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Location: New York City ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We're looking for a Revenue Operations Lead to own the systems, data, and rhythm behind Peec's global revenue engine. We've grown from $0 to $20M ARR in 23 months on a motion that combines product-led signups with a fast-scaling sales team across Berlin and New York, and the operational layer now needs a single owner: one source of truth in the CRM, a forecast leadership can trust across both regions, and automation that lets a lean GTM team punch far above its weight. You'll report to our CRO and own revenue operations globally from our New York office, working daily with sales leadership in both regions and partnering closely with Growth and Finance. In your first quarter you'll take over the global HubSpot instance, stand up a forecasting cadence that covers North America and EMEA, and ship the funnel reporting that shows us where deals are won, stall, and die. This is a builder role with real ownership: the systems you design become how Peec sells. WHAT YOU'LL OWN - How the revenue team works: territories, account ownership, lead routing and attribution. For example, deciding when an account belongs to a rep and when it goes back to the pool, then making the CRM enforce it - Reporting: pipeline, forecast and numbers per rep. For example, an outbound pipeline number the sales team can be measured and paid on, without arguments - Comp and commissions: plans set up in the tooling, monthly runs that match the CRM, and clear answers for reps - Quote-to-cash: offer, signature, billing and the handover to Customer Success - Data model: one source of truth across CRM, billing and product - Tools and roadmap: you choose, run and simplify the revenue tools, and keep a roadmap with owners and dates - Launch discipline: every change ships with a clear rule, a test, an owner and communication to the people it affects WHAT WE'RE LOOKING FOR - You've built or led a RevOps function at a fast-growing B2B SaaS company, ideally with both self-serve and sales-led motions, and can teach us how it's done - You've owned a function, not just worked through a backlog - Deep, hands-on HubSpot: workflows, data model, reporting, and you still build things yourself - Strong project management: you turn a loose brief into a plan, bring the right people together and deliver - Commercial judgment: you understand the sales problem behind a request, not just the ticket - Comfortable with data: SQL or a BI tool, plus a working understanding of APIs and automations - Based in New York, or ready to relocate, and excited to be in the office five days a week HOW YOU WORK - You finish what you start, without being chased - High rigor: you check your own work, especially AI-assisted work, and say what you're unsure about - You propose rather than ask: you find answers yourself and bring structure instead of waiting for it - You raise problems early, before others find them - You close loops: a short weekly written update, and every missed deadline gets a new date or is dropped with a reason - You stand behind your numbers: you present to leadership and finance yourself and can explain every figure - You build relationships with sales leaders, CX and finance unprompted - You take fast feedback well and act on it BONUS POINTS - Experience building a RevOps function from scratch, or owning a remit that spans regions - Experience working across time zones with a European HQ - Exposure to PLG funnels and product usage data in a sales-assist motion - Familiarity with Stripe, billing, or CPQ workflows and deal desk operations - SQL skills for pulling your own answers out of the data WHAT WE OFFER - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Comprehensive benefits package - Collaborative, high-energy in-office work environment - Opportunity to make a significant impact and define a new market category EEOC STATEMENT: Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. COMPENSATION: The salary range for this position is $150,000 to $240,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.

Location: Berlin Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We're looking for a Revenue Operations Lead to own the systems, data, and rhythm behind Peec's global revenue engine. We've grown from $0 to $20M ARR in 23 months on a motion that combines product-led signups with a fast-scaling sales team across Berlin and New York, and the operational layer now needs a single owner: one source of truth in the CRM, a forecast leadership can trust across both regions, and automation that lets a lean GTM team punch far above its weight. You'll report to our CRO and own revenue operations globally from our Berlin HQ, working daily with sales leadership in both regions and partnering closely with Growth and Finance. In your first quarter you'll take over the global HubSpot instance, stand up a forecasting cadence that covers North America and EMEA, and ship the funnel reporting that shows us where deals are won, stall, and die. This is a builder role with real ownership: the systems you design become how Peec sells. WHAT YOU’LL OWN - How the revenue team works: territories, account ownership, lead routing and attribution. For example, deciding when an account belongs to a rep and when it goes back to the pool, then making the CRM enforce it - Reporting: pipeline, forecast and numbers per rep. For example, an outbound pipeline number the sales team can be measured and paid on, without arguments - Comp and commissions: plans set up in the tooling, monthly runs that match the CRM, and clear answers for reps - Quote-to-cash: offer, signature, billing and the handover to Customer Success - Data model: one source of truth across CRM, billing and product - Tools and roadmap: you choose, run and simplify the revenue tools, and keep a roadmap with owners and dates - Launch discipline: every change ships with a clear rule, a test, an owner and communication to the people it affects WHAT WE’RE LOOKING FOR - You’ve built or led a RevOps function at a fast-growing B2B SaaS company, ideally with both self-serve and sales-led motions, and can teach us how it’s done - You’ve owned a function, not just worked through a backlog - Deep, hands-on HubSpot: workflows, data model, reporting, and you still build things yourself - Strong project management: you turn a loose brief into a plan, bring the right people together and deliver - Commercial judgment: you understand the sales problem behind a request, not just the ticket - Comfortable with data: SQL or a BI tool, plus a working understanding of APIs and automations - Based in Berlin, or ready to relocate, and excited to be in the office five days a week HOW YOU WORK - You finish what you start, without being chased - High rigor: you check your own work, especially AI-assisted work, and say what you’re unsure about - You propose rather than ask: you find answers yourself and bring structure instead of waiting for it - You raise problems early, before others find them - You close loops: a short weekly written update, and every missed deadline gets a new date or is dropped with a reason - You stand behind your numbers: you present to leadership and finance yourself and can explain every figure - You build relationships with sales leaders, CX and finance unprompted - You take fast feedback well and act on it BONUS POINTS - Experience building a RevOps function from scratch, or owning a remit that spans regions - Exposure to PLG funnels and product usage data in a sales-assist motion - Familiarity with Stripe, billing, or CPQ workflows and deal desk operations - SQL skills for pulling your own answers out of the data WHAT WE OFFER - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Comprehensive benefits package - Collaborative, high-energy in-office work environment - Opportunity to make a significant impact and define a new market category - Regular team events and off-sites - Paid meal & Uber home when working late

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE We are adding an Senior FP&A Analyst to the Strategic Finance team to expand our FP&A capacity and give us deeper coverage across the business. You will be responsible for corporate FP&A functions, including 3 financial statement forecasting and consolidations, business partnering, and GTM optimizations. You will also help us stress-test the assumptions behind our plans and key metrics. WHAT YOU WILL DO - Corporate FP&A: Own the three-statement financial consolidation (P&L, balance sheet, cash flow), including forecasting, budgeting, and variance analysis. Sync the long-range plan with the detailed financial operating plan and monthly actuals load. - Monthly close: Participate in and review the monthly close, working with Accounting to make sure the numbers tie out and the story behind them is clear. - Business partnering: Serve as the finance partner to functional areas supporting budget owners with planning, headcount, spend tracking, and decision support to optimize the core metrics they influence. - Board and investor reporting: Build and maintain board decks, investor updates, and other leadership deliverables. - Equity plan forecasting: Forecast equity plan usage and dilution, and support related analysis. - Corporate valuation support: Support valuation work, including model inputs and analysis. - Team coverage: Provide backup and redundancy across the team's workstreams so that no process depends on a single person. - Tools and process improvement: Help implement and optimize FP&A and AI tools, and look for ways to automate and improve how the team works. - Executive partnership: Work directly with senior leadership and budget owners as a trusted, independent finance voice. WHAT YOU WILL BRING - 8+ years of progressive finance experience, most recently with 5+ years in FP&A and 2+ years owning P&L forecasting and executive reporting at a growth-stage SaaS start-up. - 3-statement financial planning, including integrated P&L, balance sheet, and cash flow forecasting. - Deep understanding of the SaaS GTM motion, including how pipeline, bookings, and IARR/ARR connect. - Pricing and margin analysis, such as modeling how pricing and packaging changes affect bookings, gross margin, and unit economics. - Lead-to-cash process, including how billing, collections, and revenue recognition flow into ARR, deferred revenue, and cash forecasts. - CFA charterholder, investment banking, venture capital, private equity, or Big 4 audit experience is a plus but not required. TECHNICAL SKILLS - Deep working knowledge of standard SaaS metrics (CAC payback, burn multiple, magic number, Rule of 40, net and gross retention), including how to calculate them, what drives them, and how plan assumptions move them. - Advanced financial modeling skills, ideally in Google Sheets as well as Excel. You design driver-based models from scratch, with assumptions you can trace and defend, rather than only updating existing ones. - Hands-on experience pulling and reconciling data across systems (ERP, CRM, planning tools), and a track record of using or testing AI tools to speed up finance work. HOW YOU WORK - You possess a strong sense of intellectual curiosity and professional ethics. - Demonstrated self-initiative: you spot problems and fix them without being asked. - You operate independently, with a continuous improvement mindset. - You communicate clearly with non-finance partners and senior leaders. - You fit Teleport's culture and behaviors, and you do well in a fast-moving startup environment. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: New York; San Francisco Workplace: Hybrid ABOUT ALCHEMY Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com. THE ROLE Build and run the internal data platform that helps Alchemy understand product usage, revenue, and the cost of serving customers. The existing Data Engineer intake centers on ingestion, Snowflake operations, workflow orchestration, data quality, and collaboration with analytics partners. You will own ingestion, schema changes, and checks that show whether shared datasets are current and correct. You will work with analytics engineers and data scientists to define those datasets for reporting, analysis, and AI-assisted tools. WHAT YOU WILL DO - Build batch and streaming pipelines that connect operational databases, product events, billing systems, and external sources to the internal data platform. - Make ingestion recoverable through change-data capture, schema-change handling, idempotent processing, and safe backfills. - Operate and improve Snowflake, including access controls, workload management, query performance, and compute and storage costs. - Improve orchestration and deployment workflows so engineers can test, ship, and debug pipelines safely. - Build data-quality checks that detect stale, missing, duplicated, or inconsistent records before they reach downstream consumers. - Work with analytics partners on shared data models, source definitions, and documentation. Make dataset ownership and upstream dependencies clear. - Reduce recurring manual work and build reusable tools for self-service data access. - Participate in production support and incident response for pipelines and the data platform. Restore data flow, reconcile affected datasets, and fix the causes of recurring failures. WHAT WE ARE LOOKING FOR - Experience independently building and operating production data pipelines and the infrastructure around them. - Strong SQL and Python skills, including testing, debugging, and maintainable software design. - Experience with Snowflake or a comparable warehouse, including performance tuning and access management. - Experience with workflow orchestration and transformation tools such as Airflow and dbt, or equivalent systems. - Understanding of data modeling, incremental processing, schema evolution, and data-quality testing. - The ability to trace a data discrepancy from a downstream report back to its source, explain the cause, and fix it. - Good judgment about stakeholder needs: turn recurring requests into reusable datasets or tooling, and make trade-offs clear. Blockchain experience is not required. HELPFUL EXPERIENCE - Kafka, database replication, or change-data-capture systems. - Apache Iceberg, Spark, Trino, or other lakehouse and query technologies. - Infrastructure as code, data observability, lineage, and disaster recovery. - Usage metering, billing and revenue data, or semantic layers for self-service analytics. WHAT SUCCESS LOOKS LIKE Within three months: - You own a production pipeline and have shipped an improvement to its freshness, reliability, or operating cost. - Downstream users can see whether its data is current, recovery procedures have been tested, and a recurring manual request has become a reusable dataset or tool. BENEFITS & PERKS 🏥 Private Health Insurance 💪 Gym Reimbursement 🚅 Commuter Benefits 🌴 Flexible Time Off 🥙 In-Office Group Meals 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/

Location: United Kingdom; Poland; Portugal; Spain; Germany; The Netherlands Workplace: Remote Recognized on the 2025 Forbes Cloud 100 list https://www.forbes.com/companies/clickhouse/?list=cloud100, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 4,000 customers and $250M ARR https://clickhouse.com/blog/clickhouse-tops-250m-arr-and-4000-customers, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company's sustained, accelerating momentum was recently validated by a $400M Series D financing round https://clickhouse.com/blog/clickhouse-raises-400-million-series-d-acquires-langfuse-launches-postgres. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We're on a mission to transform how companies use data. Come be a part of our journey! We're hiring a Product Manager to own partner integrations at ClickHouse. This role owns how ClickHouse shows up inside the platforms our customers already use: embedded, native experiences across the hyperscalers and developer platforms, and deeper technical integrations with strategic partners like dbt, Fivetran, Hex, and Sigma. There is a growing surface of partner work already in motion, and this role shapes where we invest in co-innovation opportunities. This is one of the most cross-functional roles at ClickHouse. You'll work across multiple engineering teams, our partnerships and solutions teams, and the partners themselves to deliver meaningful co-innovation and integrations with complementary technologies. You'll own the technical side of our House Mates partner program and be the person who navigates the multi-org reality of getting an integration certified, listed, and live. This is a hands-on role: you'll write the specs, run the partner calls, drive certification processes, and coordinate across teams to get things over the line. YOU WILL - Own the product strategy, roadmap, and execution for ClickHouse's Cloud integrations with strategic partners - Seek out complementary innovation opportunities with partners. Define what a "better together" integration looks like with each strategic partner, and drive it from joint roadmap through launch. - Navigate the trade-offs of embedded integrations: billing and metering, identity and auth, security and data residency, and coordination across ClickHouse and partner teams. - Project-manage complex, multi-org launches: marketplace listings, certification processes, partner co-marketing, and GA timelines across multiple organizations. - Own the technical standards and certification criteria for integrations submitted through the House Mates partner program. - Measure and communicate co-innovation business impact, adoption and product strategy to executive leadership. - Represent ClickHouse externally at partner events and in joint content. YOU BRING - Experience shipping integrations into third-party platforms before: hyperscaler marketplaces, embedded or native integrations, ISV partnerships, or OEM/white-label work. - An understanding of the trade-offs that make or break a partner integration, billing, auth, security, cross-team dependencies, and have made those decisions in the past. - A strong project management lens and are comfortable owning a launch that depends on five teams across two companies. - Patience and resilience with partners who are unresponsive or have their own competing priorities, and you find creative ways to keep things moving anyway. - Technical ability to understand an integration end to end, from provisioning and auth to billing and data flow, and to hold a credible conversation with engineers about APIs, architecture, and technical trade-offs. - Energy and excitement for external-facing work: partner calls, customer conversations, and representing the product publicly. - Hands-on and high ownership ability. You write the specs, run the partner calls, and stay close to the details. - Comfort in ambiguity and fast-moving environments. PREFERRED QUALIFICATIONS - Hands-on experience building partner integrations with hyperscalers and modern technology companies. - Experience running or supporting a technology partner program. - Background at a database or data infrastructure company; familiarity with ClickHouse or peers like Snowflake, BigQuery, or Databricks. - Experience working in remote, multi-timezone environments. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Director, Legal Operations will serve as the centralized owner for Legal’s operations, technology, data, and execution. This role is responsible for Legal AI strategy and implementation, partnering closely with Engineering, Product, Security, Finance, and other stakeholders to modernize and scale Kraken’s legal function. As Kraken’s regulatory footprint and business complexity grow, this leader will own operational strategy, tooling, process design, and metrics—driving automation, AI adoption, workflow standardization, and vendor optimization. This role ensures Legal operates as a strategic, data-driven partner to the business rather than a reactive cost center. This leader will also be responsible for Legal’s financial, resourcing, and demand management foundations—ensuring the right work is done by the right resource at the right cost, with predictable outcomes as the organization scales.     THE OPPORTUNITY - Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance. - Own Legal’s operating model across workflows, processes, resourcing, and service delivery. - Own budget planning, forecasting, accruals, and cost modeling with Finance. - Manage legal billing and outside counsel. - Lead resourcing, capacity planning, headcount modeling, role design, and make/buy/automate decisions. - Manage the legal technology stack (CLM, matter management, AI tools, knowledge management, intake, spend management). - Enforce centralized ownership, standardization, and compliance across legal technology. - Evaluate AI tooling, drive build-vs-buy decisions, translate requirements into technical roadmaps, ensure secure deployment, measure ROI, and lead integrations. - Establish metrics, dashboards, and controls for workload, demand, spend, cycle times, efficiency, risk, and outcomes. - Design and operate intake, triage, and demand-management frameworks, including prioritization models, service tiers, SLAs, and self-service pathways. - Optimize vendor and contractor management, spend controls, billing review, performance measurement, and work allocation. - Design, implement, and adopt AI-enabled legal workflows at scale. - Evolve the Legal knowledge management strategy (playbooks, templates, decision trees, guidance) for reuse and automation. - Prioritize operational, process, and technology initiatives based on impact, risk reduction, and ROI. - Lead change management, training, and adoption for new processes, technologies, and AI systems. - Ensure compliance with regulatory, security, privacy, and compliance standards. - Maintain operational controls to reduce legal, regulatory, and model risk. - Enable attorneys to focus on legal judgment, strategy, and advisory work.     WHAT YOU BRING - 10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership. - Experience scaling legal operations, legal technology, financial management, and data-driven execution. - Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement. - Understanding of legal workflows (contracts, regulatory, litigation, investigations, intake, outside counsel management) and process redesign. - Hands-on experience optimizing legal technology platforms (CLM, matter management, spend management, intake, knowledge management, AI tools). - Ability to translate requirements into technical roadmaps and operational plans. - Experience establishing metrics, dashboards, controls, and OKRs. - Communication skills to influence legal leaders, executives, and technical teams. - Experience operating in ambiguity and leading transformation in high-growth environments.     NICE TO HAVES - Experience in fintech, crypto, financial services, or regulated industries. - Background in enterprise AI governance, model risk management, or secure AI deployment. - People management experience in Legal Operations or adjacent functions. - Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a global technology and services company, operating in over 70 countries and helping well-known brands improve their businesses through technology and integrated solutions, that is seeking to onboard an Operations Manager to join their team in Lisbon. The successful candidate will lead the on-site operations floor day to day, making sure performance goals are met across all teams and that client expectations for quality, efficiency and customer journey improvement are delivered. The company is looking for a hands-on leader with a strong BPO background who owns the floor. Position: Operations Manager Location: Lisbon, Portugal Work model: On-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Lead the operations floor, managing managers, supervisors and their teams, with accountability for the performance and results of multiple units Select, train, develop and manage the performance of direct reports, planning and assigning work in line with company policies and legal requirements Hold regular one-on-ones with direct reports to review performance and provide ongoing coaching Analyse and maintain client Service Level Agreements, implement improvement plans where needed and ensure compliance with active contracts Own client relationships, keeping communication open, understanding expectations and monitoring satisfaction Host regular Business Reviews, presenting service and Operational Efficiency Reports, and lead weekly meetings with functional leaders on site operations and upcoming needs Work with Training, HR, Quality, WFM and Talent Acquisition to build action plans that solve issues and drive continuous improvement Contribute to programme profitability (revenue, margins, billing, seat utilisation and retention), with training and support to grow towards full P&L ownership Partner with Business Development on growth opportunities and support site visits from potential clients REQUIREMENTS: Fluent in both Spanish and English at C1 level Several years of BPO / contact centre operations management experience, preferably with background in managing travel business 2–4 years of progressive management experience leading supervisors and team leaders Strong floor leadership: visible, hands-on and able to drive performance across multiple teams Experienced coach and mentor, able to build action plans that maximise performance and give effective feedback Ability to analyse and improve work processes and lead change in a fast-paced environment Able to work well under pressure, follow through to completion and maintain a professional demeanour Excellent written and verbal communication skills, confident presenting to clients and internal stakeholders Willing to work a flexible schedule Based in Lisbon and legally authorised to work in Portugal OFFER: Competitive base salary depending on experience Annual bonus Meal allowance of €7.63 per working day Health insurance from day one Central location in Lisbon Full paid onboarding on the company and the programme you will lead Leadership and career development programmes

Location: Tokyo Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? ポジション概要 Financial Operationsチームのメンバーとして、主に請求書の発行・送付、データ照合、請求内容の確認、Salesや他部署との連携など、請求業務を中心としたバックオフィス業務を担当いただきます。 日々の業務では、契約書類やSalesforceのデータ等を確認しながら、正確かつ丁寧な処理が求められます。高額な請求書を扱う機会もあるため、細かなデータ入力や確認作業に責任感を持って取り組める方に適したポジションです。また、お客様への請求書送付なども担当するため、正確でミスのない業務遂行が重要です。 定型業務に加えて、Globalチームと連携した業務自動化・プロセス改善プロジェクトに関わる機会もあります。 主な業務内容 1. 請求業務（本ポジションの中心業務） · 請求書の作成・発行・送付 · 契約内容、請求条件、金額、期間、請求先情報などの確認 · Salesforce上の情報を確認したうえでの請求処理 · Salesforceデータの修正対応 · SalesforceとSAPデータの照合 · Salesや他部署からの修正依頼・問い合わせ等への対応 2. SALES・社内チームのサポート · SFDCデータに修正が必要な場合の関係部署との調整 · Salesや他部署からのイレギュラー案件等の相談への対応 3. プロセス改善・GLOBALプロジェクト · Globalチームと連携した業務自動化プロジェクトへの参加 · 請求・レポート・データ処理に関する業務改善のサポート · レポートやシステム機能の改善に関する要件整理・テスト · 業務手順書・ポリシー・プロセスドキュメントの更新 4. その他のFINANCIAL OPERATIONS業務 · 週次・月次・Ad-hocレポートの作成 · 請求・回収状況や関連データの確認 · Internal / External Auditに向けた資料準備・プロセス確認 · その他、チームの状況に応じたFinancial Operations業務 応募資格 必須要件 · 経理業務、その他バックオフィス関連業務で社内外の関係者をサポートした経験 · 細かなデータ入力・照合・確認作業を、正確かつ継続的に行えること · Salesや他部署からの依頼内容を確認し、必要な修正や関係者との調整を行えること · Microsoft Office、特にExcelの基本操作スキル · 自分で状況を確認し、必要な相手へ確認・相談しながら業務を進められること 歓迎要件 · Salesforceの利用経験 · SAPの利用経験 · 経理業務、請求書発行、Billing、受発注、売上管理、売掛金管理などの経験 · 英語を使ったメール、チャット、資料確認、Globalチームとの業務連携経験 · 業務改善、システム導入、データ整理、自動化プロジェクトへの参加経験 ※経理・会計の専門知識、大学・学部・学歴、英語力は必須ではありません。業務を通じて学ぶ意欲があれば歓迎します。 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala We are seeking a detail-oriented, empathetic, and highly organized Paralegal / Case Manager to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support. The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms. Key Responsibilities 1. Legal Intake & Case Qualification Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts. Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details). Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day. Send, track, and follow up on retainer agreements and intake forms via e-signature tools. 2. Client Management & Communication Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury. Schedule client consultations and manage attorney calendar availability. Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur. 3. Medical Records, Bills & Insurance Coordination Request and systematically track medical records and bills from healthcare providers. Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates. Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system. Flag fully documented files that are ready for demand drafting to the attorney. 4. Paralegal & Case Drafting Support Organize client documentation and construct structured case chronologies. Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates. Follow up with clients proactively to gather outstanding records and evidence. Schedule: 9am - 5pm PST Requirements Experience: Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred). Communication Skills: Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence. Phone Demeanor: Calm, steady, and empathetic phone manner suited for distressed clients. Core PI Lifecycle Knowledge: Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement). Insurance & Provider Handling: Direct experience coordinating with medical providers and communicating with insurance adjusters. Software Proficiency: Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent). Organization: Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups. Client Systems & Tools Case Management Systems: Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs. Communication & E-Signature: E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted. Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering. This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products. You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes. _______________________________________________________________________ WHAT YOU'LL DO TECHNICAL VISION AND STRATEGY - Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms. - Define and sequence "trusted by default" architecture for 20M developers. - Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps. - Establish company-wide architectural principles and security standards. - Identify high-leverage platform investments that enhance security across all Docker products. - Proactively position architecture ahead of evolving supply chain threats and regulatory demands. BUILD SECURITY ARCHITECTURE Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images. - Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history. - Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines. - Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility. - Align with and help shape emerging supply chain security standards. - Ensure security controls remain fast and unobtrusive so developers keep them enabled. SDLC AND DEVELOPER WORKFLOW INTEGRATION - Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment - Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us - Define the developer experience for security tooling, where the secure path is the fast path and the default path - Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow - Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives TECHNICAL EXCELLENCE AND INFLUENCE - Work with leaders across engineering to drive strategy and execution - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement - Participate in executive-level discussions, providing architectural perspective on business decisions - Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability _______________________________________________________________________ WHAT YOU'LL BRING DOMAIN EXPERTISE - 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling - Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations - Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence - Practical knowledge of supply chain security frameworks and standards - Expertise in API design, service architecture, and scalable system integration - Proven record delivering large-scale distributed systems for millions of users and enterprise customers - Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure - Bachelor's degree in CS, Engineering, or equivalent practical experience STRATEGIC AND BUSINESS IMPACT - Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals - Experience converting business strategy into technical architectures and roadmaps - Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes - Experience leading build-vs-buy decisions for core platform components LEADERSHIP AND INFLUENCE - Ability to lead large, cross-company technical initiatives across multiple engineering teams - Experience partnering with VPs and executives to define and execute technical strategy - Proven ability to influence technical direction and build consensus without direct authority - Strong communication skills for presenting to executives and driving organization-wide alignment - Experience mentoring senior engineers and developing technical leaders ENTERPRISE CONTEXT - Experience building products that serve enterprise customers with complex security and compliance requirements - Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications - Understanding of how enterprise security teams evaluate, procure, and operate tooling PREFERRED - Scale experience at a security, developer tools, or infrastructure software company - Experience with containers (Docker, Kubernetes) or developer platforms - Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition - Proven ability to migrate legacy systems without disrupting business operations - Contributions to open-source security tools or supply chain security standards - Recognized technical leader via speaking, publishing, or open-source work - Advanced degree in CS, Engineering, or a related field _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE SECURITY POSTURE - Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration - Build-time threat classes are addressed architecturally rather than through detection after the fact - Developers keep security controls enabled because the controls are fast and unobtrusive BUSINESS ENABLEMENT - Security and governance capabilities directly unblock enterprise revenue - New product SKUs launch in weeks instead of months through the billing platform - Usage-based billing supports monetization of new security and AI product lines PLATFORM LEVERAGE - Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months - Shared security primitives replace fragmented per-product implementations - Platform systems achieve 99.9%+ uptime for business-critical workflows ORGANIZATIONAL IMPACT - Recognized across Docker as the definitive technical authority on build and supply chain security - Multiple Staff and Principal engineers developed who can own major domains - Docker's voice carries weight in the external supply chain security conversation Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accounting Manager. About the job As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit With a focus on driving efficiency, scalability and compliance to support Twilio’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross-functional teams in R&D and GTM. Responsibilities In this role, you’ll: Lead multiple complex strategic initiatives: Partner with senior members of the Controllership organization and cross-functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work and all projects are delivered on time, within scope and within budget. Drive automation of operational processes: Identify, validate and prioritize automation opportunities and project manage execution. Contribute to CFO-level automation initiatives through knowledge sharing, advocacy and project support when needed. Champion critical, org-wide change-management efforts: Proactively communicate with a broad set of stakeholders and follow up to confirm understanding; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years in Accounting,  with preferred experience in global public companies with 1B+ in annual revenue Deep understanding of US GAAP, with a demonstrated ability to interpret, document and operationalize new, complex accounting scenarios Direct experience with SOX, with demonstrated ability to identify and assess risks and implement appropriate mitigations A proven track record managing cross-functional projects from initiation to closure Demonstrated success automating accounting and operational processes, and hands-on experience with a wide range of automation tools Exceptional communication skills, with the ability to express yourself clearly and succinctly, both in writing and verbally, to multiple levels within the organization Experience building productive relationships across orgs and levels Natural ability to codify information and create and maintain institutional, permanent documentation Desired: Experience with Oracle ERP or similar systems, including implementation and troubleshooting Location This role will be remote, and based in Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Lisbon, Portugal Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world. Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products. We’re looking for an analyst for Order Experience – the area responsible for the user experience from the moment an order is placed: payment and the user’s journey in the app after purchase. Here, analytics directly affects both the user experience and the business economics: how easy it is to pay for a purchase, how quickly a customer’s issue gets resolved, and how much that resolution costs the company. You’ll work with the Product, Payments, Billing, and Support teams: together with managers, engineers, support specialists, and the finance team, you’ll identify opportunities for improvement, test hypotheses, and see them through to implementation. To do this, we have a mature internal A/B testing platform, a set of MCP tools and AI agents for analytical tasks, high-quality data in BigQuery and Spark, and transparent data preparation processes built on Airflow and dbt. This role is a great fit for someone who enjoys proactively proposing changes, taking part in setting priorities, and seeing the results of their work in the product and in business metrics. Responsibilities Improving checkout and the post-purchase experience. Identifying the reasons that prevent users from completing payment, and testing hypotheses that make this journey simpler Developing AI support. Working with the team to improve AI Chat: finding scenarios for automation, and assessing the quality of user problem resolution and the impact on the business Improving the support contact experience. Researching the user journey from ticket creation to problem resolution, agent performance, and refund decision-making Increasing operational efficiency. Forecasting support workload, improving the automatic refund model, and finding opportunities to reduce costs while maintaining service quality Designing and analyzing A/B tests. Helping teams choose metrics and experiment designs, interpret results, and automate analysis. Developing the metrics system. Making payments, billing, and support metrics clear and useful for decision-making, and investigating changes and anomalies Influencing team priorities. Identifying growth opportunities, estimating the potential impact of initiatives, and helping decide where it’s worth investing time Enabling teams to work with data independently. Preparing data for AI tools and automating repetitive analysis so that colleagues can answer basic questions on their own Requirements Strong SQL and Python skills for data analysis and automation A solid understanding of mathematical statistics and hands-on experience with A/B testing – from forming a hypothesis to drawing conclusions and making recommendations Experience applying AI in analytical work: the ability to integrate it into everyday tasks, verify its outputs, and find new opportunities for automation Independence and an interest in the business: the ability to dig into a problem, propose hypotheses, and connect analysis results to a specific decision The ability to explain complex topics clearly to colleagues with different backgrounds — from engineers to support, finance, and legal specialists The ability to manage work for multiple stakeholders: making priorities transparent, agreeing on scope and timelines, and justifiably deprioritizing less important tasks Preferred Experience in e-commerce, payments, support, or operations automation Building your own AI tools and agents for data analysis We offer Compensation package: base salary and performance-based bonuses Office-first: flexible hours with a possibility to work remotely 52 days per year Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave Relocation Support: full assistance for a smooth relocation for the employees and their family AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work Before applying for the above position please review our Candidate Privacy Notice here . By responding to the vacancy, you acknowledge that you have read our Privacy notice.

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date. What you'll do at Figma: Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan Manage inbound billing requests (such as processing renewals and changing payment term/method) Close targeted outbound account renewals Qualify and handle inbound sales requests Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma Strong technical aptitude with ability to learn new products, processes, and policies as we go Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Exposure to or interest in product development and web-based collaborative tools While it’s not required, it’s an added plus if you also have: B2B SaaS experience Customer-facing Sales/Support experience Multilingual (Spanish or Portuguese) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Hourly Base Pay Range: $26.96 — $26.96 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue suite Product Sales is tasked with pursuing a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Tax Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities: — Drive revenue and retain users to achieve and over perform on target and KPIs — Lead discussions with our largest existing and prospective customers — Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders — Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives — Develop a deep understanding of global indirect tax requirements of potential customers — Build and maintain relationships with clients, guiding them through the sales process and helping ensure a successful implementation of Stripe Tax — Collaborate closely with the product, engineering, marketing, and customer success teams to ensure client satisfaction and long-term growth — Stay up-to-date on industry trends in data, analytics, and reporting to identify new opportunities and keep Stripe ahead of the curve — Identify and pursue expansion opportunities with existing Stripe Tax users to drive adoption of additional compliance tools — Lead renewal conversations with existing Stripe Tax users, leveraging a deep understanding of their evolving business needs — Ensure users are able to quickly go live by proactively addressing any outstanding questions from the sales process Who you are: — You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-Level roles — You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge — You’re comfortable working with clients as you are with internal stakeholders (including executives) — You’re excited to become an expert and to share your knowledge — You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you Minimum requirements: — 8+ years of sales or prospecting experience at a technology company and a track record of top performance — Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users — A proven ability to build strong collaborative working relationships with business partners — A proven ability to be a self-starter capable of driving business results without significant supervision — An enthusiastic “roll up your sleeves” mentality — Excellent verbal and written communication skills — Strong presentation skills, particularly for in-person meetings with multiple stakeholders — Proven ability to lead complex negotiations involving bespoke commercial agreements — Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications: — 3+ years of experience specifically selling financial services or similar software — Experience in selling Tax solutions — Proven ability to sell complex software solutions In-office Expectations: Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: We're hiring an Infrastructure Accounting Lead to own the accounting for fal's largest and fastest-growing cost base: compute. GPU capacity, colocation and hosting, and the engineering effort we build on top of it all run through this role — from the detailed review of infrastructure spend each month, to the technical positions behind it, to the systems and automation that make it scale. You'll partner with Finance, Operations, and Engineering to build out fal's infrastructure and R&D accounting processes, including cost to compute. That means working with internal stakeholders and infrastructure partners on data and vendor billing accuracy, and collaborating with the Technical Accounting Lead on treatment of complex compute arrangements so our positions stand up to auditor review. This is a hands-on, high-ownership role. You'll partner closely with Infrastructure, Engineering, Procurement, Legal, and Strategic Finance, and use the latest AI tools to work productively. WHAT YOU’LL DO - Overall - Own the accounting for fal's compute costs: GPU capacity, cloud and data center commitments, and the infrastructure behind our platform. - Build AI agents, scripts and automated workflows that keep compute accounting accurate, timely and scalable, rather than manual and spreadsheet-driven. - Act as the accounting owner for compute vendors. Translate contracts, usage data and invoices into correct accounting and give clear insight into what compute really costs. Compute Cost Accounting - Account for GPU and cloud provider agreements from start to finish, including reserved and committed capacity, usage-based billing, credits and true-ups. - Collaborate with Procurement to ensure we have a reliable, systems based schedule of every compute commitment, prepayment, deposit and asset. - Capitalize GPU servers, networking and data center equipment. Set useful lives and manage depreciation, disposals and impairment reviews. - Classify compute cost correctly between cost of revenue and operating expense (R&D and internal use) so Strategic Finance can rely on it for gross margin reporting. Close, Audit & Other Technical Areas - Streamline recurring close work, leaning on AI/systems to assess usage data, match invoices to PO and contractual commitments, flag anomalies and draft journal entries, balance sheet reconciliations and variance explanations. - Collaborate with Infrastructure and Engineering on capacity changes, and with Strategic Finance on forecasts, budget vs. actual and cost per unit of compute. - Ensure compute and infrastructure accounting is audit-ready with clear documentation and policies - Review compute and colocation agreements with Technical Accounting, Legal, and Procurement to identify embedded leases (ASC 842) and other terms that impact accounting. - Support ERP system implementation, including data flows, account structure and migration needs for compute costs. QUALIFICATIONS/NICE-TO-HAVES - Bachelor's degree in Accounting or Finance; CPA preferred - 8+ years of progressive accounting experience, preferably a combination of public accounting and operational experience at a technology company (cloud infrastructure, SaaS, or AI strongly preferred) - A builder mindset that enjoys drawing the blueprint for automated, reliable and scalable processes - Best-in-class attention to detail and unwavering commitment to accuracy in an ever-changing business environment - Strong written and interpersonal communication skills — you can partner with internal and external stakeholders on complex topics and translate technical accounting into clear, concise takeaways for non-technical audiences - High agency — you set your own priorities, make decisions independently, and drive work to completion - Strong understanding of the AI development and platform infrastructure landscape - Experience at a high-growth software, cloud infrastructure, AI, or other capital-intensive technology company - AI and automation first. You use the latest AI tools — or build your own — to automate reconciliations, analyze large usage/spend datasets, and streamline your work WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $210,000 - $240,000 + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: Philippines Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry.  We’re looking for a highly skilled and hands-on Accounting Manager. In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow. Role overview Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team. You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention. You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function. Key responsibilities Month-end close and general ledger Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance. Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses. Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals. Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement. Maintain the chart of accounts and product master lists, and keep reporting mappings current. Revenue reporting and billing oversight Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it. Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations. Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger. Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst. Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system. Accounts payable, expenses and payroll Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations. Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts. Review commission calculations and book the corresponding accruals and true-ups. Financial reporting and expense forecasting Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward. Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked. Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting. Tax, compliance and audit Coordinate with our external advisors on federal, state and franchise tax filings. Own sales tax, 1099 and entity registration compliance. Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions. Team and process Manage and develop a small analyst team covering AP and expense operations, and billing and AR. Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters. Own the accounting SOP library, the close checklist and the task repository, and keep all three current. Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them. Minimum qualifications Experience 6+ years of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation. Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement. Revenue recognition experience under ASC 606 in a subscription business. Experience managing, reviewing and developing other accountants. Systems QuickBooks Online — required. Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting. Stripe — required. Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger. Advanced Google Sheets. Pivots, lookups, nested logic, data validation. Salesforce is a significant plus. AI fluency and automation — required Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back. Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger. Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them. Preferred CPA or active CPA candidate — someone committed to a career in accounting and finance. SaaS or technology industry experience. Prior exposure to a modern expense, HRIS or close-management platform. Personal attributes Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week. Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it. Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that. Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance. Why Alvys Ownership. You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance. Modern stack. A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves. Proximity to decisions. You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales. Growth. This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature. Collaborative culture. Mission-driven people building the future of logistics technology, grounded in trust and transparency. Alvys — Join our Team If this sounds like your next challenge, we’d like to hear from you. Equal Employment Opportunity Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone. If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. For information about Alvys's privacy practices, see our Privacy Policy .

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Contract Duration:  1 year   Position Summary:   Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Specialist is responsible for contacting overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances in a timely manner. The successful candidate will have experience with building relationships with internal partners and account reconciliations.  They will have strong communication skills and understand how to work effectively cross functionally with a broad group of stake holders.      To be successful, the candidate must have the ability to build relationships and be a proactive team player.  A “Roll-Up-Your-Sleeves” and “Get it Done” attitude is a must.  The candidate must have strong attention to detail and have previously demonstrated the ability to excel in a fast paced, high-volume, complex environment. Prior experience in finance is required, with preference given to candidates with accounts receivable experience. Key Responsibilities: Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing. Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required. Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation. Recognize billing issues through research and regular reconciliation. Preparation of monthly account breakdowns and analysis, as required by the Manager and customers. Compilation and provision of invoice copies, credits and unapplied payment details, as required. Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned. Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio. Participate in conference calls with customers and internal partners supporting recovery of past due invoices. Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR. Required Experience: Bachelor's degree in accounting or 3+ year's experience processing accounts receivable. AI Fluency and/or use of M365 Copilot Must possess a high level of moral judgment for handling confidential information and monetary transactions Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions Effective attention to detail and high degree of accuracy managing reconciliations Able to effectively communicate both verbally and in writing Must be a team player and have the ability to effectively work within a strong cross functional environment. Sound analytical thinking, planning, prioritizing and execution skills Excellent computer skills with a strong working knowledge in Microsoft Word and Excel Working understanding with the US Health Care system - would be a benefit #LI-TW1 #LI-Hybrid It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $30.77 per hour ($55,000 - $64,000 annual), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Preparation of demand letters, termination letters and final collection notices for Senior Care accounts, QuickMar, Pharmacy and other streams of business as needed. Investigation and analysis of various customer scenarios. For escalated customers, update and maintain accurate customer files with all applicable correspondence and report to AR Escalations Manager on status as required. Support the AR Escalations Manager with assisting in developing payment plans and solutions to collect outstanding balances and assist in managing required communications externally and internally associated to these accounts. Supporting collection’s activities relating to mixed portfolio of low dollar customer accounts, including communication with customers regarding collections issues, actions, payment inquires and invoicing. Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required. Communication with customers within assigned portfolio regarding collections issues, actions, payment inquires and invoicing Recognize billing issues through research and regular reconciliation. Preparation of monthly account breakdowns and analysis, as required by the Manager and customers. Compilation and provision of invoice copies, credits and unapplied payment details, as required. Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned. Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio. Participate in conference calls with customers and internal partners supporting recovery of past due invoices for small dollar accounts on AR Digital team and AR Escalations as needed. Onboarding support of new team members including coordination of any co-op assignments within the team with coordination of the AR Escalation Manager. Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR Escalations and AR Digital Teams. Required Experience: Bachelor's degree in accounting or 3+ year's experience processing accounts receivable. Must possess a high level of moral judgment for handling confidential information and monetary transactions. Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions. Effective attention to detail and high degree of accuracy managing reconciliations. Strong communication skills (both verbally and in writing) are essential, including the ability to confidently discuss disputes and deductions with internal teams and external stakeholders. Must be a team player and have the ability to effectively work within a strong cross functional environment. Demonstrated experience championing change in a fast-paced environment. Experience coaching within a diverse team and in a business to business environment. Sound analytical thinking, planning, prioritizing and execution skills. Excellent computer skills with a strong working knowledge in Microsoft Word and Excel. Working understanding with the US Health Care system - would be a benefit. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.