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Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems. - Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments. - Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge. - Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Strong software engineering fundamentals and experience building production systems. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER - Experience building AI-powered systems or agent frameworks. - Experience with retrieval, evaluation systems, or LLM-based applications. - Experience building developer platforms or SDKs. - Experience with Go and Typescript. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. OUR MISSION Build and scale the logistics capabilities that enable Mistral AI to deploy, operate and expand high-density compute infrastructure reliably. Own the flow, custody, traceability and readiness of high-value hardware, critical spares and associated materials - from supplier dispatch through site receipt, storage, deployment, repair and end-of-life disposition. Deliver speed without compromising safety, inventory integrity, security or cost control. OPERATING CONTEXT & ACCOUNTABILITY You will coordinate closely with Data Center Operations, IT Operations, deployment teams, Procurement, Finance, Security, Safety, colocation operators, carriers and OEM service partners. The role owns Mistral logistics processes and supplier performance. KEY RESPONSIBILITIES - DEPLOYMENT LOGISTICS AND SITE READINESS - Plan inbound and outbound movements for accelerator servers, racks, networking equipment, CDUs, replacement parts, tooling and deployment consumables across sites and staging locations. - Translate deployment schedules and bill-of-materials requirements into shipment plans, delivery windows, site receiving capacity, material availability and clear responsibility assignments. - Coordinate with business partners and site teams on loading bays, access approvals, delivery routes, floor loading, rack handling, lift plans, packaging removal, temporary storage and installation sequencing. - Identify logistics dependencies that could delay energization, commissioning, rack acceptance or compute availability; maintain escalation paths, contingency plans and recovery actions. - Create consistent procedures for goods receipt, inspection, damage recording, quarantine, staging, pick/pack, handover and proof of delivery, including exceptions and nonconformances. - Manage reverse logistics for defective equipment, repair exchanges, warranty returns, redeployments and end-of-life assets, with documented chain of custody and secure disposition. KEY RESPONSIBILITIES - INVENTORY, SPARES AND ASSET TRACEABILITY - Define and maintain an accurate inventory and asset-control framework for Mistral-owned equipment, including serialized items, location, ownership, status, movement history and reconciliation with IT asset records. - Set and monitor critical spare-parts policies with IT Operations and OEM partners: minimum/maximum stock, lead times, failure demand, replenishment triggers, shelf-life and obsolescence exposure. - Establish auditable stock movements, cycle counts, physical inventories, discrepancy investigations and controls for high-value or sensitive components. - Monitor stock health, aging, availability, stranded inventory, shrinkage and repair turnaround; use evidence to optimize local versus regional stocking decisions. - Coordinate secure storage conditions, ESD-sensitive handling, environmental requirements, battery transport/storage rules where applicable, and restricted access to valuable hardware. - Develop common inventory taxonomy, operating procedures and system integrations to support growth across sites, providers and countries. KEY RESPONSIBILITIES - SUPPLIER, TRANSPORT AND COMMERCIAL PERFORMANCE - Oversee third-party logistics providers, freight forwarders, warehouses, specialist rigging partners and couriers against agreed service levels, security controls and escalation requirements. - Work with Procurement and Legal on supplier selection, scopes of work, insurance, liability, transport terms and measurable performance expectations. - Coordinate cross-border shipping requirements with qualified customs and trade-compliance specialists, including import/export documentation, duties, restricted goods and relevant sanctions/export controls. - Monitor freight, warehousing, handling, repair and expedite costs; challenge avoidable spend while protecting deployment dates and service restoration capability. - Lead supplier performance reviews, delivery-failure investigations and corrective action follow-up; develop alternative routes and providers for critical supply chains. - Maintain reliable forecasting and reporting of expected arrivals, shortages, inventory exposure, blocked shipments, deployment readiness and outstanding returns. KEY RESPONSIBILITIES - SAFETY, RESILIENCE AND CROSS-FUNCTIONAL EXECUTION - Partner with Safety and site teams to assess high-risk material handling, rack moves, lifting/rigging, traffic management and contractor interfaces; verify that required plans and competent resources are in place. - Coordinate physical-security requirements, access permissions, tamper evidence and chain of custody for sensitive or high-value technology. - Develop practical business-continuity plans for shipment disruption, customs holds, supplier shortages, loss or damage in transit, and urgent hardware replacement needs. - Work with IT Operations and OEM service partners to prioritize material flows during incidents and reduce mean time to restore affected compute capacity. - Create clear operating rhythms and decision records