Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
With over 180,000 business customers, Enterprise Password Manager is 1Password's core product. It is rapidly evolving into a complete credentials security platform for humans, machines, and AI agents.
This is a Senior Staff PMM role. Individual contributor with broad organizational visibility. You’ll report to the Director of Product Marketing and own EPM end-to-end: messaging, positioning, competitive strategy, and launch execution.
You will shape how the market understands credentials security as 1Password grows.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
Experience and Domain Expertise
- 7+ years of B2B SaaS product marketing, with direct experience in password management, enterprise vaulting, credentials security, or identity security.
- Working knowledge of broad cybersecurity concepts.
- You've repositioned a mature enterprise product. You know the difference between a messaging refresh and actually shifting how the market thinks about something.
- You can market to enterprise IT and security buyers: the admin managing rollout, the CISO approving the spend, and the security engineer evaluating the technical depth.
- A track record of winning in competitive markets by displacing incumbents, not just differentiating in an open field.
Technical Depth
- You understand how credentials work beyond passwords: API keys, certificates, machine secrets, passkeys, and what it takes to issue credentials to AI agents.
- Working knowledge of enterprise IT: MDM, SSO, directory services, and where password management fits in the IAM stack.
AI-Forward, Not AI-Dependent
- You use AI to go faster, not to think less. You know what to hand off and what to own, and you can tell good output from output that still needs work.
- You want AI to free up time for the work only a good product marketer can do: strategy, judgment, and narrative.
- You own the ideas you bring. Walk into a room with a recommendation and you can defend it. Candidates who produce content but can’t explain the thinking behind it won’t fit here.
Strategic Storytelling and Senior-Level Communication
- You write for multiple audiences without diluting the message. An IT admin and a CISO aren't reading the same document for the same reason. You know how to serve both.
- Strong narrative instincts: open with the problem, build to the solution, and land in a way that makes the reader feel the product was built for their situation.
- You’ve shaped category narratives, not just contributed to them.
Bonus points for:
- Security certifications (CISSP, Security+, or similar).
- Experience developing thought leadership in a fast-moving category. 1Password has a team that produces content. This role provides the point of view.
- You've repositioned an established product category. There's a real difference between entering a space and redefining it.
What you can expect:
Own EPM Product Marketing
- Own messaging, positioning, and launch strategy for the Enterprise Password Manager.
- Define how 1Password talks about credentials security for employees, service accounts, and AI agents.
- Tell the story clearly to analysts, IT buyers, security leaders, and sellers. The narrative has to work for practitioners and executives.
- Connect EPM’s story to the Unified Access platform narrative.
Build Competitive Intelligence and Category Positioning
- Own positioning and market leadership claims for EPM.
- Partner with Solutions Marketing on competitive differentiation. Know the competitive set cold: where they’re strong, where they’re not, and how to win against each.
- Track where the credentials security market is moving and keep 1Password’s messaging ahead of it.
Enable the Field with Tools That Actually Get Used
- Produce discovery decks, battlecards, objection-handling guides, and technical briefs that sellers and SEs reach for because they work.
- Take complex concepts like passkeys, machine credential lifecycle, AI agent authentication, and zero-knowledge architecture and make them usable in a customer conversation.
- Surface win/loss signals from the field and turn them into repeatable GTM motions, not one-off documents.
Influence EPM Product Strategy
- Bring the market's perspective to Product: customer evidence, analyst intelligence, competitive signals, field feedback.
- Make the market case early, before decisions are locked.
Why join us:
- The credentials security market is being reshaped by machine identities and AI agents. You'll own how 1Password tells that story.
- You'll work across product strategy, competitive positioning, and field execution. The work is visible at the executive level.
- 1Password is remote-first and has been since day one. We hire for judgment, not proximity.
- The company is growing and there's room to shape how PMM works here, not just execute what's already been defined.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace.
Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from.
That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,00 - $240,000
- Zone C: $186,700 - $224,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada
- 232,000 - 278,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director of Product
As a Staff Product Manager, AI, you'll…
- Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data.
- Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible.
- Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it.
- Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times.
- Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model.
- Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source.
- Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively.
- Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls.
- Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship.
ABOUT YOU:
Requirements:
- BS / BA college degree or relevant experience
You'll thrive as a Staff Product Manager, AI, if you:
- Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility.
- Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces.
- Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them.
- Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them.
- Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either.
- Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief.
- Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows.
- Stay curious. building fluency in emerging AI to speed up both your own work and your team's.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery.
As a Backend Software Engineer II, you will build on WHOOP’s generative AI capabilities to develop and maintain exciting, member-facing features that drive meaningful health outcomes. You will play a vital role in delivering personalized insights across WHOOP and work alongside experienced engineers, designers, and product managers to help members better understand their health, optimize performance, and gain clarity throughout their WHOOP journey.
RESPONSIBILITIES:
- Collaborate with cross-functional team including Product, Design, Analytics, and Data Science to gather technical requirements and deliver impactful infrastructure and tools
- Leverage Java, Kafka, AWS, and PostgreSQL to deliver scalable and reliable software solutions and features
- Consistently deliver high-quality code, adhering to best practices in software design and development
- Develop and maintain observability and monitoring systems to ensure the stability and reliability of deployed features
QUALIFICATIONS:
- 2-4 years of backend software development experience, ideally in languages like Java
- Familiarity with asynchronous processing systems (Kafka, SQS)
- Experience in backend development, working on large-scale software systems and RESTful API design
- Experience in relational database design and development (PostgreSQL)
- Experience with scalable system design and performance optimization
- Strong independent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment
- Excellent communication skills and a commitment to delivering high-quality work
- A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000- $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and extend healthspan. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.
We are seeking a Senior AI Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior.
In this role, you’ll serve as a senior individual contributor driving the research, development, and deployment of large-scale multimodal models. You’ll collaborate closely with data scientists, ML engineers, and cross-functional partners to push the boundaries of deep learning and ensure our models deliver measurable value to WHOOP members.
RESPONSIBILITIES:
- Design, train, and optimize large-scale multimodal foundation models that integrate wearable sensor data, text, biomarkers, and behavioral data.
- Conduct applied research in self-supervised learning, representation learning, and downstream task fine tuning to advance WHOOP’s core model capabilities.
- Develop scalable, distributed training pipelines for large models on high-performance compute environments.
- Collaborate with MLOps, data engineering, and software engineering teams to operationalize models for production deployment, ensuring robustness, reproducibility, and observability.
- Partner with product and research teams to translate foundation model capabilities into downstream features that deliver meaningful member value.
- Contribute to the technical roadmap and architectural direction for foundation model development at WHOOP.
- Ensure models adhere to WHOOP’s standards for ethical, transparent, and privacy-preserving AI.
QUALIFICATIONS:
- Advanced degree (Master’s or Ph.D.) in Computer Science, Machine Learning, Electrical Engineering, or a related field, or equivalent professional experience.
- 7+ years of experience in applied ML, AI research, or large-scale modeling, with a track record of delivering production systems.
- Expertise in modern deep learning (e.g., transformers, state space models), multimodal model training.
- Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow).
- Familiarity with training models on mulit-node, multi-gpu distributed compute environments.
- Familiarity with best practices for data, model, and context parallelisms.
- Strong applied experience with representation learning, self-supervised methods, and post-training for downstream applications.
- Experience with reinforcement learning for post-training foundation models (PPO, DPO, GRPO etc.).
- Familiarity with MLOps best practices including model versioning, evaluation, CI/CD for ML, and cloud-based compute.
- Excellent communication skills and ability to collaborate cross-functionally with engineers, researchers, and product teams.
- Passion for WHOOP’s mission to improve human performance and extend healthspan through science and technology.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas Remote
Hi, I'm Manu, Engineering Manager at
Customer.io
. We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide.
You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at
Customer.io
depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving.
If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk.
What you'll bring:
Deep experience with distributed systems and large-scale backend architecture
Strong instincts around reliability, observability, and fault tolerance
Comfort reasoning about performance, capacity, and trade-offs at scale
Experience with event-driven systems, message queues, or data pipelines is a plus
A collaborative mindset — you raise the team around you
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line.
Engineers with customer focus
You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience.
A healthy disregard for “the way things are done”
You bring rigor and creativity. Best practices matter, but never more than forward motion.
What You’ll Do
Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data
Lead architectural decisions around performance, reliability, and real-time event processing
Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns
Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience
Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure
Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Leverage AI tools to prototype, move faster, and make better decisions
What we're looking for
Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages)
Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with APIs, observability, and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Nick Guardino, Senior Director of Marketing Ops at
Customer.io
, and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on.
Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building.
What we value
Craft over quick wins
— energized by making things robust, not just making them work.
A point of view
— we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead.
Comfortable being wrong
— you try things fast, and you course-correct just as fast.
AI-native by default
— you'd rather direct Claude to write and QA code than write it by hand.
What you'll do
Alpha-to-production ownership
— take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code.
Observability & stability
— instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do.
Deployment & infrastructure
— stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack.
Database administration
— own how agents read from and write to our databases, safely and at scale.
Fleet maintenance
— monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful.
Partner closely with the GTM AI team
— free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability.
Bring an outside point of view
— tell us what we built wrong, and back it up with a plan to fix it.
What we're looking for
4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company.
Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow.
Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred.
Experience with how agents interact with and edit databases, including some hands-on database administration.
Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks.
Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one.
Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale.
A point of view, and the willingness to ask "why did you build it that way?"
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$140,000–$170,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom call with Recruiter
45-minute Zoom call with Hiring Manager
45-minute Zoom call with a member of the GTM AI team
60-minute Live technical session with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As Talent Acquisition Lead on the People team, you will define and execute Mistral’s hiring strategy while leading and developing a high-performing recruiting team. This role combines hands-on recruiting for critical positions with strategic leadership to ensure our hiring processes are efficient, effective, and aligned with Mistral’s mission. You’ll work closely with cross-functional leaders to build a diverse, skilled workforce that drives our growth and reinforces our reputation as a top employer in the competitive talent market.
WHAT YOU’LL DO
- Collaborate with tech and business leaders to understand hiring needs and deliver top-tier talent for key roles.
- Elevate the candidate experience, ensuring it is engaging, transparent, and reflective of Mistral’s culture.
- Guide candidates through the recruitment journey, introducing them to our mission, values, and work environment.
- Develop and share recruiting best practices to ensure consistency, scalability, and efficiency across the team.
- Leverage data analytics to identify bottlenecks, measure success, and drive continuous improvement in hiring processes.
- Mentor and coach recruiters, fostering their growth and enabling them to excel in their roles.
- Innovate and optimize by recommending and implementing improvements to tools, workflows, and strategies.
- Champion Mistral’s employer brand, representing the company externally to attract and retain top talent.
WHAT WE’RE LOOKING FOR
- Extensive experience: 8+ years in corporate recruiting, with a focus on competitive markets.
- Leadership: Proven ability to lead, develop, and inspire recruiting teams.
- Communication: Exceptional written and verbal skills to engage stakeholders at all levels.
- Operational excellence: Experience managing projects and people with discipline, precision, and a results-driven mindset.
- Strategic agility: Ability to balance high-level strategy with hands-on execution.
- Influence: Skilled at driving alignment and collaboration across functions without direct authority.
- Adaptability: Quick learner who can master new topics and pivot in a fast-moving environment.
- Global perspective: Fluent in English with experience in international recruiting.
- Tool proficiency: Familiarity with Ashby, Modernloop, LinkedIn Recruiter, or similar tools.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Security Engineer, Incident Response
About the job
The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions.
You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program.
Responsibilities
In this role, you’ll:
Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Proven experience: 3+ years of security incident response in a production-cloud environment
Subject-matter expert on security issues and technologies
Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
Experience working across a technology stack on difficult security challenges and initiatives
Experience with SIEM platforms and the ability to extend their functionality
Experience with SOAR tools and automating manual security processes
Experience in either AWS, GCP, or other large cloud platform
Excellent written and verbal communication skills
Ability to influence and build effective working relationships with every level of the organization.
Desired:
AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data
Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code.
Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks.
Location
This role will be remote, and based in Ireland or U.K.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a Senior or Staff Software Engineer to join our Data Engineering team based in London.
As the Data Platform Team, we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity.
We’re looking for experienced Engineers to help build our data platform from the ground up. You’ll have the opportunity to define its architecture, make key decisions, and shape how we handle and process petabyte-scale data in the near future.
WHAT YOU'LL DO
- Build the Capability Factory - an internal platform designed for everyone from software engineers to non-technical operators, enabling the entire organization to teach HMND robots new skills at scale, from raw data all the way to deployed capabilities.
- Curate, preprocess, and manage large-scale datasets for humanoid robot training - a corpus of robot telemetry growing toward petabyte scale.
- Design and operate highly scalable data pipelines and the compute infrastructure that powers them, ensuring reliability and throughput as data volume and team demands grow.
- Ensure the quality, accuracy, and consistency of training data across multiple concurrent projects and robot platforms.
- Collaborate with machine learning teams to shape the Capability Factory, streamline MLOps, and build the evaluation workflows that close the loop between training runs and real-world robot performance.
- Build data warehouse solutions and BI dashboards that give stakeholders across the organization clear visibility into data collection, model progress, and operational health.
- Establish and uphold best practices for data management - versioning, access control, security, and compliance.
WHAT WE'RE LOOKING FOR
- 5+ years of software engineering experience, with a track record of owning and delivering complex systems end-to-end, not just contributing to them.
- Strong backend engineering - designing and operating production-grade APIs and services: clean data modeling, reliable error handling, performance under load.
- Data engineering at PB+ scale - building and maintaining pipelines that move, transform, and validate large volumes of data reliably; understanding of batch and streaming processing patterns, data quality, and schema evolution.
- Workflow orchestration at scale - designing and operating multi-step automated pipelines with retries, observability, and graceful failure handling.
- Distributed systems fundamentals - you understand how things break at scale: eventual consistency, idempotency, backpressure, job scheduling, and failure modes in distributed compute and storage.
- Cloud infrastructure fluency - you have shipped and operated real systems on a major cloud provider; you think about cost, reliability, and security as first-class concerns, not afterthoughts.
- Container orchestration - deploying and operating workloads on Kubernetes at a level where you can debug scheduling issues, design resource allocation, and reason about cluster health without guidance.
- Full-stack range - comfortable building both the backend and the frontend of an internal product; you can own a feature from database schema to UI without handing off.
- Production ownership mindset - you've been on-call, triaged incidents under pressure, and improved systems after postmortems. You take reliability personally.
Nice to Have
- ML infrastructure or MLOps experience - understanding of how training jobs run, how model artifacts are managed, and what makes an evaluation pipeline trustworthy; you've worked alongside or directly supported ML researchers.
- Distributed compute frameworks - experience with large-scale parallel data processing, whether for data transformation, model training, or evaluation.
- Domain knowledge in robotics or embodied AI - familiarity with robot data formats, sensor telemetry, or the sim-to-real evaluation loop is a significant head start.
- BI and data warehouse experience - building data models and dashboards that translate raw operational data into decisions for non-technical stakeholders.
- Dual-cloud or multi-cloud storage - experience reasoning about cost, latency, and consistency tradeoffs across storage providers.
- Frontend product sense - beyond just shipping features, you have opinions about what makes an internal tool actually usable by non-engineers.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're hiring our first paralegal to join Tennr's legal team. You'll work directly with our two attorneys across the full range of legal work at a high-growth health-tech company, with a heavy emphasis on commercial contracts.
Today, our attorneys handle everything: drafting, negotiating, and reviewing customer and vendor agreements, building and maintaining compliance programs, advising product and business development teams, and managing corporate governance. We need someone who can manage the operational side of our legal function, take on contract drafting and review review, and help us build the internal resources and scalable processes that a high-growth company like us needs.
KEY RESPONSIBILITIES
You'll be embedded in the work from day one. You'll review and draft contracts, manage deal flow, maintain our contract repository, and create the templates, playbooks, and guides that help our internal teams work with Legal more effectively. As you build fluency in our business and contracts, you'll take on increasing responsibility for managing the contract lifecycle end to end, serving as a first point of contact for routine contracting matters and escalating to the attorneys as needed. A more detailed description of your anticipated responsibilities is below.
Contract Drafting, Contract Management, and Legal Operations
- Draft, review, and negotiate commercial contracts, including SaaS subscription agreements, order forms, BAAs, NDAs, vendor agreements, and partnership agreements
- Serve as the first point of escalation for routine contracting questions from Sales and Business Development, routing complex or novel issues to the attorneys
- Maintain and organize Tennr's contract repository across SpotDraft, DocuSign, and Salesforce, including managing contract workflows end-to-end and tracking active contract obligations.
- Support the procurement process and maintain visibility into vendor agreements and compliance requirements
- Assist with corporate governance tasks as needed, including maintaining corporate records and supporting board-related processes
Cross-Functional Enablement
- Develop and maintain internal legal resources: contract playbooks, FAQ documents, written guidelines for teams
- Create internal reference materials such as ambassador program documentation, product-specific walkthroughs, and compliance guides
- Attend or distill notes from cross-functional meetings to identify emerging legal needs and areas where teams could benefit from additional guidance or resources
- Support compliance tracking by helping build and maintain team-specific compliance calendars and audit documentation
Compliance Support
- Assist with compliance monitoring and documentation, helping to build and maintain records supporting Tennr's compliance programs, including HIPAA-related obligations
CANDIDATE QUALIFICATIONS
- 5+ years of experience as a paralegal, contracts specialist, or in a similar role within an in-house legal department or law firm, ideally supporting a technology or healthcare company
- Hands-on experience drafting, reviewing, and negotiating commercial contracts (SaaS, technology, or services agreements); you understand how provisions interact, not just how to check them against a list
- Strong organizational skills and the ability to manage multiple concurrent workstreams (active deal flow, repository maintenance, internal projects) with minimal supervision
- Excellent legal writing skills for both contract markup and clear, usable internal documents and guidelines
- Familiarity with contract lifecycle management tools (SpotDraft, Ironclad, Agiloft, or similar) or demonstrated ability to learn new systems quickly
- A proactive mindset: you notice when a recurring question should become a written resource, when a process could be improved, or when a team needs support before they ask for it
- Comfort working in a fast-paced, high-growth environment where priorities shift and the role will evolve
NICE TO HAVE
- Experience working in healthcare, health-tech, or a similarly regulated industry
- Familiarity with HIPAA, BAA requirements, or healthcare data privacy
- Experience with AI-assisted legal tools or contract review automation (e.g., building or configuring playbooks in AI-powered review platforms, designing automated intake or review workflows)
- Interest in or experience with process design and workflow automation for legal operations: building systems that reduce manual work and let a small team scale
- Experience building self-service legal resources, internal knowledge bases, or intake workflows
- Familiarity with Salesforce and DocuSign from an administrative or configuration perspective
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove, with evidence, not slides, that Tennr can fix them.
You get brought in once a deal is qualified and own the technical evaluation from first demo through signature. That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious. You'll partner closely with an Account Executive, but the evaluation is yours to win.
This is not a feature-demo role. The best SCs at Tennr understand the customer's business well enough to tell them something they didn't know about themselves — and then show them exactly how Tennr fixes it.
RESPONSIBILITIES
- Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they're costing the organization.
- Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs.
- Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal.
- Build current/future state process maps that make the before-and-after undeniable.
- Own deal strategy in partnership with the AE — know where the deal stands, who the stakeholders are, and what needs to happen to close.
- Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators.
- Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).
CANDIDATE QUALIFICATIONS
- 3-7 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company.
- Technically hands-on — you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system.
- Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you.
- CS degree or equivalent technical foundation strongly preferred — not because we need you to write production code, but because it signals you can figure things out when the documentation runs out.
- Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus.
- Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance).
- Startup experience is a plus — you build process as you go and don't wait to be told what to do.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Nassau, New Providence
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Chief Operations Officer holds direct executive responsibility for the Bank's day-to-day operations and serves as Senior Official II. The role encompasses operational management across payments, client accounts, correspondent banking, and card programme operations, alongside the regulatory accountability and deputisation responsibilities of the Senior Official II designation under the BTCRA. The COO works in close coordination with the Chief Executive Officer and senior officers to ensure all operational activities comply with applicable regulatory requirements and Board-approved policies.
Responsibilities
Take executive ownership of day-to-day banking operations — including payments processing, client account management, reconciliation, and card programme operations — ensuring activities are conducted within the Bank's risk appetite.
Manage the Bank's operational relationships with payment channel counterparties, correspondent banks, BIN sponsors, card scheme partners, and third-party service providers.
Serve as the second primary contact with the Central Bank of The Bahamas, ensuring timely and accurate communication on all material operational matters.
Ensure day-to-day operations comply with AML/CFT controls, Non-Resident exchange control obligations, BTCRA prudential requirements, and applicable CBOB guidelines, providing first-line operational support to the AML/CFT monitoring function.
Escalate material operational, financial, or regulatory issues to the CEO and Board promptly, maintaining a transparent relationship with the Board on all operational matters.
Design, implement, and continuously improve operational procedures, controls, and workflows in coordination with the CRO and MLRO/Compliance Officer, ensuring processes are documented, tested, and regulatory-aligned.
Oversee outsourcing and third-party service arrangements within scope, including Group-provided support functions, ensuring appropriate service levels, controls, and exit arrangements per CBOB Outsourcing Guidelines.
Coordinate with Capital.com Group's technology, operations, and support functions to ensure intercompany arrangements operate effectively and in compliance with applicable requirements.
Prepare or oversee operational reporting and Board and committee papers within scope.
Maintain fit-and-proper status for the Senior Official II designation under the BTCRA, notifying the CEO and Board promptly of any matter that may affect that status.
Requirements
Bachelor's degree or above in finance, business administration, economics, banking, or a related field; postgraduate qualification or professional certification is an advantage.
Minimum 7–10 years in banking or financial services, including at least 5 years in a senior operational management role at a licensed bank or regulated financial institution.
Hands-on experience across payments processing (SWIFT, SEPA, or equivalent), client account lifecycle management, correspondent banking, and card programme or payment channel operations.
Sound working knowledge of Bahamian banking regulation, including the BTCRA and CBOB guidelines, or an equivalent regulatory framework in a comparable jurisdiction.
Understanding of AML/CFT obligations applicable to banks, including transaction monitoring, Non-Resident exchange control requirements, and CBOB regulatory reporting.
Familiarity with core banking and payment systems; experience with digital or cloud-based core banking platforms is an advantage.
Must satisfy CBOB fit and proper requirements, including competence, integrity, and financial soundness.
Must not be employed at any other firm; any external non-executive positions must be disclosed and assessed for conflict of interest and full-time commitment compatibility.
Strong operational management, analytical, and process-design capabilities.
Ability to build robust processes in a lean, de novo banking environment with an evolving operating model.
High accountability, sound operational judgement, and collaborative working style.
Fluency in English.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview
The Director, IT Core Infrastructure is a senior technology leader responsible for the strategy, transformation, delivery, and operations of SIE’s global core infrastructure capabilities. The role leads a broad, globally distributed organization spanning internal networks and client access, core network connectivity across physical sites, cloud and on-premise infrastructure, and enterprise endpoint management across mobile, Linux, Windows, and Mac platforms.
Reporting to the Senior Director of IT, this role leads through multiple managers and is accountable for the performance, security, scalability, reliability, resilience, and user experience of Core Infrastructure services. The Director will translate enterprise strategy into clear priorities, investment decisions, and multi-year roadmaps while balancing transformation, operational performance, technical debt, risk, and cost.
This leader will drive the evolution of Core Infrastructure toward highly automated, software defined, self-service, and increasingly autonomous operating models. The role requires the technical credibility to lead across infrastructure disciplines and the breadth to shape technology strategy, lead transformation, influence across organizational boundaries, and take on expanded responsibilities as business needs evolve.
What you'll be doing:
Functional Leadership & Accountability
Lead the Core Infrastructure organization across multiple teams and disciplines, providing clear direction, priorities, and accountability for outcomes.
Hold end-to-end accountability for service performance, including availability, reliability, security, resilience, and user experience.
Set priorities and make decisions across the Core Infrastructure portfolio, balancing operational needs, transformation, risk, technical debt, and investment.
Establish
clear accountability across teams while empowering leaders to independently own their services and outcomes.
Infrastructure Strategy & Transformation
Define and execute a Core Infrastructure strategy and multi-year roadmap aligned with enterprise technology strategy and business priorities.
Lead the evolution toward highly automated, software defined, self-service, and increasingly autonomous infrastructure services.
Drive adoption of
infrastructure
as code, observability, AI enabled operations, and modern engineering practices to improve reliability, scalability, speed, and efficiency.
Simplify and standardize technology and service models, reducing complexity and improving the ability to
operate
globally at scale.
Partner with Information Security, Service & Support, and other technology organizations to develop integrated solutions and influence broader enterprise technology strategy.
Service Delivery & Operational Excellence
Establish strong operational practices across service management, incident response, change management, lifecycle management, capacity, observability, and resilience.
Ensure infrastructure services meet performance, security, availability, resilience, business continuity, and regulatory requirements.
Drive measurable improvements in reliability, employee experience, engineering productivity, automation, cost efficiency, and speed of delivery.
Use operational data and service performance measures to
identify
systemic issues, prioritize improvements, guide investment, and reduce manual operational effort.
Enterprise & Cross Functional Leadership
Serve as a trusted advisor to senior technology and business leaders on infrastructure strategy, investments, risks, and opportunities.
Lead complex enterprise initiatives that span multiple technology organizations and require alignment across priorities, ownership boundaries, and stakeholders.
Represent Core Infrastructure in enterprise planning, architecture, investment, risk, and transformation discussions, bringing a perspective beyond the immediate needs of the function.
Communicate complex technology decisions and
tradeoffs clearly
to executive audiences and build strong partnerships across technology and business organizations.
People Leadership & Organizational Development
Lead, coach, and develop a global organization of managers, architects, and senior engineers.
Build a high performing leadership team with clear accountability, strong ownership, and the ability to
operate
independently.
Develop leaders capable of owning major technology domains and enterprise outcomes, creating organizational depth and succession readiness.
Continually evolve organizational structure, skills, roles, and sourcing models to support changing business and technology needs.
Build a culture centered on engineering excellence, accountability, collaboration, continuous improvement, and measurable outcomes.
Financial, Portfolio & Resource Management
Own financial planning, forecasting, investment prioritization, and resource allocation across the Core Infrastructure portfolio.
Make deliberate investment tradeoffs across transformation, lifecycle, technical debt, resilience, security, operational needs, and emerging capabilities.
Drive sustainable cost optimization and develop clear business cases for significant technology investments.
Manage strategic vendors, partners, and sourcing models to ensure performance, value, innovation, and alignment with SIE priorities.
Governance, Risk & Continuous Improvement
Establish appropriate governance, standards, and policies across Core Infrastructure while avoiding unnecessary process and operational overhead.
Identify
, communicate, and mitigate risks related to availability, security, scalability, lifecycle, capacity, and resilience.
Establish
and monitor meaningful service level
objectives
, availability targets, operational health measures, and business outcome metrics.
Use data to drive accountability, investment decisions, and continuous improvement.
Challenge existing processes and operating models where they create unnecessary complexity or limit speed, automation, or scalability.
Contribute to the continued evolution of the broader IT operating model and technology organization.
What we're looking for:
12+ years of experience across infrastructure engineering, enterprise technology, or related technology disciplines.
5+ years of experience managing managers and leading large, globally distributed technology teams.
Broad understanding of enterprise infrastructure and technology services, with deep
expertise
in one or more relevant domains and the ability to lead effectively across disciplines.
Proven experience
operating
and evolving large scale, business critical enterprise technology environments.
Demonstrated
experience leading significant technology, organizational, or operating model transformation across multiple teams or domains.
Experience developing managers and senior technical leaders and building leadership depth within an organization.
Demonstrated
ability to influence senior stakeholders and lead initiatives beyond direct organizational ownership in complex, matrixed organizations.
Experience building and executing multi-year strategies, roadmaps, investment plans, and operating models.
Strong financial and commercial acumen, including investment prioritization, vendor strategy, and cost optimization.
Ability to translate complex technology topics into clear business implications, decisions, and outcomes for executive audiences.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
The estimated base pay range for this role is listed below.
Base: €124,200 - €186,200 + Bonus & Benefits.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture.
Reporting line: Head of Client Services
Location: Remote
What you'll do:
— Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up
— Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer
— Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself
— Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper
— Play a key role in incident management, ensuring issues are brought to light swiftly
— Convert the queue to actionable insights, identifying trends and patterns to address
— Work closely with Service Design on system optimisation and client experience
Qualifications:
— 3+ years of experience in prime brokerage or similar financial markets exposure
— A proven track record of leading, coaching and developing people, managing performance and running a service team day to day
— Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike
— Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution
— High attention to detail and a strong control & risk mindset
What we offer:
— A competitive salary that reflects what you bring
— Fully remote - enjoy the freedom to work from anywhere
— Corporate Macbook
— Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise
— Innovative & inspiring culture, autonomous and informal work environment
— Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program
— Ongoing education & training programs
— Opportunity to network and connect at Corporate Events
— Team off-sites and paid business trips when needed
— Global career opportunities
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
Location: Palo Alto; New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Operations Manager on the People team, you will build, scale, and manage the operational infrastructure that supports our team in North America and drives our international expansion. This role exists to ensure our regional HR operations run seamlessly, keeping the company fully compliant while executing a high-touch, reliable support system for our growing team.
You will lead the end-to-end employee lifecycle operations for the region, managing everything from North American payroll and local benefits to complex global mobility and visa tracking. Your impact will be felt directly through your ability to establish compliant HR frameworks in entirely new countries and streamline our internal operational workflows.
This position requires a balance of strategic process engineering and hands-on administrative execution. You will own the operational foundation—ensuring data integrity across our HRIS software, building scalable vendor partnerships, and addressing daily employee inquiries with a strong service-oriented approach.
WHAT YOU WILL DO
- Manage and process payroll for all employees across the North America region, partnering with local providers and internal Finance teams to ensure precise, on-time execution.
- Launch HR operations in new countries, deploying localized employee benefits programs, setting up compliant entities, and establishing local operational policies.
- Own the onboarding and lifecycle documentation, formalizing labor contracts, amendments, and internal status changes securely within our HRIS.
- Coordinate global mobility and immigration, directly managing visas for new hires and navigating compliance requirements for international team work trips.
- Resolve daily employee inquiries regarding benefits enrollment, policy clarifications, and routine payroll changes with clear and timely communication.
- Audit and optimize internal HR workflows, identifying opportunities for software automation and benchmarking external vendors to maximize administrative efficiency.
- Maintain core compliance frameworks, keeping employee handbooks up to date and monitoring regional shifts in employment regulations to protect the company.
WHAT WE'RE LOOKING FOR
- 5-10 years of progressive HR experience, ideally within a high-growth environment, alongside a degree in Human Resources, Business Administration, or a related field.
- Strong knowledge of US employment laws, compliance regulations, and a deep understanding of regional and international payroll and tax regulations.
- Proven experience managing the full employee lifecycle and successfully deploying benefits and HR compliance structures in new international regions.
- High technical proficiency with modern HRIS systems, automated payroll platforms, and operational data tracking tools.
- A dedicated internal service mindset with the communication and interpersonal skills required to navigate sensitive employee situations and vendor negotiations.
- Strong analytical and problem-solving abilities, with a track record of turning complex regulatory requirements into clear internal procedures.
- A practical, hands-on execution style combined with a builder mindset—you enjoy creating order out of ambiguity and actively executing daily operational tasks.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Operations Manager on the People team, you will build, scale, and maintain the operational foundation that supports our team in France. This role exists to ensure our daily HR processes run seamlessly, keeping the company fully compliant while delivering a reliable, clear, and high-quality experience for every employee.
You will act as the primary point of contact for employee lifecycle milestones, everyday operations, and external vendor relations. Your impact will be felt directly through the precision of our monthly payroll, the clarity of our internal policies, and the efficiency of our onboarding systems.
This position requires a balanced blend of hands-on administrative execution and process engineering. You will own the full operational landscape—from local labor contracts and complex immigration cases to scaling our HRIS software—while constantly identifying opportunities to automate workflows and reduce friction.
WHAT YOU WILL DO
- Process payroll end-to-end for France-based employees, collaborating closely with external providers and our internal Finance team to ensure timely, precise execution.
- Own the onboarding journey, managing labor contracts, amendments, certificates, and system updates so new hires are integrated accurately from day one.
- Navigate immigration and mobility requests, directly managing work permits, visa renewals, and National Security Number applications.
- Resolve daily employee inquiries regarding benefits administration, enrollment changes, and company policies with clear and prompt support.
- Maintain compliance infrastructure, regularly updating employee handbooks and monitoring shifts in French employment law to protect the company.
- Lead HR software initiatives and vendor management projects to evaluate, implement, and refine our HRIS and payroll tools.
- Streamline operational workflows by documenting, automating, and auditing existing procedures to eliminate administrative bottlenecks.
WHAT WE'RE LOOKING FOR
- 5 to 10 years of progressive HR experience, ideally within a startup or high-growth environment, alongside a degree in HR, Business Administration, or a related field.
- Deep operational knowledge of French labor laws, local employment regulations, national payroll structures, and tax compliance.
- Proven experience managing the entire employee lifecycle from onboarding through retention strategies to formal offboarding.
- Technical proficiency with modern HR technology solutions, including HRIS platforms and automated payroll tools.
- Strong analytical and problem-solving skills, with the ability to interpret regulatory updates into practical internal policies.
- A practical, hands-on execution style combined with a builder mindset—you genuinely enjoy creating order out of ambiguity and setting up scalable systems.
- Clear, direct communication and interpersonal skills to manage sensitive employee topics and coordinate effectively with external vendors.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Recruiting Coordinator on the Talent Acquisition team, you will help deliver a smooth, consistent hiring experience for candidates and hiring teams. You will coordinate interviews, keep recruitment processes running efficiently, and ensure every interaction reflects a high standard of care.
You will work closely with recruiters, hiring managers, and cross-functional partners to improve how we hire as we grow. Beyond day-to-day coordination, you will identify opportunities to simplify processes, improve data quality, and support projects that make our recruiting operations more effective and scalable.
WHAT YOU WILL DO
- Coordinate end-to-end interview scheduling across global teams and time zones, ensuring a seamless experience for candidates and interviewers.
- Own candidate experience initiatives by managing feedback surveys, reporting on insights, and driving continuous improvements.
- Maintain job postings, recruitment pipelines, and ATS data accuracy while identifying opportunities to streamline workflows.
- Support employer branding through LinkedIn campaigns, hiring announcements, and recruitment content.
- Manage the employee referral program, ensuring timely follow-up, tracking, and recognition.
- Improve recruiting processes by documenting best practices, supporting tooling initiatives, and helping automate workflows.
- Lead or contribute to cross-functional talent operations projects that improve the efficiency and scalability of recruitment.
WHAT WE'RE LOOKING FOR
- Around 2–3 years of experience in recruiting coordination, recruitment operations, HR coordination, or a similar role.
- Strong written and verbal communication skills in English.
- Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Confidence working with spreadsheets, applicant tracking systems such as Greenhouse or Ashby, and recruitment data.
- A proactive, solution-oriented approach with a focus on improving processes rather than simply maintaining them.
- A collaborative working style and the ability to build effective relationships with hiring managers, recruiters, HR, and external partners.
- Adaptability, ownership, and the ability to work effectively in a changing environment.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Ukraine; Latvia; Croatia; Czech Republic; Slovenia; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Estonia; Cyprus; Lithuania; Greece; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Performance Marketing Lead (Google & Microsoft Ads), to lead and scale our advertising across the Ruby Labs portfolio.
This is a senior player-coach role. You will own Google Ads and Microsoft Ads execution across multiple brands, coach and develop acquisition managers, set account standards, improve performance, and protect account health across a large multi-brand setup.
You will be responsible for scaling spend profitably across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads. You will conduct regular account audits, identify missed opportunities, and make sure every brand is using Google and Bing to their full potential.
This is not a reporting-only leadership role. You need to stay close to the accounts, understand the details, and be able to challenge strategy, structure, bidding, compliance, measurement, and execution yourself.
We also work AI-first. You will own the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts, automations, QA checklists, and repeatable workflows that help the team operate faster and better.
KEY RESPONSIBILITIES
- Portfolio Performance
- Scale profitable spend across multiple brands, geos, languages, and funnels.
- Manage CPA, ROAS, CAC, and payback against real revenue data, not surface-level platform metrics.
- Conduct regular account audits across all brands to identify gaps, missed opportunities, inefficient structures, underused campaign types, weak signals, and scaling potential.
- Make sure every brand is fully utilizing Google and Microsoft Ads opportunities across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads.
- Work with Managing Directors and UA Managers to translate brand targets into practical Google and Bing execution.
- Own channel-level recommendations for budget allocation, account structure, bidding approach, testing priorities, and scale-up opportunities.
- Partner with Google and Microsoft teams on betas, new campaign types, product changes, escalation paths, and platform-level opportunities.
Team Leadership
- Coach, teach, and develop acquisition managers working on Google and Microsoft Ads.
- Hire, onboard, manage, and, where necessary, make replacement decisions for Google and Bing acquisition talent.
- Own performance evaluation, goals, KPIs, feedback cycles, and personal development plans for the Google and Bing team.
- Set the performance bar and craft standards for the team.
- Review account work, train UA managers, and raise the overall quality of execution.
- Make sure every brand has clear ownership, weekly reporting, and strong channel support.
- Stay hands-on enough to audit accounts, challenge decisions, and guide execution from real account data.
Account Architecture & Governance
- Define standards for account structure, naming, conversion architecture, bidding, testing, reporting, documentation, and QA.
- Review major account changes before launch and make sure changes are hypothesis-driven, measured, and documented.
- Run monthly account audits across all Google and Microsoft Ads accounts.
- Maintain clean documentation so account knowledge, automations, tests, and learnings are not dependent on one person.
- Build repeatable standards that UA managers can follow across brands without losing brand-specific context.
Policy & Compliance
- Own Google and Microsoft Ads policy and compliance across all Ruby Labs brands.
- Protect account health across all brands.
- Own policy workflows for ad review, disapprovals, appeals, account restrictions, and escalation.
- Work closely with brand teams on ad-to-landing-page consistency, claims, pricing, funnel compliance, and policy-sensitive testing.
- Build prevention-first processes so policy issues are caught before launch.
- Maintain direct escalation paths with Google and Microsoft representatives.
- Have the authority to block launches that create material account or policy risk.
AI-First Operating System
- Own the Google and Bing acquisition knowledge base inside Claude, including playbooks, SOPs, audit frameworks, campaign QA checklists, prompts, and reusable workflows.
- Design AI-assisted workflows for keyword research, campaign builds, audits, QA, reporting, opportunity discovery, and optimization review.
- Train UA managers to use Claude workflows correctly and consistently in their daily Google and Bing work.
- Evaluate workflow quality, improve the knowledge base over time, and turn successful processes into repeatable team standards.
- Use AI to increase team speed and quality while keeping human judgment, compliance, and account safety at the center.
QUALIFICATIONS
- 7+ years of hands-on paid search experience.
- Experience coaching, leading, hiring, and evaluating Google Ads specialists, UA managers, or paid search teams.
- Direct ownership of large Google Ads budgets, ideally $5M+ per month hands-on and $10M+ per month at portfolio level.
- Strong Search, Performance Max, Demand Gen, and YouTube experience.
- Microsoft Ads experience, including Microsoft Audience Network.
- Proven record scaling accounts profitably across multiple countries and languages.
- Strong understanding of subscription economics: LTV, CAC, ROAS, payback windows, cohorts, and value-based bidding.
- Deep Google Ads policy experience, including disapprovals, appeals, account restrictions, and compliance-heavy environments.
- Strong account architecture, audit, documentation, and measurement discipline.
- Ability to identify scaling opportunities and practical account improvements from account-level data.
- Clear, direct communication with both acquisition managers and senior stakeholders.
Strong Advantage
- Experience managing enterprise-level search accounts or large multi-brand paid search portfolios.
- Experience with Google Ads scripts, Google Ads API, SQL, or internal automation tools.
- Experience building Claude, AI, or agentic workflows for marketing operations.
- Experience building team knowledge bases, SOPs, QA systems, and training programs for paid acquisition teams.
- D2C subscription, lead-gen, or consumer web funnel experience.
- Experience with high-scrutiny categories, trademark-sensitive ads, or complex policy environments.
- Experience working directly with Google or Microsoft teams on betas, product pilots, and escalation paths.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоUnited States; Canada (BC & ON only)
ОфисГеография найма не уточнена
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leadParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - Ireland
ОфисseniorUK, London
New York City Office
New York City Office
ГибридseniorГеография найма не уточнена
Ireland, Dublin
ГибридPalo Alto; New York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисParis; Coordinate end-to-end interview scheduling across global teams and time zones, ensuring a seamless experience for candidates and interviewers; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоleadUkraine; Latvia; Croatia; Czech Republic; Slovenia; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Estonia; Cyprus; Lithuania; Greece; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET