Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools.
The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions.
Responsibilities:
Design intuitive and efficient user experiences for back-office products and internal tools.
Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, business stakeholders, developers, and other designers.
Conduct user research and usability testing with internal users.
Identify opportunities to simplify complex workflows and improve operational efficiency.
Maintain consistency across products by contributing to and following the design system.
Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements.
Review implemented solutions to ensure design quality and consistency.
Manage multiple design initiatives and priorities in a growing product environment.
Requirements:
5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS.
A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release.
Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions.
Figma at system-author level: variables, components, auto layout, clean handoff.
Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them.
Autonomy in a distributed team and English at B2 or above.
Nice to have:
Experience designing back-office systems, internal tools, or complex B2B products
Experience working with cryptocurrency, blockchain, or fintech products
Understanding of crypto-related workflows, terminology, and user needs
Experience with data-heavy interfaces, dashboards, tables, and complex workflows
Experience working with and contributing to design systems
Knowledge of accessibility standards and responsive design principles
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button.
Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
We are looking for an experienced Operational Account Manager to join our high-performing account management team. The ideal candidate has extensive Fintech or Crypto B2B Strategic Account Management experience, and approaches client relations with growth ambitions, superior service, and an always-available mindset
Responsibilities:
Assist assigned clients with day-to-day routine questions related to their account.
Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
Maintain, optimize, and negotiate contractual agreements and terms
Forecasting, monitoring, achieving, and reporting on client-based targets
Create and nourish strong relationships internally with other teams and stakeholders
Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
Promote and share the product’s benefits and value
Keep records updated in CRM, Email, Confluence, and other internal software
Occasional travel to industry expos, and conferences and attending relevant networking events
Other duties as required from time to time by the company
Requirements:
Has 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting
Is service-first driven, self-motivated, and can work independently
Believes listening, empathy, and serving clients with a smile while also driving commercial results are essential for success
Thrives in a fast-paced start-up environment with a focus on speed and problem-solving
Works and manages time in a highly structured and efficient manner
Has strong negotiation skills and always looks for mutually beneficial solutions
Is passionate about crypto and the latest payment solutions available on the market
Has high energy, a positive attitude, and believes teamwork is crucial to success
Has outstanding problem-solving skills
Has strong organization skills, reporting skills, and attention to detail
Has experience with using Salesforce, Jira, Confluence, Intercom and Tableau
Proficiency in English and Russian, written and verbal
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Poland; Romania; Portugal; Spain
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the role
pdfFiller helps millions of customers create, edit, manage, sign and collaborate on documents digitally. We are looking for a Senior Product Marketing Manager who can connect what we build with why it matters to customers and how we win in the market.
This is a senior individual contributor role with significant ownership across positioning, go-to-market strategy, product launches, customer and competitive intelligence, and sales enablement.
We are looking for someone who is equally comfortable developing a positioning strategy, digging into customer and market data, partnering with Product on roadmap decisions, and giving GTM the tools and narratives they need to win.
What you'll be working on:
Own product positioning and messaging
Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases.
Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives.
Ensure our positioning is differentiated, evidence-based and consistently reflected across the customer journey.
Lead go-to-market strategy
Own the product marketing strategy for major launches, new capabilities and strategic initiatives from early planning through adoption.
Define target audiences, use cases, value propositions, competitive differentiation, launch plans and success measures.
Partner with Product early in the development process so customer and market insight informs what we build, not simply how we market it after launch.
Develop deep customer and market insight
Build a strong understanding of pdfFiller customers, prospects, competitors and broader document productivity market.
Conduct customer research, win/loss analysis, competitive analysis and market segmentation to identify opportunities and inform Product and GTM strategy.
Turn customer insight and market data into recommendations leaders can act on.
Drive adoption and commercial impact
Partner with Growth and Lifecycle Marketing to improve activation, adoption, conversion, retention and expansion.
Identify gaps between product capability and customer understanding and develop strategies to close them.
Use data to evaluate whether positioning, launches and campaigns are changing customer behavior and contributing to business outcomes.
Enable Sales and customer-facing teams
Create sales narratives, competitive intelligence, battlecards, customer stories, presentations and other enablement materials that help customer-facing teams communicate pdfFiller's value effectively.
Partner directly with Sales to understand objections, competitive pressure and customer needs and bring those insights back into Product and Marketing.
Shape product strategy
Represent the voice of the market in product discussions.
Partner with Product leaders to evaluate market opportunities, customer problems, competitive dynamics and potential areas of investment.
Help the organization answer not only "Can we build this?" but "Who is this for, what problem does it solve, and why will customers choose us?"
Requirements:
6+ years of experience in consumer and b2b product marketing, preferably within software, productivity tools, document technology or a related technology category
Demonstrated ownership of product positioning, messaging and go-to-market strategy
Experience bringing new products or major capabilities to market
Strong understanding of SaaS customer journeys, including acquisition, activation, conversion, retention and expansion
Experience partnering closely with Product, Sales, Growth and other cross-functional teams
Strong customer research, market analysis and competitive intelligence capabilities
Ability to turn complex technology into simple, compelling customer value
Strong commercial judgment and comfort using data to make decisions
Excellent written and verbal communication skills in English
Ability to operate independently in a distributed, international organization
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive (Existing Business), you’ll be at the forefront of growth; turning momentum into mastery.
You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity.
We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark.
What will I be doing?
Own and grow a portfolio
of Fin’s mid market customers; driving measurable
revenue expansion, retention, and long-term loyalty.
Engage with executives and operators
to uncover pain points, position
AI-driven solutions
, and tie Fin’s platform directly to business impact.
Design and execute territory strategies
that go beyond maintenance; targeting
upsell, cross-sell, and multi-business unit expansion
with clear, data-backed plans.
Partner cross-functionally
with Marketing, Product, and Customer Success; translating real customer needs into
product innovation and GTM alignment.
Analyze and communicate performance metrics
that show the story behind growth; retention, adoption, and platform expansion.
Invest in team excellence
through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition.
What skills do I need?
5+ years
in a quota-carrying role managing a book of business (~50 accounts) focused on
retention, renewals, and expansion
.
3+ years
selling
SaaS solutions
, ideally in complex, high-velocity environments.
Proven success
navigating
procurement processes
and influencing enterprise-level decision-makers.
Experience selling AI-powered products
, with
deep knowledge of AI applications
and the ability to translate technical capability into customer value.
A
track record of consistent overachievement;
exceeding quota, driving revenue growth and complex renewals.
Bonus skills & attributes
Sharp communication skills
; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts
paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity
and a
growth mindset
A
trusted advisor mentality
; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership
, influencing not only within your team but across functions to drive alignment and results.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive (Existing Business), you’ll be at the forefront of growth; turning momentum into mastery.
You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity.
We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark.
What will I be doing?
Own and grow a portfolio
of Fin’s mid market customers; driving measurable
revenue expansion, retention, and long-term loyalty.
Engage with executives and operators
to uncover pain points, position
AI-driven solutions
, and tie Fin’s platform directly to business impact.
Design and execute territory strategies
that go beyond maintenance; targeting
upsell, cross-sell, and multi-business unit expansion
with clear, data-backed plans.
Partner cross-functionally
with Marketing, Product, and Customer Success; translating real customer needs into
product innovation and GTM alignment.
Analyze and communicate performance metrics
that show the story behind growth; retention, adoption, and platform expansion.
Invest in team excellence
through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition.
What skills do I need?
5+ years
in a quota-carrying role managing a book of business (~50 accounts) focused on
retention, renewals, and expansion
.
3+ years
selling
SaaS solutions
, ideally in complex, high-velocity environments.
Proven success
navigating
procurement processes
and influencing enterprise-level decision-makers.
Experience selling AI-powered products
, with
deep knowledge of AI applications
and the ability to translate technical capability into customer value.
A
track record of consistent overachievement;
exceeding quota, driving revenue growth and complex renewals.
