IT Systems Engineer, Client Platform Engineer, ChromeOS

Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Endpoint team (Client Platform Engineering) manages the devices Anthropic’s people work on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and configuration ships as code through pull requests, CI, staging, and a canary group. Today the fleet is mostly macOS, with a growing mobile footprint. Anthropic also works with vendor and business process outsourcing (BPO) partners whose teams need access to Anthropic systems. Those programs are growing, in more countries and with more vendors. Anthropic-owned Chromebooks issued to vendor staff are becoming the default device for vendor teams. This role exists to make ChromeOS a supported platform with a dedicated owner. You will own ChromeOS end to end, from how devices are bought and enrolled to how they are locked down, monitored, and retired, and help bring Android in as a second platform. The team is deliberately lean and runs with high autonomy. You’ll define what ChromeOS looks like at Anthropic and own the platform decisions that get it there. Responsibilities Own ChromeOS as a platform at Anthropic: device standards, Google Admin console and Chrome Enterprise setup, organizational unit design, and policy Manage ChromeOS policy as code through the Chrome Policy API, GAM, and Terraform, in the team's config-as-code pipeline, so changes are reviewed, tested, and progressively rolled out like the rest of the fleet Build zero touch enrollment through resellers, so a Chromebook arrives enrolled and works the first time in every country our vendor partners work from Work with IT Operations and procurement partners on buying and shipping devices internationally, including regions our current partners don’t reach Design device models for vendor teams (kiosk, managed guest sessions, shared devices, and assigned devices) and pick the right one for each program Lock devices down to what the work needs: copy and paste, downloads, printing, USB, and app and extension controls Own the device lifecycle for vendor fleets, from enrollment to wipe, lock, and retrieval when an engagement ends Feed ChromeOS device data into our fleet telemetry, tracking which devices are checking in, OS version, and drift between expected and actual state Partner with Corporate Security on hardware standards (such as Verified Access attestation and minimum AUE date), device trust signals, and access decisions Work with Security on the contractor access model and on keeping Anthropic data off vendor devices Run data loss controls through Chrome Enterprise Premium Work with Security on the vendor identity model: which accounts vendor staff use and in which tenant Support Android as a second platform, working with the corporate mobile program on Android Enterprise and zero-touch enrollment Write the runbooks IT Operations and vendor partners use to stand up a new program You may be a good fit if you Have owned ChromeOS as a platform for a fleet of thousands of devices Know the Google Admin console and Chrome Enterprise well: OU design, device and user policy, enrollment, and reporting Have automated ChromeOS policy through the Chrome Policy API or GAM Have run kiosk, managed guest, or shared device programs for frontline, contact center, or outsourced teams Have set up zero touch enrollment with resellers and shipped devices across several countries Have worked with Android device management and can hold your own in a mixed fleet Excel at ambiguous problems that touch several teams at once Communicate technical concepts clearly to any audience, including vendor partners View IT Engineering as requiring product engineering rigor Write clear documentation as a natural part of your workflow Strong candidates may also Manage device configuration as code (pull requests, CI, staged rollout) instead of clicking in consoles Have managed ChromeOS alongside macOS or mobile fleets Have used VDI or browser-based access to keep data off the device for outsourced teams Have supported BPO or vendor programs through fast growth into new regions Have built automated, progressive rollout systems with promotion gated on telemetry Have used LLMs to automate operational work, or are excited to make Claude a teammate Technical Skills Python and shell scripting ChromeOS management through the Google Admin console and Chrome Enterprise Google Admin SDK, Chrome Policy API, and GAM for automating policy and reporting Android Enterprise management (working knowledge) Querying live device state at fleet scale GitOps and CI for configuration management Endpoint security fundamentals Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $325,000 — $360,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.