Location: Chicago, IL
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
This will be a hybrid in office role in Chicago, IL.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
- Travel to customers up to 25% of the time
WHAT YOU’LL BRING
- 6+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION:
Annual OTE range: $200,000–$300,000 USD. Final compensation will depend on experience, skills, and location.
Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Ecosystems Team
OpenZeppelin's libraries and standards are the trusted foundation of onchain development across Ethereum, Stellar, Canton and beyond, powering the majority of the world's most valuable protocols and a new generation of institutional-grade financial infrastructure. The Ecosystems team builds the long-term partnerships behind that position: we work directly with L1 and L2 foundations, protocol teams and technology providers on security audits, secure development, reference implementations and strategic open-source programs that help entire ecosystems grow securely. As tokenization and institutional adoption accelerate, the team sits at the center of some of the most consequential projects in the industry. You will report to our Ecosystem Development Lead and work alongside senior sellers, our CTO office, and our solutions and delivery teams.
What you'll be doing
You will own a portfolio of ecosystem accounts and be responsible for growing it. This is a senior, full-cycle sales role for someone who is technical enough to lead discovery and scoping conversations with CTOs and core developers directly. You will deepen relationships with some of the most important foundations and protocol teams in the industry, and open doors to new ones.
Own and grow a portfolio of ecosystem accounts (L1/L2 foundations, protocol teams, infrastructure providers) through renewals, expansion into new services, and multi-year partnerships.
Win new business through targeted, research-driven outreach to foundations and protocol teams, typically six to seven-figure engagements.
Lead the full sales cycle, including technical discovery: scoping security audits, secure development engagements and open-source partnership programs, and translating protocol roadmaps into compelling proposals.
Build and maintain strategic account plans for your portfolio, staying close to your customers' roadmaps and identifying opportunities early.
Partner with our CTO office and solutions teams on strategic proposals, and help shape the institutional-grade solutions emerging from our largest partnerships.
Represent OpenZeppelin at ecosystem conferences, technical workshops and community events worldwide.
You have
6+ years in sales or commercial roles, including 3+ years owning and exceeding revenue targets for technical products or services (Web3, security, developer tooling, or infrastructure).
A track record of closing six and seven figure deals with blockchain foundations, protocol teams, or technology companies.
Real technical fluency: you understand smart contract development, EVM architecture and blockchain infrastructure well enough to lead technical conversations, read documentation and EIPs/ERCs, and earn credibility with engineering audiences.
Full-cycle ownership: you prospect, qualify, propose, negotiate and close, and you run your pipeline with discipline.
An established network across blockchain ecosystems, foundations and protocol teams.
Excellent proposal writing and communication skills.
Nice to have
A background as a developer, solutions engineer or security researcher before moving into sales.
Experience selling security audits or security services.
Familiarity with ecosystem funding mechanics: foundation budgets, grant programs, treasury-funded partnerships.
Exposure to financial institutions, tokenization or RWA projects.
Experience with onchain analytics (Dune, Nansen, block explorers).
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (60 minutes)
Team Interview (45 minutes)
Leadership Interview (30 minutes)
Paid work test (up to 20 paid hours of work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Cincinnati, Ohio, United States
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Senior
Associate,
Regulatory Affairs (ONSITE)
on a permanent basis at
Cincinnati, OH
.
Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career!
J
ob Title: Senior Associate, Regulatory Affairs
Employment Type:
Full Time
Location:
Hybrid (Cincinnati, Ohio) - Location Address: 4545 Creek Rd Blue Ash, OH 45242
Responsible for managing, planning, preparation, and delivery of documents both electronic- and paper-based in support of assigned. global regulatory product registrations, renewals, tenders/customs, etc.
Coordinate the preparation and submission of medical device applications by providing regulatory information and documents and following up closely on queries from inspection through approval.
Prepare and/or review letters of authorization, cover letters for registration certificates, declarations, power of attorney, and other regulatory documentation to ensure accuracy, appropriateness, and consistency of documents intended for various global regulatory submissions.
Submit and manage applications for the US FDA Certificates to Foreign Government (CFGs).
Maintain various tracking tools to ensure up-to-date information and traceability of all regulatory data/documentation.
Perform and/or coordinate legalization, notarization, and apostille of regulatory documents
Ensure compliance with current good documentation practices, including but not limited to proofreading, formatting, indexing and recordkeeping.
Assist all regions in answering inquiries and providing required documents and information utilizing various search tools and systems.
Perform document filing and retrieval functions as directed and per company’s policies and procedures.
Effectively communicate with internal and external teams and/or clients as to the status of deliverables, to ensure timely and satisfactory completion of tasks and expectations.
Communicate with the project teams on a regular basis regarding regulatory updates.
Provide support to internal and external teams to address various technical inquiries and provide requested data/information
Participate in group meetings and provide tactical approaches to addressing issues of basic complexity
Perform other tasks as assigned.
Experience/Skills
Bachelor’s degree (Life Sciences or a regulatory related field preferred)
Minimum of 1 year of hands-on experience in medical device regulatory affairs, or at least 3 years of combined regulatory affairs and related experience.
Basic knowledge of US FDA QSR, ISO 13485, EU MDD/MDR.
Knowledge of global medical devices registration process is a plus
Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint)
Have a good understanding of current Good Documentation Practices in a regulatory environment.
Self-starter with the ability to work in a team environment and on projects of diverse scope where analysis of a situation or data requires evaluation of various factors with minimal supervision.
Excellent organizational skills with strong attention to detail, effective planning, and the ability to multitask efficiently
Must possess excellent written and verbal communication skills.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #Hybrid
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard.
The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.
About the role
This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.
What you’ll do
- Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services
- Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response
- Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows
- Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices
- Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service
- Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives
Skills you bring
- 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work
- Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams
- Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh
- Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements
- Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority
- Familiarity with Kubernetes, Helm, Argo and modern deployment tooling
- Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership
Who you are
- You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere
- You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations
- You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along
- You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent
- You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an Growth Account Executive DACH who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries.
You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!
The Role:
- Work all new business leads for Growth companies
- Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
- Master the product and be able to field customer service and product questions from your leads.
- Perform customer presentations and demos via online web conferencing tools.
- Work with the Growth and Marketing teams to optimise lead generation and sales conversion tools.
- Identify customer segments and new opportunities to improve the quality of the sales pipeline.
Qualifications:
- 2-4 years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
- 2-4 years of SaaS sales cycle experience.
- Excellent written, verbal, and presentation skills.
- Process-driven with diligent attention to detail.
- Experience with completing and leading Requests for Information or Requests for Quotes.
- Ability to work from our Dublin, Ireland office 3x per week.
Desirable:
- Experience with project management software or other productivity tools.
- Experience with e-commerce signup flows and field sales.
- Experience with Slack, Front, Salesforce, and Outreach.
- Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
- You prefer building rapport with customers over annoying, aggressive sales tactics.
#LI-SO1 #LI-Hybrid
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're hiring an Engineering Manager to lead the Semantic Layer team in Bengaluru. You'll own the health, delivery, and growth of the team behind MetricFlow — building and coaching a group of engineers, setting technical direction in partnership with your leads, and ensuring one of the most important projects in the modern data stack keeps shipping with quality and momentum.
This is a hands-on leadership role. You'll spend most of your time growing people, running a healthy delivery process, and shaping strategy — but you'll stay close enough to the code and the architecture to make sound technical calls and earn the trust of a senior engineering team. You'll also be the steward of a public, community-facing open-source project, balancing the needs of internal roadmap and external contributors.
About the team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. The team works at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
What you'll do
Lead, coach, and grow a team of software engineers building MetricFlow — hiring, onboarding, career development, performance management, and day-to-day support.
Own delivery for the Semantic Layer team: planning, prioritization, execution, and predictable shipping of high-quality software.
Partner with your senior and staff engineers to set technical direction across metric definitions, query compilation, dimensional modeling, and SQL generation for multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Steward MetricFlow as an open-source project — set the bar for how the team triages issues, reviews external pull requests, manages releases, and engages the community on GitHub and in Slack.
Collaborate with engineering leaders across the dbt platform, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Partner with product, design, and developer-relations counterparts to translate customer and community feedback into a clear, well-sequenced roadmap.
Drive engineering excellence in performance, reliability, and observability of metric query execution at scale.
Foster a culture of design docs, thoughtful code review, and durable engineering — shipping fast without shipping sloppy.
Skills we're looking for
Experience managing software engineering teams, including hiring, coaching, and performance management, with a track record of shipping production systems.
A strong engineering foundation — you've built and shipped production software yourself and can engage credibly on architecture and technical tradeoffs with a senior team.
Familiarity with the technical domain: SQL fundamentals, how analytical query engines and data warehouses execute queries, and systems that involve parsing, compilation, or transformation (query planners, DSL compilers, type systems, or rule-based engines).
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility — and the judgment to hold a team to them.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, product managers, and external community members.
Experience leading in a distributed, asynchronous team environment.
Nice to have
Experience leading or contributing to a popular open-source project, including managing a community of external contributors.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why join us
Impact at scale: Your team's code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership: You'll lead the team behind a foundational open-source project — visible, reviewed, and used by the global data community.
A team that values craft: We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation: Market-leading salary, equity, comprehensive health insurance, generous time off, learning and wellness stipends, and home-office support.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York
Workplace: hybrid
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Merkle Science is seeking a Product Marketing Manager to join our growing team.
This is a hands-on role for someone with experience in crypto, blockchain, digital assets, or Web3 who enjoys translating complex products into compelling customer stories and driving product adoption through strategic marketing programs.
Working closely with our product, sales, customer success, and events teams, you'll own the execution of product marketing campaigns that generate pipeline, accelerate product adoption, and support revenue growth.
Our clients include cryptocurrency businesses, financial institutions, government agencies, regulators, and law enforcement organizations around the world.
What You'll Do
Own product marketing campaigns for Merkle Science's product portfolio, from launch through ongoing customer adoption.
Develop positioning, messaging, and marketing content that clearly communicates product value to enterprise customers.
Build and execute email newsletters, product announcements, customer education campaigns, and lead nurture programs using HubSpot.
Plan and execute webinars, conferences, customer events, and executive roundtables that generate qualified sales opportunities and accelerate pipeline.
Create customer-facing collateral including product one-pagers, presentations, case studies, sales enablement materials, and website content.
Partner closely with Product and Sales to support product launches, feature releases, and go-to-market initiatives.
Manage HubSpot, including CRM segmentation, workflows, email automation, reporting, and campaign performance.
Track campaign performance and product marketing KPIs, providing recommendations to improve adoption, engagement, and sales conversion.
Coordinate with internal stakeholders to ensure consistent product messaging across all customer touchpoints.
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Experience in product marketing, B2B SaaS marketing, or go-to-market strategy preferred
Strong experience with HubSpot, email marketing, CRM management, and marketing automation
Experience creating product messaging, customer communications, newsletters, and sales enablement materials
Excellent written and verbal communication skills with the ability to explain technical concepts to business audiences
Experience supporting webinars, conferences, executive events, and customer-facing marketing programs
Highly organized, detail-oriented, and able to manage multiple concurrent product launches and campaigns
Self-starter with a strong sense of ownership and accountability
Native English speaker
Based in the United States (ideally East Coast)
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: US Remote
Workplace: Remote
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Commercial Manager, D2C - Change & Go-To-Market
San Mateo, CA (hybrid)
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a Change & GTM Commercial Manager to shape and deliver strategic e-commerce initiatives at global scale. This role goes beyond project delivery: you will turn customer, market, and trading insights into clear commercial strategies and own the end-to-end go-to-market lifecycle, from opportunity sizing and value proposition through launch, adoption, retention, and continuous optimization. You will help improve how players discover, evaluate, purchase, and engage with PlayStation products and services across the Direct to Consumer (D2C) business. You will partner with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations to deliver measurable customer and commercial value. This role requires a commercially minded, data-savvy operator who can frame ambiguous problems, work hands-on with data, influence strategic choices, and translate insight into execution with pace and agility.
What You'll Be Doing:
Shape e-commerce and GTM strategy -
define the customer problem, identify priority segments, and shape the value proposition, market sequencing, channel approach, and commercial roadmap.
Drive analytical decision-making -
analyze customer journeys, growth funnels, trading performance, and behavioral data to identify opportunities, diagnose performance gaps, and recommend clear actions.
Build commercial cases and KPI frameworks
-
forecast and monitor outcomes including traffic, acquisition, conversion, basket size and average order value, purchase frequency, repeat purchase, LTV, and incremental revenue; use the evidence to guide investment and prioritization choices.
Embed experimentation and personalization
- partner with Product, Marketing, Analytics, and Data Science to design A/B tests, apply segmentation and predictive insights, and improve customer relevance and conversion.