across engineering, deployment, site teams and suppliers; escalate risks early and close actions with evidence. TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT - Build, lead, and scale the team across regions, aligning organizational capabilities, staffing levels, and resources with Mistral AI’s growth trajectory and operational requirements. - Supervise, coordinate, and support team members, ensuring clear accountability, effective collaboration, and consistent execution of responsibilities. - Define the organizational structure, roles, responsibilities, and resource allocation required to support current operations and future expansion. Recruit, onboard, develop, and retain high-performing professionals, ensuring the team possesses the technical expertise and capabilities required to meet business objectives. - Establish clear performance expectations, measurable objectives, and development plans; conduct regular performance reviews and provide constructive feedback and coaching. - Drive standardization of processes, procedures, and best practices across regions while accommodating local operational and regulatory requirements. - Foster a culture of ownership, accountability, continuous improvement, knowledge sharing, and operational excellence. Collaborate with cross-functional leaders to anticipate resource requirements, address organizational gaps, and ensure effective coordination across teams. - Develop succession plans and strengthen internal capabilities to support organizational resilience and long-term scalability. - Manage team priorities, workload distribution, and resource planning, ensuring effective execution while maintaining quality, safety, and operational efficiency. WHAT SUCCESS LOOKS LIKE - Critical hardware and materials arrive complete, traceable, secure and ready for deployment when needed. - Inventory accuracy is consistently high, with timely reconciliation and documented custody for valuable assets. - Critical spare parts are available according to risk-based targets, reducing restoration delays and avoidable downtime. - Logistics exceptions, shipment damage, deployment blockers and supplier failures are identified early and resolved with measurable corrective actions. - Logistics processes scale across new sites without sacrificing safety, compliance, cost discipline or execution speed. MINIMUM QUALIFICATIONS - At least 5 years of relevant experience in logistics, supply chain, warehouse operations, hardware deployment or inventory management in a complex technical environment. - Hands-on experience coordinating high-value equipment shipments, third-party service providers, site receiving, stock controls and reverse logistics. - Ability to establish auditable inventory processes, analyze operational data, manage exceptions and deliver against demanding deployment timelines. - Working knowledge of transport, handling and workplace safety requirements; ability to engage relevant specialists on customs and international trade compliance. - Strong cross-functional communication, supplier management and problem-solving skills; professional English and willingness to travel to operational sites. PREFERRED QUALIFICATIONS - Experience supporting data centers, AI/HPC infrastructure, hyperscale hardware deployments, enterprise IT logistics or complex industrial equipment. - Familiarity with serialized GPU/server assets, rack-scale systems, networking equipment, specialist lifting and ESD-sensitive components. - Experience implementing warehouse management, enterprise resource planning or IT asset-management systems and inventory dashboards. - Experience with international shipping, freight forwarding, customs interfaces, repair/RMA workflows and multi-site critical spares strategies. - Experience improving supplier performance, stock availability, forecast accuracy and logistics cost-to-serve. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Houston, United States We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities EnerMech have a new opportunity for a Hydraulic Technician, Tube Instrument Fitter to join the Fluid Power Products team in Houston. This role is responsible for the fabrication, installation, inspection, testing, and maintenance of stainless steel hydraulic and instrumentation tubing systems ranging from 1/4" to 2" in diameter. This position requires the ability to interpret engineering drawings and P&IDs, fabricate precise tubing runs, perform coning and threading for medium- and high-pressure tubing, install tubing supports, and ensure all hydraulic systems meet customer specifications and industry safety standards. The Requirements Essential Duties and Responsibilities Install, bend, route, and secure stainless steel tubing from 1/4" through 2" OD. Fabricate tubing assemblies using manual and hydraulic tube benders. Measure, cut, deburr, clean, and prepare tubing for installation. Cone and thread medium-pressure (MP) and high-pressure (HP) stainless steel tubing using manufacturer-approved tooling and procedures. Install MP and HP tubing connections, glands, collars, and pressure fittings in accordance with manufacturer specifications. Install compression fittings, pipe fittings, valves, manifolds, clamps, supports, and hydraulic components. Read and interpret hydraulic schematics, P&IDs, isometric drawings, and fabrication drawings. Ensure proper tube routing, spacing, support, bend radii, and fitting alignment to prevent vibration, fatigue, and leaks. Perform pressure testing, flushing, and leak testing of hydraulic systems. Troubleshoot hydraulic systems and repair tubing, fittings, valves, and component failures. Install and torque hydraulic fittings in accordance with manufacturer specifications. Maintain hydraulic system cleanliness to minimize contamination and ensure system reliability. Perform preventative maintenance and repairs on hydraulic equipment. Operate tubing fabrication equipment including tube benders, coning and threading machines, flaring tools, saws, threaders, and pressure testing equipment. Document completed work, inspection results, and pressure test records. Maintain a safe and organized work environment while complying with company safety policies. Travel to customer facilities and offshore/onshore job sites as required. Required Qualifications High school diploma or GED. Minimum of 3 years of hydraulic tubing installation or related industrial experience. Experience installing 316 stainless steel tubing from 1/4" through 2". Experience coning and threading MP and HP stainless steel tubing. Knowledge of medium- and high-pressure tubing systems and pressure-rated fittings. Proficient in the use of hand tools, power tools, tube benders, and coning/threading equipment. Ability to read and interpret hydraulic schematics and engineering drawings. Knowledge of compression fitting systems such as Parker A-LOK, Swagelok, Hy-Lok, Autoclave Engineers, HIP, or equivalent. Strong mechanical aptitude and troubleshooting skills. Ability to work independently and as part of a team. Valid driver's license and ability to travel as required. Preferred Qualifications Experience in oil & gas, petrochemical, pipeline, offshore, or industrial environments. Experience with hydraulic flushing, cleanliness verification, and hydrostatic pressure testing. Experience assembling and testing hydraulic control panels, manifolds, and power units. Forklift, aerial lift, or overhead crane certification. TWIC Card. OSHA 10 or OSHA 30 certification. Physical Requirements Ability to lift up to 50 pounds. Ability to stand, kneel, bend, climb ladders, and work in confined spaces. Ability to work outdoors in varying weather conditions. Ability to wear required personal protective equipment (PPE). Knowledge, Skills, and Abilities Excellent attention to detail and workmanship. Strong understanding of hydraulic systems, fluid power principles, and pressure-containing tubing systems. Ability to fabricate neat, accurate, leak-free tubing installations. Strong communication and problem-solving skills. Ability to prioritize multiple tasks while meeting project deadlines. Commitment to quality, safety, and customer satisfaction. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Belgrade, Serbia; Warsaw, Poland; Madrid, Spain; Prague, Czechia; Sofia, Bulgaria; Budapest, Hungary At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Site Contract& Budget (SCBM) to join our A-team (hybrid*/remote) in Europe! The SCBM is responsible for supporting the Site Contract negotiation activities. The SCBM supports the Site Contract & Budget leadership with lessons learned, experience sharing and work collaboratively with internal stakeholders to achieve timely delivery of site contract and budget execution. In this role your key tasks will include: Lead and oversee site contract and budget activities across assigned clinical studies, ensuring timely negotiation, execution, and delivery in accordance with study timelines and sponsor requirements. Develop and maintain study-specific Clinical Trial Agreement and Budget Plans (CTABPs), including contracting strategies, negotiation parameters, and escalation pathways. Coordinate and provide guidance to Site Contract & Budget Associates and other country-level resources involved in contract and budget negotiations. Serve as the primary point of contact for sponsors and internal stakeholders regarding site contracting processes, negotiation strategies, progress, and escalations. Review, adapt, and coordinate approval of master, country-specific, and sponsor-provided CTA templates, ensuring alignment with applicable local regulations, sponsor requirements, and internal procedures. Provide contractual expertise and negotiation support, including review of complex contractual issues, development of fallback language, and final quality review of negotiated site agreements. Monitor contracting milestones, maintain accurate status reporting, proactively identify risks and delays, and implement appropriate mitigation and escalation measures. Oversee site contractual documentation throughout the study lifecycle, including amendments, termination letters, and contracting activities during study maintenance and closeout. Requirements Bachelor’s Degree in Healthcare or Biological Science and minimum 3 years of experience in drug development and/or clinical research; or equivalent combination of education, training, and experience Minimum 3 years of Site Contract & Budget experience Paralegal certification preferred contract review or budget negotiation experience Knowledge of privacy legislation (GDPR and/or HIPPA) and  ICH-GCP Good computer skills with good working knowledge of a range of computer programs including word, excel and CTMS systems. Strong negotiation skills Strong written and verbal communication skills Good organizational and time management skills Attention to details Technical writing experience is a plus Experience working with cross-functional teams is a plus Ability to travel domestically and internationally as required. Ability to effectively attend and present at internal and external meetings (such as internal, Sponsor’s or Bid Defense meetings) Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Australia Reporting to the Global Talent Applications Support Manager, the Global SAP SuccessFactors Support Analyst will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams. Responsibilities Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc. Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch. Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects Run regular reports for regions, in agreed formats / data sets Measure and monitor service level targets and follow up with ticket owners before breaches occur Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams Requirements Technical Skills Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills Employee Central, including Core HR and Time, and Recruiting experience are essential Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable Experience with SAP Business AI capabilities, including Joule, is preferred Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred Experience providing high-quality application support and customer service in an IT and HR technology environment Advanced Microsoft Excel skills, including pivot tables, data analysis and charts Behavioral Skills Demonstrated ability to troubleshoot Problem-solving mindset Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners Self-motivated and able to work under limited supervision Highly organized, able to multi-task and meet deadlines ·       Able to work effectively across regions and time zones, balancing local priorities with global standards Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Disclaimer: Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.

Location: Brussels, Belgium We currently have a vacancy for an Python Back-End Software Engineer fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium . The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Tasks: Architect server-side components and services that form the backbone of web applications, employing best practices in Python programming; Develop and maintain RESTful APIs to facilitate seamless communication between front-end and back-end systems; Design, implement, and optimise database schemas and queries to ensure efficient data storage and retrieval processes; Manage database security measures to protect sensitive information, ensuring compliance with data protection standards; Enhance application performance by identifying bottlenecks and optimising server-side code and database queries; Implement scalable architectures to handle increased user load and data volume, leveraging cloud services and containerization; Conduct regular code reviews and use vulnerability scanning tools to identify and address potential security issues; Implement security protocols and standards to safeguard applications against threats and ensure data privacy. Requirements University degree in IT combined with relevant IT professional experience of at least 12 years; Excellent experience in Python and with web frameworks such as Django, Flask, or FastAPI; Excellent experience with relational (e.g., Oracle, PostgreSQL) and non-relational databases (e.g., Elasticsearch, MongoDB); Experience with code linters and formatters (e.g., pylint, black, flake8) to enforce coding standards; Experience with AI-powered code assistants (e.g., Amazon Kiro, Github Copilot), staying updated with advancements in AI-driven code technologies that can streamline Python web application development; Experience in containerisation tools like Docker, Podman and orchestration using Kubernetes; Experience with VM management, Linux; Excellent knowledge of ORM, schema design, efficient queries; Knowledge of vulnerability scanning tools (e.g., OWASP), secure coding practices and standards, including authentication, authorisation and encryption; Knowledge of code versioning tools such as Git or SVN; Knowledge of DevSecOps tools such as Jenkins, GitLab CI, GitHub Actions (Continuous Integration/Deployment); Strong understanding of RESTful design and implementation; Familiarity with configuration management tools like Ansible; Knowledge of the grant management ecosystem will be considered an asset; Excellent command of the English language, French will be considered an asset. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (158835/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Dubai, United Arab Emirates We are seeking a highly experienced Senior Quantity Surveyor to oversee cost planning, commercial management, subcontracts, and financial control across high-value development and infrastructure projects in Dubai. In this role, you will be responsible for protecting the company’s commercial interests, managing BOQs, evaluating variation orders, administering FIDIC contracts, and ensuring projects are completed within allocated budgets. Key Responsibilities Commercial & Cost Management: Prepare comprehensive pre- and post-contract cost estimates, Bills of Quantities (BOQ), elemental cost plans, and monthly commercial performance reports. Contract Administration: Administer FIDIC contracts (Red/Yellow Books), manage conditions of contract, and advise project managers on risk mitigation and contractual rights. Subcontractor Management: Oversee subcontractor procurement, review tender submissions, conduct price comparisons, negotiate terms, and finalize subcontract awards. Variations & Claims: Evaluate, negotiate, and settle commercial variation orders, claims for additional payments, extension of time (EOT) costs, and final accounts. Valuations & Cash Flow: Prepare monthly interim payment applications (IPAs) for clients/consultants, verify subcontractor payment certificates, and monitor project cash flow projections. Auditing & Dispute Resolution: Conduct cost audits, maintain risk registers, and support commercial resolution or arbitration/dispute proceedings when required. Requirements Education: Bachelor’s degree in Quantity