Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Remote within: US, Canada, UK, Portugal
About the role
New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.
As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.
Responsibilities
Product strategy and roadmap
Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Customer experience
Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
Ensure customers can understand what protections they have, what events mean, and what action to take.
Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.
Operations and communications
Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities
Skills Required
Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
Customer empathy and strong product judgment, especially for complex technical workflows.
Excellent written and verbal communication for technical and non-technical audiences.
Comfort operating in a fast-moving, ambiguous security environment.
Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.
Nice to have
Security research, exploit-development, or detection-engineering experience.
Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
Experience with code scanning, software supply-chain security, or exposure discovery.
An established presence in the security research community, conference speaking, technical writing, or press engagement.
Compensation
Compensation may be adjusted depending on work location.
For
Lisbon
based hires: Estimated annual salary of 65,000 - 80,000 EURO
For
New York City
based hires: Estimated annual salary of $156,000 - $216,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Canada
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is 299,300 to 372,600 CAD plus a target annual bonus of 20 percent of base. That's total target cash of roughly 359,160 to 447,120 CAD. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: United States
What The Role Is
We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless.
Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting.
We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help.
If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on.
What You'll Own
You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape:
Product recommendations across every surface.
Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them.
Personalizing the Feed.
Deciding which products, editorial content and social content each family sees, and in what order.
Personalizing search.
Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations.
Making Addie (our AI registry assistant) better at recs.
Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site.
In practice, you will:
Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric.
Make the modeling and architecture calls that span surfaces and are expensive to reverse.
Design the evaluation, offline and online, that tells us a model is good before and after it ships.
Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches.
Partner with product, design and data to help shape what's worth building.
Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org.
Who You Are
You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey.
You bring:
Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias.
Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend.
An ability to take an ambiguous problem and start moving before anyone hands you the full picture.
A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings.
An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue.
AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next.
Compensation
We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, Texas
About the role
Our centralized Developer Go-to-Market (GTM) organization functions as a "speedboat" to maintain focus, control direction, and iterate quickly. Our mission is to build long-term relationships with developers by addressing their unique needs and challenges with specialized attention and resources across Marketing, Developer Relations, Growth Programs, and Sales.
Within Developer GTM, the Revenue Engineering team exists to build and evolve GTM infrastructure to support Cloudflare’s transition into a major cloud provider and drive Cloudflare’s AI transformation. We operate across data platform development, application platforms, core pipeline evolution, and novel internal product delivery enabling teams across the organization to move fast without accumulating unmaintainable technical debt.
What You'll Do
As a hands-on "player-coach" Engineering Manager on the Revenue Engineering team, you will balance technical leadership with direct execution, actively writing code, building pipelines, prototyping novel GTM applications, and debugging alongside your team. You will lead, coach, and grow a team of high-performing software and data engineers building mission-critical GTM software, data platforms, and internal developer tools on top of Cloudflare's own developer platform (Workers, Kubernetes, Go, TypeScript, SQL, and MCP). You will take ownership of our core platform strategy, balancing fast-paced feature delivery with platform maintainability, data integrity, and operational excellence.
In this role, you will:
Lead and Grow Engineering Talent (Player-Coach Model):
Recruit, mentor, and develop a diverse team of talented software and data engineers while leading by example through active code contributions, hands-on technical guidance, and unblocking engineers directly in the codebase.
Architect & Build Platform Primitives:
Set the technical vision and actively write code for our GTM Data Platform, App Platform, and Model Context Protocol (MCP) integrations in Go and TypeScript, enabling internal teams to build and scale maintainable solutions.
Prototype & Deliver High-Impact Applications:
Directly build and prototype novel GTM applications (Signals, Customer Health, Cost Explorer), evolve core pipelines (Salesforce enrichment, customer contact ingestion, real-time consumption billing visibility), and implement data infrastructure migrations.
Empower & Advise Business Builders:
Act as a technical advisor and partner to non-technical teams, teaching them to self-serve using supported platform primitives rather than creating isolated, unmaintainable silos.
Drive Operational & Engineering Excellence:
Establish best practices for service observability, testing, schema evolution, and deployment while mitigating bus-factor risks and single points of failure across legacy and new systems.
