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Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia At JetBrains, we are passionate about boosting developer productivity. Since our inception, we've been creating tools that eliminate repetitive tasks, simplify workflows, and empower developers to focus on what they do best: creating amazing things with code. JetBrains IDEs enable millions of developers worldwide to achieve their full potential. As JetBrains continues to grow, so does the amount and complexity of cross-team work. At the same time, AI is increasing both the pace of change and the coordination load across the company. To keep growing while continuing to build great products, we want to strengthen our execution. We’re now looking for a Senior Technical Program Manager to help us run complex cross-team technical programs, raise execution quality and improve planning, delivery predictability, and escalation discipline for complex work. In this role, you will: Lead the most complex cross-team technical programs in your primary domain. Make sure complex work across the domain is planned, coordinated, and executed to a consistently high standard. Surface risks, blockers, and capacity issues early, and drive mitigation or escalation when local coordination is not enough. Serve as the senior PMO-side escalation point when complex delivery work in the domain gets stuck. Keep program status accurate by verifying execution rather than only collecting updates. Work with product, engineering, quality, and service teams to define goals, scope, milestones, dependencies, and key decisions. Build workable program plans and coordination cadences, and clarify resourcing needs with the teams involved. Coach TPMs and other part-time program leads across the domain and, where the setup includes full-time TPMs, manage them directly. Partner closely with product, engineering, quality, and service teams without taking over their decision-making authority. Typical programs may include sunsetting a feature or product, rolling out a major feature, driving a large technical refactoring effort, or coordinating the response to a major customer or partner escalation that becomes complex cross-team work. You’ll work primarily within one domain, such as one of our IDEs, a major functional area in an IntelliJ-based product, or another area with heavy cross-department dependencies, while also contributing to cross-domain priorities as part of the PMO team when needed. We will be happy to have you on our team if you have: A proven track record of leading complex software programs or other cross-team initiatives from start to finish. The ability to influence without direct authority, challenge assumptions constructively, and work effectively across product, engineering, quality, and other functions. Strong negotiation, facilitation, and escalation judgment. The ability to manage multiple parallel initiatives effectively, prioritize well, and keep execution plans tied to reality. Experience coaching other program or project managers and improving execution quality beyond your own work. Enough technical depth to sanity-check feasibility claims, dependency chains, and delivery risk in a technical environment. A technical background or experience working closely with software development teams. At least 5 years of program or project management experience in the tech industry. Excellent communication skills in English, both written and verbal. A strong understanding of how complex software programs are structured, planned, and driven through delivery; formal PM training or certification is a plus. Experience with IntelliJ IDEA, PyCharm, JetBrains tools, or other developer-focused products would be a plus. If selected, we’ll give you the opportunity to: Work on tools that help developers become better versions of themselves. Be part of a team that values collaboration, creativity, and impact. Enjoy a flexible, supportive work environment designed to help you succeed. Embrace the opportunity to shape the future of developer productivity. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family. Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Home based - EMEA Be the voice of Canonical across channels Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are looking for an outstanding colleague to join our communications team as a senior social media specialist.  Our brand is part of a global open source ecosystem. We encourage adoption through community engagement. We build credibility and trust through advocacy and thought leadership. The ideal person for this role is driven to develop and implement social media strategies focused on long-term brand equity and differentiation.  You will have the opportunity to advance your career with a brand that touches every aspect of the modern technology stack. Our communication strategy provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of open source. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail. This is a senior role reporting to the director of communications. Location: This role will be based remotely in the EMEA region. What your day will look like Develop and own the communications strategy across multiple channels, with a focus on excellent planning, messaging quality and timely delivery Deliver regular analysis and reporting on various communications channels, content performance and campaigns results Support the growth and nurturing of Canonical’s enterprise audience, while increasing product adoption Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action Be audience centric and use modern tools to understand market sentiment Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content. Package all of Canonical’s product offerings and educational material creatively, while overseeing distribution strategy and alignment across channels What we are looking for in you Understanding of best practices for communications in tech Deep experience with all major social media platforms with strong creative judgement Hands-on knowledge of social media management and analytics tools Interest in mentorship and team development An analytical eye and the ability to develop measuring frameworks to inform senior decision making Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment with campaign objectives, paid media strategies and PR/AR initiatives Excellent verbal and written communication skills, strong content marketer Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality Process owner for organic social media, establishing standards and leading planning and distribution across channels Interest in video and production, with some projects or strong thoughts on the use of video in social media Willingness to travel up to 4 times a year for internal or external events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ✈️Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team Our company, specializing in blockchain and web3 technologies, places a high emphasis on security and reliability. We are seeking individuals who are deeply knowledgeable in operating systems, browsers, DApps, smart contract security, and programming language behaviors. Responsibilities include identifying potential risks such as private key storage and designing leakage prevention solutions. What You’ll Be Doing: Design, develop, and maintain real-time and batch data processing pipelines using Flink, ensuring high performance and scalability. Responsible for the architecture design and development of Flink streaming systems, tailoring solutions to complex business requirements. Collaborate with data scientists to support feature engineering and develop feature stores for machine learning models in production. Work closely with cross-functional teams, including AI, compliance, risk, and engineering, to provide robust and scalable data solutions. Troubleshoot and resolve performance bottlenecks and technical challenges in real-time stream processing, ensuring system stability and scalability. Improve system performance and data integrity, addressing complex issues in real-time data pipelines. What We Look For In You: Deep expertise in Apache Flink for real-time data streaming and processing, with experience in designing and developing streaming architecture. Familiarity with data platforms such as Alibaba Cloud Hologres, Doris/Clickhouse, and Spark. Experience in feature engineering and feature store development to support machine learning applications in production environments. At least 10 years of relevant work experience, especially in large enterprises or international Fintech companies Background in FinTech or blockchain companies. Strong English communication skills to work effectively in a cross-national team Bonus Points: Experience in developing feature stores. Experience with blockchain technology. Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster. As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions. You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform. IN THIS ROLE YOU WILL - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth. - Solve complex performance and scalability challenges. - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve. - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates. YOU’LL LOVE THIS JOB IF YOU - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully. - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles. - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture. - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates. QUALIFICATIONS - 10+ years in full-stack software engineering, ideally Python and Typescript - Expertise in domain modeling, distributed systems, data stores, message queues - Excellent written and verbal communication skills - Experience with PostgreSQL, ClickHouse, and Kafka is preferred EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster. As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions. You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform. IN THIS ROLE YOU WILL - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth. - Solve complex performance and scalability challenges. - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve. - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates. YOU’LL LOVE THIS JOB IF YOU - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully. - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles. - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture. - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates. QUALIFICATIONS - 10+ years in full-stack software engineering, ideally Python and Typescript - Expertise in domain modeling, distributed systems, data stores, message queues - Excellent written and verbal communication skills - Experience with PostgreSQL, ClickHouse, and Kafka is preferred EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Content & Marketplace Operations Manager to own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces. This role is responsible for turning cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem. You will operate as a strong individual contributor with real ownership — consulting stakeholders, owning prioritization, and ensuring alignment with the VP of Marketing and VP of Xsolla Partner Network. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Marketplace & Homepage Ownership Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders. Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines. Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution. Ensure alignment with leadership on priorities and trade-offs. Content Operations & Live Ops Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules. Maintain content freshness, cadence, and quality across all marketplace surfaces. Coordinate campaign launches and updates, including scheduling, QA, and go-live execution. Work with stakeholders on a content calendar, planning out updates over time. Work closely with Ops and Product teams to execute within existing CMS and tooling constraints. Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery. Cross-Functional Coordination & Prioritization Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders. Consult stakeholders to understand operational objectives, then own prioritization and sequencing of live-ops content. Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment. Performance & Optimization Provide operational tracking for live content, reporting on immediate performance indicators such as: CTR and engagement Platform health (freshness, utilization) Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions. Implement content and placement optimizations based on performance insights and marketing strategy. Support experimentation efforts (e.g. placement testing, A/B tests where feasible). Scaling & Enablement Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages. Help define templates, repeatable processes, and operating standards to support scale. Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary. Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities. Build up a Content Calendar process to lay out a roadmap for content development Qualifications & Skills 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles. Experience managing homepage or platform content, content calendars, or live digital surfaces. Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work. Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale. Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows. Strong organizational skills with the ability to balance multiple stakeholders and priorities. Comfortable working in evolving systems and building processes where tools are still maturing. Analytical mindset with experience using data to guide decisions. Familiarity with CMS platforms, project tracking tools, and dashboards. Nice to Have (AI Automation Skills) Experience building agentic workflows using tools such as Claude, n8n, or similar platforms. Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation. Track record of reducing manual operational overhead through AI-assisted processes. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for an Integration Manager who is technically sharp, partner-focused, and a natural communicator to join our Integrations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full lifecycle of partner integrations — from scoping and development through to launch and ongoing support. Strong full-stack development skills and the ability to translate complex technical concepts into clear, actionable solutions are essential, along with experience in frontend and backend implementation, B2C plugin integrations, and working directly with external partners. The ability to balance hands-on coding with partner-facing communication and junior developer mentorship will be key to your success in this role. If you're passionate about building seamless, high-quality digital experiences and love crafting innovative commerce solutions that help game developers connect with their players and grow their businesses, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com. Responsibilities Develop template-based and custom Xsolla Pages for partner projects using site builder platforms (e.g., Webflow, Wix, Squarespace) and custom code solutions. Integrate B2C plugins (Quests, Offerwall, Rewards) into partner implementations and configure functionality based on specific project requirements. Serve as the primary technical point of contact for partners throughout onboarding and implementation, providing clear guidance on functionality, plugin configuration, and technical requirements. Collaborate with designers, content creators, and cross-functional teams to ensure pages align with brand standards and user experience goals. Provide ongoing technical support, troubleshoot and debug complex integration issues, optimize performance, and conduct quality audits on game titles, pricing, and SKUs. Mentor junior developers through code reviews, custom development tasks, and guidance on new or complex feature requests. Analyze existing technical issues, identify root causes through log analysis, and deliver actionable recommendations for resolution. Qualifications & Skills 3–5 years of full-stack development experience, with a strong portfolio of frontend and backend implementation work. Proficiency in React.js and its core principles, including state management workflows such as Flux or Redux. Strong knowledge of HTML, CSS, and JavaScript, with hands-on experience using site builder tools such as Webflow, Wix, or Squarespace. Experience with responsive design, cross-browser compatibility, and RESTful API integration using Fetch or similar methods. Solid experience with version control systems, particularly Git, within collaborative development environments. Strong problem-solving and debugging skills, including the ability to read logs, trace root causes, and resolve complex integration issues independently. Excellent communication skills — able to present technical solutions clearly, manage partner expectations, and facilitate productive discussions with both technical and non-technical stakeholders. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience. Advanced proficiency with AI tools such as ChatGPT, Gemini, or Claude to enhance development productivity and problem-solving. Nice to Have: Ability to use Claude Code for agentic coding workflows and accelerated custom development tasks. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Lisbon, Portugal About the Role iCapital is looking for a Assistant Vice President, Cyber Cloud Security Engineer to join the Security Engineering team, within the Information Security organization. This role will establish and manage cloud security programs, build new security architecture, drive automation, and continuously identify and address security gaps across iCapital's technology landscape. The ideal candidate is a deeply technical individual contributor who can research, design, and implement security technologies, and collaborate effectively across teams and functions. Responsibilities Build and manage Cloud Security Programs across AWS, Azure, and GCP infrastructure Design, implement, and validate secure cloud infrastructure architectures, ensuring new capabilities meet established security standards and requirements. Apply Zero Trust architecture principles and best practices across cloud infrastructure design and access models. Drive continuous detection, remediation, and resolution of cloud vulnerabilities and security misconfigurations, leveraging CSPM tooling (e.g., AWS Security Hub, Wiz, or equivalent) and automation to continuously improve and maintain cloud security posture. Build automation capabilities for continuous monitoring and alerting across cloud infrastructure. Partner with engineering teams to drive the adoption of security standards and best practices, embedding security early across the development lifecycle and supporting a shift-left security culture. Collaborate with the SOC to develop and strengthen cloud detection engineering capabilities. Assist the Risk and Governance teams with the development and implementation of cloud-related policies, procedures, and standards. Engage with Platform, DevOps, and Software Engineering teams to deliver security initiatives and provide security guidance to projects across the organization. Qualifications 6–9 years of experience in cloud environments, with AWS as the primary platform, including proven hands-on expertise in cloud security architecture and infrastructure design. Relevant cloud or security certifications are a plus (e.g., AWS Certified Solutions Architect, AWS Certified Security – Specialty, CISSP, or CCSP). Proficiency with AWS-native security services, including IAM, Config, KMS, Secrets Manager, CloudWatch, CloudTrail, and GuardDuty. Experience with cloud identity and access architecture, including federation (e.g., Okta), RBAC, ABAC, and service-to-service authentication models. Hands-on experience with Infrastructure as Code tooling such as AWS CDK, CloudFormation, or Terraform. We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). Benefits iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: APAC About the Role We're looking for a technical lead who can own the frontend across OKX's core crypto business verticals. You'll be deeply involved in the full frontend delivery lifecycle across Trading, Web3, Payment, and beyond — not just writing code, but helping teams and products find the right direction, make the right calls, and execute with speed and precision. This role demands the rigor of an engineer, the strategic thinking of a product manager, and the market instincts of a crypto practitioner. You don't need to carry a full-stack title, but you must genuinely understand frontend, have enough backend fluency to hold your own in architecture discussions, and — above all — understand the business. Core Responsibilities Business & Team Leadership Own the overall frontend team across core business verticals including Trading and Payment, covering hiring, development, and pipeline building. Partner effectively with Product, Backend, Security, and Compliance — driving cross-functional outcomes through technical judgment, not just execution. Product Delivery & Technical Execution Lead technical design and delivery for core business features including trading system frontend experience, wallet and asset management, AI-powered trading products, payment gateway integrations, and KYC/AML frontend implementation. Stay deeply sensitive to business metrics and user experience, making sound trade-offs between speed and quality. Product & Engineering Thinking in the AI Era Demonstrate deep understanding of how AI is reshaping product paradigms — changing user expectations, product form factors, and R&D efficiency. Integrate AI into product decisions and design, not merely as a productivity tool. Technical Judgment & Standard-Setting Drive tech stack alignment and evolution. Proactively identify and address technical risk. Establish high engineering quality standards in complex crypto security contexts — private key security, frontend attack prevention, compliance auditing, and more. Cross-Team Influence Build dual technical and business influence at the company level. Communicate technical value and business judgment clearly to engineers, product managers, and senior leadership alike. Participate in industry engagements to attract high-potential talent who are genuinely passionate about crypto. Requirements Baseline Bachelor's degree or above in CS or related field; 10+ years of engineering experience including 5+ years managing technical teams; solid full-stack capabilities with frontend depth Deep command of core frontend technologies (React/Vue internals, engineering toolchains, performance optimization, cross-platform solutions), with enough backend and API fluency to drive substantive technical discussions Proven track record leading frontend for products with DAU 1M+ in high-concurrency, high-availability environments Demonstrated experience driving cross-team collaboration and standard adoption through technical influence rather than organizational authority Industry Background (Partial Core) (Core) Genuine understanding of and enthusiasm for crypto — familiar with CEX/DEX trading mechanics, Web3 wallet and signing mechanisms, and mainstream payment gateway ecosystems Experience owning frontend delivery for trading, fintech, payments, or crypto products; comfortable navigating the tensions between compliance, security, and user experience Familiarity with the Web3 frontend ecosystem (ethers.js / wagmi / viem, WalletConnect, EVM contract interactions, etc.) Global product experience — understands the complexity of multi-language, multi-currency, multi-jurisdiction compliance requirements Engineering Competencies for the AI Era (Core) Deep understanding of how AI is reshaping product design; can integrate AI into product decisions rather than treating it purely as a development accelerator Strong ability to model and frame complex problems; defines the right problem boundaries and system abstractions before reaching for solutions Proven ability to constrain, guide, and evaluate AI outputs — decomposing complex engineering requirements into AI-executable task sequences Experience establishing team-level AI working patterns; familiar with and having practiced AI Spec-Driven Development Maintains high standards for code quality and system design integrity alongside — not despite — AI-assisted development Soft Skills (Core) Strong ownership: treats team goals as personal goals — proactive, accountable, clears obstacles without being asked Sound judgment: makes high-quality decisions under incomplete information — decisive and accountable Execution muscle: makes things actually land, not just live in decks and proposals Fast learner: thrives in a fast-moving industry; rapidly absorbs new technologies, business dynamics, and regulatory shifts and converts them into team action Bilingual: fluent English for technical discussions, documentation, and international collaboration (written and verbal at working proficiency) Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation. The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship. What You’ll Be Doing 1. Company AI Strategy & Transformation Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans: Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets. Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms. Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions. Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications. Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points. Identify and evaluate strategic AI acquisition, investment, and partnership opportunities. 2. System Building & Technical Execution Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes: Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale. Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift. Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end. Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction. Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team. 3. Organizational AI Enablement & Adoption Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team: Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions. Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows). Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation. Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support. Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent. Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs. What We Look For In You 10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab). Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency). Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks. Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools). Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications. Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field. Nice to Haves Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements. Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users). Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation. Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community. Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks). Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. #LI-VW1 #ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation. The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship. What You’ll Be Doing 1. Company AI Strategy & Transformation Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans: Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets. Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms. Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions. Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications. Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points. Identify and evaluate strategic AI acquisition, investment, and partnership opportunities. 2. System Building & Technical Execution Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes: Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale. Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift. Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end. Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction. Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team. 3. Organizational AI Enablement & Adoption Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team: Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions. Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows). Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation. Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support. Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent. Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs. What We Look For In You 10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab). Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency). Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks. Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools). Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications. Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field. Nice to Haves Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements. Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users). Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation. Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community. Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks). Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. #LI-VW1 #ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position The Strategic Events Specialist supports the planning, coordination, and execution of the Agency’s strategic events portfolio. This role provides end-to-end event delivery—including concept development, project management, logistics, vendor coordination, run-of-show development, and on-site execution—for internal and external engagements that advance Agency priorities and stakeholder relationships. The Specialist ensures events align with Agency branding and messaging, comply with applicable policies and procedures, and are delivered on schedule and within approved budgets. This job is onsite 5 days per week with no exceptions for telework. Responsibilities Plan and execute strategic events (in-person, virtual, and hybrid), including ceremonies, roundtables, panels, receptions, press events, stakeholder briefings, and conferences Develop event plans, timelines, task trackers, and production schedules to ensure coordinated execution across internal teams and external partners. Support event concept development by translating communication objectives into event formats, audience strategies, and program designs that achieve desired outcomes Draft and manage event documentation, including run-of-show, agendas, invitation lists, RSVP tracking, talking points requests, briefing notes, and staffing plans. Coordinate event logistics, including venue research and selection, room setups, A/V and staging needs, accessibility considerations, transportation, and guest flow. Manage vendor and partner coordination (e.g., venues, caterers, A/V, printers, production teams), including requesting quotes, tracking deliverables, and monitoring deadlines and Support budget planning and tracking for events, including maintaining cost estimates, reconciling invoices, and ensuring expenditures align with approvals and contract requirements. Coordinate internal clearances and approvals for event materials and execution requirements, including invitations, programs, signage, speaker participation, and branded collateral. Support speaker management, including outreach coordination, confirmation tracking, biography collection, headshots, and day - of speaker readiness and cueing. Collaborate with communications colleagues to ensure events are integrated with broader communications plans, including media engagement, social content capture, and post-event amplification. Support event-related content and production needs such as signage, printed materials, name badges, scripts, slide coordination, and event photography/videography requests. Qualifications Bachelor's degree in communications, public relations, marketing, event management, hospitality, international affairs, or related field. Minimum of 2-3 years of experience in event planning and execution, preferably supporting executive-level, government, or high-visibility stakeholder events. Strong project management, organizational, and attention-to-detail skills. Excellent written and verbal communication skills. Demonstrated ability to manage multiple events and priorities in a fast-paced environment with tight deadlines. Strong interpersonal skills and ability to work effectively with senior stakeholders, vendors, and cross-functional teams. Proficiency with common event tools (e.g., RSVP management, virtual event platforms) and Microsoft Office. The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance or higher. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $70,000 — $110,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Serbia Workplace: remote ABOUT YOU We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond. This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. RESPONSIBILITIES Credit Card Payment Processing Implement and maintain scalable, fault-tolerant services handling real-time authorization, batch clearing, and settlement workflows. Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services. Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections. Ensure transaction idempotency and correct state management across the full card payment lifecycle. Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows. Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements. Alternative Payment Methods (APMs) Build and maintain integrations with a broad range of APMs, including digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA, instant bank pay), buy now pay later (BNPL) providers, prepaid and voucher methods, and regional local payment methods across key markets. Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers. Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances. Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand. Reconciliation & Financial Integrity Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails. Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions. Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale. Ensure all financial systems are audit-ready and compliant with internal financial controls. Reporting, Monitoring & Alerting Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics. Implement threshold-based alerting for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods. Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility. Participate in on-call rotations and incident response for payment-critical systems. Compliance & Security Build systems compliant with PCI DSS , card network operating regulations, data encryption and tokenization standards, and regional mandates. Contribute to secure handling of sensitive payment data across card and APM flows. Support audit processes and financial compliance reviews as required. Fraud & Dispute Management Integrate with fraud detection and risk scoring systems across card and APM payment flows. Implement chargeback and dispute workflow components, including evidence submission and representment support. Build safeguards and monitoring for fraud pattern detection across payment methods. Engineering Excellence Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness. Participate actively in code reviews, technical design discussions, and architecture decisions. Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity. Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture. QUALIFICATIONS & SKILLS 5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks at least 2+ years working on payment processing systems in production Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks. Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods). Solid understanding of the four-party (Visa/Mastercard) and three-party (Amex/Discover) models , including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA. Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability. Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context. Familiarity with PCI DSS and payment data security fundamentals. Strong debugging and incident response skills in complex, high-volume financial systems. NICE TO HAVE Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform. Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations. Experience at high transaction volumes (10M+ monthly transactions). Exposure to authorization rate optimization and intelligent payment routing. Familiarity with the gaming, digital goods, or e-commerce payments landscape. Experience with audit processes and financial compliance reviews. WHAT SUCCESS LOOKS LIKE In your first 6 months, you will have: Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift. Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage. Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk. Contributed to engineering practices that raise the quality bar for the broader payments team. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

Location: Argentina; Mexico; Colombia; Brazil; Uruguay Role Overview Our client is seeking a Senior Accounting Associate based in Latin America to handle the day-to-day execution of core accounting functions for a fast-growing, multi-site U.S. manufacturing company. This is a hands-on, detail-intensive role — the Senior Accounting Associate will book journal entries, perform reconciliations, maintain the general ledger, process transactions, and produce close deliverables on a recurring cycle. This position requires a strong combination of manufacturing accounting experience, month-end close ownership, Accounts Payable (AP) expertise, C1/C2 English proficiency, and previous experience supporting U.S.-based companies or the U.S. market. Day-to-Day Accounting Execution Prepare and book journal entries, accruals, deferrals, reclassifications, and month-end adjusting entries across multiple entities. Perform account reconciliations on a recurring cycle — cash, AR, AP, prepaids, fixed assets, intercompany, and clearing accounts. Maintain and update the general ledger — ensure transactions are properly classified, coded, and posted on time. Process and review accounts payable transactions, ensuring proper coding, approval documentation, and timely entry. Process and track accounts receivable transactions, including invoicing support and collections follow-up as needed. Reconcile bank accounts, credit card statements, and intercompany balances. Prepare supporting schedules, workpapers, and reconciliation files for the monthly close. Close Process & Reporting Execute assigned close tasks on schedule — this role will own specific deliverables within the monthly close calendar. Prepare monthly financial schedules, flux analysis, and variance explanations for review by the Accounting Manager. Compile data and produce management reports, cost summaries, and project-level financial data as requested. Maintain organized, audit-ready documentation for all journal entries, reconciliations, and supporting schedules. Manufacturing & Project Accounting Support Enter and reconcile job cost transactions, material receipts, and work-in-progress entries. Track project-level costs, labor allocations, and inventory transactions in the ERP system. Flag and escalate cost discrepancies, coding errors, or missing documentation to the Accounting Manager and operations contacts. Assist with project profitability reporting, margin schedules, and manufacturing variance analysis. Process Improvement & Controls Build and maintain reconciliation templates, close checklists, and standard operating procedures for recurring accounting tasks. Identify and flag errors, inconsistencies, or gaps in transaction processing and documentation. Prepare audit and tax schedules, pull supporting documentation, and respond to auditor and tax preparer requests. Support ERP system maintenance — help clean up chart of accounts, standardize coding, and improve reporting accuracy. Required Qualifications Bachelor's degree in Accounting, Finance, or equivalent. Minimum 2 years of public accounting experience (Big 4, national, or large regional firm — international equivalents accepted). 4+ years of total accounting experience. Strong working knowledge of U.S. GAAP, including accrual accounting, revenue recognition principles, and cost capitalization. Hands-on experience preparing journal entries, account reconciliations, accruals, and month-end close deliverables. Strong Excel skills — pivot tables, VLOOKUP/XLOOKUP, data manipulation, and reconciliation workbooks. Experience with ERP or accounting systems (NetSuite, QuickBooks, or similar). Professional-level English proficiency — written and verbal. Ability to work independently with minimal supervision across time zones. Reliable internet connection and dedicated home office setup. Available to overlap with U.S. Eastern Time business hours (minimum 6 hours of overlap daily). Key Responsibilities Record and post daily financial transactions, including journal entries, vendor invoices, cash receipts, and expense reports Perform daily cash reconciliations across multiple bank accounts and resolve discrepancies Support the monthly close process, including accruals, reconciliations, and journal entries Maintain accurate and organized financial records to ensure audit readiness Assist with accounts payable and accounts receivable processes Collaborate with operations and purchasing teams to ensure proper expense coding and timing Prepare supporting schedules for balance sheet and income statement accounts Assist in the preparation of monthly and quarterly financial reports Support audits and provide documentation to external auditors and tax advisors Contribute to process improvements and internal control enhancements Requirements Manufacturing accounting experience. Strong month-end close experience and ownership. Solid Accounts Payable (AP) experience. C1/C2 English proficiency , with the ability to communicate fluently with U.S. clients and teams. Previous experience supporting U.S.-based companies or working within the U.S. market. Nice to Have Experience with job costing or project accounting Exposure to multi-entity or multi-state environments Familiarity with inventory or cost accounting concepts Interest in growing into a senior accounting or financial analyst role Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Lagos, Nigeria At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a Chief of Staff to the CEO - a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities. What you will do Act as a trusted partner to the CEO , driving strategic priorities and ensuring effective execution across the business Lead high-impact, cross-functional projects end-to-end — from problem structuring to implementation Operate as an internal engagement manager , bringing structure, clarity, and momentum to complex initiatives Prepare and deliver executive-level materials , including board presentations, strategy papers, and decision memos Represent the CEO in internal and external forums when needed, ensuring alignment and clear communication Drive follow-ups and accountability across leadership to ensure decisions are translated into action Identify and solve ambiguous problems across product, operations, and growth Requirements What we are looking for 5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent) Strong track record of leading workstreams or acting as an Engagement Manager / Project Leader Exceptional problem-solving and structured thinking skills Ability to operate in high-ambiguity, fast-paced environments Strong communication skills, with experience presenting to senior stakeholders High level of ownership, discretion, and judgment Genuine interest in fintech and emerging markets Benefits Work directly with the CEO on the company’s most critical challenges Gain exposure across all major functions — from product to risk to growth Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Israel - Office - Tel Aviv Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Senior Product Manager will play a key role in the product life cycle with an emphasis on customer requirements, as well as generating and defining the product vision. The Senior Product Manager will work closely with multiple departments, including product management, engineering, UX/UI, sales, customer support, finance, and marketing, to ensure customer requirements are met. This is an exciting opportunity to join a fast-growing, innovative company, be part of a strong team, and lead a product that solves a high-profile problem in the Cloud Security space. You will be joining the company’s product team and leading a significant domain. Your Opportunity: Own and lead the vision, strategy, and execution for the Cloud Threat Detection domain, driving end-to-end product development of threat detections and stories, AI risk assessment, eBPF agent, container runtime protection and more. to help customers reduce risk and achieve continuous cloud compliance Engage directly with customers and prospects to gather insights, validate assumptions, and ensure product decisions align with real-world security challenges. Collaborate cross-functionally with engineering, design, and research teams to deliver high-impact features and platform capabilities Drive both inbound and outbound product efforts Define product strategy and roadmap What You'll Need: 8+ years of proven experience in product management, focused on cloud-native security domains such as threat detection and stories, AI risk assessment, eBPF agent, and container runtime protection. Deep understanding of threat hunting, security orchestration, and public cloud environments (AWS, Azure, GCP, etc.), including security frameworks, key services, IAM concepts, and runtime protection. Proven ability to define and execute product strategy—from customer discovery to roadmap planning and successful release. Excellent English, both written and verbal, including great presentation skills Bachelor’s degree in a technical field or equivalent practical experience We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers. About this Role This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements. Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap. You will be responsible for codifying what works in the field into tools and playbooks that create leverage for the wider organization. What will I be doing? Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements. Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality. Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. We value leaders who are in the details, and “show, not tell”. Support complex, seven-figure opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise. Codify successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Fin and our customers. Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency. Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments. Represent Fin and the FDE function externally through executive meetings and strategic events. What skills do I need? 5+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles. Having 3+ years of experience leading technical customer-facing teams, with a proven track record of hiring, mentoring, and managing high-performing teams. Experience selling and deploying AI, data, or highly technical products in complex enterprise environments. Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes. Ability to flex working hours to partner with global teams. Excellent communication and presentation skills. This is a commercially fluent technical leader who can run enterprise deployments and shape how FDE operates at scale. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $252,000 - $280,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-HYBRID Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla