Задачи:
- Поиск партнеров, онбординг и развитие долгосрочных отношений.
- Масштабирование партнерского трафика и повышение показателей.
- Управление финансовыми расчетами и развитие новых гео.
Требования:
- Опыт Affiliate Manager в iGaming / Crypto от 1 года (Tier-1).
- Понимание метрик (FTDs, LTV, CPA, RevShare, ROI).
- Английский язык от B1.
Условия:
- Удаленный формат работы.
- Зарплата по итогам собеседования.
Задачи:
— Управление портфелем корпоративных клиентов в регионе EMEA.
— Понимание бизнес-стратегий клиентов и ведение их к желаемым результатам.
— Обеспечение максимальной ценности от использования платформы Wrike для клиентов.
— Построение крепких отношений с клиентами и выступление в роли адвоката Wrike.
— Совместная работа с клиентами для установления бизнес-целей, сроков, приоритетов и метрик успеха.
— Создание, выполнение и управление стратегиями вовлечения и коммуникации для обеспечения ROI и роста NET MRR.
— Выступление экспертом Wrike по вопросам управления работой и решению проблем клиентов.
— Сотрудничество с командами продаж, профессиональных услуг, поддержки, продукта и другими.
— Мониторинг портфеля клиентов, работа над достижением целей, выявление возможностей и управление удержанием клиентов.
— Ведение детальных планов действий и коммуникаций с клиентами в системе управления успехом клиентов.
Требования:
— Свободное владение английским языком, знание немецкого или французского будет плюсом.
— Опыт работы 5+ лет в Customer Success Management или в клиентских ролях с корпоративными клиентами.
— Опыт взаимодействия с маркетинговыми, профессиональными, IT и PMO командами.
— Умение строить и поддерживать крепкие отношения с разнообразными клиентами, включая руководство высокого уровня.
— Знания и практический опыт в управлении проектами, редизайне бизнес-процессов и управлении изменениями.
— Отличные коммуникативные навыки, умение работать с людьми, терпение и выдержка в сложных ситуациях.
— Готовность глубоко изучать технические детали продукта.
— Критическое мышление, любознательность, стремление к постоянному обучению и развитию.
— Открытость к обратной связи, способность к обучению, командный дух, инициативность и креативность.
Условия:
— 28 календарных дней оплачиваемого отпуска.
— Оплата больничных (5 оплачиваемых неоплаченных дней).
— Родительский отпуск: 18 недель по беременности и родам / 4 недели по уходу за ребенком.
— 2 дня волонтерства.
— Медицинская страховка для сотрудников и их иждивенцев.
— Страхование жизни.
— Компенсация коммунальных услуг (30 евро в месяц, облагается налогом).
— Фитнес-план (800 евро в год).
— Полностью удаленная работа с возможностью доступа к коворкингу по запросу.
Responsibilities:
- Source, onboard and retain affiliates, scale traffic volumes.
- Manage partner payments and expand into new GEOs.
Requirements:
- 1+ year in iGaming with proven LATAM experience (Argentina is a plus).
- Knowledge of traffic sources and metrics, active network.
- English B1+.
Conditions:
- Remote work format.
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design.
This is a remote role based in EST.
The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience.
Tasks:
— Lead and develop a team of Renewal Managers with coaching and commercial guidance.
— Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution.
— Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes.
— Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges.
— Ensure early renewal engagement with customer context, risk signals, and relationship insights.
— Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution.
— Collaborate with Sales and Account Management to identify expansion opportunities.
— Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting.
— Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches.
— Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences.
— Manage metrics and KPIs measuring renewal effectiveness.
— Recruit, onboard, develop, and retain commercial talent as the function scales.
Requirements:
— 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar.
— 3+ years people leadership experience with coaching and developing high-performing teams.
— Experience managing recurring revenue portfolios and meeting retention/renewal targets.
— Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion.
— Experience building and managing renewal forecasts with operational rigor.
— Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections.
— Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection.
— Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes.
— Strong analytical skills to identify trends, diagnose performance, and determine interventions.
— Track record improving workflows, standardization, automation, or systems to increase efficiency.
— Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives.
— Excellent communication skills for detailed commercial and senior executive discussions.
Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data.
Target Annual Compensation: $150-170K OTE (70/30 split).
Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Technical Account Manager, you’ll join 1Password’s Technical Account Management team, helping customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance. You’ll support complex customer environments, advise on identity, access, device trust, and Software as a Service (SaaS) security, and help shape scalable practices that advance 1Password’s mission to create a safer, simpler digital future. This role reports to the Sr. Manager of Technical Account Management and Solution Architects.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the US or Canada.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Required: 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant, ideally in a SaaS or Business-to-Business (B2B) security environment.
- Required: Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments.
- Required: Strong communication, storytelling, and demonstration skills, with the ability to translate technical concepts into clear business value.
- Required: Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM), as well as security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR).
- Required: Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, and tools such as Docker, Kubernetes, and command-line interfaces.
- Required: Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions.
- Preferred: Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies.
What you can expect:
- Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementations, including integrations, configuration, and security reviews.
- Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes.
- Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value.
- Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams.
- Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics.
- Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges.
USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,00 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $143,000 CAD and $207,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote-Washington, D.C.
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
UiPath is seeking an exceptional Sr. Manager of Customer Success to lead and scale our Customer Success Managers and Technical Account Managers operations across the Federal Civilian accounts. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations.
As a Sr. Manager of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution.
What you'll do at UiPath
Portfolio & Performance Leadership
· Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health
· Proactively identify and reduce systematic risk across the customer lifecycle
· Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis
· Tie customer adoption directly to measurable revenue impact and business outcomes
· Player-Coach: will be responsible for owning success for marquee accounts
Strategic Partnership
· Serve as a strategic partner across Sales, Product, and Go-To-Market teams
· Build and maintain established cross-functional influence across the organization
· Collaborate on deal construction and commercial activity
· Drive alignment between customer success strategies and broader GTM initiatives
Team Leadership & Development
· Build and scale high-performing Customer Success and Technical Account Managers
· Provide strong interpersonal coaching and mentorship to team members
· Model unwavering accountability and ownership culture
· Establish and communicate "what good looks like" across the organization
· Champion customer- and team-oriented culture
Operational Excellence
· Drive operational rigor and discipline across service delivery
· Establish and maintain key operational standards for the business
· Transform individual execution into broader packaged plays and new standards
· Ensure consistent and articulate communication across all stakeholders
What you'll bring to the team
Required Qualifications:
· Previous experience with formal people management and team leadership
· Candidates must be authorized to work in the United States for this role
· Proven track record in broad portfolio impact including renewals, saves, and adoption metrics
· Experience with deal construction and commercial activity
· Established cross-functional influence across Sales, Product, and GTM organizations
· Strong interpersonal, coaching, and mentorship skills
· Entrepreneurial mindset with tenacious execution capabilities
· Articulate and consistent communication style
· Customer- and team-oriented approach with ability to champion culture
Preferred Qualifications:
· Deep exposure to public sector business landscapes
· Understanding and usage of key industry solutions embedded in GTM strategy
· Established relationships across marquee accounts
· Examples of transforming individual execution into broader packaged plays or new organizational standards
· Demonstrated ability to identify and establish operational excellence benchmarks
· Experience operating in complex, highly technical renewal deal cycles
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
About RETR:
RETR is a mortgage market intelligence platform used by loan officers, mortgage companies, and lenders. Founded in 2022, it is bootstrapped, profitable, and fully remote.
The role:
This is one of the first Customer Success Managers at RETR. You will own a book of enterprise customers end to end, managing relationships, value delivery, renewals, and growth. You will report to the VP of Customer Advocacy and collaborate with account executives and trainers.
What you own:
— A plan for every customer, updated regularly
— Ownership of the renewal process from day one
— Driving expansion through new use cases, features, and teams
— Building advocates who provide references, testimonials, and referrals
This role is proactive, not reactive account management or support. You will help create the Customer Advocacy playbook.
How we work:
RETR is lean, emphasizing automation and AI to reduce repetitive tasks. The work is fully remote and asynchronous, focusing on deep customer understanding and relationship building.
What success looks like:
You will know your accounts deeply, understand their usage and value, identify risks early, and drive retention and expansion.
Requirements:
— 3+ years in customer success, account management, or similar SaaS roles with renewal or expansion targets
— Curiosity about customer business models and ability to connect product to outcomes
— Ownership of commercial health of accounts
— Ability to spot real value-driven expansion opportunities
— Proactive problem identification and fast action
— Strong communication skills across all levels
— Comfort with building playbooks and working without a defined playbook
— Motivation by variable pay tied to customer retention and growth
— Ability to collaborate with sales, support, and enablement teams
— Mortgage industry experience is a major plus but not required
Compensation and benefits:
— Base salary $85,000
— On-target earnings $115,000 including $30,000 variable paid quarterly
— Variable pay can reach 150% of target (~$130,000 total) for strong performance
— Benefits include fully paid medical premiums, dental, vision, life, disability insurance, 401(k) with match, PTO and holidays, meal and wellness stipends, swag credit, full home office setup
— Fully remote with biannual company gatherings
How to apply:
Email a resume to jobs@retr.app with a brief description of a customer you retained, grew, or turned into an advocate and what you did. Skip the cover letter.
Apply here: https://weworkremotely.com/remote-jobs/retr-customer-success-manager
Location: Remote, Canada
Workplace: remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.
Minimum Qualifications
You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
Location: Remote, USA
Workplace: remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.
Minimum Qualifications
You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
Задачи:
— Поддержка активного комьюнити.
— Формирование комьюнити: цеплять и завлекать новых игроков.
— Проведение внутриигровых ивентов руками — чтобы игроки оставались довольны.
Требования:
— Понимание игрового комьюнити и паттернов поведения игроков США.
— Опыт проведения ивентов (или сильные идеи).
— Креативность и проактивность.
— Понимание Minecraft или аналогичных песочниц.
— Коммуникабельность.
— Английский от C1–C2.
— Опыт в комьюнити от 1 года или сильная наигранность и понимание аудитории.
— Работа по часовому поясу США.
Условия:
— ЗП в валюте, крипте, рубли — обсуждается по итогам собеседования.
— График 5/2, с 15:00 до 21:00 (GMT-4).
— Полная удалёнка из любой точки мира.
— Возможность реализовать свои идеи в игре с перспективами роста.
УдалённоjuniorВажно: работа по часовому поясу США — это ключевое условие, так как работа с локальным комьюнити требует понимания рынка и часовых поясов изнутри; ✅ График 5/2, с 15:00 до 21:00 (GMT-4)
Location: New York, New York, United States
Our Story
At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀
What you will do:
We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership.
In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth.
If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you.
Key Responsibilities:
Own a portfolio of think-cell’s most strategic accounts.
Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value.
Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases.
Orchestrate executive business reviews, track adoption metrics and align on success plans.
Monitor account health and proactively mitigate churn through deep engagement and value delivery.
Identify opportunities to evangelize new features or product enhancements within high value accounts.
Your profile:
Bachelor’s, Master’s degree in Business or related relevant field.
3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies.
Experience navigating large, complex customers and partnering with technical and executive stakeholders.
Excellent relationship building skills and a proactive approach to customer engagement.
Organized and highly accountable with a bias towards action.
Strong ability to communicate value and navigate customer organizations with precision.
Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus
Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus
Hybrid: Willingness to work on-site in, minimum of 3 days/week
- NYC office (opening soon).
Executive presence, ability to influence, build rapport, and excellent communication skills.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership
: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First
: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team
: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence
: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Требования:
— 3+ лет опыта в CRM / Lifecycle / Retention.
— Опыт в high-risk (сфера adult будет существенным преимуществом).
— Hands-on опыт работы с CRM/ESP и автоматизациями.
— Понимание deliverability и email reputation.
Условия:
— Удалённая работа.
— Локация: любая, желательно ЕС.
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
##LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— Готовить и публиковать посты, stories и короткие видео.
— Работать с готовыми фото, видео и информацией о собаках.
— Адаптировать контент под разные площадки.
— Следить за актуальностью публикаций и статусами собак.
Требования:
— Опыт в SMM будет плюсом.
— Грамотный русский язык.
— Базовые навыки работы с фото и видео.
— Внимательность и ответственность.
— Любовь к животным и желание участвовать в социальном проекте.
— Кандидат должен быть из Беларуси или Казахстана для полноценной работы с соцсетями без ограничений.
Условия:
— Удалённая работа.
— Занятость до 4 часов в день.
— Оплата 10 000 ₽ в месяц.
В европейской iGaming-компании с собственной платформой и несколькими брендами открыта вакансия Affiliate Manager уровня Strong Middle / Senior. В обязанности входит поиск и подключение новых вебмастеров и команд, развитие и удержание существующей партнёрской базы, работа с географическими регионами Tier-1 и Западной Европы, включая Канаду, DACH, Францию, Испанию, Португалию, Австралию, Новую Зеландию, а также Скандинавию и Польшу. Специалист будет взаимодействовать с источниками трафика, такими как Facebook, Influence, SEO, PPC, мобильные приложения и другие, контролировать качество и рентабельность трафика, анализировать показатели FTD, депозиты, редепозиты и конверсию, а также вести переговоры и разрешать спорные вопросы на основе аналитики и антифрода. Требуется практический опыт работы Affiliate Manager в iGaming, умение самостоятельно находить и подключать партнёров, подтверждённые результаты по FTD, общим депозитам, ROI и NGR, знание моделей CPA, RevShare и гибридных схем, понимание качества и окупаемости трафика, опыт работы без предоплаты за трафик, владение английским языком на уровне не ниже B1 (B2 приветствуется), а также нахождение в часовом поясе, близком к европейскому (±1–2 часа). Предлагается полностью удалённая занятость на полный рабочий день с B2B-форматом сотрудничества, конкурентная зарплата с индивидуальным обсуждением и бонусами после испытательного срока, а также возможность участия в развитии нового бренда для сильных кандидатов.
Удалённоseniorчасовой пояс, близкий к европейскому: ±1–2 часа
Location: Spain
Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries.
We’re looking for an experienced
Senior Amazon Account Manager
to independently own the performance, growth, and account health of multiple Amazon brands.
This is a
hands-on senior role
for someone who can immediately take ownership of
Amazon PPC strategy, account health/violations, and client communication without requiring training or supervision.
What You’ll Do
Independently develop, manage, and scale Amazon PPC across Sponsored Products, Sponsored Brands, and Sponsored Display.
Own budgets, bids, keywords, search terms, placements, testing, and ACOS/TACOS optimization.
Manage campaigns at scale using Amazon bulk files and bulk sheets.
Diagnose and resolve account health issues, policy violations, listing suppressions, variation issues, and Seller Central cases.
Manage Brand Registry, infringement reports, brand protection, and escalations.
Conduct keyword, competitor, and marketplace research using Data Dive, Jungle Scout, or similar tools.
Analyze performance and turn data into clear growth and optimization strategies.
Manage catalog health, listing optimization, A+ Content, Brand Stores, and Amazon creative requirements.
Independently lead recurring client calls, present results and strategy, establish priorities, and manage expectations.
Manage multiple brands simultaneously and take full ownership when performance or marketplace issues arise.
Requirements
Strong experience independently managing multiple Amazon brands/accounts.
Advanced Amazon PPC expertise—you must be able to develop and execute strategy without training.
Proven experience managing meaningful Amazon ad budgets and delivering measurable results.
Hands-on experience resolving Amazon violations, account health issues, and Seller Central cases.
Proven experience independently leading client calls and communicating strategy to founders or senior stakeholders.
Previous
agency or multi-brand portfolio experience.
Experience with
supplements, health, wellness, food & beverage, or similar consumer brands.
Experience coordinating Amazon strategy with
DTC/e-commerce paid media.
Strong knowledge of catalog management, listing optimization, Brand Registry, A+ Content, and Brand Stores.
Proficiency with Amazon bulk files and tools such as Data Dive, Jungle Scout, or similar platforms.
Excellent English communication, analytical, and problem-solving skills.
Ability to work independently with minimal oversight.
Important:
This is not a training or support-level position. Candidates must already be comfortable
developing PPC strategy, handling Amazon violations/account health issues, and leading client calls independently.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
УдалённоThis is a remote role that must be based in EST