Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 - $220,000 base plus bonus and equity
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
The Huntress team seeks a Staff Software Engineer to join our SOC Experience team. This team builds the human-analyst side of Huntress’ SOC platform: the investigation and triage experience analysts use to work a case, the remediation actions they take, the queues that route and prioritize incoming work, and the customer-facing reporting that closes the loop with customers. Your contributions will help Huntress improve analyst efficiency, reduce toil, and drive customer outcomes as we scale
protection for the 99%
.
As a Staff Software Engineer, you’ll provide technical leadership across this surface area: shaping architecture and design direction, converting ambiguous requirements into functional workflows and data models, raising the bar on code quality and testing, and mentoring engineers across the team. You’ll partner closely with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems, and you’ll go deep in the code yourself. This is a full-stack role with real front-end weight: the analyst experiences you’ll build are data-dense, interactive interfaces, and you’ll set the bar for front-end quality as well as the back end.
Responsibilities:
Provide technical leadership across the SOC Experience surface area: investigation and triage experience, remediation actions, queues, and customer-facing reporting.
Lead and develop high-quality software, software designs, and architecture
Design and build analyst-facing interfaces end to end, from data model to browser, and set the standard for front-end quality (usability, performance, accessibility, reusable patterns) in partnership with UX
Set the standard for engineering excellence on the team through code review, test plan review, and hands-on pairing
Lead security-by-design reviews of designs and code
Focus on the full lifecycle of the systems you build, including evolution, configuration, and risk management, not just initial delivery
Share ownership of delivery, reliability, and uptime for the features you build, with observability and test automation built in
Mentor engineers across the team to help them grow into harder problems
Balance technical rigor with pragmatism: push back when a shortcut creates real risk, and push back on over-engineering when the goal is discovery or speed
Partner with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems
What You Bring To The Team:
10+ years of experience developing complex software products
5+ years of programming in Ruby on Rails
Strong front-end fundamentals (JavaScript, HTML, CSS) and experience building complex interactive UIs with modern component-based frameworks; today’s stack is Hotwire, Turbo, and Stimulus, but you can reason outside that box
Experience with AWS or other public cloud environments, and Linux-based infrastructure
Experience with relational databases such as Postgres
Experience with AI coding tools, such as Claude Code
Preferred Qualifications:
Experience with ClickHouse
Experience building cybersecurity products, or building/operating a SOC platforms
Experience with Hotwire, Stimulus, Turbo
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
If you have questions about your personal data privacy at Huntress, please visit our
privacy page
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote; London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: USA - Remote
Workplace: Remote
About Us
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data.
Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly.
You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security.
This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk.
OUR STACK
Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis.
Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native.
We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines.
For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path.
We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
YOU ARE
- An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better.
- Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems.
- Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix.
- An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise.
- AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials.
- Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner.
- Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix.
- Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress.
You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you.
YOU WILL
The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include:
- Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations.
- Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t.
- Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere.
- Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues.
- Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps.
- Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill.
- Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team.
- Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review.
- Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence.
Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$215,000 to $240,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales
protection for the 99%
.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years.
Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human.
Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly.
Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start.
Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure no prompt, model, or tool changes without evidence that it helps.
Decide with data what the system does on its own. Based on measured performance, you decide where it acts autonomously, where a person reviews its work, and how that changes over time. You also recognize when a problem doesn’t need an agent at all.
Build for production, not for demos. You design for reliability, latency, and cost at scale. The system keeps working when models are slow, wrong, unavailable, or quietly changed underneath you, and anyone can trace exactly why an investigation reached its conclusion or why an action was taken.
Augment analysts, don’t replace them. You design the handoff between agent and analyst so that when a case reaches a person, the agent’s work makes them faster and better informed. You consider how analysts’ work changes as agents take on more of it, and how we explain agent decisions to partners and customers in a way they can trust.
Prototype your way through hard problems. When the team hits something genuinely uncertain, you dig in first: derisk it, prove out the approach, then hand it off clearly.
Be the engineering face of the Agentic SOC. In conversations with SOC leadership, other engineering teams, product, and executives, you represent the team’s technical perspective clearly and credibly. You drive alignment on key decisions, carry context in both directions, and protect the team from unclear scope.
Balance technical rigor with pragmatism. You push back when a shortcut creates real risk, and you also push back on over-engineering when the goal is discovery. You have a bias for action and frequent feedback from analysts and customers, and you can explain your tradeoffs to engineers and non-engineers alike.
Raise the floor and the ceiling. Your technical leadership is measured by how the whole team performs, not just by what you personally ship. That shows up in thoughtful code review, pairing on problems others are stuck on, and creating leverage through better patterns, tooling, and shared understanding. You partner with the engineering manager on team health, give direct feedback, and model the judgment and accountability you want the team to have.
What You Bring To The Team:
15+ years of experience developing complex software products, including significant time as the technical lead on production systems
Hands-on experience designing, shipping, and operating LLM-based agents in production, covering tool use, context management, structured output, guardrails, and evaluation, along with a clear-eyed understanding of how they fail
A track record of building evaluation for non-deterministic systems, such as labeled datasets, offline evals, and regression gates, and of measuring quality over time rather than at launch
A security mindset: experience building systems that handle untrusted input, enforce multi-tenant isolation, and produce an audit trail that holds up under scrutiny
Experience building systems that make automated decisions with real consequences, and the judgment to know what to automate and what to leave to people
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Deep backend expertise in distributed systems, queues, and durable workflows, and concurrency, with a track record of designing for throughput and correctness under load
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails, and we expect you to become fluent in it
Experience with AWS, Azure, or other public cloud environments, and with data stores such as Postgres and Redis
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint and identity telemetry and with attacker tradecraft
Experience attacking or adversarially testing ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Join us at the forefront of AI and cloud-native security as we work to secure one of the most innovative developer platforms in the world. As the Cloud Security Lead, you will shape the cloud and infrastructure security program that protects millions of developers, enables safe AI-assisted development, and ensures organizations can confidently bring our platform into enterprise environments.
In this role, you will own cloud security across GCP (primary) and supplemental environments in AWS and Azure, as well as containerized systems, SaaS platforms, and our multi-tenant AI infrastructure. You’ll improve our security posture through strong architecture, posture management, secure-by-default development practices, and close partnership with Engineering, Compliance, Security Architecture, and Platform teams.
This is a highly impactful, hands-on leadership role—perfect for someone who wants to solve complex security challenges at scale while influencing product, engineering, and go-to-market teams.
WHAT YOU’LL DO:
CLOUD SECURITY ENGINEERING
- Lead configuration hardening across GCP, with additional oversight of workloads and integrations running in AWS and Azure.
- Own and optimize CSPM platforms across multi-cloud environments—establishing configuration baselines, guardrails, and remediation workflows.
- Secure critical SaaS platforms, ensuring proper configurations, access controls, and engineering integrations.
- Lead infrastructure vulnerability management across multi-cloud systems, containers, registries, and platform services.
- Enhance security across containerized and Kubernetes (GKE/EKS/AKS) workloads, including runtime protections, network policies, and workload identity.
- Assess secure logging configurations across cloud/SaaS providers, ensuring audit logs, retention, and routing meet monitoring and architecture needs.
SECURE DEVELOPMENT & ARCHITECTURE ENABLEMENT
- Partner with engineering teams to make services secure by default, embedding security into development workflows, CI/CD pipelines, and cloud-native deployments.
CROSS-FUNCTIONAL RESPONSIBILITIES
- Collaborate with Security Monitoring, Compliance/GRC, Architecture, DevOps, Platform Engineering, and ML Infrastructure.
- Participate in communicating security advisories, best practices, and updates to Replit’s customers.
- Support incident investigations as a cloud security subject-matter expert.
REQUIRED SKILLS & EXPERIENCE:
- 7+ years of experience in cloud engineering, with 3+ years in a senior or lead role.
- Hands-on experience with CSPM tools (Wiz, Lacework, Prisma, Orca, SCC, etc.).
- Deep expertise in GCP security (IAM, VPC, KMS, GKE, Cloud Logging).
- Experience securing and governing SaaS platforms and identity integrations.
- Operational experience with infrastructure vulnerability management across cloud and container environments.
- Working knowledge of AWS and/or Azure security services and configurations.
