Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
We are building Mobile Session Replay: a way for teams to see what users actually experienced in their iOS, Android, Flutter and React Native apps, inside Grafana Cloud.
Session Replay
connects frontend signals to session-level evidence, so engineers can investigate production issues faster and with more confidence. Web replay is already available publicly. Mobile replay extends the same story to native apps as part of our Digital Experience Monitoring (DEM) strategy.
We are starting with Android. A working prototype already exists, and you will help turn it into a product customers can trust. The plan is to push ahead from there: iOS next, then our Flutter, React Native and OpenTelemetry mobile SDKs, so customers get a consistent replay experience across platforms.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Staff Mobile Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team!
What you'll be doing
As a Staff Mobile Engineer you will be the technical lead for mobile capture and replay, working across the device, the ingest path and the player. Specifically, you will:
Own the on-device replay library end to end,
starting with Android and extending to iOS.
Make privacy a default,
designing masking and consent controls so sensitive data never leaves the device.
Keep the overhead low and measure it on real devices,
protecting startup time, UI responsiveness, battery, memory, network use and disk, and profiling the impact of capture and masking while the app is actively being used. Give customers controls to trade fidelity against cost.
Build the integration layer
so customers do not copy demo glue code: adapters that tie replay to the active RUM session, sampling decisions and screen or navigation changes.
Work across the stack with Frontend and Mobile Observability teams
on the capture, upload and storage pipeline, session inactivity handling, the timeline player and the mobile sessions and replay experience in Frontend Observability. Evaluate the format and API tradeoffs rather than assuming the current prototype approach is final.
Define quality and compatibility:
automated tests, CI, device and OS coverage, and backwards-compatible upgrade paths for an SDK that customers cannot easily update.
Engage directly with customers:
join calls, gather structured feedback, and help teams instrument and adopt Mobile Session Replay
Mentor engineers
and help grow technical leadership in the team
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Technologies you'll work with
Kotlin (primary, Android-first) and Swift (iOS)
Android media and graphics APIs (MediaCodec / H.264 encoding, view and window capture, Jetpack Compose and View-based UIs)
Faro (Flutter and React Native SDKs) and OpenTelemetry Android and iOS SDKs
Go (collector and ingest services) and TypeScript / React (player and Frontend Observability UI), as you partner across the stack
OLAP Database / Object storage (S3)
Kafka/Warpstream
Grafana ecosystem (Mimir, Loki, Tempo, etc.)
What makes you a great fit
You are comfortable working in a remote-first, globally distributed company. Communication is key, and you write and speak clearly in English
You are collaborative, friendly, kind and respectful. We operate by consensus: you can contribute, disagree constructively, and commit to the team's decision
You have deep native mobile engineering experience on Android (Kotlin/Java) or iOS (Swift/Obj-C). We are building Android first, so Android depth is a priority for the first hire. We are hiring across both platforms, and we do not expect you to be an expert in both, but you are willing to learn and contribute across platforms over time.
You have built or maintained mobile SDKs or platform libraries used by external developers, and you care about developer experience, API design and safe upgrade paths
You have worked on performance-sensitive code (startup time, memory, battery, network efficiency, background execution limits) and make pragmatic tradeoffs
You are comfortable with media and rendering pipelines on mobile: capturing screen content, working with frames or bitmaps, and encoding or handling video
You are comfortable owning a product from 0 to 1 in ambiguous problem spaces. You can break large problems into increments and work autonomously
You take a user-centered approach, and you build understanding of customers' context and goals so you build the right thing
You are thoughtful about privacy and security on user devices, including handling of sensitive data
You use AI tools as a natural part of your engineering workflow, for exploration, code review or reasoning through design tradeoffs, and you are thoughtful about where they help and where they don't
Bonus points for
Prior work on mobile session replay, screen recording, or sampling for mobile telemetry
Experience with video encoding (H.264, MediaCodec, AVFoundation) or on-device masking and redaction
Familiarity with rrweb or web session replay concepts
Experience with OpenTelemetry, crash reporting libraries or other observability open source
Experience with cross-platform frameworks (React Native, Flutter) or building native bindings and bridges
Experience with observability or debugging tools (Grafana, Datadog, New Relic, Sentry, etc.)
Familiarity with mobile privacy, consent and platform policy requirements
Experience with Go or TypeScript, since the work crosses into our ingest and player
In US, the OTE (On-Target Earnings)/Base compensation range for this role is $189,374 - $227,249 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
United States (Remote); We are considering candidates based in the US and Canada only, within the Eastern or Central time zones
Location: New York City
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network
. As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding
. In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements
.
This
role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with wh
ich you partner
. If you're interviewing
for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives
.
Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
Data-literate mindset with experience turning raw metrics into actionable operational insights.
Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms,
and BI tools (such as Tableau
).
Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
At Asana, we're committed to building
teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help
ing us achieve our mission
. If you're interested in
this role and don't meet every listed requirement, we still encou
rage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact
you have on our path to achieving our mission
. We believe that compensation should be refle
ctive of the value you create relative to the market value of you
r role
. To ensure pay i
s fair and not impacted by bia
ses, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $150,000 - $165,000
. The actual base salary will vary based on
various facto
rs, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In
addition to
base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn
more about the total compensation and benefits fo
r this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive
family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network
. As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding
. In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements
.
This
role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with wh
ich you partner
. If you're interviewing
for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives
.
Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
Data-literate mindset with experience turning raw metrics into actionable operational insights.
Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms,
and BI tools (such as Tableau
).
Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
At Asana, we're committed to building
teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help
ing us achieve our mission
. If you're interested in
this role and don't meet every listed requirement, we still encou
rage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact
you have on our path to achieving our mission
. We believe that compensation should be refle
ctive of the value you create relative to the market value of you
r role
. To ensure pay i
s fair and not impacted by bia
ses, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $150,000 - $165,000
. The actual base salary will vary based on
various facto
rs, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In
addition to
base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn
more about the total compensation and benefits fo
r this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive
family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Success Managers at Ramp are responsible for successful implementation and adoption. This role partners with public-sector organizations to deliver measurable value, helps shape the approach to government agencies, educational institutions and nonprofits, guides onboarding and long-term success, and advises customers on modernizing financial workflows.
WHAT YOU’LL DO
- Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements.
- Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives.
- Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector.
- Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem.
- Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions.
- Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs.
- Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical.
- Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines.
WHAT YOU’LL NEED
- 4+ years in implementation or engagement management in B2B SaaS or public-sector technology.
- Public-sector experience highly preferred; experience with large-scale strategy/change management, preferably in Finance or Fintech.
- AI fluency; strong program/project management for complex, multi-workstream technology deployments.
- Excellent communication and relationship management, including translating technical concepts for diverse audiences.
- Success working with Product, Engineering and Security to troubleshoot and co-develop solutions.
- Ability to navigate public procurement, long sales/adoption cycles and organizational needs; adaptability in a fast-paced, mission-driven environment.
NICE TO HAVES
- Bachelor’s degree; multi-stakeholder relationships across government, education or nonprofit organizations.
- Government finance systems, ERP/accounting platforms (Oracle, PeopleSoft, Workday or SAP) and familiarity with compliance frameworks (FedRAMP, SOC 2, HIPAA or CJIS).
- PMP, CAPM or PMI-ACP; finance, accounting or government-procurement background; experience scaling customer success at a high-growth company.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Hadley Designs is seeking an Amazon Brand Manager to take full ownership of a multi-million dollar group of our products on Amazon, as the product manager, the merchandiser, and the CEO of that catalog. End-to-end ownership of your catalog group's performance, including revenue, net profit, pricing, advertising, and inventory.
УдалённоA strong visual eye, and you see what wins on the page, not only in the data
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The Role
As a Senior Product Manager, Internal Tools & Marketing Technology at Fanatics Betting & Gaming (FBG), you will build and scale the platforms that connect customers to the right agent and the right message. You will own two tightly linked systems: the contact center platform that routes, skills, and queues customer contacts across support and VIP; and the marketing technology stack that moves customer events into and out of our engagement platform (XtremePush) to power lifecycle, promotional, and transactional messaging.
You will partner closely with operations, CRM/lifecycle marketing, engineering, data, and compliance to translate operational and marketing needs into platform requirements, prioritize a shared roadmap, and deliver internal systems that directly shape customer-facing experiences — whether that’s a new product or state launch, a change in staffing model, or a new campaign journey.
Responsibilities
Own the contact center routing, skilling, and queue configuration roadmap end to end — from operational requirements through build, launch, and iteration
Lead product readiness for new launches across support and marketing surfaces: routing design, agent skilling, queue setup, event instrumentation, and messaging configuration
Own the marketing technology integration layer: define the customer events flowing into XtremePush, the triggers and data flowing back out, and the schemas and contracts between platforms
Partner with CRM and lifecycle marketing to translate campaign and journey needs into platform requirements, and with engineering and data to deliver reliable, low-latency event pipelines
Write clear user stories and product requirements for operations, marketing, and engineering stakeholders
Identify gaps in existing back-end systems and operational workflows and translate them into scalable product solutions
Use data, research, and operational insight to set roadmap priorities and measure success against defined KPIs (e.g., routing accuracy, handle time, event delivery latency, campaign reach)
Partner with engineering on Salesforce-based workflows and additional internal platforms that improve operational efficiency and accuracy
Collaborate with chatbot and AI product owners where routing, escalation, and messaging intersect automated support
Develop a deep understanding of the FBG platform, operational processes, and the role internal platforms play
Operate with a high degree of autonomy, independently driving discovery, requirements, and delivery while aligning closely with senior product leadership and cross-functional partners
Qualifications
5+ years of product management experience, preferably in an agile, B2C digital product organization
Experience owning end-to-end product features spanning back-office workflows, backend system requirements, data needs, and front-end functionality
Experience building products for internal or operational users (customer support, VIP, promotions, risk, compliance, or marketing ops teams) preferred
Comfort working with event schemas, APIs, and data pipelines; able to partner with engineering and data teams on technical requirements
Experience with Salesforce-based tools or CRM platforms preferred
Experience with AI-, automation-, or chatbot-related initiatives a plus
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs
Highly collaborative, with a track record across operations, marketing, analytics, design, and engineering
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$117,000
—
$194,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.
Responsibilities
In this role, you’ll:
Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects
Source new leads and drive sustainable pipeline growth each quarter
Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Able to balance challenging priorities and handle multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies.
Strong experience identifying, mapping and prospecting accounts
Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
Expertise in solution-based selling or consultative selling
Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
Strong presentation and negotiation skills
Comfortable working in a dynamic / environment.
Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
Desired:
Ideally, you also have experience selling both to a business and technical audience
Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
Cloud communications (voice, SMS, chat, video, etc.).
Contact centre agent productivity and Conversational AI
APIs and integrations for communication services.
Telecommunications industry dynamics.
Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
Location
This role will be remote and based in UK or Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States; Seattle; New York; California; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role summary:
The Content Strategist decides what the team makes and why. This role sets direction across all content streams by defining audiences, prioritizing based on business impact, and building the measurement framework that proves (or disproves) the work is paying off.
Core responsibilities:
- Define content strategy, pillars and priorities within each stream, tied to concrete business goals (pipeline generation, developer adoption, retention, brand awareness)
- Build audience segmentation per stream. For example, a prospective customer, a developer evaluating the product, and an existing customer being featured in a case study all need different treatment
- Own the measurement framework and reporting: SEO/traffic for blog and thought leadership, adoption/engagement for developer content, sales-assist and pipeline influence for customer stories, funnel metrics for product content
- Translate strategy into concrete briefs the Managing Editor can schedule and the Content Editor/Staff Writer can execute against
- Present content performance and ROI to the Head of Editorial Content and cross-functional stakeholders
- Drive content calendar development and planning
- Explore new content opportunities and channels
- Present ROI and performance insights to leadership
- Collaborate with Growth Marketing on messaging strategy
Qualifications
- 5+ years of experience in content strategy, content marketing, or a closely related discipline
- Experience with SEO, analytics tooling, and attribution modeling
- Track record connecting content output to business outcomes, not just vanity metrics
- B2B or technical industry experience is a strong plus given the developer content component
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Influencer Partnerships Manager is a hands-on activation lead responsible for bringing approved influencer strategies to life across PlayStation's live service portfolio. The role manages assigned creator programs from brief through creator outreach, contracting, content development, launch, and reporting.
Working across launches, seasonal updates, content drops, expansions, community moments, and re-engagement beats, this role builds trusted creator relationships and delivers paid and earned activations that provide value to players and support sustained title engagement.
In close partnership with the Senior Influencer Planning Manager, this role translates strategy, investment direction, and measurement frameworks into high-quality execution. It also contributes real-time creator, community, and activation learnings back into future planning.
What you'll be doing:
Campaign Activation & Delivery
Execute approved creator plans for assigned live service titles and beats, translating briefs into detailed activation plans, timelines, creator lists, deliverables, production needs, and market coordination.
Manage day-to-day delivery across creator outreach, negotiation, contracting, onboarding, briefing, content development, approvals, publishing, and campaign closeout.
Coordinate creator access to builds, features, capture opportunities, developer interviews, events, and embargoed information in partnership with studios and relevant approval teams.
Creator Relationships & Partner Management
Build trusted relationships with gaming creators, talent representatives, and agencies, maintaining a pipeline of established, genre-relevant, emerging, and locally relevant partners.
Manage agencies and production partners against agreed deliverables, timelines, assigned budgets, quality standards, creator experience, and performance expectations.
Create clear, authentic value exchanges while protecting creator independence and audience trust; ensure deliverables, usage rights, disclosures, and approvals are managed accurately.
Cross-Functional & Global / Local Execution
Serve as an activation contact for assigned programs, coordinating with Games Marketing, Studios, Community, Social, PR/Communications, Media, Legal, Finance, Procurement, local teams, and external partners.
Support local market execution within the global brief, surfacing creator expertise and market needs while maintaining brand, campaign, and governance standards.
Optimization, Reporting & Learning
Monitor activation performance, audience response, creator participation, and community feedback; recommend tactical adjustments to creator mix, formats, timing, or delivery within the approved strategy and budget.
Deliver timely activation reports and post-campaign learnings to Planning, Insights & Analytics, and title stakeholders, clearly surfacing results, risks, issues, and recommended next actions.
What we're looking for:
5+ years of experience in influencer or creator partnerships, gaming marketing, social marketing, talent partnerships, or a related field, with hands-on responsibility for campaign delivery.
Bachelor's degree in marketing, communications, advertising, business, or a related field; equivalent practical experience considered.
Direct experience executing gaming creator programs; experience supporting live service, multiplayer, online, or regularly updated games strongly preferred.
Strong understanding of gaming creators, livestream and social platforms, creator content formats, player communities, and the dynamics of paid and earned advocacy.
Experience managing creator outreach, negotiations, agreements, content rights, disclosures, deliverables, assigned budgets, and agency or production-partner performance.
Experience coordinating with studios or game teams around builds, gameplay capture, embargoes, approvals, developer access, and changing release plans.
Strong project management and communication skills, with the ability to manage multiple fast-moving workstreams, maintain detail, and respond calmly as priorities change.
Comfort using creator reporting, campaign KPIs, social listening, project-management platforms, and AI-enabled tools to support execution and reporting.
Collaborative, solutions-oriented working style and ability to build trust with creators, game teams, cross-functional partners, agencies, and local markets.
Ability to collaborate across global teams and time zones, with willingness to travel as business needs require.
Genuine passion for PlayStation, games, creators, and live service communities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$117,900
—
$176,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States; Seattle; New York; California; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role summary:
The Content Editor is the team's senior hands-on editorial contributor, writing and editing the company's highest stakes content across thought leadership, developer content, customer stories, and product marketing content. This role pairs closely with the Staff Writer (editing and mentoring their work) and the Managing Editor (executing against the shared calendar), while taking on the pieces that require the most craft, technical fluency, or narrative judgment.
Core responsibilities:
- Write and edit flagship content across all editorial streams: executive bylines and thought leadership essays, guides or dev focused explainers, customer case studies, and product launch or feature human-led content
- Edit and strengthen the Staff Writer's drafts with line edits, structural feedback, and voice consistency, functioning as a mentor, not just a reviewer
- Translate raw input (SME interviews, product specs, customer conversations, exec talking points) into polished, publishable stories
- Partner with the Content Strategist to turn strategic briefs into concrete, well-scoped pieces ensuring SEO/AEO value
- Partner with the Managing Editor on prioritization and sequencing, as two team writers covering multiple content types requires triage
- Maintain and evolve the style guide in practice as this role enforces voice/tone at each sentence level
- Fact-check and coordinate technical & legal accuracy review on dev content and customer stories
- Oversee content production workflow from draft to publish
- Ensure consistency in voice, tone, and brand messaging
- Coordinate with writers on revisions and improvements
- Manage editorial calendar execution
Qualifications
- 8+ years of experience professional writing/editing experience, ideally split across B2B/technical content and narrative-driven content (case studies, brand storytelling)
- Comfortable interviewing engineers, customers, and executives and turning raw material into a clear narrative
- Portfolio showing range: technical writing, thought leadership, and story-driven work, not just one lane
- Experience working within a style guide and editing others' work, not only producing your own
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
Champion AI transformation
: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership
: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate
: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations
: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused
: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth
: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
Business fluency in German required
Proven success
: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality:
Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise
: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever
: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator
: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused
: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset
: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented
: Displays intellectual curiosity, ambition, and a commitment to personal and team development
*Proof of eligibility to work in the United States is required.
The base salary range for this role is targeted at $298,000-$356,000 in Colorado, $315,000-$377,000 in Washington, $315,000-$377,000 in Chicago and $351,000-$419,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, CA, USA
About the role
Data Engineering sits at the heart of Chime: nearly every product, analytics and AI initiative runs through the data our teams build. As a Director of Engineering, you'll lead Data Foundations and Insights, managing engineering managers and staff engineers who build the foundations the rest of Chime depends on. You'll partner closely with product, analytics, ML and business leaders to make sure our data reflects the true end state of the business for analysts and AI tools alike. And you'll play a core role in Chime's AI transformation, making sure the foundations are built right from day one.
In this role, you can expect to
Lead and grow an organization of engineering managers and staff engineers, setting a high bar for quality, reliability and ownership.
Build strong partnerships with product, analytics, ML, risk and business leaders, and keep them confident in what your org delivers.
Set the multi-year technical vision and roadmap for Chime's data foundations, and tie each investment to business and member outcomes.
Make sure our data reflects the true end state of the business, so analysts and AI tools can trust it and act on it.
Shape the data architecture that underpins Chime's AI transformation, making the right foundational calls early.
Balance competing priorities across many partner teams, making clear trade-offs and explaining them well.
Hire, coach and develop leaders, and build a team culture of trust, candor and inclusion.
To thrive in this role, you have
Experience leading engineering organizations through managers, including managing managers and staff-level engineers.
A track record of building trusted partnerships with cross-functional partners and senior stakeholders, and keeping them aligned through competing priorities.
Deep understanding of modern data architecture: ingestion, transformation, storage, governance, and serving data for analytics and ML/AI use cases.
Experience setting technical strategy and a multi-year roadmap, and making the case for investment to executives.
Sound judgment on architecture trade-offs at scale (batch vs. real-time, build vs. buy, cost vs. reliability), with the technical depth to earn credibility with staff engineers.
Clear, concise written and verbal communication with both technical and non-technical audiences.
Bonus: experience building data foundations for AI and LLM-powered tools, or working in fintech or another regulated industry.
#LI-Onsite
#LI-DA1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$269,000
—
$373,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote
Workplace: remote
Job Summary:
Included Health's mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included.
Included Health is looking for a Medical Assistant (MA) to help with this important mission. The MA will work on the Primary Care team with other clinical staff to support the primary care clinicians and patients. The MA will serve as an available resource for patients and clinicians, and act as a care guide to support patients through the continuum of care. He/she/they will carry out assigned tasks and orders as delegated by the clinicians to support patient care.
Schedule:
7:00 AM – 6:00 PM PST (10-hour shifts on a three-week rotating schedule, including every third weekend).
Responsibilities:
Assist patients via telephone, or other modalities, as part of the primary care team, including call backs to respond to patient needs.
Assist in patient care through the collection of health information, vitals, and other health history information that needs to be shared with the provider and other care team members.
Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards.
Assist in general patient care coordination to support any/all patient care needs.
Handles calls and correspondence regarding pharmacy, lab, referrals, or any other pertinent questions from physicians, pharmacies and patients.
Actively manages quality initiatives in collaboration with provider and clinical care staff.
Creates and supports an environment which fosters teamwork, cooperation, respect and diversity.
Establishes and maintains positive communication and professional demeanor with co-workers & patients at all times.
Performs other related duties and projects as assigned.
Attends required training as requested.
Qualifications:
High School diploma or the equivalent
Graduate of accredited medical assistant program
Currently hold a valid MA certification/registration
2+ years experience working in Family/Primary Care setting
Occasional evening and weekend coverage may be required
Self-disciplined, energetic, passionate, innovative and flexible.
Must be able to work independently remotely.
A team player that can follow a system and protocol to achieve a common goal.
Demonstrates sound judgment, decision-making and problem-solving skills.
The hourly pay for this full time position is
$24.00
+ equity + benefits.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
-Remote-first culture
-401(k) savings plan through Fidelity
-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
-12 weeks of 100% Paid Parental leave
-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
-Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: Bowling Green, OH
Material Coordinator
Michels Energy Solutions, Inc.
Location: Bowling Green, OH | Full-time | Travel Required
Michels Energy Solutions, Inc. (MES)
serves as the general contracting and prime contractor arm of Michels, delivering complex energy and industrial infrastructure projects across North America.
MES
provides turnkey project execution, leveraging
Michels'
self-perform capabilities to manage every phase of construction, from planning and procurement through field execution and project closeout.
With deep expertise in pipelines, gas distribution systems, compressor and pump stations, industrial facilities, utility infrastructure, and energy-related construction, MES partners with clients to safely deliver critical projects that power economies and support growing communities. Known for tackling challenging scopes and providing integrated solutions,
Michels Energy Solutions
combines the resources of a national contractor with the agility, accountability, and hands-on leadership needed to successfully execute large-scale energy and industrial projects.
Our work improves lives. Discover how a career at
Michels Energy Solutions, Inc.
can change yours.
A Material Coordinator, under minimal supervision, is responsible for organizing and maintaining a parts inventory in the field
and
will facilitate the daily receiving and shipping, and receive documentation for all materials, equipment, vendors and supplied items for the Project, including subcontractors for each dedicated site. This role will work with the site project engineers when receiving major equipment, Company supplied equipment and Contractor supplied equipment.
Critical for success are self-motivation, strong attention to detail, and excellent customer service skills.
Why Michels Energy Solutions, Inc.?
We consistently ranked among the
top 10% of
Engineering News‑Records
Top 400 Contractors
We’re a national leader in
pipeline
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people
You value challenges and opportunities over a 9 to 5 job
You learn from the past and push ahead toward the future
You like to know your efforts are noticed and appreciated
You believe that individual commitment to a group effort is key to success
You want your work to make a difference in people’s lives
What it takes?
Maintain and promote a strong health, safety, environment, and quality (HSEQ) culture for all employees, vendors, subcontractors, and customers to comply with HSEQ policies, procedures, regulations, and continual improvement objectives. Identify and communicate workplace hazards and risks with a commitment to correct or seek assistance in correcting unsafe or nonconforming actions or conditions.
Maintain material inventory by receiving, organizing, storing, tracking, and issuing parts for use in the field. Utilize existing inventory to help minimize costs.
Develop schedule of preferred materials and shipment dates with field supervision and home office expeditors and buyers. Occasionally will work with clients’ material representative to return incorrect, unused, or damaged materials.
Create detailed Bills of Material from customer specifications and project engineering documents.
Verify inventory records against physical counts, investigate discrepancies, and adjust errors.
Complete day-to-day data entry into appropriate software, inventory tracking and reporting, and ad-hoc requests.
I
mplement and maintain "
best in class
" support to deliver high and consistent service levels to internal and external customers.
Collaborate
with
supervisor
to coordinate and optimize efforts to achieve
o
rganizational objectives.
Visually inspect and record incoming materials, coordinate overages, shortages, and damaged shipments. Ensure material has proper paperwork required (i.e. certs, MTR’s, manuals, etc.).
Other duties as assigned.
Must possess a valid driver license for the type(s) of vehicles which may be driven
and
an acceptable driving record as determined by Michels Review Team
Familiar with Microsoft Office Suite
and customers’ data systems (i.e. Oracle or SAP based).
Join a company that powers progress. Be a part of Michels Energy Solutions, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.
What you’ll do
Partnership Development & Launch
Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives
Lead the creation of joint business plans, financial modeling, and growth initiatives
Define, implement and run winning operating rhythm to maximize value
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
Partner Growth & Operations:
Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization
Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
Own day-to-day partner operations, ensuring smooth execution and communications
Drive monthly and quarterly partnership business reviews
Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
Strategy
Develop and implement processes and frameworks to manage partnerships efficiently.
Align partnership initiatives with Flex’s broader strategic objectives.
Provide insights and strategic recommendations to continuously enhance partnership value.
Key Qualifications:
6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.
Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.
Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.
Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.
Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.
Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.
Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale
Self-driven with an ownership mindset, committed to delivering measurable impact.
Bachelor’s degree required.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$200,000
—
$255,000 USD
Tier 3 (Salt Lake City)
$170,000
—
$215,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Rexburg, Idaho
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
POSITION SUMMARY:
The Shuttle Driver is responsible for running the property shuttle service from the property to the university. A set schedule for the shuttle must be followed as well as designated routes to and from each location. Friendly and supportive disposition towards passengers is essential, as well as maintaining the cleanliness of assigned vehicle.
COMPENSATION:
$12.00 Per Hour
BENEFITS:
401K Plan with up to 6% matching
KEY DUTIES & RESPONSIBILITIES:
Arrive to work on time and maintain designated shuttle schedule for the duration of shift.
Learn and follow designated routes for shutting
Ensure that residents are driven safely to and from locations
Communicate with Supervisor any problems with the shuttle that require further attention.
Respond appropriately to emergencies, according to policies and procedures.
Ensure understanding and compliance with all policies and procedures.
Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
Participate in Redstone training as required.
EXPERIENCE & QUALIFICATIONS:
Valid Drivers License, CDL may be required
Clean driving record
Ability to sit for 4+ hours at a time
Upbeat and positive personality
Social in interacting with residents
Comfortable driving in various weather settings
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Engineering Operations Partner to own how Engineering organises, maintains, and uses its internal knowledge. You’ll join our Engineering Operations partner team and lead Engineering knowledge management in Notion as your primary program.
You’ll define what good looks like: a clear information architecture, useful content types and templates, accountable content owners, and documentation that engineers can find and trust. You’ll assess the current state, set priorities, lead the improvements, and establish practices that keep the knowledge base useful as Engineering grows and changes.
This is a hands-on role. You’ll combine knowledge management expertise with technical fluency, using AI and automation to improve documentation workflows and reduce manual maintenance. You’ll work closely with engineers, process owners, other EngOps partners, and technical enablement to make standards part of everyday practice. You will own the knowledge management framework and its effectiveness, while partnering with subject matter experts who are accountable for technical accuracy.
You’ll also serve as the Engineering Operations Partner for our Engineering Strategy & Operations (ES&O) global group, supporting planning, execution, operational health, and process improvement. Engineering knowledge management will be your dedicated program alongside this partnership.
This is a full-time position based in Novi Sad, Serbia.
What You’ll Do
Own the strategy, roadmap, and delivery of Engineering knowledge management in Notion, managing priorities, dependencies, risks, and stakeholder commitments from initial assessment through rollout and sustained operation.
Define and evolve the information architecture, navigation, content types, templates, and metadata so engineers can find the right information and understand how to use it.
Partner with the global Notion owners to align Engineering’s knowledge-management practices with company-wide standards, and work with Engineering communications contributors to support internal updates, including the bi-weekly newsletter.
Establish documentation standards covering quality, ownership, review, and content lifecycle, working with relevant owners to align documentation and automation with access and governance requirements.
Lead a practical improvement plan for existing content, working with teams to resolve gaps, duplicates, conflicting guidance, and outdated material while preserving useful knowledge.
Build and improve AI-assisted and automated workflows that make it easier to create, organise, review, and maintain Engineering knowledge. Evaluate their effectiveness and keep them reliable as needs change.
Guide EngOps partners, engineers, and content owners in adopting knowledge-management practices, building reusable approaches they can maintain independently.
Define and track meaningful measures of knowledge quality, discoverability, adoption, and maintenance effort. Use feedback and evidence to prioritise the work and show its impact.
Act as the Engineering Operations Partner to the ES&O global group leader, supporting quarterly and annual planning, execution, OKRs, health metrics, and alignment with Engineering-wide practices.
Help ES&O teams identify operational issues, improve processes, and follow through on agreed actions, working with Analytics and other partners where needed.
Skills We’re Looking For
6+ years of relevant experience in engineering operations, knowledge management, technical content strategy, documentation operations, or a related discipline in a technology organisation.
Demonstrated expertise in information architecture, knowledge management, or content governance, with experience establishing standards and improving a substantial knowledge base used by technical teams.
Strong technical fluency and experience working closely with software engineers. You can understand technical dependencies and design, build, and troubleshoot automation workflows using approaches such as APIs, integrations, or scripting.
Practical experience applying AI and automation to operational workflows, including implementing solutions and evaluating their effectiveness.
The ability to own a broad, ambiguous problem: set direction, prioritise work, make tradeoffs, and deliver measurable improvements that last beyond the initial rollout.
Experience influencing senior stakeholders and driving adoption across teams without direct authority, including resolving disagreements and establishing shared accountability.
Excellent written and verbal communication. You can make complex information clear, create usable standards, and adapt your communication to technical and non-technical audiences.
Strong analytical and operational judgment. You use evidence to understand problems, measure outcomes, and improve processes, and can apply that approach to an engineering global group’s planning and operational health.
Bonus Skills
Deep experience with Notion, including databases, templates, permissions, and integrations.
Experience as an engineering operations partner or in a similar role supporting planning, OKRs, health metrics, or engineering process improvement.
Technical writing or content strategy experience for internal engineering audiences.
Experience leading a large knowledge-base cleanup, restructuring, or migration, including consolidation and content retirement.
Experience operating automations over time, including monitoring failures, handling exceptions, and improving reliability.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, US
Role Overview
The HR Manager collaboratively manages day-to-day HR compliance and employee relations processes through teamwork, shared discovery, and Talent Operations leadership review, supporting compliance, consistency, and employee-focused Talent Operations practices across the organization. This individual-contributor role has no direct reports and leads through functional ownership and cross-functional partnership. The HR Manager interprets and communicates policies, monitors employment law and regulatory requirements, manages workplace concerns, and develops recommendations to mitigate risk. The position independently manages analysis, documentation, recommendations, and follow-through on matters involving employee relations, performance management, attendance, employment records, onboarding, and organizational change. The VP, Talent Operations reviews recommendations and approves final outcomes; the HR Manager coordinates implementation of approved outcomes and remains accountable for accurate, timely, and consistent process execution.
A Day in the Life
Manage day-to-day administration of HR policies and programs and provide practical guidance to leaders and employees on policy interpretation, employee relations, attendance, conduct, performance, and workplace expectations
Own employee relations intake and case management; conduct or coordinate timely, objective workplace investigations; document interviews and findings; and recommend follow-up actions for final review and approval by the VP, Talent Operations
Coach leaders through performance improvement, corrective action, and employment decisions while balancing employee experience, business needs, and compliance risk; develop recommendations and coordinate implementation following VP approval of final outcomes
Manage monitoring of federal, state, and local employment requirements; recommend updates to HR policies, procedures, notices, practices, and employee communications; and coordinate implementation following VP approval
Maintain accurate, complete, and confidential employee records, case files, employment documentation, and required compliance reports
Manage periodic audits of HR records and practices, identify gaps or trends, recommend corrective actions and process improvements, and track implementation of approved outcomes
Coordinate compliance requirements across recruiting, employment authorization, onboarding, compensation and benefits, payroll coordination, leave and attendance, safety, training, and employee separations, partnering with the responsible functional owners
Develop and deliver employee and manager communications and training related to HR policies, respectful workplace expectations, documentation standards, employment practices, and regulatory responsibilities, consistent with approved policies and outcomes
Partner with Talent Operations leadership, business leaders, legal counsel, vendors, and other internal or external resources on compliance and employee relations matters; escalate complex or high-risk concerns promptly to VP Talent Operations
Use HR systems and workforce data to manage case tracking, monitor compliance activities, identify recurring issues, and recommend actions
Lead or contribute to cross-functional HR compliance projects and organizational change initiatives
Connect with HR support staff and service providers through established partnerships to ensure timely, accurate, and consistent completion of HR processes
Role Progression
Within 1 month, you’ll
: Learn Talent Operations policies, systems, workflows, documentation standards, and key partners; understand current compliance priorities, employee relations procedures, and VP final-review requirements; and begin handling routine inquiries.
Within 3 months, you’ll
: Independently manage day-to-day compliance and employee relations processes; conduct or coordinate investigations and support performance matters; identify recurring risks or process gaps; and submit practical recommendations to your manager.
Within 6 months, you’ll
: Own assigned compliance and employee relations programs and case-management processes; lead audits, investigations, training, or cross-functional initiatives; use workforce and case data to identify trends and recommend risk mitigation; and demonstrate timely, consistent execution and implementation of approved outcomes.
About You
Bachelor’s degree in human resources, business administration, or a related field, or equivalent relevant experience
4-7 years of progressive human resources experience, including meaningful responsibility for HR compliance and employee relations
Working knowledge of employment law, HR regulatory requirements, policy administration, workplace investigations, performance management, leave and attendance practices, and employment documentation
Demonstrated ability to handle confidential and sensitive matters with sound judgment, objectivity, and discretion
Strong written and verbal communication, analytical, organizational, and problem-solving skills
Ability to work independently, manage multiple priorities, collaborate across functions, and provide clear, practical guidance to leaders and employees
Proficiency with human resource management systems and standard business applications
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
CLEAR™ Candidate FAQ
The annual base salary range for this exempt position is $100,000 - $115,000
and
reflects the midpoint through maximum of the established range for this role
.
Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary.
Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
New York City
Chicago
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридSan Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
seniorNew York, NY, United States
УдалённоRemote - United Kingdom
УдалённоUnited States; Seattle; New York; California; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
United States, San Mateo, CA; Ability to collaborate across global teams and time zones, with willingness to travel as business needs require
УдалённоUnited States; Seattle; New York; California; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Chicago, Illinois; NYC, Remote; San Francisco, California; Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well
San Francisco, CA, USA
УдалённоГеография найма не уточнена
Bowling Green, OH
seniorNew York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Novi Sad, South Bačka, Serbia, EMEA
УдалённоRemote, US; Applicants from California, please review the