Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role, we invest in people. We believe in a Total Package philosophy which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- CAD $180K – CAD $210K
- Plus bonus and equity
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO. Xero also provides eligible employees with Wellbeing leave, volunteer leave, holidays, paid parental leave. Further information included on our Xero Perks page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for observability at Render. The role spans both the systems layer and the fast-emerging world of agent observability. This is a role for someone who wants to define what it means to understand your software in an era where AI is fundamentally changing how it gets built and run: where a production incident might trace through services, queues, model calls, and autonomous agent decisions, and where cost is measured in tokens as much as CPU-hours.
This is a new specialization at Render, and you will own the visibility layer for AI workloads and drive the technical and strategic direction for Render's observability surface, including logs, metrics, traces, and the OpenTelemetry ecosystem. You'll engage with Render's customers and our product development teams to develop a deep understanding of how they debug, monitor, and manage spend, and build conviction about where observability needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for observability at Render. Your scope spans systems telemetry (logs, metrics, distributed tracing), OpenTelemetry-native instrumentation and export, agent and LLM observability (traces of model calls, tool use, and multi-step agent runs), and the cost and usage layer that makes token economics legible.
- Drive prioritization across observability investments, balancing foundational telemetry infrastructure against near-term product needs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's telemetry pipeline, ensuring architectural decisions optimize for signal fidelity, query performance, and cost at scale. Observability touches every product surface at Render, so the dexterity to understand the shape of our other investment areas is essential.
- Develop a strong, opinionated point of view on what observability means for AI-native builders. How will OTel conventions extend to agent workloads, what a trace of an agent run could look like inside Render, and how teams should reason about token spend, model routing, and cost attribution.
WE'RE LOOKING FOR
- 7+ years in Product Management, with substantive experience in observability, monitoring, developer tools, or infrastructure products.
- Working fluency with the OpenTelemetry ecosystem — signals, semantic conventions, collectors, and the tradeoffs of instrumenting real production systems. Bonus if you've tracked the emerging conventions for GenAI and agent observability.
- Familiarity with the economics of AI workloads: token pricing, model selection tradeoffs, and how teams budget for and attribute LLM spend. Major bonus if you've worked on an LLM gateway, proxy, or metering product.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, cross-cutting problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as an SRE, observability engineer, or infrastructure engineer.
- Hands-on experience building AI agents, or instrumenting and evaluating them in production.
- Contributions to OpenTelemetry or adjacent open-source telemetry projects.
If this role excites you but you don't meet every single requirement or your experience is in an adjacent role such as engineering management, we'd still love to hear from you. Your unique experience might be just what we need.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for Render's datastores portfolio, with our Postgres offering at the center. You will define what a modern managed database experience looks like, including how database products will adapt to new state patterns from agents and how agents as users of state-keeping products should be accommodated.
You'll drive the technical and strategic direction for Render Postgres and our broader data layer, working directly with your team and infrastructure engineering to shape architectural decisions. You'll engage with Render's customers and our product development teams to develop a deep understanding of their data needs and build conviction about where the datastores portfolio needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for Render's datastores, anchored on Postgres. Your scope spans provisioning and lifecycle management, high availability and disaster recovery, backups and point-in-time recovery, scaling and performance, connection management, and the extension ecosystem.
- Drive prioritization across Render's data investments, balancing the leverage of foundational reliability work — replication, failover, storage performance — against near-term product and business needs, and being able to negotiate those tradeoffs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's data layer, ensuring architectural decisions optimize for durability, performance, and operational simplicity. Databases are where customer trust is won or lost, so an instinct for reliability and data safety is essential.
- Develop a strong, opinionated point of view on how managed Postgres needs to evolve to serve AI-native builders — from vector workloads and retrieval pipelines to databases that are spun up, branched, and torn down programmatically by agents at scale.
- Set the standard for how developers experience data on Render, providing clear guidance, sensible defaults, and abstractions that make it easy for teams to run production databases with confidence — without needing a DBA on staff.
WE'RE LOOKING FOR
- 7+ years in Product Management, with the majority spent on databases, data infrastructure, developer tools, or platform products.
- Familiarity with Postgres — its architecture, operational model, ecosystem, and the tradeoffs teams face running it in production. Bonus if you have strong perspective on how agentic workloads and AI-native applications are reshaping database usage patterns.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, high-stakes reliability and infrastructure problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as a database engineer, DBA, or infrastructure engineer.
- Hands-on experience with Postgres internals, replication tooling, or the extension ecosystem (e.g., pgvector, PostGIS).
- Experience building AI agents or the data infrastructure that powers them.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role
As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product.
What you'll do:
Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.
What you'll need:
Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies
Strong collaboration skills with both internal and external teams
Experience writing Rust, Solidity or Golang.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Mobile Experience Strategy:
Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers.
Customer Journey Design:
Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints.
Product Metrics & User Behavior:
Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data.
Design Process Leadership:
Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features.
Ecosystem Integrations:
Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem.
Cross-Functional Collaboration:
Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience.
Continuous Improvement:
Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals.
Key Requirements:
Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes.
Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility.
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters.
Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions.
Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly.
Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment.
Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily.
A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement.
Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $125,500-$139,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace technology experience for employees across our EEA-region offices. Based in our Malta office, this role is the primary owner of local office IT and workplace facilities, and the first-line point of contact for EEA-region user support. The role also provides remote backup and support for other EEA offices as needed, and works as part of our Global IT team.
Second-line support for SaaS platforms and network infrastructure is handled by the broader Global IT team; this role focuses on delivering first-line support and knowing when to escalate. The ideal candidate is customer-focused, technically curious, works well independently, and looks for ways to improve day-to-day IT operations through automation and process improvements.
What You’ll Be Doing
Deliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the Malta office and EEA-region users.
Provide first-line, user-facing support for our collaboration, productivity, and business applications, helping employees resolve day-to-day usage questions.
Manage the local endpoint lifecycle — device provisioning, deployment, maintenance, troubleshooting, asset inventory, and secure device retirement — in line with Global IT standards and security policies.
Partner with HR and hiring managers to deliver smooth onboarding and offboarding: device preparation, account provisioning, access requests, and introducing new employees to IT systems, security practices, and workplace technology.
Serve as the primary point of contact for the local office's workplace technology, including conference room AV systems, video conferencing, VOIP, printers, CCTV, access control systems, and other office infrastructure.
Troubleshoot first-line endpoint, networking, Wi-Fi, VPN, identity, and access issues, escalating to and collaborating with the Global IT Operations team on anything beyond first-line.
Support Global IT initiatives, office moves, technology refreshes, and security projects as they affect the local office and the EEA region.
Create and maintain knowledge base articles, standard operating procedures (SOPs), and technical documentation, using AI-powered tools and automation to improve documentation quality and reduce repetitive work.
Own the local end-user support experience: manage support requests, maintain SLA adherence, spot recurring issues, and suggest improvements to IT service delivery.
What We Look For In You
2+ years of experience in IT Support, Desktop Support, IT Operations, or a similar enterprise technical support environment.
Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field — or equivalent practical experience.
Strong experience supporting macOS in an enterprise environment.
Experience supporting enterprise productivity platforms such as Google Workspace and Lark Suite, with a working understanding of SSO authentication fundamentals, endpoint security, password management, and drive encryption.
Strong troubleshooting and problem-solving skills across hardware, software, operating systems, networking basics, and endpoint technologies.
Fluent, professional English, with the ability to communicate clearly with employees at all levels of the organization, including executive leadership. (Hard requirement.)
Excellent customer service and interpersonal skills.
Ability to prioritize multiple tasks, adapt to changing priorities, and work effectively in a fast-paced environment.
Ability to work independently as the sole on-site IT presence in Malta, with sound judgment on when to escalate to the broader Global IT team.
Comfortable using AI tools to improve productivity, automate repetitive tasks, and produce high-quality documentation.
Nice to Haves
Experience supporting enterprise environments with global or multi-office operations.
Working knowledge of Linux operating systems.
Networking fundamentals, including LAN, WAN, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic network troubleshooting.
Experience with scripting or automation using Bash, PowerShell, Python, or similar technologies.
Exposure to endpoint management, identity and access management (IAM), mobile device management (MDM), or SaaS platforms at a support level.
Experience with IT asset lifecycle, inventory, procurement, and vendor coordination.
A track record of identifying process improvement opportunities and implementing automation that enhances IT operations and employee experience.
Experience using enterprise AI platforms such as ChatGPT Enterprise, Microsoft 365 Copilot, Google Gemini, Claude Enterprise, or similar AI-enabled workplace tools.
Professional proficiency in Mandarin is a plus.
Industry certifications such as Jamf 200/300, Apple Device Support, Apple Certified Support Professional (ACSP), Google Workspace Administrator, ITIL Foundation, CompTIA A+, Network+, or Security+ are a plus.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
#LI-ONSITE
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE TEAM
You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content
You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community
ABOUT THE ROLE
As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?”
You will:
- Design & build high‑converting paywalls and funnels
- Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories
- Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations
- Lead conversion optimization projects for customers and prospects
- Run structured discovery with customers and prospects to understand their business model, audience, and constraints
- Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls)
- Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling
- Codify patterns into reusable assets
- Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders
- Work with Product to inform our paywall components, presets, and default templates
- Create educational content with Advocacy & Marketing
- Collaborate with Growth Advocacy and Content teams to turn your project learnings into:
- Example paywalls and funnel templates
- Blog posts, guides, and best‑practice documentation
- Webinars, live reviews, and conference talks or workshops
- Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX
- Champion monetization UX best practices
- Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations
- Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows
ABOUT YOU
You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios
You have:
- Deep hands‑on experience with paywalls & funnels
- 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits)
- Experience either:
- At a mobile app studio / product team owning monetization UX, or
- At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps
- Strong conversion & experimentation mindset
- Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV)
- Experience using analytics and experimentation tools to interpret results and iterate quickly
- Ability to balance conversion gains with long‑term user trust and platform guidelines
- Mobile‑first product design skills
- Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows)
- Strong UX writing instincts for concise, value‑focused copy and pricing messaging
- Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations
- Customer‑facing communication skills
- Confidence leading workshops, design reviews, and strategy sessions with customers and prospects
- Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers)
- Great written communication for async collaboration in a remote team
- Values & ways of working
- You’re energized by our mission to help developers make more money
- You work iteratively and ship value quickly rather than waiting for perfection
- You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them
- You’re comfortable working in a fully remote, distributed team and collaborating across time zones
In your first month, you’ll:
- Learn RevenueCat’s products, especially paywalls, experiments, and analytics
- Join customer calls to understand our process and common challenges
- Audit a handful of existing customer paywalls and funnels and build your first recommendations
Within 3 months, you’ll:
- Own several customer projects end‑to‑end, from discovery through experiment analysis
- Ship multiple paywall and funnel variations using RevenueCat’s builders
- Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment)
Within 6 months, you’ll:
- Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization
- Maintain and evolve an internal “playbook” of best practices and tested patterns
- Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers
Within 12 months, you’ll:
- Have materially improved conversion for a portfolio of customer apps, with clear before/after stories
- Help define our strategy for paywall templates and monetization UX guidance at scale
- Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: EMEA; Americas; APAC
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RevenueCat helps apps of all shapes and sizes make more money across mobile, the web, and a growing list of other platforms like Roku, Amazon, and even AR through support for Vision Pro. As a result, many different types of users log in and use RevenueCat on a day-to-day basis. Product managers, support reps, lifecycle marketers, user acquisition specialists, data analysts, executives: the list goes on.
Communicating the growing breadth of use cases supported by RevenueCat in a way that makes sense for all those different types of businesses, apps, and users is a challenge. And that’s where product marketing comes in.
We’re looking for a Senior Product Marketing Manager to join our growing Product Marketing team led by Francie https://www.linkedin.com/in/francief/. Each Senior PMM owns a product area end-to-end, partnering with that area's product managers on positioning, messaging, and go-to-market. This is not a segment-specific role: RevenueCat serves everyone from solo indie developers to top-tier enterprise apps, often through the very same product surface, so you'll craft messaging and channels that flex across that full spectrum. This role is perfect for someone who:
- Knows APIs and SDKs like their ABCs. Code may not be your craft, but you know how to talk the talk. Software developers are one of our core audiences, and they can smell BS a mile away. You can debug marketing messaging so it resonates with technical audiences, and craft narratives around the 1’s and 0’s that still land with business stakeholders.
- Captains their own ship. You have a strong bias toward action and you’re not afraid to get your hands dirty on execution. Whether it’s juggling strategic and tactical work or navigating shifting priorities, you thrive on autonomy and love making things happen.
- Distills collaborative chaos. You’re comfortable raising your hand and getting what you need from a dynamic and technical organization. Whether it’s nudging engineers for product updates or rallying Sales for customer stories, you can navigate the chaos and advocate for what the GTM org needs.
- Gets excited about the unexpected. At RevenueCat we take shipping seriously, and are constantly adapting our product and strategies to meet the needs of developers. You see changes in direction and shifts in strategy as an opportunity to flex your creative muscles and learn on the fly.
- Is a little quirky. You love a whimsical side quest and you can see the soft side of software. We pride ourselves in keeping our community on their toes with unique swag, challenges and events. You can play as big a role as you’d like in helping to brainstorm and bring these quirky concepts to life.
WHAT YOU’LL BE RESPONSIBLE FOR
- GTM and adoption campaigns: Own key product areas to deeply understand the features we’re launching and the use cases and needs behind them. Craft compelling communication plans both within the organization, and to existing and prospective customers.
- Lifecycle campaign building: Working with our marketing operations team to execute insight-based lifecycle campaigns to drive adoption, retention and community.
- Web page design and optimization: Translate product messaging and customer understanding into visually compelling and highly converting web experiences with the help of our external web development agency. You’ll chart the vision for the story our website tells and the illustrations, animations and tools we create to convey it.
- Case studies and testimonials: Organizing, facilitating, and translating customer interviews into compelling case studies and testimonials that showcase the value of RevenueCat.
- Internal enablement: As an expert in your areas of product focus, you’ll empower developer-facing teams with the resources and training they need to support developers and ensure their success.
- Market insights: Keeping your finger on the pulse of the mobile app industry and competitors to inform go-to-market strategies and uncover new opportunities for growth.
- Whimsical side quests: Taking on unique projects with minimal instruction, coordinating the collection of 1000 screenshots to launch Paywalls.com http://Paywalls.com, designing, printing and shipping a calendar of cat photos, hosting the World Paywall Speed Building Championships https://www.youtube.com/watch?v=bcnUYWLo-I4, or crafting a keynote speech for leadership. You’ll get to work on projects that stretch your creative muscles.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of experience in Product Marketing within a B2B or B2D SaaS environment, preferably targeting developers or software companies. RevenueCat runs a hybrid motion - self-serve/PLG for indie developers alongside a sales-assisted motion for larger accounts - so experience with either end of that spectrum is valuable; you won't need to have done both to succeed here.
- Previous experience as a solo-marketer is preferred. While you’ll have the broader marketing and product marketing teams to lean on, our async, entrepreneurial culture is best suited to someone who is comfortable independently driving projects forward, making progress amid changing processes, and actively enlisting cross-functional support when needed.
- Experience owning end-to-end go-to-market efforts, including tier 1 product launches. Strong project management skills to prioritize multiple initiatives and execute effectively across teams.
- Strong creative instincts and direction. You’ve led the charge on web design work and aren’t afraid to sketch, prototype in Figma, or use AI tools to get to an ugly starting point. Comfortable collaborating with external creative agencies and freelancers to deliver high-quality assets.
- Excellent editorial judgment: you understand audience, tone, and communication objectives, and you can elevate copy through clear direction and feedback. You will not need to write everything yourself, but you’re comfortable jumping in to draft a narrative outline or even a blog post when necessary, and you know when to pass work forward to the content team or a technical writer
- Exceptional communication skills to collaborate across technical and non-technical teams, ensuring alignment and buy-in from key stakeholders.
- A proven ability to translate complex technical concepts into compelling messaging that resonates with different audiences, both internally and externally.
- The resourcefulness to take on unique, sometimes ambiguous projects that require initiative and problem-solving.
IDEALLY YOU:
- Have experience in the mobile app ecosystem or working with subscription-based software products.
- Have worked in an early-stage tech company or led new initiatives independently in a larger organization.
- Have experience working as a solo marketer or solo PMM within an organization.
- Are comfortable with tools like Notion, Slack, Zoom, and Linear for remote collaboration.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH, YOU’LL:
- Gain hands-on experience with the RevenueCat platform, supported by our engineers and advocates.
- Build a foundational understanding of the app ecosystem, particularly around monetization.
- Establish relationships with key collaborators across Product, Sales, and Marketing.
- Deliver your “first ship,” a project that demonstrates your insights and adds real value to the team.
WITHIN THE FIRST 3 MONTHS, YOU’LL:
- Step into the role as the go-to-market owner for your specific product areas, becoming an expert on relevant features, their roadmap and related market segments.
- Own the go-to-market efforts for product areas, leading cross-functional teams to ensure successful execution of awareness and adoption efforts.
- Craft and distribute internal enablement materials and training related to your product areas.
- Publish a new landing page, leading the concept, briefing, design and written copy process, with execution by our web agency.
- Conduct customer research to deepen your understanding of our audience’s challenges and goals, and publish a customer case study.
WITHIN THE FIRST 6 MONTHS, YOU’LL:
- Own and optimize the self-serve adoption funnel for your product areas, partnering with Growth and Product and leveraging lifecycle marketing to turn feature interest into activation and long-term retention.
- Level up your product area’s sales motion by revamping core pitch materials, competitive positioning, and objection handling.
- Partner with Product to translate customer and market insights into clear roadmap recommendations.
- Contribute to a whimsical side quest that adds to our brand and community.
AFTER 12 MONTHS, YOU’LL:
- Be a trusted partner across Product, Sales, and Marketing, contributing strategically to RevenueCat’s growth.
- Have led multiple successful product launches, including a tier 1 launch, and owned key marketing initiatives.
- Represent RevenueCat at industry events and conferences
- Deepen your knowledge of app development and monetization, becoming an expert in the space.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
The role:
We're looking for an Engineering Manager to lead engineering for RC Capital - a zero-to-one team on the ground floor of a brand-new business line. You'll help design, build, ship, and support the infrastructure behind Early Payouts and whatever we build next: underwriting and risk monitoring, money movement and reconciliation, partner bank integrations, and fraud detection.
This role blends the technical depth of our core Engineering Manager bar with direct exposure to financial products — factoring, underwriting, risk, banking integrations — so a background in fintech, financial services, or a related regulated/risk-sensitive domain is essential.
Please note: although we're fully remote, this team is based across US and European time zones, so there's some expectation of overlap in working hours.
ABOUT YOU:
- You have 6+ years of experience as a software engineer.
- You have 3+ years of experience managing software engineering teams.
- You have experience working cross functionally to build prioritized roadmaps for your teams.
- You can balance shipping new features, managing tech debt and investing in system improvements.
- You are hands-on and perform code reviews and bug investigation when needed.
- You are comfortable writing SQL queries to analyze data and find inconsistencies.
- You work with your team to ensure that they are consistently producing value and quality software through shorter iterative development cycles.
- You work with your team to improve the quality of our products, ensuring that they meet product requirements, customer needs, and SLAs.
- You provide technical leadership to the team and can work with engineers to help guide them into important technical decisions.
- You have experience working with engineers at different levels and have coached them in their career development.
- You are customer obsessed, prioritizing their outcomes and experiences
RESPONSIBILITIES:
- Build and lead a highly engaged distributed team by hiring, supporting, coaching the team to deliver consistently and continuously seek ways to make an impact.
- Work cross functionally primarily with product, design and support teams to set direction for the team, anticipate strategic and scaling related challenges through thoughtful long term planning
- Work with your team on the iterative execution of the roadmap and build efficient & transparent processes for consistent and predictable delivery.
- Coach and mentor engineers on the team to further their professional development.
- Work with other engineering managers to continuously improve our organization & create a strong sense of ownership, belonging and inclusivity.
IN THE FIRST MONTH, YOU'LL:
- Get up to speed on our current technical projects
- Meet every contributor on your team and understand what their areas of expertise are
- Meet EMs and PMs from other teams to understand what those teams are doing.
- Work with your team and understand how we do iterative development and the team processes
- Collaborate with your design and product peers to understand current team priorities.
- Schedule 1:1’s with your team to get to know them better
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Have shipped your first big feature and learned about what worked (and what didn't)
- Collaborate with the product and design team and deliver quarterly planning
- Understand how RevenueCat is used by customers and the areas of focus for your team to help build a better customer experience.
- Work with your team to define milestones and deliverables and ensure that the team is shipping iteratively.
- Understand the short and long term goals of your team, and help them with their career planning and progression
- Work with the recruiting team and your peers to hire for the company.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Have established and refined processes to enable shipping fast and reliably
- Understand the team dynamics and be able to predict team capacity around project execution and are now planning ahead for the team
- Champion technical improvements and debt reduction alongside feature development
- Be part of technical discussions and guide the team to come to an optimal solution
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Have built domain knowledge and can easily debug, route and prioritize any incoming triage issues
- Have established clear communication guidelines within the team to enable open and honest communication
- Have helped bring in the right talent to RevenueCat through interviews, sourcing and screening for candidates who are aligned with our company values
- Have built trust with the team through relationship building, mentoring and coaching and providing them opportunities and timely feedback to help them grow
- Have a thorough understanding of how our product works and are able to communicate and guide the team in planning and prioritizing work and finding opportunities
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
What You'll Do
Lead the creative development of AI-assisted video content across campaigns, branded content, social, advertising, and experimental formats.
Guide multidisciplinary creative teams across concept development, visual storytelling, editing, motion, and AI-enhanced production workflows.
Combine traditional filmmaking, cinematography, editing, and post-production principles with emerging AI tools and workflows.
Generate and refine concepts using AI video, image-to-video, compositing, and editing tools while maintaining high creative standards.
Provide clear creative direction, feedback, and mentorship to creatives across multiple projects and workflows.
Collaborate directly with customers, presenting creative rationale, leading reviews, and helping shape strategic creative solutions.
Drive experimentation and innovation across AI video workflows, identifying opportunities to improve creative quality, scalability, consistency, and production efficiency.
Help define and evolve internal AI video production standards, workflows, and best practices across teams.
Contribute to team capability building through knowledge-sharing, documentation, mentorship, and creative leadership.
Balance hands-on creative execution with leadership responsibilities across multiple fast-moving projects.
What You'll Need to Succeed
5+ years of experience in filmmaking, video production, post-production, creative direction, or related creative fields.
Strong portfolio showcasing cinematic storytelling, editing, visual direction, motion, or AI-assisted video work.
Experience leading creative projects, mentoring creatives, and guiding multidisciplinary teams or workflows.
Hands-on experience using Generative AI tools for video or image creation within production environments.
Strong understanding of storytelling, composition, lighting, motion, pacing, editing, and cinematic language.
Experience integrating AI-generated assets into professional production workflows while maintaining narrative quality and brand consistency.
Strong understanding of modern AI video ecosystems, workflows, and experimentation practices.
Proficiency in Premiere Pro, After Effects, and other relevant Adobe Creative Suite applications.
Familiarity with motion graphics, compositing, animation, or 3D workflows is a plus.
Strong English communication skills with the ability to lead customer-facing conversations and collaborate across globally distributed teams.
Ability to balance creative excellence, operational scalability, mentorship, experimentation, and strategic thinking in fast-paced creative environments.
Location: Valencia, Spain
Workplace: OnSite
ROLE HIGHLIGHTS:
- Role: Senior Electronics Engineer
- Department: Space Systems
- Location: Valencia, Spain
- Reports to: Engineering Manager, Space Systems
- Working type: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR ELECTRONICS ENGINEER
We’re looking for a Senior Electronics Engineer to join our New Payload Team and help build the next generation of satellite hardware. In this role, you’ll design, test, and maintain the electronic systems that power and control our payloads and avionics subsystems. You’ll contribute across the entire product lifecycle, from early concepts and prototypes through integration, testing, and on-orbit performance.
This role is perfect for someone who enjoys solving complex engineering challenges, collaborating with experts across multiple disciplines, and having real ownership over hardware that flies in space.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
DAY TO DAY RESPONSIBILITIES:
- Design board-level electronic systems for satellite units and RF boards, with a strong focus on power and control circuits using microcontrollers.
- Perform rigorous testing and validation of the electronics you design, ensuring functionality, reliability, and compliance with mission requirements.
- Create and maintain clear documentation, including schematics, PCB layouts, test plans, and procedures.
- Troubleshoot and resolve issues during design, prototyping, manufacturing, and even in-orbit operations when needed.
- Work closely with RF engineers, mechanical engineers, software developers, and other specialists to ensure seamless integration.
- Contribute to continuous improvement of design practices, test coverage, and in-orbit performance monitoring.
REQUIREMENTS:
MUST HAVE SKILLS
- 7–10+ years of hands-on experience in electronics engineering, with a strong specialization in analog electronics design.
- BSc/MSc in Electronic Engineering or related field.
- Proven track record designing low-noise power supplies, timing circuits, and analog signal chains at a senior/expert level.
- Significant experience in the space, defense, or avionics industry, having worked on flight or mission-critical hardware.
- Strong command of EMI/EMC principles and best practices for noise mitigation.
- Demonstrated ability to lead complex analog design efforts and mentor junior engineers.
NICE TO HAVE SKILLS
- Hands-on experience with space hardware or environmental testing (vibration, thermal, radiation).
- Deep understanding of high-speed signals and associated design constraints.
- Solid understanding of RF concepts and the interactions between digital, analog, and RF circuitry.
- Experience with PCB design tools such as Altium, KiCad, or similar.
- Experience working with microcontroller firmware or embedded systems.
- Knowledge of root-cause analysis techniques for complex hardware issues.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com
Location: Remote, Canada; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer in GitLab’s Platform Enablement organization, you will help make GitLab easier to deploy, validate, and operate across environments. This team is centered on two major areas: Cloud Native deployment guidance and ephemeral environments.
You’ll help shape GitLab’s next generation of self-managed deployment guidance as Reference Architectures evolve toward a model based on deployment patterns, workload characterization, component requirements, topology guidance, and scaling principles.
You’ll also help improve production-like ephemeral environments so teams can validate changes earlier, test against infrastructure and deployment conditions that more closely reflect real-world operation, and reduce drift between development, CI, and production. This includes shaping the tooling, workflows, and platform contracts that make these environments more consistent, more repeatable, and more useful to engineers building and shipping across GitLab’s different deployment models.
Current projects
Deployment Environments is currently focused on:
Evolving GitLab’s self-managed deployment guidance beyond legacy Reference Architectures into a clear Cloud Native model.
Improving production-like ephemeral environments for earlier, higher-confidence validation.
Supporting a platform model where services declare requirements, operators satisfy them, and shared artifacts work across GitLab.com, Dedicated, and Self-Managed.
What you’ll do
In this role, you’ll:
Build tooling and workflows for cloud-native and self-managed deployment environments.
Contribute to Cloud Native deployment guidance, including component requirements, architecture patterns, topology guidance, and scaling principles.
Improve ephemeral environments that bring validation closer to production reality.
Work across application, infrastructure, and platform boundaries to keep deployment artifacts and environment contracts consistent from development through production.
Partner with related teams on packaging, testing, delivery workflows, and customer-facing deployment guidance.
What you’ll bring
Strong backend engineering experience, ideally with Kubernetes-based systems, distributed applications, or platform engineering
Experience with deployment architecture, environment management, or cloud-native operations
Comfort working at the boundary of developer workflows and production infrastructure
Good systems thinking around service dependencies, deployment patterns, and infrastructure abstraction.
A collaborative, pragmatic approach to building durable platform capabilities
About the team
The Deployment Environments team helps make GitLab easier to deploy and easier to validate across development, CI, GitLab.com, Dedicated, and Self-Managed. Its work spans Cloud Native deployment guidance, ephemeral environments, and the platform contracts that reduce drift across the software lifecycle.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we're building an open, safe and sustainable marketplace for the gamers of today and tomorrow. With 20+ million active users and counting, we're making gaming more accessible while building a platform our community can trust. Join us as we scale, diversify our portfolio and grow alongside the global gaming community.
ABOUT YOUR TEAM
We're the Marketing Team, bringing together data, entertainment and creativity to make Eneba a leading marketplace for gamers. Our community moves fast, and so do we - exploring new ideas, building lasting connections with players and bringing local gaming communities under one global roof.
You'll join our SEO team within Marketing, where technical expertise, creative thinking and data help us grow across international markets. We're expanding into new markets and categories, giving you room to test ideas and shape how we grow.
We're looking for a hands-on specialist who can turn creative off-page strategies into measurable results. From linkable assets and case studies to targeted outreach, you'll own initiatives from the first idea through to execution, with a clear understanding of the resources they need and the impact they deliver.
RESPONSIBILITIES
- Develop and execute off-page SEO strategies across international markets, using linkable assets, case studies and creative outreach campaigns to earn relevant backlinks and grow organic visibility.
- Own initiatives from planning to delivery, defining budgets, resources and success measures, then evaluating their contribution to rankings, organic traffic and business goals.
- Run targeted outreach to secure quality placements and build a structured, up-to-date database of publisher, media and industry contacts.
- Evaluate publishers and outreach partners for relevance, credibility and value, negotiate terms and identify low-quality domains or unreliable vendors.
- Analyze competitor backlink profiles and Eneba's off-site performance to uncover growth opportunities, prioritize efforts and monitor backlink quality.
- Collaborate with SEO, content and marketing colleagues to develop campaign assets, improve outreach processes and scale successful approaches across markets.
REQUIREMENTS
- 4+ years of SEO experience, with a strong focus on off-page SEO and a proven track record of improving organic performance.
- Knowledge of advanced off-page strategies, including linkable assets, case studies and media campaigns, with the ability to plan initiatives, identify the resources needed and execute independently.
- A deep understanding of off-page ranking factors and SEO metrics, with the ability to assess backlink profiles, evaluate off-site performance and turn findings into clear priorities.
- Hands-on experience with Ahrefs and tools for PR research and outreach.
- Experience running SEO initiatives across multiple markets and working at scale, whether through large websites or substantial budgets.
- Proven outreach methods that secure quality placements, strong negotiation skills and sound judgment when assessing publishers, vendors and whether an opportunity is worth the investment.
NICE TO HAVE
- Experience planning and running PR or media campaigns.
- An understanding of how to build brand authority through off-page initiatives.
- Basic experience using AI tools to support research, outreach or other everyday tasks.
WHAT IT'S LIKE TO WORK AT ENEBA
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Performance and referral bonuses, additional paid leave and a personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote and opportunities to work and travel.
- Personal and professional growth supported by clear feedback and promotion processes.
Please submit your CV in English.
To learn how we handle your personal data, please read our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
ГибридseniorГеография найма не уточнена
УдалённоRemote: United States
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Удалённоhead401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
УдалённоseniorRemote - US
УдалённоCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
УдалённоseniorГеография найма не уточнена
ГибридLondon
География найма не уточнена
УдалённоseniorYou’re comfortable working in a fully remote, distributed team and collaborating across time zones; APAC; EMEA
УдалённоseniorEMEA; APAC
УдалённоPlease note: although we're fully remote, this team is based across US and European time zones, so there's some expectation of overlap in working hours; EMEA
Зарплата не указана
ОфисseniorValencia, Spain
УдалённоseniorRemote, Canada; Remote, United Kingdom