Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies.
Key Responsibilities:
Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications.
Create automation workflows aimed at improving operational efficiencies and reducing manual tasks.
Engage with clients to understand their unique requirements and translate these into technical specifications for integration.
Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability.
Document and maintain detailed records of integration processes, workflows, and operational guidelines.
Keep abreast of new features and best practices related to BMC Helix and integration technologies.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in integration or automation roles, specifically with BMC Helix.
Comprehensive understanding of integration frameworks, methodologies, and tools.
Proven experience in creating automation scripts and workflows.
Proficiency in programming languages such as Python, Java, or equivalent.
Familiarity with RESTful APIs, web services, and data exchange protocols.
Strong analytical, troubleshooting, and problem-solving capabilities.
Exceptional communication skills to collaborate effectively with clients and team members.
A self-starter who can work independently and manage multiple tasks effectively in a remote setting.
Experience with cloud services and platforms is advantageous.
Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy
As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations.
Key Responsibilities:
Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability.
Monitor system health and performance, proactively identifying and resolving issues to minimize downtime.
Provide technical support and training to end-users, facilitating the effective use of the platform.
Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams.
Document system configurations, maintenance procedures, and best practices for future reference.
Analyze system functionalities and stakeholder needs to recommend enhancements and improvements.
Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
Strong knowledge of BMC Helix architecture, components, and administration.
Experience with incident, problem, and change management workflows within BMC Helix.
Excellent problem-solving skills and the ability to work independently in a remote setting.
Strong communication skills to collaborate effectively with remote teams and stakeholders.
BMC certifications or relevant training in ITSM are a plus.
Preferred Qualifications:
Familiarity with scripting languages for automation (e.g., Python, Ruby).
Understanding of Agile methodologies and experience in an Agile environment.
Experience with integration of BMC Helix with other enterprise applications.
Proven ability to mentor and train junior staff.
Proactive approach to system optimization and user support.
Location: Athens; Thessaloniki
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees);
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers;
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology;
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients;
Market research and сomparative characteristics of products of the competitors;
Develop long-term relationships with key partners of the company;
Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team;
Analyze customer needs in collaboration with the sales department.
Key requirements:
2+ years of experience in the security industry or a similar industry.
Sales experience in the
Greece
region
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Conversational English.
We offer:
Competitive wages - rate and transparent motivation system;
A product that sells itself;
Business trips;
A strong, well-coordinated team of professionals;
Opportunity to work with the most recognized security system and develop your career.
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates a smart and useful global product.
PS.: Please, send your CV in English
Location: Yerevan, Armenia
Description
We are seeking a highly analytical and data-driven Digital Analytics Manager to lead our digital tracking, performance measurement, and insight-generation efforts across products and regions. This role will be responsible for ensuring reliable data infrastructure, analyzing digital user journeys, evaluating marketing performance, and producing actionable insights that directly impact acquisition, engagement, and retention strategies. The ideal candidate will play a vital role in shaping a data-first marketing culture and enabling smarter decision-making across all digital touchpoints.
Responsibilities
Own and manage digital analytics tools such as GA4, GTM, Google Search Console, Yandex Metrica, Looker Studio, etc.
Build and maintain scalable tracking infrastructure across platforms (casino, sportsbook, fast games, mobile, web)
Define and implement tagging strategies, UTM structures, event tracking, and data layers in collaboration with developers
Monitor and improve accuracy of user behavior tracking, conversion funnels, traffic sources, and performance attribution
Analyze campaign, promotion, and tournament performance by evaluating metrics such as bet count, user count, GGR, bounce rate, CPA, LTV, retention
Design and automate dashboards and reporting solutions for different department
Conduct behavioral analysis to support segmentation, targeting, lifecycle optimization, and user experience improvements
Collaborate with teams to support A/B tests, UX experiments, and feature adoption tracking
Benchmark competitor and market data to inform marketing initiatives and product strategies
Ensure full compliance with data protection regulations (GDPR/local laws) across all analytics implementations
Requirements
Bachelor's or master's degree in Marketing, Data Analytics, Statistics, or a related field
Minimum 2–4 years of hands-on experience in digital/web analytics or marketing analytics roles
Advanced proficiency with GA4, GTM, SQL, Looker Studio, BigQuery, or similar tools
Experience with behavioral analytics platforms
Strong understanding of marketing attribution models, funnels, cohort analysis, user segmentation, and retention metrics
Experience building automated dashboards and reports for cross-functional teams
Familiarity with digital marketing performance metrics (CTR, CPA, ROI, FTDs, NGR, etc.)
Excellent collaboration skills with both technical (developers) and non-technical (marketers) stakeholders
Knowledge of affiliate tracking, mobile attribution, or fraud detection tools is a strong plus
Location: Dhahran, Saudi Arabia
Eram Talent is on the lookout for a highly skilled Analyzer Technician Specialist to join an esteemed organization in Saudi Arabia. As a leader in Talent Acquisition, Eram Talent is dedicated to connecting top-tier professionals in the Oil & Energy sector with outstanding career opportunities. The Analyzer Technician Specialist will be pivotal in maintaining and optimizing analytical instrumentation within various industrial processes.
The successful candidate will be responsible for the installation, calibration, troubleshooting, and maintenance of advanced analyzers, including but not limited to gas chromatographs, total sulfur analyzers, and moisture analyzers. This role demands a high level of technical expertise and the ability to mentor and guide junior technicians.
Responsibilities
Install, maintain, and calibrate a variety of analytical instruments to ensure accurate and reliable operation.
Conduct preventive maintenance and troubleshoot analyzer issues to minimize downtime and ensure optimal performance.
Develop and implement maintenance schedules based on manufacturers' specifications and best practices.
Interpret technical documentation, including data sheets, vendor manuals, and schematic diagrams.
Actively participate in safety audits and ensure compliance with safety regulations and standards.
Provide technical support and training to junior technicians and operations staff.
Maintain detailed records of maintenance activities and performance metrics for analyzers.
Work collaboratively with engineering, operations, and quality assurance teams to resolve technical issues and improve analyzer performance.
Stay updated on the latest technologies and advancements in analytical instrumentation.
Requirements
Associate degree or technical diploma in Instrumentation, Chemical Engineering, or a related field.
A minimum of 5 years of experience as an Analyzer Technician in the Oil & Energy industry.
Extensive knowledge of analytical instruments such as gas chromatographs, moisture analyzers, and spectroscopy equipment.
Proficient or knowledge in the below :
ABB gas chromatographPGC5000A .
AMETEK ( IPS4 , 888,920 & 931).
MERCURY PSA NATURAL GAS ONLINE Hg .
MOISTURE (OPTEK ; C4221 CONVERTER / TF16-EX-HT-N ) (MICHELL ; QMA601 / QMA601-SYS-I , EA-XP-TX / ES70G-I &EASI DEW RPO XP ) (GE PANAMETRICSMOISTURE IQ )
ICON HC CONDENSATE .
HACH ; B3500C (TOTAL ORGANIC CARBON).
OXYGEN (SERVOMEX ; SERVOTOUGH OXY1900 ) (SERVOMEX ;LASER3 PLUS 7930 )
DURAG ; D-R 290 & LASERCEM , D-R 290 & D-FL 100.
HOBRE ; WINCOMPASS XPRES
CHLORINE ; ABB AW40
Advanced Sensor ; X-One-DP
OPTEK ;C4221 CONVERTER / TF16-EX-HT-N
BARTEC ORB ; P-700-1600
ANALYTICAL SYS. KECO ; 205HV
SERVOMEX ; SPECTRAEXACT2500 (CEMS - CO2
Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
MicroStrategy / Power BI Developer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Summary:
We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms.
Key Responsibilities:
• Development & Reporting:
o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI.
o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics.
o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards.
o Ensure visual consistency and clarity through effective data visualization design.
• MicroStrategy Administration:
o Manage MicroStrategy environment including user management, security roles, project setup, and access controls.
o Handle metadata maintenance, server configuration, scheduling, and report distribution.
o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues.
o Coordinate with IT and database teams to ensure platform stability and data integrity.
o Maintain documentation for configurations, processes, and system changes.
• Advisory & Stakeholder Engagement:
o Act as an analytical advisor, guiding business stakeholders with insights and recommendations.
o Communicate effectively with both technical and non-technical audiences.
o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward.
Required Skills & Qualifications:
• Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI.
• Technical Expertise:
o Advanced knowledge of MicroStrategy architecture, administration, and security management.
o Strong proficiency in Power BI, DAX, and data modelling.
o Familiarity with SQL, ETL processes, and data warehousing concepts.
• Business Knowledge: Strong understanding of Supply Chain and Finance.
• Soft Skills: Excellent communication, problem-solving, and stakeholder management skills.
• Design Sense: A keen eye for layout, design, and data visualization aesthetics.
Location: Dubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India
Müller's Solutions is seeking a knowledgeable and experienced Temenos Technical Lead to join our team. In this role, you will be responsible for overseeing the technical aspects of Temenos implementations and ensuring the successful delivery of projects. You will work closely with project managers, business analysts, and developers to design, develop, and integrate Temenos solutions that meet client requirements. Your leadership will be essential in guiding the technical team and ensuring adherence to best practices.
Responsibilities:
• Lead the technical design and implementation of Temenos solutions, ensuring alignment with business objectives.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Oversee the development and integration of Temenos modules to deliver a seamless banking experience.
• Conduct code reviews and provide mentorship to developers, ensuring high-quality code and adherence to architectural standards.
• Manage technical documentation, including system architecture, design specifications, and technical guides.
• Troubleshoot technical issues and provide solutions in a timely manner.
• Stay current with industry trends, best practices, and advancements in Temenos technology.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Lead or in a similar role, with a focus on Temenos products.
• Strong understanding of Temenos functionalities, database concepts, and application development.
• Proficiency in programming languages and technologies relevant to Temenos solutions.
• Excellent leadership and communication skills, with the ability to work collaboratively across teams.
• Strong analytical and problem-solving abilities, with a focus on delivering quality solutions.
• Experience with project management methodologies and tools.
Preferred qualifications:
• Certifications related to Temenos technologies.
• Experience with agile methodologies and cloud-based implementations.
• Familiarity with financial industry standards and practices.
leadDubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Manama, Bahrain; New Delhi, India
Location: Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain
Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work closely with various stakeholders to ensure successful implementation, customization, and optimization of Temenos products tailored to meet business needs.
Responsibilities:
Collaborate with business analysts and project stakeholders to gather requirements and translate these into technical solutions within the Temenos environment.
Design, develop, and maintain technical specifications for Temenos applications, ensuring alignment with industry standards and best practices.
Implement and configure Temenos modules and ensure seamless integration with existing systems and applications.
Perform unit testing, system testing, and integration testing of developed solutions to ensure quality delivery of projects.
Provide ongoing support and troubleshooting of Temenos applications, resolving technical issues and optimizing application performance.
Stay up-to-date with Temenos platform enhancements and provide guidance on new functionalities and technologies.
Conduct training sessions and workshops for clients and team members on Temenos best practices and technical components.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience as a Technical Consultant with a strong focus on Temenos products.
In-depth knowledge of the Temenos Banking platform, including T24 and Transact.
Experience in developing and customizing Temenos applications and modules.
Strong programming skills in relevant languages such as Java, SQL, and relevant Temenos scripting languages.
Proficiency in APIs and integration technologies related to the banking sector.
Excellent problem-solving and analytical abilities to address complex technical challenges.
Strong communication and interpersonal skills to collaborate effectively with clients and team members.
Ability to work independently as well as part of a team in a fast-paced environment.
Relevant Temenos certifications are a plus.
Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain
Location: Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment.
Responsibilities:
Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs.
Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management.
Develop functional specifications and documentation to guide development and implementation efforts.
Perform system testing, validation, and quality assurance to ensure solutions meet client expectations.
Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively.
Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients.
Collaborate with technical teams to maintain system integrity and design database workflows.
Requirements
Requirements:
Bachelor's degree in Finance, Business Administration, Information Technology, or a related field.
A minimum of 5 years of experience working with Temenos software solutions.
Strong knowledge of Temenos modules, functionalities, and related banking services.
Experience in business analysis, process mapping, and system configuration.
Excellent problem-solving abilities and attention to detail.
Strong communication and relationship-building skills to effectively engage with clients and stakeholders.
Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
Temenos certification or training is preferred.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise.
Key Responsibilities:
Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings.
Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively.
Collaborate with IT and business teams to implement system upgrades, patches, and enhancements.
Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform.
Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures.
Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary.
Stay updated with the latest Temenos releases and best practices to continuously improve system performance.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in administering Temenos software or similar banking applications.
Strong understanding of the Temenos architecture and its modules.
Experience in system configuration, user management, and troubleshooting.
Excellent analytical skills and the ability to work under pressure to resolve technical issues.
Ability to communicate effectively with technical and non-technical stakeholders.
Relevant certifications in Temenos or related fields are highly desirable.
Preferred Qualifications:
Familiarity with database management and SQL.
Experience with integration tools and techniques within the banking domain.
Understanding of ITIL processes and service management.
Experience in project management methodologies.
Proven ability to train and mentor junior staff in technical roles.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors.
In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices.
Key Responsibilities:
Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization.
Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality.
Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives.
Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools.
Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary.
Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms.
Strong understanding of workflow design, process mapping, and optimization techniques.
Proficient in analyzing business requirements and translating them into technical specifications.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Proven problem-solving skills and a proactive approach to identifying and resolving issues.
Ability to work collaboratively in a remote, fast-paced, team-oriented environment.
Certifications in ITIL or other ITSM methodologies are a plus.
Location: Berlin, Germany; Paris, France; Madrid, Spain; Lisbon, Portugal; Rome, Italy
Müller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements, design architecture, and ensure that our solutions provide the highest value and efficiency.
As a key member of our team, you will guide clients through the complexities of Helix implementations, ensuring they derive maximum benefit from their investments.
Key Responsibilities:
Engage with clients to identify and analyze their business requirements and technical specifications.
Architect and configure BMC Helix solutions that align with client objectives and workflows.
Lead the implementation process, ensuring that best practices are followed throughout.
Provide technical expertise and support during system testing, deployment, and post-implementation activities.
Create and maintain comprehensive documentation, including architecture diagrams, solution specifications, and user guides.
Stay current on BMC Helix updates and industry trends to continually improve solutions.
Conduct training sessions and workshops for client teams to enable effective use of Helix solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, IT, or a related field.
A minimum of 5 years of experience in a consulting or solution architect role focused on BMC Helix.
Extensive knowledge of the Helix platform, including its architecture and various functionalities.
Proficiency in designing client-centric solutions through a deep understanding of business processes.
Strong analytical and problem-solving abilities with a focus on delivering high-quality results.
Excellent communication and interpersonal skills to effectively engage with clients and teams.
Ability to work independently and handle multiple priorities in a remote work environment.
BMC Helix certifications are highly desirable.
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Bucharest, Romania
Workplace: hybrid
WELCOME TO OLX
At OLX, we work together to build a more sustainable world through trade.
In Romania, we are 100+ people working for OLX, Storia.ro, and Autovit.ro—both from home and our cozy office in the center of Bucharest.
OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe, or, just like you, finding the best job.
Autovit.ro is the market leader of the auto classifieds industry, connecting drivers to the cars that will take them where they need and want to be.
We are looking for a new colleague to join our team as a Business Development Manager for Strategic Partners, Motors (m/f) in our outstanding hub in Bucharest. A solid background in B2B sales in the Romanian Motors and/or Banking industry will be a big plus.
What responsibilities will you get when working with us?
Continuously focusing on growing and searching for new strategic clients (OEMs, Banks, Insurance Companies, and Government Authorities) and opportunities. Developing a database of qualified leads through referrals, telephone calls, canvassing, face-to-face interactions, and especially networking will be highly beneficial.
Applying a consultative problem-solving approach to understand sophisticated client requirements and transform them into highly effective branding and revenue-generating solutions.
Identifying decision-makers within targeted leads and initiating the sales process.
Leading long-lasting relationships with clients by providing support, information, and innovative ways for them to reach results-oriented goals.
Coordinating the implementation of the high-quality projects you will develop for the ongoing success and happiness of our clients (with the help of the OLX team).
Preparing reports by collecting, analyzing, and summarizing information, and building on that to generate more business.
Meeting sales and operational targets.
What will you need to be successful in this role?
Min. 3 years of confirmed experience as a sales consultant and a strong background in the Auto and/or banking industry.
A permanent focus on spotting any potential impactful partnerships.
Excellent communication, interpersonal, presentation delivery, and negotiation skills.