Own the full GTM lifecycle -
connect commercial strategy to launch planning, customer activation, market readiness, adoption, retention, learning, and continuous optimization.
Create performance visibility -
build dashboards, decision-ready reporting, and review rhythms that turn data into recommendations, owners, and measurable performance improvements.
Lead cross-functional orchestration and change -
align global teams around customer outcomes, commercial goals, decisions, risks, dependencies, and business readiness; influence stakeholders through clear analysis and compelling narratives.
Build scalable e-commerce playbooks -
codify repeatable approaches for segmentation, proposition development, launch, experimentation, adoption, optimization, and transfer into business-as-usual ownership.
What We're Looking For:
5+ years of experience in management consulting, commercial strategy, e-commerce, digital commerce, growth, product, or Go-To-Market; experience supporting transactional e-commerce, digital storefronts, Direct-to-Consumer, technology, games, or entertainment is strongly preferred.
Commercial modelling experience including opportunity sizing, forecasting, scenario analysis, business-case development, and assessing incremental revenue and customer value.
Strong hands-on analytical capability including working with SQL, Tableau or similar BI tools, spreadsheets, KPI modelling, segmentation, funnel diagnostics, and AI-enabled analytical tools to generate actionable insights.
Structured, hypothesis-driven problem-solving with the ability to bring clarity to complexity, test assumptions, and make practical recommendations from incomplete information.
Experience with experimentation and optimization including A/B testing, test design, measurement, and using results to improve customer journeys and commercial performance.
Strong e-commerce and customer-lifecycle understanding including digital storefronts, merchandising, offers and promotions, acquisition, conversion, checkout, basket value, repeat purchase, and personalized customer experiences.
Proven ability to connect strategy to execution translating insight into clear choices, roadmaps, operating plans, and measurable outcomes.
Strong cross-functional leadership with the communication, facilitation, and stakeholder-management skills to influence product and business decisions at all levels.
Experience leading business readiness and change for new digital capabilities, customer propositions, or commercial operating models.
Product management or agile delivery experience is a plus.
What we value:
Pace and agility
to react and adjust to changing customer and business needs.
Passion
for delivering measurable business and customer value.
Curiosity
to explore data, challenge assumptions, and translate insight into action.
Commercial judgment
to balance customer value, business impact, pace, and practical constraints.
A growth mindset
and commitment to experimentation and continuous improvement.
Respect
for diverse perspectives, backgrounds, and experiences.
Commitment
to collaboration, transparency, and accountability.
A strong voice
for the customer and the market.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$131,400
—
$197,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Espoo
Workplace: Hybrid
- Senior Backend Software Engineer (Tactical Access)
- Business Automation - Engineering
- Location: Espoo, Finland
- Reports to: Engineering Lead of Tactical Access squad
- Contract type: Permanent
- Hybrid, 3 days per week in the Espoo office
- Employment is subject to applicable security screening (incl. SUPO)
THE MISSION OF THE SENIOR BACKEND SOFTWARE ENGINEER
You will own the backend systems that let customers plan and manage satellite tasking through Tactical Access, ICEYE's tactical customer access product.
Tactical Access is customer-facing on two fronts, API and web, so this role sits at the intersection of backend engineering rigor and product ownership. You will design and operate the services and data models that power satellite tasking for real customers, and you will be trusted to make API design and reliability decisions that customers depend on directly, not just internal consumers.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
EXPECTED OUTCOMES & REQUIREMENTS
Outcomes
- Own end-to-end delivery of at least one significant Tactical Access backend capability, from API design through production operation, with documented tradeoffs
- Reduce production risk in owned services through improved observability (metrics, traces, alerting) and demonstrated root-cause fixes, not just symptom patches
- Ship API changes that account for client/customer impact (versioning, backwards compatibility) with no unplanned breaking changes to integrators
- Collaborate directly with product managers, customers, and other engineering teams to turn business needs into the right technical tradeoffs
- Contribute full-stack when end-to-end delivery requires it, without backend ownership slipping as a result
- Actively raise the engineering bar in code review and architecture discussions for the team, not just their own PRs
Role-specific Competences
- Production backend engineering experience in Go (or a closely comparable typed language) building and operating APIs and backend systems in production
- API design and lifecycle ownership: versioning, backwards compatibility, and reasoning about customer impact of changes
- Cloud (AWS) and container/orchestration experience (Docker, Kubernetes, Terraform); on-prem environment awareness is a plus
- Data and messaging experience: PostgreSQL for storage, NATS for event-driven communication
- Observability experience: building and maintaining dashboards and alerting with Prometheus, Grafana, and OpenTelemetry; comfortable distinguishing metrics, logs, and traces during a live incident
- Treats testing, documentation, and code review as core engineering practice, not overhead
- Applies security and quality best practices in a production, customer-facing system
- Good experience in AI-assisted engineering tools (Cursor, Devin, or similar)
- Familiarity with authentication/authorization standards (OAuth, OpenID Connect, JWT) and geospatial data (PostGIS, GeoJSON)
KEY COMPETENCES
In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process:
Intellectual Firepower: Rapidly comprehends, structures and synthesizes complex information, draws accurate conclusions, and communicates them with clarity.
Passion & Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge.
Ownership & Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered.
Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate.
Integrity & Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow.
APPLICATION PROCESS
- TA Partner Screen
- Hiring Manager Interview
- Technical Interview
- Values & Fit Interview
WHAT WE OFFER AT ICEYE
At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team, which is why your growth, wellbeing, and success are a priority.
As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a culture that values collaboration, curiosity, and integrity. ICEYE is a place where your contributions have a visible impact, and where we celebrate success together.
BENEFITS (FINLAND)
- A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach
- An independent role with a supportive and diverse work environment
- Occupational healthcare, occupational, and accident insurance
- A yearly benefit budget to spend as you wish (sport, transport, bike benefit, wellness, lunch, etc.)
- Phone subscription with iPhone of choice
- Relocation support (flight tickets, accommodation, relocation agency support)
- Time for self-development, research, training, conferences, or certification schemes
- Inspiring and collaborating offices and silent workspaces enable you to focus
Base salary range for this position is 6,000-8,000 EUR per month (gross), contingent on your experience level, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
At ICEYE, we believe that diversity isn't just a buzzword, it's our greatest asset.
We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences.
Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger.
We welcome applications from people of all backgrounds, including those who may need workplace adjustments. If you require any specific accommodations or assistance during the recruitment process for any reason, please let us know.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Germany; France; Netherlands; Spain
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
We are looking for a Mid-Level Security Engineer to own the hands-on engineering and operational work within our security program. You will be embedded in the Cloud Engineering team, report into the Security Officer, and work closely together to identify risks, set priorities, and drive security issues through remediation. You will act as a security enabler across all Product & Engineering.
WHAT YOU WILL OWN
- Run our public bug bounty program: triage reports, reproduce and validate findings, communicate clearly with security researchers, and drive remediation through to closure.
- Investigate reported vulnerabilities at the code level, including our Rust core, Go and Python tooling.
- Enable engineers to build secure systems: provide tooling, paved-road defaults, documentation, and practical guidance so security is the easy path, not a checkpoint.
- Partner with engineering teams to design, review, and verify fixes, and set clear security requirements on changes where the risk warrants it.
- Harden and maintain our GitHub organization’s security posture, including secret scanning, push protection, branch protection and rulesets, dependency alerts, and code scanning, in partnership with the engineering teams that use these repositories daily.
- Monitor, investigate, and respond to security alerts across AWS, Kubernetes, CI/CD, and related infrastructure.
- Track and report security metrics (vulnerability remediation SLAs, MTTR, patch latency, critical findings) and keep reporting current for the Security Officer.
- Implement, configure, and maintain security tooling across our development and cloud environments.
- Support security incident response, including investigation, containment, remediation, and follow-up.
- Maintain clear, complete, and auditable records of vulnerability and incident work in our tracking systems.
- Build security automation and guardrails that scale across the development lifecycle: CI/CD security checks, policy-as-code, GitHub automation, and automated cloud security controls, so secure defaults are enforced by tooling rather than review.
- Participate in threat modeling and architecture reviews for new services and major changes.
We are also building out our ISMS, which creates opportunities to contribute to security-tooling evaluations, technical vendor assessments, and proof-of-concept work. Formal compliance ownership, vendor risk assessments, and customer security questionnaires remain with the Security Officer.
This is a hands-on technical role focused on security engineering, vulnerability management, and incident response. The Security Officer owns compliance, formal third-party risk assessments, and customer security questionnaires, allowing you to focus primarily on engineering work. On-call expectations are low: there is no formal rotation, though occasional availability for high-severity incidents is expected.
WHO YOU ARE
- You can read and navigate an unfamiliar codebase (Rust, Go, Python) well enough to validate a vulnerability report, trace its impact, and judge whether a proposed fix actually closes it.
- You write and maintain automation and security tooling comfortably, and can hold a credible technical conversation in code review.
- Experience triaging vulnerability reports or working with a bug bounty program, vulnerability disclosure program, product security team, or similar function.
- Practical knowledge of cloud and container security, particularly AWS and Kubernetes.
- Familiarity with GitHub security features and securing CI/CD pipelines.
- The ability to investigate alerts and vulnerabilities methodically, distinguish genuine risk from noise, and recommend proportionate remediation.
- Clear written communication skills for working with external researchers and internal engineering teams.
- A self-directed approach and comfort independently managing a security queue.
- 3+ years in a hands-on security engineering, product security, or vulnerability management role.
Nice to have
- An offensive security background, such as penetration testing, CTF participation, vulnerability research, or exploit analysis.
- Experience working in an open-source company or contributing security improvements to open-source projects.
- Familiarity with cloud-native incident response.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Capital.com is looking for an experienced compliance leader to hold two Senior Manager Functions for our UK entity: Head of Compliance (SMF16) and Money Laundering Reporting Officer (SMF17). The role reports to the Group Chief Compliance Officer, has direct and unrestricted access to the UK Board and carries overall responsibility for the effectiveness of the UK compliance and financial crime frameworks.
You will lead an effective and independent second line Compliance function, serve as the firm's principal point of contact with the FCA and UK law enforcement and advise the UK Board, Board Committees, Executive Committee and senior management on regulatory risk, financial crime, conduct and customer outcomes. This is a senior, high visibility role for an experienced compliance leader who can combine independent judgement and constructive challenge with commercially pragmatic advice.
As Head of Compliance (SMF16)
Lead and continuously enhance the UK Compliance Framework, including policies, procedures, governance and controls relating to Consumer Duty, conduct risk, market abuse, transaction reporting, conflicts of interest, personal account dealing, financial promotions, product governance and client assets.
Lead the Compliance team's handling of customer complaints and set the firm's complaints-handling policy.
Serve as a member of the UK Executive Committee, contributing to strategic decision making while ensuring that regulatory considerations and good customer outcomes are embedded across the business.
Prepare and present regular Compliance and Consumer Duty reports to the UK Board, Executive Committee and relevant governance committees, providing clear insight into regulatory risks, customer outcomes, emerging issues and the effectiveness of the UK Compliance Framework.
Identify owners for the company's regulatory returns and ensure they are prepared and submitted accurately and on time.
Act as the firm's primary point of contact with the FCA, coordinating notifications, periodic updates, and responses to regulatory, legal and law enforcement enquiries.
Run horizon scanning for upcoming regulatory change and translate it into firm policy.
Provide strategic regulatory advice and challenge on new products, product governance, business initiatives, outsourcing arrangements, acquisitions, major projects and regulatory change, ensuring that conduct risks and good customer outcomes are addressed from the outset.
Provide second line oversight and regulatory challenge in relation to the firm's Consumer Duty and Operational Resilience frameworks.
Working closely with Group Assurance, develop the risk based Compliance Monitoring Programme and oversee its effective execution, escalation of findings and timely remediation, while ensuring that UK Compliance policies and procedures remain current and effective.
Design and deliver regulatory training across the business.
Maintain the firm's breach register and report significant breaches to the FCA.
Lead or oversee investigations into regulatory breaches, compliance incidents and financial crime matters, ensuring timely escalation, remediation and regulatory reporting where required.
Maintain the Conflicts of Interest Register and lead the identification of new conflicts.
Build and oversee systems and controls to detect and prevent market abuse by clients, including STOR disclosures to the FCA.
Own the effective operation and second line oversight of daily EMIR and MiFIR reporting, including MDP monitoring, and ensure that reporting errors and omissions are investigated, remediated and notified to the FCA where required.
Consult with and inform the CASS Office on CASS breaches, incidents and related MI, in line with the CASS Breach and Escalation Policy.
Lead, develop and mentor the UK Compliance team, with responsibility for its day to day priorities, resourcing, performance and ongoing development.
Work collaboratively with Group Compliance, Group Financial Crime, Group Assurance, Risk, Legal, Internal Audit and business stakeholders while retaining responsibility for the oversight and effectiveness of the UK Compliance Framework.
As Money Laundering Reporting Officer (SMF17)
Hold FCA approval as MLRO for the UK entity and fulfil the Prescribed Responsibilities for financial crime under SMCR.
Report regularly to the UK Board and governance committees on financial crime risk.
Prepare and present the annual MLRO Report and regular financial crime reporting to the UK Board and relevant governance committees, providing an independent assessment of framework effectiveness, material risks, management information and required enhancements.
Act as the primary contact with the FCA and UK law enforcement on financial crime matters.
Receive, assess and decide on internal Suspicious Activity Reports, including DAML SARs, and determine when to escalate to the National Crime Agency.
Maintain clear records of SAR decisions and rationale.Working closely with Group Financial Crime, oversee the effective implementation and ongoing operation of the UK AML, CTF and CPF Framework, including the Business Wide Risk
Assessment and Customer Risk Assessment methodology, while retaining accountability for its effectiveness within the UK business.
Provide independent second line oversight of customer due diligence, enhanced due diligence, onboarding, ongoing monitoring, transaction monitoring and high risk client review and escalation processes operated by the first line.
Own the UK sanctions compliance programme and ensure alignment with OFSI requirements.
Design and oversee the AML/CTF training programme so staff receive role-appropriate financial crime education.
Working with Group Financial Crime, Group Assurance and Internal Audit, lead or oversee financial crime monitoring and thematic reviews and ensure that related findings and remediation actions are completed effectively and on time.
Requirements
Current or recent approval as SMF16 and/or SMF17 (or directly equivalent Senior Manager Function experience) at an FCA-regulated firm.
Significant experience leading a Compliance function within an FCA regulated investment firm, ideally involving retail investment services, CFDs, spread betting, brokerage or another trading environment. Experience in fintech, payments or electronic money would also be advantageous.
In depth knowledge of the UK regulatory framework, including FSMA, the FCA Handbook, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, the Money Laundering Regulations 2017, POCA, the Terrorism Act, the UK sanctions regime and relevant FCA guidance, including SYSC 6.1.1R and the Financial Crime Guide.
A track record of managing SAR submissions to the NCA and running a firm's sanctions and financial crime programme.
Demonstrable experience designing, implementing and enhancing Compliance Frameworks, overseeing Financial Crime Frameworks and Business Wide Risk Assessments and preparing Board level Compliance and MLRO reporting.
Strong understanding of Consumer Duty, retail conduct, product governance, market conduct, transaction reporting, CASS and Operational Resilience requirements.
Experience developing and overseeing risk based Compliance Monitoring Programmes and driving effective remediation of regulatory issues.
Proven experience building constructive relationships with the FCA and Boards, including leading supervisory engagement, regulatory reviews, notifications, submissions, applications and other material regulatory correspondence.
Proven leadership and people management experience, including building, developing and motivating a high performing Compliance team and supporting professional development and succession planning.
Outstanding written, verbal, presentation and stakeholder management skills, with the credibility to provide independent challenge and translate complex regulatory requirements into clear, practical and commercially proportionate business guidance
Nice to Have
Experience covering both Head of Compliance and MLRO functions in a single role.
Background in CFDs, brokerage, fintech or payments.
Experience with automated onboarding and digital KYC tools.
CAMS, ICA, ACAMS or an equivalent compliance or financial crime professional qualification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction.
- Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams.
- Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise.
- Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction.
- Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts.
- Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers.
- Mastery of complex deal structuring, risk navigation, and pricing.
- Exceptional executive communication and a reputation for precision and trust.
EVEN BETTER...
- Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike.
- Experience operating alongside founders/executives in front of strategic customers.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоleadГеография найма не уточнена
УдалённоRemote, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоAmericas; EMEA
УдалённоRemote, India, APAC
ГибридNew York
ГибридseniorNew York City
УдалённоseniorUS Remote
United States, San Mateo, CA
ГибридseniorRelocation support (flight tickets, accommodation, relocation agency support)
УдалённоGermany; France; Netherlands; Spain; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds
ГибридheadLondon, England, United Kingdom
УдалённоГеография найма не уточнена
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA