Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
You must be based in one of the countries on
this list
and must overlap with East Africa Time and US Eastern Time (8am-6pm) by at least 3 hours. As an example, 6PM East Africa Time is 11AM US Eastern time in the summer and 10AM in the winter. In practice, if you are in the Eastern US timezone, that means being regularly available for 8AM meetings and some 7AM ones. We know people have commitments like school drop-offs, so you’re encouraged to set a schedule that works for you—as long as there’s sufficient overlap with the team.
We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
About this role
Technology plays a central role in how GiveDirectly delivers cash—whether that’s identifying recipients in hard-to-reach places, sending payments quickly after disasters, or powering the platforms our donors use to give.
We’re hiring a Senior Software Engineer to help build the systems behind this work. Our engineering team still operates like a startup within GiveDirectly—lean, fast-moving, and high-autonomy. You’ll lean into product thinking, help shape the roadmap, and collaborate closely across disciplines to solve real-world problems. The specific team you’ll join is still being finalized—it could be:
Our
Programs Engineering
team (getting cash in the hands of people experiencing extreme poverty),
Our
Fundraising Engineering
team (raising more money for recipients), or
Our
International Rapid Response
team (getting cash to disaster-affected communities within 5 days of a crisis—anywhere in the world)
No matter the team, you’ll play a central role in scaling our impact: getting more money, to more people, more efficiently.
This is a hands-on role with real ownership. You’ll help shape architecture, ship production-ready code, and work side-by-side with teammates across product, data, and operations. We’re looking for someone excited to wear multiple hats, move quickly, and define what great engineering looks like in a mission-driven org
Level: Senior Software Engineer
Travel Requirement:
Must be able to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits.
What you’ll do:
Design and build scalable, reliable systems that power our core operations—whether that’s donor platforms, systems that deliver payments directly to recipients, or crisis response tools reaching hundreds of thousands of people globally.
Own end-to-end development of new features and services, from architecture through deployment and monitoring.
Improve our developer workflows by strengthening CI/CD pipelines, reducing manual steps, and increasing test coverage.
Collaborate with cross-functional teams (product, ops, data) to understand real-world needs and ship tools that directly support program delivery in the field.
Debug and resolve production issues across our stack, with a focus on root cause analysis and long-term fixes.
Advocate for sustainable engineering practices, including testing, documentation, and monitoring
Help shape our tech roadmap with an eye toward scale, maintainability, and recipient experience
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: English
4+ years of industry experience creating production-caliber software and systems
Experience with backend architecture: databases, cloud services, APIs
Experience building infrastructure to deploy software
Experience with strongly-typed, object-oriented programming such as Java, C#, Go, etc. and scripting languages such as Python, Ruby, etc.
High degree of ownership and autonomy - you proactively advocate for ways to improve systems and constantly leave our codebase in a better state than you found it
Strong analytical skills and communication - able to break down complex problems, describe technical trade-offs, and collaborate with cross-functional partners (e.g. technical program managers, product managers)
Bonus: Experience using Python and AWS in a production environment
Bonus: experience with payments/financial software and/or experience with microservice/serverless architecture
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$181,130
Bonus at Target Performance:
15% (~$27,170, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$31,789 in 2025)
Estimated Total Compensation at Target:
$208,300+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£124,370
Bonus at Target Performance:
15% (~£18,656, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~£21,827 in 2025)
Estimated Total Compensation at Target:
£143,026+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$112,350
Bonus at Target Performance:
15% (~$16,853, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$19,717 in 2025)
Estimated Total Compensation at Target:
$129,203+
Annual Benefits Stipend:
$8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
About this specific hiring process
Take-home coding assignment
Live Coding (60 mins)
Systems Design (60 mins)
Project Deep Dive + Behavioral (60 mins)
*It’s possible that there will be adjustments to this interview process. Any changes will be communicated to you during the process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Home based - EMEA
Our Talent Science team ensures that we follow an objective, scientifically rigorous and efficient process to select the very best new colleagues regardless of location, culture or background. With a data centric approach, we examine hiring data to create talent analytics and business intelligence to fuel our decision making on hiring. We leverage data to enable evidence-based decisions, weaving behavioural science throughout our selection process.
Working closely with our Hiring Leadership team, who ultimately lead on hiring, our team ensures that hiring decisions are being made in the right way and that our hiring model supports the selection of world class talent.
We are looking for a set of leaders to support our team growth and to help drive our strategic objective outcomes. This role will report directly to the Global Head of Talent Science.
To be successful you will bring:
Analytical tooling to coach and lead the team
Experience of leading roadmaps and projects
Experience of leading others to achieve exceptional results
Location:
These are remote based positions that are available across the globe.
The role entails
Leading a team to deliver against a set of strategic objectives, with focus on product design and implementation of our roadmap.
Cracking the code on hiring, connecting performance outcomes back to selection methods to ensure we identify and progress exceptional talent.
Designing professional processes and frameworks, allowing efficient delivery of our agenda.
Coaching and mentoring team members to grow and develop skill sets specifically around analytical capabilities and thought leadership, developing training materials and documentation to support team members.
Driving and representing the team in the absence of the Head of, acting as a credible and trusted adviser and an inspiring leader.
Working closely with company leaders to understand, appreciate and communicate our vision for talent at Canonical.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a people based subject.
7+ years experience in a Talent function, with a deep appreciation of recruitment and selection and analytics that drive decision making.
Proven analytical ability to dissect and analyse data using SQL. Alternatively use Python, R, SPSS, or, possess the ability to run lookups, indexing, matching formulae with an appetite to learn SQL.
Exposure to BI tools (Superset is our platform).
Exemplary ability to lead and drive others to deliver, including exceptional project management and coaching to lead roadmap execution and delivery.
Exceptional written and spoken English with strong presentation skills for a senior audience.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Advanced psychometric skills.
A deep understanding of human behaviour, in particular intrinsic motivation.
Experience of using Superset and/or Greenhouse
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of 2,000USD per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2024, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Toulouse, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Rennes, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Charleroi, Belgium
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: HQ
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly grew into one of the leading technology power houses of the industry.
At Blockstream, we’re building solutions on Bitcoin that will disrupt the existing financial system. We imagine a world where individuals and businesses can easily access a global, permissionless system to secure their money, use it every day, and invest it or put it to work. In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer-2 projects like Liquid and Core Lightning, to end-user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future.
In this role, you will develop services that empower people to build dynamic and innovative applications on top of Bitcoin.
What You’ll Be Doing (Responsibilities):
- Design, implement, test, and support full stack applications, in a continuous integration and deployment environment.
- Implement web applications using frameworks such as React or Vue.js
- Implement APIs in Python and Rust
- Develop and maintain Databases and data applications (SQL and NoSQL)
- Write unit, functional, and integration test automation.
What We Look For In You (Required Qualifications):
- 5+ years of experience developing full stack applications
- Web front ends
- HTTP APIs
- SQL and DB backends
- System programming experience with Rust
- 2+ years experience with Python
- 2+ years experience with JavaScript and TypeScript
- Experience with React or Vue.js
- Experience building and supporting distribution infrastructure: Docker, Kubernetes
- Excellent communication, team player attitude and collaboration skills
- Highly self-motivated, lifetime learner
Nice To Haves (Preferred Qualifications):
- Experience building on Bitcoin
- System programming experience with C++
- Experience working with and deploying on Kubernetes
- Experience working with Google Cloud or AWS
- Contributions to Open Source Projects and active GitHub profile
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: United States
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly grew into one of the leading technology power houses of the industry.
At Blockstream, we’re building solutions on Bitcoin that will disrupt the existing financial system. We imagine a world where individuals and businesses can easily access a global, permissionless system to secure their money, use it every day, and invest it or put it to work. In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer-2 projects like Liquid and Core Lightning, to end-user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future.
Blockstream is looking for Software Engineers to work on our enterprise custody solution. You’ll design and maintain scalable end-to-end systems that serve APIs and SDKs, and work on everything from database architecture to cloud-based deployments.
What You’ll Be Doing (Responsibilities):
- Design, develop, and maintain scalable end-to-end systems that serve APIs and SDKs.
- Full stack software development, from database architecture to cloud-based deployment.
- Optimize system performance and security to support high-availability applications.
- Collaborate with cross-functional teams, including front-end developers, product managers, and hardware engineers to deliver seamless solutions.
- Implement best practices in software development, including CI/CD, automated testing, and code reviews.
- Research and integrate emerging technologies to enhance security and system efficiency.
- Troubleshoot and resolve complex software issues in a fast-paced development environment.
- Mentor junior developers and contribute to team knowledge-sharing efforts.
What We Look For In You (Required Qualifications):
- 5+ years of experience in full-stack software development, with a focus on backend engineering.
- Proficiency in backend technologies such as C++, Python, Rust, Node.js.
- Strong experience in designing and building RESTful APIs and SDKs.