- Experience with container and Kubernetes security across GKE, EKS, or AKS.
- Strong IaC security experience with Terraform, Pulumi, or similar tooling.
- Familiarity with compliance standards (SOC 2, ISO 27001, PCI DSS).
PREFERRED QUALIFICATIONS:
- Experience supporting engineering teams in building secure-first, cloud-native or PaaS environments.
- Background securing AI/ML pipelines, model-serving infrastructure, or developer platform services.
- Experience in high-growth technology or cloud-native product companies.
- Experience with securing AI/agentic systems and sensitive data pipelines.
- Automation/scripting with Python.
- Relevant certifications (e.g., GCP Professional Cloud Security Engineer, AWS/Azure security certs).
WHAT WE VALUE:
- Problem-solving mindset — Ability to break down complex security and operational challenges into clear engineering solutions.
- Autonomy — Comfortable leading initiatives, collaborating effectively, and driving outcomes with minimal oversight.
- Communication excellence — Able to translate deep technical concepts for engineers, executives, and enterprise customers.
- Continuous learning — Passion for staying current with AI security, cloud-native advances, and emerging threats.
- Automation-first approach — Belief in reducing operational toil and building scalable, self-healing systems.
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp’s Reseller Channel is one of our fastest-growing motions, and as a Reseller Partner Development Representative (PDR), you’ll be at the forefront of acquiring new partners to accelerate that growth.
Your focus will be sourcing and qualifying Value Added Resellers (VARs) and distributors, engaging their leadership teams, and building the foundation for long-term, revenue-generating partnerships.
This is a builder role — you’ll help define how Ramp scales its reseller acquisition motion while working closely with Channel Partner Managers to convert qualified opportunities into signed, successful partners.
This role is perfect for someone who:
- Thrives in outbound prospecting and partner acquisition
- Gets energy from building new business motions from scratch
- Is curious about the reseller ecosystem and how VARs go to market
- Wants to help shape Ramp’s channel program at an early stage
What You’ll Do
- Source and qualify new reseller partners through outbound prospecting and inbound leads
- Identify firms that act as Value Added Resellers (VARs) or distributors and assess alignment with Ramp’s program
- Engage senior personas (Partnership Leaders, Sales Executives, C-Suite, Vendor Managers) to introduce Ramp’s reseller program
- Build a consistent top-of-funnel pipeline for Channel Partner Managers to convert into signed partnerships
- Craft outbound messaging and campaigns tailored to reseller partner needs
- Partner with Channel Partner Managers to ensure smooth, qualified hand-offs
- Maintain accurate partner and opportunity data in Salesforce and other internal tools
What You Need
- A builder’s mindset — excited to shape Ramp’s reseller partner acquisition motion
- Strong written and verbal communication skills with a consultative tone
- Comfort engaging senior stakeholders at reseller and distribution firms
- Experience in partnerships, channel sales, sales development, or outbound sales
- Curiosity about reseller business models and how Ramp fits into their revenue streams
- Organizational discipline to manage outbound motions, track metrics, and iterate quickly
Nice to Haves
- Experience prospecting into or working with resellers/distributors
- Exposure to partner ecosystems in B2B SaaS, fintech, or software resale models
- Background in sales or partnerships at a high-growth startup
- Familiarity with CRM tools (Salesforce preferred)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Megan Berry, Senior Director of Product Management at
Customer.io
, and I'm looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt
Customer.io
, and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You'll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it.
What we value
Customer empathy
— you dig into what's actually slowing customers down, not just what the dashboard says.
Bias to experiment
— you'd rather run a test than debate an opinion.
Clear communication
— you make complex tradeoffs easy for others to follow.
Ownership without ego
— you drive your area forward and know when to ask for help.
What you'll do
Own the product experience of of our own agent, working with our agent team to ensure it is first-class, competitive and helpful for the AI-first marketer who uses our platform.
Work closely with other PMs and squads to ensure the agent works well with each part of the platform it touches.
Find and resolve friction points using data, experimentation, and customer insight.
Define and track success metrics for activation, retention, and monetization.
Partner with Marketing, CX, and Design to ensure success across all touch points
Work with Engineering to scope and deliver improvements that produce customer value
Communicate priorities and progress clearly across teams and leadership.
What we're looking for
3+ years of product management experience in SaaS, ideally with some experience PMing an agentic experience.
Experience using or developing AI-powered tooling in your product workflow
A track record of improving activation or retention metrics.
Strong analytical and experimentation skills — data-driven but comfortable with ambiguity.
Experience collaborating across Product, Marketing, and CX.
A clear communicator who simplifies complexity and drives alignment.
Deep curiosity about what helps customers succeed.
Comfort working autonomously in a remote, async-first environment.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$137k–$156k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Zone 1: $164,400–$187,200.
Zone 2: $150,700–$171,600.
Zone 3: $137,000–$156,000.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute call with a Recruiter
30-minute video call with the Hiring Manager
60-minute Product Case discussion with Engineering team members
60-minute Product Case Review call with a panel
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco; Boston; Seattle; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
SENIOR ACCOUNT EXECUTIVE - TECHNOLOGY
Why this role?
In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within the Technology sector. We're looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere's platform can help them achieve their business goals. You'll lay the foundation for Cohere's growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You'll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It's a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you'll help us reach it.
As an Account Executive focused on the Technology sector you will:
- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts and relationships in the vertical to accelerate engagements, drive strategic partnerships and win sales opportunities
- Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses
- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region
- Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers
- Collaborate with Sales Development Representatives to drive top of funnel activity
- Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success
You may be a good fit if you have:
- 8-12+ years of previous B2B sales experience with Global 2000, large enterprises in the Technology sector, negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota
- Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus, with a focus on applications in the Financial Services sector
- Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth
- Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals
- High tolerance for ambiguity - as an early sales hire, you'll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success
- Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization's technology landscape with a focus on its applications in the Financial Services sectors
- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences in the Financial Services sector
Additional Requirements:
- Deep understanding of the Technology industry, including key trends, challenges, and opportunities
- Ability to articulate the value of AI and NLP solutions in the context of Financial Services operations.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
The Data team at WorkOS plays a central role on the company operations to ensure information and insights are accurate and available from any surface, whether that's a visualization tool or an agent's response, to accelerate company growth and scale. The team owns WorkOS's internal data platform end to end: ingestion, orchestration, the Snowflake warehouse, dbt transformations, governance and access controls. We also own the consumption layer: the reverse-ETL syncs that land data in Salesforce and Slack, the semantic views that agents query, the definitions that keep reporting consistent across the company, and the visualization tooling the company uses (ask us about Flashboards https://workos.com/blog/reporting-tool-with-no-editor).
We run on an agent-first operating system: we are a lean team that moves fast, we document so agents can execute, and AI agents query the warehouse, run our runbooks, and open pull requests alongside us. We trust each other's expertise, we work out loud and in the open, and not opposed to rapid experimentation to get to the right solution for the business.
We're hiring a Data Engineer to own and evolve the systems that move, transform, protect, and serve data across our internal warehouse. This is a high-ownership role on a lean team: you will be the DRI for the platform and its core data models, partner directly with Product Engineering, RevOps, Finance, GTM Engineering, and Security, and raise the bar on reliability, correctness, and operational rigor. The role spans the platform and what runs on it. You will own ingestion, orchestration, and access governance; the dbt models and metric definitions that depend on them; and how AI is applied across the data stack, so that trusted data is easy for both people and AI agents to discover, understand, and work with.
You don't need to have done this exact job before. The best data engineers at WorkOS are the ones who notice in a Slack thread that a number doesn't match, trace it from the dashboard through the Gold model to the connector, fix the connector, and confirm the definition with its owner before the weekly review. When a business team asks for a field in Salesforce, they don't hand it off; they build the model, write the sync, and add the test. They would rather automate the runbook than run it a third time. They enjoy collaboration with different parts of the business and can find simple, scalable solutions to ambiguous problems. If that sounds like how you work, we want to talk.
RESPONSIBILITIES
- Own the reliability, freshness, and scaling of the ingestion and orchestration pipelines that land source data in Snowflake, including monitoring, alerting, runbooks, and backfill and reprocessing patterns
- Design, build, and scale the core dbt models (Bronze, Silver, Gold) for billing and usage, CRM, product events, and GTM funnel reporting
- Partner with Product, Finance, RevOps, and GTM to define metrics and codify them in the warehouse, and diagnose and resolve data quality and freshness issues at source, not just downstream
- Own Snowflake RBAC, dynamic masking, and PII classification for humans, agents, and service accounts, so sensitive data is protected without blocking legitimate use, and review DDL and access requests from Engineering and GTM
- Own the reverse-ETL layer and the runbooks that deliver warehouse data to Salesforce, Slack, and internal agents
- Extend the semantic views, context, and evaluations that let agents answer business questions accurately, and expand what agents can operate directly, from runbooks and ingestion to pull requests
- Build and advance the CI/CD review gates in the data-platform monorepo, including the automated review that agent-authored pull requests pass through
- Own the infrastructure the data platform runs on: the compute, deployments, secrets and access patterns, and environments behind ingestion and orchestration, with attention to availability and failure modes, in partnership with our infrastructure engineers
Example problems you might work on, possible paths rather than a fixed roadmap:
- Standardizing how Postgres and SaaS sources are ingested, and consolidating end-to-end pipeline deployment and orchestration in Prefect
- Managing Snowflake RBAC, resource management, and masking policies as code with Terraform
- Using query history to improve analytics tables and semantic views, and to keep agent answers accurate and consistent as data grows and metrics shift
- Automating masking coverage as new data sources arrive, so adding a new table no longer needs a human in the loop
- Automating near-certain matches in the Identity Graph
- Pseudonymizing product data in the ingestion path, alongside compliance and data-deletion policies
- Extending transcript aggregation across sources, including PII detection before transcripts enter the warehouse
- Building the reverse-ETL framework and runbooks that deliver data to other tooling and agents
- Running self-hosted data services on Kubernetes and managing their AWS resources (IAM, storage, secrets) as code with Terraform
QUALIFICATIONS
- 5+ years (or equivalent) building and operating production data platforms, including the transformation layer
- Deep experience with Snowflake, dbt, and an orchestrator such as Prefect, Airflow, or Dagster, and with ingesting data from production databases and SaaS sources, including backfill and reprocessing patterns
- Experience running data systems in production: monitoring, alerting, debugging, incident response habits, and pragmatic SLO/SLA thinking
- Experience with warehouse access governance: RBAC, masking policies, and PII handling
- Strong data modeling judgment and an understanding of schema evolution
- Strong SQL and Python; disciplined engineering practices (tests, docs, reviews, CI/CD)
- Proven experience operating as the only engineer on a layer, balancing foundational architecture with urgent business needs
- Working knowledge of how GTM, Finance, and Product teams operate in addition to working with Engineering, and experience translating ambiguous business questions into technical specs
- Comfortable using LLMs and coding agents as part of your day-to-day development workflow, with the judgment to validate their output and scale it into shared processes, and embracing AI and automation to scale platform work and accelerate your teammates
- A systems thinker who reasons carefully about freshness, correctness, and failure modes, especially for data that everything else depends on
- Pragmatic: you start with the simplest solution that works, prove it, then scale it, and you balance fast answers with durable solutions
- You look for where AI can remove a bottleneck for the people and agents who depend on the warehouse, and you build the durable tools and workflows they rely on every day
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Mytle Beach, SC
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: New York, NY (HQ); San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Manager, Growth at Ramp, you’ll drive acquisition, activation, retention, and monetization across our product suite. You’ll identify opportunities to help more businesses discover Ramp, get value from our products, and expand their usage over time.
You’ll work closely with engineers, designers, marketers, and data scientists to develop and execute a growth strategy grounded in customer insight and experimentation. Your scope will include core product experiences and partner-led growth channels, with ownership from identifying an opportunity through launching, measuring, and scaling solutions.
You’ll identify opportunities to use AI to help businesses discover relevant Ramp products, reach value faster, and expand their usage over time. You’ll balance rapid experimentation with the accuracy, transparency, and customer trust required when building financial products.
Please note that this Product Management role will require you to be comfortable with working in-person at one of our NYC or SF offices at least 2 days/week
WHAT YOU’LL DO
- Develop and execute a growth product strategy across acquisition, activation, retention, and monetization, helping businesses get more value from Ramp
- Own the roadmap, priorities, and execution for a defined growth surface area, from identifying opportunities through launching, measuring, and scaling solutions
- Lead the ideation, development, and launch of growth experiences, including AI-powered approaches to onboarding, product discovery, recommendations, and cross-sell
- Partner with engineering, design, marketing, and data science to deliver high-impact initiatives across core product experiences and partner-led growth channels
- Conduct customer research and analyze product metrics and feedback to understand where finance teams encounter friction and identify opportunities to improve adoption
- Define and track growth KPIs, design controlled experiments where feasible, and use results to distinguish incremental impact from underlying trends
- Evaluate AI-powered experiences for both growth impact and quality, including accuracy, relevance, and reliability; balance rapid iteration with safeguards for sensitive financial data, transparency, and customer control
- Turn successful experiments into durable product improvements and contribute to the practices that help Ramp’s product management function scale
WHAT YOU NEED
- BA/BS in mathematics, technical, or analytical field
- Minimum 4 years of product management experience, building technical products from ideation to launch
- Data-Driven Mindset – Fluency in crafting data-driven narratives. You enjoy writing SQL to answer your own questions and thrive on leveraging data to shape and communicate a strategic vision.
- Slope - We value slope over intercept; We’re looking for a high-growth team member who can be a future leader at Ramp
- Leadership & Collaboration – Proven ability to build alignment across cross-functional teams, inspire stakeholders, and lead initiatives from strategy through execution.
- Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools.
- Fluency with modern prototyping tools (e.g. Cursor, Codex, Claude Code) and comfort with design/collaboration environments like Figma and Git.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation Range: $230,000 to $250,000 base, plus bonus and equity
What You’ll Do:
Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.
Responsibilities:
Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable.
We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role.
You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients.
The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base.
This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes.
What You Bring To The Team:
7+ years of experience in a product management role, with a track record of increasing scope and impact.
2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale.
3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
Experience building products for complex B2B users, administrators, operators, or technical professionals.
The ability to connect technical platform investments to clear user outcomes and business value.
Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
Experience working in an agile development environment using modern product and engineering tools.
Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Senior Director of Product Management for Developer & AI will lead product strategy and execution across one of 1Password’s most future-defining portfolios. This role spans our Developer Experience (DevX) products, Security for AI, and AI for Security initiatives, as well as the product surface area that supports standards adoption and developer engagement.
Reporting to the VP of Developer & AI Engineering, this leader will be responsible for defining the product vision, roadmap, and outcomes for how developers and AI-powered systems securely interact with 1Password—from local development and secrets management, to programmatic agent access, to secure runtime environments.
This role requires deep partnership with engineering, design, marketing, partnerships, and GTM teams, and leadership of a senior group of product managers operating across highly technical, platform-oriented problem spaces.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 10+ years in product management, including 5+ years leading senior PMs or product portfolios.
- Experience owning platform, developer-facing, or infrastructure products strongly preferred.
- Track record of shipping impactful developer tools, platforms, or security products used by large or fast-growing audiences.
- Strong familiarity with the modern AI landscape, including LLMs, orchestration frameworks, and agentic workflows.
- Ability to reason about AI capabilities and limitations through a product and customer lens.
- Solid understanding of modern security concepts such as identity, secrets management, access control, and secure system design.
- Comfort operating in highly technical problem spaces alongside senior engineers.
- Ability to connect long-term product vision with near-term priorities and measurable outcomes.
- Experience balancing discovery, delivery, and platform investment.
- Demonstrated success partnering deeply with engineering, design, marketing, and external stakeholders.
- Strong communication skills with the ability to influence without authority.
What you can expect:
- Set and evolve the product vision, strategy, and roadmap for 1Password’s Developer Experience, AI security, and AI-powered security initiatives.
- Ensure clear articulation of customer problems, value propositions, and success metrics across the portfolio.
- Lead product definition for secure, agentic workflows including identity, delegation, secrets delivery, and access control for both developers and AI agents.
- Translate emerging AI capabilities and risks into durable, differentiated product primitives.
- Work in lockstep with the VP of Developer & AI Engineering to align product strategy with technical vision, architecture, and delivery.
- Enable strong product-engineering collaboration that balances innovation, speed, and long-term platform integrity.
- Partner with Marketing, Partnerships, Security, and GTM teams to ensure successful launches, platform integrations, and ecosystem adoption.
- Represent product strategy internally and externally, ensuring consistency across messaging, documentation, and developer engagement.
- Provide product leadership and input into standards participation and developer advocacy efforts, ensuring standards work is grounded in real customer needs and product direction.
- Help position 1Password as a trusted product leader in the AI and security ecosystem.
- Recruit, mentor, and lead senior product managers working across complex, technical domains.
- Establish product operating rhythms, decision-making frameworks, and outcome-oriented metrics.
USA-based roles only: The annual base salary for this role is between $267,000 USD and $401,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $248,000 CAD and $372,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Columbia, South Carolina Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote - United States
About the Role
iCapital is looking to hire an Associate Account Manager to support and grow relationships with an assigned portfolio of clients.This individual is responsible for account management and will be based remotely in the Midwest region. This individual will play a key role in maintaining overall client health, driving platform adoption, supporting strategic initiatives, and ensuring clients maximize the value of iCapital's solutions through proactive engagement, training, and ongoing relationship management. This individual will serve as a trusted day-to-day partner to clients while collaborating closely with internal stakeholders to deliver a best-in-class client experience. This role will manage client relationships, coordinate resources across teams, identify opportunities for growth and expansion, and support the successful execution of strategic account plans.
Responsibilities
Manage relationships with assigned client accounts and serve as a primary point of contact for day-to-day client engagement.
Develop and execute account plans designed to improve client satisfaction, product utilization, relationship strength, retention, and overall account health.
Conduct regular client meetings, business reviews, and proactive outreach to maintain strong working relationships and understand evolving business priorities.
Analyze client health, platform adoption, business objectives, and utilization trends to identify risks, opportunities, and actionable recommendations.
Serve as a trusted advisor by providing guidance on best practices, operational efficiencies, and strategic initiatives that support successful client outcomes.
Lead platform onboarding, implementation support, training, and adoption efforts to maximize client engagement and utilization.
Monitor account health and proactively identify risks, challenges, and opportunities for improvement.
Support client retention and growth initiatives by identifying expansion opportunities and partnering with Sales and Strategic Account Management teams as appropriate.
Coordinate and communicate on escalated client issues while partnering with Product, Client Delivery, Production Support, and other internal teams to drive successful resolution.
Track client priorities, strategic initiatives, enhancement requests, and action items to ensure visibility and progress.
Serve as the voice of the customer by communicating client feedback, business needs, operational challenges, and product enhancement opportunities internally.
Build strong collaborative relationships across Product, Client Delivery, Production Support, Finance, Sales, and Leadership teams to support client success.
Support renewal and commercial discussions through coordination, stakeholder management, follow-up activities, and internal alignment.
Present and demonstrate company products, capabilities, and solutions when appropriate.
Maintain accurate account plans, client activity records, and documentation within Salesforce and other approved systems.
Keep internal systems and records updated with relevant client notes, activities, and required information.
Participate in industry events, conferences, and client-facing activities to strengthen industry knowledge and professional networks.
Complete ad hoc projects and assignments as needed.
Qualifications
3-5 years of experience in account management, customer success, relationship management, client delivery, consulting, or other client-facing roles
Preferred experience within financial services, insurance, InsureTech, FinTech, wealth management, or related industries
Demonstrated ability to manage complex client relationships and multiple stakeholder groups
Strong communication, presentation, relationship-building, and interpersonal skills
Strong consultative problem-solving and client service orientation
Experience developing and executing account plans and driving client engagement strategies
Strong organizational, project management, and coordination capabilities with the ability to manage multiple priorities
Able to analyze client health, identify business needs, and develop actionable recommendations
Experience collaborating across multiple departments and influencing outcomes without direct authority
Proficiency with Microsoft Office Suite and Salesforce or comparable CRM platforms
Able to work independently, proactively, and effectively in a fast-paced environment
Willingness to travel as needed for client meetings, business reviews, conferences, and team events
Benefits
The base salary range for this role is $70,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote based in the Midwest region. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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