Junior Project Manager в TrustMe — IT-стартап, который создал сервис TrustContract для быстрого и безопасного создания и подписания договоров с помощью блокчейна и электронной подписи. Офис в Астане, Казахстан.
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Junior Project Manager в TrustMe — IT-стартап, который создал сервис TrustContract для быстрого и безопасного создания и подписания договоров с помощью блокчейна и электронной подписи. Офис в Астане, Казахстан.
Задачи: — Привлекать и подключать новых affiliate-партнеров, инфлюенсеров и media owners в странах Центральной и Восточной Европы; — Запускать и оптимизировать brand awareness размещения: pre-rolls, banners, stream overlays и branding stickers; — Анализировать инфлюенсеров и площадки через Streams Charts, TwitchTracker и другие инструменты, оценивать качество аудитории и эффективность размещений; — Анализировать трафик и результаты кампаний, находить точки роста и возможности для повышения ROI; — Вести актуальную отчетность по партнерам, ключевым метрикам, размещениям и договоренностям; — При наличии опыта — работать с Telegram и X (Twitter): искать релевантные каналы и сообщества и договариваться о прямых размещениях. Требования: — Практический опыт работы с CEE GEO и хорошее понимание специфики рынков Центральной и Восточной Европы; — Опыт запуска brand awareness кампаний и работы с форматами pre-rolls, banners, stream overlays и branding stickers; — Опыт работы со Streams Charts, TwitchTracker или аналогичными инструментами аналитики; — Уверенная работа с trackers, CRM и spreadsheets для мониторинга трафика и результатов кампаний; — Умение анализировать метрики, оценивать эффективность размещений и принимать решения на основе данных; — Опыт работы с Telegram и X (Twitter) будет преимуществом. Условия: — Компенсация на основании ваших ожиданий; — Полностью удаленная работа с гибким началом рабочего дня; — 24 дня оплачиваемого отпуска; — Корпоративные занятия английским; — Возможности для профессионального роста (performance review 2 раза в год).
Задачи: — Владение и управление инфраструктурой доказательств от клиентов, поддерживающей управляемые продажи. — Определение творческого и редакционного стандарта для качественных клиентских историй. — Руководство агентствами, которые выполняют написание, видео и дизайн. — Обеспечение доставки доказательств продавцам и клиентам в ключевые моменты для коммерческого эффекта. — Управление результатами программы и операционной дисциплиной, измерение влияния доказательств на воронку продаж, коэффициенты выигрыша и скорость цикла продаж. — Тесное сотрудничество с командами продаж, успеха клиентов, поддержки кампаний и продуктов для приоритизации доказательств по всем продуктам Dropbox, включая AI, мультипродуктовую платформу и приоритетные вертикали. Требования: — Более 8 лет опыта в B2B контент-маркетинге, клиентском маркетинге или поддержке продаж. — Опыт создания и управления программой доказательств клиентов, активно используемой в живых циклах продаж. — Глубокое понимание сложных B2B циклов продаж и необходимого доказательства на каждом этапе. — Опыт сотрудничества с аккаунт-менеджерами и SDR для создания коммерчески эффективного контента. — Креативный и редакторский опыт с умением задавать стандарты, писать брифы, управлять агентствами и редактировать материалы. Предпочтительные квалификации: — Владение платформами Highspot, Seismic, DocSend или аналогичными. — Опыт работы с Salesforce для атрибуции кампаний и аналитики воронки продаж. — Опыт поддержки корпоративных или управляемых продаж в SaaS. — Опыт разработки доказательств для AI продуктов, продуктов рабочих процессов или мультипродуктовой платформы. — Знакомство с программами отзывов G2 и стратегией клиентского голоса. — Опыт сотрудничества с маркетинговыми операциями и аналитикой контента. — Опыт разработки доказательств для приоритетных вертикалей, например маркетинга, креатива, архитектуры, инженерии и строительства. Условия: — Удалённая работа из Канады (выбор локаций). — Полная занятость. — Годовой оклад от $142,800 до $193,200 CAD. Дополнительно: — Навыки работы с AI для усиления человеческого суждения. — Важность осознанности, суждения, адаптивности и коммуникации в работе.
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Задачи: — Владение и управление большим портфелем существующих коммерческих клиентов с ответственностью за удержание и рост повторяющегося дохода. — Глубокое понимание бизнес-целей, кейсов использования и критериев успеха каждого клиента для выявления возможностей расширения (upsell и cross-sell). — Выступать основным коммерческим контактным лицом для аккаунтов, строить доверительные отношения с ключевыми заинтересованными сторонами и лицами, принимающими решения. — Ведение стратегий планирования и исполнения аккаунтов, согласование решений Algolia с целями клиентов для максимизации ценности. — Проведение коммерческих переговоров, включая продления, обсуждения цен и возможности расширения. — Тесное сотрудничество с командами Customer Success, Solutions Engineering, Support и другими для решения потребностей клиентов и обеспечения беспрепятственного опыта. — Мониторинг состояния аккаунтов и сигналов использования для раннего выявления рисков и предотвращения оттока. — Поддержание точного прогнозирования и управления воронкой продаж с фокусом на предсказуемое удержание и рост дохода. — Выступать в роли доверенного советника, предоставляя инсайты, лучшие практики и консультативный подход. Требования: — Свободное владение голландским и английским языками. — Более 4 лет опыта в B2B SaaS продажах или управлении аккаунтами с ответственностью за продления и расширение дохода, желательно с опытом работы с eCommerce или платформами цифрового опыта. — Клиентоориентированность и интерес к построению долгосрочных отношений и успеху клиентов. — Опыт управления и развития портфеля клиентов. — Способность выявлять и закрывать возможности расширения в существующих аккаунтах. — Навыки сотрудничества и взаимодействия с кросс-функциональными командами. — Умение работать в динамичной среде с большим количеством аккаунтов, сохраняя внимание к деталям и приоритетам. Будет плюсом: — Опыт работы с SaaS, API или продуктами, ориентированными на разработчиков. — Знакомство с моделями бизнеса на основе использования или потребления. — Знание голландского и северных рынков. Условия: — Гибкая модель работы с возможностью полностью удалённой или гибридной работы. — Работа в высокодоверительной среде с автономией выбора места и времени работы. — Офисы в Париже, Нью-Йорке, Лондоне, Сиднее и Бухаресте. — Годовой общий доход (базовая зарплата и комиссия) от €139,000 до €170,000. Algolia придерживается политики недискриминации и стремится создать инклюзивную рабочую среду. Вакансия доступна для удалённой работы в Нидерландах.
Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Key Responsibilities Delivery Leadership & Transformation Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements. Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle. Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases. Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability. Customer Engagement Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services. Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction. Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design. New Services Development – Agentic AI & Enterprise MCP Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction. Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings. Team & Organization Building Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan. Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework. Foster a culture of accountability, customer focus, and continuous learning. Partner Ecosystem Development Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity. Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan. Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives. Operational Excellence Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership. Manage resource allocation across the team and partner network to optimize delivery capacity and quality. Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams. Requirements Qualifications / Experience / Technical Skills 12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company. 5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations. Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture. Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences. Experience managing both SOW-based implementation engagements and advisory/consultative service models. Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models. Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration. Strong resource management and prioritization skills across a distributed team and partner network. Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity. Nice to Have Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.). Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite. Experience in pre-sales or technical advisory roles within an iPaaS or automation context. PMP, Scrum, or Agile certification. Prior experience in a high-growth startup or scale-up environment. Track record of driving software expansion through professional services engagements. 職務概要 Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。 日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。 主な業務内容 デリバリーリーダーシップと変革 日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW(作業範囲記述書)に基づく導入支援・アドバイザリー案件への移行を推進する。 導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。 WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。 スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。 顧客エンゲージメント 顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。 エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。 プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。 新サービス開発 – Agentic AIおよびEnterprise MCP Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。 グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。 チーム・組織づくり 人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。 WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。 オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。 パートナーエコシステムの開発 SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。 パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。 チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。 オペレーショナル・エクセレンス チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。 チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。 グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。 応募要件 必須資格・経験・技術スキル SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。 技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。 日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。 統合、オートメーション、ならびに新興のAgentic AI/Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。 SOWベースの導入案件と、アドバイザリー/コンサルティング型のサービスモデルの両方をマネジメントした経験。 日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。 日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。 分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。 主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。 歓迎要件 Workato、または主要iPaaSプラットフォーム(MuleSoft、Boomi、Tray.ioなど)の実務経験。 Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。 iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。 PMP、Scrum、またはAgileの認定資格。 急成長中のスタートアップまたはスケールアップ企業での経験。 プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。
Location: Zagreb, Croatia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Zagreb Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. What you’ll be doing You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country. Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency. Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology. Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office. Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense. Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors. Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements. Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them. Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget. Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met. On-site stakeholder liaison during planning and construction of office expansions. Responsible for space planning, tracking, move coordination, and new hire space accommodations. Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols. Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide. What we look for Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Strong and passionate Customer focus Proven Vendor Management experience Event Management experience a bonus Enjoy taking ownership and solving problems independently and proactively. Excellent written and verbal communication skills in English Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Customer Success Architects , you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Sr Director of Customer Experience, APJ , you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Architects & Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Ensure delivery of the Success package entitlements and increase value by driving usage and consumption Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Sr Director of Customer Experience APJ and Sales stakeholders to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in Asia Pacific while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: Limassol, Cyprus AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform. This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences. The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities. We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality. A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed. Key Responsibilities: 1. QA Leadership & Organization Lead and consolidate existing QA teams into a unified QA organization. Establish clear responsibilities, ownership, and accountability across QA activities. Manage, mentor, and develop QA engineers, team leads, and automation specialists. Evaluate existing team capabilities, identify gaps, and optimize resource allocation. Establish a culture of critical thinking, proactive problem-solving, and continuous improvement. Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands. Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations. 2. End-to-End iGaming Platform Quality Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including: Player-Facing Platform Registration, login, authentication, and account management. Player onboarding and verification processes. Deposits, withdrawals, cashier functionality, and payment methods. Casino and sportsbook player journeys. Bonuses, promotions, free spins, and loyalty features. CRM communications, engagement campaigns, and retention flows. Mobile, desktop, browser, and device compatibility. UI/UX functionality, usability, and player experience consistency. Back Office & Operational Systems Back-office functionality, user permissions, and operational workflows. Casino and sportsbook management functionality. PSP integrations, payment routing, and transaction flows. CRM and bonus configuration and execution. Reporting, data accuracy, and operational dashboards. Player account management and customer support tools. Third-party provider integrations and related operational processes. Multi-Brand & Multi-Market Environment Validate functionality across multiple brands, configurations, GEOs, and currencies. Ensure new brand launches meet defined quality standards. Identify configuration-related defects and inconsistencies. Establish reusable testing frameworks that support scalable brand deployment. 3. QA Strategy, Processes & Quality Governance Define and implement a company-wide QA strategy. Establish standardized testing methodologies, procedures, and documentation. Implement risk-based testing and prioritize critical business and player flows. Define clear testing requirements and acceptance criteria. Establish release quality gates and measurable go/no-go criteria. Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage. Introduce structured root-cause analysis and preventive actions for recurring production defects. Continuously evaluate testing effectiveness and identify opportunities for improvement. Maintain visibility over product quality, outstanding defects, and release risks. 4. Automation & AI-Driven Testing A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI. Responsibilities include: Define and execute a practical QA automation strategy. Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation. Expand automated regression, API, integration, and end-to-end testing coverage. Integrate automated testing into development and CI/CD pipelines. Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies. Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization. Reduce manual testing effort where automation can deliver reliable results. Establish measurable automation targets and continuously assess their effectiveness. Ensure automated tests are reliable, maintainable, and provide meaningful coverage. The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency. 5. Release Quality & Production Reliability Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards. Establish release-readiness criteria and provide independent QA assessments. Coordinate testing activities across multiple development teams and projects. Ensure critical player and operational journeys are validated before production releases. Establish effective smoke-testing and post-release verification processes. Monitor production defects and identify recurring quality issues. Participate in production incident investigations and root-cause analysis. Drive preventive improvements to reduce production defects and operational disruptions. Escalate significant quality risks with clear evidence and recommended actions. 6. Operational QA & Cross-Department Collaboration Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments. Understand critical business processes and translate operational risks into structured testing requirements. Establish testing procedures for new integrations, configuration changes, and operational functionality. Ensure testing covers real-world business scenarios rather than only technical requirements. Challenge unclear requirements, incomplete solutions, and potentially problematic business logic. Collaborate with department managers to identify recurring issues and improvement opportunities. Ensure operational incidents and player complaints contribute to ongoing QA improvements. 7. Quality Analytics & Performance Management Define and maintain clear QA KPIs and performance dashboards. Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality. Track recurring defects and identify underlying patterns. Analyze production incidents and operational issues to identify systemic weaknesses. Use data to prioritize QA resources and testing activities. Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D. Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability. Mandatory Experience 6+ years of professional QA experience, including at least 2 years in a QA leadership or management position. Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider. Proven experience managing QA engineers and coordinating testing across multiple products or development teams. Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality. Demonstrated experience building or significantly improving QA processes and testing frameworks. Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing. Practical experience with test automation frameworks and automated testing strategies. Good understanding of web technologies, APIs, databases, and modern software development practices. Experience working with Agile development teams and CI/CD pipelines. Strong analytical capabilities, critical thinking, and structured problem-solving skills. Ability to independently identify quality risks and challenge technical or business decisions. Proven ability to prioritize effectively and deliver results in a fast-paced environment. Strong communication, stakeholder management, and leadership skills. Hands-on technical capability and willingness to investigate complex issues directly. AI & Automation Expectations Practical experience implementing or managing QA automation. Familiarity with AI-assisted development or testing tools. Ability to evaluate and introduce AI solutions into QA workflows. Understanding of the opportunities and limitations of AI-generated tests. A clear mindset toward reducing repetitive manual work and improving QA productivity through technology. Technical Knowledge Experience with several of the following: Playwright, Cypress, Selenium, or similar automation frameworks. REST APIs and Postman. SQL and database validation. Git and CI/CD pipelines. Jira, Confluence, TestRail, Xray, or similar tools. Browser developer tools and network debugging. JavaScript/TypeScript or other relevant scripting languages. AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions. Kafka or other event-driven architectures. Preferred Qualifications Experience working for a B2B iGaming platform provider. Experience managing QA across multiple brands, jurisdictions, or markets. Experience testing payment systems, casino integrations, and complex bonus engines. Experience implementing automation and AI-driven improvements with measurable results. Familiarity with production monitoring, incident management, and quality analytics. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Seoul, South Korea About the company At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. About the role The ideal candidate will have experience in Dubbing and Localization project management, coupled with a good understanding of current and new technologies and workflows. In addition, they will be highly motivated and able to work as part of a team that deals with changing priorities and workloads. Responsibilities Managing multiple localization projects from client order to delivery completion Establishing a solid understanding of specific client specifications and needs Building strong working relationships with clients and focusing on delivering the highest quality assets on time Liaising with multiple clients and maintaining clear communication Managing complex projects from beginning to end in a timely manner Developing project plans and workflows, managing time, budget, resources, and quality control Managing, monitoring, and updating all timelines and setting realistic expectations for day-to-day deliveries Working with the billing team to ensure projects are billed correctly and on time to clients Performing order entries based on client requests and ensuring final deliveries are within the expected timeframe Providing strategic solutions to any issues that may arise with clients Collaborating with operational teams to build processes, make sure the workflow operates smoothly and efficiently, and initially enhancing the client experience Identifying areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities Abiding by security policies and protecting information assets entrusted to you Other related tasks as assigned to fulfill responsibilities ------------------------------------------------------------------------------ 고객 주문에서부터 배송 완료까지의 다수 현지화 프로젝트 관리 특정 고객 사양과 니즈에 대한 확실한 이해 확립 고객과의 긴밀한 업무관계 구축 및 최고 품질의 자산을 적시에 제공 다수의 고객과의 연락 및 명확한 커뮤니케이션 유지 복잡한 프로젝트를 시작부터 끝까지 적시에 관리 프로젝트 계획 및 업무 흐름 개발, 시간/예산/자원 관리 및 품질 관리 모든 일정에 대한 관리/모니터링/업데이트, 그리고 일일 배송에 대한 현실적 기대치 설정 요금청구팀과 협력하여 프로젝트 요금이 고객에게 정시에 정확히 청구되도록 보장 고객 요청에 따라 주문 입력을 수행하고, 최종 배송이 예상 시간 내에 이루어지도록 보장 고객에게 발생할 수 있는 모든 문제에 대한 전략적 솔루션 제공 운영팀과 협력하여 프로세스를 구축하고, 업무 흐름이 원활하고 효율적으로 운영되도록 보장하며 초기에 고객 경험을 향상시킴 고객 경험을 향상시킬 수 있는 기회 영역을 파악하고, 타 부서장들과 긴밀히 협력하여 이러한 기회에 대해 실행함 보안 정책을 준수하고 맡겨진 정보자산을 보호함 책임 업무를 이행하기 위해 할당된 기타 관련 업무, 과업 Requirements Fluent in English Passionate about customer experience and customer service excellence Strong technical skills and knowledge of tools and devices in digital media Excellent communication skills Deep sense of urgency and ability to work in a fast paced environment Problem solver with creative and innovative approach with ability to think out of the box Outstanding attention to detail and ability to plan complex projects with urgency A positive attitude when experiencing obstacles and enthusiastic to get things done Bachelor degree Experience in localization, media industry and post-production workflows
Location: Brazil; Colombia Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located. We are looking for an experienced Project Manager who has worked directly with DTC (Direct-to-Consumer) companies and has strong experience with TikTok Shop. You will manage marketing and creative projects across multiple DTC brands, ensuring campaigns, product launches, and day-to-day operations run smoothly. Key Responsibilities Manage multiple projects across DTC brands and marketing teams. Coordinate TikTok Shop campaigns, creators, affiliates, UGC, and creative production. Work closely with paid media, social media, e-commerce, and creative teams. Manage project timelines, deliverables, priorities, and deadlines. Identify bottlenecks and improve internal workflows. Coordinate product launches and marketing campaigns across Shopify, Amazon, Meta Ads, and TikTok Shop. Keep stakeholders informed and ensure projects are delivered on time. Requirements Requirements 3+ years of project management or marketing operations experience. Previous experience working directly for DTC companies is mandatory. TikTok Shop experience is required. Strong understanding of DTC marketing, e-commerce operations, creative production, and paid advertising. Experience managing multiple brands, campaigns, and stakeholders simultaneously. Familiarity with Shopify, Amazon, Meta Ads, UGC, and influencer or affiliate marketing. Proficiency with ClickUp, Asana, Monday.com, Notion, or similar tools. Excellent organizational, communication, and problem-solving skills. Important: DTC experience is mandatory We are specifically looking for candidates who have worked directly with DTC companies and have experience with TikTok Shop. General corporate project management experience alone will not meet the requirements for this role.
Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia About us Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions. We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects. About the role Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers. We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work. You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently. For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live. You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area. What you will do Shopify and catalogue • Configure and maintain the store, including products, variants, prices, collections, and metafields. • Manage bulk imports and exports and support B2B price lists and customer accounts. • Manage apps and checkout settings, including rules for regulated products. • Make minor configuration and technical adjustments independently where appropriate. • Troubleshoot routine Shopify issues and identify when external technical support is required. Integrations and automation • Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders. • Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies. • Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate. • For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation. • Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required. HubSpot / CRM • Manage pipelines, deal stages, properties, tags, and customer tiers. • Set up and maintain user roles, permissions, reports, and dashboards. • Maintain data quality, including duplicate management, merges, and consistent records. • Handle routine CRM configuration and administration independently. • Coordinate more complex CRM changes or development work with external specialists when required. Technical project and vendor management • Translate business requirements into clear technical requirements and specifications. • Assess whether a task can be handled internally or requires external technical expertise. • Identify and coordinate external developers, agencies, freelancers, or other technical specialists. • Obtain estimates, implementation plans, and timelines from external providers. • Track project scope, deadlines, budgets, dependencies, and changes. • Review and test completed work against the agreed requirements. • Formally verify and accept deliveries before go-live. • Ensure that external technical work is properly documented and maintainable. Control and documentation • Maintain documentation of systems, integrations, configurations, workflows, and access rights. • Control administrative permissions and external vendor access. • Monitor system performance, synchronization issues, and errors. • Ensure that technical changes are documented and properly handed over. • Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment. Your first 90 days • Consolidate our HubSpot environment into one working system. • Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates. • Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot. • Integrate WhatsApp (Wati) with HubSpot. • Audit and clean the product catalogue and establish one standard for product changes. • Map all systems, apps, and integrations and establish role-based access and documented handover. • Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes. Requirements We verify these requirements. Please read them carefully before applying. • 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each. • Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome. • Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem. • Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation. • Hands-on experience with bulk catalogue operations using Matrixify or CSV. • English B2+ with clear written and verbal communication. • Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise. Strong advantages • Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions). • Shopify Plus and/or Shopify B2B. • Experience in regulated or age-restricted e-commerce. • Multi-market experience (US and EU). • Russian and/or Spanish. This role is not a fit if you are: • A pure developer who is primarily focused on writing code and has limited project or vendor management experience. • A pure project manager without strong, hands-on Shopify technical knowledge. • A theme/design or marketing-focused Shopify profile without broader technical and systems experience. • Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience. • Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems. Benefits • Format: Remote, full-time, contractor (B2B) agreement. • Compensation: €2,500–€3,000 gross per month. • Probation: 3 months. • Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas) What to send us • CV and LinkedIn profile. • Links to live Shopify projects and a description of your exact contribution to each. How we hire 1. Application review 2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit. 3. Portfolio and experience verification, plus a practical case based on a real task from our business. 4. Interview with the hiring manager. 5. References from at least two previous employers or clients (B2B). If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!
Location: Germany; Austria; Netherlands; France; Spain; Portugal About The Company Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery. Responsibilities 1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives. 2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects. 3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention. 4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach. 5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations. 6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland. 7. Penetrate and develop specific market segments within the region at the end user level. 8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory. 9. Assist management with specialized market knowledge within end-user standard industrialized codes. 10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors. 11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration. 12. Assist in developing new products based on the needs of the end users in the market. 13. Run product trials and evaluations through sales cycle. 14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account. 15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential. 16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals. 17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely. 18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues. 19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities. 20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters. 21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely. 22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible. 23. Performing all the duties as assigned by Supervisor. 24. Close business and turnover to the assigned distributor. 25. Any other tasks as required by the business. Requirements Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred. 5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential. Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors. Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases. A proven track record with a distinct hunter mentality. Ability to nurture a sustainable, relationship‑oriented approach to account management. Existing network of distributors, converters, or industrial partners is highly desirable. International sales experience preferred. Ability to think ahead and plan over 1-2 year time span. Ability to organize and manage multiple priorities. Sales and service systems development and deployment. Problem analysis and problem resolution at both a strategic and functional level. Technical skills in strategic planning and sales planning. Distributor training and development. Strong customer orientation. Excellent interpersonal and communication skills including presentation skills. Team player. Commitment to company values. Computer proficiency. Ability to complete significant travel - up to 75%. Fluency in English; proficiency in the local language is a strong advantage.
Location: Mexico; Costa Rica; Philippines; Colombia; Argentina; Peru About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners. With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence. Job Type: Full-time Timezone: PST Job Summary We are seeking a high-performing Operations and Client Success Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment. Key Responsibilities Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience. Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards. Refine existing workflows and create new SOPs to improve operational efficiency and scalability. Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships. Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth. Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction. Monitor and report on team performance against base KPIs and the "Focus of the Month." Requirements Senior-level experience in Real Estate or Hospitality. Proven mastery of Objection Handling and high-level negotiation. Native-level fluency in English with exceptional written and verbal communication skills. Proficiency in Google Workspace. Availability to work a strict PST 9:00 AM – 5:00 PM schedule. Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls. Proficiency with Slack and Monday.com. Previous experience in the short-term rental or vacation rental industry. Benefits 💰 Competitive salary 🌎 Fully remote work environment 📈 Long-term stability in a growing company 🏠 Opportunity to work within the luxury hospitality and real estate sector
Location: Warsaw, Poland; Kraków, Poland; Vilnius, Lithuania; Riga, Latvia; Budapest, Hungary RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Junior Account Manager , you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is an IC role, not a Team Lead position. This is a remote vacancy open to candidates residing in Poland, Lithuania, Latvia and Hungary . What You’ll Do: Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, with the objective of increasing partner performance and engagement. Collaborate with the sales function to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs. Conduct follow-up communications with current and prospective partners for the purpose of providing system training and enhancing partners’ understanding and utilization of provided platforms. Position and promote the client’s brand within the travel trade sector through the delivery of ongoing product presentations and representation at relevant industry networking events. Advise on the resolution of incident-related matters affecting partners, facilitating support and ensuring timely communication between involved parties. Oversee payment-related processes on behalf of the client, including the verification and control of transactions, and provide recommendations to ensure the accuracy and integrity of payment operations. Prepare and submit regular comprehensive reports utilizing the client’s CRM and internal systems, offering analysis and insights regarding partner activities, market developments, and other relevant metrics. Requirements Must have: Relevant Experience. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Fluent in English, and either Lithuanian, Latvian or Polish, other languages are advantageous. Travel Requirements. Up to 10% of travel time may be required; Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Note: only CVs in English will be considered. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/
Location: Chile; Peru; Slovakia; Mexico; Brazil; Spain Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation — with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. This is a hands-on leadership role requiring strong operational involvement. The Sales Manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development. Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Responsibilities CRM & Sales Operations: Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows. Enforce strong CRM discipline across the sales team through training, audits, and corrective actions. Drive performance through structured reporting and dashboards, continuously identifying and improving funnel efficiency. Team Leadership & Development: Lead and develop the sales team - Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets. Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities. Inbound Lead Management: Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. Continuously optimise lead distribution to maximise efficiency, conversion, and team performance. Call Quality & Communication Standards: Own call quality and communication standards, with calls as the primary channel for US-based clients. Regularly review calls, coach on objection handling and structure, analyse deal losses, and develop supporting channels such as SMS and email. Performance & Analytics: Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. Design and execute data-backed initiatives to improve conversion and overall sales performance. Proactivity & Continuous Improvement: Proactively identify and solve problems, taking full ownership even with limited resources. Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact. Requirements 5–7 years of relevant sales experience, with a strong background in sales execution and revenue growth. At least 2 years of managerial experience, leading and developing sales teams. Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance. Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control. Hands-on experience managing inbound sales in a high-volume or B2C setting is a must. Experience leading teams of 5+ Sales Reps. Experience with AI tools and structured sales playbooks. Strong analytical mindset with the ability to make data-driven decisions. Experience with call-based sales models. Fluent English (working with US-based clients). High level of involvement in day-to-day sales operations. Nice-to-Have Track record of increasing B2C conversion rates. Cross-functional collaboration experience. CRM optimisation experience. Sales process and pipeline improvement expertise. Benefits Pay: Fixed Salary and bonuses on goals performed. Joining a highly professional and dynamic team. Exciting experience working with prestigious clients in the US market.
Задачи: — Сопровождение продуктовых задач от постановки до передачи в разработку. — Подготовка технических заданий, User Stories и критериев приемки. — Постановка и сопровождение задач в Jira. — Поддержание актуальности беклога, статусов задач и продуктовой документации. — Взаимодействие с командой разработки, уточнение требований и устранение блокеров. — Передача критериев приемки команде QA и контроль процесса тестирования. — Координация взаимодействия между разработкой, аналитиками, CRM-командой, службой поддержки и маркетингом. — Контроль выполнения согласованных задач и соблюдения сроков. Требования: — Опыт работы Product Manager, Product Owner Assistant, Business Analyst или Project Coordinator от 2 лет. — Опыт работы в сфере iGaming. — Уверенное владение Jira, Trello, Asana или аналогичными системами управления задачами. — Навык написания технических заданий, User Stories и критериев приемки. — Базовое понимание принципов работы веб-продуктов (Frontend, Backend, API). — Уверенное владение Excel или Google Sheets. — Английский язык на уровне чтения технической документации и деловой переписки. — Опыт работы с Confluence или аналогичными системами документации будет преимуществом. — Внимательность к деталям, системное мышление, организованность и развитые коммуникативные навыки. Условия: — Полностью удаленный формат работы. — График 5/2. — Рабочее время — с 10:00 до 19:00 (GMT+3). — Фиксированный оклад — $ в месяц (обсуждается по результатам интервью). — Возможность гибко планировать личные дела в течение рабочего дня при сохранении вовлеченности и доступности. — Работа в сильной продуктовой команде с выстроенными процессами. — Возможность профессионального и карьерного роста до Product Lead / Product Owner с расширением зоны ответственности.
Задачи: — Полное ведение дизайн и web-проектов (брендинг, коммуникационный дизайн и сайты) от старта до сдачи. — Коммуникация с клиентами на всех этапах проекта. — Постановка задач дизайнерам, разработчикам и другим исполнителям. — Готовить детализированную оценку трудозатрат каждого этапа проекта. — Контроль выполнения задач, качества и соблюдения дедлайнов. — Координация работы участников проекта и решение возникающих организационных вопросов. — Подготовка отчетности по проектам и сопровождение клиента до завершения работ. Требования: — Опыт работы Project Manager от 3 лет. — Обязательный опыт ведения дизайн-проектов. — Отличные коммуникативные навыки и умение выстраивать отношения с клиентами и командой. — Опыт управления командой 3+ человек. — Высокий уровень ответственности и порядочности. — Умение работать в режиме многозадачности и самостоятельно расставлять приоритеты. — Понимание технической стороны реализуемых проектов, умение грамотно объяснить тонкости и разложить User story на технические задачи. — Внимательность к мелочам. Условия: — Проектная работа с перспективой перехода в штат. — Заработная плата по итогам собеседования. — Удаленная работа с графиком 5/2 09:00 - 18:00 по Москве.
Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: We are looking for an Investor Relations Manager, Capital Markets & Strategic Research to build and deepen Higgsfield’s relationships across investment banks, equity research, institutional investors, and the broader capital markets ecosystem. This is not a traditional IR role focused on quarterly earnings, filings, or maintaining an investor database. As a private, fast-growing AI company, our goal is to establish Higgsfield as a primary source of insight for the financial community on Creative AI and the transformation of the broader creative economy. You will build relationships with the analysts, bankers, and investors shaping how emerging technology categories are understood, helping ensure they have the data, context, and access needed to understand the size of the market and Higgsfield’s position within it. The goal is not paid placement. It is to build the relationships and credibility that lead analysts to independently recognize Higgsfield as one of the companies defining the Creative AI category. What you'll do: - Build and manage relationships with investment bankers, equity and thematic research analysts, institutional and private-market investors, hedge funds, and other influential members of the capital markets ecosystem. - Establish a systematic engagement program with research teams at leading investment banks. - Develop a regular cadence of analyst briefings, executive conversations, and relationship-building across Wall Street. - Track relevant research covering Creative AI, generative video, the creator economy, advertising, media, AI infrastructure, and adjacent markets. - Make Higgsfield a trusted resource for analysts by providing market intelligence, data, executive access, and informed perspectives on how AI is transforming creative industries. - Educate analysts and bankers on the size and structure of the Creative AI opportunity and why the relevant TAM extends across multiple large existing industries. - Identify upcoming sector reports and research initiatives where Higgsfield can provide insight and contribute to the underlying investment thesis. - Create opportunities for earned inclusion of Higgsfield in thematic and sector research. - Identify opportunities to collaborate on or co-commission credible research examining Creative AI and the transformation of the creative economy, while maintaining a clear distinction between sponsored research and independent analyst coverage. - Partner with Higgsfield leadership, communications, and finance to develop the data, market frameworks, benchmarks, and narratives needed to explain the category. - Track analyst and banking relationships, engagements, relevant reports, upcoming research themes, and resulting outcomes. - Build a deliberate strategy for converting relationships into tangible outcomes rather than treating relationship-building itself as the objective. Requirements: - 3–6+ years of experience in investor relations, investment banking, equity research, capital markets communications, strategic financial communications, or a closely related field. - Strong understanding of how Wall Street research is produced and how relationships with analysts and investment banks are built. - Ability to discuss TAM, industry structure, competitive positioning, and technological disruption with sophisticated financial audiences. - Ability to translate a fast-moving technology story into a credible capital markets thesis without turning it into marketing language. - Highly relationship-driven while remaining focused on measurable outcomes. - Strong written and verbal communication skills with the ability to work closely with senior executives and cross-functional teams. - Comfortable operating in a fast-moving environment where the category, company, and market narrative are evolving quickly. *Nice to have: - Existing relationships across investment banks, equity research analysts, institutional investors, or the broader capital markets community. - Experience covering or working within AI, technology, internet, media, advertising, the creator economy, or high-growth private technology companies. - Experience working with thematic or sector research and understanding how emerging technology categories become incorporated into broader investment theses. - Experience helping position a private, high-growth company with sophisticated financial audiences. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $175,000 - $240,000, depending on experience, skills, scope, and location. - Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.