Surveying, Civil Engineering, or Construction Commercial Management. Professional Chartership: MRICS (Member of the Royal Institution of Chartered Surveyors) or equivalent is strongly preferred . Experience: 8–12+ years of relevant experience, with a minimum of 4–5 years within the UAE/GCC market managing large-scale building or infrastructure projects. Contractual Knowledge: In-depth knowledge of FIDIC suit of contracts, standard methods of measurement (POMI, NRM2, CESMM4), and Dubai Municipality/local authority frameworks. Software Skills: Advanced proficiency in CostX , Candy (CCS) , AutoCAD , Excel (advanced financial modeling), and ERP systems (SAP/Oracle). Communication: Exceptional negotiation, analytical, and stakeholder management skills in English (Arabic fluency is a plus). Benefits Competitive base salary package with performance bonuses. Comprehensive health and life insurance. Professional development opportunities and support for professional certifications. Clear career progression paths within project management.

Location: Tashkent, Uzbekistan We are looking for an experienced Senior Sales Manager to work with our private clients in Tashkent. You will look after high-net-worth buyers personally, from the first conversation to the closing of the deal. The role combines premium real estate sales with a high standard of personal service. Key responsibilities: Develop and manage relationships with high-net-worth private clients Generate new business through your own professional network and referrals Organise and conduct private property viewings and one-to-one presentations Understand each client’s goals, preferences and investment criteria, and offer tailored solutions Lead negotiations and manage the full sales cycle through to closing Keep client information confidential and record all deal activity accurately in the CRM Maintain long-term relationships with clients and support them after the purchase Meet individual targets for deals and sales volume Requirements At least 4 years of experience in premium sales: real estate, private banking, luxury automotive, jewellery or a similar field An established network of high-net-worth clients Experience in conducting private viewings and one-to-one presentations Tact and discretion, and a high standard of client service Strong negotiation and relationship management skills A proven sales track record with measurable results Fluent Russian and fluent Uzbek Good English Benefits Salary and an increased commission A premium property portfolio to offer your private clients Autonomy in building and managing your own client relationships Private viewing arrangements and personal presentation support

Location: Uzbekistan We are looking for a results-driven Sales Manager to join our real estate sales team in Tashkent. In this role, you will guide clients through the full purchase journey, from first contact to closing. You will work with leads from partner agencies, online campaigns and showroom visits. Key responsibilities: Handle incoming leads from partner agencies, online advertising and walk-in showroom visitors Identify client needs, budget and investment goals, and recommend suitable properties Prepare for and conduct property viewings and project presentations Manage the full sales cycle: negotiation, offer, booking and closing Keep all client interactions, deal stages and follow-ups up to date in the CRM Build and maintain long-term relationships with clients and partner agencies Meet monthly and quarterly targets for deals, sales volume and conversion Monitor the Tashkent real estate market, competitor projects and pricing Requirements At least 2 years of sales experience in real estate or another high-value product (e.g. banking, premium automotive, luxury retail) A proven track record with measurable results: number of deals, sales volume and conversion rates Experience working with leads from several channels and conducting client viewings or presentations Hands-on experience with CRM systems Fluent Russian and fluent Uzbek English is a plus Strong negotiation, communication and presentation skills Organised and target-oriented, with the ability to manage several clients and deals at once Benefits Salary and commission on each deal A steady flow of leads from partner agencies, online advertising and showroom visits A well-equipped showroom for client meetings and presentations A CRM system and sales tools to manage your pipeline

Location: Tbilisi, Georgia We are looking for a Real Estate Sales Manager in Tbilisi to help our clients find the right property. You will turn enquiries from agency partners, digital campaigns and showroom visits into successful deals, and support each buyer at every step. What you will do: Follow up on leads from agency partners, digital marketing campaigns and showroom visitors Run discovery conversations to understand each buyer’s budget, needs and goals Organise property tours and present our projects to clients Negotiate terms and take deals from first offer through reservation to final signing Log every contact, deal status and next step in the CRM Develop strong, lasting relationships with buyers and agency partners Achieve your targets for closed deals, revenue and lead conversion Keep track of the local property market, new launches and competitor pricing Requirements 2+ years in sales of real estate or other high-ticket products, such as banking services, premium cars or luxury goods Measurable sales results you can share: deals closed, revenue and conversion Experience in handling multi-channel leads and running client viewings Confident use of CRM tools Fluency in Russian and Georgian English is an advantage Persuasive communication and negotiation skills Strong self-organisation and focus on results Benefits Salary and commission on each deal Regular inflow of leads from agency partners, digital campaigns and showroom walk-ins A modern sales gallery for client viewings and presentations CRM tools to track and grow your sales pipeline

Location: Tbilisi, Georgia We are looking for a creative and well-organised Marketing & Events Manager to promote our real estate projects in Tbilisi. You will shape how the market sees our projects through campaigns, events, media and partnerships, and you will help the sales team generate strong demand. What you will do: Develop and launch marketing initiatives for our residential projects Create and deliver events, including project launches, open days and client evenings Build connections with local media outlets and manage publications and placements Coordinate billboard and other outdoor advertising campaigns Set up co-marketing partnerships with brands and local businesses Work with external agencies, production teams and suppliers Allocate and monitor marketing spend Measure results and prepare performance reports Requirements 3+ years in marketing for real estate, premium brands or hospitality Events you have planned and run personally, with materials you can share Hands-on experience with local media, outdoor advertising and partnerships Confidence in managing contractors and working within budgets A creative mindset combined with strong attention to execution Fluency in Russian and Georgian A good command of English Benefits Salary A budget to bring your campaign and event ideas to life Creative freedom in building partnerships and media presence A visible impact on sales results through close work with the sales team

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions. This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers. What you’ll do Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget. Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams. Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements. Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership. Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand. Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes. Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently. Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope. What you’ll bring Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function. A track record of taking complex programs from design through launch, adoption, measurement, and iteration. Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement. Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths. Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes. Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers. Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution. Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus. Openness to candidates with transferable experience who can build trust across teams and turn strategy into results. About the team The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: USA Workplace: Remote Solvd Inc. is a technology services company that helps enterprises build and scale with AI. We operate through three business units: Core AI, Cloud, and Agentic Engineering. Together, they bring deep engineering expertise and an outcome-first mindset to help clients reimagine how they build, operate, and grow, turning the promise of AI into real, measurable business impact. We are looking for a self-driven, entrepreneurial sales hunter to expand Solvd's client base with new enterprise logos. You will stay ahead of market and technology trends, understand the challenges and priorities of our target customers, and translate them into opportunities that drive real business outcomes. You will generate pipeline through every available channel, including marketing-led campaigns, industry conferences and events, technology and alliance partnerships, and targeted outreach. You will own each opportunity strategically from first conversation through contract signature. That means building a deep understanding of customer needs, articulating Solvd's value proposition with clarity and conviction, and bringing together the right internal teams to shape outcome-driven solutions. Success in this role is measured not only by deals won, but by clients who see value early and become long-term partners. WHAT YOU'LL DO New Logo Prospecting and Pipeline Generation - Identify, target, and engage new enterprise and upper mid-market clients across priority industries. - Generate pipeline through all channels: outbound prospecting, marketing campaigns, account-based marketing, conferences, industry events, and partner ecosystems (hyperscalers, AI platform providers, and technology partners). - Build and execute a disciplined target account plan grounded in market research and customer insight. End-to-End Deal Ownership - Own the full sales cycle: discovery, qualification, proposal, pricing, negotiation, and closure. - Engage senior stakeholders (C Level execs and line-of-business leaders) and build trusted relationships across the buying group. - Sell on value, connecting Solvd's capabilities across AI, agentic engineering, digital, data, and cloud to the client's business priorities and measurable outcomes. - Lead the commercial process, including MSAs, SOWs, procurement, and legal discussions, in partnership with internal finance and legal teams. Customer Relationships and Thought Leadership - Build strong, trusted relationships with client stakeholders, acting as their advocate within Solvd. - Share Solvd's point of view on AI, agentic engineering, and digital transformation with customers and prospects. - Represent Solvd at industry conferences, events, and forums, strengthening brand presence and converting conversations into qualified opportunities. - Bring market and customer insights back to internal leaders, sharing a clear point of view on market trends, competitive dynamics, and emerging demand. Cross-Functional Collaboration - Partner with solution architects, delivery leaders, and practice teams across Agentic Engineering to ensure outcome-driven solutioning. - Work with Engineering teams to shape and build service offerings that meet evolving customer requirements. - Collaborate with Marketing on campaigns, account-based marketing, and event strategy to drive targeted demand. - Work with alliance and partnership teams to co-sell and build joint pipeline. Sales Discipline and Forecasting - Maintain strong CRM discipline, keeping all opportunities, activities, and forecasts accurate and up to date. - Provide reliable pipeline reviews and quarterly forecasts to leadership. Account Ownership and Transition - Own each new account for six months after closure, ensuring a successful delivery start and customer delight. - Identify early expansion opportunities and grow the initial engagement where possible. - Execute a structured handoff to the assigned Client Partner, including account plan, stakeholder map, and growth opportunities. WHAT YOU BRING - 10+ years of B2B sales experience in IT services, digital engineering, or consulting, with at least 6 years in a new logo (hunter) role. - Proven track record of consistently meeting or exceeding $3M to $4M annual new business quotas. - Demonstrated success closing services deals of $1M to $3M+ with enterprise clients. - Experience selling to C-level and senior technology and business leaders. - Deep domain knowledge of one or more target industries (e.g., insurance, financial services, healthcare, retail, travel and hospitality). - Solid understanding of AI, digital, data, and cloud services and the ability to discuss them credibly with clients. - Experience negotiating MSAs, SOWs, and commercial terms. - Exposure to Agentic Engineering and COTS (commercial off-the-shelf) products is strongly preferred. PREFERRED - Experience selling Digital, Modernization, Generative AI, or agentic solutions. - Established relationships with leading COTS (Salesforce, Adobe, ServiceNow, Shopify etc) or AI platform partners. - Familiarity with structured sales methodologies such as MEDDICC, Challenger, or Solution Selling. - Proficiency with Salesforce or similar CRM platforms. WHAT SUCCESS LOOKS LIKE Success in this role will be measured against three primary KPIs: 1. New Logo Bookings - Target: $2 million in Year 1; $3 million annually from Year 2 onward. - Measurement: Total signed contract value (bookings) from new logos closed within the fiscal year. 2. New Logo Acquisition - Target: At least one new logo per quarter, totaling four or more annually. - Measurement: New clients with a signed MSA and first SOW or purchase order, with no Solvd revenue in the prior 24 months. 3. Qualified Pipeline Coverage - Target: Maintain qualified pipeline at 3× the annual bookings target—$6 million in Year 1 and $9 million from Year 2 onward. - Measurement: Value of opportunities in the CRM that meet agreed qualification criteria, such as MEDDICC, reviewed monthly. SUPPORTING PERFORMANCE INDICATORS The following indicators will be reviewed quarterly: - Win rate: Achieve a win rate of 25% or higher on qualified opportunities. - Account handoff quality: Support client satisfaction and account growth during the six-month ownership period, with a documented handoff to the Client Partner. - Forecast accuracy: Maintain quarterly bookings forecasts within ±10% of committed bookings. YOUR FIRST YEAR - First 90 days: Build a target account plan, engage marketing and partner channels, and develop $3M+ of qualified pipeline. - First 6 months: Close the first new logo and reach full 3x pipeline coverage. - First 12 months: Deliver $2M in net new revenue and 4+ new logos, with each account successfully transitioned to a Client Partner. WHAT WE OFFER - Competitive base salary plus a compelling commission plan. - Comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off. - The opportunity to build a book of business in one of the fastest-growing areas of technology. - Direct access to leadership and a collaborative, entrepreneurial culture. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Our mission Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements. Operating context & accountability You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk. Key responsibilities - safety management and compliance - Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting. - Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries. - Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk. - Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion. - Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership. - Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners. Key responsibilities - operational and technical risk - Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls. - Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation. - Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood. - Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities. - Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds. - Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure. Key responsibilities - investigations and culture - Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio. - Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification. - Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation. - Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions. - Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk. What success looks like - Critical activities are governed by clear, adopted controls and a consistent standard across sites. - High-severity findings are visible, owned and resolved; incident learning results in verified preventive action. - Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible. - The safety program scales with infrastructure growth without creating unnecessary bureaucracy. Minimum qualifications - At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments. - Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training. - Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements. - Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English. - Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access. Preferred qualifications - Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors. - Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities. - Recognized HSE qualification and familiarity with ISO 45001-based management systems. - Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Enterprise Password Manager (EPM), Agentic Access—including Developer Tools—and Privileged Access, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, and engineering teams to the right solutions. Through clear technical storytelling, credible sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Experience bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market. • Experience working in a sales-led organization with enterprise sellers, Sales Engineers, technical buyers, and complex buying cycles. • Experience building a product motion across discovery, evaluation, technical validation, purchase, and expansion. • Experience partnering across Product, Engineering, Product Marketing, Sales, and GTM Enablement, with the ability to build credibility with technical and executive audiences. • Deep fluency in identity security, Privileged Access Management (PAM), secrets management, or agentic access, along with working knowledge of developer tools and the ability to translate technical product behavior into clear customer-facing guidance. • Strong written and verbal communication skills, strategic judgment, and the ability to influence senior stakeholders while making thoughtful decisions in ambiguous environments. • Experience launching a new product, category, or sales motion in identity security, access management, developer tools, or a related technical market; using field insights, win-loss feedback, or seller research to prioritize work; or holding security certifications or equivalent technical training. What you can expect: • Own the product enablement plan for Enterprise Password Manager, Agentic Access—including Developer Tools—and Privileged Access, prioritizing readiness work based on business impact, customer needs, launches, and field evidence. • Translate Product Marketing strategy into sales motions that help IT, security, and engineering buyers secure access for developers, artificial intelligence (AI) agents, and privileged users. • Create the pitch decks, talk tracks, qualification questions, discovery guides, product training, and other field assets needed to support customer conversations from discovery through expansion. • Define how the portfolio fits into annual sales plays, including the personas to engage at each stage of the buying journey and the role of strategic technology and AI partnerships. • Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections. • Partner with Technical Marketing and Demo Engineering to map demos to sales plays and provide the customer, use-case, and product context needed to build credible launch and sales demonstrations. • Measure field readiness, lead win-loss analysis, identify recurring objections and adoption barriers, and bring clear recommendations to Product, Product Marketing, Sales Enablement, and senior leadership. USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights. You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions. You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you’ll do at Figma: Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding We’d love to hear from you if you have: Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed While it’s not required, it’s an added plus if you also have: Hold an academic background in design, interaction design, or human-computer interaction Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products Demonstrate familiarity with Figma’s products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.   This is a remote opportunity within Canada and the US. What we’re looking for: • A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion. • Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities. • Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences. • Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling. • The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers. • Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments. • Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality. Preferred qualifications: • Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training. What you can expect: • Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence. • Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story. • Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value. • Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities. • Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections. • Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio. • Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.   USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.