Location: Remote - US
Staff Engineer
About LaunchDarkly Engineering
LaunchDarkly helps engineering organizations ship software and AI with speed, safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears.
Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery.
LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next.
We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role.
About the role
Staff scope at LaunchDarkly is defined by impact rather than title alone. The specific domain may include platform infrastructure, APIs, SDKs, data systems, observability, experimentation, feature management, or AI/agent capabilities.
As a Staff Engineer at LaunchDarkly, you will provide technical leadership beyond a single team. You will help define direction for important systems or product areas, guide complex initiatives, and create leverage by enabling other engineers to make better decisions and deliver with confidence.
Staff Engineers at LaunchDarkly are trusted for their judgment, influence, and ability to connect customer needs, business goals, product strategy, and technical execution. You may lead architecture across multiple teams, establish durable patterns, improve developer effectiveness, or help the organization navigate a significant change in technology or product direction.
This is an individual contributor role. You will lead through expertise, communication, and influence rather than through direct people management.
What you’ll do
Set technical direction for complex, high-impact systems, products, or cross-team initiatives.
Lead architecture and design work that improves scalability, performance, reliability, security, operability, and developer experience.
Clarify ambiguous problems, identify the highest-leverage opportunities, and help teams make timely, well-informed decisions.
Partner with Product, Design, Engineering Managers, and senior leaders to connect technical investments to customer and business outcomes.
Influence teams outside your immediate area through strong technical proposals, inclusive decision-making, and clear communication.
Improve engineering effectiveness through reusable patterns, paved paths, documentation, mentoring, and thoughtful process improvements.
Contribute directly to critical projects when hands-on technical work is the best way to create leverage.
Represent customer needs and production realities in technical and product discussions.
Develop other engineers through mentorship, feedback, and opportunities to grow their scope.
Qualifications
This level of expertise is typically found in engineers with 10+ years of relevant industry experience.
Deep understanding of event-driven architectures, streaming protocols (e.g., Server-Sent Events, WebSockets), and stateful connection management at scale.
Expertise in Go, Java, Rust or similar systems programming languages. (We use Go and a little bit of Rust.)
Significant experience delivering and operating production software, including systems or products with meaningful scale, complexity, or reliability requirements.
Demonstrated technical leadership across team or organizational boundaries, without relying on formal authority.
Experience making architecture and design decisions for complex systems and communicating the tradeoffs clearly.
A track record of turning ambiguous, high-impact problems into aligned plans and shipped outcomes.
Strong understanding of software quality, observability, operational health, security, and sustainable delivery practices.
Ability to balance long-term technical direction with pragmatic, incremental execution.
A collaborative leadership style grounded in curiosity, inclusion, clear communication, and respect for different perspectives.
Pay:
Target pay ranges based on Geographic Zones* for Level 5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $214,800 - $295,350**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$193,400 - $265,870**
Zone 3:
All other US locations -
$182,600 - $251,0202**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
Senior Backend Engineer
About LaunchDarkly Engineering
LaunchDarkly helps engineering organizations
ship software and AI with speed,
safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears.
Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery.
LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next.
We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role.
About the role
We have multiple backend engineering roles open on various teams. The specific level, scope, and technical focus will be aligned to the opportunity and the candidate’s experience. Experience with cloud platforms, distributed systems, developer tools, SDK engineering, data infrastructure, observability, or AI/agent systems may be relevant for some teams.
Candidates may be considered for opportunities across product engineering, core engineering, feature management, observability, experimentation, data platform, cloud infrastructure, SDKs, and AI/agent product areas, depending on experience, interests, and business need.
As a Senior Backend Engineer at LaunchDarkly, you will design, build, and operate the services that power reliable software delivery for our customers. You may work on APIs, distributed systems, configuration and event pipelines, data services, SDK-related infrastructure, platform capabilities, or backend systems supporting our product experiences.
You will take ownership of complex, high-impact work from problem definition through production and iteration. You will partner with Product, Design, Staff Engineers, Engineering Managers, and adjacent teams to turn customer and business needs into simple, scalable solutions. Your work will influence technical direction within your team and, where appropriate, across team boundaries.
What you’ll do
Lead the design and delivery of large or ambiguous backend projects, breaking them into clear milestones and creating alignment with partners.
Design, implement, test, and operate production services and APIs that are scalable, secure, observable, and maintainable.
Make and communicate thoughtful tradeoffs across scalability, performance, reliability, security, maintainability, cost, and delivery speed.
Identify architectural risks, performance bottlenecks, operational gaps, and sources of technical friction; then drive durable improvements.
Improve the observability and operability of the systems you own, including metrics, logs, traces, alerting, service-level objectives, and incident follow-through.
Collaborate with Product, Design, Support, Customer Success, and other engineering teams to understand needs and deliver measurable customer outcomes.
Influence technical direction through design documents, architecture discussions, code reviews, and clear written and verbal communication.
Mentor engineers, raise the quality of technical decision-making, and contribute to a culture of inclusive collaboration and continuous improvement.
Participate in production support and incident response with calm ownership, turning operational lessons into lasting improvements.
Help evolve engineering practices, reusable patterns, and developer experiences that make other teams more effective.
Qualifications
7+ years of experience building and operating production software, with a track record of delivering meaningful customer or business impact.
Strong software engineering fundamentals, including data structures, algorithms, testing, debugging, API design, and distributed-systems concepts.
Deep experience with a backend language such as Go, Python, Rust, or an equivalent language.
(Most of our teams use Go)
Experience designing systems that must remain reliable, observable, secure, and maintainable as usage, complexity, and team ownership grow.
Demonstrated ability to lead technical projects with ambiguous requirements, multiple stakeholders, or cross-team dependencies.
Sound judgment when evaluating architecture, technology choices, operational risk, and short- versus long-term tradeoffs.
Ability to explain complex technical decisions clearly and build alignment with technical and non-technical partners.
Experience mentoring engineers and strengthening team practices through feedback, documentation, pairing, or technical leadership.
A strong sense of ownership for production outcomes and downstream customer impact.
Comfort learning unfamiliar systems and navigating changing priorities with curiosity and a collaborative mindset.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270*
Zone 3:
All other US locations -
$
163,000 - $224,070
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
Backend Engineer
About LaunchDarkly Engineering
LaunchDarkly helps engineering organizations
ship software and AI with speed,
safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears.
Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery.
LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next.
We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role.
About the role
We have multiple backend engineering roles open on various teams. The specific level, scope, and technical focus will be aligned to the opportunity and the candidate’s experience. Experience with cloud platforms, distributed systems, developer tools, SDK engineering, data infrastructure, observability, or AI/agent systems may be relevant for some teams.
As a Backend Engineer at LaunchDarkly, you will design, build, and operate the services that power reliable software delivery for our customers. You may work on APIs, distributed systems, configuration and event pipelines, data services, SDK-related infrastructure, platform capabilities, or backend systems supporting our product experiences.
You will work with experienced engineers, Product, Design, and partner teams to turn customer and business needs into simple, scalable solutions. You will have the opportunity to own work from early design through production, learn from real customer impact, and contribute to systems that operate at meaningful scale.
What you’ll do
Design, implement, test, and operate production services and APIs.
Lead projects or meaningful components of projects from problem definition through deployment and iteration.
Make thoughtful tradeoffs across scalability, performance, reliability, security, maintainability, and delivery speed.
Improve the observability and operability of the systems you own, including metrics, logs, traces, alerting, and incident learnings.
Collaborate with Product, Design, Support, Customer Success, and other engineering teams to understand needs and deliver useful outcomes.
Participate in technical design discussions and code reviews, sharing constructive feedback and learning from teammates.
Investigate production issues calmly and help turn operational lessons into lasting improvements.
Contribute to a culture of inclusive collaboration, continuous improvement, and high-quality engineering.
Qualifications
5+ years of experience building and operating production software in a professional environment, or equivalent demonstrable experience.
Strong software engineering fundamentals, including data structures, algorithms, testing, debugging, and API design.
Experience with a backend language such as Go, Python, Rust, or an equivalent language.
(Most of our teams use Go)
Experience designing or contributing to services that need to be reliable, observable, and maintainable as usage grows.
Ability to explain technical decisions and tradeoffs clearly to both technical and non-technical partners.
A collaborative approach and a sense of ownership for both your work and its downstream customer impact.
Comfort learning unfamiliar systems and working through ambiguous problems.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $171,200 - $235,400**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$154,100 - $211,860 **
Zone 3:
All other US locations -
$
145,500 - $200,090
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale.
What you’ll do in the role:
Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines.
Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc.
Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out.
Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made.
Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix.
Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs.
Use DEI sourcing tactics that broaden representation and improve quality of hire.
Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS.
What you’ll bring to the role:
Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles.
Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards.
A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions.
Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows).
Measurable results from DEI sourcing and fair-assessment practices.
Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews.
Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor.
Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go.
Nice to haves:
Experience with Competency based hiring
Experience utilizing AI to help make process improvements
Preferred experience with Greenhouse
In-house recruiting experience strongly preferred
Base Salary based on level of experience
$140,000
—
$165,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote; London
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
We’re seeking our first Head of Corporate Development hire to build and own the function, driving acquisition strategy and end-to-end execution to accelerate Replit’s core capabilities. You’ll build and run Replit’s acquisition pipeline, identifying the teams and technologies that can accelerate our mission. You’ll develop a deep understanding of the AI, developer tools, and software infrastructure ecosystem. You’ll build relationships with founders, investors, and industry participants to source and evaluate mergers & acquisitions.
This is a hands-on ownership role for someone who combines strong transaction execution skills with product judgment, relationship-building ability, and the ability to drive complex decisions across teams. You’ll work closely with senior leadership and teams across Product, AI, Engineering, People and Legal. The role reports to the Head of Finance, but partners very closely with our Co-Founder & CEO and President & Head of AI.
What You’ll Do
- Shape M&A strategy: Partner with senior leadership to define where M&A can accelerate Replit’s product and company strategy, translating strategic priorities into actionable acquisition themes and target areas.
- Source opportunities: Proactively identify acqui-hire, tuck-in and large-scale acquisition opportunities aligned with Replit’s strategic priorities.
- Develop relationships: Establish trusted relationships with founders, investors, bankers, operators, and other participants across the ecosystem. Identify and attend industry events to source M&A opportunities.
- Map the ecosystem: Build and maintain a detailed view of relevant markets, including AI infrastructure, developer tools, emerging technologies, competitors, and potential M&A targets.
- Evaluate strategic fit: Assess companies and opportunities based on product alignment, market position, technical differentiation, financial profile, and potential value to Replit. Partner with Product, AI, and Engineering leaders to assess build, buy, and partner alternatives and deliver clear go/no-go recommendations.
- Lead transaction execution: Own the transaction process from initial evaluation through signing and closing. Lead valuation and financial modeling, structure transactions, drive cross-functional due diligence, and lead negotiations in partnership with executive sponsors and Legal. Be accountable for the deal workplan, timelines, risk escalation, and decision materials. Coordinate integration planning with functional leaders, establishing clear owners and success measures before close.
Required Skills and Experience
- 8+ years of experience in corporate development, venture capital, investment banking, or a related strategic role.
- Strong product & technological intuition.
- Demonstrated experience leading technology transactions through signing and closing, with direct responsibility for valuation, due diligence, transaction structuring, and negotiation.
- Experience researching markets, identifying companies, and developing actionable opportunity pipelines.
- Strong financial modeling, valuation, and analytical skills.
- Ability to synthesize complex product, technical, market, and financial information into clear recommendations.
- Strong relationship-building and written and verbal communication skills.
- High degree of ownership, curiosity, and comfort operating in an ambiguous, fast-moving environment.
- Proven ability to own complex transaction workstreams, hold cross-functional teams accountable to deadlines, and resolve issues across technical, business, and external advisory teams.
Bonus Points
- Existing relationships across the AI, developer tools, or software infrastructure ecosystem.
- Experience at a scaling technology company.
- Current Replit user.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal.
- Manage KYC processes for clients and counterparties, ensuring all required documentation is collected, reviewed and properly maintained. - Conduct Source of Funds (SoF) and Source of Wealth (SoW) reviews and coordinate the collection of supporting documentation.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
🌸Fraud Monitoring: Use advanced fraud detection tools and technologies to monitor user activity and identify suspicious behavior in real time. 🌸Fraud Investigation: Investigate fraudulent activity by analyzing patterns, trends, anomalies, and connections between individual or groups of operations.
Location: Austin, TX; New York, NY
Workplace: Hybrid
1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the United States. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin or New York office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn.
- Communicate clearly and professionally in phone, email, and written conversations.
- Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully.
- Show resilience, organization, and consistency in a high-volume outbound environment.
- Respond openly to coaching and apply feedback to improve performance.
- Manage multiple prospect interactions while maintaining accurate and organized records.
Preferred
- Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment.
- Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools.
What you can expect:
- Execute outbound prospecting through phone calls, email, LinkedIn, and other channels.
- Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully.
- Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline.
- Schedule qualified meetings and provide focused day-to-day support to Account Executives.
- Maintain accurate records of prospect activity and follow-up in the CRM.
- Represent the company at industry events and trade shows when relevant.
- Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement.
USA-based roles only: The annual base salary for this role is between $60,000 USD and $75,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Hybrid
1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the UK/EMEA. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn.
- Communicate clearly and professionally in phone, email, and written conversations.
- Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully.
- Show resilience, organization, and consistency in a high-volume outbound environment.
- Respond openly to coaching and apply feedback to improve performance.
- Manage multiple prospect interactions while maintaining accurate and organized records.
Preferred
- Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment.
- Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools.
What you can expect:
- Execute outbound prospecting through phone calls, email, LinkedIn, and other channels.
- Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully.
- Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline.
- Schedule qualified meetings and provide focused day-to-day support to Account Executives.
- Maintain accurate records of prospect activity and follow-up in the CRM.
- Represent the company at industry events and trade shows when relevant.
- Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement.
UK-based roles only: The annual base salary for this role is between £35,000 GBP and £49,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
What you'll do: Own the architecture and roadmap for search and recommendations end to end — query understanding, retrieval, ranking, and the surfaces they feed: search, discovery, the home feed, and our trending and creator leaderboards.
