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Руководитель по развитию направления корпоративной сувенирной продукции. Обязанности включают развитие направ….

Location: Cyprus; London, United Kingdom; United Arab Emirates; Serbia; Malta GoMining is building the next generation of the Bitcoin economy. Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people. We combine Bitcoin mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences. As we continue to expand internationally, we are scaling our global partnership ecosystem and building new revenue-generating distribution channels. We are looking for a Head of Partnerships & Sales to drive the international expansion of GoMining's affiliate and strategic partnership business. This is a hands-on commercial leadership role with a clear focus on partner acquisition, deal execution, revenue generation, and building scalable sales operations . We are looking for a strong commercial leader who can personally identify opportunities, open doors, negotiate with major partners, close deals, and generate measurable business results. You will initially take a highly hands-on approach, leveraging your own network and commercial expertise to acquire high-value partners and establish successful sales channels. As the direction grows, you will have the opportunity to build and lead your own business development team, scale partner acquisition, and develop a predictable, revenue-generating sales operation. This is not a purely strategic or people-management position. We are looking for someone who can sell, close deals, generate revenue, and build a team around proven commercial results. Responsibilities Strategic Partnerships & Business Development Personally identify, approach, negotiate with, and close high-value strategic partners across international markets. Develop partnerships with crypto exchanges, wallets, affiliate networks, brokers, fintech platforms, iGaming companies, media groups, and other businesses with large customer audiences. Leverage your existing professional network to accelerate partner acquisition and commercial growth. Own the entire partnership sales cycle — from prospecting and outreach to negotiation, agreement, onboarding, activation, and revenue generation. Build relationships with founders, C-level executives, commercial directors, and key decision-makers. Negotiate commercial terms, affiliate commissions, revenue-sharing agreements, and long-term strategic partnerships. Represent GoMining at major international conferences, industry events, and business meetings. Identify and develop new partnership opportunities across crypto, fintech, brokerage, affiliate marketing, and adjacent industries. Sales Execution & Revenue Growth Take direct ownership of partner acquisition and revenue targets. Personally drive high-value deals and convert partnerships into active, revenue-generating relationships. Develop commercial strategies to increase partner-driven sales volume and revenue. Identify the most promising markets, partner segments, and distribution opportunities. Build and manage a strong pipeline of potential partners and strategic deals. Develop partner activation strategies to ensure new partnerships generate measurable commercial results. Monitor partner performance, sales conversion, and revenue contribution. Optimize commercial agreements and incentive models to improve partner productivity and profitability. Establish predictable and scalable partner-driven sales processes. Building & Scaling the Sales Team Initially lead commercial activities personally, demonstrating a successful and repeatable sales approach. Build and scale a high-performing business development and partnerships team as the direction grows. Hire, onboard, coach, and develop sales professionals. Establish clear sales targets, KPIs, pipeline management, and reporting standards. Create effective prospecting, negotiation, onboarding, and partner development processes. Build a performance-driven commercial culture focused on ownership, speed, accountability, and measurable results. Continuously improve team productivity, sales conversion, and revenue generation. Market Expansion & Strategic Growth Identify high-potential markets and partner segments for international expansion. Develop market-entry strategies through strategic partnerships and distribution channels. Build relationships with influential industry players, affiliate networks, and regional business leaders. Explore new commercial models, distribution opportunities, and partnership structures. Collaborate with Product, Marketing, Payments, Finance, and Operations to ensure successful partner onboarding and activation. Translate market feedback and partner insights into commercial opportunities and product improvements. Requirements 5+ years of experience in business development, B2B sales, affiliate partnerships, strategic partnerships, or commercial leadership. Proven track record of personally acquiring major partners, negotiating commercial agreements, and generating significant revenue . Strong experience in at least one of the following industries: crypto, fintech, forex/CFD brokerage, iGaming, gambling, affiliate networks, or other performance-driven digital businesses. Established professional network of affiliates, brokers, commercial partners, industry decision-makers, or distribution channels. Experience managing complex B2B sales cycles and negotiating high-value commercial agreements. Strong understanding of affiliate marketing, CPA, RevShare, hybrid commission models, and partner-driven acquisition. Demonstrated ability to develop commercial opportunities from scratch and turn them into measurable business results. Experience building or leading business development, partnerships, or sales teams, or clear potential to grow into such a leadership role. Strong commercial mindset with an understanding of revenue, sales performance, partner economics, and profitability. Ability to combine strategic thinking with hands-on sales execution. Entrepreneurial mindset, high level of ownership, proactivity, and results orientation. Excellent communication, relationship-building, and negotiation skills. Willingness to travel internationally and actively participate in conferences and business meetings. Fluent English (C1+). Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Задачи: — Управлять правовой функцией и командой из двух юристов, определять приоритеты, стандарты работы, зоны ответственности и развивать самостоятельность функции. — Выстраивать договорную архитектуру для лицензий, SaaS, внедрения, поддержки, NDA/DPA и партнёрских моделей, включая правила отклонений и согласования нестандартных сделок. — Формировать систему управления правовыми рисками, включая реестр рисков, подходы к их оценке, пересмотру и эскалации. — Отвечать за персональные данные, взаимодействие с Роскомнадзором (РКН) и Федеральной антимонопольной службой (ФАС), права на программное обеспечение и другие объекты интеллектуальной собственности, а также за реестр российского ПО и взаимодействие с Минцифры. — Сопровождать корпоративные процедуры акционерного общества (АО), сделки, due diligence и управление иностранным периметром владения. — Развивать Legal Ops и автоматизацию юридических процессов, включая применение AI-инструментов. Требования: — Высшее юридическое образование и не менее 7 лет юридической практики, из которых минимум 3 года in-house в IT-, продуктовой или data-компании. — Опыт управления или построения юридической функции, включая выстраивание процессов, управление правовыми рисками и распределение ответственности внутри команды. — Сильная практика в коммерческих договорах, персональных данных, интеллектуальной собственности и лицензировании ПО. — Опыт взаимодействия с Роскомнадзором и ФАС, включая запросы, проверки и формирование позиции компании. — Понимание моделей коммерциализации ПО: лицензия, SaaS, внедрение, поддержка и профессиональные услуги. — Опыт работы с контролируемыми иностранными компаниями (КИК), иностранным периметром владения и включением продуктов в реестр российского ПО. — Высокая самостоятельность в принятии решений и управлении правовым риском. — Будет преимуществом опыт сопровождения M&A, due diligence, реструктуризаций, регистрации ПО и товарных знаков, знание законодательства об АО, опыт работы с контрагентами с госучастием, владение английским языком для работы с иностранными контрагентами, а также опыт применения AI-инструментов в юридической работе. Условия: — Работа в аккредитованной IT-компании. — Высокая автономность и возможность влиять на устройство правовой функции. — Отлаженные процессы без нереалистичных сроков. — Официальное оформление по ТК РФ, оплата отпусков и больничных. — Медицинское страхование (ДМС) с телемедициной и стоматологией. — Поддержка развития через внутренние курсы и оплату профильного обучения. — Компенсация питания, языковых курсов, спорта и консультаций специалистов. — Тимбилдинги, комьюнити и спортивные челленджи. — Культура компании, основанная на доверии, свободе и ответственности, без начальников, только лидеры команд.

Location: Cyprus Workplace: hybrid About the Client Our client is a full-stack, global fintech platform that delivers integrated payment, multi-currency business accounts, and financial IT infrastructure. Role Overview This is a hands-on opportunity to shape how corporate clients are acquired, onboarded and supported. You will develop the sales team while personally winning new business. Your work will influence revenue growth, client retention and the customer experience. Key Responsibilities Lead corporate client sales, onboarding, account management and client success, with accountability for acquisition, revenue and retention targets. Build, coach and motivate the sales team as a player-coach, while staying active in client acquisition. Define and execute the go-to-market strategy for corporate payment and business account solutions. Attract and close new corporate clients through your network and industry events, while growing existing relationships. Own the pipeline from lead generation through onboarding, including forecasts and management reports. Work with Product, Compliance and Operations on service and pricing decisions informed by client needs and market feedback. Define and improve client processes from first contact through onboarding and ongoing account management. Analyse revenue per client, conversion, churn and satisfaction to guide decisions and report performance. Oversee service quality for key clients and resolve escalated inquiries and complaints. Requirements Experience in a comparable sales leadership role covering corporate client acquisition and team management. At least 5 years of business development and active B2B sales experience in financial services, including payment or business account solutions. At least 2–3 years of experience managing and developing a sales team. A proven record of meeting sales targets, supported by an existing client base or professional network in the market. Hands-on experience with CRM systems and office software. Additional languages are an advantage. Languages: English C1 Key Soft Skills Analytical thinking and sound decision-making. Clear communication and relationship-building. Organisation and practical problem-solving. Results orientation and customer focus. Ownership, accountability and team development. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits Continuous learning and development opportunities to enhance your skills and career growth

Location: Valletta, Malta Workplace: hybrid About the Client Our client is a full-stack, global fintech platform that delivers integrated payment, multi-currency business accounts, and financial IT infrastructure. Role Overview This is a hands-on opportunity to shape how corporate clients are acquired, onboarded and supported. You will develop the sales team while personally winning new business. Your work will influence revenue growth, client retention and the customer experience. Key Responsibilities Lead corporate client sales, onboarding, account management and client success, with accountability for acquisition, revenue and retention targets. Build, coach and motivate the sales team as a player-coach, while staying active in client acquisition. Define and execute the go-to-market strategy for corporate payment and business account solutions. Attract and close new corporate clients through your network and industry events, while growing existing relationships. Own the pipeline from lead generation through onboarding, including forecasts and management reports. Work with Product, Compliance and Operations on service and pricing decisions informed by client needs and market feedback. Define and improve client processes from first contact through onboarding and ongoing account management. Analyse revenue per client, conversion, churn and satisfaction to guide decisions and report performance. Oversee service quality for key clients and resolve escalated inquiries and complaints. Requirements Experience in a comparable sales leadership role covering corporate client acquisition and team management. At least 5 years of business development and active B2B sales experience in financial services, including payment or business account solutions. At least 2–3 years of experience managing and developing a sales team. A proven record of meeting sales targets, supported by an existing client base or professional network in the market. Hands-on experience with CRM systems and office software. Additional languages are an advantage. Languages: English C1 Key Soft Skills Analytical thinking and sound decision-making. Clear communication and relationship-building. Organisation and practical problem-solving. Results orientation and customer focus. Ownership, accountability and team development. What We Offer Competitive salary aligned with experience Collaborative and transparent team culture High-impact role in a scaling fintech company Recognition of personal milestones and achievements Social benefits Continuous learning and development opportunities to enhance your skills and career growth

This new role within the company is going to be responsible for audit & projects aimed at efficiency and speed improvement in all segments of supply chain.

Research the market and bring new game concepts to life. Shape game mechanics and pay-tables.

Location: Greenwich, Connecticut, United States; New York, New York, United States iCapital is seeking a Global Head of Distribution to lead the commercial strategy and client franchise for its growing Data Solutions business. This senior leader will drive global go-to-market execution, revenue growth, and strategic relationships across the wealth management and private markets ecosystem. Operating at the intersection of Distribution, Product, Technology, and Operations, this individual will translate client needs into scalable solutions and help shape the next generation of iCapital Data Solutions. This role requires a proven business builder with deep knowledge of alternative data management and financial technology. Responsibilities Define and execute the global commercial and go-to-market strategy for Data Solutions across North America, EMEA, and APAC. Drive revenue growth by identifying priority client segments, use cases, partnerships, and new market opportunities. Serve as executive relationship owner for iCapital’s largest and most strategic Data Solutions clients. Build a disciplined global coverage model spanning pipeline development, account planning, pricing, cross-sell, and forecasting. Partner across iCapital to expand Data Solutions relationships with existing wealth managers, RIAs, family offices, private banks, asset managers, and alternative investment firms. Bring client and market insights to Product, Technology, Data, and Operations to inform roadmap priorities and commercialization. Develop strategic partnerships that extend the reach and capabilities of Data Solutions. Lead, develop, and recruit a high-performing global commercial organization with clear goals and accountability. Represent iCapital and Data Solutions with senior clients, partners, and at key industry events. Qualifications 15+ years of experience in financial services, financial data, wealth technology, alternatives, fintech, or information services Proven success leading and scaling global enterprise sales, distribution, or client organizations and driving revenue growth Deep knowledge of alternative data management, financial data, reporting, analytics, and the wealth technology ecosystem Experience managing senior relationships with wealth managers, RIAs, family offices, private banks, asset managers, or alternative investment firms Able to translate complex data and technology capabilities into compelling, scalable commercial solutions Demonstrated effectiveness working across product, technology, data, and operations in a highly matrixed environment Proven ability to attract and lead high-performing global teams Exceptional communication skills and executive presence with senior clients, partners, and internal stakeholders Benefits The base salary range for this role is $275,000 to $300,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We’re looking for a Head of GTM Enablement to build and scale the programs, systems, and habits that help our GTM teams perform. As product delivery accelerates and our portfolio and sales motions grow more complex, you’ll ensure the field keeps pace—turning new capabilities into effective execution without adding unnecessary overhead. You’ll lead a distributed enablement team and partner with leaders across Sales, Marketing, Product, Customer Engineering, Deployed Engineering, and Revenue Operations. You’ll balance global standards with role and regional needs so priorities translate across regions and roles. Success means faster ramp, stronger field execution, and measurable contributions to pipeline and revenue—not simply more training. You’ll own the strategy and orchestration behind AI in the field: one consistent, continuously current body of GTM knowledge that the tools other teams build can rely on, so delivery, effectiveness, measurement, and scaling all improve as the field grows. You’ll be equally deliberate about where humans remain essential: the conversations and strategic direction that enabling GTM at large requires. WHAT YOU’LL DO SET THE GLOBAL ENABLEMENT STRATEGY - Define and execute a GTM enablement strategy aligned with revenue growth, customer expansion, and market priorities. - Partner with executive and regional leaders to identify capability gaps and execution bottlenecks, directing investment toward the highest-impact opportunities. - Own enablement planning, budget, governance, and operating cadence, with clear priorities, ownership, and success measures across onboarding, technical and product enablement, and outbound enablement. - Decide where AI changes the enablement model and where human-led work stays, and set the standard the rest of GTM builds against. BUILD PROGRAMS THAT IMPROVE FIELD PERFORMANCE - Develop role-based enablement for Account Executives, Account Managers, Sales and Business Development Representatives, Partner/Channel Managers, Customer Engineering, and Deployed Engineering. - Tailor programs by segment, industry, and geography where it improves execution, preparing teams to support multiple use cases, buyer types, and platform opportunities. - Design and scale role-based 30/60/90-day onboarding that accelerates time to productivity and, for sellers, time to first deal. - Establish continuous learning, coaching, and certification programs that reinforce skills beyond onboarding. - Embed enterprise sales methodologies into day-to-day workflows, deal reviews, and pipeline inspections. - Equip frontline managers to reinforce skills, inspect execution, and coach consistently—making enablement part of how teams operate, not a separate training activity. - Structure programs so the knowledge behind them can be reused by AI-assisted practice, reinforcement, and certification, extending reach without proportional headcount. - Keep human coaching where it changes behavior, so scalable programs extend reach without replacing the conversations that build skill. TURN PRODUCT KNOWLEDGE INTO CUSTOMER VALUE - Partner with Product Management and Product Marketing to deliver timely, role-specific training and certification as new capabilities launch. - Own the internal training, practice, and reinforcement behind customer-facing messaging and assets, so GTM teams apply them effectively. - Turn product and market expertise into practical playbooks, competitive guidance, demo guides, and value-selling resources that are current, easy to find, and useful in customer conversations. - Own which assets are canonical, so every team and tool works from the same version as products and markets change. - Turn patterns from customer conversations, deal outcomes, and field feedback into updates to that knowledge, so what the field and its tools know keeps improving. LEAD AND SCALE A GLOBAL TEAM - Build, coach, and develop a high-performing team of enablement professionals supporting team members across the Americas, EMEA and APAC. - Establish clear decision rights and collaboration practices across global and regional teams, balancing consistency with local market needs and competitive dynamics. - Hire and develop for knowledge architecture and program strategy, not just content production, so the function can run without depending on you. SET THE SYSTEMS VISION AND OWN MEASUREMENT - Set the enablement technology vision across learning, content management, and conversation intelligence, and work with GTM Systems and GTM Engineering to execute it, including embedding enablement into workflows. - Define what canonical GTM content exists, who maintains it, and how it stays current, so the tools GTM Systems and GTM Engineering build operate from one source instead of diverging copies. - Lead the orchestration across GTM Systems, GTM Engineering, Product Marketing, and Revenue Operations, setting requirements for how their tools consume, refresh, and contribute back to that knowledge so quality compounds rather than drifts. - Build measurement frameworks and executive reporting that connect enablement investments to skill application, behavior change, pipeline, and revenue outcomes across roles and regions. - Use performance data, manager input, and field feedback to continuously improve programs and prioritize resources. WHAT YOU’LL BRING - 10+ years of relevant experience in GTM enablement within high-growth B2B SaaS organizations, including significant leadership experience. - A demonstrated track record of building and scaling global enablement teams and programs across multiple regions. - Experience supporting complex enterprise sales motions for technical products, enabling multiple GTM roles across use cases, buyer types, and the full buyer and customer lifecycle. - Practical AI fluency, with the judgment to lead strategy and orchestration rather than build tools yourself: what AI can carry, what the knowledge behind it must look like, and where human judgment stays in the loop. - Experience standing up or governing a shared knowledge or content system that multiple teams and tools depend on. - Deep expertise in enterprise sales methodologies such as MEDDPICC, Command of the Message, Challenger, or Value Selling—and a practical approach to embedding them into field execution. - Proven success designing onboarding, ongoing learning, product enablement, and manager coaching programs. - Experience partnering with systems and engineering teams to deliver enablement technology, with enough fluency to set requirements without owning the platforms yourself. - Strong analytical skills, with the ability to evaluate program effectiveness and communicate business impact to executive stakeholders. - Exceptional communication, storytelling, and cross-functional influence skills. - Credibility with field leaders and sellers, and the judgment to know when a conversation or coaching moment will move behavior more than a scalable program. - A builder’s mindset: the ability to define strategy, systems, and standards while staying close to execution in a fast-moving environment. - Bonus: experience leading or enabling customer-facing technical teams, such as Customer Engineering, Deployed Engineering, or Solutions Engineering, alongside a revenue organization. HOW WE’LL MEASURE SUCCESS - Shorter time to full productivity across GTM roles and faster time to first deal for sellers. - Measurable contributions to improved win rates, average contract value, and pipeline velocity. - Consistent application of core sales methodologies, reinforced through frontline manager coaching and deal execution. - Demonstrated skill development and sustained behavior change—not just participation in training or adoption of tools. - Field readiness that keeps pace with product delivery and growing business complexity, with teams prepared to execute on new capabilities, use cases, and sales motions as they launch. - AI tools across GTM operating from one current knowledge base, with less rework, drift, and duplicated content, and less administrative work in delivery. - Broader enablement coverage at a lower cost per program, showing the field reached more often without proportional headcount. - Coaching quality as rated by managers and sellers, not just coaching activity. - Improved field and manager satisfaction with enablement, alongside positive trends in GTM team retention. Salary: $225,000-$255,000 COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Общаться с бизнес-заказчиком и командами разработки на одном языке, обеспечивать прозрачность целей и ожиданий; Планировать и контролировать сроки, риски и качество, чтобы обеспечить выполнение договорённостей с бизнесом;

Ищем человека, который станет правой рукой собственника и будет действовать от имени руководителя. Задача — держать под контролем все процессы в команде и доводить любую проблему до решения.

Руководить аппаратом и грамотно распределять задачи; Управлять каскадом поручений от Генерального директора и Совета, выявлять конфликты и устранять дублирование;

Мы в Flipper ищем Head of Production Test Engineering, который залидит небольшую команду и подготовит производственное тестирование для запуска Flipper One. Ищем не просто менеджера, а hands-on инженера, который сам разрабатывал тестовые стенды, автоматизировал тестирование и запускал тестовые линии на производстве.

Ищем Affiliate & Partnerships Lead, который возьмёт на себя рост и развитие всей партнёрской экосистемы компании. Вы будете расширять партнёрскую сеть, улучшать аффилиатную программу, выстраивать масштабируемые процессы и находить новые точки роста, напрямую влияющие на выручку.

Задачи: — Руководить группой SMM в Ozon, развивать блоги Ozon для предпринимателей в России и СНГ. — Реализовывать SMM-стратегию, придумывать форматы контента, тестировать гипотезы. — Управлять командой штатных и внештатных сотрудников. Требования: — Опыт работы более 6 лет. — Опыт управления командой и уверенная работа в высоком темпе. — Знание трендов и понимание контента для предпринимателей. — Базовые навыки работы с графическими и видеоредакторами, а также с нейросетями.

Задачи: — Организация и контроль ежедневной работы специалистов по мониторингу, включая расстановку приоритетов, контроль загрузки и координацию смен. — Обеспечение непрерывного контроля ключевых метрик клиентского сервиса (SLA, AQT, AHT, Occupancy и другие) по очередям и направлениям. — Контроль своевременного выявления и эскалации резких отклонений метрик, проведение оперативного и ретроспективного анализа причин изменений показателей. — Реализация инициатив по повышению эффективности и автоматизации работы группы мониторинга. — Подготовка регулярных отчетов о доступности, качестве обслуживания и эффективности работы смены, дня, месяца. — Обеспечение объективной и своевременной оценки доступности контактного центра. — Анализ результатов мониторинга, выявление системных ошибок и разработка мероприятий по повышению качества целевых показателей контактного центра. Требования: — Высшее образование, предпочтительно в области информационных технологий, анализа данных, математики, экономики, менеджмента или смежных областях. — Опыт работы в банковской сфере в обслуживании физических или юридических лиц более одного года с целевым выполнением ключевых показателей эффективности или релевантный опыт. — Опыт работы экспертом по мониторингу в отделе мониторинга от 6 месяцев или профильный опыт в других компаниях. — Знание и четкое понимание метрик клиентского сервиса. — Опыт руководства небольшими командами от 6 человек. — Навыки анализа данных: сбор, очистка, обработка, структурирование, проверка корректности и интерпретация результатов. — Грамотная устная и письменная речь, высокий уровень грамотности и внимательность к деталям. — Навыки работы с вычислительной и организационной техникой. — Уверенное владение Microsoft Excel на продвинутом уровне: сводные таблицы, логические и аналитические функции, работа с большими массивами данных. — Знание Power Query и инструментов визуализации данных будет преимуществом. — Навыки подготовки аналитической, регулярной и управленческой отчетности. — Развитые коммуникативные навыки, умение аргументировать позицию, предоставлять конструктивную обратную связь и разрешать рабочие разногласия. — Навыки организации работы, планирования, расстановки приоритетов и контроля исполнения задач. — Ориентация на результат, ответственность, системное и аналитическое мышление. Условия: — Свобода действий в принятии решений. — Достойный уровень заработной платы. — ДМС со стоматологией. — График работы 5/2 с 9:00 до 18:00. — Профессиональная команда. — Возможность развиваться вместе с бизнесом.

Location: Novi Sad Workplace: OnSite Head of People Location: Novi Sad, Serbia (on-site, 4-5 days per week) Reports to: CEO (US-based) Company size: ~35 employees (Serbia and US) The Opportunity Our client is looking for its first Head of People: a senior, hands-on partner to the US-based CEO and the leadership team. You will build and protect the culture of the Novi Sad office, support managers, and make sure the Serbian engineering team and the US team work as one. You’ll be the only person in HR at first, so you need to be comfortable covering a lot of ground. The Role You’ll be in the Novi Sad office every day, working directly with the team. The core of the job is people and culture: helping teams when problems come up, coaching managers, keeping expectations clear, and building an environment of trust, transparency and ownership. You’ll work closely with our Chief of Office in Serbia and the VP of Engineering, and report to a CEO who moves fast. Key Responsibilities 1. Culture and Team Health - Build and maintain a strong, unified culture in the Novi Sad office and keep it aligned with the US team. - Step in when issues arise (policy compliance, team conflicts, underperformance) and handle them directly and fairly. - Run regular pulse checks and give the CEO a clear picture of how the Serbian team is doing. 2. Management and Performance - Coach engineering leads and managers to lead their teams effectively. - Introduce clear, objective performance expectations and review cycles. - Help identify top performers and address underperformance. 3. Hiring and Onboarding - Own the hiring process end to end: define roles, run interviews, make sure candidates have a fast, quality experience. - Manage and work with freelance recruiters for sourcing. You don’t need to source candidates yourself. - Own onboarding and offboarding. 4. HR Operations and Compliance - Keep contracts, policies and benefits compliant with Serbian labor law and aligned with market practice. - Work with the Chief of Office (who handles payroll) and external legal support where needed. - Support onboarding of future US and EU employees. About You - 7+ years in HR / People Ops, including time in a senior or leadership role with real responsibility for people and culture, not only HR operations or recruiting. - Hands-on experience dealing with personnel issues: working with managers, teams and individuals, coaching, difficult conversations. - Experience in a software or tech company and with international teams. Experience with US-based companies is a plus. - University degree (law, HR, psychology, business or similar is a plus). - Working knowledge of Serbian labor law and employment contracts. - Fluent English and Serbian. Comfortable presenting to the CEO and sitting down 1-on-1 with a junior developer. - Based in Novi Sad (or ready to relocate before the start date) and committed to working from the office 4-5 days a week. - Available for an occasional evening call with the US (1-2 per week, typically 30 minutes). Nice to have - Experience in technical recruiting or in automotive / embedded software. - Experience managing an HR team or freelance recruiters. - Law degree. What we offer Full-time contract, private health insurance, 20 days of paid vacation plus sick leave and Serbian public holidays, a direct line to the CEO and real influence on how the company grows.

• Опыт в маркетинге от 4 лет (от 2 лет на управленческой позиции). • Строго обязателен опыт в EdTech / онлайн-школах.