- Hands-on experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
- Deep understanding of database technologies, including SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis).
- Familiarity with authentication and security best practices, including OAuth, JWT, encryption, and access control.
- Experience with CI/CD pipelines, automated testing, and DevOps tools.
- Strong problem-solving skills and ability to work independently or as part of a team.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Nice To Haves (Preferred Qualifications):
- Experience with Bitcoin, blockchain technology, or cryptography.
- Open-source software development experience.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Experience with system/software architecture.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a talented UI/UX Expert for a 3-month contract to enhance our digital product offerings. In this role, you will leverage your expertise to design user-centric interfaces and experiences while collaborating with our dynamic team. Your focus will be on creating intuitive and engaging designs that meet both user needs and business objectives.
As a UI/UX Expert, you will conduct user research, create wireframes and prototypes, and implement design changes based on user feedback and usability tests. This contract position is perfect for someone who is passionate about crafting exceptional user experiences and is ready to make a substantial impact in a short timeframe.
Responsibilities:
Conduct user research to identify user needs, preferences, and behaviors.
Create wireframes, prototypes, and visual designs for web and mobile applications.
Design user interfaces that are visually appealing, intuitive, and user-friendly.
Collaborate with developers and product managers to ensure design feasibility and effective implementation.
Iterate design solutions based on user testing feedback and performance metrics.
Help maintain coherence in design across platforms, adhering to branding guidelines.
Stay current with industry trends to bring innovative ideas into design approaches.
Requirements
Requirements:
Bachelor's degree in Graphic Design, Interaction Design, or a related field.
Proven experience working as a UI/UX Designer or similar role, with a portfolio showcasing your expertise.
Proficient in design tools such as Adobe XD, Figma, Sketch, or similar.
Deep understanding of user-centered design principles, methodologies, and best practices.
Experience in creating responsive designs for various devices.
Excellent communication skills to articulate design concepts and gather feedback effectively.
Familiarity with front-end development (HTML, CSS, JavaScript) is a plus.
Preferred qualifications:
Experience in conducting user research and usability testing.
Knowledge of accessibility standards in design.
A proactive mindset with a passion for enhancing user experiences.
3+ years of experience in UI/UX roles is preferred.
Soft Skills:
Strong visual design skills with a keen eye for detail.
Proven ability to work independently as well as collaboratively in a team setting.
Ability to manage time effectively and meet deadlines in a fast-paced environment.
Location: Lagos, Nigeria
As Product Design Lead, you will spearhead Renmoney’s design transformation, creating a cohesive design language that enhances customer trust and drives business growth. Leading a team of product and brand designers, you will champion a scalable Renmoney Design System, deliver intuitive and accessible user experiences, and collaborate with Product, Marketing, and Engineering teams.
Design Strategy & Leadership
:
Define and execute a design vision aligned with Renmoney’s mission to simplify financial services.
Build, mentor, and lead a high-performing team of designers, fostering creativity and user-centricity.
Renmoney Design System
:
Develop and maintain a scalable design system (components, patterns, guidelines) to ensure consistency across digital platforms, in-store branding, and marketing materials.
Enforce guidelines for internal teams and external partners.
Brand Identity
:
Evolve Renmoney’s visual identity (logo, typography, color palette) for mobile apps, in-store signage, print materials, and digital campaigns.
Manage relationships with external agencies to ensure brand consistency across all touchpoints.
Product Design
:
Oversee UX/UI strategy for mobile apps, web platforms, and agent tools, delivering intuitive, accessible experiences for diverse users (e.g., instant loan users, SMEs, savers).
Conduct user research and usability testing to refine customer journeys.
Customer Insights
:
Integrate user feedback, behavioral data, and customer service insights to inform design priorities.
Champion a culture of empathy and experimentation within the design team.
Cross-Functional Collaboration
:
Partner with Product, Marketing, and Customer Experience teams to align design with business objectives and go-to-market plans.
Collaborate with Engineering to ensure technical feasibility and seamless implementation.
Innovation & Accessibility
:
Leverage emerging tools (e.g., AI-driven design, localization for Nigerian languages) to create scalable, inclusive experiences.
Ensure all designs meet accessibility standards (e.g., WCAG compliance) and resonate with Nigeria’s diverse audience.
Design Operations
:
Streamline design workflows, improve project velocity, and manage multiple projects with clear documentation.
Coordinate with vendors and agencies for offline branding, digital campaigns, and print production.
Executive Reporting
:
Present design strategies, progress, and outcomes to the CEO and executive leadership.
Communicate design impact to board members and business stakeholders
Requirements
Experience
: 7+ years in design roles, with 3+ years in a leadership position (e.g., Head of Design, Design Lead, Design Manager, Creative Director). Fintech, financial services, or product-led startup experience is a plus.
Portfolio
: A strong portfolio showcasing end-to-end design thinking across UX/UI, design systems, and consumer-facing branding.
Technical Skills
: Proficiency in Figma, Adobe Creative Suite (Illustrator, Photoshop, XD), user research tools, and collaborative platforms (e.g., Notion, Whimsical).
Leadership & Collaboration
: Proven ability to lead multidisciplinary teams, influence stakeholders, and drive strategic design impact.
Fintech Awareness
: Strong understanding of Nigeria’s financial services landscape, user behaviors, and accessibility needs.
Education
: Bachelor’s degree in Graphic Design, Interaction Design, Visual Communication, or a related field. Master’s degree or certifications are a plus.
What Success Looks Like in 12 Months
A fully adopted Renmoney Design System driving consistency across mobile, web, and offline channels.
Improved Net Promoter Score (NPS) and brand consistency metrics.
50% reduction in design-to-development friction through clear documentation and workflows.
A strong brand presence across agent locations, digital platforms, and marketing campaigns.
A high-performing design team delivering with velocity and clarity.
Benefits
- Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
- Ownership: Lead end-to-end product journeys with autonomy and measurable results.
- Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
- Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.
Location: Lagos, Nigeria
As the Product Manager for Business Banking, you will spearhead the development and adoption of digital solutions to onboard and engage corporate clients on Renmoney’s web and mobile platforms. You’ll own the product vision for business banking, delivering features like business accounts, SME loans, bulk payments, and invoicing to meet the unique needs of Nigerian businesses. Collaborating with cross-functional teams, you’ll drive revenue growth, ensure regulatory compliance, and create intuitive user journeys that redefine SME banking.
Job Description
Product Strategy - define and own the product roadmap for business banking, aligning with Renmoney’s digital-first strategy and SME growth objectives. Propose innovative features like cash flow tools or API integrations to stay ahead of market trends.
Corporate Onboarding - Design seamless digital onboarding journeys for SMEs and corporate clients on web and mobile, ensuring compliance with KYC/AML, CBN, NDIC, and NIBSS regulations. Optimize conversion rates across funnels.
Feature Development - Lead end-to-end development of high-impact features (e.g., business account dashboards, user role management, bulk payments, invoicing, transaction insights, SME loans). Test and scale solutions with engineering and design teams.
Stakeholder Collaboration - Partner with Engineering, Design, Compliance, Risk, Sales, and Distribution to align features with client needs. Work with Ops and Customer Service to ensure backend scalability and support.
Analytics & Iteration - Leverage customer feedback, funnel data, and tools like Amplitude to drive decisions. Run A/B tests to improve adoption, engagement, and retention. Track KPIs like transaction volume and feature usage.
Regulatory Alignment - Ensure all products comply with Nigerian financial regulations. Participate in risk reviews and policy formulation to maintain trust and security.
Adoption & Growth - Collaborate with Sales to drive client acquisition and engagement. Optimize user journeys to boost business account activations and transaction volumes.
Requirements
4+ years in product management, with 2+ years in SME/business banking, fintech, or digital financial services
Proven success launching digital onboarding or transaction products
Strong knowledge of SME financial needs (e.g., lending, payments, KYC, invoicing)
Ability to translate business problems into technical requirements
Excellent communication skills to engage diverse stakeholders
Benefits
Impact: Shape the future of business banking for Nigerian SMEs and corporates.
Growth: Access professional development and career advancement in a fast-growing fintech.
Culture: Work in a collaborative, innovative team with hybrid flexibility.
Benefits: Enjoy competitive compensation, health insurance, and wellness programs.
Location: Lagos, Nigeria
About Renmoney
Renmoney is a leading Nigerian fintech on a mission to make financial inclusion simple, accessible, and rewarding. As we scale our digital presence, we’re looking for a talented Product Manager to own and drive the user experience across our mobile app and web platforms, ensuring our customers enjoy frictionless access to loans, savings, bill payments, transfers, and account management features.
Role Summary
The Product Manager for Front-End Channels will lead the strategy, execution, and continuous optimization of Renmoney’s Mobile and Web customer-facing platforms. You will work with cross-functional squads — including engineering, design, QA, marketing, and business stakeholders — to create intuitive and delightful digital journeys that drive engagement, conversion, and revenue growth.
Key Responsibilities
Product Strategy & Vision
-
Define and champion a compelling product vision for Mobile and Web channels, aligned with Renmoney’s business goals of increasing customer acquisition, retention, and transaction volume.
UX Optimization - Lead UI/UX revamps to improve usability, accessibility, and inclusiveness, especially for non-tech-savvy users. Partner with design to ensure consistency, performance, and visual appeal.
Execution & Delivery - Own the product backlog. Prioritize features, manage sprints, and coordinate across Engineering, QA, DevOps, and BA teams to deliver timely, high-quality updates.
Customer-Centric Design - Use customer feedback, usability testing, and behavioral analytics to optimize onboarding, in-app navigation, and key feature adoption.
Conversion & Engagement - Drive improvements in loan funnel conversion, savings engagement, and transaction completion. Proactively reduce drop-offs and increase session stickiness.
Cross-functional Collaboration - Collaborate with Lending, Banking, Risk, Customer Service, and Marketing teams to ensure platform scalability, compliance, and readiness for new initiatives.
Compliance & Regulation - Ensure all front-end features meet Nigerian fintech regulatory and data privacy standards. - Advocate for inclusive design to drive financial access.
Release Management - Plan and coordinate beta rollouts, production deployments, and emergency hotfixes in collaboration with DevOps and QA.
Product Analytics - Define and monitor KPIs — including activation, MAU/WAU, churn, drop-off points — using tools like Firebase, Mixpanel, and Google Analytics
Requirements
5+ years of Product Management experience in fintech or digital banking; 3+ years managing mobile/web platforms with proven outcomes in user growth and engagement.
Technical Exposure - Understanding of REST APIs, mobile/web architecture, analytics integration, and Agile methodologies.
Tools Proficiency - JIRA, Confluence, Figma, Miro, Productboard (or equivalent), Firebase/Mixpanel, Google Analytics. SQL is a plus.
Bachelor’s in Computer Science, Engineering, Finance, or related field. MBA or Product certifications (e.g., Pragmatic, AIPMM) is a plus.
Soft Skills - Strong ownership mindset, analytical thinking, storytelling ability, cross-functional leadership, and stakeholder influence at C-level.
Key Performance Indicators (KPIs)
- Mobile App Conversion Rates (Loan Applications, Savings, Bill Pay)
- Weekly & Monthly Active Users (WAU, MAU)
- Onboarding Funnel Completion Rate
- Customer Retention & Churn (Mobile & Web)
- App Store Ratings and Reviews
- Page Speed, Uptime, and Hotfix Delivery Time
Benefits
- Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
- Ownership: Lead end-to-end product journeys with autonomy and measurable results.
- Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
- Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.
Location: Lagos, Nigeria
As the Business Analyst for Front-End Channels, you will bridge the gap between user needs and execution, ensuring Renmoney’s mobile app and web platforms deliver intuitive, seamless, and high-performing user experiences. You’ll collaborate closely with Product Managers, Engineers, and Designers to gather business requirements, drive data-driven decisions, and support sprint delivery. You will also act as the Scrum Master for the Mobile/Web Squad, owning the Agile delivery process end-to-end.
This role is central to achieving business growth by improving user conversion, increasing engagement, and delivering best-in-class digital experiences
Key Responsibilities
Requirements Gathering: Collaborate with stakeholders to elicit, document, and prioritize business and user requirements. Translate them into actionable user stories and BRDs.
Agile Delivery: Lead sprint ceremonies including planning, stand-ups, reviews, and retrospectives. Manage Jira backlog, velocity tracking, and delivery timelines.
Data Analysis: Analyze user behavior (e.g., click-through rates, session flows, drop-off points) via Firebase and internal dashboards to uncover UX gaps and insights.
User Journey Optimization: Map and optimize digital journeys across mobile and web, targeting friction reduction and improved conversion rates.
Documentation: Create and maintain clear user stories, acceptance criteria, flowcharts, and decision logs using Confluence or Notion.
Product QA/UAT Support: Coordinate UAT sessions and ensure new features meet business requirements and regulatory standards.
UX/Design Collaboration: Partner with Product Designers to review wireframes, improve UI flows, and implement features like searchable dropdowns and better onboarding states.
Market Monitoring: Benchmark competitor UX patterns and trends to inform feature improvements and innovation
Requirements
Experience: 3+ years of experience in business analysis, product analysis, or similar roles within fintech, e-commerce, or digital platforms.
Educational Background: Bachelor’s degree in Business, Engineering, Information Systems, or related field. Certifications in Agile/Scrum or Business Analysis are a strong plus.
Analytical Tools: Proficiency in Excel and dashboard tools (e.g., Power BI, Tableau). SQL and Firebase experience preferred.
Documentation Tools: Jira, Confluence, Notion, Figma, Balsamiq or similar tools.
Soft Skills: Detail-oriented, problem-solving mindset, strong facilitation skills, and excellent verbal and written communication.
Agile Experience: Proven experience running Agile ceremonies and managing sprint cycles in a cross-functional product squad.
Market Familiarity: Understanding of digital banking and user behavior in Nigeria or similar emerging markets
KPIs
Accuracy and completeness of BRDs and User Stories
Sprint Velocity and Timely Delivery
UAT Issue Resolution Time
Documentation Quality and Stakeholder Feedback
Quality of insights generated from user behavior data
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Subang Jaya, Malaysia
The Company:
Our client is an independent games development studio founded 2008 in the cultural heart of Southeast Asia. They are a game tech focused studio with both internal OIP (Original Intellectual Property) and external co-development tracks. They build games over multiple platforms, primarily focused on Windows Desktop PC (Unreal Engine). Their flagship and breakout is a fully serviced live operational squad based multiplayer PvP (Player-Versus-Player) 5v5 (Five-Versus-Five) FPS (First-Person-Shooter) and RTS (Real-Time-Strategy) hybrid action combat game launched in 2021.
Our client provides full cycle work for hire, co-development, consulting, backend development, and virtual production support disciplines across all departments both internally and externally. Today, they are a team of 60 full-time internal developers and growing. They are committed to be wholly involved in developing digital interactive entertainment software and remain passionately strong. Combined with a people first, through innovation and integrity, they are poised to be the leading force in games development within the region.
The Responsibilities:
Our client is on the lookout for great full-time talents in Real-Time Visual Effects (VFX) Artists to join their growing development team. You will have the opportunity to collaborate with their talented team in producing consistently believable, platform optimized, and stylistically accurate effects in their many internal and external projects.
Principal Responsibilities
Work alongside their team and project stakeholders to deliver real-time in-game VFX assets that amplify, and are in-lined with the project’s visual direction, technical specifications, and calendar milestone demands.
Develop visually invoking VFX assets through innovative utilization of 2D/3D particles, shapes, motions, shaders, and post processing effects for both gameplay and cinematic use, while maintaining built optimization and efficiency, within technical boundaries.
Plan, conceptualize, and design VFX assets in pre production, and be able to clearly communicate your ideas and intentions to project stakeholders before actual development.
Team and Personal Responsibilities
Good interpersonal, communication, and collaboration skills to effectively communicate with various disciplines and stakeholders across different project and approval stages.
Experienced or keen to learn and improve new pipeline and production practices through iterative development methodologies, be it traditional or agile workflows.
Constantly familiarizing and keeping updated with current industry standards, trends, pipelines, and software to effectively and consistently hit higher graphical benchmarks.
Requirements
Core Requirements
Experience with Unreal Engine 4 and or 5 (and above).
Experience with Unreal Engine VFX Development (Niagara).
Experience in Version Control Software (SVN, Git, Perforce, etc.).
Experience in Traditional and or Agile work environments and methodologies.
Good observational skills when replicating and manipulating motions.
Ability to produce VFX storyboards for pre production approval and planning.
Ability to self assess, profile, improve, and optimize VFX assets developed.
Knowledgeable in a typical game development cycle.
Is Proficient in English, verbal and written.
Supplementary Skills
Experience in 3D Software (Autodesk Maya, 3Ds Max, Blender, etc.).
Experience in 2D Software (Adobe After Effects, Premier Pro, etc.).
Beneficial & Bonus Skills
Experience in Shader Creation (Node Based, C++, etc.).
Experience in Plug-In VFX Software (Rayfire, Realflow, FumeFX, etc.).
Experience in planning and estimation of VFX project requirements.
Experience in In-Game Post Processing tools (Unreal Engine).
Experience in 2D Post Production VFX Development (Adobe After Effects, etc.).
Experience in Programming and or Scripting (C++, C#, etc.).
Experience in various hardware and platforms (Mobile, Console, PC, etc.)
The Rank Requirements:
Junior / Fresh Graduate VFX Artist
Possesses a good understanding of particles and the mechanics of motion. Sufficient portfolio in creating in-game 2D/3D VFX assets through industry standard software(s) and game engine(s). Previous work to showcase stylistic consistency and imaginative use of emitters, geometry, animation, and or shaders to create visually appealing game ready VFX assets.
Intermediate VFX Artist
Solid experience and demonstrated ability in VFX development, consistent delivery of assets that meet project requirements, both technically and stylistically. Decent knowledge in VFX ideation, mockup, and prototyping. Have at least been credited with one game title launch, with preferably a minimum of three to four years of industry experience.
Senior VFX Artist
Excellent knowledge and demonstrated consistency in developing visually stunning VFX assets across multiple, and various project stylistic, and technical requirements. Ability to document, improve, and mentor newer VFX staff. Is Proficient in multiple core skills with a few peripheral and supplementary skill sets. Decent knowledge in a typical game development cycle and environment, interpersonal and planning skills. Have at least been credited with two or more game title launches, with preferably a minimum of five to six years of industry experience.
Principal VFX Artist
Exceptional proficiencies in VFX development, consistent demonstration of developing visually immaculate VFX throughout various high profile projects. to rapidly prototype complex VFX ideas, benchmark and document processes, while maintaining standard of delivery. Excellent working knowledge in Unreal Engine, and other supplementary 2D/3D tools. Have at least been credited with three or more game title launches, with preferably a minimum of eight to ten years of industry experience.
Lead VFX Artist
Excellent background in VFX development with interpersonal, communication, and project management skills. Ability to fully understand project requirements, and work closely with all disciplines in maintaining timely delivery of VFX asset deliverables to their respective stakeholders. Demonstrated experience in delegating and maintaining project VFX standards, while adapting, and iterating across a variety of artistic styles. Wide knowledge of technical constraints, optimization and implementation to determine the best tools and techniques in hitting project visual targets. Have at least been credited with two or more game title launches, with preferably a minimum of five to six years of industry experience.
Benefits
The Benefits:
Competitive Salary.
Flexible Working Hours.
Leave Entitlement and Carry Forward Leaves of 10 days until the 31st March the following year.
24/7 Studio Access alongside all production and leisure areas.
Employee Wellbeing Fund of MYR1,500, refreshed annually.
Employee Health Insurance (AIA), with In-Patient, Out-Patient, and Panel of Doctors Care.
Annual Performance Reviews with Transparent Career Development and Pathways.
Hybrid Work Option (available on request, with discussion, under management discretion).
Relocation Assistance (available on request, with discussion, under management discretion) => only for Malaysian citizens.
Full Compensation on all Formal Overtime events.
Location: Subang Jaya, Malaysia
The Company:
Our client is an independent games development studio founded 2008 in the cultural heart of Southeast Asia. They are a game tech focused studio with both internal OIP (Original Intellectual Property) and external co-development tracks. They build games over multiple platforms, primarily focused on Windows Desktop PC (Unreal Engine). Their flagship and breakout is a fully serviced live operational squad based multiplayer PvP (Player-Versus-Player) 5v5 (Five-Versus-Five) FPS (First-Person-Shooter) and RTS (Real-Time-Strategy) hybrid action combat game launched in 2021.
Our client provides full cycle work for hire, co-development, consulting, backend development, and virtual production support disciplines across all departments both internally and externally. Today, they are a team of 60 full-time internal developers and growing. They are committed to be wholly involved in developing digital interactive entertainment software and remain passionately strong. Combined with a people first, through innovation and integrity, they are poised to be the leading force in games development within the region.
The Responsibilities:
Our client is on the lookout for great full-time talents in Game Programming and Development to join their fast growing team. You will have the opportunity to collaborate with their core team in developing highly engaging, polished, and industry standard interactive game products, full cycle from its core conception to market launch in their many internal and external projects.
Principal Responsibilities
Work alongside their team and project stakeholders in all aspects of game development. To produce robust, optimized and maintainable code bases for game prototyping, core functionality, game mechanics, and engine features, maintenance, and infrastructure.
Contribute side by side with their team of programmers in developing, profiling, optimizing, and debugging code to meet the project’s performance, platform, and quality requirements. Contributing in code reviews, maintenance tests, and documentation.
Collaborate alongside multiple internal disciplines and departments, in designing, planning, and ascertaining accurate production estimates, to identify any potential pitfalls during development. To ensure a player-first approach, delivering a first class experience for their players.
Team and Personal Responsibilities
Good interpersonal, communication, and collaborative skills, is able to effectively liaise over various disciplines, and stakeholders across different project and approval stages.
Experienced, or keen to learn and improve new pipeline and production practices through iterative development methodologies, be it traditional or agile workflows.
Constantly familiarizing and keeping updated with current industry standards, trends, pipelines, and software to effectively and consistently hit higher graphical benchmarks.
Requirements
Core Requirements
Experience in developing code for Game Engine(s).
Experience with Unreal Engine 4, and or 5 (and above).
Experience in C++, C#, Blueprints, etc. with good Coding Practices and Principles.
Experience in Version Control Software (SVN, Git, Perforce, etc.).
Experience in Debugging Issues, Optimizing Performance, and Scaling code bases.
Experience in Traditional and or Agile work environments and methodologies.
Good problem-solving acumen, with a creative aptitude for unique solutions.
Ability to Self-Asses, Iterate, and Improve on one’s own work independently.
Knowledgeable in a typical game development cycle.
Is Proficient in English, verbal and written.
Supplementary Skills
Experience with Unreal Engine 4, and or 5 (and above) and its set of features:
World Building, Characters, Animation, Materials, Visual Effects, AI, User Interface, Gameplay Frameworks, Developer Tools, etc.
Experience with other Game Engine(s).
Beneficial & Bonus Skills
Experience in Advanced Unreal Engine series of features:
Multiplayer and Networking
Asset Management
Rendering Pipeline (Nanite and Lumen)
Gameplay Ability System (GAS)
Backend Technologies (Authentication, Game Session Management, Matchmaking, Databases, APIs, Integration from third-party solutions with in-game functionalities, etc.)
Experienced in creating cross-platform games for a range of target systems and hardware (Desktop, Console, Mobile, etc.).
The Rank Requirements:
Junior / Fresh Graduate Game Programmer
Possesses a good understanding of scripting and programming when working on a game project. Alongside a sufficient portfolio showcasing in-game mechanics using industry standard software(s) and game engine(s). Previous work should showcase a good foundation in programming concepts, language, and proficiency, with the use of debugging tools towards a certain benchmark within platform specifications.
Intermediate Game Programmer
Solid experience and demonstrated ability in game engine development tools. Able to develop, maintain and scale codebases to meet project requirements consistently and efficiently. Decent proficiency in in-game technical practices and design principles. Alongside knowledge of performance optimization techniques, and profiling tools in fine-tuning the game. Previous work showcases strong problem solving skills and ability to work with cross-functional teams. Have at least been credited with one title launch, with preferably a minimum of three to four years of industry experience.
Senior Game Programmer
Excellent knowledge and demonstrated consistency in delivering successful game projects, within its technical requirements. Ability to document workflows, improve pipelines, and mentor new staff. Exceptional low-level programming, optimization techniques, and able to understand game architecture and design patterns. Have at least been credited with two or more game title launches, with preferably a minimum of five to six years of industry experience.
Principal Game Programmer
Exceptional proficiencies and consistent demonstration in delivering engaging, high-quality, and complex functionalities throughout various high profile projects. Strong game engine technical and optimization ability, with an in-depth knowledge of programming languages and game development tools. Able to benchmark, and document processes, while maintaining the standard of delivery. Have at least been credited with three or more game title launches, with preferably a minimum of eight to ten years of industry experience.
Lead Game Programmer
Excellent background in game programming development coupled with strong interpersonal, communication, and project management skills. Ability to fully understand and breakdown project requirements, and work closely with all disciplines in maintaining timely delivery of feature deliverables to their respective stakeholders. Demonstrated experience in delegating and maintaining project standards, while adapting, and iterating features based on feedback. Wide knowledge of game engine technical constraints, optimization tools, and implementation processes to determine the best methods and techniques in hitting project targets. Have at least been credited with two or more game title launches, with preferably a minimum of five to six years of industry experience.
Benefits
Competitive Salary.
Flexible Working Hours.
Leave Entitlement and Carry Forward Leaves of 10 days until the 31st March the following year.
24/7 Studio Access alongside all production and leisure areas.
Employee Wellbeing Fund of MYR1,500, refreshed annually.
Employee Health Insurance (AIA), with In-Patient, Out-Patient, and Panel of Doctors Care.
Annual Performance Reviews with Transparent Career Development and Pathways.
Hybrid Work Option (available on request, with discussion, under management discretion).
Relocation Assistance (available on request, with discussion, under management discretion) => only for Malaysian citizens.
Full Compensation on all Formal Overtime events.
Location: Maasmechelen, Belgium; Lanaken, Belgium; Hoeselt, Belgium; Maaseik, Belgium; Bree, Belgium
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
УдалённоHome based - EMEA
Toulouse, France
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.