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Location: Zagreb, Croatia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a motivated and experienced Ads and Promo Development Manager to drive growth and revenue across our merchant network. This is a strategic role where you will be responsible for developing and implementing local growth strategies and building strong relationships with key industry players. As an Ads and Promo Development Manager, you will act as a strategic partner and growth driver for our merchants - developing tailored advertising and promotion strategies that align with their and our business goals. You will work closely with cross-functional teams, analyze performance, and identify new opportunities to strengthen our presence and drive growth for our merchants. This role calls for a hands-on mentality and a sales mindset, as we continue to build and shape many of our initiatives from the ground up. Responsibilities Develop, scale and execute the local Ads & Promos strategy across restaurant and retail partners, including budget ownership and prioritization Identify growth opportunities and translate them into actionable commercial plans with GOV impact Lead and support strategic B2B conversations, business reviews, and negotiations as the Ads & Promos expert Coach and motivate a team of high performing account managers in executing high-impact Ad and promo campaigns, ensuring budget discipline, strong performance and Merchant growth Collaborate with cross-functional teams, including product, marketing, and sales to ensure business objectives are met Connect global and local initiatives and adapt the strategy together with Marketing for our local market Set up, manage, and optimize ads and promo campaigns; monitor KPIs and performance using Looker Translate data into clear actions and recommendations for local and global stakeholders Our humble expectations Fluency in Croatian and English 2+ years of account management, sales or marketing experience in a high-growth, data-driven B2B environment Proven track record of exceeding revenue targets and managing complex negotiations Strong communication and presentation skills, with the ability to influence Analytical mindset with the ability to extract meaningful insights, and implement data-driven campaign optimizations, as well as using AI in your daily work Proficient in CRM tools (e.g., Salesforce) and sales reporting (Looker) Strong project management and strategic thinking skills, including budget ownership and forecasting Bonus points Experience in retail media / advertising (Performance and / or Paid Media Marketing) Prior enterprise client work What we offer 🌍 Independent work in a dynamic, international team 💙 Employee Assistance Programme - therapy and wellbeing % Discount on your Wolt orders 🏋️ My Clubs partnership with discounted rates for your monthly sports program 💻 Modern work equipment 🏡 Hybrid working (2 home office days per week) 🙌🏼 Team building, sport and company events multiple times a year Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English ! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

About us At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $2B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile’s fastest-growing SaaS companies and aiming for number one worldwide. What You Will Do — Lead acquisition strategy and performance across several client projects — Manage and support a team of UA specialists, ensuring high-quality execution — Build scalable frameworks for targeting, bidding, budgeting, and geo expansion — Drive creative testing cycles in partnership with the Creative Production team — Oversee tracking, event validation, and attribution quality across channels — Conduct weekly client reviews with insights, recommendations, and clear action plans — Align UA efforts with product growth and monetization initiatives — Stay current with industry trends, platform updates, and competitive landscape changes What We Expect — 3+ years of hands-on experience managing paid UA across Meta, Google, TikTok — Proven results scaling mobile apps in multiple verticals — Experience with web-to-web acquisition flows — Strong analytical thinking and comfort with post-ATT measurement approaches — Familiarity with attribution and analytics tools (AppsFlyer, Adjust, Amplitude, Mixpanel, etc.) — Strong understanding of subscription economics — Ability to mentor, guide, and support UA specialists — Confident communicator with experience presenting strategy and performance to clients — Ability to structure experiments, interpret results, and recommend next steps — Fluent English and solid cross-functional collaboration skills It’d Be Great If — Experience with additional channels: Apple Search Ads (ASA), ASO, Google Search, Snapchat, Twitter/X, Pinterest, etc. — Experience managing high-spend campaigns ($1M+ per month) — Background in agency, consulting, or multi-client environments — Experience with subscription-heavy categories or multi-vertical portfolios What’s in it for you — Strong product with industry-best metrics. Adapty is among the top 5 fastest-growing SaaS companies. — Exceptional compensation directly tied to your results. — Direct communication and ownership. No bureaucracy, no politics, just impact. — Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. — Professional support. Language learning, sports, health insurance, laptop coverage, and more.

Location: Poland Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About The Role As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty. Reporting Line - Marketing Director Worksite : Remote Responsibilities Represent the customer voice Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations. Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins. Connect with stakeholders across the business to turn competitor and customer insights into action. Track and boost satisfaction Build a framework to track core satisfaction metrics (CSAT, NPS, CES). Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops. Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher. Build a customer-first culture Lead initiatives that put the customer at the centre of how we work. Challenge the status quo and keep teams accountable for service quality. Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases. Competitor insights & market research Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns. Execute ghost customer analysis to evaluate competitor user journeys and service standards. Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience. CJM & touchpoint optimization Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments. Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers. Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting. Qualifications Leadership and collaboration You influence teams and deliver actionable wins in a complex organisation. You build strong relationships and manage stakeholders effectively. Customer & competitor focus You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages. Commercial mindset You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets. Analytical & research-driven You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations. Communication You communicate complex concepts clearly. Industry Experience (Preferred) Background in finance or investment services. Personality / Mindset Integrity & loyalty Team player with advanced communication and collaboration skills A hands-on, can-do attitude - always looking for solutions and thinking out of the box Overachiever mentality Capability to work and succeed in the fast pace and ever-changing environment We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: UK, London; US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics. WHAT YOU'LL DO - Team Leadership & Product Security Delivery - Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle. - Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems. - Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture. - Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms. Security Assurance & Certification - Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation. - Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act. - Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users. - Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification. Incident Response & Lifecycle Security - Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis. - Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations. Commercial & Bid Support - Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope. - Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions. WHAT WE'RE LOOKING FOR - Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes. - Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments. - Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context. - Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development. - Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner. - Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence. Preferred: - Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems. - Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths. - Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems. - Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme. - Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments. - Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Sliema, Malta Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Team The Operations function at OKX is the engine powering our local business growth and execution. We are a team of product-minded, commercially driven problem solvers who bridge the gap between strategy, customer experience, and compliance. We build scalable workflows, drive market expansion, and champion operational excellence - ensuring we scale the business efficiently and responsibly. What You'll be Doing: Cross-Functional Project Leadership: Lead strategic, high-impact initiatives across Product, Growth, VIP/Affiliates, Compliance, and Customer Support. Product & Tech Operations Bridge: Partner closely with Product Managers and Engineering to align on product rollouts, conduct operational testing, influence roadmap prioritization, and optimize end-to-end customer journeys. Commercial Alignment & Growth Support: Collaborate with commercial and growth teams to scale operational workflows around VIPs and business development initiatives. Process Optimization & Scaling: Continuously analyze operational metrics to uncover inefficiencies, automate manual workflows, and elevate service delivery. Market Insights & Innovation: Research competitor benchmarks and industry best practices to recommend proactive, product-led operational innovations. Local Market & User Insights: Serve as an internal SME on local user behavior, market trends, and operational requirements to refine product-market fit. What We Look For in You: Hands-on Execution & Ownership: Proven track record of planning, driving, and delivering complex cross-functional projects end-to-end in a fast-paced environment. Data-Driven & Commercially Minded: Strong analytical capabilities. Able to interpret product/commercial data, spot operational trends, and translate them into actionable business decisions. Product & Customer Experience Intuition: Familiarity with the product lifecycle, product operations, and testing frameworks, with a sharp instinct for intuitive, high-quality user experiences. Cross-Functional Influence & Self-Starter Drive: Exceptional ability to build relationships across engineering, commercial, and operational teams while rapidly picking up domain-specific context. Problem Solver & Critical Thinker: Comfortable questioning the status quo, navigating ambiguity, and operating independently within a dispersed global team. Tech-Forward & AI-Fluent: Enthusiastic about leveraging emerging technologies and AI tools to eliminate friction, automate workflows, and boost team productivity. Communication & Stakeholder Management: Excellent written and verbal communication skills in English, capable of presenting insights clearly to leadership and key partners. Nice to Haves: Prior experience in a crypto exchange, FinTech or other start up in a regulated industry. Prior experience working in a multinational or matrix environment. Interest in crypto or trading. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact. - Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus. - Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability. - Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so. - Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. - Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so. - Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives. WHAT YOU’LL BRING - 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company. - A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software. - Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders. - A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment. EVEN BETTER… - Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions. - A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues. - Law firm experience at a top-tier, internationally recognized law firm. - Experience working at a high-growth startup and operating with a sense of ownership. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's Business Development team accelerates product distribution and platform growth through partnerships. This role has the potential to drive outsized scope in Notion's journey - we’re partnering with some of the best companies in the world and turn momentum into first-in-kind deals and scaled programs that result in delightful experiences for our customers, and growth for Notion. As Business Development Manager, you'll be the ecosystem partner to our engineering and product teams, launching and deepening integrations with frontier intelligence platforms and the tools our customers already use. You'll be the voice of partners within Notion, shaping our product roadmap and driving adoption of new APIs and developer tools in the ecosystem. You'll also get to design and execute growth strategies that drive new user demand and own relationships with some of our strategic partners like OpenAI, Anthropic, Slack, and Google. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.     WHAT YOU'LL ACHIEVE: - Scale the Notion platform: In close collaboration with partners and Notion’s product and engineering teams, identify, evaluate and facilitate launch of new product integrations. Project manage partner-centric launches - from partner onboarding and implementation, to driving go-to-market and post-launch tracking. - Drive partner strategy: Own and grow relationships with select strategic partners, becoming their voice within Notion. Identify, evaluate and implement new product and co-marketing opportunities that create outsized value for partners, Notion and our shared customers. - Be the best partner to the best partners: As an internal advocate for Notion’s partners, ensure their needs are being considered and reflected in our roadmap and planning. Provide ongoing support to grow our strategic relationships. - Accelerate distribution partnerships: Source, evaluate, and launch first-in-kind partnerships that drive new user demand for Notion. From negotiation to launch and performance tracking, turn successful deals into scalable programs based on adoption and revenue signals.     SKILLS YOU'LL NEED TO BRING: - 7+ years in business development / strategic partnerships / product / growth - Strong product instincts and experience working closely with engineering, product and go-to-market teams - High agency and comfort operating in ambiguity. You can drive clarity where a playbook doesn’t exist yet - Operational rigor, ability to execute end-to-end and manage complex cross-functional projects - Strong communication and negotiation skills. You can tell a clear and compelling story in docs, decks, and in person   NICE TO HAVES: - You've been an early go-to-market or product hire at a fast-growing company before - You have fluency working with ISVs and across developer ecosystems - You’ve built partnerships across multiple regions (AMER, EMEA, APAC)   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $210,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Romania; North Macedonia; Bulgaria; Slovenia; Bosnia and Herzegovina; Slovakia About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a data-driven Remote Performance Marketer to fuel the next phase of our growth. In this role, you will be the engine behind our customer acquisition strategy, managing significant budgets and optimizing full-funnel campaigns across multiple digital channels. This is a high-impact position designed for a strategic thinker who is equally comfortable in the weeds of technical execution and high-level performance analysis. If you thrive on moving needles, testing hypotheses, and scaling profitable ROAS, this is the role for you. Key Responsibilities Plan, execute, and manage paid media campaigns across platforms including Meta, Google, and LinkedIn. Monitor daily performance metrics to ensure all campaigns are meeting or exceeding KPI targets (CAC, ROAS, LTV). Direct the creative process by providing data-backed briefs for high-converting ad copy and visual assets. Conduct continuous A/B testing of landing pages, audiences, and ad formats to improve conversion rates. Analyze complex datasets to identify trends, uncover bottlenecks, and report actionable insights to leadership. Manage budget allocation across channels to maximize efficiency and scale winning strategies. Stay ahead of industry trends, algorithm changes, and privacy updates to maintain a competitive edge. Requirements Proven experience as a Performance Marketer or Growth Marketer with a track record of scaling paid accounts. Exceptional analytical skills and the ability to turn raw data into strategic execution. Deep technical knowledge of tracking setups, attribution models, and conversion APIs. Experience managing monthly ad spends of at least $50k+. Strong copywriting skills with a focus on direct-response marketing. Self-motivated and capable of working autonomously in a fully remote environment. Excellent communication skills for collaborating with cross-functional creative and product teams. Proficiency with the following software and tools is preferred: Advertising: Meta Ads Manager, Google Ads, TikTok Ads, LinkedIn Campaign Manager. Analytics: Google Analytics 4 (GA4), Northbeam, Triple Whale, or Mixpanel. Tracking/Ops: Google Tag Manager, Segment, or Zapier. Creative/CRO: Canva, Adobe Creative Suite, Hotjar, or VWO. Experience in specialized niches such as B2B SaaS or high-growth D2C e-commerce. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you. Key Responsibilities Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth. Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions. Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates. Refine and implement standardized support workflows to enhance efficiency and maintain brand voice. Collaborate with cross-functional departments to provide customer insights that drive product and service improvements. Conduct regular performance reviews and quality assurance audits to maintain high standards of service. Requirements Proven experience as a Customer Service Manager or in a senior leadership role within a support environment. Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace. Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce. Excellent verbal and written communication skills. Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom). Analytical mindset with the ability to interpret data and translate it into actionable strategies. Nice-to-Haves Experience working within a high-growth startup or a SaaS environment. Familiarity with remote team management tools such as Slack, Notion, and Zoom. Previous experience in training and curriculum development for support teams. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Colombia; Mexico; Argentina; Brazil; Chile; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a strategic and numbers-driven Head of Paid Media. In this pivotal role, you will be responsible for the vision, execution, and optimization of all paid channels to drive sustainable growth. As a senior leader, you will bridge the gap between creative strategy and technical performance, ensuring every dollar spent translates into measurable impact. This is a high-visibility opportunity for a performance marketing expert to own a significant budget and shape the future of this company’s customer acquisition engine. Key Responsibilities Develop and execute a comprehensive paid media strategy across Search, Social, Display, and emerging channels. Own the global paid media budget, ensuring optimal allocation to meet CAC, ROAS, and LTV targets. Lead and mentor a high-performing team of media buyers and external agency partners. Architect a rigorous A/B testing framework for creative, landing pages, and audience targeting. Collaborate with the Data and Engineering teams to ensure accurate tracking, attribution, and reporting. Partner with the Creative team to brief and iterate on high-converting assets based on performance data. Stay ahead of industry trends, platform updates, and privacy changes (e.g., iOS 14+, cookie deprecation) to maintain competitive advantage. Requirements 5+ years of experience in performance marketing, with at least 3 years in a leadership role. Proven track record of managing multi-million dollar annual budgets with a focus on scaling profitably. Deep technical expertise in Meta Ads Manager, Google Ads, and programmatic platforms. Advanced analytical skills with the ability to translate complex data into actionable insights. Experience managing cross-functional projects and leading both internal teams and external vendors. Strong understanding of attribution modeling and the modern marketing tech stack. Exceptional communication skills and the ability to present performance metrics to executive leadership. Experience in a high-growth SaaS or D2C environment. Familiarity with SQL or data visualization tools (e.g., Tableau, Looker). Previous experience managing high-growth international expansion campaigns. Direct experience with influencer whitelisting and creator-led paid social strategies. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United Kingdom; Canada; United States; Spain; Mexico; Argentina About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a results-driven growth marketing partner specializing in the Direct-to-Consumer (DTC) and e-commerce sectors. With a proven track record of scaling over 150 brands and managing half a billion dollars in revenue, the team provides full-stack services across ads, email marketing, CRO, and customer retention. They distinguish themselves as proactive operators who leverage deep industry expertise and AI-driven infrastructure to deliver lean, profitable growth. By moving beyond "cookie-cutter" solutions, they build custom, data-backed strategies tailored to each brand’s unique customer lifecycle and inventory needs. The company operates with a high-performance, collaborative culture that prioritizes transparent communication and accountability. As a fast-growing scale-up, they function as an integrated extension of their clients' teams, focusing on high-impact execution and measurable revenue boosts. Candidates joining this team will work in a fast-paced, innovative environment where data-driven insights and creative problem-solving are at the forefront of every campaign. Job Summary As the Head of Paid Acquisition, you will be the primary engine driving profitable growth across a diverse portfolio of brands. This is a high-impact leadership role focused on mastering Meta Paid Media to lower acquisition costs, increase scaling efficiency, and build the creative testing systems necessary for predictable revenue growth. You will bridge the gap between media buying and creative strategy, working directly with the CEO and Director of Operations to transform paid social into a powerhouse growth channel. If you are a performance-obsessed strategist who thrives on high ownership and the challenge of scaling high-spend accounts, this role is built for you. Key Responsibilities Own and execute the end-to-end Meta paid acquisition strategy, including campaign setup, optimization, and aggressive scaling. Lead creative strategy by developing briefs, providing direct-response feedback to design teams, and analyzing the performance of hooks, angles, and messaging. Monitor ad account performance daily, adjusting budgets and campaign structures to maintain peak efficiency. Build and refine repeatable systems for creative testing, performance reporting, and conversion funnel optimization. Develop high-converting landing pages, advertorials, and PDPs that align seamlessly with active ad campaigns. Track and report on mission-critical metrics including CAC, CPA, ROAS, MER, and CVR, providing actionable insights to leadership. Conduct competitor research and lead client strategy calls to ensure long-term brand growth and stability. Collaborate with the video editing and design teams to increase testing velocity and identify "winning" creative assets. Requirements 5+ years of proven experience in performance marketing with a deep specialization in Meta Ads Manager. Demonstrated track record of managing and scaling high-spend accounts within the e-commerce or DTC space. Mastery of direct-response metrics (CAC, ROAS, MER, LTV) and attribution tools like Triple Whale, Northbeam, or Hyros. Strong expertise in creative strategy and the ability to write compelling, high-converting ad copy. AI-savvy mindset with the ability to leverage emerging tools for creative and operational efficiency. Analytical decision-making skills with a bias for action and the ability to solve complex funnel bottlenecks. Self-motivated and "hungry" personality, thriving in an environment where compensation is tied to performance and KPI hits. Strong communication skills with the ability to lead client audits and internal strategy sessions. Availability during core business hours (up to 4 PM EST). Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Al Jubail, Saudi Arabia We are seeking an experienced and safety-conscious Commissioning & Start-Up (CSU) Lead to oversee the successful transition of our Steam Methane Reformer (SMR) hydrogen production assets from the construction phase to commercial operation. You will lead the field execution team, manage interfaces between engineering, construction, and operations, and ensure that all plant systems are safely commissioned, tested, and fully functional in accordance with project specifications and industry standards. Key Responsibilities Leadership & Strategy: Provide technical and operational leadership for the site commissioning team. Develop and implement the Commissioning Execution Plan, including scheduling, resource mobilization, and budget management. Technical Oversight: Lead the end-to-end commissioning of SMR units, including the reformer furnace, shift converters, PSA (Pressure Swing Adsorption) purification systems, compressors, steam systems, and balance-of-plant (BOP) utilities. Safety & Compliance: Enforce rigorous safety protocols (Permit-to-Work, LOTO, HAZOP/HAZID compliance) throughout the construction, commissioning, and startup phases. Act as a safety champion on-site. Pre-Commissioning & Testing: Manage pre-commissioning activities, including mechanical completion walkdowns, piping system flushing/cleaning, leak testing, instrumentation loop checks, and control system (DCS/PLC) functional validation. Startup & Stabilization: Direct the first-time introduction of feedstocks and gases, manage the ramp-up process, and conduct performance test runs to verify that the plant meets design efficiency and production targets. Documentation & Handover: Ensure all commissioning documentation (test reports, punch lists, as-built records, handover dossiers) is accurate and complete. Facilitate the formal turnover of the facility to the Operations team. Stakeholder Coordination: Act as the primary liaison between project engineering, EPC contractors, vendors/OEMs, and the client/owner’s operations team to resolve technical issues and resolve punch list items efficiently. Requirements Education: Bachelor’s degree in Chemical, Mechanical, or Process Engineering. Experience: Minimum of 10+ years in the oil, gas, or chemical industry, with at least 5 years specifically in a lead capacity for the commissioning and startup of SMR Hydrogen plants . Technical Depth: Deep understanding of SMR process chemistry, thermodynamics, and high-temperature furnace operations. Expertise in hydrogen safety, high-pressure gas systems, and PSA unit operations. Proficiency in interpreting complex P&IDs, control logic, and loop diagrams. Leadership Skills: Proven track record of managing multi-disciplinary site teams and coordinating effectively with contractors and subcontractors. Problem Solving: Strong analytical skills to perform root cause analysis (RCA) during technical troubleshooting of complex process issues. Communication: Excellent verbal and written communication skills to report progress to stakeholders and train operational personnel on new systems. Preferred Qualifications Experience with other hydrogen technologies (e.g., electrolysis, carbon capture integration). Certification in Project Management (PMP) or relevant industry health and safety certifications. Experience in both greenfield and brownfield project environments. Working Conditions This is a field-based, 100% site-presence role. Must be willing to work at construction sites, which may include remote or international locations. Requires flexibility to work extended hours, weekends, or shifts during critical startup milestones.

Location: Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an AI Workflow Engineer ! About the Role: Backblaze is running a company-wide AI transformation program, and this role is where strategy becomes something you can actually use. As AI Workflow Engineer, you will be the hands-on builder inside the AI Program Office - embedded alongside the Director, AI Enablement, and deployed into non-GTM, non-Engineering business teams to prototype, build, and ship AI-powered workflow solutions that make a measurable difference in how work gets done. This is not a research role or a strategy role. You will spend your time building: prompt architectures, automation flows, lightweight agents, API integrations, and demos that help a business team see - concretely - what AI can do for them. You will move across functions, which means you need to understand how businesses actually operate. The ideal background is someone who started in a business-facing role - finance, operations, marketing, customer success, HR - and developed serious hands-on AI and automation skills on top of that foundation. You will work closely with the Director, AI Enablement, who owns the program management and delivery layer. Your job is to make their scoped solutions real - fast, iteratively, and with enough rigor that what you build can go to production. What You Will Do: Build and Ship AI Workflow Solutions Take scoped use cases from the Director, AI Enablement and build working solutions: prompt layers, automation flows, lightweight agents, RAG implementations, and API integrations that connect AI tools to the systems business teams already use Build working prototypes quickly - the goal is to show a team what is possible in days, not weeks, then refine based on what actually lands Translate a documented workflow assessment into a technical design, select the right tools for the job, and own the build through to a deployable solution Maintain solution documentation that is clear enough for handoff, iteration, and audit - not just for engineers, but for the business owner who will live with it Embed in Business Teams Spend time inside the functions you are building for - Finance, HR, Legal, Marketing Ops, Customer Success, and others - understanding how the work actually flows before you redesign it Run working sessions with team members to map current-state workflows, surface friction points, and identify where AI creates real leverage versus where it creates noise Build credibility with non-technical stakeholders by showing them working solutions, not decks - and by being honest about what will and will not work Support user acceptance testing and early adoption, troubleshooting issues close to launch and iterating based on real usage Support the AI Program Office Build demos and proof-of-concepts that help the Director, AI Enablement make the case for a use case - or disqualify it early before resources are committed Contribute to vendor and tool evaluations with a builder's perspective: not just whether a tool claims to do something, but whether it actually works in the context of a specific workflow Feed learnings from the build process back into the program - what worked, what did not, what should be standardized across functions Work on tactical quick wins and longer-horizon strategic builds at the same time, switching contexts across active use cases as priorities shift What Success Looks Like (First 90 Days) You have completed at least one workflow assessment alongside the Director and produced a working prototype from it At least one solution you built is in active use by a business team, with a named owner and feedback loop in place You have worked inside at least two different business functions and understand their core workflows well enough to identify the next use case without being told The Director, AI Enablement trusts you to own the build layer independently - scoping conversations happen together, execution happens with you driving The Right Fit: 2-4 years of experience that includes meaningful time working inside a business-facing function - operations, finance, marketing, customer success, HR, or similar - not just in Engineering or IT Hands-on experience building with AI tools: prompt engineering, automation platforms (Make, Zapier, n8n, or equivalent), API integrations, and at least working familiarity with RAG architectures and agent frameworks Proven ability to take a messy real-world process, understand it from the inside, and build something that makes it faster or better - not just technically cleaner Comfortable working with non-technical stakeholders: you can explain what you are building without jargon, gather requirements without a formal spec, and manage expectations when a prototype needs three more iterations Strong enough with code or no-code tools to get solutions to a deployable state independently - you do not need an engineer to ship your work Able to manage multiple active projects at different stages without dropping anything - a quick win in HR this week does not mean the Finance automation waits Genuinely curious about how companies work: the org chart, the incentives, the handoffs, the bottlenecks. This is what separates a good AI builder from a great one in a business context Bonus Points For: Direct experience working in or closely with G&A, Finance, Legal, Marketing Ops, or Customer Success teams - you have lived in the workflows you will be redesigning Familiarity with AI governance basics: data handling, PII awareness, and when a use case needs a security or privacy review before it ships Experience working in a small program or startup environment where you wore multiple hats and shipped without a lot of process overhead Experience in cloud infrastructure, SaaS, or storage companies - comfort with technical products and the teams that build them A portfolio, GitHub, or examples of AI workflows or automations you have built - something you can show, not just describe At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. #LATAM

Location: San Francisco; New York City Perplexity is seeking a Senior Editor to lead the quality and velocity of everything we publish. Our content spans a range of audiences, channels, and objectives. You will set the editorial bar for excellence and make every writer around you measurably better. If you treat a clunky sentence and a sprawling launch narrative as the same kind of craft, take pride in language without being precious about deadlines, and want to build a world-class editorial function from the ground up, this role is for you. Responsibilities - Own editorial quality end to end. - Reject mediocrity. - Demand clarity. Ensure accuracy. - Be Perplexity. Evolve and enforce our voice. Everything we ship should sound like we shipped it. - Be accountable. Hold objective authority in a sea of subjective opinions. - Plan and manage the editorial calendar. Run prioritization and production for a fast-moving pipeline in a high-growth environment. - Edit at every level. Player-coach plus team owner and stadium sponsor. Move fluidly from high-level editorial vision to developmental editing to line-level copy editing. Deliver feedback that makes the writing and the writer better. - Mentor, elevate, and attract excellent writers. Earn the respect of strong writers by making them stronger. - Make sense of things. Make sense to people. - Build the editorial system. Evolve and own the style guides and workflows. - Work productively across the company. Everyone wants content, and you’re the content. Qualifications - 7+ years in editing, writing, or editorial leadership, with a body of published or edited work that demonstrates exceptional command of language. - High flexibility of tone and mind. You must be able to demonstrate an ability to adapt styles and voices for different channels or audiences. - High competence throughout the editorial stack: developmental editing, copy editing, content planning, and managing production. - A demonstrated track record of mentoring writers and improving the quality of a team's output, not just your own. - Exceptional ability to learn. - Refined judgment on all matters of structure, argument, and voice - A proven eye for narrative in messy, ambiguous, or highly technical material. - Deep familiarity with the rules of grammar, style, and storytelling. - Enough experience in the bullet above that you have a clear perspective on which rules you intend to break and when. - Comfort using AI tools and the ability to articulate exactly where and how you incorporate them into your workflows. - A passion for the truth well-told.

Location: San Francisco Perplexity is seeking an Internal Communications Manager to build that function from the ground up. You will own how information moves through Perplexity. You will be responsible for what Perplexity employees think, feel, know, and do. This is a 0→1 role with executive exposure from day one. If you believe internal comms is a strategic function and want to shape how an n(1) company talks to itself, this role is for you. Responsibilities - Listen and learn across the company. Understand what’s happening, how, and why in order to make sound recommendations on what should be amplified or addressed. - Run all-hands and executive content. Planning, execution, measurement, and evolution. - Internal storytelling. Turn strategy, launches, and hard decisions into messages that bring clarity to every team. - Be the signal in noise. Cut through Slack sprawl. Establish the channels, cadences, and norms that keep a fast company informed without drowning it. - Own change management. Deliver hard and easy news with equal clarity and candor. Earn trust for the message and the messenger.. - Protect the culture. Words set the tone. Make sure ours sound like us as we grow. - Measure what matters. Perplexity is a high-velocity high-humility organization. - Partner across the company. Work with every team, brief executives directly, and earn standing as a truth-teller. Qualifications - 6+ years in internal, executive, or corporate communications, ideally inside a high-growth technology company. - A builder, not a maintainer. You've stood a function up, not just kept one running. - World-class writing and editing. You can ghostwrite for an executive, draft an all-hands, or defuse a sensitive announcement in any voice or format. - Proven change-management instincts. You've delivered complex news to a whole company and kept trust intact. - Sharp judgment under pressure. You decide fast, say the hard thing kindly, and hold the line on quality on launch day. - Comfort with executives who hold a strong vision. You can advise, challenge, and make recommendations to senior leaders without flinching. - Deep familiarity with the rules of corporate comms, and a clear point of view on which ones to break and when. - Comfort using AI tools in your workflow, and the ability to say exactly where and how you use them. - A passion for the truth well-told