Workplace: remote
Location
:
The role requires on-site presence 2-3 days a week in Boston.
Responsibilities
:
Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones
Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN
Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments
Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery
Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups
Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded
Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff
Support change agent networks and site champions within the Waltham facility
Navigate organizational complexity
Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN
Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live:
ELN experiment documentation and template workflows
Instrument data ingestion and Lab Data Hub usage
Sample lifecycle management in Mosaic/BioHome
In-vivo study management in LARA (Inset Climb)
Request and reservation workflows in PlaNN (Wrike)
Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously
Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives
What we expect
:
Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field
5+ years of OCM experience, ideally within large-scale IT or digital transformation programs
Experience working in or with research, pharma, or life sciences environments strongly preferred
Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage
Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations
Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.)
Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies
Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders
Analytical mindset with experience tracking adoption and readiness metrics
Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases
Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups
Nice to have
:
Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries
Familiarity with scientific or laboratory environments and research workflows
We offer
:
Competitive compensation
Remote work
Flexible working hours
Continuous education, mentoring, and professional development programs
A team with excellent tech expertise
УдалённоleadСША; The role requires on-site presence 2-3 days a week in Boston
Location: Cairo, Egypt
Workplace: onsite
What you will be doing
Own end-to-end activation for a portfolio of merchants, including more complex accounts with higher revenue, multiple stores or channels, or non-standard integrations. Make sure each partner is fully configured with the right access, settings, and dashboards before go-live.
Act as the escalation point for the team on stalled, high-priority, or time-sensitive cases. Coordinate directly with Risk, Legal, BD, and Product to resolve them within SLA.
Analyze trends across the pipeline to find root causes, such as recurring issues, unclear requirements, or integration friction. Propose fixes and help implement them with the relevant teams.
Lead the investigation of technical and backend integration issues across platforms (e.g., Shopify, Magento, WooCommerce, custom API integrations). Work with Tech and Integrations teams to resolve them and document repeatable solutions.
Monitor post-activation performance, including first transactions, inactivity, and early churn signals. Proactively re-engage merchants who are at risk.
Ensure Tabby's online presence on merchant websites, before and after go-live, is aligned with brand guidelines. Set the quality standard the team follows.
Own and continuously improve CRM processes, automations, and data integrity. Act as the team's go-to person for pipeline hygiene and reporting accuracy.
Lead or contribute to cross-functional improvement initiatives, such as leading projects with BD and Scoring, and onboarding workflow.
Support Merchant Onboarding Executives through case guidance, quality reviews, and knowledge sharing. Help onboard new joiners and create or maintain playbooks and SOPs.
Step in to cover workload during peaks or absences so the team keeps delivering against its targets.
Represent the onboarding team in cross-functional discussions, bringing the merchant's perspective and the team's operational insight into decisions.
Skills, Knowledge & Expertise
Hold a Bachelor's degree in business, sales, or a related field, with 3–5 years of experience in merchant onboarding, account management, merchant success, or a similar operations role, ideally in fintech, payments, or e-commerce.
Experienced in Business Development, sales, customer success, or cold calling, with confidence and comfort in outbound outreach and in re-engaging unresponsive merchants.
Are fully proficient in written and spoken English and Arabic.
Have a proven track record of hitting or exceeding conversion, SLA, or activation targets.
Have hands-on experience with CRMs and workflow automations, and enjoy improving how a process runs, not just running it.
Have a keen interest in e-commerce and are comfortable learning technical topics. Prior integration experience is not required, as full training will be provided.
Have experience coaching or guiding junior team members, formally or informally.
Are self-driven and structured, and can prioritize effectively when handling multiple escalations at once.
Work in an OKR-driven, process-oriented way to deliver on business goals.
To be successful in this role, we believe you will have:
Excellent communication and stakeholder management skills, with the ability to handle difficult merchant conversations and influence internal teams without direct authority.
A problem-solving mindset: you look beyond the individual case to the pattern behind it, and you push for the fix.
Strong attention to detail combined with the judgment to know when to escalate, when to act, and when to change the process.
Calm ownership in ambiguous situations, and the credibility to be the person others on the team turn to.
A genuine interest in fintech and e-commerce, and in building an onboarding experience that scales.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our FinCrime, Fraud & Disputes teams⭐
We are recruiting a Senior Manager to join our FinCrime, Fraud and Disputes team, whilst supporting our Supplier Performance function. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service.