An upbeat, mature, accountable, growth-minded, fast learner with strong analytical skills.
Success in qualifying opportunities involving multiple key decision makers, including C-level individuals.
Able to operate Microsoft Office;
Online sales experience or auto industry experience is a plus.
Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management.
High proficiency in both written and spoken English.
University or college degree in Computer Science, Marketing would be preferred.
What can you expect from us and what do we offer?
Outstanding opportunity to become part of an international group, working for leading classifieds brands.
The local company is based in an awesome-designed office in the centre of Bucharest.
Continuous investment in your development, as well as the possibility to stay in contact with other professionals from all over the world.
Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits compensation).
A dynamic and friendly environment where getting stuff done and enjoying the ride are far more important than rules and hierarchies.
Being able to make your own smart choices.
Diversity, Equity, and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed, please check our Privacy Statement.
Location: Colombia; Brazil
We are looking for a driven and design-minded Software Developer with experience in Java programming and a scripting language (Bash, Python, or Go), for our Rocky Linux based Fidelis cybersecurity platform and appliances. The ideal candidate has experience writing Java using Spring Boot and Hibernate/JPA, and strong SQL skills with relational databases.
Fidelis Security is a growth-oriented company that provides organizations with a robust, comprehensive portfolio of products, services, and expertise to combat today's sophisticated advanced threats and prevent data breaches. Our commercial enterprise and government customers around the globe can face advanced threats with confidence within our Network Defense and Forensics Services, delivered by an elite team of security professionals with decades of hands-on experience, and our award-winning Advanced Threat Defense Products, which provide visibility and control over the entire threat lifecycle.
As a Software Developer you will:
Develop and enhance cybersecurity platform services: design, implement, and maintain robust backend features and system components in Java (Spring Boot + Hibernate/JPA).
Build RESTful APIs and data flows; design schemas, manage migrations, and write efficient SQL for relational databases.
Write and maintain automation and tooling in Bash, Python, and/or Go for builds, deployments, diagnostics, and test harnesses.
Operate on Rocky Linux servers; troubleshoot across OS, networking, JVM, and database layers; daily development in IntelliJ or Eclipse.
Participate in peer code reviews, knowledge sharing, and SCRUM meetings; collaborate using the Agile software development lifecycle.
About 85–90% of the programming for this role is in Java and SQL; the rest is scripting (mostly Bash and Python/Go).
Requirements
Strong experience developing applications using Java, with a strong understanding of object-oriented programming principles (concurrency, collections).
Hands-on with Spring Boot and Hibernate/JPA.
Experience building RESTful APIs and writing unit/integration tests.
Strong SQL and data modeling; hands-on with relational databases (e.g., MariaDB, PostgreSQL, MySQL, etc.).
Knowledge of TCP/IP networking fundamentals.
Comfortable working in Linux (preferably Rocky/CentOS/RHEL): shell, system services, logs, performance troubleshooting.
Good scripting skills in Bash and Python (bonus: Go).
Working knowledge of Git and CI/CD practices; IDEs: IntelliJ or Eclipse.
BSCS or MSCS (or related technical field) with 5–6+ years of experience developing and supporting multithreaded applications in a Linux/Unix environment.
Bonus Skills
Linux networking tools (iptables, ipset, ebtables), routing/bridging/VLANs, and packet capture/analysis.
Active Directory integration experience (AD/LDAP/Kerberos), Windows domain concepts, service accounts/GPOs.
Cloud APIs: experience automating or integrating with AWS, Azure, Google Cloud, and/or OCI (SDKs/CLIs for compute, storage, networking, IAM).
vSphere/ESXi for VM lifecycle management (provisioning, snapshots, virtual networking).
VirtualBox experience, especially using the VBox CLI (vboxmanage) for automation.
Containerization & orchestration: Docker and Kubernetes; event streaming: Kafka.
Experience with Bitbucket or GitLab (repos, merge requests, CI pipelines, permissions).
Cybersecurity domain experience (threat detection, hardening, threat research).
Experience working on Agile software development projects.
Location: Spain
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Spanish and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Uzbekistan
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Russian and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the CIS and Central Asian payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
УдалённоAthens; Thessaloniki
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоDelhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines
География найма не уточнена
ГибридseniorBucharest, Romania; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply