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Location: Remote: United States; San Francisco HQ; Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. About the Role As the Engineering Manager for Governance & Access, you will lead the team responsible for building the security, governance, and access capabilities that let Render's customers manage teams, permissions, and environments with confidence as they scale. You'll design these capabilities for a world where agents, not just humans, operate on Render, turning emerging agentic use cases into simple, reusable platform primitives across identity, authorization, credentials, and delegation. The problems span traditional IAM and emerging agent infrastructure, which is what distinguishes this role from a typical security or IAM job. You'll shape the team's structure as much as its roadmap. You'll also join at a formative moment: the team is small, the architectural foundations are still being defined, and the systems you build will become primitives used across millions of users. What You’ll Do - Lead and grow the Governance & Access team - Own the roadmap for governance, identity and access management, roles and permissions, and related compliance and security capabilities - Define how these capabilities extend to agents operating on Render, not only human users - Partner with the dedicated product and design partners already on the team to align roadmap with customer and platform needs - Build a strong hiring and interview process as the team scales, calibrating closely with recruiting and cross-functional partners - Make key technical and architectural decisions for access, identity, and governance systems - Coach and develop engineers, through performance management and career growth - Coordinate with the adjacent Security team and the rest of the Growth and Expansion org as the platform evolves - Balance security, usability, and speed, making pragmatic decisions about where strong guarantees are required and where the team can iterate What We’re Looking For - Strong people leadership - the top priority for this role - Comfort operating in ambiguity, with the flexibility to adapt and grow as the team's scope evolves - Experience building and scaling a team from an early stage - A track record of managing and developing engineers, including hiring and performance management - Ability to partner closely with product and design without needing to fill those functions yourself - Background from either a startup or a larger company is fine. What matters is experience and ability to operate in a fast-paced environment Nice-to-Haves - Experience in security, governance, or access management (IAM, RBAC, compliance) - Exposure to building for AI agents or agentic systems - Experience managing senior (IC5-level) engineers - Background in developer platforms or B2B SaaS products This is an opportunity to help define what secure access looks like when software increasingly acts on behalf of people. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time. What You’ll Do Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India. Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review. Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst. Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise. Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes. Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately. Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities. Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements. What You’ll Bring Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required. Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits. Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred. Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance. Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions. Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced. A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes. Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time. About the team The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on. This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities: OWN THE LICENSING & BILLING STRATEGY & ROADMAP - Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market. - Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit. - Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks. LICENSING, ENTITLEMENTS & ACCOUNTS - Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features. - Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on. - Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps. METERING & BILLING PLATFORM - Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging. - Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform. - Build the mechanics for usage-based enterprise billing and reliable overage charging. CROSS-ORG ALIGNMENT - Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards. - Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on. - Establish clear success measures and keep the squad accountable for outcomes, not only delivery. REQUIREMENTS Must-haves - Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company. - Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live. - Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers. - Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly. - Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes. - Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction. - Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them. - Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering. Nice-to-haves - Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing. - Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume. - Migration experience: You've run a billing-provider migration. - Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it. - CRM integration: You've worked on Salesforce or CRM-to-billing integrations. - Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products. - Writing culture: You default to writing things down to create clarity and alignment. Why join us? At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments. You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship. Sound like a challenge you're excited to take on? Apply now, and help us build the commercial foundation of the future of reliable AI automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability. You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it. ABOUT THE ROLE: - Location: Remote-first (United States) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $204,000 - $255,000 - Zone B: $190,000 - $238,000  - Zone C: $177,500 - $222,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Senior Director, Customers Success As a Senior Manager, AI Customer Success, you’ll … - Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning. - Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders. - Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption. - Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management. - Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements. - Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement. - Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies ABOUT YOU: Requirements: - 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships. - 2+ years managing a customer success, account management or customer growth team. - Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention. - Ability to influence executives, both with customers and internally. - Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required. - Experience in at least one of the following: - Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. - Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. You’ll thrive as a Senior Manager, AI Customer Success if you: - Think in systems, spot bottlenecks and build repeatable processes with measurable results. - Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up. - Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes. - Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.   OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Learning Design and Enablement Manager will join the Enterprise Learning & Development team within the People organization to build applied learning experiences that strengthen leadership, professional, and Artificial Intelligence (AI) capabilities. You’ll translate business needs into practical, scenario-based learning that supports lasting behavior change, scalable enablement, and measurable business impact. Reporting to the Manager of Enterprise Learning & Development, this role is remote in the United States and Canada and will help build the capabilities 1Password needs to deliver on its mission. How we’re using AI today On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most. This is a remote opportunity within Canada and the US. What we're looking for: • 7+ years of experience in instructional design, learning design, or a related learning and development role, with experience translating capability needs into practical learning solutions. • Experience designing scenario-based learning grounded in real business workflows and focused on behavior change rather than one-time knowledge transfer. • Ability to identify patterns across stakeholder needs and create reusable frameworks, content, and learning experiences that can scale across teams. • Experience embedding measurement and evaluation into learning solutions, along with the ability to connect learning outcomes to business impact. • Working knowledge of instructional design methods such as Analysis, Design, Development, Implementation, and Evaluation (ADDIE), Design Thinking, backward design, or comparable approaches. • Strong project management, facilitation, communication, and independent decision-making skills, with the ability to turn ambiguous needs into clear solutions and manage multiple priorities. • Experience building workplace AI capability, designing leadership programs across multiple leadership levels, or using emerging learning technologies and AI-enabled tools. What you can expect: • Design and develop applied learning solutions based on identified capability needs, using real business scenarios and workflows. • Partner with functional enablement leads, subject matter experts, and cross-functional stakeholders to integrate learning into existing programs and team practices. • Lead the design and development of leadership capability programs for front-line, mid-level, and senior leaders, facilitating selected sessions as needed. • Create learning experiences that help people use AI thoughtfully and effectively, with an emphasis on judgment, critical thinking, responsible application, and evaluating outcomes. • Develop reusable frameworks, practices, measurement approaches, and resources that strengthen learning delivery and effectiveness across the organization. • Build evaluation into each solution, use learner and stakeholder feedback to improve programs, and maintain learning materials so they remain current and relevant. USA-based roles only: The annual base salary for this role is between $119,000 USD and $173,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $106,000 CAD and $154,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, New York, United States Our Story At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀 What you will do: We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership. In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth. If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you. Key Responsibilities: Own a portfolio of think-cell’s most strategic accounts. Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value. Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases. Orchestrate executive business reviews, track adoption metrics and align on success plans. Monitor account health and proactively mitigate churn through deep engagement and value delivery. Identify opportunities to evangelize new features or product enhancements within high value accounts. Your profile: Bachelor’s, Master’s degree in Business or related relevant field. 3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies. Experience navigating large, complex customers and partnering with technical and executive stakeholders. Excellent relationship building skills and a proactive approach to customer engagement. Organized and highly accountable with a bias towards action. Strong ability to communicate value and navigate customer organizations with precision. Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus Hybrid: Willingness to work on-site in, minimum of 3 days/week - NYC office (opening soon). Executive presence, ability to influence, build rapport, and excellent communication skills. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership : We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First : We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team : We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence : We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law. #SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed: OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS - Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. - Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. - Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders. DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE - Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. - Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. - Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE - Oversee technical support intake, issue management, critical incidents, and high-severity support cases. - Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. - Keep customers informed with timely communication, clear resolution plans, and proactive risk management. TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT - Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. - Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. - Share structured customer insights with Product and Engineering to improve platform outcomes at scale. - Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted. REQUIREMENTS MUST-HAVES - 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. - ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. - 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. - 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. - 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. - 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. - 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems. NICE-TO-HAVES - 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. - 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. - 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. - 🧑‍💻 Background working with open-source, developer-first, or technical platform products. - 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. - 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities. Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop Enterprise/Strategic AEs covering Southeast Asia. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States; San Francisco; Canada; New York; Toronto Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We're looking for a design engineer to help build and maintain Waypoint, our design system, across both the Figma library and the production codebase. This is not a "designer who codes a little" or an "engineer who dabbles in Figma" role. You should be genuinely fluent on both sides, comfortable defining a component's behavior and states in Figma one hour and shipping the same component to npm the next. You'll take direct ownership of the Figma side of our library (structure, variants, tokens, documentation) while also contributing to the core Waypoint system: our component packages, our token pipeline, and the tooling that keeps design and code in sync. If the idea of being the single point of continuity between a Figma frame and a production component sounds exciting rather than exhausting, this is your role. We're also thinking beyond the system we have today. Waypoint isn't just meant to serve designers and engineers, it's meant to become something a model can read, reason about, and build with directly. We want someone who can help us get there: grounded enough to do the unglamorous work of making today's system solid, and forward looking enough to help define what an intelligent design system looks like next. WHY THIS ROLE Waypoint is still early enough that the decisions you make now will shape how the system scales. You'll have real ownership, not just a queue of component tickets, and you'll be working alongside a team that treats design and engineering as one discipline rather than two departments that hand work back and forth. And you'll be helping define what a design system becomes when it has to serve a third audience: the models that will increasingly build with it. RESPONSIBILITIES - Own and evolve the Figma library for Waypoint: component structure, variants, properties, and documentation, so it stays a reliable source of truth for design teams. - Build and maintain core Waypoint components, contributing directly to our component packages alongside the design engineering team. - Work across our token pipeline, keeping design tokens in Figma and their code representations (CSS custom properties, Tailwind config) tightly synced. - Partner with product designers to translate new patterns into system components, and with product engineers to make sure those components are easy to adopt correctly. - Help define and refine the workflows and tooling that connect Figma and code (sync scripts, plugins, documentation sites) rather than relying on manual handoff. - Write clear documentation and usage guidance so the system scales without you being the bottleneck. - Weigh in on system architecture decisions: when to add a new component versus extend an existing one, how to version and package changes, how to keep the system consistent as it grows. - Help shape how Waypoint evolves to serve a third consumer beyond designers and engineers: the model itself. That means thinking about how components, tokens, and patterns get structured so they're legible to AI systems, not just to humans. QUALIFICATIONS - Own and evolve the Figma library for Waypoint: component structure, variants, properties, and documentation, so it stays a reliable source of truth for design teams. - Build and maintain core Waypoint components, contributing directly to our component packages alongside the design engineering team. - Work across our token pipeline, keeping design tokens in Figma and their code representations (CSS custom properties, Tailwind config) tightly synced. - Partner with product designers to translate new patterns into system components, and with product engineers to make sure those components are easy to adopt correctly. - Help define and refine the workflows and tooling that connect Figma and code (sync scripts, plugins, documentation sites) rather than relying on manual handoff. - Write clear documentation and usage guidance so the system scales without you being the bottleneck. - Weigh in on system architecture decisions: when to add a new component versus extend an existing one, how to version and package changes, how to keep the system consistent as it grows. - Help shape how Waypoint evolves to serve a third consumer beyond designers and engineers: the model itself. That means thinking about how components, tokens, and patterns get structured so they're legible to AI systems, not just to humans. NICE-TO-HAVES - Experience building or contributing to design-to-code sync tooling (Figma plugins, token pipelines, MCP-based workflows, or similar). - Familiarity with accessibility standards (WCAG) and how to bake them into components rather than bolt them on. - Experience packaging and versioning component libraries for multiple consuming teams (npm scoped packages, semver, changelogs). - Exposure to multi-platform design systems work (iOS/SwiftUI, Android/Jetpack Compose, or token build tools like Style Dictionary). - Experience in an AI native product environment or genuine interest in how AI changes the way design systems get built and used. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

About Upstart: At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City. The Team: Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles. Role and Responsibilities: - Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments. - Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution. - Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality. - Perform sensitivity analysis, backtesting, and outcomes analysis. - Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios. - Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile. - Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits. - Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes. - Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators. - Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting. Minimum Qualifications: - Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience. - 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline. - Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment. - Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios. - Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee. Preferred Qualifications: - Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators. - Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC). - Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank. - Advanced spreadsheet and financial modeling skills. - Proficiency with SQL or similar data tools. - Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar. - Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing. - CFA, FRM, or other relevant professional credentials are a plus. Position Location: - Remote within the United States. - Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter. Compensation and Benefits: - Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education. - Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k. - Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices. Equal Opportunity: - Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.

You will leverage SQL, Python, and modern analytical tools to help optimize business strategies, monitor performance, and turn complex data into actionable insights. Derive Insights & Support Strategy:

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp. You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes. WHAT YOU’LL DO - Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health - Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities - Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth - Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp - Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close - Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption - Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions - Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap - Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams - Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way WHAT YOU NEED - 9+ years of experience as a Account Manager or Account Executive - 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership - Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products - Demonstrated success negotiating and closing complex six-figure renewals and upsells - Ability to understand and communicate complex product workflows, integrations, and technical configurations - High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings - Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions - Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite - Consistent track record of hitting or exceeding revenue targets in fast-paced environments - Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity - Willingness to travel for customer on-sites, events, and internal team summits NICE TO HAVES - Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management). - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Software Engineer, AI/ML Sony Interactive Entertainment (SIE) PlayStation; San Diego, CA Who we are The Direct to Consumer (D2C) Data Science organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences. Role overview Within D2C Data Science, the D2C ML Engineering team is seeking a software engineer to help design, build, and support production AI platform capabilities that solve high-value business problems across the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an engineering role focused on turning AI into dependable products, services, and automation. The ideal candidate is a strong software engineer with backend experience and practical hands-on applied AI experience. What you’ll be doing: Create services, workflows, and reusable components for LLM-powered solutions. Collaborate with stakeholders to understand use cases, identify if and how AI could be used, prototype solutions, measure outcomes, and help move proven capabilities into production. Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services. What we’re looking for: Bachelor's or Master’s degree in computer science, engineering or related with 2+ years of professional software engineering experience. Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services. Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design. Experience with AWS or equivalent cloud services Possesses exceptional communication skills, able to turn business requirements into technical tasks, collaborate across teams, and explain AI tradeoffs in clear, practical terms. Preferred Skills: Experience with AI orchestration patterns Experience supporting a production system Familiarity with Model Context Protocol Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows. PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $150,000 — $225,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. This role is open to MBA students graduating in spring 2027. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote, USA Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield is seeking a Legal Operations Manager to help build and scale the systems, processes, and technology that power our legal function. Working closely with our Legal team and cross-functional stakeholders, you will own and optimize our contract lifecycle management platform (Ironclad), streamline legal workflows, and introduce automation and AI-powered solutions to improve efficiency across the organization. The ideal candidate is a highly organized, tech-savvy operator who thrives in fast-paced environments, enjoys solving complex operational challenges, and is excited about leveraging emerging technologies to build a modern, scalable legal function. What you'll do: Build and Improve Legal Operations - Help design and continuously improve the Legal team's operating model, identifying opportunities to streamline workflows, improve efficiency, and automate manual processes. - Develop and maintain scalable legal processes that support the needs of a rapidly growing global organization. Own Legal Technology & Automation - Own and manage our legal technology stack, including Ironclad contract lifecycle management workflows, matter management, and e-billing systems. - Optimize Ironclad workflows to streamline contract intake, approvals, execution, and overall contract management. - Develop and implement automation solutions, including AI-assisted first review of NDAs, to improve the efficiency of legal processes. - Partner with internal teams to identify and implement AI tools and automation solutions that improve how legal work is managed. Manage Legal Operations & Reporting - Oversee relationships with outside counsel and legal service providers, including budget management, billing, and performance tracking. - Establish metrics and reporting dashboards to provide visibility into the Legal team's priorities, workload, and performance. - Use operational data to identify opportunities for improvement and support informed decision-making. Drive Cross-Functional Collaboration - Partner closely with Finance, IT, and business teams to ensure legal processes and systems align with broader company operations. - Work with cross-functional stakeholders to streamline legal workflows and improve operational efficiency. - Support the implementation and adoption of new legal tools, systems, and processes across the organization. Requirements: - Deep expertise in legal technology, including contract lifecycle management platforms (Ironclad strongly preferred), e-billing systems, and matter management tools. - Hands-on experience with Ironclad is required, including configuring, managing, and optimizing contract lifecycle management workflows. - Demonstrated experience designing and implementing legal workflows, process improvements, and automation solutions. - Experience leveraging AI-powered tools and emerging technologies to improve legal processes. - Experience supporting global teams and navigating the operational needs of a rapidly scaling organization. - Strong analytical skills, including experience developing metrics, building reports, and using data to inform business decisions. - Highly organized, detail-oriented, and proactive, with the ability to take ownership and operate independently. - Experience working at a high-growth technology or AI company strongly preferred. - Highly collaborative, intellectually curious, and comfortable operating in a fast-paced environment where priorities evolve quickly. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $110,000-$150,000, depending on experience, skills, scope, and location. • Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Product Research Location: Remote US Compensation Range: $170,000.00 to $185,000.00  base plus bonus and equity What You’ll Do: Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself. Responsibilities: Operate a proven industry-leading Security Awareness Training phishing program. Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it. Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job. Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft. Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code. Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher. Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns. Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes. Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures. Eagerness to engage, report, and be accountable to executive stakeholders. Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%. What You Bring To The Team: Proficiency with HTML, CSS, Javascript & React, Angular, or Vue Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results Experience triaging reported phishing emails, security incidents, and identifying trends + patterns Experience in analyzing, tracking, and defending against phishing attacks Experience identifying emerging tradecraft Social engineering experience, coursework, training, certifications Experience innovating training content Experience with eLearning design and development Experience developing marketing content for social media, YouTube, blogs & reports Spanish language skills desired, but not required What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.