Organizational Change Management (OCM) Lead

Workplace: remote Location : The role requires on-site presence 2-3 days a week in Boston. Responsibilities : Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff Support change agent networks and site champions within the Waltham facility Navigate organizational complexity Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live: ELN experiment documentation and template workflows Instrument data ingestion and Lab Data Hub usage Sample lifecycle management in Mosaic/BioHome In-vivo study management in LARA (Inset Climb) Request and reservation workflows in PlaNN (Wrike) Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives What we expect : Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field 5+ years of OCM experience, ideally within large-scale IT or digital transformation programs Experience working in or with research, pharma, or life sciences environments strongly preferred Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.) Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders Analytical mindset with experience tracking adoption and readiness metrics Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups Nice to have : Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries Familiarity with scientific or laboratory environments and research workflows We offer : Competitive compensation Remote work Flexible working hours Continuous education, mentoring, and professional development programs A team with excellent tech expertise