Effectiveness Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products. Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion. Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices. Design training and certification programs that continually improve Account Manager commercial capabilities. Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works. Drive Technology & Automation Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable. Identify manual activities that can be automated or moved into self-service experiences. Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including: Partners eligible for additional funding Upcoming renewal opportunities Newly opened or missing locations Changes in redemption or sales pacing At-risk accounts Expansion opportunities Partners requiring intervention Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take. Help Shape the Partner Product Serve as a structured voice of the restaurant partner within inKind. Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction. Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities. Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology. Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback. Build the Measurement Framework Develop the KPIs and reporting required to understand Account Management effectiveness and partner health. Measure performance across areas such as: Renewal rate Incremental funding Location expansion Partner engagement Funding eligibility and conversion Credit pacing Time from opportunity identification to close Portfolio growth Partner retention Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages. Use these insights to identify opportunities for improvement in people, process, product, and technology. How You'll Work This role will operate as the connective tissue between our Account Managers and the teams building the systems around them. Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers. You will own the system in which they operate . You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist. Your job is to turn those insights into measurable improvements. What Success Looks Like Within your first year, we expect to see: A clearly defined Account Management methodology and partner lifecycle Repeatable playbooks for our major renewal and expansion motions Better visibility into partner health and growth opportunities Increased renewal and additional-funding conversion Faster identification and pursuit of expansion opportunities More consistent performance across Account Managers Increased Account Manager capacity through automation and self-service A stronger feedback loop between restaurant partners, Account Management, and Product Meaningful improvements to our Partner Portal and internal Account Management technology A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships What We're Looking For We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader. The ideal candidate: Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions Has a strong understanding of B2B sales and expansion motions Is highly analytical and comfortable using data to diagnose problems and identify opportunities Has experience developing sales processes, playbooks, and training Understands CRM systems, sales automation, and workflow design Has experience partnering with Product and Engineering teams Can translate frontline customer feedback into scalable product and process improvements Is comfortable designing and running experiments Has exceptional cross-functional leadership skills Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation Has a strong bias toward action and measurable outcomes Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus. The Person Who Will Thrive Here You are probably not someone who is satisfied simply managing an existing Account Management playbook. You want to build a better one. When one Account Manager significantly outperforms another, you want to understand why . When Account Managers repeatedly perform the same manual task, you want to understand why it isn't automated . When restaurant partners repeatedly raise the same objection, you want to understand whether we should change the pitch, change the process, or change the product . And when something works, you want to figure out how to make it work across the entire organization. This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale. Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: Canada Remote Workplace: Remote ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability.   YOUR MISSION  As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO - Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. - Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. - Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact. - Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions. - Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements. - Improve the performance, reliability, accessibility, and scalability of critical user journeys. - Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing. - Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.  WHAT YOU'LL BRING -  5+ years of professional experience as a Software Engineer building and operating production software. - Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly. - Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies. - Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery. - Experience building customer-facing products in close partnership with Product and Design teams. - A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals. - Experience using analytics and data to inform engineering and product decisions. - Strong software engineering fundamentals, including system design, testing, observability, and operational excellence. - Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams. - A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers. - Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements. - Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions. - Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next. This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform. Day to day, you will: Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces. Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics. Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”. Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects. Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps. Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making. Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback. Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost. What you’ll bring A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer. Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design. The habit of using the product you build daily alongside competitors' tools. Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees. A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals. Comfort with ambiguity and a preference for defining a new category over copying an existing one. What you’ll need Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap. Hands-on familiarity with modern AI coding tools and agent workflows. The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces. The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards. Experience communicating a product externally through written content, talks, or community engagement. Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus. What success looks like Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors. Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-AA1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Limassol, Cyprus Workplace: remote Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We’re looking for a hands-on Content Specialist to help grow platforms’s audience by finding promising videos on our platform, editing them, and publishing them on third-party sites. Your main focus will be turning existing platform content into videos that attract viewers and bring new users to the platform. You’ll also experiment with original content and paid promotion to expand successful approaches. Job Responsibilities Find and select videos: Explore platform content to identify videos with strong potential for external distribution. Refine selection criteria based on performance. Edit and adapt content: Cut footage, improve pacing, add branding and calls to action, and adapt videos to each platform’s formats and audience. Prepare publication materials: Create engaging titles, descriptions, thumbnails, and tracking links. Test different approaches to improve visibility and click-through rates. Ensure proper content rights: Verify and document creator consent and redistribution rights, and follow platform requirements in coordination with Legal. Upload and manage videos: Publish content on tube sites, and relevant third-party platforms. Maintain a consistent publishing schedule and keep accounts and content organized. Optimize for growth: Track views, engagement, and registrations with support from analysts. Use these insights to improve content selection, editing, and distribution. Explore new opportunities: Find additional platforms and test new video formats and publication approaches. Produce original content: Propose ideas and collaborate with creators on exclusive videos tailored to promising formats and audiences. Run paid promotion tests: Find advertising opportunities, purchase placements within agreed budgets, and evaluate results with the team. You will thrive if you have… 2+ years of experience in content management, video production, or content distribution. Hands-on video editing skills: you can independently turn source footage into a publishable video. Good judgment in selecting engaging footage and creating effective titles and thumbnails. Understanding of how content can drive traffic and attract new users. Ability to use performance data to improve your work. Strong English communication skills, written and spoken. Ability to work independently, manage a regular publishing schedule, and meet deadlines. Access to reliable high-speed internet. Qualifications that can be a plus Experience uploading and optimizing videos for tube platforms. Familiarity with video SEO, platform discovery, and audience behavior. Experience with paid promotion, advertising placements, or media buying. Experience developing original content and working with creators or models. Availability for collaboration during European working hours. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team. This opportunity is also available for those who already live in Limassol, Cyprus. EU-based employment contract and a 3-year Cyprus work visa. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Test task; Final interview (1 hour); Recommendations check; Job Offer.

Location: Berlin Our Story Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day. How we work Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry. Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal. These drivers shape how we work together and what we expect from ourselves and our leaders. As a Mid-level Marketing Data Analyst, you will analyze large-scale data across user acquisition touchpoints in order to generate insightful metrics, custom dashboards, and deep-dive analyses to measure marketing performance. Our marketing teams aim for best-in-class user acquisition strategies, bringing high-quality players to our games while driving innovation around performance marketing and targeted campaigns. We're looking for a passionate, results-oriented talent to join our team, develop new insights to shape data-driven decisions, continuously improve marketing efficiency, and help drive business growth for years to come. About the job Design, build, and maintain automated, interactive dashboards in Tableau to give the Marketing team up-to-date visibility into performance and KPIs. Dive deep into large-scale marketing data to identify key insights that will inform user acquisition strategies and business growth. Help define how best to measure and monitor our marketing channels, creatives, budget allocation, and overall campaign performance. Help to develop an analysis strategy and perform analysis of complex campaigns and A/B tests, both systematically and on a one-off basis. Provide data-driven recommendations to help Marketing Managers optimize their campaigns across various channels (e.g., Facebook Audience Network, Snapchat, TikTok). Partner with Data Engineering on data gathering and signal sharing, integrating 3rd-party data providers (e.g., AppsFlyer, Kochava), democratizing data with reporting tools, AI Agents, and innovating workflows. Communicate actionable results and data-driven findings across the organization clearly and concisely. About you You have recent experience in a data analyst role, preferably in digital advertising, performance marketing, or the app industry. You have experience with (app) Attribution Services (eg: AppsFlyer or Kochava). Literacy on Agentic Workflows, and other productivity and modern self-service data innovations. You can use SQL effectively within an enterprise data environment and you have a good understanding of commonly applied statistical techniques. Basic understanding of programming is not required, but is appreciated. You have strong experience using Tableau (or similar) to build interactive dashboards and visualizations. You have good problem-solving skills and can look for logical connections between marketing spend, consumer behavior, and data. You have a deep understanding of the digital advertising market,including communication patterns as they relate to consumer marketing. You are in tune with user acquisition patterns, and you understand mobile app growth. You know your way around designing, communicating, visualizing, or reporting your results/analysis so they are clear and unambiguous to both technical and non-technical audiences. Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive. Our Promise Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games. We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens? Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others. Enjoy the yoga, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause! Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other. With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad. At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way! By clicking “Submit Application” you acknowledge that you have read our Candidate Privacy Policy

