Location: Romania
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Poland
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: London, United Kingdom
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Czechia
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Canada
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: United Kingdom
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
Location: Kraków, Poland; Warsaw, Poland
[EN]
Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
Build and maintain client relationships by providing excellent customer service to both internal and external clients,
Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
Ensure timely and successful delivery of the company services according to customer needs and objectives,
Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
Drive peak performance and sales success across the accounts,
Create, negotiate and close agreements,
Develop key presentations to acquire new partnerships,
Own and manage partner relationships with the objective to increase revenue and improve partnership,
Manage and maintain accounts portfolio assets and information,
Train key people as necessary and ramp up on business requirements and client expectations,
Identify and develop new business opportunities with existing clients for potential growth attainment,
Contribute to ongoing business development, marketing and sales efforts,
Manage customer travel, including visa process.
[PL] Obowiązki:
Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych
Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu
Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych)
Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów)
Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta
Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie
Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont
Tworzenie, negocjowanie i finalizowanie (zamykanie) umów
Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych
Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy
Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja
Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów
Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów
Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe
Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych
Requirements
[EN]
5+ years of account (partnerships) management experience from a gamedev company
Four year degree required
Proven track record in sales, business development and winning new business in High-tech or Gamedev
Ability to identify, clarify and prioritize key issues.
Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact
Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment
Highly proficient with Microsoft Office Pack
[PL] Wymagania:
Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev
Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie)
Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev
Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów
Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu
Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym
Bardzo dobra, biegła znajomość pakietu Microsoft Office
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Kraków, Poland; Warsaw, Poland
[EN]
Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
Build and maintain client relationships by providing excellent customer service to both internal and external clients,
Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
Ensure timely and successful delivery of the company services according to customer needs and objectives,
Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
Drive peak performance and sales success across the accounts,
Create, negotiate and close agreements,
Develop key presentations to acquire new partnerships,
Own and manage partner relationships with the objective to increase revenue and improve partnership,
Manage and maintain accounts portfolio assets and information,
Train key people as necessary and ramp up on business requirements and client expectations,
Identify and develop new business opportunities with existing clients for potential growth attainment,
Contribute to ongoing business development, marketing and sales efforts,
Manage customer travel, including visa process.
[PL] Obowiązki:
Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych
Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu
Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych)
Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów)
Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta
Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie
Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont
Tworzenie, negocjowanie i finalizowanie (zamykanie) umów
Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych
Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy
Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja
Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów
Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów
Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe
Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych
Requirements
[EN]
5+ years of account (partnerships) management experience from a gamedev company
Four year degree required
Proven track record in sales, business development and winning new business in High-tech or Gamedev
Ability to identify, clarify and prioritize key issues.
Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact
Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment
Highly proficient with Microsoft Office Pack
[PL] Wymagania:
Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev
Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie)
Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev
Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów
Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu
Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym
Bardzo dobra, biegła znajomość pakietu Microsoft Office
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE MISSION
You will work every day on the racks that power one of France's largest AI clusters.
Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our GPU/CPU clusters healthy, safe and growing — hands-on, in the data center, at the intersection of high-performance computing and physical infrastructure.
You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (H100/H200-class and next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond.
Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end.
Location: On-site at one of our data center in Bessé-sur-Braye, Pays de la Loire.
WHAT YOU'LL DO
- Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs, and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand).
- Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas.
- Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on.
- Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors.
- Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills.
- Be a good teammate — clear status updates, honest handovers, and respect for the people depending on the cluster.
ABOUT YOU
- Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting.
- Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship.
- Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness.
- Basic Linux (boot checks, logs) — scripting is a plus, not a requirement.
- Physically able to work in racks (lift, mount, maneuver) in a data center environment.
- Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations.
- Driver's licence (B) for travel between our sites.
EVEN IF YOU DON'T MATCH EVERY CRITERION
Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching.
NICE TO HAVE
- HPC/AI/cloud production experience at scale; large-fleet server install and maintenance.
- Networking fundamentals (Ethernet/InfiniBand) beyond basics.
- Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems.
- Python/Bash automation for checks, capture, inventory or reporting.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$198,500
—
$233,500 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is building the connected AI workspace where teams and agents think together, bringing knowledge, projects, meetings, and AI tools into one place. Joining Corporate Accounting means helping build the financial foundation for a business shaping how work gets done in the AI era.
In this role you’ll be a key player on the Corporate Accounting team, working across global accounting areas with a focus on close activities, related reconciliations, and international statutory reporting. You’ll collaborate with teammates to strengthen the accounting processes that support Notion’s growth into new countries. At Notion, you’ll help build the repeatable operating practices that let a growing global business scale with confidence.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Be a key team player across monthly, quarterly, and annual close: Prepare accurate journal entries and adjustments with clear supporting documentation; support AP and cash reconciliations, including flux analysis and commentary; and complete close work on time.
- Help establish reliable, repeatable global accounting processes as Notion expands into new countries.
- By your 90th day, contribute meaningfully to close activities and take ownership of clearly defined global reconciliation work.
- By your 90th day, organize and track open items, requests, and timelines across international statutory audits, coordinating with Tax and cross-functional partners.
- By your 90th day, use Claude thoughtfully to improve reconciliation analysis, audit support, documentation, or quality checks—while applying appropriate data safeguards.
- By the end of your first year, become a trusted partner, strengthen controls and accounting processes across your areas, supporting accurate financial statements and statutory filings.
- By the end of your first year, raise the bar on documentation and process quality so recurring work is easier to execute, review, and build on.
SKILLS YOU'LL NEED TO BRING:
- Working knowledge of core corporate accounting processes, including close activities, AP, and cash reconciliations; this is central to the role’s day-to-day work.
- Foundational knowledge of U.S. GAAP and accrual accounting, with some familiarity with IFRS.
- Experience in public accounting or audit, or in corporate accounting; candidates early in their careers, including new graduates with relevant experience, are welcome.
- Ability to organize and track work across multiple international statutory audits with accuracy, clear follow-through, and attention to deadlines.
- Curiosity to learn country-specific requirements as Notion expands.
- Familiarity with NetSuite, Oracle, or a similar ERP is a plus; experience with BlackLine, tax, or close management is also helpful.
- Demonstrated ability to build cross-functional partnerships and communicate clearly with stakeholders at all levels, including explaining fluctuations and their business drivers.
- Ownership, sound judgment, and a continuous-improvement mindset: you look for ways to make the work more accurate, scalable, and easier for others to build on.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $105,000 - $125,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
ABOUT THE ROLE
We are seeking an experienced GTM Recruiter to partner closely with our GTM leadership team and drive a best-in-class hiring experience across our go-to-market org. The ideal candidate will have a proven track record as a full-cycle GTM recruiter in high-growth environments, with deep experience hiring Account Executives, Customer Success Managers, Support, and the broader sales team. Success in this role requires strong stakeholder management skills, creative AI-augmented sourcing strategies, and the ability to deliver high-quality hires in a fast-paced startup setting.
Beyond the expected; this role requires both a superior level of operational wizardry; and a mastery of storytelling, steeped in a comprehensive understanding of the AI market and the GTM talent landscape. You won't just keep pace with how AI is reshaping recruiting, you'll be the one putting those tools to work, using them to find signal others miss and to move faster than the market.
WHAT YOU'LL DO
- Own full-cycle recruiting in support of our Head of Sales, Enterprise AEs, sales leadership hires, and adjacent GTM roles as needed
- Partner closely with GTM hiring managers as their go-to talent advisor through weekly syncs, candid pipeline reviews, and honest perspective on candidates and the market
- Develop and execute innovative sourcing strategies, leveraging AI tools to surface, engage, and attract top GTM talent at scale
- Articulate Perplexity's mission, product, and trajectory in a way that wins candidates against competing offers from later-stage companies
- Negotiate and close with precision in a market where every strong candidate has competing offers on the table
- Analyze recruiting metrics and refine processes, using AI to turn data into faster, smarter hiring decisions
- Stay ahead of industry trends, emerging AI recruiting tools, and best practices in GTM recruiting
WHAT YOU BRING
- 4+ years of full-cycle GTM recruiting experience, with deep Enterprise Sales hiring under your belt
- Experience working at a high-growth startup
- Track record of being the go-to recruiter for a sales leader — someone who trusted you with their most important hires
- Hands-on experience using AI tools to enhance sourcing, screening, or candidate engagement
- Fluency with varied ATSs (Ashby preferred)
- Strong analytical and data-driven decision-making skills
- Proactive, flexible, with excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, rapidly changing environment
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
How we build software is changing. Designers are prototyping in code, engineers are shipping polished interfaces, and agents are starting to build directly into the product. More people and more things can create software than ever before. That makes design judgment more important, not less.
We're looking for a Staff/Principal Founding Design Systems Lead to build that judgment into Render's foundations.
This isn't about maintaining a component library. It's about enabling designers, engineers, and agents to build experiences that look, feel, and work like Render, without a designer making every decision or the design systems team reviewing every change. At a company whose whole promise is a platform that just works, the design system is how we keep craft scaling as the product and the team grows.
This role starts hands-on. You're a designer first, with the technical depth to get into the code. You'll partner with the Head of Design to set the vision, then do the foundational work yourself: decide where or whether our Figma library lives and how it operates, get deep into what an AI-ready design system really means, and prototype, test, and ship the system in code. As the function grows, you'll build and lead the team around it. You're energized by building from the ground up, not inheriting something finished.
Here's what makes this role urgent and specific to us: our users are developers, and they're increasingly building with AI agents. That cuts both ways. Inside Render, teams reach for an agent before they check the docs — so a system that isn't legible to AI quietly gets bypassed, and quality drifts toward generic output. And externally, we're building the platform where developers deploy AI-native apps and agents. The person in this role treats the design system as infrastructure for humans, machines, and velocity and has a point of view on what that takes: machine-readable documentation, system rules exposed where agents can read them, an architecture that keeps the brand and accessibility layers ours, and evaluations that catch drift before it ships.
This role reports to the Head of Design.
THIS ROLE IS FOR YOU IF YOU'RE EXCITED BY:
Making great design reproducible, by people and agents. Raise the quality of Render's product and encode what makes it good, so a designer, an engineer, or an agent can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
Reimagining what a design system can be. Build beyond components and tokens into composition rules, interaction patterns, agent-readable guidance, and evaluations, so the fastest way to build is also a path to great quality.
Building and leading a team that multiplies everyone else's impact. Start hands-on, then create the direction, ambitious goals, and caring-but-demanding environment that let a team do the best work of their careers.
The opportunity is to raise the floor for everyone building at Render, human or agent, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Set the system's vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need — and turn that into focused work, much of which you'll do yourself at first.
- Build the foundations hands-on. Early on, you are the team: setting the architecture, shipping the components, writing the guidance, and establishing the quality bar through your own work before there's anyone to delegate to.
- Build and lead the team that owns the system. As the function grows, hire and develop it — set priorities and ownership, give direct feedback, hold a high bar, and help people do the best work of their careers.
- Elevate Render's visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility — and the states beyond the happy path, which is where developer tools earn their reputation.
- Make the system legible to AI, not just humans. Lead the work to make Render's design system AI-ready: machine-readable documentation, system rules and tokens exposed where agents can reach them (e.g. via MCP), and an architecture that shrinks the context an agent needs while keeping the brand and accessibility layers ours. The goal: agents building on Render produce on-brand, compliant work by default.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use — layered and headless where that scales better than rigid bundles.
- Define and measure quality, including AI output. Build repeatable evaluations grounded in real tasks — testing generated output against the system's standard, not just whether people use the tools.
- Earn adoption. Work alongside product teams, teach through examples, and turn recurring questions and exceptions into improvements. A system lives or dies on whether people, and their agents, reach for it.
- Keep moving as the ground shifts. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT WE'RE LOOKING FOR
- A track record of setting direction and delivering outcomes in design systems or design engineering — and the appetite to build a function from the ground up before leading a team. You create clarity in ambiguity, make decisions, give difficult feedback, and keep momentum without dropping the quality bar. Experience leading or developing designers/design engineers is a strong plus, as this role grows in that area.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, detail that borders on obsessive, and an ability to make complex experiences feel simple — the kind of craft other practitioners admire.
- Deep systems thinking, and experience building systems other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped — not just that it existed.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture (component API design, tokens, theming, layered/headless patterns), and work through implementation tradeoffs with engineers — not just hand off specs.
- Hands-on use of AI in your work, and a real point of view on AI-ready design systems. You understand where AI helps and where it fails, how to improve its output rather than accept it, and what it takes for a system to serve machines as well as humans. You don't need to have shipped all of it, but you should be able to say where you'd start and why.
- Strong product judgment and developer empathy. You stay close to the people who use what you build and connect system decisions to real workflows and outcomes. Fluency with developers and technical products is a strong plus — our users are engineers, and the system has to serve them and the agents they build with.
NICE-TO-HAVES
- Experience building developer tools, cloud platforms, or infrastructure products where UX is a competitive advantage.
- Hands-on experience making a design system AI-ready: machine-readable documentation, MCP or similar agent access, layered/headless architecture, or evaluation frameworks for AI-generated output.
- Experience building developer or designer tools that became part of other teams' daily workflow.
- Experience leading a major design-system migration or a company-wide change in how teams build.
- Experience evolving a system across platforms, or connecting product and brand experiences.
- Founder or early-stage startup experience.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the role
The Principal of Marketing Insights sits at the intersection of growth strategy, investment planning, and performance analytics. You’ll partner with the office of CMO, marketing leadership, and cross-functional analytics teams to determine where we invest, how we improve performance, and what it will take to achieve our growth targets. You’ll translate business goals and performance insights into clear priorities, resource decisions, and coordinated action across Marketing. This includes shaping pipeline strategy, evaluating investment tradeoffs, and identifying opportunities to improve conversion, velocity, and efficiency across regions, segments, and growth motions. This is a high-visibility leadership role during a period of significant organizational change. We’re looking for someone who brings structure to ambiguity, challenges assumptions with sound business judgment, and drives decisions through to measurable results. You’ll work closely with marketing leaders, Finance, GTM Operations, Technical Marketing Ops, and Central Analytics to connect strategy, investment, and execution.
What you’ll do
Growth strategy & planning: Translate company growth targets into marketing plans with clear priorities, investment requirements, and performance assumptions. Lead the analytical foundation for annual and quarterly planning, developing scenarios that evaluate growth opportunities, resource needs, and tradeoffs. Own marketing’s pipeline planning models and assumptions, coordinating inputs across regions, segments, channels, and motions. Identify the highest-impact opportunities to improve pipeline generation, conversion, and velocity; partner with functional leaders to turn those opportunities into action.
Investment strategy & efficiency: Shape recommendations for allocating resources across programs, channels, regions, and segments based on expected business impact. Evaluate tradeoffs between headcount and program investment, partnering with Finance and marketing leaders to improve resource productivity. Identify where to scale, reduce, or reallocate spend, and measure whether those decisions improve pipeline yield and marketing efficiency. Develop models that connect marketing investment to pipeline and revenue outcomes, making assumptions and uncertainties clear.
Program management & accountability: Lead weekly and monthly marketing performance reviews, focusing leadership on the decisions and actions needed to achieve targets. Proactively identify performance risks, diagnose root causes, and align leaders on corrective actions, owners, and timelines. Track actions and assess their impact, adjusting the approach when results fall short. Lead cross-functional initiatives across Marketing, XDR, Sales, Finance, and Analytics, resolving dependencies and escalating decisions when needed.
Insights & measurement: Set the strategic analysis agenda around the business questions most consequential to marketing growth and efficiency. Define the metrics, scorecards, and decision tools marketing leaders need to manage performance. Partner with Analytics to deliver scalable reporting and with Marketing Ops to ensure consistent definitions, reliable tracking, and data quality. Translate complex analysis into clear executive narratives that explain what is happening, why it matters, and what action to take.
Skills we’re looking for
8+ years experience in marketing strategy, GTM analytics, or business performance within B2B SaaS, with scope and impact consistent with director-level leadership.
A demonstrated record of influencing investment decisions and delivering measurable improvements in pipeline, conversion, or marketing efficiency.
Experience developing growth plans, pipeline models, investment scenarios, and performance assumptions.
Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs.
Proven ability to lead cross-functional initiatives and drive recommendations through to execution and results.
Ability to independently structure ambiguous problems and balance speed with analytical rigor.
Deep understanding of B2B SaaS metrics, including pipeline, ARR, conversion, velocity, acquisition costs, and attribution.
Hands-on fluency with SQL and BI tools such as Looker, enabling independent investigation and effective partnership with Analytics.
Working knowledge of Salesforce and marketing automation platforms such as Marketo.
Clear executive communication, with the ability to connect detailed analysis to business decisions.
Bonus Skills
Experience navigating a merger, organizational integration, or significant GTM transformation.
Experience with experiment design, incrementality measurement, predictive modeling, or cohort analysis.
Familiarity with the modern data stack, including Fivetran, dbt, Snowflake, and Looker.
Background in data infrastructure, developer tools, or analytics software.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$179,670
—
$224,587 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: US: San Mateo (1875 South Grant Street); US: Oregon Remote Worker; AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); US: Washington Remote Worker
Workplace: Hybrid
ABOUT XERO
At Xero, we’re here to supercharge small businesses. By making small businesses more efficient every day, connecting them with big business technology, and empowering a community behind them, their potential is limitless.
ABOUT THE ROLE
Xero is looking for a GM/VP of Growth Content to lead the next chapter of our global growth content function.
We have redefined how growth content is delivered at Xero from the ground up. Our growth content team uses an AI-powered approach to deliver high performing and always on-brand content at scale. We are looking for an individual who will lead a global team (including design, creative optimization and content automation) tasked with turning data-driven insights into a high-velocity, compounding content engine with automation at its core. This leader will develop and own our global content strategy across the funnel, they will champion a strict "test-and-learn" creative framework across all global growth channels, deeply analyzing audience signals and performance metrics to architect native content experiences that drive growth across paid advertising, lifecycle marketing, web, and sales assets.
The successful candidate will oversee the deployment of tailored, native content across all core channels—from high-impact visual hooks for paid ads to search-optimized web assets and high-converting lifecycle and sales collateral. This leader will need to constantly strike the right balance between delivering high performing content at scale and maintaining and elevating our brand consistency, in partnership with our internal agency ‘the foundry’.
This role requires someone who can operate at multiple altitudes. You need to be able to set direction at enterprise scale, work effectively in a complex global matrix, influence without always being the final decision-maker, and go deep into the executional details when the work demands it.
WHAT YOU’LL DO
UNITE, DESIGN & BUILD THE CONTENT OPERATING MODEL FOR AN AI-NATIVE FUTURE
- Deliver the end-to-end content system, from inputs and briefs through creation, review, distribution, reuse, and performance optimization to unite siloed work streams.
- Build an AI-native operating model that improves speed, quality and scalability, not just efficiency on the current workflow. This will include the automation of atomization of flagship content across channels/funnel/audiences to scale distribution and expand impact.
- Simplify decision-making and review flows so the right people are involved at the right moments, with less drag and more accountability to exponentially improve output speed while raising the bar on content quality.
- Create repeatable ways to turn strategic inputs such as claims, positioning, customer insight, proprietary data, product truth, and channel learnings into effective content outputs.
- Maintain total brand consistency across all content touchpoints, aligned with our core principles and ambitions.
- Be hands on tools to lead the evolution and expansion of our content system, training the team and cross-functional partners on how to use most effectively.
RAISE THE BAR ON BUSINESS IMPACT AND MEASUREMENT
- Build a measurement approach that connects content performance to real business outcomes, not just activity or engagement metrics.
- Partner with analytics, product, performance marketing, regional marketing, and customer teams to understand what content is actually driving impact.
- Use data to shape investment decisions, optimization, channel mix, and content priorities.
- Create visibility for senior leaders into what is working, what is not, and where we should change course & how to get there.
- Build a culture that seeks the truth on content effectiveness and continuously improves from it.
IMPROVE CONTENT QUALITY, JUDGMENT, AND CHANNEL FIT
- Raise the standard of what great content and processes looks like at Xero and create calibration mechanisms so teams apply that standard consistently.
- Improve how we match message, format, and depth to audience need and channel context.
- Partner closely with Product Marketing, Communications, Performance Marketing, SEO, regional teams, and Sales Enablement to create more effective content across the funnel.
LEAD THE ORGANIZATION AND BUILD CAPABILITY
- Lead, coach, and develop a global content organization spanning multiple disciplines, markets, and seniority levels.
- Raise the bar on capability, performance, and leadership across the team and ensure the structure supports the organizational needs and is built for the future.
- Build a team culture that values clarity, quality, learning, strong judgment, and accountability for outcomes.
- Know when to stay at the strategic level and when to get into the details to unblock, improve, or accelerate the work.
OPERATE EFFECTIVELY IN A COMPLEX GLOBAL MATRIX
- Build strong partnerships across global, regional, and functional teams to scale impact through influence.
- Work effectively in an environment where ownership is shared, decisions are distributed, and progress depends on alignment as much as authority.
- Balance global consistency with regional relevance, especially in markets with different levels of maturity, capability, and need.
- Help cross-functional teams make better content decisions by bringing clarity, structure, and strong point of view.
SUCCESS IN THE ROLE LOOKS LIKE
- The content operating model has been materially redesigned for an AI-native future, with simpler workflows, stronger systems, and better use of human judgment.
- Content is on brand and inline with our brand principles and guidelines.
- There is an effective and continuous “test and learn” system and culture.
- Content performance is measured in a rigorous way, with strong links to business outcomes, adoption, utilization, and expansion.
- The quality bar is visibly higher, and teams have clearer standards for what good looks like.
- The team is stronger, with sharper talent, clearer roles, and a structure better suited to where the business is going.
WHAT YOU’LL BRING
CORE REQUIREMENTS
- SaaS & Fintech Expertise: Deep leadership experience in SaaS, fintech, or complex B2B/B2B2C subscription ecosystem environments.
- Operating Model Transformation: Proven track record of redesigning operating models, not just optimizing existing workflows.
- AI Operational Integration: Demonstrated success using AI to rethink content systems, workflows, governance, and production economics at scale.
- Cross-Functional Alignment: Strong partnership experience with Product Marketing, Communications, Performance Marketing, SEO, and Sales Enablement.
- Business Impact & Measurement: Strong evidence of driving measurable business impact through content across multiple stages of the funnel and customer lifecycle.
- Global Matrix Leadership: Experience working in a large global matrix, with the ability to influence across teams and functions without relying on formal authority alone.
- Strategic & Operational Agility: Ability to move between strategy and execution, including comfort getting into the operational details when needed.
- People Leadership: Experience leading and upgrading teams through change, including talent assessment, coaching, organizational design, and raising standards.
- Navigating Ambiguity: High comfort with ambiguity, complexity, and building structure where it does not yet exist.
NICE TO HAVE
- Experience serving small business and partner audiences such as accountants, bookkeepers, or channel ecosystems.
- Experience building growth content systems that use proprietary data, customer insight, and research as differentiated inputs.
- Strong judgment on channel strategy, editorial and design quality, audience needs, and content effectiveness.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California and Washington: $229,300 to $315,300 USD
- Oregon: $208,800 to $287,800 USD
- Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the role
The Principal of Marketing Insights sits at the intersection of growth strategy, investment planning, and performance analytics. You’ll partner with the office of CMO, marketing leadership, and cross-functional analytics teams to determine where we invest, how we improve performance, and what it will take to achieve our growth targets. You’ll translate business goals and performance insights into clear priorities, resource decisions, and coordinated action across Marketing. This includes shaping pipeline strategy, evaluating investment tradeoffs, and identifying opportunities to improve conversion, velocity, and efficiency across regions, segments, and growth motions. This is a high-visibility leadership role during a period of significant organizational change. We’re looking for someone who brings structure to ambiguity, challenges assumptions with sound business judgment, and drives decisions through to measurable results. You’ll work closely with marketing leaders, Finance, GTM Operations, Technical Marketing Ops, and Central Analytics to connect strategy, investment, and execution.
What you’ll do
Growth strategy & planning: Translate company growth targets into marketing plans with clear priorities, investment requirements, and performance assumptions. Lead the analytical foundation for annual and quarterly planning, developing scenarios that evaluate growth opportunities, resource needs, and tradeoffs. Own marketing’s pipeline planning models and assumptions, coordinating inputs across regions, segments, channels, and motions. Identify the highest-impact opportunities to improve pipeline generation, conversion, and velocity; partner with functional leaders to turn those opportunities into action.
Investment strategy & efficiency: Shape recommendations for allocating resources across programs, channels, regions, and segments based on expected business impact. Evaluate tradeoffs between headcount and program investment, partnering with Finance and marketing leaders to improve resource productivity. Identify where to scale, reduce, or reallocate spend, and measure whether those decisions improve pipeline yield and marketing efficiency. Develop models that connect marketing investment to pipeline and revenue outcomes, making assumptions and uncertainties clear.
Program management & accountability: Lead weekly and monthly marketing performance reviews, focusing leadership on the decisions and actions needed to achieve targets. Proactively identify performance risks, diagnose root causes, and align leaders on corrective actions, owners, and timelines. Track actions and assess their impact, adjusting the approach when results fall short. Lead cross-functional initiatives across Marketing, XDR, Sales, Finance, and Analytics, resolving dependencies and escalating decisions when needed.
Insights & measurement: Set the strategic analysis agenda around the business questions most consequential to marketing growth and efficiency. Define the metrics, scorecards, and decision tools marketing leaders need to manage performance. Partner with Analytics to deliver scalable reporting and with Marketing Ops to ensure consistent definitions, reliable tracking, and data quality. Translate complex analysis into clear executive narratives that explain what is happening, why it matters, and what action to take.
Skills we’re looking for
8+ years experience in marketing strategy, GTM analytics, or business performance within B2B SaaS, with scope and impact consistent with director-level leadership.
A demonstrated record of influencing investment decisions and delivering measurable improvements in pipeline, conversion, or marketing efficiency.
Experience developing growth plans, pipeline models, investment scenarios, and performance assumptions.
Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs.
Proven ability to lead cross-functional initiatives and drive recommendations through to execution and results.
Ability to independently structure ambiguous problems and balance speed with analytical rigor.
Deep understanding of B2B SaaS metrics, including pipeline, ARR, conversion, velocity, acquisition costs, and attribution.
Hands-on fluency with SQL and BI tools such as Looker, enabling independent investigation and effective partnership with Analytics.
Working knowledge of Salesforce and marketing automation platforms such as Marketo.
Clear executive communication, with the ability to connect detailed analysis to business decisions.
Bonus Skills
Experience navigating a merger, organizational integration, or significant GTM transformation.
Experience with experiment design, incrementality measurement, predictive modeling, or cohort analysis.
Familiarity with the modern data stack, including Fivetran, dbt, Snowflake, and Looker.
Background in data infrastructure, developer tools, or analytics software.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$173,573.50
—
$216,966.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of 6-8 CSMs, who each manage ~60 Activations at a given time in Ramp’s Mid Market portfolio. You will be responsible for developing and standardizing implementation best practices, 1:1 coaching and mentoring, building a repeatable and scalable customer activation motion that enables growth without proportional increases in team size, and working closely with leaders across Sales, Marketing, Operations, Risk, and Product to drive positive outcomes for this segment. As a key member of the Mid Market CSM leadership team, you will have the opportunity to help build and refine Ramp’s customer success and onboarding motion.
WHAT YOU'LL DO
- Set and maintain a high-performing culture and morale by managing a group of exceptional CSMs to drive thorough and efficient onboarding and product activation for Ramp’s medium/large customers
- Oversee the daily activities and quota performance management of individual CSMs to ensure team exceeds product onboarding and spend activation goals, while maintaining strong CSAT
- Refine best practice playbooks for the CSM team, and improve team output and efficiency over time by optimizing systems and processes
- Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions
- Act as a voice of the customer and key contributor retaining and expanding Ramp’s Mid Market segment
- Build and leverage internal AI tools and Salesforce dashboards to monitor the success of our customers and the performance of the team
- Report on team performance and forecast to senior leadership
- Represent the CSM team cross-functionally with leaders of other departments
WHAT YOU NEED
- 5+ years of implementation, CSM or AM experience as an individual contributor, with a proven, consistent track record exceeding goals
- 3+ years of experience building and leading implementation or CSM teams with a proven track record of exceeding goals
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies
- Ability to identify trends, translate company strategy into team-level priorities, and drive initiatives that improve team metrics and organizational outcomes
- Proven ability to coach teams on selling the full platform, not just individual products; experience driving multi-product adoption, cross-sell, and upsell across a book of business
- Track record of pushing pace on input metrics, building repeatable playbooks, and optimizing systems and processes to improve team output
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams; demonstrated ability to represent Customer Success at a leadership level
- Comfort with and curiosity about AI tools and their application to CS workflows; ability to lead a team through AI-driven process transformation and evaluate how AI can augment CSM productivity and customer outcomes
- Strong understanding of customer financial workflows, including AP/AR, spend controls, and month-end close processes; ability to coach CSMs on ROI-grounded conversations with controllers and finance leaders
- Proficiency in data analytics tools (Salesforce, Looker, and Excel) with the ability to leverage data to drive decisions, create systems, and identify process improvements.
NICE TO HAVES
- CPA or equivalent accounting certification, or deep working knowledge of accounting software (e.g. NetSuite, QuickBooks, Xero, Sage)
- Experience with financial services sales or selling into finance and accounting personas
- Experience at a high-growth startup in an enterprise or mid-market customer success environment
- Familiarity with contribution profit models or usage-based revenue metrics
- Experience leading teams through AI adoption or workflow automation initiatives
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - US
About the Job:
LaunchDarkly is the runtime control plane for the AI software development lifecycle (AI-SDLC). Thousands of engineering organizations, including more than a quarter of the Fortune 500, use LaunchDarkly to ship, measure, and control every change that reaches production, whether it is written by people or by AI. Feature management built the company. The next chapter is bigger: as the cost of writing code falls and the volume of change outpaces human review, the constraint is moving from writing software to controlling it. LaunchDarkly is building the critical infrastructure for the AI-SDLC. Customers build their own software factories. We build the rails they run on.
We are hiring the leader of Product Management for LaunchDarkly. Reporting to the Chief Product Officer, you will own the product management organization end to end: the people, operating system, roadmap commitments, and commercial outcomes across every product pillar. You will sit at the technology leadership table as the Product Management peer to the heads of Engineering and Product Design.
The CPO sets the company’s product vision and strategic direction. You will build and run the product organization that turns that direction into a coherent portfolio, shipped outcomes, customer adoption, and revenue growth. This is a hands-on operating role for a product leader who knows how to build the machine, make the tradeoffs, and finish the work.
Responsibilities:
Lead cross-functional product leadership.
Serve as the product counterpart to Engineering, Product Design, Marketing, Sales, Customer Success, and Finance. Resolve cross-functional tradeoffs, establish shared commitments, and ensure LaunchDarkly presents one coherent product strategy to customers and the market.
Build and lead the product management organization.
Design the organization intentionally, allocate resources effectively, maintain a high talent bar, build succession plans, and establish clear ownership for every product surface a customer or sales representative may ask about.
Own the product operating system.
Establish the cadence that turns strategy into shipped software and met goals, including quarterly commitments, leadership reviews, squad-level inspection, launch briefs, new product introduction (NPI), and the product-to-field handoff. Make execution predictable enough that the executive team does not have to ask whether something shipped.
Drive roadmap delivery across every product pillar.
Lead execution across Enterprise, Foundation, Observability, Experimentation, Agent Control, Automation, and the platform beneath them. Build a culture of doing what we say we are going to do.
Create portfolio discipline without slowing the company down.
Ensure new bets enter the portfolio through explicit decisions rather than hallway conversations, while preserving the flexibility to respond to market changes. Marketing dates should be commitments the product organization can confidently support.
Drive finishing.
A product is not done when version one ships; it is done when the team has iterated based on learning. A launch is not done when it ships; it is done when the field is amplifying it. A process is not done when it is written; it is done when it creates leverage for the team.
Own packaging execution and commercial outcomes.
Lead how pricing and packaging land in the product and in the field so every representative can sell the full platform and every pillar contributes to its commercial goals.
Stay close to customers and the field.
Spend time with the largest customers and most demanding evaluators, translate what you learn into product decisions, and build a process that brings customer and field insight into the roadmap at scale.
Use AI to increase product and engineering leverage.
Help the organization adopt AI-assisted development and product practices in ways that increase delivery speed while maintaining quality and judgment.
What Success Looks Like in Your First Year:
The organization is complete. The leadership model is in place, product lines have the right pillar leadership, spans and layers are intentional, decision rights are clear, succession risks are understood, and the organization can continue to scale.
Delivery increases every quarter. Shipped output per team rises quarter over quarter as AI-assisted development compounds, with quality holding.
The operating system runs without the CPO driving it. Reviews, check-ins, launch briefs, and NPI happen on cadence and at a consistent bar.
The portfolio is staffed. Every initiative in flight has an explicit staffing decision and plan behind it.
The numbers move. Activation, attach, activity, and expansion targets for each pillar respond to the organization’s inputs.
The team is stronger than you found it. Product managers have more leverage, complementary strengths are valued over a uniform mold, and every hire raises the bar.
About You:
You are direct, decisive, and high-agency. You identify a problem, propose a fix, and act unless someone tells you not to.
You are a relentless simplifier, not a caretaker. When you find friction, your instinct is to remove process rather than add it. You know how to run a company of this size like a small company that ships.
You are a builder of people and move quickly on people problems. Product leaders who have worked for you say you made them better and would work for you again. You raise the bar clearly, promote based on evidence, and do not allow known performance problems to persist.
You are comfortable challenging a strategy and turning it into a sequenced portfolio. You can tell the story of an idea you pushed back on, how you used evidence to make the call, and how you maintained the relationship.
You write clearly and make decisions. You use written argument to create alignment, expect strong writing from your team, and end meetings with a decision.
You are customer-oriented and commercially grounded. You can move from a conversation with a developer or data scientist to a discussion with an executive buyer or sales leader without losing the thread.
Qualifications:
Minimum of 15+ years of experience in Product Management, including 7+ years leading Product Managers and product leaders across a multi-product B2B platform
.
Experience leading Product Management at the VP, SVP, or equivalent level across a multi-product B2B platform.
Experience leading a product management organization of 20 or more product managers at a company with approximately $100M to $500M in revenue.
A track record of building and developing a product organization, rather than simply inheriting one.
Demonstrated ability to turn company strategy into a reliable operating system that delivers roadmap commitments and measurable business outcomes.
Experience working with a founder or visionary executive and converting a high volume of ideas into a sequenced, resourced portfolio.
Experience building products for engineering organizations and selling to CTOs, platform leaders, and data science teams.
Strong commercial fluency, including experience owning or materially influencing pricing, packaging, attach, expansion, and go-to-market execution.
Experience balancing enterprise and self-serve motions, including an understanding of what drives a large enterprise expansion and what creates value for a developer on a free plan.
Practical experience using AI agents in your own work and applying AI-native approaches to product management or software development. You should have clear opinions about how AI changes product management, supported by things you have shipped.
Demonstrated ability to lead through ambiguity, make decisions with incomplete information, and improve delivery speed without compromising product quality.
Pay:
Target pay ranges based on Geographic Zones* for Level E1:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$424,000 - $583,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $381,600 - $524,700
*
Zone 3:
All other US locations - $360,400 - $495,550
*
All Zones Inclusive of 25% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
УдалённоPoland
УдалённоLondon, United Kingdom
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ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - United States
ГибридSan Francisco, California
165 000 – 200 000 $
УдалённоleadRemote: United States
Oakland, California, United States, AMER
ГибридГеография найма не уточнена
Denver, Colorado, United States, AMER
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)