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Location: LUKULA AU KONGO CENTRAL About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. À propos de GiveDirectly GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique. Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière. Pour en savoir plus sur notre action et nos resultats ,visitez : www.givedirectly.org Mission du poste Sous la supervision du MANAGER TERRAIN, il est responsable de la gestion quotidienne de son équipe (équipe de suivi), notamment de la planification du travail et de la gestion de l'équipe, du suivi des performances de l'équipe et des individus, de la réalisation des objectifs, du monitoring et coaching des agents de terrain et de l'identification des possibilités d'atténuation des risques et d'amélioration des processus. Le gestionnaire de terrain associé(e) sera chargé(e) de synthétiser régulièrement des mises à jour sur les performances de l'équipe ainsi que sur les réussites et les difficultés rencontrées sur le terrain. Ce rôle récompensera une gestion du personnel exceptionnelle, des compétences organisationnelles, un jugement de qualité sur les défis opérationnels, une flexibilité aux tâches et un engagement fort en faveur de la productivité de l'équipe et des individus sous sa supervision.  . a. Compétences techniques et comportementales requises Compétence requise dans la collecte des données qualitative et quantitative sur le terrain Excellentes aptitudes dans la communication seul à seul avec des bénéficiaires sur le terrain Forte capacité de travail dans un environnement peu sécure et résistance exceptionnelle au stress, et au travail sous pression Capacités exceptionnelles de leadership et succès avéré dans le travail dans une équipe genrée Capacité exceptionnelle à résoudre et/ou à remonter des problèmes opérationnels complexes à sa hiérarchie de manière claire, précise et concise. Alignement sur les valeurs fondamentales de GiveDirectly, sa culture et un engagement à faire progresser la mission de GD. Attitude positive, forte éthique de travail et esprit d'équipe. Intérêt marqué pour être le moteur du maintien et/ou de la création d’une énergie positive quotidienne au sein de l’équipe Capacité avérée à travailler de manière très indépendante et autodirigée, tout en communiquant efficacement sur les lacunes et les risques perçus ou réels pouvant impacter les opérations ou l’organisation d’une manière générale. Profil Recherché Diplôme universitaire (Licence) ou équivalent dans un domaine pertinent. Au moins 3-5 ans d’expérience  comme officier terrain ou Enquêteur Avoir la capacité de travailler dans un environnement multiculturel. Pouvoir organiser son travail et les établir des priorités Etre capable d'entretenir des relations de travail dans un esprit d'équipe. Bon niveau de français écrit et parlé,Permis de conduire valide sans contravention et bonnes techniques de conduite si nécessaire Maîtrise de la langue Kikongo,de Lingala et du Français; l’anglais pourrait être un atout. C.Valeurs de GiveDirectly Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres. L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus. Être proactivement franc : Nous parlons et communiquons les informations en toute franchise. Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre. Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable. Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons. Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions. Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu d. Comment postuler Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le https://boards.greenhouse.io/givedirectly chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre   2026 à 17h00 précises Heure de Kinshasa. Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés) En cas de difficulté technique écrire à drc-recruitment@givedirectly.org Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée. Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature. ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL : whistleblower@givedirectly.org Nos engagements GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité. Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus. Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à whistleblower@givedirectly.org Cette adresse sert uniquement à signaler un problème, jamais à postuler. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE We're looking for a Principal, Product Analytics who loves getting to the bottom of things. You'll do the deep investigative and technical work that explains why users and customers behave the way they do, and turn it into decisions that change the product and the business. We're building a more proactive data function, and this role is its deep-investigation engine. You'll take ambiguous, high-stakes questions about user behaviour and customer experience and follow them wherever the data leads, across acquisition, activation, usage and the wider customer journey. You'll work hands-on and independently, partnering with Product Managers, engineering managers and commercial teams, and working alongside a VP of Growth who will set the function's direction and build the team. Your findings will inform experiments, the roadmap and company strategy.   WHAT YOU'LL DO - Go looking for what nobody asked about. This is the heart of the role. You'll notice when something looks off in a funnel, a cohort or a metric, disappear into it, and come back with a product issue, a cost leak or an opportunity nobody was looking for. You set much of your own agenda, and you don't wait for a request to start digging. - Lead deep investigations into user behaviour and customer experience across product and non-product touchpoints, including support, customer success and sales. - Find where activation breaks. Identify failure points in the user journey, including those that could become productised capabilities. - Understand acquisition and intent. Dig into acquisition channels, user use cases and what people are actually trying to achieve. - Do rigorous causal and statistical work. Go beyond correlation with regression, causal analysis and well-designed experiments, and be clear about what the evidence does and doesn't support. - Build models that drive action. Apply data science to real business problems, such as churn modelling that can trigger real-time product action, and explain clearly how models are applied and what impact they have. - Analyse unstructured and AI-specific data. Work with agent-user conversations, context layers and evaluation systems alongside structured product data. - Size opportunities. Produce market opportunity sizing that helps the business prioritise. - Measure how we build. Partner with engineering managers on organisational productivity metrics. - Communicate for impact. Translate findings into clear recommendations for product teams, management and executives. WHAT WE'RE LOOKING FOR   MUST-HAVES - Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions. - Data science and modelling experience, and the ability to explain how you applied it and what business impact it had. - Strong grounding in correlation, regression and causal analysis. - A proactive approach. You surface insights and shape the agenda rather than working to a brief. - Genuine curiosity. You notice what looks off and dig until you understand why. - Clear communication with management and executives about business impact, simplifying complex analysis into actionable recommendations. PREFERRED - Experience with unstructured data. - Experience at an AI-native company, or with the added data complexity AI products bring. - Understanding of subscription businesses. - Understanding of the PLG motions in a B2B space. BONUS POINTS IF YOU'VE… - Worked on multi-product platforms where upsells, cross-sells and bundling were a key revenue driver. - Worked alongside qualitative research, connecting the what (data) with the why (qual). - Done pricing and packaging work: willingness-to-pay, price testing, bundle performance. - HOW WE WORK We optimise for responsibility and freedom. - No ticket conveyor belt. We run on ownership and a small number of high-impact projects. - Close collaboration with Product, Engineering, Growth and commercial teams to ship real outcomes. - A bias toward pragmatic solutions that get used, measured and improved. WHY JOIN - Do the hardest, most interesting analytical work in the company, with direct line of sight to product and strategy decisions. - Work across structured and unstructured data, customer conversations and AI evaluation, at the intersection of product usage, AI and revenue. - Independence and impact at principal level, without the management overhead.

Location: San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the Corporate Account Manager Lead, you'll lead a team of Account Managers across our highest-velocity, highest-volume post-sales segment. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value across a large, fast-moving book of accounts. This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and Corporate is where that scale shows up first - more accounts, more velocity, and less room for anything that doesn't repeat well. The decisions you make around segmentation, playbook design, and how AI agents and automation get embedded into everyday AM workflows will define how this motion performs as volume keeps growing. Making ElevenAgents the agent of choice across the Corporate portfolio is a core part of that expansion playbook. You will: - Lead, coach, and develop a high-performing Corporate Account Management team, owning team quota performance, retention, expansion, and cross sell goals across a high-volume book of business. - Drive revenue outcomes as a core mandate - building a team culture where expansions and cross-sells are owned with the same rigor as any quota-carrying sales function. - Design and implement repeatable, scalable playbooks for renewals, expansion, and adoption that hold up across hundreds of accounts, not just a handful. - Embed AI agents and automation into AM workflows by default, so the team can manage growing volume without simply adding headcount. - Champion AI fluency across the team: set expectations, build capability, and create an environment where every AM is actively experimenting with and adopting AI-powered approaches to their work. - Set strategic direction for how the Corporate segment is structured and staffed as the business scales, partnering closely with RevOps, Comp/Finance, and CX leadership. - Represent the voice of the customer in leadership discussions, influencing roadmap, tooling, and revenue strategy. REQUIREMENTS - 5+ years of experience in Account Management, Sales, Customer Success, or post-sales roles within SaaS, ideally with meaningful exposure to high-volume, transactional or corporate-segment books of business. - Proven track record of owning and exceeding revenue targets (renewals, expansion, NRR/GRR, cross sell), with a clear commercial instinct. - 2+ years of direct people leadership experience - managing AMs/CSMs, driving team quota, and developing talent through coaching and enablement. Passion for building a high-performance, feedback-driven culture grounded in accountability and customer impact. - Deep AI fluency: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are ready to lead a team through a meaningful shift in how work gets designed and executed. - Strong player-coach mindset: comfortable managing accounts directly while leading others to excel in their own portfolios. - Expertise in post-sales methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling) adapted for a high-volume, scaled motion. - Strategic operational thinking: able to make sound calls on segmentation, playbook design, and process at scale as account volume grows. - Strong analytical and operational skills: adept at using data to identify performance trends, optimize workflows, and forecast outcomes across a large book. - Bonus: Hands-on with tools (ElevenLabs, Salesforce, Gong, Lemlist, Sigma) and capable of improving data quality, visibility, and usage insights across the team. LOCATION This role is remote-first, so it can be executed from anywhere in the U.S., with the ability to operate between GMT-4 and GMT-7 timezones required. We'd love for you to be based in New York or San Francisco where you can work out of our office, but it's not a requirement. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. QMO is responsible for the quality benchmark that every Hasbro project adheres to — covering requirements through closure — across AI, automation, manual, performance, security, and compatibility testing. The team is transitioning from manual and legacy scripted automation to AI-enhanced testing, involving a move to Playwright and embracing Tosca's agentic AI features. We're hiring a Lead QA Engineer to lead our transition to AI-enhanced test automation. This is a technical leadership role without formal direct reports. You will develop the automation strategy and directly guide the daily automation and AI efforts of our offshore vendor team. You will advise the technical aspects of our Selenium-to-Playwright migration, the integration of Tosca's AI/agentic features, and test coverage across SAP, P2M, and Hasbro CLM(which is migrating to AWS). We seek someone highly skilled to help build the future of our QA processes! Key Responsibilities Develop and lead the technical strategy for AI-enhanced test automation. This reduces dependence on manually written scripts by adopting AI and agentic automation methods, such as Tosca's agentic AI capabilities. Lead the migration of automation suites from Selenium to Playwright, including framework architecture and standard methodologies. Manage the daily automation and AI-related activities of our offshore vendor team, determining priorities and evaluating output quality — without formal people-management responsibility. Take ownership for test case management and regression/defect tracking methods in qTest, ensuring they grow alongside the team's automation-first approach. Collaborate with SAP and P2M functional teams to integrate automation coverage into their release cycles. Support QA needs for Hasbro CLM through its migration to AWS, including planning test coverage on the new platform. Translate business and QA strategy into concrete implementation plans — proactively identifying risk and next steps rather than completing a fixed task list. Provide updates on automation progress, potential risks, and suggestions to QA leadership. Required Qualifications 6+ years of QA automation experience, including demonstrated lead-level ownership of automation strategy. Practical experience with Tricentis Tosca, including building, structuring and maintaining automation scripts Solid practical experience with Playwright, including firsthand involvement in transitioning automation suites from Selenium. Demonstrated experience applying AI-augmented automation approaches to reduce manual script authoring — not just traditional record-and-playback or hand-coded scripting. Experience with qTest for managing test cases and tracking regression/defects. Testing background across SAP and P2M platforms. Practical understanding of or direct experience with AWS services. Experience directing or closely coordinating the work of an offshore vendor QA/automation team. Proven capability to convert business and test strategy into a detailed action plan, instead of merely finishing assigned tasks — showing solid responsibility and discernment. Preferred Qualifications (Nice to Have) Experience with NeoLoad or a comparable performance testing tool. Familiarity with Azure (SharePoint Framework, Azure Functions) — Hasbro CLM's current platform ahead of its AWS migration. Exposure to RMS and CSP platforms. CI/CD pipeline experience (e.g., GitHub Actions, Azure DevOps, Jenkins). Scripting/programming proficiency in Selenium, JavaScript/TypeScript or Python. Experience with security and/or compatibility testing. Familiarity with Power BI or similar reporting/dashboard tools. Effective communication abilities, including confidence in updating senior leadership on status and suggestions. We are an Equal Opportunity / Affirmative Action Employer Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $124,800 — $187,300 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.  Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey. Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff. Team Composition: 1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner Responsibilities: Lead the design and development of architectural solutions and prototypes alongside the system architect and development team. Build, test, and debug high-quality back-end and front-end code. Support seamless product operation by addressing customer cases and ensuring system reliability. Continuously monitor and optimize development processes to enhance team productivity and quality. Drive adoption of innovative tools, standards, and best practices in software development. Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals. Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth. Requirements: 6+ years of overall programming experience, strongly focusing on .Net At least 3+ years in a technical lead or team lead role, guiding teams successfully. Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles. Confident knowledge of C# language and modern .NET platform (.NET6+). ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services. Source control systems like Git, SVN, experience with branch, merge, rebase. Unit testing, mocking, NUnit, Mock, Postman. English level - Upper–Intermediate or higher (spoken and business writing). Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus. Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are seeking a passionate, proactive, and results-driven .NET Technical Lead (Marketing area) who is excited to contribute to a fast-growing and innovative company.  Here, the teams develop the Creatio Agentic Marketing Platform as an end-to-end, enterprise-level marketing automation product that enables intelligent, personalized engagement across the entire customer journey. Creatio Marketing is developed as an AI-native platform, using intelligent automation and AI agents to generate, personalize, and optimize content for every segment, channel, and touchpoint - from first interaction to sales handoff. Team Composition: 1 Technical Lead, 3 Developers, 1 QA, 1 Agile Coach, 1 Product Owner Responsibilities: Lead the design and development of architectural solutions and prototypes alongside the system architect and development team. Build, test, and debug high-quality back-end and front-end code. Support seamless product operation by addressing customer cases and ensuring system reliability. Continuously monitor and optimize development processes to enhance team productivity and quality. Drive adoption of innovative tools, standards, and best practices in software development. Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals. Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth. Requirements: 6+ years of overall programming experience, strongly focusing on .Net At least 3+ years in a technical lead or team lead role, guiding teams successfully. Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles. Confident knowledge of C# language and modern .NET platform (.NET6+). ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs, containerized services. Source control systems like Git, SVN, experience with branch, merge, rebase. Unit testing, mocking, NUnit, Mock, Postman. English level - Upper–Intermediate or higher (spoken and business writing). Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus. Nice to have: Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: United States; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for someone to join our Sales Strategy & Operations team and own how ElevenLabs goes to market by vertical. As we shift from a horizontal motion to a vertical-led one, you will go deep on each of our top verticals — the buyer, the use cases, the competitive landscape, and what it takes to win — and turn that into a repeatable playbook for launching and scaling each one. As part of the Revenue Operations team, you'll sit at the center of the vertical GTM motion, working with Product Marketing, Forward Deployed Engineering, Product, and Sales leadership to define each vertical's strategy, surface product gaps, and drive cross-functional alignment until every vertical is launched and performing. This is a role for someone who wants to shape a new market from the ground up, not maintain an existing one. In this role, you will be responsible for: - Vertical Deep Dives - Own the research and strategy for each top vertical: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and where ElevenLabs wins. - Vertical Launches - Run the end-to-end launch of each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews. - Cross-Functional Alignment - Drive alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines. Be the single thread that keeps every function moving in the same direction. - Product Needs - Dig deep into what each vertical requires from the product — integrations, compliance, features, workflows, and translate field signal into prioritized, evidence-backed requirements for Product. - Data-Driven Strategy - Define the metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption), build the dashboards, and use the insights to decide where to double down or pull back. - Leadership Partnership - Serve as a trusted advisor to Sales and GTM leadership on where to invest by vertical, with clear recommendations and regular performance reporting. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - 4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion - Proven track record of taking an ambiguous strategic question to a structured answer, then driving execution across teams. - Deep curiosity about industries — you enjoy learning how a healthcare, financial services, or retail buyer actually operates and what they need - Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) - Excellent communication and influence skills, with the ability to align Product, Marketing, and Sales leaders without direct authority. - Highly adaptable, with a proactive approach to problem-solving and comfort operating in a fast-moving, undefined space. - Strong coachability and willingness to learn and adapt to new challenges. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.   Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: - Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself. - Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure. - Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul. - Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you   What You'll Bring - BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field. - 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles. - Linux administration skills. - Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus. - A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus. - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC. - Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise. - Outstanding soft skills, excellent verbal and written communication skills. - Project management experience and the ability to handle multiple clients simultaneously. - Strong organizational skills. What You'll Be Doing - Design solution architecture for Teleport in a customer environment - Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer. - Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases. - Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization. - Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport. - Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization. - Document the customer's business goals and challenges to align Teleport to provide the most value possible. - Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions. - Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities. - Collaborate with Sales and Product to provide valuable feedback for product improvement. - Support our broader Teleport customer base seeking new solutions and best practice recommendations. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Mumbai, India Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Regional Director, Student Recruitment role represents an unparalleled opportunity to make a significant and lasting impact in a high growth business. The Regional Director will bring strategic vision, focus and innovation to enable future growth in a competitive market. This is a key role working on the creation, implementation and delivery of International Student Recruitment Strategy, with a particular and immediate focus managing and developing regional based team to lead on the establishment and cultivation of B2B agency partnerships, leading schools, governments and other channels for the recruitment of international students. The post holder is responsible for developing and executing activities to achieve international student recruitment targets, developing existing and future international target markets and ensuring a smooth and effective integration with the respective institution. The successful candidate will be based ideally in their home country and must have experience working in and managing small, high performing teams in a fast-moving environment, and will be able to communicate with our stakeholders with tact and diplomacy. Key Responsibilities The Regional Director will: · Work on the strategy and vision regarding international student recruitment into integrated deliverable operational plans; monitoring and evaluating performance against agreed targets and timely reporting of progress of results and outcomes for International Student Recruitment and business development. · Creating and leading recruitment activity to generate business and identify new recruitment markets and channels, ensuring continual development of new business and sustainability of existing channels. · Recruitment, co-ordination and monitoring of a network of agents and other channels to support international recruitment activity. · Build, manage and develop a regional team to help deliverables. · Co-ordinate recruitment activities, including attendance at fairs and events through the development and execution of an integrated plan with associated targets and KPIs. · Critically assess and evaluate recruitment activity in respect of its value for money and investment returns, making changes and improvements as necessary. · Identify emerging risks to recruitment targets and formulate plans to mitigate risks by managing across the breadth of relevant international recruitment activity. · Undertake analysis of data relating to agreed Key Performance Indicators, ensuring that there is appropriate and accurate information available to all those who need it. · Play a role in confronting particular issues as they arise, (whether opportunities or risks) · Lead, motivate, develop and inspire the International Recruitment and Business Development team, structure their activity and performance to deliver results in line with operational and project budgets, providing clear objectives and managing performance against these. · Develop ways of attracting good people to work within the department and to develop and retain talent within it. Ensure that appropriate performance management and succession planning is in place so that the team remains agile and innovative. · Other duties, as required from time to time in line with the seniority and scope of this role. · Work with key stakeholders across the region to improve the evidence base for growth including developing the knowledge base on regulatory, legislative and operational landscapes. This includes identifying opportunities for policy change and new partnerships. · Be a credible voice of authority on global private education, and develop knowledge in these areas, including being a source of advice and support to BDMs on their planning and activities. · Develop, manage and maintain a network of overseas institutions and agencies to establish effective recruitment pipeline development and referral channels. Experience & Skills · Takes a consultative sales approach, always aiming for ‘win-win’ outcomes that best benefit the company, students’ interests and other stakeholders · A general understanding of market trends in education- private and public sectors- and international student recruitment · A positive and determined approach to researching and analyzing new business opportunities · Combination of experience working directly for a university, language school and school/college network with a focus exclusively on student recruitment. · Excellent organizational and time management skills including ability to cope with competing demands and to prioritize tasks · Developing and creating business plans to enable market entry · Strong client management skills · Analytical and problem-solving abilities · Ability to use own initiative and pay close attention to detail · Achieving or surmounting revenue targets · Confident in dealing with various levels of seniority · Strong communication skills in all forms, including written, oral, email, telephone, and presentations · Capable of working independently, and having responsibility as an individual · Experience building student recruitment pipeline. · Strong B2B and B2C experience with agents. · Leading teams based across the region · Salesforce implementation and leadership The post holder will be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. There will be a need to undertake extensive business travel. Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time. Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Mumbai, India Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Regional Director, Student Recruitment role represents an unparalleled opportunity to make a significant and lasting impact in a high growth business. The Regional Director will bring strategic vision, focus and innovation to enable future growth in a competitive market. This is a key role working on the creation, implementation and delivery of International Student Recruitment Strategy, with a particular and immediate focus managing and developing regional based team to lead on the establishment and cultivation of B2B agency partnerships, leading schools, governments and other channels for the recruitment of international students. The post holder is responsible for developing and executing activities to achieve international student recruitment targets, developing existing and future international target markets and ensuring a smooth and effective integration with the respective institution. The successful candidate will be based ideally in their home country and must have experience working in and managing small, high performing teams in a fast-moving environment, and will be able to communicate with our stakeholders with tact and diplomacy. Key Responsibilities The Regional Director will: · Work on the strategy and vision regarding international student recruitment into integrated deliverable operational plans; monitoring and evaluating performance against agreed targets and timely reporting of progress of results and outcomes for International Student Recruitment and business development. · Creating and leading recruitment activity to generate business and identify new recruitment markets and channels, ensuring continual development of new business and sustainability of existing channels. · Recruitment, co-ordination and monitoring of a network of agents and other channels to support international recruitment activity. · Build, manage and develop a regional team to help deliverables. · Co-ordinate recruitment activities, including attendance at fairs and events through the development and execution of an integrated plan with associated targets and KPIs. · Critically assess and evaluate recruitment activity in respect of its value for money and investment returns, making changes and improvements as necessary. · Identify emerging risks to recruitment targets and formulate plans to mitigate risks by managing across the breadth of relevant international recruitment activity. · Undertake analysis of data relating to agreed Key Performance Indicators, ensuring that there is appropriate and accurate information available to all those who need it. · Play a role in confronting particular issues as they arise, (whether opportunities or risks) · Lead, motivate, develop and inspire the International Recruitment and Business Development team, structure their activity and performance to deliver results in line with operational and project budgets, providing clear objectives and managing performance against these. · Develop ways of attracting good people to work within the department and to develop and retain talent within it. Ensure that appropriate performance management and succession planning is in place so that the team remains agile and innovative. · Other duties, as required from time to time in line with the seniority and scope of this role. · Work with key stakeholders across the region to improve the evidence base for growth including developing the knowledge base on regulatory, legislative and operational landscapes. This includes identifying opportunities for policy change and new partnerships. · Be a credible voice of authority on global private education, and develop knowledge in these areas, including being a source of advice and support to BDMs on their planning and activities. · Develop, manage and maintain a network of overseas institutions and agencies to establish effective recruitment pipeline development and referral channels. Experience & Skills · Takes a consultative sales approach, always aiming for ‘win-win’ outcomes that best benefit the company, students’ interests and other stakeholders · A general understanding of market trends in education- private and public sectors- and international student recruitment · A positive and determined approach to researching and analyzing new business opportunities · Combination of experience working directly for a university, language school and school/college network with a focus exclusively on student recruitment. · Excellent organizational and time management skills including ability to cope with competing demands and to prioritize tasks · Developing and creating business plans to enable market entry · Strong client management skills · Analytical and problem-solving abilities · Ability to use own initiative and pay close attention to detail · Achieving or surmounting revenue targets · Confident in dealing with various levels of seniority · Strong communication skills in all forms, including written, oral, email, telephone, and presentations · Capable of working independently, and having responsibility as an individual · Experience building student recruitment pipeline. · Strong B2B and B2C experience with agents. · Leading teams based across the region · Salesforce implementation and leadership The post holder will be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. There will be a need to undertake extensive business travel. Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time. Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Your impact As our Senior Product Marketing Manager, you'll be leading go-to-market for Mollie's online payments product space.

Location: Remote Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenMusic is a consumer music app where music is the core product: a place to listen, create, remix and share. The team is small, agent-first and sits apart from the main org, with very fast CI, so ideas often ship the same or next day. Today, one engineer runs the whole iOS app alone. We’re looking for a Mobile Engineer to own ElevenMusic across iOS and Android, and to make mobile a driver of the product rather than a downstream port of web features. You’ll build for musicians and creatives, think in systems as well as screens, and work with high autonomy and a high bar for taste. Requirements - Shipped a well-designed, production mobile app that real users love, and can show us what you owned. - Strong systems thinking across mobile and backend. We’re framework-agnostic (Swift UI or Kotlin Jetpack Compose), but expect you to work across iOS and Android. - Exceptional product taste and a clear view on what makes a mobile experience great. - Highly self-directed: you turn loose directions into shipped work and own the outcome. Bonus: musical interest or intuition. Open-source or GitHub contributions. Location This role is remote-first, so it can be executed from anywhere in Europe and the US East Coast, with the ability to operate in GMT-5 to GMT+1 timezones required. If you prefer, you can work from our offices in London, New York, Warsaw, and Amsterdam. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an iOS Engineer to join our growing mobile team and build the Creative App (iOS https://apps.apple.com/us/app/elevenlabs-ai-voice-generator/id6743162587), bringing our audio AI to millions of users. You’ll ship features that integrate tightly with our AI-driven audio models, and work out where focused bets or incremental improvements will move the product most. You’re impact-driven and autonomous, and good at drawing clear conclusions from experimental results. You’ll work closely with design, product and research, and help shape the app’s architecture and technical direction. Requirements - Strong native iOS development (Swift, SwiftUI) with a track record of shipping features that improved engagement - Have designed and run A/B tests, using data to decide what to build next - Comfortable with ambiguity and fast-changing priorities, and able to add structure where it’s needed - Experience owning performance, quality and responsiveness in a production app Bonus - Experience with audio playback or streaming on iOS - Experience building mobile infrastructure for build, test and release pipelines Location This role is remote-first, so it can be executed from anywhere, with the ability to operate in GMT to GMT+4 timezones preferred. If you prefer, you can work from our offices in London, Warsaw, Dublin, Amsterdam and Paris. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Boston Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for a Contract Manager & Deal Desk Specialist to join our team and support contract management and sales operations across the Americas region and LATAM. This role combines contract management (80%) with deal desk support (20%), focusing on preparing and managing commercial agreements, supporting sales quotations, and ensuring accurate and timely processing of requests from Sales and Customer Success teams. The ideal candidate is analytical, detail-oriented, proactive, and comfortable working with complex information, multiple priorities, and cross-functional stakeholders. The role is based in Boston, MA. Responsibilities: Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms, and contract amendments. Process contract-related requests, including preparing new agreements, updating existing contracts, and managing subsequent revisions. Ensure accuracy and consistency of contractual terms, pricing, currencies, contract values, and other commercial conditions. Perform calculations related to contract amendments and assess their impact on financial and commercial metrics. Coordinate contract approvals in accordance with internal policies, approval workflows, and established procedures. Maintain accurate and up-to-date contract-related information and documentation in the company's CRM system. Collaborate with Sales, Customer Success, Legal, and Finance teams to ensure timely processing of contracts and alignment with business requirements. Manage multiple contract requests simultaneously while maintaining high standards of accuracy and meeting deadlines. Support Sales and Customer Success teams in preparing, updating, and processing commercial quotations. Assist with deal structuring, pricing calculations, discounts, and commercial adjustments. Analyze incoming requests, clarify business requirements, and translate them into accurate quotations and supporting documentation. Ensure consistency between sales quotations, commercial terms, and contractual documentation. Maintain accurate deal-related information in the CRM system. Collaborate with internal stakeholders to resolve operational questions related to pricing, quotations, and deal documentation. Requirements: Strong analytical and numerical skills, with the ability to work with calculations, structured data, and complex information. Excellent attention to detail and accuracy when working with documents, figures, and commercial terms. Confident proficiency in Microsoft Office, particularly Excel and Word, including formulas, calculations, and structured spreadsheets. Strong organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines. Excellent communication and interpersonal skills, with the ability to clarify requirements and structure information effectively. Proactive, solution-oriented approach and the ability to work independently. Ability to learn new systems, processes, and business concepts quickly. Ability to perform effectively in a fast-paced environment and manage workloads during peak business periods, including quarter-end closing. Proficiency in English and Ukrainian for effective communication with international and internal teams. Would be a plus: Previous experience in contract administration, document management, sales operations, finance, accounting, legal assistance, or similar administrative roles. Basic understanding of commercial agreements and their key components. Experience working with CRM systems or contract management tools. Familiarity with SaaS business models, pricing structures, or sales quotations. Experience collaborating with international or cross-functional teams. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data. We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend. This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft. Role Scope: You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike. MCP, Skills and GraphQL Strategy: Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike. Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise. Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow. Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core. Ecosystem, Quality and Distribution: Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft. Create a clear approach to MCP quality, reliability, governance, documentation and developer experience. Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data. Translate technical trade-offs into clear product decisions; hands-on coding is not required. What You Will Help Shape: A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise. GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences. A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike. Your Impact: Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems. Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike. Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL. Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance. Your Qualifications: 5+ years of PM experience in technical, platform, AI, developer, or enterprise software. Experience with MCP and Skills, including how agents use tools and guidance to act effectively. Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage. Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes. Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders. Proactive and can-do: take ownership, solve problems, and adapt as you learn. Why This Role Is Unique: You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored. You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value. The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus. What’s Next? Introduction Call with a Recruiter Conversation with the AI Product Director Interview with Product and Engineering, Architecture representatives Final interview with CPO and HRBP Benefits & Perks: 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data. We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend. This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft. Role Scope: You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike. MCP, Skills and GraphQL Strategy: Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike. Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise. Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow. Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core. Ecosystem, Quality and Distribution: Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft. Create a clear approach to MCP quality, reliability, governance, documentation and developer experience. Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data. Translate technical trade-offs into clear product decisions; hands-on coding is not required. What You Will Help Shape: A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise. GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences. A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike. Your Impact: Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems. Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike. Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL. Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance. Your Qualifications: 5+ years of PM experience in technical, platform, AI, developer, or enterprise software. Experience with MCP and Skills, including how agents use tools and guidance to act effectively. Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage. Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes. Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders. Proactive and can-do: take ownership, solve problems, and adapt as you learn. Why This Role Is Unique: You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored. You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value. The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus. What’s Next? Introduction Call with a Recruiter Conversation with the AI Product Director Interview with Product and Engineering, Architecture representatives Final interview with CPO and HRBP Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior Systems Analyst to join Storefront Core, the team building inDrive’s marketplace backend for grocery and restaurant partners. You will own the specifications that our AI pipeline turns into services, with people approving at defined gates. Key Responsibilities Turn partner and customer needs into traceable requirements and stories with Given/When/Then acceptance criteria and edge cases Model the system: state machines (cart, order, payment, refund), domain models, and sequence diagrams Define API contracts and event schemas (OpenAPI, AsyncAPI) and specify partner and payment integrations Specify failure and concurrency behaviour (retries, duplicates, timeouts), and NFRs with concrete numbers Shape service boundaries and data ownership with architects, recorded as ADRs Write specs as machine-readable inputs for AI agents and review their output against intent Work with QA and analytics on test scenarios, events, and KPIs Skills, Knowledge and Expertise 5+ years as a system analyst in e-commerce, marketplace, or grocery Strong requirements and modelling skills (UML/BPMN, state machines, domain models) Solid backend understanding: REST and event-driven systems, API design, idempotency, eventual consistency Confident SQL to verify data yourself Hands-on experience with AI assistants and awareness of their failure modes Clear written English and comfort challenging stakeholders with evidence Nice to have Partner integrations and payments (PCI DSS) Spec-driven or AI-assisted development: prompts, evals, agent instructions Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 70700 EUR gross Final benefits may vary depending on the location.

Location: Kitui About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Kitui LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Kitui County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards The role is Based in Kitui, with regular field visits across Kitui County to support in-person monitoring, coaching, and follow-up. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation from phone to field Willingness to travel regularly to field sites across Kitui County, including remote areas Strong organizational skills, especially managing a remote-first team Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Kamba language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!