Cross-Functional Collaboration:
Partner closely with leaders across Sales, Marketing, Developer Relations, BI, Security, and Product to align on business priorities, unblock dependencies, and turn complex business challenges into reliable software solutions.
Examples of Desirable Skills, Knowledge, and Experience
Hands-on Experience:
Minimum 8 years of relevant software engineering experience, including at least 3 years in a formal engineering management or technical leadership role with a strong track record of remaining hands-on in the code.
Technical Depth & Contribution:
Strong background writing production code and debugging distributed systems, data pipelines, and web APIs across Go, TypeScript, Workers, Kubernetes, SQL, and MCP.
Leadership & Team Building:
Proven track record of recruiting, coaching, and developing senior technical talent while fostering an inclusive, high-trust engineering culture.
Platform & Systems Ownership:
Experience owning end-to-end service lifecycles, operational monitoring, incident management, and architectural strategy for complex internal or external platforms.
Pragmatic Business Execution:
Ability to navigate ambiguous problem spaces, balance rapid prototyping ("learning mode") with scalable platform architecture ("scale mode"), and translate business needs into robust technical roadmaps.
Cross-Functional Communication:
Exceptional collaboration skills with a track record of partnering effectively with non-technical business partners, GTM stakeholders, and executive leadership.
Bonus Points
Cloudflare Developer Platform:
Experience building on or integrating with Cloudflare Workers, edge computing platforms, or serverless architectures.
GTM & Growth Systems:
Background in SaaS, Product-Led Growth (PLG) motions, sales analytics, or working with CRM/marketing automation integrations (Salesforce, Marketo).
Applied AI & MCP:
Hands-on experience developing Model Context Protocol (MCP) servers, LLM/AI integrations, or AI-driven developer workflow automation.
Data Platform Scale:
Experience with modern columnar databases / lakehouses (ClickHouse, DuckDB, BigQuery, Snowflake, Iceberg) or analytics engineering workflows.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring a Vice President to own and lead our EMEA business. You'll inherit a team of 20+ quota-carrying Commercial and Enterprise AE's across four hubs: London, Amsterdam, Munich, Stockholm and be responsible for building the management layer, operating model and partner ecosystem that takes the EMEA region from early traction to consistent, scaled revenue.
This is a second-line leader role that will see you report directly to the Global Vice President of Sales and operate with meaningful autonomy across pipeline, hiring, partner relationships and executive engagement.
WHAT YOU'LL OWN
Team leadership and performance
- Lead, develop and expand the Sales teams across EMEA from day one
- Run weekly pipeline reviews, deal coaching sessions, and forecast calls with precision and consistency
- Identify and close performance gaps early: coach the team to close larger deals faster and navigate complex, multi-stakeholder cycles
- Build a culture of accountability and development; create clear career paths for senior individual contributors, including first-line management opportunities as the team scales
Revenue
- Own the EMEA number: quarterly and annual quota attainment across all sub-regions
- Build and maintain a healthy pipeline that supports consistent delivery and predictable forecasting to leadership
- Engage directly in strategic deals as executive sponsor, bringing credibility and commercial weight to enterprise negotiations
- Establish the region's strongest lighthouse accounts across key industry verticals, building referenceable wins that anchor LangChain's market position in EMEA
Hiring
- Manage multiple open roles across EMEA simultaneously: owning the full hiring lifecycle across pipeline, assessment and closing
- Partner with the internal talent team to move at pace without compromising on quality
- Define the headcount profile for EMEA beyond Q4 and feed into H1 planning, ensuring the team is built ahead of the revenue curve
Partner ecosystem
- Owns hyperscaler and GSI/RSI relationships (AWS, Google Cloud, Azure, and key SIs) across EMEA
- Develop a structured partner motion that generates qualified pipeline and supports deal acceleration, reduces risk and drives expansion
- Represent LangChain at partner QBRs and executive engagements in region
Market presence
- Represent LangChain as a keynote-ready leader at partner events, customer engagements, and industry conferences across the region: including KubeCon, Money20/20, Nordic AI summits, and customer EBCs
- Build LangChain's brand with technical buyers, CIOs, and innovation leaders across Northern Europe's most important enterprise accounts
- Bring intelligence on the EMEA markets back to the Global VP of Sales and product teams to inform roadmap and go-to-market positioning
WHAT WE'RE LOOKING FOR
Experience
- 10+ years in enterprise SaaS sales, with at least 5+ years in a regional or sub-regional leadership role managing quota-carrying AE's
- Demonstrable track record of hitting and exceeding regional revenue targets across multiple quarters
- Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across EMEA
- Background selling to technical buyers (engineering leaders, CTOs, platform teams): you understand how developer tools get evaluated and adopted
- Experience in the AI, data, or developer tooling space strongly preferred; familiarity with the LangChain ecosystem is a meaningful plus
Leadership
- You've run teams of 20+ AEs before and know the difference between managing and coaching
- You can hold a forecast conversation with a VP and a deal coaching session with an AE in the same afternoon and add value in both
- You hire well and fast. You know what good looks like for enterprise AE profiles and you can run structured hiring processes across four open roles simultaneously
- You've built or contributed to a partner motion before: you understand what "partner pipeline" means in practice, not just in theory
Operating style
- You bias toward action. You don't wait for a playbook to be handed to you: you build it
- You're comfortable with ambiguity and early-stage scale. This is not a role with a fully defined motion; you'll shape a significant part of it
- You communicate clearly and directly, to your team and to leadership
- You're present in the market. You attend the right events, know the right people and build relationships that translate into pipeline and retention
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Canada; Calgary; Vancouver; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling, ranking, auditing, prompting, red teaming, and correcting output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere is looking for Data Annotation Specialists with backgrounds and skills in Trust & Safety, Content Moderation, AI model evaluation, or related fields. This role is best suited for candidates who bring strong contextual judgment, cultural and bias sensitivity, and experience applying nuanced guidelines to complex or ambiguous content. Successful candidates will be highly detail-oriented, comfortable evaluating safety risks across different user intents and scenarios, and able to make consistent, well-reasoned decisions with a high degree of independence after onboarding.
IMPORTANT CONTEXT ON THIS ROLE: In this position, you will be asked to engage with human-generated and model-generated tasks which will sometimes mean intentional exposure to explicit content. Your annotations on these explicit tasks will be used to prevent the Large Language Model from generating unintentional, adversarial, toxic, or unsafe outputs. The types of explicit content you may be exposed to may include but are not limited to those of a sexual, violent, or psychologically disturbing nature.
Please Note: This is a part-time, remote, independent contractor position available within Canada or the United States. We seek candidates who are able to commit to 16 hours per week minimum at a 45 CAD/hour or 40 USD/hour contract rate, depending on your location, consisting of 30/hour base pay plus 15 CAD or 10 USD/hour hazard pay. This role is BYOD 💻 - Bring Your Own Device (laptop). 12 months contract with potential for extension.
As a Data Annotation Specialist on safety task, you will:
- Evaluate and improve model safety: Label, rank, audit, and refine human- and model-generated text to improve safety, quality, and policy alignment, including content that may be sexual, violent, or psychologically disturbing.
- Apply nuanced safety judgment: Assess model outputs against detailed safety guidelines, rubrics, and style standards, making consistent decisions across ambiguous, sensitive, and context-dependent cases.
- Create prompts and safety test cases: Write realistic prompts, user scenarios, and adversarial examples that help evaluate model behavior across safety categories and uncover unsafe, evasive, over-refusing, or policy-inconsistent responses.
- Support quality and calibration: Identify annotation inconsistencies or unclear guidelines, and provide actionable feedback on recurring edge cases, model failures, and opportunities to improve data quality.
- Work with precision and independence: Complete annotation tasks with strong attention to detail, while being comfortable working independently in a globally distributed, asynchronous team environment.
You may be a good fit if you have:
- 1+ years of experience in Content Moderation,Trust and Safety, AI data annotation, LLM evaluation, or a related analytical role, with exposure to quality assurance, red teaming, and/or prompt engineering preferred.
- Experience applying detailed guidelines to complex and sensitive content, with strong contextual and sociocultural judgment and the ability to recognize and manage personal bias.
- Emotional resilience: Comfort working with content that contains unsafe, explicit, and/or toxic content, including content of a sexual, violent, or psychologically disturbing nature.
- Excellent command of written English and the ability to clearly justify content evaluations, including why an output is safe, unsafe, high-quality or low-quality. Bonus points if you are fluent in another language!
- Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks.
- Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; Denver, CO; Washington D.C.; New York City
About the Team
Our team builds the products that answer "Can we trust this traffic?" Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we deliver to our customers.
Our products address a broad and evolving range of traffic integrity challenges. Examples include managing unwanted scraping, controlling access for bots and AI agents, and identifying fraud and abuse while minimizing friction for legitimate users. Our products make probabilistic decisions in an adversarial environment, using Cloudflare's global network signals, threat intelligence, and machine learning. We turn those signals into analytics and controls that customers can understand, trust, and act on. These are challenging engineering problems at the intersection of distributed systems, data, security, and customer experience.
Who You Are
You have a track record of leading engineering teams, including hiring, onboarding, coaching, and supporting professional growth. Your past teams respect you as both a technical leader and a people manager.
You have a strong foundation in software engineering, with experience designing, building, and operating large-scale distributed systems and services.
You have taken projects from inception to production and overseen execution to meet commitments in a fast-paced, iterative engineering environment.
You connect business goals with technical decisions, explain both the "why" and the "how," and make thoughtful tradeoffs when requirements are uncertain.
You work effectively across Product, Engineering, and other functions to align priorities, remove blockers, and deliver shared outcomes.
You communicate clearly with engineers, customers, and senior leadership, adapting the level of technical detail to your audience.
You use AI fluently in engineering workflows and have the judgment to know where it accelerates the work and where it falls short.
You are curious about web security, bot management, fraud and abuse, and the evolving role of AI agents on the Internet. You do not need to know our exact stack, but you should be eager to go deep in the domain.
What You'll Do
We are looking for an Engineering Manager to lead a team building and scaling Cloudflare's products for bot management, fraud detection, and abuse mitigation. You will recruit, mentor, and grow talented engineers, provide technical leadership, and partner closely with Product Management to shape and deliver the engineering roadmap.
You will partner with detection and research teams to turn their signals into reliable, performant, and easy-to-use customer solutions. Our systems span real-time services running across Cloudflare's global network, APIs and configuration, and high-volume data and analytics pipelines. You will collaborate across engineering and product teams to bring new capabilities into production and continuously improve the customer experience.
Key responsibilities:
Lead and grow the team.
Hire, mentor, and empower engineers through clear feedback, thoughtful career development, and a culture of ownership and technical excellence.
Shape and deliver the engineering roadmap.
Partner with Product Management to translate customer problems into incremental deliverables, balancing new capabilities with reliability, performance, and maintainability.
Provide technical leadership.
Participate in design discussions and guide decisions about scalable distributed services, product integrations, APIs, and analytics.
Turn detection signals into customer capabilities.
Partner with detection and research teams to deliver actionable analytics and configurable controls, helping customers balance security, user experience, and privacy.
Measure and improve customer outcomes.
Work with Product and detection partners to use feedback and production data to improve effectiveness, reduce unnecessary friction, and make products easier to adopt.
Own operational health.
Ensure your team's services have effective observability, safe releases, incident response, and follow-through on improvements.
Drive cross-team execution.
Resolve dependencies, align priorities across teams, and work with customer-facing partners to address recurring product problems at their roots.
Additional Experience We Value
Experience building bot management, fraud detection, application security, or other products that make decisions in an adversarial environment.
Familiarity with HTTP, browser technologies, JavaScript, and the tradeoffs between security, privacy, and user experience.
Experience integrating machine learning models into production systems or partnering closely with data science and machine learning teams.
Experience with high-volume data pipelines, analytics services, or columnar databases such as ClickHouse.
Experience with technologies used in our systems, such as Go, Rust, Python, Kafka, Kubernetes, and PostgreSQL.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. & New York City based hires: Estimated annual salary of $190,000 - $261,000
For Denver based hires: Estimated annual salary of $170,000 - $233,000
Applications will be accepted until November 30, 2026.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Tysons; Greenville
Workplace: Hybrid
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a profitable, high-growth Enterprise SaaS company operating at the intersection of AI and data privacy — arguably the hottest compliance market right now. Their patented Hybrid AI technology helps Fortune 100 enterprises stay ahead of GDPR, CCPA, and emerging global privacy regulations. With strong product-market fit, a loyal enterprise client base, and real revenue (not just hype), this is a company built to last — not chase the next funding round.
THE MISSION
Privacy is becoming the defining issue of the AI era, and our client is on the front lines — protecting individual rights and building trust between businesses and consumers. Every bug you catch and every test you run directly supports that mission at enterprise scale.
THE OPPORTUNITY
This is a rare shot at joining a stable, well-capitalized engineering team where QA is respected, not an afterthought. You'll work shoulder-to-shoulder with founders and senior engineers, in a culture built for people who want to grow deep roots — not just add a line to their resume.
WHAT YOU'LL DO
- Own manual QA testing for web applications end-to-end
- Track, manage, and prioritize issues in Jira
- Partner closely with a tight-knit, engineering-driven team
- Directly influence product quality for privacy and security solutions used by Fortune 100 companies
- Bring sharp feedback — your voice shapes how the team ships
- Grow your craft in a fast-moving, financially stable company
WHAT YOU BRING
- 2+ years of hands-on manual QA experience with web applications
- Bachelor's degree in a related field, or equivalent experience/certifications
- Strong command of Jira for bug tracking and workflow management
- Solid grasp of SDLC and testing methodologies
- Working knowledge of HTML, CSS, and JavaScript
- Fluent Russian is a strong plus
- Ready to work hybrid, 3 days/week from Tysons, VA or Greenville, DE
KEY SUCCESS DRIVERS
- Obsessive attention to detail; quality isn't negotiable to you
- High integrity, honesty, and transparency in how you work
- Proactive, energetic, solutions-first mindset
- Thrives on change and ambiguity in a fast-paced environment
- Looking to build a long-term career, not just pass through
WHY JOIN?
- Base salary: $50,000–$70,000/year
- 100% company-paid medical, dental, and vision
- 401(k) plan
- Company-paid life insurance
- Relocation assistance available
- Tuition reimbursement, performance bonuses, and company events
- Genuinely tight, supportive, inclusive culture
- True work-life balance: hybrid 3 days/week + paid vacation
- Direct exposure to Fortune 100 clients and cutting-edge AI privacy tech
- Long-term growth in a booming, future-proof industry
INTERVIEWING PROCESS
- HR Screening
- Stage 1: 30-min phone interview with Founder/CEO (general fit)
- Stage 2: On-site interview (skills assessment)
- Reference and background checks
- Job offer
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Job Summary
The Area Technical Specialist will serve as a key technical resource and liaison for HVAC Contractors, Distributors, and Manufacturer Representatives. Responsibilities include providing expert technical guidance via phone and email, resolving escalated system issues, technical training, and ensuring customer satisfaction utilizing case management. This role involves interpreting wiring schematics, troubleshooting Variable Refrigerant Flow (VRF) systems, and conducting critical software and hardware updates. The Area Technical Specialist will also coordinate jobsite visits, be directly responsible for regional success of assigned customer service champions and assist in the development of training materials. A strong ability to network and foster relationships with staff and partners is essential. Support for all residential and commercial products are required.
The Opportunity
Develop regional service support strategies & actions through the LG Preferred Service Champion Program.
Manage all aftermarket support activities within assigned region.
Interface with building owners, general contractors, and service champions on technical matters.
Provide direct technical guidance via phone, email, and case support for HVAC Contractors, Distributors, Manufacturer and Applied Reps to facilitate timely resolution of system issues and ensure customer satisfaction.
Read, understand, and interpret wiring schematics and refrigerant circuit diagrams to convey information to customers.
Coordinate with Technical Support, Escalation Lead, Engineering and Controls team members to provide direction and resolve escalated technical field issues.
Arrange for and facilitate supervised technical assistance for HVAC Contractors, Distributors, Manufacturer and Applied Reps for unresolved technical issues.
Interact directly with HVAC Contractors, Distributors, Manufacturer and Applied Reps for coordination of jobsite visits.
Utilize and instruct HVAC Contractors, Distributors, Manufacturer and Applied Reps in proper utilization of LG proprietary software for the purpose of assessing equipment selection, application, and troubleshooting.
Review and analyze application of Variable Refrigerant Flow (VRF) Commercial & Residential & Light Commercial (RLC) Systems which includes load verification duties as needed.
Perform critical software and hardware service updates to equipment in inventory or in the field as required.
Schedule and conduct onsite service, training, and installation support of all LG HVAC equipment for LG Sales channel partners.
Research and provide accurate technical information for use in the development of technical training material.
Generate and conduct technical training sessions in both classroom and jobsite settings.
Conduct technical review and guidance for factory literature and distribution of technical service bulletins.
Support aftermarket rework projects as needed.
Network with regional sales staff fostering technical relationships within respective coverage regions.
Review extended warranty submissions within KPI target of (5) days ensuring equipment entered for extended warranty is optimally functional and operating correctly.
Qualifications
HVAC Vocational Diploma, Bachelor, or Associates Degree preferred.
Minimum 15-20 years’ experience in the HVAC field or in a technical support role.
Minimum of 3-5 years' experience supporting LG VRF & RLC systems in a technical support role.
Capable of managing regions and assigned service champions.
Proven experience setting goals and executing service support strategies.
Demonstrated proficiency in LG product line technical knowledge.
Proficiency in documentation creation and dispersion.
Able to travel up to 75%.
Excellent communication skills and interpersonal skills to interact effectively with diverse client group.
Ability to troubleshoot in depth service issues via phone and onsite.
Expertise in reading, analyzing and interpreting technical business periodicals, professional journals and technical procedures with the ability to edit and modify.
Ability to write reports and business correspondence.
Well-developed planning, organization, analytical, and decision-making skills.
Proficient computer skills using all Microsoft Suite Programs.
Recruiting Range
$100,000
—
$125,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
JOB PURPOSE:
The Technical Program Governance team enables complex technical initiatives across PlayStation engineering organizations by creating clarity, alignment, and disciplined execution across organizational boundaries.
As a Staff Technical Program Manager, you will lead large, strategic technical programs that span multiple teams, technologies, and stakeholders. You will translate business and technical objectives into executable plans, bring structure to ambiguity, and ensure risks, dependencies, decisions, and tradeoffs remain visible and actively managed.
This role requires a strong technical foundation and the judgment to operate as a trusted partner to engineering and architecture leaders. You will influence without relying on positional authority, select and adapt program approaches to fit the problem, and improve the operating systems that help teams deliver effectively at scale.
EXPERIENCE & QUALIFICATIONS:
Essential
• 8+ years of relevant technical program or project management experience, including ownership of complex software or technology initiatives spanning multiple teams or organizations.
• Demonstrated technical fluency across software systems, platforms, architecture, integrations, and engineering practices; able to understand system interactions, ask informed technical questions, and translate technical complexity into program decisions.
• Proven ability to lead large strategic programs end to end, from problem definition and planning through execution, delivery, and measurable outcomes.
• Strong independent judgment and problem-solving skills, with experience operating effectively in ambiguous environments where the path forward is not predefined.
• Experience managing cross-team dependencies, technical risks, roadmaps, milestones, requirements, decision points, and delivery tradeoffs across the software development lifecycle.
• Ability to influence senior technical and business leaders, build alignment across competing priorities, and drive decisions without direct authority.
• Experience designing or improving program operating models, governance, planning cadences, metrics, or ways of working that scale beyond a single initiative.
• Strong written and verbal communication skills, including the ability to create concise executive narratives while maintaining sufficient technical depth for engineering audiences.
• Demonstrated ability to mentor, coach, or raise the effectiveness of other TPMs and cross-functional partners through reusable practices and knowledge sharing.
Desirable
• Prior hands-on experience in software engineering, systems engineering, QA, architecture, or another technical discipline.
• Experience supporting platform, infrastructure, developer tooling, cloud, distributed systems, or other complex engineering environments.
• Experience leading standardization, transformation, or organizational change initiatives across multiple technical teams.
• Background in the games or interactive entertainment industry.
KEY RESPONSIBILITIES & SCOPE FOR DECISION MAKING:
Technical Program Management
• Lead large, strategic technical programs spanning multiple engineering teams, organizations, technologies, or geographies, with accountability for end-to-end outcomes.
• Build integrated program plans and roadmaps that connect technical requirements, architecture, dependencies, milestones, resources, risks, and decision points.
• Develop sufficient understanding of system architecture and technical constraints to identify cross-system impacts, challenge assumptions constructively, and improve planning and decision quality.