Bonus skills & attributes
Sharp communication skills
; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts
paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity
and a
growth mindset
A
trusted advisor mentality
; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership
, influencing not only within your team but across functions to drive alignment and results.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of This Role
You will lead the Global People Operations and Compliance team, delivering consistent, scalable, tech-enabled experiences to a global workforce at every stage of the team member lifecycle. You are a strategic, hands-on leader who executes well and influences across functions. You will set the multi-year vision for innovation, AI, and team capability, and you will turn it into results.
What You'll Do
Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels. Identify inefficiencies across the People Operations team and the broader People team, and drive the fix through to adoption.
Establish operating models, SLAs, and metrics to improve quality and efficiency
Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities
Lead the People Operations team in managing our case management platform from intake to resolution, setting service standards, improving response times, and designing scalable escalation paths
Lead and develop a high-performing global team by building skills in process design, data fluency, automation, and AI-enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability
Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective
Accountable for global employment compliance and risk exposure, setting strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day-to-day execution
Own administration for our PEO partners and lead the people operations setup for new entities and global expansion including collaboration on the global employment strategy
What You'll Bring
Core Experience
10+ years of HR/People Operations experience, including 5+ years experience leading global teams
Proven track record building and scaling people operations functions in complex, multi-regional global organizations
Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies
Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team
Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity
Experience leveraging AI and automation to improve and streamline operations
Strong attention to detail with a focus on data accuracy
Preferred Experience
Experience in a high-growth global technology or SaaS company
Experience working in public company preferred
Experience transforming People Operations at scale across company stages
Technology and Process Expertise
Workday: experience optimizing Workday as the core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization
GreenHouse: experience with ATS infrastructure, including equity data and familiarity with integrations between ATS and HRIS
Case management: experience implementing HR case management tools including workflow automation, knowledge management, Workday integration, and service catalog management
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Malaysia; Indonesia; Philippines
The Role
Intellect is a workplace mental health and EAP provider that is growing quickly across Australia and New Zealand. We're competing for larger enterprise and government contracts, and the operational and strategic workload behind those deals now outstrips the commercial team's capacity.
This role is the ANZ General Manager's right hand. You take ANZ market priorities (a product gap, a compliance requirement, a go-live risk, a new market opportunity) and drive them to a finished outcome across Intellect's regional functions: Product, Operations, Clinical, Legal and Revenue. You do this without the GM chasing each step.
This isn't a sales role and it isn't a tender-writing role. It's the operating and strategy engine that lets the ANZ commercial team spend its time winning and keeping clients. The target: this role helps unlock AUD 1.5M in additional new business for ANZ within 12 months.
What You'll Do
Drive ANZ priorities through regional HQ (core of the role)
Turn the GM's priorities into clear, structured requests for Product, Ops, Clinical, Legal and Revenue, and track each one to completion.
Run the ANZ-to-HQ rhythm: a weekly status on open items, with escalation to the GM only when a decision is needed.
Own a live register of ANZ strategic initiatives showing owner, status, dependency and next action.
Project-manage the HQ side of new client go-lives: product configuration, clinical resourcing and operations set-up.
Execute strategic initiatives from idea to outcome
Own 3–5 ANZ initiatives at a time, such as new service lines, critical incident service improvements, and psychosocial risk products. Define scope, timeline, dependencies and success criteria for each.
Write structured requirements for Product rather than making verbal requests, and flag slippage before it becomes a client risk.
Research the market: competitor proposals and pricing, value proposition and pricing strategy for 2027, and SLA gaps against what the market expects.
Build business cases and briefing packs for leadership forums.
Run pipeline and reporting operations
Keep the ANZ HubSpot pipeline accurate every week: stage, close date, ACV and last activity.
Own the data for the ANZ section of the monthly business review (MBR), in the regional standard format.
Flag pipeline coverage gaps three months ahead of quarter end.
Coordinate tender compliance and capacity
Chair Go/No-Go decisions on new tenders and maintain the criteria.
Own compliance pre-checks before any submission, including insurance, the Fair Jobs Code, data sovereignty and accreditation.
Back up the dedicated RFP specialist on priority bids, and manage external bid consultants' scope and cost.
Handle people and business administration
Coordinate ANZ people processes with the People team, scope office and operating requirements, and keep the GM's calendar clear of non-commercial administration.
Requirements
The deciding trait is operating with authority. You'll lead conversations with people more senior than you, push an agenda they may not want, and hold the line when they push back, all without the GM in the room.
Must-haves
3–6 years in management consulting, strategy and operations, business operations or commercial roles, ideally at a scaling B2B or SaaS company
A track record of taking an initiative from an incomplete brief to a finished outcome with little supervision. You can describe one in detail.
Experience influencing senior stakeholders across functions, including telling a senior person "no" or "not now" and making it stick
Comfort with ambiguity: you make a call on partial information and adjust, rather than waiting for certainty
Strong commercial and financial skills: pricing, margin, business cases and pipeline analysis
Disciplined project management: registers, cadences and follow-through without reminders
Clear, concise writing for executive audiences
Nice-to-haves
Experience with HubSpot or another CRM, and with reporting and dashboard tools
Exposure to tenders, procurement or regulated industries (health, insurance, government)
Knowledge of the Australian market, or of EAP, workplace mental health or psychosocial risk
Confident, practical use of AI tools to move faster
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Sofia, Bulgaria
We are looking for a Back Office Specialist to support the day-to-day operations of our SMS and Voice services. In this role, you will configure client accounts, pricing, and routing across internal platforms, helping ensure that services are set up correctly and billed accurately.
This role suits someone who enjoys working with systems and spreadsheets, pays close attention to detail, and can manage multiple requests while following established procedures.
What You'll Do:
Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms.
Check configurations to ensure accurate service setup and billing.
Handle operational requests, prioritise tasks, and complete them within agreed timelines.
Coordinate with internal teams, clients, and other stakeholders to clarify requests and resolve issues.
Maintain accurate task documentation and follow internal procedures.
Escalate complex or critical cases and ask for clarification when instructions or requests are unclear.
Requirements
What We Are Looking For:
Strong attention to detail and the ability to stay focused when working on repetitive or detailed tasks.
English at B2 level or higher.
Practical Excel or Google Sheets skills: entering and updating data, working with tables, and using basic spreadsheet functions.
Ability to learn new platforms, systems, and technical processes quickly.
Ability to manage a high volume of tasks and follow step-by-step instructions.
A responsible, flexible approach to work and clear communication.
Nice to have
Experience in telecom, back office, or operational support.
Experience working with service configuration platforms, databases, or other technical systems.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at
Customer.io
, and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
Human-centered experiences.
You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
Collaborative energy.
You work smoothly across teams and time zones, and make alignment feel easy.
Insight-driven decisions.
You let data guide you while keeping the attendee experience at the center.
Action with intention.
You move quickly, adapt gracefully, and learn from every event.
Operational clarity.
You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets
Evaluate EMEA sponsorships, speaking slots, and event formats against goals
Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences
Execution & project management
Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events
Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations
Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up
Step in wherever needed to keep events running smoothly, calmly, and on-brand
EMEA webinars (about one per month)
Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience
Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences
Build and optimize registration pages, forms, and workflows for EMEA campaigns
Audience growth & promotion
Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences
Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly
Manage attendee communication throughout the event lifecycle
Performance & optimization
Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement
Share insights and recommendations to continually improve ROI and attendee experience across the region
Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable
Partner with ops to ensure clean attribution and accurate reporting across systems
What success looks like
Regional ownership:
EMEA events and webinars run smoothly, predictably, and feel built for the region
Engagement growth:
Attendance and engagement steadily increase across EMEA field events and webinars
Sales alignment:
EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline
Sharper insights:
You surface insights that help the program get sharper, smarter, and more efficient over time
Better playbooks:
EMEA-specific playbooks, templates, and processes get better and help the team move faster
What we're looking for
You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional.
Based in the UK or Ireland
(London or Dublin ideal)
4+ years in event marketing within B2B SaaS
Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets
Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month
Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease
Experience collaborating with Sales and supporting event-driven follow-up
Comfortable with marketing automation tools (
Customer.io
, Marketo, etc.) and Salesforce
Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools
Understanding of lead capture, UTMs, and event pipeline attribution
Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting
Comfortable with 15%+ travel
Compensation & Benefits
We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
30-minute video call with member of the Events team
30-minute video call with Hiring Manager
60-minute Case Study Review video call with potential teammates
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're seeking a strategic communications professional to join our team and drive messaging for Anthropic’s Safeguards (Trust & Safety) work, with a focus on making these critical topics accessible and meaningful for everyday users. In this role, you'll craft compelling narratives that resonate with media, policymakers, researchers, and the broader public that help differentiate Anthropic’s approach to building responsible AI.
The ideal candidate is highly skilled and a creative storyteller with strong proactive and reactive muscle. This role will require working with technical teams to distill complex, technical information into engaging campaigns and editorial that resonate broadly. They should be able to move fast, think critically, and work collaboratively with a wide range of teams on complex issues.
This is a unique opportunity to shape how one of the world's leading AI companies communicates about safety and responsible development of AI systems at a crucial moment in the industry.
Responsibilities
Develop and execute communication strategies that explain the work Anthropic’s Safeguards team is doing, with a particular emphasis on helping everyday users understand our safety measures
Effectively plan for and manage crisis communications and provide counsel to a wide range of stakeholders on potential issues and risks
Own the comms strategy for Anthropic’s product safety work including new model launches, product features alongside harm areas like child safety, well-being, and mental health
Lead cross-functional communications projects that align that align safeguards, research, product, policy, and legal teams around shared messaging and campaigns
Craft messaging for major company announcements and milestones that resonates with both technical and non-technical audiences
Build strong relationships with journalists and relevant influencers.
Oversee executive interviews and speaking engagements.
You May Be a Good Fit If You
Have 8+ years of experience working in communications, ideally at a high-growth technology company with consumer facing products.
Have a strong record of building proactive communications campaigns that resonate with a diverse range of audiences.
Excel at translating complex technical language into compelling messaging that connects with everyday users and are a superb written and verbal communicator.
Are excellent at media relations and issues management.
Have experience working with research teams and enjoy working cross-functionally with a range of technical and non-technical teams.
Want to be part of a fast-paced, small, experienced, and impactful team.
Are excited to translate insights about AI for broader audiences.
Are results-oriented, with a bias toward flexibility and impact.
Care about ensuring that transformative AI systems are developed safely.
Strong Candidates May Also Have
Experience working in AI, technology policy, trust and safety comms, user safety or research-driven environments
Background working with technical teams including researchers, engineers, or product developers
Track record of crisis communications or managing sensitive issues in the public eye
Experience communicating about emerging technologies or controversial technical topics
Understanding of the AI safety, security, or responsible technology ecosystem
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our New York, NY office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,624
—
$217,030 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Philadelphia office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking to hire a
Solutions Engineer, Enterprise
to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based remotely from Texas.
Technologies You’ll Use
SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools.
What You’ll Do
Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria
Design enterprise-grade data transformation and analytics architectures using dbt
Partner with Sales to communicate the technical and business value of the dbt platform
Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate
Build trusted relationships with technical practitioners, data leaders, and executive stakeholders
Guide customers through technical architecture, security, governance, and deployment considerations
Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion
Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap
Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem
Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community
Skills We’re Looking For
4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI
Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling
Strong understanding of modern cloud data warehouse, lakehouse, and analytics architectures
Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes
Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives
Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams
Bonus Skills
Experience with dbt or analytics engineering
Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms
Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF
Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend
Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives
If you are excited about this role and know that you could get there, but don’t have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won’t check every box on a list.
OTE (On Target Earning)
$205,413
—
$256,766.25 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Austin, TX office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a
Senior Staff Systems Engineer, Data and Integrations
to join our Systems Engineering team and set the technical direction for the data that runs Fivetran's business. In this role, you will own the data architecture behind our marketing, sales, billing, and product operations: the canonical data models, the contracts between systems, and the pipelines and transformations that move data reliably between them. You will lead our largest and most consequential data initiatives, such as system migrations, org consolidations, and re-platforming of core integrations, from design through validation and cutover.
This position sits at the crossroads of data engineering, data modeling, and business process. You will partner closely with our Systems, Analytics, and Engineering teams, as well as Marketing, Revenue Operations, Accounting, Product Operations, and other business partner teams, and you will mentor the engineers who build within the standards you set.
This is a full-time position based out of our Oakland, California office.
Technologies You’ll Use
Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with BigQuery as our data warehouse. Our current integration stack includes Celigo and Fivetran itself. You should be an expert in SQL and strong in a general purpose programming language such as Python or TypeScript, and comfortable evaluating and adopting new tools when necessary.
A data engineering background is required, with expertise in data modeling, ETL/ELT development, data quality testing, and data validation at scale. Experience with dbt or a similar transformation framework, and with API-based and event-driven integration patterns, is preferred. Help us bring established data engineering practices to internal business systems, and define what those practices should be here.
What You’ll Do
Data Architecture and Standards
Own the canonical data models for Fivetran's marketing, sales, billing, and product operations integrations, and define how business concepts map to data across our core systems.
Define team-wide standards for data modeling, data quality, testing, governance, and documentation, and drive their adoption across Systems Engineering and partner teams.
Contribute to the design of integration architecture, establishing guidance for when to use batch, real-time, and event-driven data movement.
Delivery of Complex Initiatives
Lead the design and execution of our most complex data initiatives, including bulk migrations, system consolidations, and re-implementation of core integrations, from target-state design through validation, cutover, and stabilization.
Build, review, and ship the SQL and Python transformations and pipelines behind these initiatives, setting the bar for code quality on the team.
Design the validation and reconciliation approach for migrations and pipeline changes, and sign off with stakeholders that record counts, values, and business rules reconcile.
Reliability and Observability
Design the monitoring, alerting, and data quality framework that gives end-to-end visibility into data freshness and accuracy across systems, and define the KPIs used to measure integration and data health.
Lead root cause analysis on the most complex cross-system data issues, and drive the systemic fixes that prevent recurrence.
Business Partnership Technical Leadership
Translate ambiguous requirements from cross-functional business partners into data models and technical designs, and drive alignment across teams with competing priorities.
Serve as the technical lead and subject matter expert for business data within the Systems Engineering team.
Mentor other engineers and review their designs and code, raising the team's proficiency in data modeling, testing, and pipeline design.
Write and maintain design documents and data flow documentation for current and target state, so decisions are legible to the team and to partners.
Skills We’re Looking For
10+ years of experience in Data Engineering, Analytics Engineering, or a similar role, with a deep focus on modeling and transforming business data and a track record of technical leadership on complex, multi-team initiatives.
Expert SQL proficiency, including complex transformations, performance tuning, and large-scale data reconciliation.
Strong proficiency in a general purpose programming language such as Python or TypeScript, with experience building production-grade, tested data pipelines.
Hands-on experience with business systems data models such as those for Salesforce, NetSuite, Coupa, Workday, or Zendesk, including a data migration, org merge, or major re-implementation.
Demonstrated experience designing and delivering large-scale ETL/ELT solutions and the data quality, validation, and governance frameworks around them.
Ability to evaluate trade-offs between short-term delivery and long-term data architecture health, and to communicate those decisions clearly.
Ability to lead through influence, driving alignment across technical and non-technical stakeholders without direct authority.
Bonus Skills
Experience with dbt or a similar transformation framework.
Hands-on experience with iPaaS platforms such as Celigo, Workato, or Boomi, and with reverse ETL tools, including experience choosing between them.
Experience with cloud platforms such as AWS or GCP, infrastructure as code, and CI/CD for data pipelines.
Familiarity with AI/ML capabilities to augment data quality, matching, and automation.
By stepping into this role, you will define how Fivetran's + dbt Labs business data is modeled, governed, and moved, and lead the initiatives that make it scale.
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$202,787
—
$253,483.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most.
About the Role
We're looking for an Applied AI Engineer to join our Beneficial Deployments, Life Sciences team. This is a partner-facing role: you'll support nonprofits, research institutes, academic medical centres and public-sector funders as they use Claude to get treatments to patients with rare and neglected diseases, where there is little or no commercial incentive to fund development.
The role focuses on clinical development, where we think Claude can help these partners today. Trials in these diseases have small patient populations, investigator-led or nonprofit funding and little operational support, and they often stall on protocol quality, operational risk and site start-up. Claude can help teams design better trials and start them sooner. Much of this work is drug repurposing: testing new uses for approved, usually off-patent or generic medicines, whose known safety profiles can let a good hypothesis reach patients years sooner than a new molecule.
You'll advise and embed in partners' teams, building alongside their engineers, scientists and clinicians.
Responsibilities
Work with partners' trial teams to design, review and prioritise clinical trials with Claude: drafting and reviewing protocols and statistical analysis plans, and flagging enrolment and operational risks.
Build and validate tools that help partners find new uses for approved, mostly off-patent medicines in rare and neglected diseases, from literature, omics and patient data, and assemble the evidence so the partner can decide the next step.
Build reusable infrastructure other institutions can adopt (MCP servers for biomedical data sources, agent skills, benchmarks grounded in real clinical questions), and feed what you learn in the field back to product, engineering and research.
You Might Be a Good Fit If You Have
Hands-on clinical development experience: designing, running or analysing clinical trials, or assessing clinical evidence to decide which programmes go forward (for example due diligence or asset evaluation). Drug repurposing work as part of that is a strong plus, as is having contributed to a regulatory submission for a trial.
Comfort with biomedical data: literature, omics, and real-world patient data (health records, registries, claims), ideally inside secure or trusted research environments.
Strong engineering skills: you can take an LLM-powered tool from prototype to production code, and write evals to measure it.
Experience working directly with external partners or customers in a technical role.
Clear written and verbal communication: docs other institutes can use without you, and results clinicians trust.
A scrappy mentality: you're comfortable in ambiguity, wear several hats, and do what it takes to get a result for a partner.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Megan Berry, Senior Director of Product Management at
Customer.io
, and I'm looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt
Customer.io
, and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You'll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it.
What we value
Customer empathy
— you dig into what's actually slowing customers down, not just what the dashboard says.
Bias to experiment
— you'd rather run a test than debate an opinion.
Clear communication
— you make complex tradeoffs easy for others to follow.
Ownership without ego
— you drive your area forward and know when to ask for help.
What you'll do
Own the product experience of of our own agent, working with our agent team to ensure it is first-class, competitive and helpful for the AI-first marketer who uses our platform.
Work closely with other PMs and squads to ensure the agent works well with each part of the platform it touches.
Find and resolve friction points using data, experimentation, and customer insight.
Define and track success metrics for activation, retention, and monetization.
Partner with Marketing, CX, and Design to ensure success across all touch points
Work with Engineering to scope and deliver improvements that produce customer value
Communicate priorities and progress clearly across teams and leadership.
What we're looking for
3+ years of product management experience in SaaS, ideally with some experience PMing an agentic experience.
Experience using or developing AI-powered tooling in your product workflow
A track record of improving activation or retention metrics.
Strong analytical and experimentation skills — data-driven but comfortable with ambiguity.
Experience collaborating across Product, Marketing, and CX.
A clear communicator who simplifies complexity and drives alignment.
Deep curiosity about what helps customers succeed.
Comfort working autonomously in a remote, async-first environment.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$137k–$156k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Zone 1: $164,400–$187,200.
Zone 2: $150,700–$171,600.
Zone 3: $137,000–$156,000.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute call with a Recruiter
30-minute video call with the Hiring Manager
60-minute Product Case discussion with Engineering team members
60-minute Product Case Review call with a panel
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
ГибридseniorOptional offices and relocation support
ГибридOptional offices and relocation support
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
middleSydney, Australia; , influencing not only within your team but across functions to drive alignment and results
middleSydney, Australia; , influencing not only within your team but across functions to drive alignment and results
УдалённоRemote, Canada; Remote, United States; Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective; The base salary range for this role’s listed level is currently for residents of the United States only