Вакансии

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Senior Client Solutions Manager to support our team in Cairo! What You’ll Do Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships. Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included. Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools. Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track. Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance. Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations. Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs. Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery. Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking. What You Need For This Role Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats. Strong digital marketing fundamentals with a passion for performance marketing and online strategy. Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis. Excellent communication skills in English. A track record in client-facing roles, where you’ve built trusted relationships and made a real impact. Superb organization skills—you can manage multiple clients and projects without breaking a sweat. Collaborative spirit with the ability to work independently when needed. Familiarity with CRM platforms like Salesforce is a bonus. A deep understanding of the MENA digital advertising landscape. Experience working with media agencies or large brands in e-commerce or performance-driven environments. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Hong Kong; Dubai, United Arab Emirates; Singapore About Hex Trust Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform. Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates. We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam. You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place. Position Summary We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly. We are looking for a VP / Director, Head of Partnerships professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated revenues, and has converted BD relationships into recurring flows and assets under custody. This is a partnership and BD role with high autonomy and direct impact on pipeline and revenue from day one. The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed. Duties & Responsibilities Define and lead Hex Trust’s global strategic partnership roadmap, focusing on long-term value creation and ecosystem growth. Source, evaluate, and secure high-impact partnerships across Web3, traditional finance (TradFi), technology providers, and emerging blockchain ecosystems. Own and cultivate senior-level relationships with key partners, acting as a strategic advisor to deepen engagement and foster joint initiatives. Work closely with Product, Sales, Marketing, Legal and Compliance to ensure partnerships align with business objectives and regulatory requirements. Partner with BD and Marketing teams to co-create GTM strategies for new services, joint ventures, and integrations enabled by strategic partnerships. Stay ahead of trends in Web3, digital asset infrastructure, DeFi, and custody services to inform partnership strategy and identify whitespace opportunities. Establish and track KPIs to measure partnership effectiveness, ROI, and strategic alignment. Requirements Minimum 10 years of experience in strategic partnerships, corporate development, or business development, with at least 3+ years in the digital asset or fintech sector. Strong understanding of blockchain, Web3, custody, digital asset infrastructure, and the regulatory landscape. Proven track record in managing high-level partnerships and influencing stakeholders at all levels; exceptional interpersonal and communication skills. Deep, existing relationships across financial institutions, technology providers, blockchain protocols, and/or regulatory bodies is a plus. Ability to translate market trends and partner capabilities into long-term strategic advantages for the business. Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required. Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority. Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: Heart Empowerment Xcellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Competitive Salaries & Bonuses Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam Regular company & social events Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Location: Prague, Czechia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage a portfolio of partners to grow PC and Print business, services, and solutions with YoY growth. Understand partner market, competition, and identify new business opportunities. Proactively engage partners (calls/meetings), drive sales, and support the full sales cycle including pricing. Educate partners on new products, solutions, and ensure Partner Program compliance (certifications, revenue). Build strong business relationships by responding promptly to partner inquiries and fostering loyalty. Monitor partner performance, provide forecasting, and track results using reporting tools. Oversee partner marketing activities, co-investments, and ROI tracking. Support registration and onboarding of IT resellers into the Partner Program. Requirements Fluent in English and native Slovenian Outstanding communication skills (verbal and written) Previous sales experience, preferably B2B sales Positive attitude and goal orientation Strong individual contributor as well as a team player Handle project tasks with minimal direction and supervision Flexibility in prioritizing workload Benefits Meal vouchers (CZK 123.90 in your salary per working day) Benefit card (CZK 1940 per month) Performance-based bonuses that recognize and reward your contributions. Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages. Competitive referral bonus program for recommending qualified candidates. A fair and people-centric work environment, supported by transparent corporate governance. Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports. A clear path for career growth within a dynamic, multicultural, and multinational organization Is IT in your DNA?

Location: Mexico; Colombia; Brazil; Argentina; Costa Rica; Honduras About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a motivated and bilingual Sales Development Representative (SDR) fluent in both English and Spanish to join a growing EdTech team. This role is ideal for someone with at least 1 year of sales or lead generation experience who is eager to build a career in tech sales and enjoys connecting with prospective clients across international markets. Candidates with a background in education, teaching, academic advising, student support, or EdTech will have a strong advantage. Key Responsibilities Conduct outbound prospecting through email, LinkedIn, calls, and other sales channels. Identify and qualify potential customers within target markets. Build and maintain a healthy sales pipeline for the Account Executive team. Engage with decision-makers and schedule discovery meetings. Research prospects and personalize outreach strategies. Maintain accurate CRM records and track outreach activities. Collaborate closely with sales and marketing teams to improve lead generation efforts. Represent the company professionally in both English and Spanish-speaking markets. Requirements Fluent in both English and Spanish (written and spoken). Minimum of 2 year of experience in sales, lead generation, customer outreach, or SDR-related roles. Previous experience in a start-up Experience using CRM platforms such as HubSpot, Salesforce, or similar tools. Strong communication and interpersonal skills. Highly organized with strong attention to detail. Comfortable working in a fast-paced remote environment. Background in Education, EdTech, teaching, tutoring, or academic environments is a major plus. Experience with outbound sales and cold outreach is preferred. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: South Africa; Pakistan; Ethiopia; Colombia; Argentina; Morocco About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. About the company Our client is a fast-growing premium automotive services company in Dallas that is redefining the vehicle care industry by blending world-class craftsmanship with a unique community-driven culture. Specializing in advanced protection and styling services—including ceramic coatings, paint protection film (PPF), and precision detailing—the team serves a discerning clientele of car enthusiasts and luxury vehicle owners. Beyond their technical expertise, they have built an innovative, lifestyle-focused environment featuring a high-end lounge and social hub designed to foster connection and comfort. With a perfect track record for quality and customer satisfaction, this team is scaling rapidly within the North Texas market. They pride themselves on an obsessive attention to detail and a culture that treats every vehicle as a high-stakes investment. For those looking to join a high-performance environment where passion meets professional excellence, the company offers a vibrant, collaborative space built on integrity, precision, and a shared love for automotive innovation. Job Type Full-time Job Summary Are you a car enthusiast with a passion for sales? This is a unique opportunity to join a fast-growing automotive startup specializing in performance upgrades, premium maintenance, custom wraps, and e-commerce. As a Junior SDR, you will be the face of the brand, helping car owners transform their vehicles. We are looking for a hungry, high-energy individual who understands automotive culture and wants to grow their career in a high-impact sales environment. Key Responsibilities Manage inbound and outbound outreach to prospective clients interested in car upgrades, maintenance, and styling services. Engage with customers across multiple platforms, including the e-commerce store and direct inquiries. Perform high-quality discovery calls to identify client needs and vehicle goals. Maintain the CRM pipeline to ensure no lead falls through the cracks. Facilitate the sales process with a focus on high closure rates. Work flexible hours, including weekends and evenings, to connect with clients when they are most available. Requirements Strong foundational knowledge of cars, performance parts, and automotive maintenance. Native-level English proficiency with excellent communication skills. Availability to work in CST hours with flexibility for after-work hours and weekends. High level of coachability and a desire to master the art of sales. A proactive, "hunter" mentality focused on hitting performance targets. Nice-to-Haves Previous experience with GoHighLevel or similar CRM platforms. Experience in objection handling and closing deals. Prior experience in automotive sales or specialized shop services. Background in CRM administration and sales workflow optimization. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belgium About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belarus About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We are seeking a mid-level Infrastructure Vulnerability Management Engineer with a strong background in Cloud Security, DevSecOps, and Infrastructure-as-Code (IaC). In this role, you will bridge the gap between security, compliance, DevOps, and Platform engineering teams. You will identify infrastructure misconfigurations, secure multi-cloud environments, and manage continuous vulnerability lifecycles across cloud workloads, containers, and data repositories to satisfy strict regulatory compliance frameworks. You will also serve as a technical infrastructure responder during security incidents, deploying real-time cloud or network countermeasures to protect our production ecosystem. WHAT YOU'LL DO CORE RESPONSIBILITIES - Infrastructure Scanning & Triage: Perform continuous security scanning across our cloud posture and workloads. Review, validate, and prioritize flaws and misconfigurations based on CVSS scores, real-world exploitability, and infrastructure network exposure. - Posture Management & Visibility: Own and optimize Cloud Security Posture Management (CSPM), Kubernetes Security Posture Management (KSPM), and Data Security Posture Management (DSPM) tools to ensure uniform compliance, prevent data leakage, and maintain hardened baselines. - Infrastructure-as-Code (IaC) Security: Configure, tune, and embed automated IaC security scanning tools into CI/CD pipelines to identify architectural risks (e.g., overly permissive IAM, public S3 buckets/Cloud Storage) before they are deployed to production. - Workload & Container Security: Manage the continuous vulnerability scanning lifecycle for container images, registries, and Virtual Machines (VMs), partnering with SRE and Platform teams to build automated base-image patching and rolling upgrade pipelines. - Compliance-Driven Tracking: Track, document, and manage infrastructure vulnerabilities according to strict compliance SLAs (e.g., SOC 2, ISO 27001, PCI-DSS). Maintain audit-ready evidence of infrastructure remediation timelines and exception approvals. - Executive Reporting & Alerting: Escalate and report critical production exposures directly to the CISO and senior leadership. Maintain dashboards and alerting mechanisms that visualize infrastructure risk trends and cloud compliance posture. - Remediation Collaboration: Partner with SRE, DevOps, and Platform teams to provide clear infrastructure mitigation paths. Assist in writing, reviewing, or modifying cloud configuration templates directly when necessary to resolve security flaws. - Incident Response Support: Assist Incident Response teams during active cloud or host-level breaches. Help develop and implement immediate, real-time cloud, network, or IAM configuration countermeasures to contain threats. REQUIRED SKILLS & EXPERIENCE - Experience: 5 years of experience in Cloud Security, DevSecOps, or Systems Engineering roles. - Cloud Infrastructure Depth: Strong foundational experience working with multi-cloud environments (Deep GCP expertise preferred, with working knowledge of AWS or Azure). - Posture Management & Scanning Tooling: Hands-on experience operating modern infrastructure security platforms such as Wiz, Orca, Prisma Cloud, Lacework, or cloud-native options (GCP Security Command Center). - IaC and Automation Fluency: Strong proficiency with Infrastructure as Code platforms (Terraform, Pulumi) and GitOps deployment workflows. Ability to evaluate and configure IaC scanners like Checkov, Tfsec, or KICS. - Containerization & Orchestration: Deep understanding of Docker/container security and Kubernetes architectures (e.g., GKE, EKS), including runtime security, network policies, and workload identity. - Compliance Awareness: Understanding of how infrastructure configurations and vulnerability management map to security compliance frameworks like SOC 2, ISO 27001, CIS Benchmarks, or NIST. WHAT WE VALUE - Systems Thinking: The ability to see the "big picture" and understand how security decisions impact the entire stack. - Technical Influence: The ability to drive technical alignment across the organization through expertise and collaboration rather than direct authority. - Autonomy: Comfortable leading major technical initiatives and driving outcomes with minimal oversight. - Problem-Solving Mindset: A passion for breaking down complex security challenges into elegant, scalable engineering solutions. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote - United States ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE ROLE As we expand our personalization and messaging capabilities, we are looking for a foundational member of our growing team. The Offsite Recommendations Strategist owns the activation, performance, and revenue growth of our AI-powered email recommendations offering. This is a revenue-generating, client-facing role with incentive-based compensation. You will serve as a strategic partner to retail and e-commerce clients, helping them design, launch, and scale high-performing recommendation-driven email programs across promotional, triggered, and lifecycle messaging. From first deployment through long-term expansion, you will guide customers in using intelligent recommendations to drive measurable gains in engagement, conversion, and lifetime value. WHAT YOU’LL DO - Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing teams. - Guide clients through ESP integrations, feed setup, and recommendation placement in email templates. - Advise on high-impact email use cases including: - Promotional campaigns - Browse & cart abandonment - Post-purchase and replenishment - Lifecycle and retention programs - Serve as the subject-matter expert on email personalization and recommendations. - Analyze performance and provide data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV. - Own revenue growth across a portfolio of customers through upsell, expansion, and new use cases. - Act as the voice of the customer, influencing product roadmap and go-to-market strategy. REQUIREMENTS - 1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail. - 3-5+ years of client-facing experience in sales, account management, customer success, or account strategy - Strong understanding of: - ESPs and email ecosystems - Segmentation, personalization, and lifecycle strategy - Campaign vs. triggered messaging - Testing and performance measurement - Experience working with AI-driven personalization or recommendation systems. - Proven ability to translate data into insights and business impact. - Client-facing experience with a consultative, growth-oriented mindset. - Track record of driving or influencing revenue growth from existing customers. - Excellent communication skills and comfort working with both operators and executives. BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Remote - United States ABOUT US: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: . ABOUT YOU: You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership. RESPONSIBILITIES: - You are the strategic lead for the clients in your book of business. - You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. - You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - You will uncover and manage risk within your book of business in a timely and effective manner. - You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. - You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps. REQUIREMENTS - 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred). - Proven success managing enterprise renewal and expansion cycles. - Track record of meeting or exceeding retention and growth targets. - Executive presence and ability to influence VP+ and C-level stakeholders. - Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics). - Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization. - Exceptional organizational skills and ability to manage multiple complex accounts simultaneously. - Experience leading cross-functional initiatives without direct authority. A plus if you have: - Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms. - Deep analytical fluency in ecommerce experimentation and performance data. - Previous experience working with Constructor or Constructor customers BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.