• Partner closely with engineering leaders, architects, product partners, and other technical stakeholders to translate objectives into clear execution strategies and drive resolution of complex issues.
• Anticipate and actively manage technical and organizational dependencies, surfacing tradeoffs early and driving decisions before they become delivery blockers.
• Establish clear program health measures and provide decision-quality visibility into progress, risk, scope, and outcomes for senior stakeholders.
Strategy and Decision Support
• Operate as a trusted partner to senior leaders, using technical context, program data, and organizational knowledge to shape recommendations and execution strategy.
• Use independent judgment to determine the right program methodology, governance, and operating model for the work rather than applying process mechanically.
• Analyze complex problems across organizations and technologies, identify patterns and root causes, and drive practical solutions that balance technical, business, schedule, and resource considerations.
• Strengthen requirements and major program decisions by connecting business objectives with technical realities, long-term implications, and customer or organizational value.
• Create clear narratives and recommendations that enable senior leaders to understand options, tradeoffs, risks, and required decisions.
Organizational Impact and TPM Practice
• Design and improve scalable program practices, governance, planning cadences, OKRs/KPIs, and decision mechanisms that increase clarity and execution effectiveness across multiple teams.
• Identify where existing processes or methodologies create unnecessary friction and adapt or simplify them while preserving appropriate rigor and accountability.
• Lead change and standardization efforts where needed, building adoption through stakeholder engagement, practical implementation, and measurable outcomes.
• Mentor TPMs and cross-functional partners, share reusable practices, and contribute to stronger technical program management capability across the organization.
KEY PERFORMANCE INDICATORS
The individual will be measured on:
• Successful delivery of large, complex technical programs with clear business and engineering outcomes.
• Quality and timeliness of decisions, risk management, dependency resolution, and executive visibility.
• Effectiveness in creating alignment across technical teams and senior stakeholders without direct authority.
• Measurable improvements to program operating models, governance, and organizational execution capability.
• Demonstrated technical credibility, independent judgment, and ability to raise the effectiveness of others.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$206,800
—
$310,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT YOU:
As an Enterprise Account Executive, you'll be building relationships with high-value prospective customers by learning about their organizational structure, influencers, and decision makers. You'll be managing the entire process of the sales cycle and be responsible for negotiating prices and marshaling our engineering and resources to close the sale. You'll learn about our customers' needs and provide continuous feedback to the product team to ensure that we're always building features that our customers find valuable.
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.
ABOUT THE TEAM
We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things.
REQUIREMENTS
You will be successful in this role if you:
- Have a minimum of 4+ years of proven experience selling technical commercial or enterprise SaaS solutions, preferred Marketing technology experience
- Have a proven track record of meeting or exceeding your sales numbers in a competitive environment
- Have experience building consensus and urgency in customers needed to close six-figure deals
- Have experience selling SaaS solutions into accounts with 90+ day sales cycles
- Can motivate urgency in the customer to reduce the time-to-sale
- Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives
- Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder
- Must have a Bachelor's degree. Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11558 Client Operations & After-Hours Support Virtual Assistant
Independent Contractor – CPT-11558 Client Operations & After-Hours Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing San Diego-based doula agency providing premium birth and postpartum support is seeking a VA to support after-hours client operations, lead and client administration, internal coordination, and recurring back-office workflows.
Most of the shift will involve focused, independent administrative work after the U.S. team has gone offline. The VA will also monitor the company's after-hours lines and occasionally respond to time-sensitive situations such as last-minute care cancellations or labor-related notifications by following established protocols and escalating to the appropriate team member.
The ideal candidate is warm, composed, highly organized, technologically adaptable, and capable of working independently with minimal supervision.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
After-Hours & Client Support
Monitor designated business phone and text lines during the shift
Follow established protocols for last-minute cancellations and urgent situations
Coordinate replacement coverage when required
Recognize labor-related notifications and promptly alert the appropriate team member
Confirm scheduled care providers have arrived as expected
Document incidents clearly for the daytime team
Provide calm, professional communication to clients and team members when needed
Communicate directly with both the client families and assigned doulas during time-sensitive situations, using the appropriate communication channel to coordinate updates and next steps.
Provide real-time text and written communication when situations require immediate coordination, in addition to monitoring phone calls and text lines.
Coordinate with the daytime team during the beginning-of-shift handoff to receive updates and outstanding responsibilities before transitioning to independent work.
Sales Pipeline & Client Administration
Maintain accurate lead records, follow-up statuses, and sales-pipeline information
Send approved first-touch and follow-up messages to new inquiries
Assist with email campaigns and segmented communications
Set up new clients across company systems after contracts are signed
Maintain client records, calendar reminders, forms, and other lifecycle information
Track outstanding client items and follow up as needed
Assist with payment-status tracking and recurring operational reports
Maintain detailed written notes in the appropriate client records regarding family interactions, communications, and account updates to ensure information is properly documented and accessible to the team.
Document relevant changes and updates consistently across the company's systems, ensuring client records remain accurate and up to date.
Hiring & Operational Administration
Maintain applicant records and candidate statuses
Schedule interviews and screening calls
Send documented candidate communications and collect required information
Assist with new-hire system access, calendars, and onboarding materials
Support data cleanup, process documentation, research, and other operational projects
Use established systems and AI workflows to improve day-to-day efficiency
Work independently through assigned deliverables after the initial handoff from the daytime team, following established procedures and training materials with limited supervision.
Review available documentation and training resources and conduct appropriate research when clarification is needed, while following established protocols and escalating situations when necessary.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, client operations, account support, or administrative experience required
Strong spoken and written English required
Experience with lead follow-up, CRM management, or client lifecycle administration preferred
Strong technical aptitude and ability to learn unfamiliar software strongly preferred
Basic AI literacy required; Claude experience strongly preferred
Medical or healthcare experience is not required; Family services experience a plus
Ability to work independently during designated after-hours coverage required
IDEAL CANDIDATE PROFILE
Exceptional customer-service mindset (required)
Calm and composed when unexpected situations arise
Excellent spoken and written English
Warm, professional, and empathetic communicator (required)
Highly organized and detail-oriented
Comfortable working independently for much of the shift
Fast, self-directed learner who adapts easily to new systems
Strong judgment and ability to follow written protocols
AI-open and interested in using technology to improve workflows
Discreet with sensitive client and family information; Signed confidentiality agreement required
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Working Knowledge Preferred:
Google Workspace
Slack
Notion
Canva
Claude / AI Tools
Client Training Provided:
Doula Connect
Dubsado
Quo
Clockify
Calendly
Kajabi
Eventbrite
Typeform
Indeed
Zapier
Zoom / Loom
Candidates are
not expected to know the entire technology stack before starting
; the ability to learn unfamiliar systems quickly is more important.
TRAINING & HOURS RAMP
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
After initial training:
Approximately 25 hours/week
Additional hours may become available as the company grows and the VA demonstrates strong performance
Work Schedule
Contracted Hours per Week: 25 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 25 hours/week
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.
- Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity.
- Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel.
- Concept and cut performance video so campaigns ship as complete cross-format sets.
- Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse.
- Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using.
- Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets.
- Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts.
- Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Hold a high craft bar on your own work and keep your files clean enough for other people to build on.
WHAT YOU BRING
- 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category.
- A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed.
- Real video skills, from concept to finished, sound-designed cut.
- High-level command of gen AI video and image tooling, with shipped work to show for it.
- Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one.
- Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision.
- Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated.
- Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes.
- Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements.
- A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.
- Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity.
- Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel.
- Concept and cut performance video so campaigns ship as complete cross-format sets.
- Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse.
- Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using.
- Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets.
- Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts.
- Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Hold a high craft bar on your own work and keep your files clean enough for other people to build on.
WHAT YOU BRING
- 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category.
- A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed.
- Real video skills, from concept to finished, sound-designed cut.
- High-level command of gen AI video and image tooling, with shipped work to show for it.
- Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one.
- Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision.
- Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated.
- Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes.
- Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements.
- A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Dallas, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
seniorDistributed
Canada
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УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
География найма не уточнена
ОфисLondon; Experience managing teams across multiple countries and time zones, with the cultural intelligence to operate across EMEA
УдалённоCanada; Calgary; Vancouver; Toronto; Montreal; We welcome applicants from all backgrounds and are committed to providing equal opportunities
География найма не уточнена
ГибридRelocation assistance available
seniorFarmers Branch, TX
United States, San Mateo, CA
УдалённоRemote - Sydney, Australia
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоDallas, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered