Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
We're looking for a frontend-leaning Product Engineer with strong product sense, judgment, and taste to help shape and build Passport https://workos.com/passport. With Passport, accessing your work apps is as simple as unlocking your device, instead of battling one sign-in prompt after another. You’ll build the experiences that make that seamless, while giving administrators clear control over access.
You'll help decide what gets built and carry it through to production. Working directly with customers, you'll turn complex identity and device workflows into clear employee and administrator experiences, with hands-on engineering across the stack.
You’ll work in an AI-native engineering environment, using AI tools to prototype, build, and iterate while maintaining a high bar for product quality and technical correctness.
RESPONSIBILITIES ✔️
- Work directly with customers, solutions engineering, and go-to-market teammates to understand their identity and device setups, identify friction, and prioritize focused improvements.
- Build onboarding and access-management experiences that help employees get started and administrators confidently manage access.
- Own features from implementation through release and iteration, making pragmatic technical tradeoffs that balance maintainability with momentum.
- Collaborate with designers, backend engineers, and security engineers to make complex access workflows simple and secure.
- Help shape how AI agents access company tools, working with adjacent product teams to make connections and configuration understandable.
QUALIFICATIONS 🌟
- 5+ years of industry software development experience, including shipping user-facing products.
- Strong frontend engineering: accessible interfaces, well-structured application state, fast interactions, and thoughtful loading, empty, error, and recovery states.
- Full-stack capability: design useful APIs, reason about data models and queries, implement authorization behavior, and debug production issues. Your deepest expertise may be frontend; you can own work across layers and collaborate with specialists when needed.
- Strong product sense and judgment: understand customer needs, identify the right problems, and make thoughtful tradeoffs about priorities, scope, quality, and speed, including knowing what not to build.
- Strong product taste: you shape how a product works, not just how it looks. You can rethink complex workflows, choose sensible defaults, and make the right actions feel obvious.
- Clear communication and independent judgment through ambiguity, with the curiosity to learn unfamiliar systems and collaborate across disciplines.
- Bonus: Identity, authentication, authorization, or enterprise integrations, including SAML, OIDC, or SCIM.
- Bonus: Experience building desktop applications or device-management workflows.
- Bonus: B2B SaaS, developer tools, or employee and administrator products, especially experience building an early-stage product with its first customers.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
External Platform builds and operates mission critical platforms that power how customers build on top of and with Figma. The team owns our MCP, Rest API and Gateway integrations powering millions of users as they work across design and code.
As an Engineering Manager on External Platform, you’ll lead a team of senior engineers working at the intersection of engineering, operations, and platform strategy. You’ll partner closely with some of our largest customers, Legal, and Program Management to translate shared goals into durable, scalable outcomes.
While this team works on our external platforms, the focus is on reliability and extensibility. You will operate the platform supporting our fastest growing products and provide APIs and frameworks that both internal teams and customers built on top of. This role is ideal for someone who enjoys operating in ambiguous, cross-functional spaces, amplifying the impact of strong ICs, and driving outcomes through platform leverage.
This is a full time role that can be held from our NYC hub or remotely on the East Coast of the United States.
What you'll do at Figma:
Lead, grow, and support a team of engineers building foundational infrastructure for Figma’s AI products
Partner with customers, engineering and product leaders from across Figma to define the team’s technical strategy and manage the day-to-day project execution
Hire, coach, and develop senior and staff engineers to scale the team
Roll up your sleeves to engage deeply with technical details and decisions as needed in order to help the team deliver on a robust AI platform with urgency
Build an inclusive team and culture through thoughtful team-building and hiring practices
We’d love to hear from you if you have:
3+ years of engineering management experience leading high-performing, fast-moving teams, ideally in the AI platform space
8+ years of total engineering experience, ideally reaching a staff engineering level as an individual contributor
Experience managing platform teams with a focus on reliability and extensibility
A proven track record of motivating, mentoring, and growing experienced engineering leads
Experience building and scaling engineering teams and org structure as they grow
While it’s not required, it’s an added plus if you also have:
Experience with MCP Infrastructure and integrations
Experience with LLM, AI gateways
A background in adjacent infrastructure domains
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $287,000 - $320,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn.
To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action.
RESPONSIBILITIES
- You own a product area, the long-term vision, the roadmap, the revenue, and the results.
- You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through.
- You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision.
- You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products.
- You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams.
- You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans.
QUALIFICATIONS
- You have deep empathy for the needs of developers and are obsessed with talking to your users.
- You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks
- You are comfortable interacting with a command-line interface.
- You have experience building B2B, SaaS or have a background in Public Cloud
- You have experience working with tools in the software supply chain and/or software security
- You can break down complex technical problems into small, release-able, user valuable features.
- You can explain complex ideas simply and communicate across diverse stakeholders.
- You have effective written, verbal, and visual communication skills.
- You can analyze data, both qualitative and quantitative, to inform decision making.
- You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams.
- You have experience running products at various stages of maturity, from legacy to greenfield.
- You are a doer as well as a strategist. We are small and need all hands on deck.
WHAT TO EXPECT
FIRST 30 DAYS
- Get to know Docker! Vision, mission, values
- Understand the team and business unit’s mission
- Meet the team along with peers across the business unit and company
- Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points.
- Work with your Manager and team to review and create quarterly goals
- Understand your product’s roadmap and what data is available to make data driven decisions
FIRST 90 DAYS
- Understand the company’s and business unit’s product vision and how it relates to your team’s objectives
- Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit
- Develop deep understanding of our developers and customers and why they love Docker
- Shape your team roadmap and vision in close collaboration with design and engineering peers.
- Lead the definition of the team OKRs for the quarter and provide progress reports
ONE YEAR OUTLOOK
- Lead product initiatives across cross-functional teams to create value for our users
- Drive the long term direction of your product including contributions to ARR
Compensation & Equity
United States: $280,000 – $300,000 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best-in-class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues and be accustomed to sharing and helping the team succeed.
- Judgment: Understand risk in the context of a hyperscaling business, have sound judgment, and be strategic in your decision-making. You will not be afraid to make judgment calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- Non-English languages, especially Spanish, German and French.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
- Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn.
To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action.
RESPONSIBILITIES
- You own a product area, the long-term vision, the roadmap, the revenue, and the results.
- You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through.
- You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision.
- You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products.
- You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams.
- You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans.
QUALIFICATIONS
- You have deep empathy for the needs of developers and are obsessed with talking to your users.
- You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks
- You are comfortable interacting with a command-line interface.
- You have experience building B2B, SaaS or have a background in Public Cloud
- You have experience working with tools in the software supply chain and/or software security
- You can break down complex technical problems into small, release-able, user valuable features.
- You can explain complex ideas simply and communicate across diverse stakeholders.
- You have effective written, verbal, and visual communication skills.
- You can analyze data, both qualitative and quantitative, to inform decision making.
- You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams.
- You have experience running products at various stages of maturity, from legacy to greenfield.
- You are a doer as well as a strategist. We are small and need all hands on deck.
WHAT TO EXPECT
FIRST 30 DAYS
- Get to know Docker! Vision, mission, values
- Understand the team and business unit’s mission
- Meet the team along with peers across the business unit and company
- Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points.
- Work with your Manager and team to review and create quarterly goals
- Understand your product’s roadmap and what data is available to make data driven decisions
FIRST 90 DAYS
- Understand the company’s and business unit’s product vision and how it relates to your team’s objectives
- Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit
- Develop deep understanding of our developers and customers and why they love Docker
- Shape your team roadmap and vision in close collaboration with design and engineering peers.
- Lead the definition of the team OKRs for the quarter and provide progress reports
ONE YEAR OUTLOOK
- Lead product initiatives across cross-functional teams to create value for our users
- Drive the long term direction of your product including contributions to ARR
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $280,000 – $300,000 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the team
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward a fundamentally different kind of GRC: one that directs Claude, with the right humans in the loop, to challenge and evidence the performance of controls continuously rather than through periodic audits.
Within Security GRC, Audit & Assurance runs the integrated audit across our frameworks and maintains the Common Control Framework the program hangs off. This role sits in Audit & Assurance and helps run that integrated audit program, plan the audits we add next, and assess the frameworks and scope changes we are considering.
About the role
You'll help run Anthropic's unified audit program: quarterly audits across SOC 2, HIPAA and the ISO 27000 family including ISO 42001, plus the rest of our certifications, working with our audit firms, our GRC Partners, and control owners across the company. You'll plan new audits as we expand to new frameworks, platforms and regions, and run the gap assessments that tell us what each expansion takes before we commit to it.
You'll help build the audit operating model and runbook, and drive automation in the program so evidence is collected once and reused across frameworks, requests reach control owners once, and each audit cycle takes less effort than the last. Building with Claude is a normal part of the job, with you deciding where human judgment stays in the loop.
This is an individual contributor role for someone with program management experience who writes clearly, stays calm under deadlines, and likes making a busy program simpler.
Key responsibilities
Run the audit program as a program: one integrated plan and calendar across audits and expansions, with milestones, dependencies, risks and decisions tracked, and regular status to GRC leadership and stakeholders
Plan and run the quarterly audits, from scoping through report and findings closeout
Run audit readiness ahead of each fieldwork window: control owner prep, evidence pre-checks and walkthrough dry runs
Scope each audit's boundary with Product and Engineering: which products and deployment paths are in scope, and flag when a launch or new platform changes it
Help build the audit operating model and runbook for a unified audit program, and keep both current as the program grows
Drive automation in the program: evidence collected from source systems, request tracking and audit reporting, with evidence and walkthroughs reused across frameworks
Coordinate audits across frameworks and firms so audit windows line up and control owners are asked for the same evidence once, and drive new ways of automated evidence generation and collection with GRC Engineering
Plan new audits and audit expansions as we commit to them
Run framework and scope expansion evaluations and gap assessments, with a recommendation and an effort estimate leadership can act on
Work closely with control owners and GRC Partners: prepare control owners for audits, get evidence delivered and findings closed, and hand findings that need extended remediation to GRC Partners
Manage day-to-day auditor relationships, and report audit status, findings and program metrics to GRC leadership
Minimum qualifications
Several years of program management: running multi-workstream programs with a plan, milestones, dependencies, risk tracking and status reporting to leadership
Several years running external security audits (SOC 2 and ISO 27001 at minimum), on the company side or at an audit firm, including seasons with several frameworks at once
Working knowledge of SOC 2, the ISO 27000 family, ISO 42001 and HIPAA, and where their requirements overlap
Experience leading a gap assessment for a new framework or scope change and presenting the result to leadership
Experience building or improving an audit process: calendars, request tracking, runbooks, roles and responsibilities
Enough technical fluency to understand how evidence is produced in cloud environments and to judge whether a system-generated report is complete and accurate, and to build simple automations with Claude
Clear writing and calm coordination under deadline pressure
Ability to get control owners to deliver on time without authority over them
Preferred qualifications
Audit firm experience (Big 4 or a SOC 2 or ISO certification body), especially as a senior or manager on technology clients
Experience adding new frameworks such as PCI DSS, ISO 27701 or 27018, CSA STAR, or international schemes (for example IRAP, ISMAP or C5)
Have automated evidence collection or audit reporting, or use Claude or other LLMs day to day to plan, track and report program work
Experience with a GRC platform or building lightweight internal tooling
You don't need to
Have done everything on this list. The combination is running a global audit calendar well, plus the instinct to make it simpler each cycle
Hold every certification. CISA, CISSP, ISO 27001 Lead Auditor or similar are welcome but not required
Have prior AI industry experience
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact.
Product
- End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products.
- Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development.
- Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers.
- Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly.
Regulatory (with focus on AI)
- Advise on emerging AI-specific regulations and their applicability to Sierra's products.
- Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment.
- Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.
WHAT YOU’LL BRING
- 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.
- Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
- Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP.
- Ability to partner with technical teams to understand all aspects of Sierra's product offering.
- Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.
- Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.
- A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
EVEN BETTER…
- Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws).
- Experience counseling on products sold into regulated industries (healthcare, financial services).
- Familiarity with machine learning models and their associated risks.
- Previous experience developing trust and safety or responsible AI programs.
- Startup experience and comfort with rapid iteration and ambiguity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
THE ROLE / IMPACT
In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will contribute to the design and development of reliable, scalable, performant, and secure services for the platform, ensuring operational excellence and direct business outcomes.
This is a rare chance to join an early-stage initiative, contribute to foundational architectural decisions, and have a visible impact on the future of small businesses. By writing production code and developing proof-of-concepts, you will help solve complex financial technology challenges at a massive scale.
The team / how they connect
The Payments Platform team is the engine powering money movement across the entire ecosystem, collaborating closely with product, security, risk, and operations. We are a highly collaborative collective that values technical excellence, inclusion, and continuous innovation. Together, we work cross-functionally to translate complex business needs into resilient engineering solutions that support millions of subscribers.
The team is currently working on / Initially, you will focus on
- Designing and building payment platform capabilities, such as orchestration, risk and fraud prevention, and multi-provider integrations.
- Building out a global bill payment product to streamline how small businesses manage their cash flow.
- Developing core high-throughput platform services using modern backend stacks alongside AWS.
- Integrating and leveraging artificial intelligence capabilities to accelerate development workflows and enhance engineering productivity.
Where and how you can work
We support a hybrid working model that blends the flexibility of working from home with the collaboration of being in the office. You will spend time connecting with your team in our modern office spaces on designated boost days, balancing focused independent work with in-person connection.
Here are some of the things we are looking for
- A proven track record of delivering highly available, distributed backend systems and high-throughput services under real-world constraints.
- Deep understanding of system architecture, API design, and both SQL and NoSQL databases.
- Proficiency in modern backend stacks such as C#, Java, Golang, or C++, alongside cloud-native platforms like AWS.
- Passion for staying hands-on by contributing directly to production code, proof-of-concepts, and technical deep dives.
- Strong collaborative skills with a desire to mentor fellow team members, share technical knowledge, and foster an inclusive culture.
- Demonstrated ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $209K - $251K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team.
Responsibilities
Partner closely with Product Managers, Relationship Managers, Operations, and Annuities clients to configure the Insight, Learning Center, and Architect features with the specific customizations on the platform and facilitate internal user entitlements to the three features.
Configure courses for access by our users, along with completing the operational configurations to enable the tools for our clients.
Respond to escalations for inbound technical service queries and inquiries using the firm’s case management tool.
Add education content in the Learning Center to build training courses and make resources available.
File CE Credit applications and reports with external professional designations boards.
Assist with the creation of processes and documentation of technical issues to support new product solutions, enhancements, and operational changes.
Qualifications
2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment
Bachelor’s degree is required
Strong written and verbal communication skills are essential
Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities
Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support
Attention to detail and able to analyze and research systems to rectify issues and provide solutions
Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
Familiar with alternative investments and financial technology is preferred
Benefits
The base salary range for this role is $75,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) manages the devices Anthropic’s people work on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and configuration ships as code through pull requests, CI, staging, and a canary group. Today the fleet is mostly macOS, with a growing mobile footprint.
Anthropic also works with vendor and business process outsourcing (BPO) partners whose teams need access to Anthropic systems. Those programs are growing, in more countries and with more vendors. Anthropic-owned Chromebooks issued to vendor staff are becoming the default device for vendor teams. This role exists to make ChromeOS a supported platform with a dedicated owner. You will own ChromeOS end to end, from how devices are bought and enrolled to how they are locked down, monitored, and retired, and help bring Android in as a second platform.
The team is deliberately lean and runs with high autonomy. You’ll define what ChromeOS looks like at Anthropic and own the platform decisions that get it there.
Responsibilities
Own ChromeOS as a platform at Anthropic: device standards, Google Admin console and Chrome Enterprise setup, organizational unit design, and policy
Manage ChromeOS policy as code through the Chrome Policy API, GAM, and Terraform, in the team's config-as-code pipeline, so changes are reviewed, tested, and progressively rolled out like the rest of the fleet
Build zero touch enrollment through resellers, so a Chromebook arrives enrolled and works the first time in every country our vendor partners work from
Work with IT Operations and procurement partners on buying and shipping devices internationally, including regions our current partners don’t reach
Design device models for vendor teams (kiosk, managed guest sessions, shared devices, and assigned devices) and pick the right one for each program
Lock devices down to what the work needs: copy and paste, downloads, printing, USB, and app and extension controls
Own the device lifecycle for vendor fleets, from enrollment to wipe, lock, and retrieval when an engagement ends
Feed ChromeOS device data into our fleet telemetry, tracking which devices are checking in, OS version, and drift between expected and actual state
Partner with Corporate Security on hardware standards (such as Verified Access attestation and minimum AUE date), device trust signals, and access decisions
Work with Security on the contractor access model and on keeping Anthropic data off vendor devices
Run data loss controls through Chrome Enterprise Premium
Work with Security on the vendor identity model: which accounts vendor staff use and in which tenant
Support Android as a second platform, working with the corporate mobile program on Android Enterprise and zero-touch enrollment
Write the runbooks IT Operations and vendor partners use to stand up a new program
You may be a good fit if you
Have owned ChromeOS as a platform for a fleet of thousands of devices
Know the Google Admin console and Chrome Enterprise well: OU design, device and user policy, enrollment, and reporting
Have automated ChromeOS policy through the Chrome Policy API or GAM
Have run kiosk, managed guest, or shared device programs for frontline, contact center, or outsourced teams
Have set up zero touch enrollment with resellers and shipped devices across several countries
Have worked with Android device management and can hold your own in a mixed fleet
Excel at ambiguous problems that touch several teams at once
Communicate technical concepts clearly to any audience, including vendor partners
View IT Engineering as requiring product engineering rigor
Write clear documentation as a natural part of your workflow
Strong candidates may also
Manage device configuration as code (pull requests, CI, staged rollout) instead of clicking in consoles
Have managed ChromeOS alongside macOS or mobile fleets
Have used VDI or browser-based access to keep data off the device for outsourced teams
Have supported BPO or vendor programs through fast growth into new regions
Have built automated, progressive rollout systems with promotion gated on telemetry
Have used LLMs to automate operational work, or are excited to make Claude a teammate
Technical Skills
Python and shell scripting
ChromeOS management through the Google Admin console and Chrome Enterprise
Google Admin SDK, Chrome Policy API, and GAM for automating policy and reporting
Android Enterprise management (working knowledge)
Querying live device state at fleet scale
GitOps and CI for configuration management
Endpoint security fundamentals
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$325,000
—
$360,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; San Francisco
Workplace: Hybrid
ClickHouse has a lot worth saying. The database has become a platform for real-time analytics, data warehousing, observability, and AI workloads. Many of the most interesting AI and software companies of the last few years run on it. Our founders and leaders hold clear, well-formed views on where data and AI are heading. And every week the customer base produces proof points most companies would build a campaign around. What we have not yet built is the function whose job it is to turn all of that into one story the market hears consistently, and from us.
We are looking for a Head of Story & Communications to build that function from the ground up. You'll own the company narrative: what ClickHouse should be known for, how the platform story gets told above the level of features, and how the proof we generate adds up to a thesis. And you'll build the machine that carries it into the world: the announcement calendar, press and media relationships across technology and business media, and executive platforms for our founders and leaders. This is a build role and a player-coach role. You won't inherit a team; you'll hire one as the function grows, directing our agency partners in the meantime and staying in the work yourself. You'll report to the VP of Global Marketing and work closely with the executive team, product marketing, and the people closest to our customers.
What You Will Be Doing
- Define what ClickHouse should be known for and turn it into a rolling narrative and communications strategy that the marketing and executive teams work from
- Build the communications machine: announcement calendar and tiering, press materials, holding statements, a reporter cadence, and launch amplification, directing agency partners and holding them to outcomes
- Own press and media relations across technology and business media, taking the ClickHouse story beyond the tech press and re-educating the market on the full platform
- Build executive platforms for our founders and leaders: the themes each owns, the moments and formats worth their time, and a clear way to evaluate inbound podcast, mainstage, and sponsored event opportunities
- Shape quarterly release moments and major launches so they earn attention and show up consistently across press, social, community, and the field
- Set the standard for how ClickHouse sounds in public: voice, quality bar, and the discipline that every published claim, number, and proof point is approved, current, and consistent
- Hire and lead the team as the function grows, and build the planning and review rhythm that keeps narrative, communications, and social aligned
What You Bring Along
- Experience building or rebuilding a communications function at a growth-stage infrastructure, developer, or data company
- A record of landing stories in tier-one business media as well as technology press, with the relationships and news judgment to do it again
- Experience working directly with a CEO and executive team: shaping their points of view, preparing them, and declining opportunities not worth their time
- Media-company operator instincts: you think in themes, arcs, and audiences
- Player-coach approach: you write and edit yourself, give useful feedback, and set the bar by example
- Comfort with a technical product and a technical audience, including credibility with engineers and developers
- Experience directing agencies to outcomes, with judgment about what belongs in-house
- Analytical grounding: you track what is landing, form a view on why, and use it to decide where to focus
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Atlanta, Georgia; Athens, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As a Business Development Representative for our North American team, you are the primary engine behind Docebo’s rapid global expansion! You’ll act as a strategic consultant, helping massive organizations transform their training from a mundane "checkbox" into a competitive superpower through world-class AI innovation. By establishing trust with high-level stakeholders, you won't just be filling a pipeline—you’ll be the first person to show these companies a better way for their employees to grow and thrive.
🗓️ THE DAY-TO-DAY
- Strategize the Hunt: Identify and map out key stakeholders within our Ideal Customer Profile (ICP) to ensure we are engaging with the organizations that will benefit most from Docebo.
- Craft the Narrative: Leverage and create high-impact, compelling messaging that cuts through the noise and sparks genuine curiosity about the future of learning.
- Master the Outreach: Connect with potential clients via outbound calling, using active listening and rapport-building to turn cold introductions into warm opportunities.
- Elevate the Experience: Provide a world-class first impression for inbound prospects, acting as a knowledgeable guide to how Docebo can help their teams excel.
- Architect Your Success: Manage your calendar with precision, dedicating time to high-value activities that ensure you hit your goals and fuel the Docebo growth engine.
- Drive the Impact: Focus relentlessly on pipeline generation, growing both the business and your own professional career as you contribute to our global mission.
⚡ YOUR SUPERPOWERS
- Command the Conversation: You have the elite ability to qualify prospects, plan your approach, and maintain control of high-level business discussions.
- Fuel the Fire: You are a self-motivated, results-oriented "go-getter" who thrives on hitting targets and exceeding expectations.
- Communicate with Clarity: You possess exceptional communication and problem-solving skills, allowing you to explain complex AI solutions with ease.
- Maintain the "Glass-Half-Full": You bring an infectious, positive energy to the team and approach every challenge with a solution-oriented mindset.
- Think Outside the Box: You use your creativity and hustle to find unique ways to get in front of the right people and establish immediate credibility.
🌟 BONUS POINTS
- Sales Veteran: You have 1+ years of experience in Inside Sales, a Call Center environment, or a Demand Generation/Marketing function.
- Customer-Facing Pro: You’ve spent a year or more in Retail, Hospitality, or another high-touch customer service role.
- Mid-Market Expertise: You have previous experience navigating the complexities of Mid-Market-levellevel BDR or Sales cycles.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Embedded Engineering Manager to build and lead a new embedded team for a next-generation wearable. The team owns the firmware that members interact with directly on the device: how it responds to them, how it presents their data, and how it feels to use every day. It takes that firmware from early prototypes through new product introduction and into production.
This role combines technical leadership with people management. You will lead a team of full-time and contract firmware engineers and grow it as the program scales. You will take part in architecture decisions with the program's technical leads, review the team's code, and own its delivery schedule. You won't be the team's primary developer, but you will be close enough to the code to step in when it helps. You will work closely with Product, Design, Hardware, and Quality, and with the firmware teams building sensors, connectivity, and power on the same device.
RESPONSIBILITIES
- Build, manage, and mentor a team of embedded engineers through hiring, onboarding, feedback, performance management, and career development.
- Direct the work of contract engineers alongside full-time staff, holding both to the same design and code quality bar.
- Lead the team's delivery of the member's on-device experience firmware, from prototype through production release.
- Partner with the program's technical lead and senior engineers on architecture for responsive, power-efficient firmware on resource-constrained multi-core hardware.
- Serve as a player-coach who reviews code and shapes designs, contributing directly when the team needs it.
- Own the team's planning and delivery cadence, keeping scope, dependencies, and risk visible to partners and leadership.
- Partner with Product and Design to turn member experience goals into firmware requirements that fit the hardware's memory, compute, and power budgets.
- Set engineering practices for testing, hardware-in-the-loop validation, release readiness, and field diagnostics.
- Foster a culture of high standards, direct feedback, accountability, psychological safety, and continuous learning.
QUALIFICATIONS
- 5+ years of embedded firmware development in C or C++, including experience as an engineering manager or team lead responsible for mentorship, feedback, and career development.
- Experience shipping firmware in a consumer electronics product, from early hardware bring-up through production.
- Hands-on experience with an RTOS (Zephyr, FreeRTOS, or similar) on microcontrollers or embedded SoCs.
- Experience optimizing firmware for performance, memory, and power on constrained hardware.
- Demonstrated ability to plan and deliver in ambiguous environments, including early-stage hardware programs where requirements are still forming.
- Strong communication skills, including the ability to explain technical tradeoffs to Product, Design, and leadership.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work meets the same quality bar as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000-$215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategy & Operations Manager.
About the job
This position will be responsible for unlocking exceptional growth for Twilio’s customers and business.
We are seeking a high-achieving individual to join Twilio’s Strategic Growth team in the Industry Relations & Strategic Growth organization. In this high-visibility role, you will tackle executive-level strategic problems that have no straightforward answers while moving quickly to keep pace with the fast-moving communications and AI ecosystem. You will unlock new customer use cases, improve the quality of our global telecommunications network, and drive profitability. You will do this by defining complex problems and solving them through first-principles thinking, data analysis, storytelling, interviews, and collaborative cross-functional relationships. You will be an owner of strategic projects with significant autonomy, and will engage with senior executives to present your recommendations and accelerate decisions.
You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact in product-led growth, international expansion, compliance, and go-to-market. If you have an extreme owner / founder mindset, move fast, and want to solve big challenges in a rapidly growing space, you’ll find yourself at home.
Responsibilities
In this role, you’ll:
Strategic Decision-Making: Partner with executive leadership to define, model, and execute high-impact business strategies across messaging, voice, and AI communications ecosystems.
Cross-Functional Leadership: Drive end-to-end alignment across Carrier Relations, Product, Operations, Finance, Legal, and GTM teams to achieve core company goals.
End-to-End Ownership: Take full accountability for VP-level strategic goals, delivering mission-critical projects on schedule while optimizing customer experience.
Executive Communication: Synthesize complex technical and strategic data into concise executive presentations, strategic memos, and board-level reporting.
Data-Driven Modeling: Perform data analysis and build quantitative models to solve complex, unstructured business challenges under tight timelines.
Domain Expert: Lead as the Subject Matter Expert for global connectivity initiatives, advising executive leadership and driving results across reach, quality, and profitability. Prior expertise isn't required to apply – just a commitment to learn.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4-6 years of experience in strategy, operations, management consulting, product, or growth roles.
Exceptional ability to synthesize complex technical, operational, and financial data into concise written memos and executive presentations that drive rapid decision-making.
Proven ability to build relationships and drive alignment across Product, Sales, Operations, and Finance across individual contributors to VP levels.
Proven ability to think critically and apply structured problem-solving techniques to unfamiliar challenges.
Strong proficiency in data analysis and visualization e.g., SQL, Looker, Tableau, Coefficient, Airtable.
Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
Desired:
Experience in SaaS, technology, management consulting, banking, or other fast-paced environments.
Experience using AI to accelerate productivity e.g. Claude, OpenAI, Gemini, Glean.
Familiarity with telecom, messaging, and voice networks.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $
128,560.00
- $
160,700.00
.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $
136,000.00
- $
170,000.00
.
Based in the San Francisco Bay area, California: $
151,120.00
- $
188,900.00
.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 19, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $186,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $206,000 - $260,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
География найма не уточнена
ГибридКанада; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
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ГибридleadCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadКанада; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
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