We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area.
Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service.
🔑You’ll play a key role by...
You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation.
Leading a dedicated oversight team:
You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts.
Managing the partnership day to day:
You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect.
Acting as the translation layer:
You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark.
Tracking and managing performance:
You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts.
Forecasting and planning:
Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners.
Owning change execution:
You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor.
Integrating the teams:
You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset.
🤩 We’d love to hear from you if…
You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract.
You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in.
You have a proven track record of leading through others and can influence, coach, and guide Managers who do not report directly to you.
You are brilliant at translating complex business goals into simple steps for frontline teams.
You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £68,400-86,550 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: New York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania
Workplace: Remote
The Deal Desk Manager is a multifaceted strategic and operational advisor to our most complex and highest growth region within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the US and Global Sales Team.
Important notes: This is a fixed-term opportunity for 3 months with an option to extend. While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones.
In one year you’ll know you were successful if…
- You’ve led Deal Desk coverage for sales to Crypto exchanges, financial technology (“fintech”) and/or payment solutions customers and support sales goals, materially de‑risking coverage during high volume and high stress deal strategy
- You’ve driven data‑backed analytics and pricing frameworks that have shifted approvals and pricing from intuition to objective guardrails and precedent.
- You have been the go‑to commercialization partner for Legal, Product, Services, and Finance on non‑standard SKUs and new offerings within both SaaS and on-prem environments turning ambiguous edge cases into repeatable processes.
- You have demonstrated clear leadership capability through mentorship, enablement, and conflict‑resolution maturity, particularly in leading team member onboarding and embodying Chainalysis leadership principles such as Coach & Empower and Strong Convictions, Loosely Held.
- You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy
- You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
- You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
- You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
- You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.)
- You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
- You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
- You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
- You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
- You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be.
A background like this helps:
- Strong experience within a Deal Desk role for 5-7 years, but also including related processes such as sales operations & enablement, finance, and/or legal, with specific experience around deal structuring/quoting complex SaaS transactions for a fast-growing multinational company
- Analytical mindset and recognized competency for in depth analysis and modeling
- Leader in key stakeholder activities assigned from cross-functional projects or programs, including the gathering, analyzing, prioritization, and complexity categorization of business requirements
- Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle with Salesforce CRMs
- Working knowledge with revenue recognition (GAAP, ASC 606)
- Salesforce, Salesforce CPQ is required
- Experience leading a team is preferred, with extensive experience in one-on-one mentoring and coaching sessions with team members of all levels.
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Advanced written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management, particularly the ability to explain complex concepts clearly and concisely across all levels of the organization
- Excellent collaboration, reinforces alignment with business partners and managers.
- Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.Strong attention to detail, quantitative and communication skills
- Ability to work in a fast paced, high pressure environment and jump in on operational troubleshooting often and as needed
- Strong Google Suite/Microsoft Suite skills
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Workplace: Москва и Краснодар (гибрид/офис), другие города - удаленно
ищем
Системного аналитика
, который будет работать на стороне бизнес-направления (логистика) и отвечать за подготовку требований к данным для ИИ-ассистентов и агентов
Задачи
Проектирование логики ИИ-агентов: Разработка Use Cases, CJM и алгоритмов поведения ИИ-помощника при взаимодействии с пользователем.
Постановка задач (ТЗ): Формирование четких технических заданий для Дата-инженеров (DE) на сборку витрин и Backend-разработчиков / Data Scientists на интеграцию LLM.
Проектирование витрин данных: Сбор требований к отчетности и аналитике, проектирование структуры плоских и понятных ИИ-моделям витрин данных (денормализованные таблицы, четкие справочники).
Создание семантического слоя и документации: Описание метаданных, атрибутов таблиц и логики витрин для того, чтобы модель Text-to-SQL безошибочно генерировала SQL-запросы к хранилищу.
Тестирование и валидация: Проверка корректности работы связки ИИ + Text-to-SQL, анализ логов запросов, поиск «галлюцинаций» и доработка структуры данных или промптов для повышения точности.