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies. Responsibilities: Develop monitoring systems to detect unwanted behaviors from our API partners and potentially take automated enforcement actions; surface these in internal dashboards to analysts for manual review Build abuse detection mechanisms and infrastructure Surface abuse patterns to our research teams to harden models at the training stage Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale You may be a good fit if you have: A Bachelor’s degree in Computer Science, Software Engineering or comparable experience Proficiency in Python and Typescript An ability to work across the stack Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders Strong candidates may also: 8+ years of experience in a software engineering position Have experience with integrity, spam, fraud, or abuse detection and mitigation Have experience building trust and safety detection mechanisms and intervention for AI/ML systems Have experience with prompt engineering, jailbreak attacks, and other adversarial inputs Have worked closely with operational teams to build custom internal tooling The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Frontend Engineer An overview of this role As a Senior Frontend Engineer, you'll solve high-scope frontend problems and influence your team's technical and product direction. You'll ship moderately sized features with minimal guidance, improve quality and performance, mentor other engineers, and help establish standards for a high-scale web environment. You'll partner across product, design, backend, and frontend to make sound trade-offs, communicate clearly, and improve how the team delivers software. This is an opportunity to shape product experiences and frontend architecture for a global platform while helping define how modern frontend teams use agentic artificial intelligence. You'll apply artificial intelligence-assisted engineering workflows thoughtfully and help create trustworthy user experiences that incorporate artificial intelligence responsibly in a remote-first, asynchronous organization. What you’ll do Design and ship moderately sized frontend features and improvements with minimal guidance, making pragmatic architectural choices. Turn ambiguous customer and product needs into clear technical plans and intuitive, accessible experiences. Advocate for product quality, security, accessibility, performance, maintainability, and operational readiness throughout the development lifecycle. Establish and improve practices for frontend architecture, styling, component design, testing, observability, maintainable code, and thoughtful use of artificial intelligence and agentic tools in production engineering work. Mentor Associate and Intermediate Engineers, share knowledge, remove technical blockers, and improve team delivery practices. Diagnose and prevent frontend performance and reliability issues at scale using observability and production signals, and participate in incident response or on-call responsibilities under your team's ownership model. Design or review independently buildable frontend surfaces and explicit contracts for data, events, authorization, feature flags, error handling, testing, and performance expectations. Collaborate with product, design, backend, quality, security, and other teams to deliver cohesive customer outcomes. What you’ll bring Experience applying frontend architecture, browser behavior, testing, accessibility, performance, and maintainability practices in a complex product or platform environment. Experience designing or evolving modular frontend boundaries, independently buildable surfaces, component systems, or migration-safe architectures. Experience making pragmatic trade-offs with product and design partners and turning complex requirements into clear user experiences. The ability to lead through technical judgment, collaboration, and clear written communication rather than formal authority. Experience mentoring engineers and improving team practices through code review, design review, documentation, or hands-on collaboration. The ability to work effectively in a remote, asynchronous organization by managing priorities, creating clarity, and communicating decisions in writing. Practical experience integrating artificial intelligence into a feature, workflow, or engineering process, or evaluating its reliability, security, privacy, and appropriate human oversight. Helpful, but not required: experience with Vue, React, Angular, TypeScript, or JavaScript; PostgreSQL, Redis, or object storage; representational state transfer or GraphQL; Kubernetes, Google Kubernetes Engine, Docker, or Google Cloud Platform; Prometheus or Sentry; and Git, GitLab Runner, or GitLab continuous integration and continuous delivery. About the team We own core repository capabilities, from Git command-line operations to web-based code exploration. Our roadmap includes feature and platform development, improvements to existing capabilities, maintainability, accessibility, performance, and workflows for teams using AI-assisted development tools. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. THE ROLE & TEAM Product Data Science & Engineering is a portfolio team within Product & Technology. Partnering across Product, Engineering, Design, Marketing, and Commercial leadership, we set Xero’s data science strategy across broad product areas and operate in an AI-native way—using AI to transform how we work, not just what we ship. The team co-own Xero's metrics stack, experimentation strategy, and enterprise data architecture and builds AI-powered customer experiences including the Jax chatbot and agentic workflows—in partnership with Anthropic, OpenAI, and Google. They also lead AI measurement and productionisation. We work in an AI-native way. That means AI changes how data science itself gets done here, not just what we ship. This is a new strategic leadership role created to scale Xero's data science and AI capabilities. You will take full ownership of the data science, analytics, ML, and AI strategy and execution across Accounting & Bookkeeping, Small Business, and AI products. This role combines strategic product vision (including Jax, agentic workflows, and AI-powered features) with platform thinking across the metrics stack, experimentation, data quality, and governance, driving enterprise-level impact across every product team. WHAT YOU’LL DO - You will translate company-level objectives into strategic sub-objectives across analytics, ML, AI products, and experimentation, elevating both the quality of decisions and the leverage Xero gains from its data and AI investments. - Lead, mentor, and grow a team of data scientists, analytics engineers, ML engineers, and managers, scaling the function from ~12 to ~30. - Design team structures and operating models that preserve high throughput across multiple locations and time zones. - Operate as an AI-native leader, driving how AI changes how data science operates and ships value across Xero. - Act as the primary data partner to Product & Technology, advising C-suite and SLT on data utilization, retention strategy, new data domains, and AI investment decisions. - Represent data science in executive forums and partner with Product, Engineering, Design, Marketing, Commercial, Legal, Privacy and Risk on strategy, prioritisation and governance. - Own AI governance, model risk, data quality, privacy posture, and experimentation integrity across the portfolio, ensuring company-wide compliance and integrity. - Drive behavioral, technical, and cultural standards across the vertical. Own and improve global hiring practices, build talent maps, and coach senior leaders and individual contributors to raise the bar across Xero. - Proactively identify delivery and strategic risks, designing robust organizational processes that yield consistent, high-quality outcomes for Xero. WHAT YOU’LL BRING WITH YOU We welcome candidates from analyst, scientist, engineer, or AI/ML-focused backgrounds—a linear data science career is not required. What matters most is that you have operated, shipped, and led at scale within a fast-paced technology environment. As a self-starter and executive partner, you will shape and lead strategic agendas alongside C-suite and senior leadership, driving throughput across multi-location, global teams. You excel at bringing structure to complex cross-functional challenges, managing ambiguity, and maintaining a strong "Xero-first" mindset focused on delivering strategic value and accountable execution. - Ability to act as a proactive self-starter and executive partner, shaping strategic agendas with C-suite and SLT, presenting to board-level leadership, and influencing key investment decisions. - Proven ability to manage ambiguity, bring structure to complex cross-functional challenges, sustain throughput across multi-timezone teams, and hold stakeholders accountable to a "Xero-first" standard. - Skilled in leading managers, coaching leaders into senior roles, developing high-performing teams, and constructively escalating strategic risks when necessary. - Experienced in navigating teams through significant scale-ups, operating model transformations, and continuous evolution in fast-paced environments. - Practical experience leveraging frontier-model platforms (e.g., Anthropic, OpenAI, Google) to build agentic workflows, chatbots, and AI-powered products, as well as transforming team operating models using AI workflows. - Substantial experience leading data science, ML, or analytics functions, with a proven track record of managing other people leaders across multi-team structures. - Extensive experience building and running enterprise-scale data science functions, AI/ML productionisation, AI governance, model risk frameworks, and experimentation integrity. - Deep technical fluency across applied ML, analytics engineering, instrumentation, eventing, and schema governance, with a strong engineering mindset focused on building scalable platforms and reusable architectures. - Prior exposure to SaaS or small business segments, with a track record of driving scale, data quality, and privacy compliance. - Technical bachelor's or master's degree (PhDs welcome for applied, high-impact organizational challenges), supported by public thought leadership or open-source contributions in data or AI. WHERE AND HOW YOU CAN WORK This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Ta' Xbiex, Malta Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a network of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. Role Overview As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey. What you will be doing Portfolio Management: Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand. Player Escalation & Upselling: Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives. Behavioral Monitoring: Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses. Operational Coordination: Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base. Campaign Execution: Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders. Lifecycle Communication: Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products. The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand. Requirements Proven experience in customer service, CRM, or user engagement. Excellent communication skills, both written and verbal, in English and at least one other native language. Ability to build trust with players without relying on excessive bonuses. Familiarity with iGaming products and user behavior. Comfortable working with performance KPIs and analyzing user activity reports. Proactive, autonomous, and organized. Proficient with CRM tools, Slack, and other dashboards. Nice to Have Previous experience with VIP users or retention in the industry. Experience in a fast-paced, performance-driven environment. This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply. Benefits Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 10 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you! Explore Neo Group Further: For more details about life and careers at Neo Group, visit our Career Website connect with us on Instagram , and engage with us on LinkedIn . Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!

Location: US PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you. You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need. Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful. Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale. We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $150,000 - $200,000 USD