Location: Chișinău, Moldova
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Advisor – Microbiology, Laboratory Information Systems, and Antimicrobial Stewardship will support the Ministry of Health in carrying out life-saving humanitarian assistance (LHA) in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Adviser will be technical support with a special emphasis on the emergence and spread of antimicrobial resistance (AMR) and other high-threat pathogens that pose a significant risk to global health security.
The Senior Advisor will support the appropriate multi-sectoral Government Departments and Agencies - such as the Ministry of Health, the National Agency for Public Health and The National Food Safety Agency for the effective adoption and implementation of life saving interventions focusing on the emergence and spread of antimicrobial resistance (AMR) and other high-threat pathogens that pose a significant risk to global health security. The Senior Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the GHS projects and Pandemic Fund (where applicable). Specifically, the Adviser will focus on bridging the gaps that persist in laboratory data integration, standardization, and use for decision-making. Addressing these gaps requires senior-level technical leadership that bridges microbiology, digital health, and stewardship practice, while supporting alignment with international standards such as GLASS, CAESAR, and IHR reporting requirements, The Senior Advisor will be based within the Ministry of Health. The Advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. Department of State monthly.
Responsibilities
The Senior Advisor will provide high-level technical guidance and hands-on advisory support at the intersection of microbiology, laboratory information systems, data and digital solutions, and antimicrobial stewardship. Directed by the Ministry of Health, the Advisor will support two core workstreams:
Strengthening Data and Digital Solutions
, with a focus on laboratory data systems, interoperability, and use of microbiology and AMR data for surveillance and response.
Antimicrobial Stewardship (AMS) at the hospital level,
including laboratory-clinical integration, hospital-level stewardship systems, mentorship of hospital leaders and personnel, and alignment of microbiology data with stewardship decision-making.
Overarching Responsibilities
Serve as a senior technical advisor to the Ministry of Health, the National Agency for Public Health, and The National Food Safety Agency, on microbiology, laboratory systems, AMR surveillance, and AMS.
Provide strategic guidance to ensure alignment of laboratory and stewardship activities with international standards.
Contribute to national policy discussions related to AMR surveillance, laboratory strengthening, and digital health systems.
Support procurement of laboratory equipment, reagents, and digital tools as needed.
Strengthening Data and Digital Solutions
Provide expert input into the assessment, design, and strengthening of laboratory information systems (LIS) and their integration with national surveillance and emergency operations platforms.
Support interoperability between laboratory information systems for human health and animal health, hospital data systems, and national dashboards, including standardization of microbiology and AMR data elements.
Advise on data quality assurance, governance, and use of laboratory and AMR data for outbreak detection, monitoring, and decision-making.
Collaborate with EpiC Moldova’s Digital Solutions Advisor to ensure microbiology and AMR requirements are embedded in digital health architectures and dashboards.
Contribute to the development of standardized microbiology and AMR data dictionaries and coding systems.
Support the implementation of data validation and quality control mechanisms.
Antimicrobial Stewardship (AMS)
Provide technical support for hospital-based antimicrobial stewardship initiatives and AMS committees, with a strong focus on the role of microbiology laboratories in stewardship decision-making.
Support the development and operationalization of AMS guidelines, SOPs, standard protocols, and reporting tools that integrate microbiology, antimicrobial consumption, and resistance data.
Strengthen laboratory–clinician collaboration for timely reporting, interpretation, and use of microbiology results in clinical care and outbreak response.
Support training, mentorship, and peer exchange activities for microbiologists, clinicians, pharmacists, and AMS committee members.
Promote sustainable approaches to laboratory system strengthening and AMS that can be institutionalized beyond the life of the project.
Support the development of antimicrobial consumption monitoring systems and benchmarking tools.
Conduct regular AMS program evaluations and continuous quality improvement activities.
Performance Metrics and Deliverables
Set Quarterly Performance Indicators to Strengthen Laboratory Systems and Other AMS Initiatives.
Deliver progress reports against milestones of technical workplans annually.
Ensure 100% compliance with international standards and reporting requirements.
Achieve metrics agreed upon with the Ministry of Health during onboarding.
Travel and Field Work
Most of the Senior Advisor’s responsibilities will involve engagement with agencies, ministries, and hospitals in Chișinău. There may be a need for the Senior Advisor to travel to regional hospitals outside Chișinău, but this travel will be limited.
Reporting:
The Senior Advisor will provide a monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a report to U.S. Embassy/Department of State (and participate in regular calls) to include a short paragraph about main successes.
Qualifications
Advanced degree such as PhD, MD, DVM, PharmD or MSc with significant experience in Microbiology or Clinical Microbiology is required. Additionally, a master’s in public health (MPH), Public Health Policy, or Public Health Management is preferred.
Minimum of twenty (20) years of progressively responsible experience in microbiology and laboratory systems strengthening in low- and middle-income country contexts.
Demonstrated experience strengthening laboratory information systems (LIS), laboratory data flows, and interoperability with national surveillance or digital health systems.
Strong technical expertise in antimicrobial resistance (AMR) surveillance and antimicrobial stewardship (AMS), including hospital-based stewardship models.
Experience providing technical assistance across multiple countries, preferably in Europe and Eurasia.
Experience working for the Ministry of Health, NAPH, or regional surveillance networks (e.g., GLASS, CAESAR).
Familiarity with international standards, EU health data frameworks, and international AMR reporting requirements.
Strong understanding of healthcare system, public health system and national health information systems in Moldova
Proven experience integrating microbiology and AMR data into dashboards, decision-support tools, or emergency operations systems.
Experience with emergency response operations and surge capacity requirements.
Strong project management skills with ability to deliver results on time and within budget.
Excellent problem-solving skills and ability to work independently in complex environments.
Strong facilitation, mentoring, and stakeholder engagement skills.
Strong written and spoken English; working knowledge of Romanian and/or Russian is required.
Preferred Experience
Professional Certification (ISO 15189): Laboratory Management or Quality Management System (QMS) Certification.
Experience with Laboratory Information System (i.e, OpenELIS, DHIS2, LabVantage).
Publications in Peer Reviewed Journals within the Last Three Years on AMR, AMS, Laboratory Systems, or Digital Health.
Experience working with donor-funded projects and associated reporting requirements.
Knowledge of healthcare system and public health system in Eastern Europe and Eurasia.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Worldwide
Workplace: hybrid
Guest Service Supervisor
Reports to : Guest Service Manager
Responsibilities :
· Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes.
· Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay.
· Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment.
· Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships.
· Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices.
· Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks.
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Profile :
· Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting;
· Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
· Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
· Proven leadership and supervisory skills, with the ability to motivate and develop a team;
· Strong organizational and multitasking abilities with exceptional attention to detail;
· Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy;
· Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus;
· Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
· Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Length of contract :
4 months on / 2 months off
Embarkation as soon as possible
Location: Sierra Leone
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior HIV Advisor will support the Sierra Leone Ministry of Health (MOH) and the National HIV/AIDS Control Program in carrying out life-saving humanitarian Assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
The primary focus is providing technical leadership for the National HIV Surge Operational Strategic Plan and to accelerate progress toward the global 95-95-95 and national 98-98-98 targets, as well as to achieve elimination of maternal to child transmission of HIV.
The Advisor will serve as a high-level liaison between the Department of State (DOS), the U.S. Centers for Disease Control. the MOH, and international donors to ensure a data-driven, decentralized response to the HIV epidemic in Sierra Leone. The Advisor will be based at the National AIDS Control Program (NACP) within the MOH.
Responsibilities
Support the National AIDS Control Program at National and District Level
NSP Finalization:
Assist NACP in finalization of NSP and planning its implementation.
Clinical Guidance:
Advise on relevant updates to national clinical guidelines for initiatives such as the introduction of dual HIV/Syphilis/HepB testing and the rollout of PrEP (including Lenacapavir) for high-risk pregnant and breastfeeding women.
Service Decentralization:
Assist District Health Management Teams (DHMTs) with organization of monthly HIV data reviews amongst HIV stakeholders in each district. Facilitate targeted interventions based on data.
Strengthen NACP’s coordination of HIV service delivery through mentorship, cohort monitoring, quality improvement tools, and enhanced supervisory arrangements.
Support the expansion of HIV diagnosis and treatment services across additional sites in collaboration with NACP and partners.
Support HIV Surge and Elimination of Maternal to Child Transmission Initiatives
Support Surge Coordination:
Help coordinate monthly surge meetings for key HIV stakeholders at the national level.
eMTCT Scale-up:
Support the integration of HIV services into Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) platforms to reduce vertical transmission from 11.5% to below 5%. Ensure universal ANC1 testing in non-partner supported health facilities
Strategic Planning:
Assist program manager with technical oversight for the five pillars of the National HIV Surge Plan, focusing on expedited case identification using index testing and the "Back-to-Care" initiative to re-engage the 6,000–7,000 clients lost annually.
Index Testing:
Assist with scale up of index testing at all facilities across partners and non-partner supported sites.
Viral Load
: Assist with scale up of viral load testing at all facilities providing HIV care. Ensure that results are reverted to clients and supporting U=U messaging.
Support MOU Implementation under NACP G2G:
The Advisor will provide critical technical oversight for the implementation of the Government-to-Government (G2G) Memorandum of Understanding (MOU) between the U.S. Government and the Sierra Leone Ministry of Health/NACP. This involves ensuring that milestone-based programming aligns with accountability standards and national targets as direct G2G funding is increased.
Milestone Verification
: Monitor and verify the achievement of technical milestones linked to G2G funding, specifically those related to HIV Surge metrics and eMTCT validation.
Financial & Technical Alignment
: Work with the NACP leadership to ensure that G2G resources are strategically allocated to high-yield activities such as PITC, index testing, and pediatric ART expansion.
Capacity Building:
Provide mentorship to NACP staff to strengthen internal management systems required for sustainable G2G implementation and direct funding eligibility.
Risk Mitigation:
Identify potential bottlenecks in the implementation of the MOU and develop proactive solutions to ensure uninterrupted service delivery and compliance
Joint Reviews:
Lead the technical preparation for quarterly and annual G2G performance reviews, ensuring data integrity and alignment between national reporting and USG requirements.
Key Deliverables
The Senior HIV Advisor is responsible for the following deliverables, to be submitted in accordance with the LEAP Global reporting cycle:
Updated Clinical SOPs:
Technical guidance and Standard Operating Procedures for the introduction of dual HIV/Syphilis/HepB testing and the administration of Lenacapavir/PrEP for pregnant and breastfeeding women.
eMTCT Integration Plan:
A detailed strategy for the institutionalization of HIV services within the RMNCAH platforms, specifically targeting universal ANC1 testing in non-partner health facilities.
Monthly National Surge Coordination Summaries:
Technical briefs from the national monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
Monthly District Surge Coordination Summaries:
Technical briefs from the district monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
"Back-to-Care" Performance Reports:
Quarterly analysis of re-engagement efforts for the 6,000–7,000 clients lost to follow-up, including retention trends.
Index Testing & Viral Load Scale-up Trackers:
Monthly facility-level data reports monitoring the expansion of index testing and Viral Load (VL) testing coverage, including results turnaround times and U=U messaging uptake.
G2G Milestone Verification Reports:
Formal quarterly reports verifying the achievement of technical milestones linked to Government-to-Government funding.
NACP Capacity Building Plan:
A mentorship and training log documenting efforts to strengthen NACP’s internal management systems for direct funding eligibility.
G2G Quarterly Performance Review Packages:
Integrated data packages for joint USG/MOH reviews, ensuring alignment between national reporting and PEPFAR/DOS accountability standards.
Weekly Success Calls/Bullet Points:
Brief weekly updates to DoS/Sierra Leone and CDC/Sierra Leone on key wins and immediate challenges.
Comprehensive Monthly Technical Report:
A detailed narrative report submitted by the 5th of each month, summarizing all technical assistance provided and progress against the work plan.
REPORTING
The Senior HIV Advisor will submit monthly reports to the Senior Foreign Assistance Specialist at the U.S. Embassy, Freetown and the PEPFAR Program Director at the US Centers for Disease Control & Prevention, Freetown, submitted by the 5th day of the following month. Reporting to and receiving technical guidance from the NACP Program Manager (PM) or his designate, the Senior HIV Advisor will work closely with the U.S. Department of State (DoS)/Sierra Leone, CDC/Sierra Leone, and LEAP Global teams. Based at the NACP Office in Freetown, the Advisor will coordinate site visits and any extended off-site work with the NACP PM or designate, DoS/Sierra Leone and CDC/Sierra Leone. Quarterly meetings will be held with DoS/Sierra Leone and CDC/ Sierra Leone to review progress and priorities.
Qualifications
Medical degree required (e.g., MBChB, MBBS, MD, or equivalent).
Master’s degree preferred: Master of Medicine (Internal Medicine, Pediatrics, Infectious Diseases, or related fields) or Master of Public Health.
At least seven years of progressively responsible experience in HIV/TB/STI strategic planning and/or national health sector strategy development in sub-Saharan Africa.
Experience with national HIV/TB/STI program reviews, sustainability planning, and domestic resource mobilization.
Familiarity with Sierra Leone’s HIV/TB response architecture and strategic documents (advantage).
Proven team leadership and mentorship skills.
Demonstrated experience aligning work to results and performance frameworks.
Strong facilitation and stakeholder engagement skills, including working with government, local organizations, and community representatives.
Excellent analytical, writing, and synthesis skills, with demonstrated ability to deliver high-quality outputs under tight timelines.
Demonstrated technical leadership, program management, and problem-solving skills.
At least five years of experience with, or strong knowledge of, Global Fund operating procedures and financial management processes.
Understanding of USG rules and regulations preferred.
Ability to work effectively with a broad range of MOH, NACP, and USG personnel and partners.
Ability to work independently and collaboratively to achieve consensus on policy, program, and administrative matters.
Strong communication skills for both health and non-health audiences.
Proven ability to communicate clearly and concisely in English, both orally and in writing.
Excellent verbal communication skills, tact, and diplomacy to build sustainable working relationships with public and private organizations.
Excellent written communication skills for preparing reports, documentation, and briefing papers.
Strong computer skills for implementing, analyzing, monitoring, and managing activity goals, inputs, outcomes, and achievements.
Experience in teaching, training, and capacity building.
Experience working with key stakeholders in HIV/TB/STI programming, preferably national stakeholders and international donors.
Work authorization in Sierra Leone is required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Worldwide
Workplace: hybrid
VIP SERVICES MANAGER
Department / Section:Hotel / VIP Services
Reports to:Guest Services Manager
The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Contract: 4 months on / 2 off
Start date – For Pooling purposes
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Liquidity Platform
The Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues — across both CeFi and DeFi — strategy services for automated pricing and trading bots, high-frequency data capture and analysis, and state-of-the-art micro frontends for trading management. On top of this infrastructure, we build highly customized strategies to facilitate crypto liquidity.
Our engineering teams own the full trading lifecycle, from venue connectivity and execution to strategy, data, risk, and analytics. Our risk solutions are independent of trading logic, decoupled by design, and connected to 20+ trading venues across spot, derivatives, and event-contract markets. If you are a strong technologist excited about the potential of crypto trading and fully-automated systematic trading, we should talk.
About the Role
We are hiring software engineers across the Liquidity Platform’s engineering teams. You will design, build, and operate the systems that price, execute, monitor, and safeguard our liquidity-providing business 24/7. You will work closely with liquidity managers, product managers, and desk developers — developing strategies, services, and infrastructure using in-house toolkits — while growing capabilities in inventory and risk management, strategic problem solving, cross-functional collaboration, and effective communication.
These roles are open to Senior and Staff-level candidates; scope and title are calibrated based on experience and impact. Specializations span Delta One Systematic Trading, Cash OTC, Option Market Making, Trading Infra Service, Data Engineering and Risk & Analytics.
What You’ll Be Doing
Design, build, and operate scalable, fault-tolerant, low-latency trading infrastructure and microservices that handle 24/7 crypto market operations.
Build and maintain connectivity to centralized exchanges, DeFi venues, and counterparties using FIX 5.0+, WebSocket, HTTP/2, and REST — handling the real-world complexities of external integrations and on-chain data.
Develop and maintain core services across the trading lifecycle: strategy and execution engines, automated pricing and trading bots, order execution and position tracking, trade & position data platforms, and risk & analytics systems.
Architect and optimize high-throughput order execution with sub-millisecond latency targets, and build real-time market-data pipelines aggregating order books and price feeds across multiple venues.
Implement pre-trade risk controls, circuit breakers, rate limiters, position/PnL and risk calculations, automated alerting, and high-availability architecture.
Implement robust monitoring, alerting, and auto-recovery so strategies remain stable, scalable, and self-healing in a 24x7 trading environment.
Build trusted data models, reconciliation workflows, and data-quality controls with clear lineage, reproducibility, and documentation — delivering outputs for the trading desk, Finance, and Operations.
Profile and eliminate latency hotspots using garbage-free coding and lock-free concurrency; continuously improve system performance and user experience.
Collaborate with liquidity managers, product managers, desk developers, risk, finance, and operations to design, implement, and roll solutions into production.
Conduct code reviews, mentor junior engineers, and uphold scalability, resiliency, maintainability, and security best practices across all development activities.
What We Look For In You
STEM foundation:
Bachelor’s degree or above in Computer Science, Engineering, Mathematics, Physics, or a related technical discipline; a combined finance background is advantageous.
Experience:
Typically 3–8 years in software or data engineering (level-dependent), ideally with exposure to trading, OMS, middle/post-trade, or latency-sensitive systems.
Languages:
Strong proficiency in one or more of Java (17+), Rust, C++, or Python, with a focus on code quality and operational reliability.
Systems:
Strong understanding of high-performance, low-latency distributed systems, multi-threaded/concurrent programming, and — where relevant — JVM internals and GC behavior.
Connectivity & protocols:
Hands-on experience with FIX 5.0+, WebSocket, HTTP/2, and REST APIs, plus network protocol and TCP/UDP optimization.
Data & messaging:
Strong SQL (MySQL, PostgreSQL — schema design and performance tuning); experience with Redis and Kafka.
Infrastructure:
Comfortable in Linux/Unix environments; familiarity with Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, AliCloud, GCP) and on-premise infrastructure.
Markets:
Understanding of market microstructure, order lifecycle, and core trading concepts such as PnL, margin, leverage, and market risk.
Mindset:
Strong analytical thinking, ownership, and attention to detail; able to work effectively under pressure in a fast-paced environment; a controls mindset around data quality and reproducibility.
Communication:
Excellent communication and collaboration skills across business and technical teams; fluency in English required, with Chinese/Mandarin a strong plus for global, cross-functional work.
Passion:
Genuine interest in crypto markets, blockchain, and the broader financial industry, and a drive to keep learning new technologies.
Nice to Haves
Prior experience in proprietary trading, market making, quantitative research, or front-office technology at exchanges, banks, or investment institutions.
Experience with execution algorithms (TWAP, VWAP, iceberg, sniper, smart order routing) and backtesting / strategy-simulation frameworks.
Low-latency tooling and IPC: Aeron, Chronicle Queue, Disruptor, shared-memory messaging, Agrona Collections, Protocol Buffers, SBE.
Frameworks and libraries such as Spring, Netty, and Vert.x.
Modern data platforms (Spark/PySpark, Iceberg, ClickHouse, InfluxDB), workflow orchestration (Airflow, Celery), and ML tooling (MLflow, TensorFlow).
Strong understanding of DeFi, blockchain, smart contracts, and crypto exchange APIs; exposure to event-contract / prediction markets.
Agentic programming fluency — hands-on use of AI coding tools (e.g., Claude Code, Codex) on real production work.
Risk and compliance experience; professional certifications such as CFA or FRM.
Technical Environment
Languages:
Java 17+, Rust, Python, C++
Protocols:
FIX 5.0+, WebSocket, HTTP/2, REST
Stack:
Spring, Netty, Aeron, Chronicle Queue, Disruptor, Kafka, Redis, etcd, MySQL, PostgreSQL, InfluxDB, ClickHouse, Iceberg, Spark
Infrastructure:
Linux/Unix, Docker, Kubernetes, CI/CD, AWS / AliCloud / GCP
Team Specializations
The Liquidity Platform comprises several engineering teams. Depending on your strengths and interests, you may join one of the following:
Delta One – Systematic Trading:
Build cross-venue liquidity and market-making strategies with deep market-microstructure and execution-optimization focus.
Option Market Making:
Build and operate automated option market-making strategies and pricing systems — managing volatility, greeks, and inventory risk while quoting continuously across crypto options venues.
Cash OTC:
Develop and own OTC trading strategies and their production environment, partnering closely with liquidity and product managers.
Trading Infra Service:
Build and maintain the core strategy engine and trading-infrastructure microservices on a distributed, enterprise-grade architecture. Deliver high-throughput, sub-millisecond order execution, market-data pipelines, and exchange connectivity.
Data Engineering:
Own the trade & position platform end-to-end — venue connectors, the Python + SQL data model, reconciliation, and data-quality controls.
Risk & Analytics:
Build a greenfield, next-generation risk platform — real-time risk monitoring, PnL/risk calculation, alerting, and circuit-breaking strategies.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
The role
Senior Program Officers are the leaders of GiveWell's grantmaking. In this role, you'll take primary responsibility for a significant grantmaking portfolio, setting its strategy and sifting through the many opportunities we could fund to focus on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You'll also communicate externally about our work and mentor and advise other members of the team.
You will build and lead a grantmaking portfolio that brings rigor and creativity to GiveWell's hardest funding problems. You'll combine rigorous review of empirical evidence, cost-effectiveness modeling, strong grantee relationships, ground-truthing of how programs are actually delivered, discussions with subject matter experts, understanding of the broader context, and your own judgment to decide what to fund, how to structure it, and when to build something new. In the course of your work, you might approach questions like these:
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
When the best opportunity doesn't exist yet, how do we create it, whether through co-design, seeding an implementer, or shaping broader incentives?
What is the best direction for our portfolio, and are we correctly prioritizing the programs and grantees we fund?
Where are the highest-impact opportunities to expand the portfolio while improving its cost-effectiveness?
How can we triangulate empirical evidence against expert opinion and other qualitative features, like a grantee's organizational track record?
Do a grantee's reported outputs reflect real coverage, quality, and adherence to evidence-based practices on the ground?
What research can we fund today that could substantially improve our grantmaking five years from now?
How much uncertainty are we willing to accept before making a grant, and which questions do we need to answer first?
Senior Program Officers work closely with
Senior Researchers
, an equivalently-leveled, parallel role on our team. Senior Researchers typically set the research agenda for grantmaking areas and tackle the thorniest, most open-ended questions we face, while Senior Program Officers own the grant and portfolio decisions — deciding what we fund and why, and incorporating Senior Researchers' analysis into their decisionmaking. Senior Program Officers have a research mindset, too: they're comfortable digging into a cost-effectiveness model and forming their own view of the evidence.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
New Senior Program Officers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months.
We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, Malaria, Nutrition, Vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
The strongest candidates typically have at least 5-10 years of professional experience, a significant portion of which was in similar or closely-related roles. Many of our senior staff have quantitatively-oriented advanced degrees, but there’s no hard academic requirement — what matters to us is that you’ve used empirical tools to make rigorous, evidence-based decisions under uncertainty, whether you’ve done that in graduate training or hands-on experience.
In addition to relevant experience with the responsibilities listed above, we'll be interested in people with strong track records in any of the following areas:
Funding, building or scaling new programs, initiatives, or organizations.
Using rigorous quantitative analysis and cost-effectiveness modeling to support decisionmaking
Building relationships with diverse stakeholders (you'll work with other funders, research organizations, NGOs, and more, so it will be important for you to have strong skill in this area)
Owning large budgets and/or grant portfolios
Excellent written and verbal communication, with an emphasis on directness and clarity
Setting and iterating on strategy in complex, fast moving environments
It’s a plus, but not required, if you have experience:
Engaging with global health, development, or related fields
Reviewing randomized controlled trials and impact evaluations
Working with governments or multilateral organizations
Gathering first-hand data to inform program design
Managing a variety of grant types, including advocacy and market-shaping initiatives
You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You get things done, and you'll drop what you're doing when something matters more. You drive work to conclusions efficiently, and when the evidence shifts or a higher-value opportunity appears, you’re eager to pivot.
You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Application deadline:
We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible.
Miscellaneous details:
Please note that our hiring process relies on some (not all) of the same work trials that we use in our Researcher and Senior Researcher roles (including team-specific Senior Researcher postings). If you applied to one of these roles within the last year, you should hold off on applying to others unless our team reaches out directly. If you're interested in multiple roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: Worldwide
Workplace: hybrid
Assistant Shop Manager - Fashion:
Reports to : Shop Manager
Job Description:
· Assists Shop Manager in leading and mentoring shop staff.
· Works with Shop Manager to analyze and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales reporting findings back to corporate office.
· Ensures the shops are hitting sales targets and meeting performance expectations.
· Understands promotional planner and event schedule to drive product sales and guest traffic.
· Deliver an outstanding guest experience by understanding guest needs and identifying shopping trends.
· Keeps up to date with special promotions and putting up displays.
· Manages inventory with an emphasis on asset protection, counts and stock control in collaborations with Shop Manager and Inventory Specialist.
· Responsible for directing the Inventory Specialist to maintain the organization of the promotional storage locker, in compliance with cruise partner and Heinemann regulations and processes.
· Partners closely with Shoreside Inventory Planner and Operations to provide feedback on stock levels, order quantities, and to lead investigations into inventory discrepancies.
· Maintains accountability for the receiving process, in accordance with Heinemann standards, in conjunction with Shop Manager.
· Ensures and directs Inventory Specialist on the completion of task related to stock control in accordance with Heinemann stock control procedures and checklist.
· Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards.
· Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
· Trains and coaches shop staff on Heinemann’s standards – product knowledge, selling techniques, asset protection and guest service.
· Handles guests’ complaints and queries.
· Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· At least 2 years’ shipboard experience in the Assistant Manager position, or 4 years’ experience as a Retail Manager in a fast pace retail environment, required.
· Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills.
· Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff.
· Ability analyze sales figures and trends.
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
6 Months on / 2 Months off
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The Monitoring and Evaluation (M&E) Specialist will provide technical support to the Office of Monitoring and Evaluation (OME), Division of Global Health Protection (DGHP), Global Health Center (GHC), in support of program monitoring and evaluation activities. The Specialist will contribute to strengthening global health security by supporting the monitoring, evaluation, and performance management of DGHP-supported programs, including the Field Epidemiology Training Program (FETP) and other public health initiatives. This position supports implementation monitoring, evaluation activities, and reporting to assess program effectiveness, efficiency, and impact, while contributing to evidence-based decision-making across the Division. The position may be performed at a government facility, remotely, or in a hybrid arrangement and may include international travel to support country-level technical assistance.
This position is contingent upon award.
Responsibilities
Maintain and enhance data collection platforms and databases to track program implementation, including tools supporting FETP monitoring
Collect, validate, and manage quarterly program data to support performance tracking
Develop data analysis and visualization products to report on implementation progress
Train stakeholders, including country offices and implementing partners, on monitoring tools and systems
Provide technical assistance to DGHP-supported country programs, including international travel to support monitoring activities
Support design, refinement, and implementation of evaluation tools and methodologies
Coordinate evaluation activities across program stakeholders
Conduct data collection, analysis, and synthesis to support evaluation efforts
Prepare written and oral reports summarizing evaluation findings, conclusions, and recommendations
Support dissemination and archiving of evaluation products
Support preparation of project status reports aligned with program work plans and reporting requirements
Assist in development of presentations, briefings, and other communication products for stakeholders
Collaborate with CDC staff, implementing partners, and global stakeholders
Ensure compliance with federal reporting requirements and data collection standards
Support continuous improvement of monitoring, evaluation, and learning processes across DGHP
Qualifications
Master’s degree in Public Health, Epidemiology, Global Health, or a related field
Minimum of 4 years of experience in public health program monitoring, evaluation, or implementation research
At least 2 years of experience in global health security or related international public health programs
Demonstrated experience supporting or working with federal agencies on similar monitoring and evaluation activities
Experience with data collection systems, database management, and analytical tools
Strong analytical, writing, and communication skills, including preparation of technical reports and presentations
Ability to manage multiple tasks and meet reporting deadlines in a dynamic environment
Preferred Qualifications
Experience supporting Field Epidemiology Training Programs (FETP) or workforce development initiatives
Experience working with CDC or similar public health agencies
Experience delivering technical assistance in international settings
Proficiency in data visualization, reporting tools, and dashboard development
Experience training diverse audiences and facilitating stakeholder engagement
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$130,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Athens
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct technical seminars, exhibitions, presentations, webinars on the fire product (for customers and company employees).
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
Market research and сomparative characteristics of products of the competitors.
Develop long-term relationships with key partners of the company.
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
Support sales team with follow from leads in our portal.
Analyze customer needs in collaboration with the sales department.
Key Requirments:
2 or more years of professional experience in Security Systems
Working knowledge of intrusion and IP CCTV and access control systems.
Experience in installing/designing cctv, intrusion or other security systems.
Experience in public speaking (as an advantage).
Strong communication skills.
Availability to travel for business around Greece and Cyprus.
An outgoing personality and can work independently.
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Car allowance and all business expenses and work tools are covered by the company.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk.
A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they must be skilled at managing outsourced service delivery: defining what the UK entity requires, holding Group Risk accountable for quality and timeliness, identifying gaps or conflicts between Group delivery and UK regulatory obligations, and escalating where service levels or outputs fall short.
This creates a dual mandate. The role holder must be a credible, senior risk professional who can engage substantively with risk content (frameworks, stress tests, MI, regulatory submissions). They must also be an effective governance operator who can manage intra group outsourcing relationships with the same rigour the FCA would expect for any outsourced critical or important function.
The role reports directly to the UK CEO with a functional dotted line to the Group CRO. The Head of Risk will be the primary risk voice in UK governance forums and the lead point of contact for FCA supervisory engagement on risk matters.
Responsibilities
UK Risk Accountability and Framework Ownership
Own the UK enterprise risk management framework end to end, ensuring it is proportionate, current, and aligned with FCA expectations under SYSC, PRIN, and Consumer Duty
Maintain the UK Risk Register with clear ownership, assessment methodology, defined review cycles, and escalation triggers
Own the UK risk management framework and RAS, translating Group risk appetite into UK specific decision boundaries that reflect local regulatory constraintsProvide independent 2nd line oversight and challenge to 1st line risk owners across operations, technology, client services, and commercial functions (excluding dealing, which reports separately)
Outsourced Risk Service Management
Act as the intelligent client for risk services delivered by the Group Risk team, including but not limited to: market risk monitoring, credit/counterparty risk assessment, quantitative risk modelling, stress testing, and risk MI production
Define and document what the UK entity requires from Group Risk in terms of scope, quality, timeliness, and regulatory standard, formalised through an intra group service level framework or equivalent
Monitor and challenge the quality and completeness of Group Risk outputs before they are used in UK governance forums, board packs, or regulatory submissions
Identify gaps between Group Risk delivery and UK specific regulatory requirements, and escalate where those gaps create risk to the UK entity’s compliance posture
Maintain an outsourcing risk assessment for Group Risk services consistent with FCA expectations for oversight of outsourced critical or important functions under SYSC 8
Ensure that the UK entity retains sufficient knowledge and capability locally to oversee outsourced risk functions, avoiding inappropriate dependency on Group without independent local scrutiny
Regulatory, Prudential, and Conduct Risk
Lead or substantively oversee the UK ICARA (Internal Capital Adequacy and Risk Assessment) process, coordinating with Group Risk and Group Finance on stress testing, scenario analysis, and capital/liquidity adequacy
Ensure market risk, credit/counterparty risk, and concentration risk are monitored and reported to a standard that meets MIFIDPRU requirements, whether produced locally or by Group
Integrate conduct risk assessment into product governance, pricing decisions, and client outcome monitoring in line with Consumer Duty (PRIN 2A)
Oversee operational risk including business continuity, IT resilience, and third party risk, ensuring the UK entity maintains visibility even where platforms and infrastructure are managed at Group level
Reporting and Management Information
Deliver risk MI to the UK Board, UK ExCo, and relevant governance committees on a defined cadence, with clear narrative on trends, near breaches, breaches, and required actions
Own and maintain Key Risk Indicators (KRIs) across all material risk domains, each with predefined thresholds and mandatory escalation actionsPrepare risk sections for board packs, regulatory returns, and FCA supervisory engagement materials
Critically assess risk MI received from Group Risk before presenting to UK governance forums, ensuring it accurately reflects UK specific exposures and is not simply a Group level aggregation
Stakeholder Engagement
Act as the primary point of contact for risk matters with the FCA during supervisory interactions, skilled persons reviews, and thematic exercises
Maintain effective working relationships with the Group CRO and Group Risk team, balancing collaborative alignment with independent challenge where UK interests diverge from Group priorities
Collaborate with the Head of Compliance (SMF16/17) to ensure clear delineation of 2nd line responsibilities with no gaps or duplication
Engage with internal and external auditors on risk related findings, ensuring timely remediation and structural fixes
Team and Capability Building
Build the UK risk function progressively as the office grows, identifying where local capability is needed versus where Group delivery remains appropriate
Embed a risk aware culture across the UK office through training, practical challenge, and visible engagement with 1st line teams
Requirements
Substantial experience (typically 8+ years) in risk management within FCA regulated financial services, with demonstrable exposure to CFD, spread betting, or leveraged derivatives businesses
Deep working knowledge of FCA regulatory expectations for risk management under SYSC, PRIN, Consumer Duty (PRIN 2A), and MIFIDPRU prudential requirements
Proven experience managing outsourced or shared service risk functions, including defining service requirements, monitoring delivery quality, and escalating shortfalls. This is a critical differentiator for this role
Experience designing and operating enterprise risk frameworks including risk registers, risk appetite statements, KRI frameworks, and ICARA/ICAAP processes
Strong understanding of financial risk (market, credit/counterparty, liquidity), operational risk, and conduct risk in the context of a retail leveraged trading platform
Experience preparing and critically reviewing risk MI for boards and senior governance forums, including the ability to identify where MI masks underlying issues
Experience engaging with the FCA in a supervisory context, whether directly or as a substantive contributor to supervisory dialogue
Understanding of the 3 lines of defence model and comfort operating independently within a structure where many 2nd line services are delivered centrally by a Group function
Strong governance instincts: the ability to distinguish between aligned Group support and inappropriate delegation of UK regulatory accountability
Desirable
Experience with FCA expectations for oversight of outsourced critical or important functions under SYSC 8 and the FCA’s broader outsourcing and third party risk guidance (FG16/5)
Experience with CASS client money and asset requirements, particularly CASS 7 and CASS 6 audit processes
Familiarity with the Complaints, Claims, and Indemnity (CCI) regime under PS25/20
Professional qualifications: IRM Certificate/Diploma, FRM, PRM, or equivalent
Experience within a multi entity group structure where local regulatory obligations must be balanced against Group efficiency and standardisation pressures
Proficiency with risk analytics tools including Python/R for quantitative analysis and Tableau for risk dashboards
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Home based - EMEA; Office Based - London, UK
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Group Financial Controller
.
The ideal candidate has a deep passion for systems accounting, a track record of preparing finance functions for public markets and an innovative mindset that leverages technology and AI to build efficient and robust accounting workflows.
The Accounting team ensures the integrity of our financial information and serves as the primary stewards of the business’ financial health. They design and operate a governance framework underpinned by robust policies, controls and systems to provide oversight and challenge to the business. The team is responsible for timely and accurate reporting and exercises judgment when necessary based on a commitment to conservative and accurate reporting, a deep understanding of accounting principles and insights into our business.
We are looking for a professionally qualified accounting leader who has a deep sense of right and wrong, high integrity, and a strong sense of responsibility, understanding that the accuracy of their work is critical to the entire Company.
You are a methodical, detail-oriented, and process-driven problem-solver who enjoys investigating discrepancies to find their root cause. You are resilient under pressure, particularly during month-end and year-end closes, and motivated by the goal of achieving a perfect, timely, and reliable result.
Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and some data analytics, AI and ideally software engineering experience.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to our Chief Financial Officer.
The role entails
Ensuring strong understanding of the risks associated with our processes and systems and leading the development and implementation of controls to mitigate those risks
Leading the development and identification of areas of improvement of Canonical’s policies and procedures that will enable the business to scale efficiently
Driving the implementation of the Canonical’s policies and procedures and the monitoring of compliance
Supporting multi-functional change projects designed to enhance systems, processes, and data accuracy
Managing reviews of weekly, month-end, year-end processes from balance sheet reconciliations to management accounts and statutory accounts preparation to ensure timely and accurate reporting of financial information
Ensuring accuracy and completeness of the recording and reporting of financial data and transactions to ensure that the Company maintains robust accounting records
Upholding the Company’s accounting and approval processes and controls across the organization
Managing external audits
Developing a strong understanding of the evolving regulatory frameworks and jurisdictions in which Canonical operates and lead the assurance of Canonical’s compliance with such regulatory requirements
Driving projects associated with upgrading or implementing new finance systems and sensible AI adoption in the team
Developing professional relationships and manage communications with both internal and external stakeholders - customers, vendors, tax authorities and external advisers - including resolving questions and issues confidentially and in a timely manner
Managing or mentoring junior accounting staff, sharing knowledge and promoting best practices
What we are looking for in you
Exceptional academic track record from both high school and university
A strong academic background and professional qualification in Accounting or Finance (e.g. ACA, ACCA, CIMA, CPA, or equivalent)
Extensive practical IFRS knowledge and experience
Advanced Excel skills and strong data analysis capabilities
Excellent attention to detail and organizational skills, with the ability to prioritize and meet tight deadlines in a fast-paced setting
Confident communication and interpersonal skills, with the confidence to engage effectively with colleagues, management, customers, and external stakeholders
A proactive, analytical mindset with a genuine passion for finance and a drive for continuous improvement, process efficiency and professional development
Proven experience using enterprise-level accounting or ERP systems
Result-oriented, with a personal drive to meet and exceed commitments
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience with NetSuite
Experience with Salesforce
Experience with a Big 4 Accounting Firm, or a Public company
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's AI Tools team builds the AI-powered workflows, platforms, and tooling that make every engineer at the company more productive. From agentic CI auto-fixing and AI-assisted code review to background cloud agents that turn a Slack message into a pull request, this team owns the systems that are transforming how Figma builds software. The team operates across a three-layer platform stack—sandbox runtime, cloud agents, and workflow orchestration—while shipping and maintaining a growing portfolio of org-wide developer workflows that compound across hundreds of engineers.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead and grow a team of engineers responsible for building and operating Figma's AI developer workflows and the cloud agent platform that powers them
Own the technical strategy and roadmap for AI Developer Experience, spanning sandbox runtime infrastructure, cloud agent reliability, workflow orchestration, and org-wide agentic workflows
Hire and scale the team - establishing team culture, execution cadence, and operational processes from the ground up
Drive the reliability, observability, and scalability of our cloud agent platform, ensuring it meets production-grade standards as adoption grows across the engineering organization
Partner with product engineering, security, infrastructure, and DevEx teams to identify the highest-leverage opportunities for AI-assisted developer workflows and drive adoption
Evaluate and integrate emerging AI tools, models, and agent frameworks, making strategic bets on which capabilities to build versus buy
Establish evaluation frameworks to measure the quality, cost, and impact of AI-generated code and agentic workflows across the organization
Coach and mentor engineers through career development, performance feedback, and technical leadership, fostering a culture of ownership, speed, and high-quality execution
We'd love to hear from you if you have:
3+ years of experience managing infrastructure, platform, or developer experience engineering teams, with a track record of scaling teams and delivering high-performing systems
Strong software engineering background, with Staff-level or above technical depth before moving into management with deep understanding of distributed systems, platform architecture, and the operational challenges of running production infrastructure at scale
Demonstrated fluency with AI/ML systems, LLM-based workflows, or agent architectures - as a builder, not just a consumer - with the ability to reason about tradeoffs in nondeterministic systems
Experience hiring, onboarding, and growing engineering teams in fast-paced, high-growth environments
Ability to set technical direction, drive cross-functional alignment, and make sound architectural decisions while balancing speed of execution with long-term sustainability
While not required, it’s an added plus if you also have:
Direct experience building AI developer tooling, agent platforms, or AI-assisted engineering workflows
Familiarity with agent frameworks such as Cursor, Claude Code, or similar background agent systems, including MCP (Model Context Protocol) integrations
Experience with workflow orchestration platforms such as Temporal, n8n, or Tines for multi-stage automation
Background in developer experience platforms including CI/CD systems, build tools (Bazel/Blaze), or large polyglot monorepo environments
Experience building evaluation and quality frameworks for AI-generated outputs
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ГибридМожно работать из любой страны
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