Location: Yerevan, Armenia
Description
Persian Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Responsibilities
Communicate with players from different countries around the world·
Answering customers questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Ensure games are dealt according to the procedure, as per training
Requirements
Persian language
Enjoy working as part of a close & friendly team
Willingness to discover the gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
One-shot bonuses in case of childbirth, marriage
Free of charge, coffee/tea, ice cream
3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment)
Team building
English lessons (after 3 months probation)
Free of charge professional books
Free subscriptions (Udemy, Pluralsight)
Referral a Friend Program with financial reward
Professional Make-up Training
Taxi Service for evening and night shifts
No previous employment experience required
Shifts
1st day 08:00-16:00
2nd day 16:00-24:00
3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Location: China
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We require an HR function that thinks and acts globally. We're looking for a Graduate HR Generalist to offer their expertise to our APAC region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors.
Location:
This role will be based remotely in the APAC region
The role entails the individual to:
Provide HR support by answering team members’ questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries.
Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners.
Owning global projects (e.g. engagement, training or culture initiatives)
Partnering with the managers and employees - supporting HR processes and driving the people strategy for your areas of responsibility
Working as a truly global partner to colleagues, especially leads, managers and executives
Process new hires, including country-specific on-boarding documentation, creation of files, systems set-up, and coordination of introductory reviews.
Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate.
Liaise with payroll to guarantee smooth salary payments.
Create purchase orders for internal departments.
Provide administrative support to employees for the enrollment and processing of benefits.
Conduct regular audits of employment files and systems to ensure they are up-to-date, accurate, and GDPR compliant.
Continually work to better our processes, spotting areas we can improve to drive our function forward.
What we are looking for in you
Track record of exceptional achievement from high school and graduate studies.
Internship experience working in an HR/People team is beneficial, preferably in the Technology industry.
Excellent verbal and written communication skills.
Able to prioritize complex workloads, manage time effectively and work well under pressure.
Self-motivated and results-orientated with a clear focus on accuracy.
High level of honesty, integrity, and ability to handle confidential data.
Flexible attitude and easily adaptable to change.
Willing to take the initiative and provide suggestions and ideas to contribute to the success of the role/team.
Ambitious to grow your career within HR.
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Annual compensation review.
Recognition rewards.
Annual holiday leave.
Maternity and paternity leave.
Employee Assistance Programme.
Opportunity to travel to new locations to meet colleagues.
Priority Pass, and travel upgrades for long haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Cambodia; Vietnam; Thailand; Lao People's Democratic Republic
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology
Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours post masters degree
Candidate can communicate in English and Khmer
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Candidates who are open to working onsite if necessary is a plus
Location: Ho Chi Minh City, Vietnam
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology
Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours post masters degree
Candidate can communicate in English and their local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Candidates who are open to working onsite if necessary is a plus
Location: Bangladesh
This is a part-time, remote, freelance role with the flexibility to decide your business hours. Candidate does not have to based in any specific location as the role is remote. This role is a great opportunity to supplement your current job or private practice.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
We're seeking to partner with ICF Coaches, Clinical Psychologists, and Counselors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
Provide mental health coaching for Intellects clients
Support the EAP of the company by providing 1-on-1 telehealth coaching on the application
Focus on sub-clinical cases such stress, procrastination, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling / Clinical Psychology or ICF Accreditions
Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical or coaching hours
Candidate can fluently speak English (proficiency in other languages is a plus)
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Location: Limassol; Athens; Thessaloniki; Nicosia
Workplace: hybrid
The Role:
Our team is expanding and we are hiring several high caliber Project Managers to join our fast-growing Delivery team.
This is an exciting time to be part of our business transformation and see your role evolve with the company's growth. You will play a key role in managing and coordinating the projects of one or more Software Development teams and making sure they’re delivered efficiently and on time.
As a Project Manager, you will work closely with other Project Managers, Product Managers, Software Developers, Quality Assurance Engineers and various business teams to seamlessly deliver products and services. This is a high visibility role which will ensure you are at the forefront of all company developments, directly liaising with senior management and the tech leadership of the organisation.
The main responsibilities of the position include:
Deliver multiple projects of varying complexity and size
Coordinate internal and remote software development teams
Hold task owners accountable for specific deliverables and conduct project team meetings to review progress and take any necessary actions
Facilitate discussions, decision making, and conflict resolution
Keep track of delivery progress and promote team ownership by ensuring each team delivers within their set timeline
Maintain a solid understanding of Agile principles to ensure PMO governance and reporting stay aligned.
Ensure that requirements are comprehensive and thorough, include all the necessary information, and are ready for implementation
Manage impediments to meet deadlines
Collaborate closely with each project's team to provide a high-level estimation and create a delivery/release plan
Coordinate with other teams to ensure dependencies are aligned
Assist with internal and external communication channels to improve transparency, and provide information to the right stakeholders in the right levels of abstraction
Collaborate with Product Managers and other cross-functional teams to manage the expectations of stakeholders by making sure the backlog is well defined, estimated, and prioritised
Track key team metrics to support efficient and on-time delivery
Understand and follow the PMO department’s processes
Provide clear and accurate reports on all aspects of work, including delivery and UAT progress, monthly updates and any other reports as needed
Utilise project management methodologies and relevant tools to accomplish all the above
Main requirements:
BSc/MSc in computer science, engineering, or a related field
At least 3-5 years of experience in a similar position
Strong AI-forward mindset and hands-on familiarity with AI tools and platforms, demonstrating proactivity in driving AI capabilities for project management while remaining flexible and adaptive as AI technologies evolve
Experience with project management software, analysis, and reporting methods
Knowledge of project management tools and techniques (JIRA, Confluence, MS Project, etc.)
Strong organisational and critical thinking with analytical and problem-solving skills that can handle any issues that occur during a project’s life cycle
A hands-on, professional, detail-oriented approach that strives for excellence
Strong written and verbal communication for coordinating with team members, stakeholders, and management
Strong interpersonal and teamwork skills
Strong leadership skills and the ability to stay motivated and work effectively under pressure
The ability to identify process deficiencies and suggest improvements based on knowledge and experience
An understanding of the full software development life cycle and Agile methodologies
The following will be considered an advantage:
PMP/Prince II and Agile/Scrum certifications
Programming or professional technical experience
FX industry experience
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Limassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Workplace: hybrid
The main responsibilities of the position include:
Use best practices to obtain and document requirements
Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details
Proactively communicate and collaborate with different departments to analyse functional and information-related requirements
Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements
Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated
Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project
Test the software and business processes to ensure they meet business requirements, design, and specifications
Main requirements:
University degree in Computer Science or a similar field will be considered an advantage
Experience in the Forex industry will be considered an advantage
2+ years of experience in a similar position
Strong knowledge of Business Analysis discipline
Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.)
Agile experience, most importantly in Scrum and Kanban frameworks
Experience in JIRA and Confluence Software
Knowledge of SDLC and agile development processes
Experience with UML will be considered an advantage
Experience in working with distributed teams and managing technical communications and deliverables
Very good written and verbal skills in English
Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Thessaloniki; Nicosia; Fully Remote - in other eligible locations
Location: South Korea
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.
Location: Worldwide
Workplace: hybrid
COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.
JOB DESCRIPTION
Responsible for maintaining the electrical and electronic equipment onboard the ship.
Holder of valid COC (STCW Reg III/6) with verification.
STCW and training certificates corresponding to the rank must be valid.
Good communication and solution finding skills.
English proficiency written and spoken.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum Experience in Rank 4 months.
Experience with High Voltage installation.
Experience with Electro-Hydraulic crane repairs.
Trading area [USA, Australia]
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep
knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
Location: Ho Chi Minh City, Vietnam
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Facilitate engaging group wellness sessions on relevant topics such as stress management, resilience, work-life balance, mindfulness, healthy workplace habits, and emotional well-being. Encourage participation, provide practical strategies, and create a safe and supportive environment for group discussion.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Ho Chi Minh City, Vietnam
УдалённоHome Based - APAC
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