Требования
Уверенное владение SQL, включая оконные функции, сложные агрегации и оптимизацию запросов
Знание синтаксиса ClickHouse
Понимание архитектуры DWH, принципов моделирования данных и проектирования витрин
Умение разбираться в бизнес-логике данных и формировать требования для дата-инженеров и ML-команды
Будет плюсом
Опыт работы с Airflow, Kafka, Iceberg
Знакомство с AI/ML, LLM и принципами работы ИИ-ассистентов и агентов (возможно в общем поле изучения и интереса)
Условия
ДМС со стоматологией и льготными условиями для членов семьи
Технику для работы
График работы с гибким началом дня
Работу в максимально уютном офисе в Краснодаре или Москве или удаленно из других городов
Возможность реализовать свой опыт и потенциал в интересных и многоплановых проектах
Развитие – мы оплачиваем обучение на курсах и участие в конференциях
Наличие корпоративных скидок PRIMEZONE и программ лояльности от компании
Наличие корпоративной библиотеки курсов
Возможность рекомендовать компанию своим друзьям, участвуя в реферальной программе
Формат работы
Москва и Краснодар (гибрид/офис), другие города - удаленно
Location: Москва
Адаптивный PL и Цифровая арена — это мультиагентная платформа на базе ИИ, которая формирует адаптивные персонализированные предложения для продажи продуктов Сбера клиентам.
Платформа работает на современном технологическом стеке: Java, Spring Boot, Kafka, PostgreSQL. Инфраструктура базируется на Kubernetes (OpenShift). Это абсолютно новая система без легаси-кода.
Команда уже разработала и вывела MVP на ПРОД. Следующая стадия развития проекта — расширение функционала и тираж на всю сеть офисов Сбера по всей стране.
Первый этап отбора на эту вакансию – общение с AI-рекрутером. После отклика вам на почту придет приглашение пройти первичное интервью с ГигаРекрутером в Telegram. Диалог займёт примерно 10 минут. Его задача — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры.
ГигаРекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным!
Обязанности
* сбор, анализ и формализация требований к функциональным возможностям платформы (совместно с бизнес-заказчиками и продуктовой командой)
* моделирование бизнес-процессов (BPMN) и проектирование логики работы микросервисов
* описание сценариев интеграции с внешними системами (каналы продаж, CRM, партнёрские сервисы) через REST API и Kafka
* проектирование архитектуры взаимодействия компонентов в рамках существующей инфраструктуры (Kubernetes, Kafka, базы данных)
* подготовка аналитической документации: User Stories, Use Cases, спецификации API, схемы данных
* анализ и оптимизация текущих процессов платформы для повышения эффективности и качества.
Требования
* опыт системного и бизнес-анализа от 4 лет
* умение моделировать бизнес-процессы (BPMN, UML) и описывать логику работы систем
* понимание архитектуры распределённых систем: микросервисы, очереди сообщений (Kafka), REST, базы данных (SQL)
* знание основ Java / Spring Boot — будет плюсом (важно понимать ограничения и возможности разработки)
* опыт работы с инструментами управления требованиями (Jira, Confluence, Wiki)
* навыки написания спецификаций API (OpenAPI/Swagger) и работы с JSON/XML
* навыки работы с генеративными ИИ-моделями.
### Будет преимуществом:
* знание SQL и умение строить запросы
* понимание процессов CI/CD и особенностей развёртывания в Kubernetes
* опыт анализа данных (SQL, Elasticsearch, аналитические отчёты)
* знакомство с инструментами архитектурного моделирования.
Условия
* комфортный современный офис на м. Кутузовская
* формат работы: офис на время адаптации и далее гибрид
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендации друзей в команду Сбера.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members.
The role
We're looking for an Associarte, Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck.
Typical problems you'll own:
What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each?
How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity?
How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it?
Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next?
How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work?
What you'll do
Own the strategy and roadmap
for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution.
Cross-functional delivery
— partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them.
Build and prioritise the benefit pipeline
— evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next.
Track ongoing performance
— maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention.
Scale what works
— take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably.
Bring outside-in perspective
— track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context.
Communicate to senior stakeholders
— write clear strategy documents and present recommendations, trade-offs, and results to leadership.
What we're looking for
5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech.
Commercial acumen
: strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics.
Analytical rigor
: comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what."
Bias for action and ownership
: able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend.
Cross-functional influence
: track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment.
Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership.
Nice to have
Multi-market experience across EMEA
Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise).
Benefits (Deliveroo standard — adjust per market)
Free Subscription
Up to 5% matched pension contributions
Equity / share awards eligibility
25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave
Funded private healthcare (core plan), with option to add family
Wellbeing perks: on-site gym / discounted gym membership, GymPass access
Enhanced parental leave from day one
Learning & development budget and access to RooLearn
Cycle to Work / Season Ticket Loan schemes
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal
About the Role:
Do you thrive in a high performance role, solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team PAYGO. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will provide support on our Application Performance and Developer Platform products.
Examples of desirable skills, knowledge and experience:
You thrive in a high performing team environment
You take ownership and make sure you solve the customers issues.
You drive the case to the finish line.
You are familiar with Developer Platform products
You have previous experience working as part of a team in a customer-facing role
You have experience solving HTTP, DNS, SSL, Cache and other networking-related problems
You understand how the Internet works
You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
You have experience working in a support role.
You are comfortable communicating through various support channels and always put the customer first (Emails, Live Chats, Phone calls and virtual meetings)
You are a motivated self-starter and always looking to expand your existing skill set
Bonus Points
You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
You are familiar with Cloudflare and have a site actively using our platform
You are familiar with Nginx, Apache, IIS or any other web servers
You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
You have worked with PostgreSQL, MySQL, MS SQL or other database servers
You have experience with Cloudflare Workers and/or JavaScript
You have experience with Video encoding and streaming solutions
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €28,000-39,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Сбор и анализ требований: проведение воркшопов, интервью, валидация требований, выявление пробелов и оптимизация процессов. Документирование и моделирование: подготовка BRD, User Stories, Use Cases, проектирование схем AS-IS / TO-BE, определение критериев приемки (Acceptance Criteria).
Location: India; Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As the APAC Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization across APAC. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
1. Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management.
2. Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
3. Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases.
4. Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
5. Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
6. Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency.
Requirements
- 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred.
- Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment.
- Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
- Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
- Excellent communication skills and ability to influence across teams and seniority levels.
- Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
- Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus.
Location
This role is remote-first, however there is a preference for candidates to be based in Singapore or India with the option to work out of one of our offices.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Workplace: Remote
Hiring Partner: OnHires, on behalf of our client
Employment: Full-time · Remote · United States
Schedule: Monday–Friday, 9-to-5
Compensation: 100,000-120,000 per year
About Our Client
Our client is a growing US-based direct-to-consumer brand specializing in bags, backpacks, travel accessories, and everyday carry products.
As the company expands its product portfolio and builds out its in-house marketing capabilities, it is looking for a Creative Strategy Lead to take ownership of performance creative strategy and establish a structured, insight-driven creative testing process.
This is a newly created role reporting directly to the CEO, with the opportunity to shape how the brand develops, tests, and improves its advertising creative.
The Role
We are looking for a hands-on Creative Strategy Lead who combines strong consumer understanding, original creative thinking, direct-response storytelling, and performance analysis.
You will own the creative process from customer research and concept development through scripting, briefing, creative direction, testing, and iteration.
Your primary focus will be paid advertising creative, particularly across Meta, TikTok, and other relevant acquisition channels, while collaborating with the teams responsible for organic social and creator partnerships.
This is an individual contributor role with no direct reports. You will personally develop creative concepts, hooks, scripts, and briefs while working with creators, editors, and designers who produce the final assets.
You will collaborate closely with Paid Media, Social Media, and Creator Partnerships specialists, each of whom retains ownership of their respective functions.
Key Responsibilities
Creative Research & Concept Development
- Research customer motivations, purchasing behavior, pain points, objections, product use cases, and competitor positioning.
- Turn consumer insights into original advertising concepts, messaging angles, hooks, scripts, and visual directions.
- Develop creative variations tailored to different audiences, platforms, and stages of the customer journey.
- Identify opportunities to communicate product benefits through compelling direct-response storytelling.
Performance Analysis & Creative Testing
- Own and continuously improve the creative testing roadmap, with paid performance as the primary focus.
- Develop clear testing hypotheses, prioritize creative experiments, and document results and learnings.
- Analyze creative-level performance alongside Paid Media specialists, using metrics such as hook rate, hold rate, CTR, CVR, and CAC where relevant.
- Translate performance insights into stronger concepts, messaging, scripts, and creative iterations.
- Connect creative decisions to customer acquisition, conversion, and commercial outcomes.
Creative Briefing & Production Direction
- Personally write creative briefs, advertising scripts, hooks, and production guidelines.
- Translate creative concepts and testing hypotheses into clear, actionable instructions for creators, editors, and designers.
- Direct the creative development process from initial concept through final asset review.
- Review completed assets for messaging accuracy, creative quality, product representation, and alignment with testing objectives.
- Provide specific, actionable feedback to improve creative execution.
Creative Systems & Collaboration
- Establish repeatable workflows connecting consumer research, creative development, production, testing, and iteration.
- Maintain clear creative priorities and an organized testing roadmap.
- Collaborate with Paid Media, Social Media, and Creator Partnerships teams to align creative strategy with channel objectives.
- Improve creative quality, production efficiency, and the consistency of performance-driven decision-making.
What We're Looking For
Required Experience & Skills
- Proven hands-on performance creative strategy experience with DTC brands selling physical consumer products, including ownership of creative concepts, testing, and performance-driven iteration.
- Recent experience developing paid advertising creative for e-commerce or direct-to-consumer products.
- A portfolio demonstrating personally developed creative concepts, hooks, scripts, and briefs, ideally supported by testing insights and measurable commercial outcomes.
- Strong consumer research skills and the ability to translate customer insights into compelling advertising concepts.
- Excellent direct-response copywriting, storytelling, and creative judgment.
- Demonstrated experience developing and executing structured creative testing programs.
- Ability to interpret creative performance data and use findings to guide subsequent creative decisions.
- Experience briefing and directing UGC creators, video editors, designers, and other creative production partners.
- Ability to take ownership of creative strategy while remaining actively involved in hands-on execution.
- Strong collaboration and communication skills, including professional English proficiency.
Nice to Have
- Experience working in-house with a physical consumer-product DTC brand.
- Background in lifestyle, fashion, accessories, travel products, outdoor gear, or related consumer categories.
- A track record of sustained ownership, long-term contributions, and measurable creative improvements within a brand or client account.
We value demonstrated expertise, the quality of your work, and your ability to drive meaningful creative improvements over job titles alone.
What Success Looks Like
- A consistent pipeline of original, differentiated advertising concepts grounded in customer research.
- A structured and prioritized creative testing roadmap with documented hypotheses, results, and learnings.
- High-quality, production-ready scripts and briefs that enable efficient creative execution.
- Clear, actionable creative direction and feedback for production partners.
- Continuous, evidence-based improvements in creative performance.
- Strong collaboration between creative strategy, paid media, and creator teams.
- Creative decisions that contribute to customer acquisition efficiency, conversion, and business growth.
Why Join
- Own the creative strategy function: Take responsibility for building and improving the brand's performance creative process.
- Direct access to the CEO: Have a voice in creative priorities and work closely with the person setting the company's direction.
- Make a measurable impact: Connect your ideas and creative testing decisions to real commercial results.
- Stay hands-on: Focus on creative thinking, research, scripts, testing, and execution rather than people management.
- Help shape a growing DTC brand: Work with an expanding portfolio of products designed for travel, work, and everyday life.
- Help build the in-house marketing function: Join a growing team and shape how creative strategy operates as the brand scales.
Hiring Process
1. Introductory interview with an OnHires recruiter.
2. Interview with the CEO.
3. Practical case assignment.
4. Follow-up discussion of the assignment.
Location: Seoul, South Korea
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
We’re seeking a creative and driven
Regional
Marketing Manager (Korea)
to work with the Asia Growth & Marketing Team. You’ll be responsible for creating effective and engaging demand-gen and lead-gen marketing programs to help build pipeline and brand awareness in the Korea region. This role will be based out of Korea. You’ll be the voice of our brand and will be in a unique position to influence our conversations with potential customers. You will be involved in planning and executing in-person and virtual events (Webinars, Customer Events… etc.), account based marketing, content creation, community-building and digital marketing.
This exciting opportunity will tap into your strong project management, attention to detail, analytical, and interpersonal skills to drive the success of our marketing programs. You will also be responsible to:
Responsibilities
Build and accelerate sales pipeline through demand generation programs and multi-channel integrated campaigns—including personalised campaigns for strategic accounts—partnering with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand accounts.
Lead the end-to-end development of strategic account-based marketing initiatives targeting key enterprise prospects
Research and identify industry-leading third-party publications and partners to drive new logos, thought leadership, and brand awareness, finding innovative ways to reach target audiences.
Own field marketing and events end-to-end—virtual and in-person events, Workato flagship conferences (e.g., WoW), ancillary events, and major regional trade shows—from concept and planning through execution, logistics, vendors, speakers, and post-event follow-up.
Develop and manage landing pages, microsites, and tailored content assets (case studies, business cases) in partnership with content and design.
Deliver compelling, audience-centric content—blog articles, social posts, videos, storyboards, email copy, banner ads, and presentations—that turns complex concepts into messages tailored to different channels, personas, and funnel stages.
Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics.
Own end-to-end planning, execution, and optimisation of integrated digital campaigns across paid search, paid social (LinkedIn, Meta, Youtube), display, email, SEO, GEO, and content syndication.
Collaborate with cross-functional teams (Product Marketing, Sales, Customer Success) to ensure messaging and deliverables align with strategy.
Support localisation for the Korea market.
Requirements
Qualifications / Experience / Technical Skills
Has a Communications / Business / Marketing Degree / Diploma, or 5+ years relevant experience from previous employment.
Experience with coordinating events (live and virtual), and virtual event platforms (Zoom Webinars etc.) is required.
Knowledge of, and interest in producing content for different channels, e.g. websites, blogs, social media, video platforms.
Experience with writing for and marketing to a B2B technical audience is a plus.
Knowledge of video editing or design software is not necessary but will be an advantage.
Exceptional command of English and Korean, and excellent copywriting and presentation skills.
Ability to project manage multiple, simultaneous marketing programs across regional markets.
Strong project management experience required.
Some travel will be required for this role as it oversees regional Asian markets.
Hands-on experience building AI-powered workflows/projects to streamline content creation, campaign production, or marketing operations — not just using AI as a writing aid, but designing repeatable systems that improve team output and speed.
Soft Skills / Personal Characteristics
Detail-oriented, hands-on attitude, strong execution and project management skills.
Excellent interpersonal skills, high energy, and enthusiasm, team-oriented, strong cross-group collaborator
Function independently, be self-directed and can thrive in a fast-paced environment.
Self-starter with the ability to drive projects from inception to completion.
(REQ ID: 3001)
Location: United Kingdom; Dubai; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain, the UK, or the UAE.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent (local contract)
UAE: Full-time, permanent via Deel (our employer of record in the UAE)
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates
We're looking for a driven and experienced Director of Global Key Accounts to lead our partner success and growth strategy for Airalo's most strategic partners worldwide.
This role will oversee a global portfolio of strategic B2B and B2B2C partners, including travel companies, fintech platforms, mobile providers, and super apps, ensuring that they are not only retained but continuously growing in value.
The successful candidate will directly own our largest global accounts and lead a team of regional Key Account Managers and execs, working cross functionally with Product, Marketing, Finance, and Operations to deliver exceptional results.
This is a high visibility commercial leadership role requiring a balance of relationship management, commercial acumen and strategic thinking.
What You'll Do:
Lead the global key account strategy across all regions, driving partner growth, performance, and satisfaction.
Own the global key accounts revenue targets, budget, and P&L, setting regional targets, tracking delivery against plan, and being accountable for margin and results.
Prioritize accounts, markets, and team resources by revenue potential, strategic value, and risk, focusing effort where it drives the most growth and making clear trade offs when capacity is limited.
Directly own and build deep, trusted relationships with Airalo's largest strategic partners, from onboarding through to long term success.
Identify upsell, cross sell, and expansion opportunities across product lines (e.g. API, white label, corporate plans) and across markets.
Serve as the senior commercial point of contact for priority accounts, regularly engaging at C level and leading negotiation of major renewals and commercial terms.
Build, manage and mentor a global team of regional Key Account Managers and executives, ensuring clear goals, coverage, development, and execution.
Collaborate with the wider Partnerships, Product, Marketing, and Finance teams to ensure partner needs are met and growth opportunities are realized.
Proactively manage partner performance using data, insights, and KPIs to spot trends, mitigate risks, and unlock growth, and own forecasting and reporting for the global book.
Ensure contracts, SLAs, and partner communications are tracked and actioned in a timely and professional manner.
Define how accounts are tiered and handed over between Business Development and Key Accounts through their lifecycle, and help shape the evolution of Airalo's partner experience through scalable processes, playbooks, and best practices.
What you'll bring:
8+ years in account management, partnerships, or business development roles (growing strategic accounts in B2B/B2B2C models), with experience in the travel or tech industry or B2B-focused businesses
4+ years running high performing teams, with a proven ability to build, lead, and develop managers across regions and time zones
Excellent relationship building, negotiation, and communication skills, including credibility with C level stakeholders
Data driven mindset with strong commercial acumen, including ownership of revenue targets, budgets, and P&L
Ability to narrate a great story. Airalo's unique story and the problem we solve for our users makes it a compelling pitch for customers and partners
Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
Fluent in English; other languages are a strong advantage
Experience working with CRMs (HubSpot is an advantage)
Willingness to travel as needed
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
🇦🇪 Why people join us in the UAE
We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.
Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions.
What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
📍 UK: £96,800 – £145,200
📍 Spain: €92,000 – €138,000
📍 UAE: 443,600 AED - 665,400 AED
Your Home Destination 🛫: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team.
We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to lead the Financial Crime QA team within the Compliance Assurance function of a regulated crypto business. As QA Team Lead, you will manage a team of QA Analysts who review AML Transaction Monitoring alerts, Name Screening, EDD and other financial crime investigations.
You will own the day-to-day delivery and quality of the QA program, set and uphold review standards, and develop your team's expertise. Working closely with Financial Crime Operations, Compliance leadership and Product teams, you will turn QA insights into lasting improvements in investigation quality and the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Team Leadership & People Management
– Lead, mentor and develop a team of QA Analysts. Set clear objectives, allocate daily workload, manage capacity and productivity, and conduct regular one-to-ones and performance reviews. Support hiring, onboarding and training of new team members, and foster a culture of accountability, integrity and continuous learning.
QA Program Ownership
– Own the end-to-end delivery of QA reviews across Transaction Monitoring, Name Screening, Sanctions, EDD and other AML investigations. Ensure reviews are completed on time, to a consistent standard, and in line with agreed sampling plans and service levels.
Quality Oversight & Second-Level Review
– Perform second-level reviews of QA Analyst findings, validate defect ratings and resolve disputes or challenges from Operations. Personally review complex, high-risk or escalated cases, and act as the final QA decision-maker on borderline outcomes.
QA Framework & Methodology
– Design, maintain and enhance the QA framework, including scorecards, error taxonomies, risk-based sampling methodologies, procedures and quality standards. Ensure the framework reflects AML/CFT regulatory requirements, internal policies, and emerging crypto-specific typologies.
Calibration & Consistency
– Lead regular calibration sessions within the QA team and with Financial Crime Operations to align on policy interpretation, grey areas and scoring methodology, and reduce subjectivity in quality evaluations.
Management Information & Reporting
– Produce and present QA MI, dashboards and trend analysis to Financial Crime and Compliance leadership. Identify systemic issues, root causes and emerging risks, and translate findings into clear, actionable recommendations for management and governance forums.
Stakeholder Management
– Act as the primary QA point of contact for Financial Crime Operations leadership, Team Leads, Product, Policy and other Compliance teams. Drive agreement on corrective actions, escalate material control weaknesses, and support internal and external audits and regulatory examinations as required.
Coaching & Quality Improvement
– Partner with Operations and Training teams to turn QA findings into targeted coaching, training content and procedural updates. Act as a Subject Matter Expert on AML investigations, crypto typologies and regulatory expectations.
Innovation & AI-Enabled Quality
– Drive the adoption and continuous improvement of AI-enabled quality tools such as QA Copilot. Define requirements, lead UAT and process validation, and identify opportunities to increase QA coverage and efficiency through automation.
AML
Projects & Program Enhancements
– Represent QA in AML projects, process changes and program enhancement initiatives, providing input on control design, quality standards and implementation readiness.
Ad Hoc Responsibilities
– Undertake additional projects and assignments as delegated by the Head of Compliance Assurance or their delegate.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. CAMS, ICA) is strongly preferred
10+ years of experience in the financial services industry, with a significant focus on AML/CFT and financial crime compliance
Experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Proven hands-on experience in AML Transaction Monitoring and Financial Crime Investigations, including alert disposition, case investigation, and SAR/STR decisioning
Demonstrated people leadership experience, including managing, coaching and developing teams of analysts or investigators
Experience in Quality Assurance and/or Monitoring & Testing of AML controls is highly desirable, including designing scorecards, sampling methodologies and QA frameworks
Strong understanding of global AML/CFT regulatory expectations and sanctions requirements
Excellent analytical and judgment skills, with the ability to identify root causes and systemic issues and translate them into practical recommendations
Strong stakeholder management skills and the confidence to challenge, influence and drive agreement with senior stakeholders
Experience producing management information and presenting findings to leadership or governance forums
High attention to detail and a commitment to accurate, consistent, high-quality documentation
Fluent in English with excellent written and verbal communication skills
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, United States
Workplace: Remote
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
We’re hiring experienced, passionate Adjunct Instructors to teach the 10-week virtual, synchronous didactic portion of Stepful’s Sterile Processing program. In this role, you’ll serve as the lead instructor for an upcoming cohort, guiding students from their first class through the end of the 10 weeks. Classes meet live four times a week (Monday through Thursday) for 90 minutes, so you’ll need to be available in the afternoon, Eastern Time, on those days. Instructors who’d like more hours may also be able to provide substitute coverage for other cohorts as needs come up.
Stepful’s instructor-led programs support students every step of the way, from preparing for the HSPA CRCST certification to launching successful careers in sterile processing. We’re looking for educators who are excited to deliver high-quality online instruction, build student confidence, and help learners thrive in a virtual classroom.
This is a fully remote, part-time, 1099 contract role.
What you’ll do:
- Teach highly-engaging, live, virtual classes over Zoom four times a week
- Classes are held Mon - Thurs, during afternoon hours in EST timezone
- Communicate regularly with students over email and other community tools
- Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed
- Deliver clear, engaging instruction aligned to Stepful’s standardized curriculum
- Support students in understanding Sterile Processing concepts across CRCST exam domains
- Assess student understanding through assignments, quizzes, and in-class participation
- Provide timely feedback and targeted remediation to students who are struggling academically or with confidence
- Document student progress, attendance, and performance in Stepful systems
- Collaborate with Stepful’s learning team to ensure alignment with program goals and student needs
- Offer insights to improve the student experience and curriculum delivery
What you’ll bring:
- CRCST certification
- 3+ years of professional experience as a Sterile Processing technician
- Experience teaching, training, tutoring, or instructing students or staff
- Comfortability teaching live online classes over Zoom
- Strong written and verbal communication skills; comfortable using LMS platforms and virtual teaching tools
- Ability to follow a standardized curriculum while adapting explanations to different learning styles
- Commitment to inclusive, accessible, and career-focused healthcare education
- Ability to work 10 hours per week per class, Monday - Thursday
Bonus points if:
- You have experience teaching Sterile Processing or CRCST exam preparation courses
- You have experience supporting diverse, underserved, or non-traditional student populations
- You have experience with online or hybrid education programs
- You have familiarity with competency-based education
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview with Hiring Manager
The hourly pay rate for this opportunity is $30.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
What you'll do Agentic engineering Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems Iterate and maintain the MCP that connects Distru to Claude & Codex. Own reliability, observability, and durable execution end to end.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role and its impact
Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way.
This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI.
The team and how they connect
You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate.
Initially, you will focus on
- Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing.
- Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology.
- Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day.
- Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort.
Where and how you can work
This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need.
Here are some of the things we are looking for
- You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised.
- Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on.
- Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences.
- You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience.
- You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant.
- A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
ОфисCairo, Egypt
seniorCardiff, London or Remote (UK)
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УдалённоNew York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania; While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones
Москва
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
УдалённоleadIndia; Singapore
УдалённоleadUnited States
Seoul, South Korea
УдалённоUnited Kingdom; Dubai; Spain; 4+ years running high performing teams, with a proven ability to build, lead, and develop managers across regions and time zones; We sincerely thank all applicants in advance for submitting their interest in this opportunity
leadKuala Lumpur, Malaysia
УдалённоRemote, United States; Classes are held Mon - Thurs, during afternoon hours in EST timezone