Location: Dubai, United Arab Emirates
We are seeking a precise and analytical
Senior Cost Controller
to manage project budgets, financial tracking, and cost risk analysis across our construction project portfolio. In this role, you will establish budget baselines, monitor live project expenses against forecasts, implement rigorous cost-control procedures, and provide executive management with accurate, data-driven financial reports to protect project profit margins.
Key Responsibilities
Budget Establishment & Breakdown:
Develop and maintain baseline project budgets based on tender calculations, contractual agreements, and Work Breakdown Structures (WBS) / Cost Breakdown Structures (CBS).
Cost Tracking & Variance Analysis:
Continuously monitor site commitments, actual costs, equipment hire, materials usage, and labor expenses against baseline budgets to identify cost variances early.
Earned Value & Forecasting:
Perform monthly Cost Performance Index (CPI) and Schedule Performance Index (SPI) analyses; generate Estimate at Completion (EAC) and Estimate to Complete (ETC) reports.
Cash Flow Management:
Prepare monthly project cash flow forecasts, monitor cash inflow/outflow projections, and reconcile site expenditure with finance teams.
Change Order & Variation Review:
Evaluate the financial impact of scope changes, variation orders, and subcontractor claims alongside Quantity Surveyors and Commercial Managers.
Subcontractor & Supplier Cost Audits:
Audit and review subcontractor interim payment applications, purchase orders, and supplier invoices prior to payment approvals.
Management Reporting:
Produce comprehensive monthly Cost Value Reconciliations (CVR), financial progress reports, and risk exposure dashboards for project leadership.
Requirements
Education:
Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying, or Finance/Accounting.
Experience:
7–10+ years of dedicated project cost control experience within civil, commercial building, or large-scale infrastructure construction projects.
Software Proficiency:
Advanced expertise in
MS Excel
(financial modeling, pivot tables, complex formulas, macros).
Strong proficiency in Enterprise Resource Planning systems (
SAP
,
Oracle Primavera Unifier
, or
PRISM
).
Familiarity with scheduling software (
Primavera P6
) to align cost profiles with project progress.
Key Competencies:
Deep understanding of Earned Value Management (EVM) methodology and Cost Breakdown Structures (CBS).
Strong knowledge of construction financial processes (CVR, invoicing, retention, commitments).
Excellent analytical mindset, commercial acumen, and cross-departmental communication skills.
Benefits
Competitive base salary package with performance bonuses.
Comprehensive health and life insurance.
Professional development opportunities and support for professional certifications.
Clear career progression paths within project management.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions.
This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers.
What you’ll do
Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget.
Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams.
Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements.
Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership.
Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand.
Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes.
Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently.
Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope.
What you’ll bring
Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function.
A track record of taking complex programs from design through launch, adoption, measurement, and iteration.
Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement.
Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths.
Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes.
Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers.
Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution.
Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus.
Openness to candidates with transferable experience who can build trust across teams and turn strategy into results.
About the team
The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Enterprise Password Manager (EPM), Agentic Access—including Developer Tools—and Privileged Access, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, and engineering teams to the right solutions. Through clear technical storytelling, credible sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Experience bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market.
• Experience working in a sales-led organization with enterprise sellers, Sales Engineers, technical buyers, and complex buying cycles.
• Experience building a product motion across discovery, evaluation, technical validation, purchase, and expansion.
• Experience partnering across Product, Engineering, Product Marketing, Sales, and GTM Enablement, with the ability to build credibility with technical and executive audiences.
• Deep fluency in identity security, Privileged Access Management (PAM), secrets management, or agentic access, along with working knowledge of developer tools and the ability to translate technical product behavior into clear customer-facing guidance.
• Strong written and verbal communication skills, strategic judgment, and the ability to influence senior stakeholders while making thoughtful decisions in ambiguous environments.
• Experience launching a new product, category, or sales motion in identity security, access management, developer tools, or a related technical market; using field insights, win-loss feedback, or seller research to prioritize work; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Enterprise Password Manager, Agentic Access—including Developer Tools—and Privileged Access, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Translate Product Marketing strategy into sales motions that help IT, security, and engineering buyers secure access for developers, artificial intelligence (AI) agents, and privileged users.
• Create the pitch decks, talk tracks, qualification questions, discovery guides, product training, and other field assets needed to support customer conversations from discovery through expansion.
• Define how the portfolio fits into annual sales plays, including the personas to engage at each stage of the buying journey and the role of strategic technology and AI partnerships.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays and provide the customer, use-case, and product context needed to build credible launch and sales demonstrations.
• Measure field readiness, lead win-loss analysis, identify recurring objections and adoption barriers, and bring clear recommendations to Product, Product Marketing, Sales Enablement, and senior leadership.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
- Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales
Requirements
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Currently based in Australia or Singapore.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights.
You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions.
You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference
Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions
Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use
Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details
Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements
Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding
We’d love to hear from you if you have:
Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details
Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes
Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products
Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed
While it’s not required, it’s an added plus if you also have:
Hold an academic background in design, interaction design, or human-computer interaction
Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence
Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs
Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products
Demonstrate familiarity with Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we’re looking for:
• A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion.
• Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities.
• Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences.
• Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling.
• The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers.
• Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments.
• Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality.
Preferred qualifications:
• Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story.
• Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value.
• Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Australia; Singapore
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates residing in Australia or Singapore only. You can work from anywhere within those countries. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
- Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales
Requirements
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Currently based in Australia or Singapore.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: North America; Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.
Role summary
We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.
In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time.
What you’ll do
- Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned
- Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively
- Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized
- Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly
- Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables
- Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work
- Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates
What we’re looking for
- 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio
- Strong organizational skills and the ability to manage multiple projects and competing priorities
- Excellent communication skills and confidence working with creative teams and cross-functional stakeholders
- A proactive, self-directed approach with strong ownership and attention to detail
- Good creative judgment and an appreciation for high-quality design and craftsmanship
- Experience working with designers, developers, and other creative disciplines
- Bonus: A background in design or hands-on experience with creative tools and workflows
What we offer
- Interesting and challenging work
- Work-life balance
- Competitive salary and equity
- Employee-friendly equity terms (early exercise, extended exercise)
- Stipend to set up your home office
- Paid lunch and coffee during workdays
- Work remotely, no commuting to the office
- Paid co-working space/desk at an office
- Health, dental, and vision insurance (US)
- Regular team events and offsites
- 5 weeks of paid vacation
- 4 months of paid parental leave
Learn more about Linear
- A story about our mission: Read Me https://linear.app/readme
- Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About the Job:
AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse.
This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data.
Responsibilities:
Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations.
Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact.
Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls.
Who You'll Work With:
Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like.
Qualifications:
8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe.
Experience with Salesforce data models and CRM data quality at scale.
Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
A track record of delivering cross-functional programs without direct authority.
Nice to Have
Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts.
Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing.
Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$152,900
- $210,210
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600
- $189,200
**
Zone 3:
All other US locations - $129,900
- $178,640*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
This is a rare PM role with true vertical ownership across the full product lifecycle, from early-stage research and pre-training through post-training, UX buildout, GTM strategy, and pricing. It gives the right person a GM-like mandate to drive product decisions end-to-end, in a way that’s unique for a company of our scale.
We’re looking for a Product Manager to build the AI tools our customers will rely on. You have a real engineering or quantitative foundation and a track record of shipping products. You can take the state-of-the-art systems our research team builds and turn them into products that creators love.
You’ll deeply understand what users want, what’s technically possible, and what’s strategic for our business. You’ll be the bridge between our users and our internal teams, so we ship our models and products with the most value for Runway’s creators.
This role is a fundamental and critical part of the team at a market-defining company in its early stages.
What you’ll do
- Own the product strategy and roadmap for your area, from early model development through launch, pricing, and go-to-market
- Partner with research to shape what gets built, translating customer needs and model capabilities into clear product requirements and priorities
- Work closely with engineering and design to ship new products and continuously improve existing ones, making sound technical tradeoffs along the way
- Define and analyze product metrics, run A/B tests, and use data (including your own SQL and Python analysis) to validate pain points and prioritize features
- Talk with users weekly to uncover use cases and turn feedback into product decisions
- Drive pricing and GTM strategy in partnership with business teams
What you’ll need
- 4+ years of product management experience, including taking products from zero to one
- A strong technical foundation, typically demonstrated by things like the following:
- A degree in a technical or quantitative field such as computer science, HCI, math, statistics, or physics
- Professional experience writing code before the LLM codegen era (e.g., as a software engineer, data scientist, data analyst, or technical founder who built and bootstrapped a product)
- Hands-on fluency with SQL, Python, AI code generation tools, and version control best practices
- Working knowledge of current ML capabilities and products, and the ability to discuss tradeoffs with researchers and engineers
- Experience in fast-moving teams, with comfort operating amid ambiguity
- Excellent written and verbal communication skills
Nice to have
- Experience with generative AI, creative tools, or media products
- Experience owning pricing or GTM for a product
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone.
Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used.
YOUR MISSION
As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query.
This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural.
WHAT YOU'LL DO
- The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural.
- The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves.
- Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together.
- Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see.
- AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights.
- Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data.
WHAT YOU'LL BRING
- 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI.
- A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream.
- Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together.
- Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself.
- The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market.
- Experience with enterprise admin or governance products (IAM, security, compliance, audit)
- Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML)
- Experience designing APIs, MCP servers, or connectors for analytics
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Role Overview
Field marketing at Linear is just getting started. Its job is to put us in front of the right people in the right room: executive dinners, conferences, partner events, and programs built with our Customer team around named accounts.
We're hiring our first Field Marketing Manager to take that motion from strategy to execution. You'll own the executive dinner calendar across cities, decide which third-party events and partner programs are worth our time, and build the invitations and follow-up that help our sellers turn a good evening into a real conversation. This is a hands-on role. You'll tap your venue and vendor network, build the run of show for each program, and be on site to run it.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the United States, with San Francisco or New York preferred. You can work from anywhere within the US. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. This role involves frequent travel for events, including evenings.
What you’ll do
- Own the executive dinner calendar across cities: pick the city, the venue, the date, and the theme for each dinner
- Build each guest list with our Customer team, equip sellers with invitation sequences, and track RSVPs so every seat goes to someone worth having there
- Manage venues and vendors, negotiate menus and minimums, and keep per-dinner spend, contracts, and travel logistics within budget
- Brief our hosts and executives on who's attending and what we want to learn, be on site to run the night, and hand follow-ups to Sales afterward
- Evaluate conferences and sponsorship offers by audience quality, account coverage, and expected return, then plan how we show up: booth or no booth, side dinners, customer meetings, and speaking slots
- Co-host dinners, workshops, and meetups with partners, and agree up front on guest lists, costs, and who follows up
- Sit with Sales each quarter to pick target accounts, build lightweight formats an AE can request for a key account, and report on attendance, meetings held, pipeline influenced, and feedback from attendees and account owners
What we’re looking for
- 3+ years in field marketing, event marketing, or B2B events, ideally at a software company. Experience in developer tools, SaaS, or another technical product is a plus
- A track record of running dinners, roundtables, or other small-format events end to end, plus experience planning around conferences: sponsorships, side events, and customer meetings
- Experience working next to Sales. You know how to build a target account list, get an AE to care about an event, and tell them afterward what happened
- Strong project management. You can run several cities and events at once without dropping details
- Comfort with budgets, vendor contracts, and a spreadsheet. Hands-on time with HubSpot and event attribution is a plus
- Clear writing and an easy way with senior guests, hosts, and partners. Experience marketing to engineering and product leaders is a bonus
- Experience building an event series from the ground up, including a playbook someone else could run
- Willingness to travel often, including evenings
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable.
THE OPPORTUNITY
- Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap
- Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment
- Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders
- Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting
- Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment
- Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems
- Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems
- Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes
- Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability
- Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders
WHAT YOU WILL TACKLE FIRST
In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture:
- Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions
- Reduce the time needed to find the root cause of reconciliation breaks from weeks to days
- Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership
- Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production
WHAT YOU BRING
- Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change
- A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships
- Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record
- Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems
- Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms
- Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability
- Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability
- Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements
- Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap
- Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams
- Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group.
This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities.
You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates
This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals.
How you can make an impact:
Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business
Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business
Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance
Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage
Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly
Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information
Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks
Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required
Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business
Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood
Let's connect if:
You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles
You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions
You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required
You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively
You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US
You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation
You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required
You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation
You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook
You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for an Internal Communications Manager to scale how Vercel gives every employee the context to make good decisions without waiting to be told. You’ll shape how the company hears from its leaders and from one another, so everyone at Vercel knows what we’re building, why it matters, and how their work moves our mission forward. You’ll oversee the channels, moments, and cadence that carry company news, and make sure what employees hear matches what the world hears.
This role is for someone who can build, run, and grow programs with rigor while continually bringing creative ideas to the table. You'll work closely with our communications leadership and cross-functionally with People, Finance, Legal, Design, and executives to ensure shared understanding among employees, so a company of builders can move as one.
You will report to our Head of Communications and will be located in our SF office with in-office anchor days on Monday, Tuesday, and Friday.
What You Will Do:
Build the operating system
Design and run the internal communications processes and calendar: All Hands, leadership updates, and team-level cadences, with a clear owner and format for each
Decide what belongs in Slack, email, Notion, and video, document it, and get the company to follow it
Stand up an internal comms metrics baseline (reach, read rates, All Hands attendance, pulse-survey sentiment) and report on it quarterly
Land major company moments
Co-lead major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input
Build the internal plan for company milestones: what employees hear, when, and from whom
Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials
Partner with Legal, People, and Finance on confidentiality guidelines for anyone who talks to the outside world
Incubate new programs
Design and launch creative programs that educate and engage employees beyond the standard cadence
Create structured opportunities for cross-department collaboration
Train employees to be Vercel ambassadors: how to talk about the company, share our work, and represent us at events and online
Use agents to surface the opportunities and news employees would otherwise miss: open roles, speaking slots, product launches, customer wins, and community moments
Measure what lands, double down on it, and retire what doesn’t
Keep internal and external comms aligned
Sit on the communications team’s approval processes so internal messages are reviewed to the same standard as external ones
Make sure what employees are told matches what customers, press, and partners are told, in substance and in timing
Partner with the People team on employer brand, onboarding content, and culture programs where comms is the lever
Use employee questions and feedback to identify gaps in understanding and improve communication
About You:
Have 5+ years of experience in internal communications, ideally with exposure to technical teams
Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience
Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines
Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it
Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners
Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance
Enjoy creating practical, repeatable processes that improve the quality and consistency of communications
Respond well to feedback and adapt as priorities change
Bonus If You:
Interest in and proficiency with using agents in your workflow.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $198,000 - $297,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
УдалённоRemote, United States
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоseniorГеография найма не уточнена
УдалённоСША; This role is open to candidates based in the United States, with San Francisco or New York preferred
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридГеография найма не уточнена
География найма не уточнена
Все вакансии в одном месте - страница 34 · Job Hunters
