Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
THE ROLE
We’re looking for a PMO to be the bridge between Product and Engineering. You’ll keep complex, fast-moving projects on track, make sure teams are aligned and unblocked, and build the trusted relationships that make delivery happen.
This role is equal parts delivery driver and team connector. You hold people accountable to timelines, and you do it with warmth, empathy, and genuine care for the team.
JOB SCOPE:
- Bridge Product and Engineering: translate priorities, surface dependencies, and keep both sides aligned on scope, trade-offs, and timelines
- Drive ETAs and results: own project plans, track milestones, and push initiatives to completion on time
- Partner closely with PMs and engineering leads: run planning cadences, sprint reviews, and cross-team syncs that actually move work forward
- Spot and clear blockers early: identify risks, escalate the right issues to the right people, and drive resolution
- Build relationships and engagement: act as a trusted point of contact across teams, foster collaboration, and keep team dynamics healthy
- Bring visibility to leadership: deliver clear, concise status updates, delivery metrics, and project health reporting
- Improve how we work: refine PMO processes, tools, and rituals so teams ship faster with less friction
REQUIREMENTS:
- 3+ years in program management, technical program management, PMO within tech or product-led companies
- Genuine passion for Web3 and a sharp eye for where the industry — and wallet infrastructure specifically — is heading.
- A proven track record of driving cross-functional projects to delivery between Product and Engineering
- Warm, caring, people-first style: you build trust easily and people want to work with you
- Results-driven: comfortable pushing for timelines and holding teams accountable without damaging relationships
- Enough technical fluency to understand engineering trade-offs and earn credibility with engineers
- Excellent communicator who can align stakeholders at every level, from engineers to executives
- Highly organized: you thrive on bringing structure to ambiguity in a fast-moving environment
- Familiarity with tools like Jira, Notion, Linear, or similar
- Experience in a high-growth or scale-up environment
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
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Key Requirements:
— 3+ years of commercial experience in a relevant role.
— Strong expertise in Asterisk (versions 13 and above).
— Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
— In-depth understanding of SIP and RTP protocols, including NAT and QoS.
— Experience configuring and managing SIP trunks.
— Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
— Experience with call recording, CDR, and CEL.
— Strong Linux administration skills (Ubuntu/Debian) in production environments.
— Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
— Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
— Experience using AMI / ARI to integrate Asterisk with backend systems.
— Understanding of financial systems requirements, including reliability, auditability, and logging.
— Ability to quickly understand and troubleshoot complex or legacy systems.
Responsibilities:
— Maintain and continuously improve the company’s telephony platform.
— Ensure the stable operation of support, collections, and sales communication channels.
— Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
— Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
— Ensure high availability and minimize system downtime.
— Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
— Identify and resolve latency and call-quality issues.
— Optimize system performance and support infrastructure scaling.
— Upgrade and improve the existing VoIP infrastructure.
— Create and maintain technical documentation covering call flows, routing, and integrations.
— Collaborate with cross-functional teams, including backend, support, and security.
- Берёт ответственность за качество крупного модуля или продукта, в том числе при неполных и неоднозначных требованиях. - Глубокий опыт тестирования сложных web/backend/API и интеграционных систем, включая работу с неполными или неоднозначными требованиями.
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Health Systems Advisor will provide strategic and technical assistance to the Department of Health (DOH) in the development and implementation of the One Hospital Command as a regional patient navigation and referral system connecting primary care with appropriate diagnostic, hospital, and specialty services across public and private providers.
The Advisor will support DOH in developing a common operating model that can respond to regional differences in health facilities, geography, workforce, financing, and service capacity. The position will support both urgent and planned referrals and strengthen coordination across levels of care to help ensure that patients are appropriately accepted, referred, provided needed services, and linked back to the originating provider for continued care.
The Advisor will also support the application of strengthened referral and patient navigation systems to priority public health needs, including tuberculosis (TB), particularly where improved linkages between primary care, diagnostic services, treatment facilities, hospitals, and specialty services can strengthen continuity of care.
The Advisor will provide technical expertise to design the regional care and referral model, establish necessary operating processes and agreements, assess financing pathways, develop options for a professionally managed command center, identify opportunities to activate priority facility capacity, and support pilot implementation.
The Advisor will work closely with the designated DOH Hospital Cluster lead, Centers for Health Development (CHDs), DOH hospitals, Local Government Units (LGUs), PhilHealth, participating private providers, and other relevant stakeholders. The position will provide technical advice and implementation support. Final decisions on policy, financing, staffing, procurement, contracting, and facility operations shall remain with the appropriate authorized government and institutional officials.
The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
The Senior Health Systems Advisor will support the conceptualization, operationalization, and pilot implementation of One Hospital Command as a regional referral and patient navigation system.
Key responsibilities include:
Assess existing referral pathways, patient navigation arrangements, service capacity, demand, and gaps across proposed pilot regions.
Develop a regional care and referral model defining roles, referral pathways, acceptance and escalation processes, feedback mechanisms, transfer arrangements, and back-referral processes across public and private providers.
Support the development of regional network maps, service directories, referral criteria, standard operating procedures, and agreements with participating providers.
Support the application of strengthened referral and patient navigation systems to priority health programs, including TB, to improve linkages across appropriate levels of care.
Assess financing pathways and barriers affecting completion of referrals, including applicable PhilHealth benefits, LGU and other lawful financing arrangements, and costs associated with transport, diagnostics, medicines, and professional services.
Develop and assess options for the One Hospital Command operating model, including in-house, outsourced, and hybrid arrangements for appropriate command center and coordination functions.
Identify opportunities to activate priority facility and service capacity through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Support selection, preparation, implementation, and monitoring of pilot regions and patient referral pathways.
Develop recommendations and a phased approach for expansion of the model based on pilot implementation, lessons learned, costs, readiness requirements, and financing and staffing implications.
SPECIFIC RESPONSIBILITIES:
Regional Care and Referral Model
Map existing referral pathways, demand, service gaps, patient travel patterns, provider capabilities, and patient navigation arrangements in proposed pilot regions.
Differentiate appropriate pathways for cases suitable for primary care, direct specialty consultation, diagnostic referral, hospital admission, emergency transfer, and return to primary care.
Define the roles of referring providers, receiving facilities, regional command centers, CHDs, DOH hospitals, LGU health systems, PhilHealth, and the national coordination function.
Establish proposed acceptance, escalation, feedback, transfer, and back-referral rules, including pathways across public and private facilities and regional boundaries, where needed.
Develop regional network maps, service directories, referral criteria, standard operating procedures, and proposed agreements with participating providers, using existing networks and platforms where feasible.
Ensure that the design of regional referral pathways considers priority public health programs, including TB, where relevant to diagnostic, treatment, hospital, and specialty care referrals.
Network Financing
Map applicable PhilHealth benefits, provider contracting and payment arrangements, approved Special Health Fund uses where available, and other lawful financing sources for priority patient pathways.
Identify financing gaps that could prevent referrals from being accepted or completed, including costs related to transport, diagnostics, medicines, and professional services.
Develop practical financing and agreement options with PhilHealth, LGUs, health boards, and participating facilities.
Clarify proposed payment responsibilities, contracting or disbursement arrangements, required approvals, and approaches for tracking cases and payments, subject to applicable laws, regulations, and approval of the responsible authorities.
Command Center Operating Model
Define the proposed operating model for a regional patient navigation and referral center, including hours of operation, clinical triage and escalation, nonclinical call handling, case ownership, quality assurance, workforce requirements, supervision, training, data protection, and continuity arrangements.
Define interfaces between the command center, health facilities, patient navigation mechanisms, and emergency response systems.
Compare in-house, outsourced, and hybrid models for appropriate call center and coordination functions.
Develop recommendations including cost estimates, performance standards, clinical governance safeguards, data and system requirements, and draft specifications or terms for proposed service arrangements.
Define a minimum information set and reporting process covering bed availability, operating service capacity, specialists and other personnel, equipment, diagnostics, critical supplies, and service interruptions.
Link current capacity gaps with approved facility development plans and milestones to support appropriate assignment and monitoring of actions.
Priority Facility Capacity
Identify facilities and services that could be made functional through targeted investments, shared services, private provider participation, management or service contracts, or public-private partnership options.
Assess demand, readiness, staffing, operating costs, financing requirements, procurement routes, and time to service for identified priority opportunities.
Develop a shortlist of potential investable or contractable opportunities and prepare decision briefs for DOH and relevant LGUs.
Distinguish immediate operational improvements from projects requiring formal feasibility studies, procurement processes, or PPP approval.
Coordinate with relevant technical, finance, legal, and procurement offices in developing recommendations.
Pilot Implementation, Monitoring, and Scale-up
Support DOH in selecting pilot regions and referral pathways based on readiness, regional variation, and potential for learning.
Support participating offices in establishing agreed workflows, preparing staff, developing baseline information, and launching pilot implementation.
Facilitate regular case reviews and support rapid identification and correction of failed referral handoffs.
Monitor referral completion, time to acceptance and service, failed and repeated referrals, patient follow-up, capacity data completeness, financing barriers, and service gaps.
Track both operating performance and progress of actions intended to activate missing facility and service capacity.
Document implementation lessons, costs, decisions required, and minimum readiness conditions for expansion.
Develop a phased plan for extension to additional regions, including accountable offices, financing and staffing implications, and national-level support requirements.
KEY OUTPUTS:
The Senior Health Systems Advisor will provide the following key outputs:
Inception Report and Work Plan
: Work plan, proposed pilot selection criteria, stakeholder mapping, baseline framework, and data requirements.
Regional Diagnosis and Proposed Referral Model
: Assessment of existing pathways, regional network maps, institutional roles, identified capacity gaps, and proposed initial pilot regions.
Pilot Operating Package
: Standard operating procedures, service directory, case and escalation rules, minimum information set, proposed network agreements, and financing pathways.
Command Center and Facility Activation Options
: Assessment of in-house, outsourced, and hybrid command center options, costed recommendations, draft service specifications, and prioritized private-sector or public-private partnership opportunities.
Pilot Launch and Implementation Reports
: Documentation of agreed workflows implemented in selected regions, regular performance reviews, action logs, identified implementation issues, and corrective actions.
Final Report and National Scale-Up Plan
: Assessment of pilot results against baseline, unresolved policy and financing issues, handover package, and phased national scale-up plan.
REPORTING:
The Program Coordinator will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR).
Qualifications
Graduate degree or equivalent advanced training in public health, health systems, health service delivery, health administration, health financing, health economics, or another relevant field.
At least seven (7) years of progressively responsible professional experience in health systems, health service delivery, referral systems, hospital or specialty service integration, health financing, or a related field.
Demonstrated experience in designing, implementing, or strengthening patient referral networks, patient navigation systems, hospital networks, or integrated health service delivery models.
Demonstrated experience coordinating complex, multi-institutional projects involving government agencies, health facilities, local governments, health financing institutions, and/or private-sector providers.
Ability to develop operational models, standard operating procedures, referral pathways, implementation plans, and related technical guidance.
Demonstrated ability to analyze health financing, contracting, and service delivery arrangements and translate findings into practical recommendations.
Strong analytical, organizational, planning, facilitation, and problem-solving skills.
Excellent written and oral communication skills in English and Filipino.
Ability to prepare technical reports, decision briefs, executive presentations, implementation documentation, and other management-level products.
Ability and willingness to conduct field visits and work with regional and local counterparts in DOH-approved pilot areas.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Philippines is advancing Universal Health Care (UHC), including by embedding tuberculosis (TB) control and global health security (GHS) into its primary health care system. To move this forward, the Philippine Health Insurance Corporation (PHIC) is developing and piloting UHC financing reforms. This includes policies that better integrate TB services and strengthen GHS preparedness within primary care and provider networks.
The UHC policy and financing reforms include network contracting and the shift to Health Care Provider Networks. These reforms show PHIC's commitment to strengthening its strategic purchasing role. The PHIC needs a Senior Health Policy and Financing Advisor to speed up these priorities.
The Health Policy and Financing Advisor will directly report to PHIC’s Office of the President and Chief Executive Officer (OPCEO) as the technical review and clearing house for policies and PhilHealth benefit enhancements. The Advisor will work with the policy development units and other relevant offices to monitor progress, ensure alignment of timelines, and flag technical, operational, or legal risks that need swift resolution among offices.
The Advisor will support PHIC in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support PHIC in the timely delivery of the policies within the Focus Areas of Functional Primary Care System, including policies that better integrate TB services and strengthen GHS preparedness within primary care and provider networks.
Work with the policy development units and other relevant offices to monitor progress, ensure alignment of timelines, and flag technical, operational, or legal risks that need swift resolution among offices.
Prepare briefers and presentations to provide PHIC officials with updates on the policies within the focus areas, including progress on TB and GHS policies.
Coordinate with the Department of Health (DOH) National TB Program, the DOH Epidemiology Bureau, and relevant TB and GHS partners to align financing policies with program and surveillance priorities.
Specific Responsibilities
The following are the specific duties and responsibilities of the Advisor:
Lead policy development for PhilHealth ExeCom and Board approval for Primary Care Provider Networks (PCPNs) and Health Care Provider Networks (HCPNs).
Support the contracting and operationalization of 10 PCPNs and 5 HCPNs as pilot implementation. Include TB service and outbreak-readiness requirements in pilot network contracts.
Develop guidelines and facilitate fair and transparent selection of pilot sites. Consider TB burden and health security risk as possible selection factors.
Develop baseline status assessment templates for usage by PhilHealth Regional Offices. Consider including indicators on TB service capacity (screening, diagnostics, treatment, and preventive treatment) and emergency preparedness.
Develop delineation of roles and responsibilities between the DOH and PhilHealth in implementation and monitoring and evaluation of the pilots.
Support Policy Development for Pillar 2.
Project management of identified priority initiatives under the Unified National Agenda
Coordinate and liaise with the appropriate PHIC offices to address technical, operational, legal, or actuarial risks for alignment and resolution.
Support the policy units to ensure adherence to timelines for policy development, approval, and cascade.
Organize and attend meetings as necessary to ensure regular discussions and alignment between OPCEO directives and the offices involved in policy development.
Review existing PhilHealth TB benefits. Recommend ways to fold them into network contracting, DRGs, and global budgets, and to design payment approaches that reward case detection and treatment completion and engage private providers.
Recommend health financing options so PCPNs and HCPNs can respond to outbreaks and public health emergencies.
Key Outputs
Brief project work plan
Template baseline status assessment for usage by PhilHealth Regional Offices (PROs)
Execom- and Board-approved selection criteria for pilots
Technical review of priority policies and benefit enhancements, including TB- and GHS-related policies
Technical Presentation for content and progress of policies
Final/terminal report that includes TB and GHS findings and recommendations
Policy notes on strengthening the integration of TB services into primary care benefits and provider network contracting
Policy options paper on health financing preparedness for public health emergencies
Duration of Engagement
About 6 months
Reporting
The Advisor will directly report to PHIC's Office of the President and Chief Executive Officer (OPCEO) as the technical review and clearing house for policies and benefit enhancements related to the Focus Areas.
The Advisor will work day-to-day with PHIC's policy development units and the PhilHealth UHC Surge Team.
The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the DOS Grants Officer Representative
Qualifications
A minimum cumulative seven (7) years of relevant work experience gained in the thematic area of health policy and/or programs implementation, preferably including TB, infectious disease, or health emergency programs
A minimum cumulative three (3) years relevant work experience in a health government agency, with focus on health policy and/or programs implementation
A holder of master’s degree in public health, health and development, public policy, or related fields
Good skills in policy development and analysis, technical writing, stakeholder coordination, and ability to work in the public sector
Excellent verbal and written communication skills in English and Filipino
Work adaptability, ability to work under tight deadlines, and ability to balance multiple work streams
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Philippine Health Insurance Corporation (PHIC) is launching the Contributory Linked Incentive. The program rewards PhilHealth members who keep up their contributions with benefit top-ups and other added support. The idea is simple: paying in today protects you tomorrow.
The program's success depends on more than good design and strong administration. Members also need to understand it and trust it. They need to know why contributions matter, how PhilHealth uses the money, what benefits they can expect, and how the program protects their health over time. That includes access to tuberculosis (TB) screening, treatment, and continuity of care. Steady contributions also make the Philippines more resilient. When members keep paying in, the health financing system stays strong enough to fight TB and to detect, prevent, and respond to outbreaks, advancing global health security (GHS) goals.
PHIC therefore needs a Senior Strategic Communications Advisor to develop a coordinated communications strategy that should build understanding and support among PhilHealth members and the general public, employers and other contribution partners, hospitals and healthcare providers, including TB treatment facilities, civil society and community leaders. The Advisor will support PHIC in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support PHIC in the development and implementation of an integrated Marketing and Communications Strategy and Plan for the Contributory Linked Incentive program.
Work with the information/communications department of the Agency and other relevant offices to monitor progress, ensure alignment of timelines, and flag technical, operational, or legal risks that need swift resolution among offices
Coordinate with the Department of Health, local government units, and TB and GHS partners to keep messaging consistent.
Specific Responsibilities
The following are the specific duties and responsibilities of the Advisor:
Conduct key informant interviews, analysis of available and forthcoming research findings, and supervision of subsequent research efforts.
Help develop an integrated Marketing Communications Strategy and Plan for the Contributory Linked Incentive program that includes a Stakeholders engagement approach and Social Media Strategy. The plan should incorporate messaging on public awareness and use of PhilHealth TB benefits, as well as public perceptions of health security risks and emergency preparedness.
Assist the Agency in the production and development of communication materials in appropriate languages (i.e. AVPs, TVCs, RCs, social media materials), including identification and coordination with third-party communications partners, whenever needed.
Perform other related tasks assigned by the PHIC's Office of the President and Chief Executive Officer.
Key Outputs
Marketing and Communications Strategy and Plans incorporating TB and GHS components
Stakeholder's Analysis and Engagement Plans, including TB and GHS stakeholders
Social Media Plan for PHICS and the Contributory Linked Incentive program, including TB and GHS content
Duration of Engagement
About 6 months
Reporting
The Advisor shall directly report to PHIC's Office of the President and Chief Executive Officer as the clearing house for Agency communications
The Advisor will work day-to-day with PHIC's information/communications department.
For communication products that incorporate TB and GHS, the Advisor will coordinate with the DOH National TB Program, Epidemiology Bureau, Health Promotion Bureau and the U.S. Embassy Manila – Department of State point of contact.
The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, they will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the DOS Grants Officer Representative
Qualifications
At least 10 years of relevant work experience, especially in communication strategy development and project management
Demonstrated experience in conceptualizing and running national communication campaigns in the Philippines
Relevant master's degree such as communications, public health, or a related field
Excellent verbal and written communication skills in English and Filipino
Work adaptability, ability to work under tight deadlines, and ability to balance multiple work streams
Relevant regional experience in the Philippines
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Rwanda
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Malaria Advisor will support the Rwanda Malaria and Other Parasitic Diseases Division (MOPDD) in carrying out life-saving humanitarian assistance (LHA) in full alignment with the new Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical leadership to ensure the successful implementation of cost-effective, lifesaving direct service delivery for malaria prevention and treatment.
The Senior Malaria Advisor will provide expert malaria technical guidance to the Rwanda Malaria and Other Parasitic Diseases Division (MOPDD) in the design and management of in-country programs/projects/activities and in the development of host-country policies, reflecting best practices in malaria prevention and control. The jobholder will identify programmatic bottlenecks and facilitate solutions through coordinated technical expertise in support of the cooperating country’s development objectives.
The Senior Malaria Advisor will be based at the MOPDD within the Rwanda Biomedical Center (RBC). The Advisor will receive day-to-day direction from the MOPDD Director, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. DOS on a weekly and monthly basis, as described below.
The Senior Malaria Advisor will also spend up to 30% of time in this position providing support to the Ebola grants portfolio at the U.S. Department of State for as long as the outbreak persists in East Africa. This includes coordination with Rwanda Centers for Disease Control, RBC, Ministry of Health (MOH), donor partners, and others as needed, to ensure the Ebola preparedness response in Rwanda is functioning well. Technical knowledge in grants and portfolio management, government and donor communications, and budget management is required. This portion of the role is strictly portfolio management; technical knowledge of outbreaks and Ebola is not required but helpful.
Responsibilities
Technical Leadership
Provide expert malaria technical guidance to advance planning and implementation of malaria control interventions.
Support the development of national malaria program strategies and work plans, and specifically provide support on implementation of National Malaria Strategic Plan.
Coordinate the design, planning and implementation of malaria prevention and control activities consistent with the US government’s strategy and with the MOPPD. This will include but is not limited to vector control, case management at facility and community level, chemoprevention, support for malaria vaccine implementation, malaria in pregnancy, procurement and delivery of life-saving commodities, and associated monitoring and surveillance to ensure accountability and track progress.
Together with the host country partners, provide the technical and managerial expertise to MOH health districts and local communities to strengthen institutional capacity.
Keep abreast of current developments and successful interventions via regular engagement with malaria experts (domestic and international) and MOPPD officials, ensuring proven strategies and interventions are integrated in national malaria programming.
Management of Program/Activity Implementation
Ensure that U.S. government resources are maximized towards achievement of sustained results in malaria in line with U.S. government laws, regulations, policies, and procedures to prevent fraud, waste and abuse.
Provide technical support to the DOS implementing partners and managerial support as needed during the planning, design and implementation phases to ensure the quality of interventions and programmatic targets are met.
Recommend changes in strategic and/or implementation approaches, using analysis of program
Advise on National Malaria Program tool review and updating.
Work with partners (in country and global, as relevant) to ensure that programmatic commodities are purchased in a timely and cost-effective manner; and that absorptive capacity exists in implementation sites to receive, manage and distribute these items effectively. Participate in forecasting and quantification meetings to inform malaria commodity quantifications that will guide donor procurements. Troubleshoot bottlenecks in the ordering and delivery process.
Provide expert advice and practical experience in helping the MOH, the MOPPD and other partners to monitor inputs, outputs and outcomes, and report on the program’s overall impact.
If not already in existence, work with the MOPPD and other partners to develop and maintain a monitoring and evaluation plan to be implemented through existing MoH systems and existing USG supported mechanisms. Carry out monitoring and evaluation visits to implementation sites to ascertain all quantitative and qualitative data is collected properly, and programmatic quality and value for money are maintained.
Coordination of Malaria Partners
Ensure effective communication and coordination between the MOPPD, RBC, MOH and other partners related to malaria prevention and control; Global Fund partners including other departments in the host country; donor agencies; and other stakeholders working on malaria control in the host country, as appropriate.
Ensure malaria activities are integrated into overall U.S. DOS-supported health activities and coordinate these activities with the MOPPD, RBC, and MOH to avoid duplication of effort and programming gaps.
Coordinate with other partners and support efforts to address malaria control delivery gaps and help build technical and managerial capacity within the MOPPD at the national, district and lower levels.
Participate in and contribute to malaria related service delivery meetings hosted by the National Malaria Program and
Ebola Preparedness Portfolio/Partners Management
Manage the U.S. DOS Ebola preparedness grants portfolio in Rwanda, overseeing several multi-million USD awards.
Review workplans as needed with government and implementing partners.
Guide implementing partners as they build work plans and carry out activities and pass on direction from U.S. DoS clearly and on time.
Engage government partners, including the MOH, RBC, and Rwanda Medical Supply (RMS), to assess funding needs and set priorities.
Coordinate communication among government partners, implementing partners, and other stakeholders to keep the Ebola response coherent and well aligned.
Identify and address gaps in national Ebola preparedness in partnership with government and donor counterparts.
Communications
Regular conference calls with MOPPD, RBC, partners, US Embassy and Washington to review progress, discuss activities and address emerging issues
The Senior Malaria Advisor should provide information and avail him/herself for calls/meetings with the US Embassy as requested.
The Advisor will provide monthly reports to the US Embassy/U.S. Department of State
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to the U.S. Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. The format for reporting may be adjusted with concurrence from the COR.
Qualifications
Advanced degree (MPH, MS, MD, or PhD) in public health or related
At least 10 years of experience working on malaria programming in low- or middle-income countries, preferably with humanitarian and development sectors, with a strong focus on malaria or other vector-borne diseases, preferably in a similar setting.
Familiarity with USG
Up-to-date knowledge of global and national policies on all aspects of the management of
Up-to-date knowledge of ongoing and emerging issues in malaria, like epidemiology, international policy, evidence development and malaria control strategies, new drugs and new diagnostics.
Ability to manage a complex portfolio of laboratory network
Experience in teaching/training and capacity
Experience with grants management
Demonstrated expertise in evidence-based malaria programming, program design, and
Proven ability to collaborate effectively with host country governments, donors, implementing partners, and community-level stakeholders.
Advanced knowledge of host country government systems and institutions, policies, and regulatory
Excellent oral and written communication
Preferred Qualifications
Experience with USG-funded malaria programs (USG-funded Ebola programs a plus).
Familiarity with tools and platforms for surveillance, community health worker supervision, or integrated health information systems.
Strong analytical and problem-solving
Experience supporting or conducting national assessments, including Demographic and Health Surveys (DHS), SMART surveys, or surveillance systems.
Experience with DOS-funded public health
Relevant technical experience obtained in African countries is
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's Governance, Risk, and Compliance team is the foundation of how we build and maintain trust - with our users, regulators, business partners, and the organizations that rely on Figma every day. We work across the organization and drive programs that ensure the effectiveness of our security protections, identify and manage risk, maintain compliance, and build trust with our customers.
We're looking for a Governance, Risk and Compliance Director to lead this team through its next phase of growth. You'll own Figma's security compliance, risk management, and governance strategy end to end - setting direction for our certification portfolio, building the risk and controls frameworks that scale with our growing business and product suite, and representing GRC to executives, the board, customers, and regulators. This is a hands-on leadership role where you'll manage and grow a team of GRC professionals while staying close to the programs, infrastructure, audits, and cross-functional relationships needed to both protect and enable the business.
If you're a strategist and team builder who is excited to scale Figma's GRC program in a rapidly evolving environment, we'd love to hear from you!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Set the strategy and roadmap for Figma's GRC program, aligning compliance, risk, and governance priorities with company objectives and the Security leadership team
Own Figma's certification and compliance portfolio, including SOC 2, ISO 27001, FedRAMP, SOX ITGC, and GDPR, and expand coverage as Figma enters new markets and customer segments
Lead and grow a team of compliance, risk, and governance professionals, setting priorities, developing talent, and building a culture of rigor and pragmatism
Build and evolve enterprise risk and controls frameworks — including AI Governance, Risk and Compliance initiatives and control effectiveness monitoring — that scale across technical and business stakeholders
Manage relationships with external auditors, assessors, and regulators, and oversee audit cycles from planning through remediation
Direct the selection and optimization of GRC platforms and tooling, and maintain the lifecycle of security policies, standards, and procedures
Partner with Sales, Legal, and Customer Trust on security questionnaires, customer audits, contracts, and trust-related communications that support the sales lifecycle
Scale enterprise risk reporting and report on program health, risk posture, and audit readiness to executive and board-level audiences
We'd love to hear from you if you have:
10+ years of experience in information security, compliance, or risk management, including at least 4 years leading or managing a GRC, security, or compliance team
Deep, hands-on experience with frameworks such as SOC 2 and ISO 27001, including leading programs through multiple audit cycles
A track record of building GRC programs from the ground up or scaling them through high-growth stages, ideally at a SaaS or platform company, including experience operating in a public company environment with SOX ITGC requirements
Executive presence and exceptional written and verbal communication skills, with demonstrated ability to build cross-functional partnerships across Security, Legal, IT, Sales, and Engineering and translate technical risk into business terms for executives, the board, and customers
Experience implementing compliance programs for emerging products, including AI-enabled products, with a strong understanding of cloud-based technologies and their GRC implications, and a builder's mindset comfortable with ambiguity as the program scales
While it's not required, it's an added plus if you also have:
Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities
Experience with global privacy and data protection regulations, such as GDPR or NIS2
Security or risk certifications such as CISSP, CISA, CISM, or CRISC
Hands-on experience implementing or administering GRC platforms such as Vanta, Drata, or similar tools
Experience presenting to boards, steering committees, and audit committees
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Cluj-Napoca, Romania
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
MAIN PURPOSE OF JOB
The Partner Engagement Management Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Supplier Performance Management Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly
MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Manager:
Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for a specific account and/or content specialty. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements.
Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work.
Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs.
Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary.
Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize.
Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy.
Monitor and flag suppliers performing beneath defined Welocalize thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.
Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement.
Liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met.
Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality.
REQUIREMENTS
Education & Experience
Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
Adept at data literacy; ability to understand and utilize data to make decisions.
Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
Problem-solving mindset that can proactively assess and mitigate risk.
Can work within a team, contributing to the team's success, or work independently as needed.
Ability to prioritize ongoing projects based on business needs and urgencies that can arise.
Excellent communication skills (written and verbal, fluent in English).
Minimum of a BA/BS degree or equivalent experience.
Key competencies
Is a strong Listener and effective Collaborator.
Understands the importance of Objective & Key Results (OKRs) and is Results Orientated
Actively drives Performance and Delivers results.
Proactively
develops clear solutions to complex problems
Location: Europe; London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About The Role
Help bring Cohere's enablement strategy to life for our field teams in EMEA. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales.
Key Responsibilities
- Own enablement programs from design through rollout, measurement, and iteration
- Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle
- Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions
- Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI
- Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning)
- Build certification paths that accelerate new seller productivity across regions and cultures
- Maintain and evolve the enablement content platform to ensure global adoption
- Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output
- Work directly with field leadership on joint calls, deal coaching, and in-market visits
- Translate field insights into updated content, playbooks, and qualification guides
- Keep sellers current on product lineup, competitive positioning, and use-case narratives
- Balance live training, program management, and strategic planning across time zones
- Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership
QUALIFICATIONS
- 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred)
- Experience supporting multi-region sales organizations with cultural/time zone awareness
- Proven ability to design and ship programs from scratch
- AI-fluent with track record of scaling enablement using AI tools
- Field-oriented approach—you thrive on direct deal reviews and coaching
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce).
- Clear communication across all levels (reps to leadership)
- Comfort with ambiguity and building in fast-paced environments
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation)
- Enterprise software sales experience
- Sales enablement/instructional design certification
- Hyper-growth enablement scaling experience
- Additional regional languages
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
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Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We are hiring a Legal Operations Analyst to support the day-to-day operations of Docker's lean Legal team: contract operations, outside counsel spend, legal technology administration, and the processes that connect Legal to the rest of the business. You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering.
You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI-assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve.
RESPONSIBILITIES
- Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process.
- Review contracts using Docker’s playbooks and AI tools, and flag nonstandard terms or questions for attorney review.
- Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking.
- Support administration of legal technology platforms, including workflow maintenance, user support, and data quality.
- Use and help improve AI-assisted workflows for contract review, drafting, and intake, including refining prompts and testing outputs against approved playbooks and attorney feedback.
- Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings.
- Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use.
- Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights.
- Support systems integration and process improvement projects with cross-functional teams, identifying opportunities for automation and AI to streamline legal operations.
QUALIFICATIONS
REQUIRED
- 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company.
- Hands-on experience using a contract lifecycle management (CLM) platform, such as Ironclad, Icertis, Agiloft, or DocuSign CLM.
- Experience supporting contract intake, review coordination, or signature processes.
- Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results.
- Strong organizational skills, attention to detail, and the ability to manage competing requests.
- Good judgment about when to follow established procedures and when to ask questions or escalate.
- Clear written and verbal communication skills and the ability to collaborate and follow through on assigned work in a remote team.
- Bachelor’s degree or equivalent professional experience.
PREFERRED
- Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems.
- Familiarity with invoice review, accrual tracking, or outside counsel billing.
- Familiarity with Salesforce, Zip, or other systems connected to legal workflows.
- Experience maintaining reports, playbooks, standard operating procedures, or training materials.
- Experience supporting a small in-house legal team.
- Exposure to SaaS agreements, order forms, or commercial open-source licensing.
- Experience helping test or improve AI-assisted workflows.
This role is a strong fit for someone who enjoys hands-on operational work, likes systems and processes, and wants to expand their use of AI in legal operations. You’ll build expertise with guidance from the Senior Legal Operations Manager, focusing on process execution, technology support, and continuous improvement.
WHAT TO EXPECT
FIRST 30 DAYS
- Complete onboarding and become familiar with Docker’s legal tools, contract playbooks, and AI guidelines.
- Shadow contract intake, invoice review, and routine Ironclad administration.
- Meet key cross-functional partners and learn how Legal supports their teams.
- Begin handling straightforward requests with guidance.
FIRST 90 DAYS
- Handle routine contract intake and initial playbook-based reviews, escalating questions to the appropriate team member.
- Assist with Brightflag invoice review, accrual tracking, and spend reporting.
- Support everyday Ironclad maintenance, user requests, and data cleanup.
- Use existing AI-assisted workflows and help test improvements with team guidance.
ONE YEAR
- Reliably handle routine contract and billing workflows, recognizing when to seek guidance.
- Help stakeholders navigate legal tools, processes, and contract status questions.
- Maintain accurate reports, playbooks, and training resources.
- Contribute to process improvements and AI tool testing that help the team reduce manual work.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$141,145– CA$201,635 + equity
United States: $103,600 – $148,00 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Senior Software Engineer to build AI-powered developer tools and the platform behind them on our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building tools that make Docker's engineers more productive and the platform that lets teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Senior Engineer you will design, build, and operate:
AI-Powered Developer Tools. AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
Self-Service AI Developer Tools Platform. Platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools, using the patterns and standards the team sets.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal and Staff engineers, product engineering teams, and platform teams across Docker.
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a strong, hands-on engineer who enjoys building at the intersection of AI, developer experience, and platform engineering. You have built software on top of LLMs and AI agents and have a good sense of what works in practice. You care about the people using your tools, and you can tell a tool developers love from one they put up with. You take a feature from a vague request to production: you ask the right questions about requirements, design it sensibly, ship it iteratively, and operate it afterward. You are comfortable in a fast-moving AI landscape and balance quality with pragmatism. You make the engineers around you better through thoughtful code review and by sharing what you learn.
RESPONSIBILITIES
Building and Operating AI Developer Tools
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Integrate LLM providers, agent orchestration frameworks, and MCP servers into reliable tools, following the team's patterns and standards
- Build systems that help Docker's engineers adopt AI-native development tools
- Build integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Instrument your tools so the team can measure adoption, effectiveness, and developer satisfaction
Self-Service Platform
- Build and improve platform capabilities, including deployment pipelines (ArgoCD/GitOps), observability integration (Grafana), security controls, and cost management, that help teams ship their own AI tools faster
- Help reduce time-to-production for new products from weeks to days
- Contribute to reliability, security, and performance standards for AI systems, including SLOs, monitoring, and incident response
Design and Delivery
- Take features and services from requirements to production. Ask about scale, users, and constraints before designing, and write down your assumptions
- Write clear design documents for the work you own, and participate in design reviews for the team
- Review code thoroughly and share what you learn with the rest of the team
- Take part in the team's on-call rotation, and help improve alerts, runbooks, and tooling so the next incident is easier
- Follow the AI-assisted engineering practices the team sets: use AI tools critically, validate their output, and stay accountable for what you ship
Collaboration and Growth
- Work with the Senior Manager and the team's Principal and Staff engineers to understand priorities and shape your work
- Partner with Infrastructure, Security, and Data teams on integrations and shared standards
- Help newer engineers get up to speed on the team's tools, patterns, and practices
- Keep up with emerging AI/LLM technologies and agent frameworks, and bring useful findings back to the team
QUALIFICATIONS
REQUIRED
- 6+ years of software engineering experience building and operating production systems
- Hands-on experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Working knowledge of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Experience building and operating scalable backend services, distributed systems, or developer-facing platforms
- Experience with cloud-native infrastructure, including Kubernetes, CI/CD pipelines, and observability systems
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience building developer tools, platform systems, or internal tools that other engineers rely on
- Good product judgment: you weigh developer experience and technical trade-offs, and you ask clarifying questions before committing to a design
- Clear written and spoken communication suited to a remote, async-first company
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Comfortable working autonomously in a distributed, remote-first team
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience with GitOps deployment patterns (ArgoCD) or Grafana-based observability
- Familiarity with security and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
WHAT TO EXPECT
FIRST 30 DAYS
- Learn Docker's current AI and developer tooling landscape, the team's services, and the architecture decisions made so far
- Meet your teammates, including the Principal and Staff engineers, the Senior Manager, and key stakeholders in product engineering
- Ship a useful production change in your first weeks, using the team's AI-assisted engineering workflow
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Shadow on-call and learn the operational profile of the team's services
FIRST 90 DAYS
- Own a feature or service from design to production with measurable impact, such as part of an AI code review agent, a deployment diagnostic agent, or an on-call assistant
- Write the design document for work you own and take part in team design reviews
- Contribute to the self-service platform's deployment pipeline, observability integration, or security controls
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be a go-to engineer for one or more of the team's AI tools or platform components
- Have shipped multiple production improvements that Docker engineers use every day, with adoption and effectiveness you can point to
- Have helped teams outside AI Developer Tools build and run their own tools on the platform
- Have taken on larger and more ambiguous work as your scope grows, and helped newer engineers do the same
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $160,900 – $260,700 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
What’s special about our payment platform:
- Built for resilience: a fault-tolerant platform where payments keep flowing even when parts of the system or external partners fail
- Integrations: international partners and domestic Philippine payment rails
- Money-movement flows: cash-in, cash-out, bill payments, loan disbursement and repayment, and more
- Platform approach: one platform serving multiple internal products and teams, with shared APIs, SDKs, and reusable building blocks
- Architecture: Kotlin/Spring Boot microservices, Kafka, relational databases, and durable workflow orchestration for long-running payment processes
- Reliability by design: idempotency, retries and timeouts toward unreliable external partners, full audit trail
- Compliance: regulated environment (BSP), with security and fraud checks built into the flow
What you’ll do:
- Develop scalable microservices on the JVM with Spring Boot, as part of a team building platform solutions for our banking product.
- Design payment services with a focus on DDD, eventual consistency, and resilience to partner and infrastructure failures.
- Work with product, QA, security, and operations to release changes under agreed engineering standards.
What you’ll own:
- Own the design, build, and maintenance of software components supporting the Core Engineering team.
- Design and evolve payment flows end to end: processing, routing, status handling, refunds/reversals.
- Integrate new payment providers, banks, and partner channels, and handle their failure modes gracefully.
- Build and maintain scalable, reliable APIs and services, and contribute to internal SDKs and frameworks that let product teams launch new payment use cases quickly and safely.
- Investigate payment incidents (stuck, duplicated, or inconsistent transactions) and make the system self-healing.
- Translate functional requirements into technical solutions and maintainable implementations.
- Contribute to code and configuration reviews.
What makes you a strong fit:
- 3+ years of software development on the JVM; good knowledge of Kotlin is an advantage
- Experience with Spring Boot in a microservice environment
- Experience with domain-driven design and eventual consistency
- Experience with payments, banking, or other transactional/financial systems (payment platforms, PSP integrations, wallets, ledgers)
- Solid understanding of idempotency, distributed transactions, retries, and timeouts in money flows
- Track record in an agile setup with continuous deployment and delivery
- Experience with containerization and orchestration in a cloud environment (Docker and Kubernetes preferred, AWS preferred)
- Experience with, and enjoyment of, continuous knowledge-sharing within the team
- Nice to have: Kafka, workflow engines, ISO 20022
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: San Francisco, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools.
As a Staff Engineer you will own the technical design and delivery for two areas:
AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents.
Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services.
You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker.
WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE
You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team.
RESPONSIBILITIES
Technical Leadership and Architecture
- Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap
- Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions
- Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt
- Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools
- Design reliable, scalable infrastructure for hosting AI agents and developer tools
- Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit
- Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals
Systems Design and Implementation
- Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation
- Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days
- Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization
- Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management
- Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems
- Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling
Strategic Impact and Innovation
- Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build
- Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction
- Improve AI tool performance, cost efficiency, and developer experience through architectural improvements
- Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them
- Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards
Leadership and Mentorship
- Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices
- Lead design reviews and raise the quality of design and code reviews across the team
- Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on
- Help the team turn good individual AI-assisted engineering practice into shared workflows and controls
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
QUALIFICATIONS
REQUIRED
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale
- Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools
- Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows
- Track record of designing and building scalable distributed systems and developer-facing platforms
- Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines
- Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals
- Experience designing developer tools, platform systems, or internal tools that other teams rely on
- Track record of clarifying requirements and constraints with stakeholders before committing to a design
- Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority
- Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs
- Clear written and spoken communication suited to a remote, async-first company
- Track record of mentoring other experienced engineers
- Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
PREFERRED
- Experience with MCP (Model Context Protocol) or similar AI agent integration standards
- Background in developer productivity, DevOps, SRE, or platform engineering
- Contributions to open source AI tools, developer tooling, or platform engineering projects
- Experience evolving an internal platform or tool into a widely adopted, production-grade service
- Knowledge of security, compliance, and operational practices for production AI systems
- Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure)
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date
- Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints
- Review existing AI tool prototypes and internal experiments to learn what is working and what is not
- Get hands-on with the team's services and ship a useful production change
- Shadow on-call and learn the operational profile of the team's services
- Work with the Senior Manager to agree on initial technical priorities
FIRST 90 DAYS
- Lead the technical framing and delivery plan for one significant problem, from requirements through to production
- Document the architecture, technology choices, and integration patterns for that work, including ADRs
- Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant)
- Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management
- Lead design reviews for your area of the roadmap and begin mentoring other engineers
- Take part in the on-call rotation
FIRST YEAR OUTLOOK
- Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker
- Deliver at least one material outcome that spans multiple teams or systems
- Have multiple production AI tools demonstrating value across Docker's engineering organization
- Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction
- Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact
- Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
seniorPhilippines
seniorPhilippines
seniorPhilippines
seniorГеография найма не уточнена
San Francisco, CA • New York, NY • United States
УдалённоCluj-Napoca, Romania
УдалённоEurope; London
УдалённоCanada; United States
УдалённоseniorSan Francisco, CA; Seattle, WA
Удалённо🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time; Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
УдалённоSan Francisco, CA; Seattle, WA
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