Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is looking for a Lifecycle Marketing Lead – Growth to own lifecycle strategies across Apparel & Accessories, Refer a Friend, and the promotional calendar. This role is ideal for a highly analytical marketer who can move seamlessly between strategy and execution. You’ll dig into performance and member data to identify opportunities, form hypotheses, and translate insights into action. With an experimentation-first mindset, you’ll test and learn quickly, continually finding new ways to engage members and drive measurable business impact.
The ideal candidate is a member-centric, data-driven marketer who can move seamlessly between strategy and execution. You know how to turn insights into action, test and learn quickly, and continually find new ways to engage members and drive measurable business impact.
RESPONSIBILITIES:
- Own the lifecycle strategy and performance for Apparel & Accessories, driving product discovery, cross-sell, repeat purchase, and incremental bookings.
- Own the Refer a Friend lifecycle strategy, identifying and testing opportunities to increase awareness, participation, and referral activity.
- Lead the lifecycle promotional calendar, defining how promotional moments come to life across owned channels while balancing growth goals with the member experience.
- Translate member behavior, performance data, and business insights into strategies, experiments, and growth opportunities.
- Own the test-and-learn cycle from hypothesis through measurement, interpreting experiment results and using learnings to determine what to scale, iterate, or stop.
- Develop coordinated experiences across email, SMS, in-app, and other owned channels throughout the member journey.
- Partner cross-functionally across the Growth, Marketing, Creative, Analytics, and Commercial teams to bring high-impact lifecycle initiatives to life.
QUALIFICATIONS
- 4+ years of experience in lifecycle, CRM, retention, or growth marketing, with a track record of driving measurable business impact.
- Experience developing multi-channel lifecycle strategies across email, SMS, and in-app.
- Strong analytical skills with the ability to turn data and member insights into clear strategies, experiments, and decisions.
- Experience with segmentation, personalization, experimentation, and CRM program development.
- A member-centric, growth-oriented mindset—curious, creative, entrepreneurial, and constantly looking for opportunities to improve performance.
- Technical fluency with CRM and marketing technology and lifecycle measurement. Experience with Iterable, Amplitude, or Hightouch is a plus.
- Strong cross-functional collaboration and project management skills, with the ability to independently own multiple programs from strategy through execution.
- Experience in a subscription, e-commerce, or consumer technology business is a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $100,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
ROLE DESCRIPTION
We’re hiring a Senior Product Designer to own design for the operational workflows where healthcare ops teams spend their day.
You’ll lead work end-to-end: discovery with customers, problem framing, systems-level design, and shipping + iterating closely with PM and engineering. You prototype in Figma and in code, and you optimize for fast learning and real user impact.
RESPONSIBILITIES
- Own design for operational workflows used daily by ops teams; improve their speed and accuracy.
- Lead discovery (interviews, shadowing, usability testing) and turn insight into decisions.
- Design scalable patterns for dense, multi-state operational workflows.
- Iterate quickly from concept → production; test, learn, refine.
- Use and extend Tennr’s design system components and document new design patterns.
- Communicate rationale clearly to a variety of stakeholders, including product and engineering teams, internal leadership, and customers.
QUALIFICATIONS
- 5+ years product design experience; strong craft on complex desktop web products.
- Comfortable owning research directly; credible with customers.
- Systems thinker (workflows, states, patterns) with strong product judgment.
- Proven ability to ship, iterate, and make tradeoffs.
- Design-systems experience.
- Technical fluency to collaborate on feasibility and prototype in code.
- Strong writing + verbal communication; ownership mindset.
- Excited about improving healthcare operations.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?”
- Ideate and create a roadmap for growing value for large healthcare payers and providers.
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics.
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates.
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Electrical Engineer to play a critical technical leadership role in the development of our next-generation wearable platform. As part of the Hardware Engineering team, you will develop a deep understanding of electrical system behavior through rigorous test, characterization, analysis, and hands-on debugging, then translate those insights into architecture, schematic, and design improvements. You will work across Electrical, Mechanical, Firmware, Systems, Manufacturing, and Software teams to identify performance limitations, resolve complex system-level issues, and accelerate the path toward robust, production-ready hardware.
This is a hands-on player-coach role for an engineer who combines deep electrical expertise with exceptional systems thinking and technical judgment. You will manage and develop a small team of electrical engineers while remaining deeply engaged at the bench—defining the highest-value technical questions, designing experiments to answer them, interpreting complex data, and driving the resulting design decisions.
RESPONSIBILITIES:
- Lead electrical system characterization and technical investigations, developing a deep understanding of system behavior across power, mixed-signal circuitry, digital interfaces, sensing, noise, timing, and other critical performance areas
- Define and execute experiments that efficiently answer complex engineering questions, isolate variables, identify root causes, and expose interactions across electrical subsystems and the broader product
- Translate characterization results and system insights into actionable architecture, schematic, component, layout, firmware, and system-level design improvements
- Drive resolution of complex electrical and cross-functional technical issues, using first-principles analysis, bench measurements, device telemetry, and structured experimentation to move from symptoms to root cause
- Build scalable characterization and analysis methods using Python, MATLAB, or equivalent tools to improve test coverage, automate analysis, identify trends, and accelerate engineering learning cycles
- Partner closely with Electrical, Firmware, Mechanical, Systems, Software, and Manufacturing teams to define requirements, evaluate tradeoffs, and improve end-to-end system performance, reliability, and manufacturability
- Manage and develop a small team of electrical engineers, setting technical priorities, creating clear ownership, providing mentorship and design review, and helping engineers grow while maintaining a high bar for technical execution
- Remain hands-on with schematic and circuit design, prototype bring-up, debugging, and design iteration, directly contributing to critical design changes where needed
- Establish rigorous validation approaches and success criteria that build confidence in electrical system performance across operating conditions, unit-to-unit variation, and product use cases
- Travel up to 15% domestically and internationally to collaborate with partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree or higher in Electrical Engineering or a related technical field, or equivalent practical experience
- 8+ years of relevant electrical engineering experience, with demonstrated technical leadership and ownership of complex electrical or embedded systems
- Deep electrical engineering fundamentals across mixed-signal circuit design, power management, digital interfaces, signal integrity, and debugging of highly integrated systems
- Exceptional hands-on test, characterization, and debugging skills, with the ability to use experimentation and data to understand complex system behavior and drive meaningful design changes
- Strong experience with schematic capture and PCB design/review using ECAD tools such as Altium or equivalent
- Demonstrated ability to lead ambiguous, cross-functional technical investigations, mentor other engineers, and drive complex engineering decisions to closure
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States
Workplace: Remote
Contract Duration: 3–5 months
ABOUT GREENLIGHT.AI http://GreenLight.ai
GreenLight is an enterprise workforce solutions company providing EOR, AOR, FMS, worker classification, payroll coordination, compliance, and workforce management technology for complex contingent workforce programs.
We are replacing our current payroll provider and implementing a new payroll solution across a complex U.S. and international payroll environment. The new provider will integrate with GreenLight’s proprietary platform, so this role will sit at the intersection of payroll operations, implementation execution, data validation, testing, and system integration coordination.
ABOUT THE ROLE
We are seeking a Payroll Implementation Support Specialist to help drive the implementation of GreenLight’s new payroll provider.
This person will partner with Payroll, HR, Finance, Engineering/Product, and the selected payroll provider to support implementation planning, data migration, configuration validation, integration coordination, testing, cutover, go-live readiness, and post-launch stabilization.
The ideal candidate has hands-on experience with complex payroll implementations, including multi-state U.S. payroll, high-volume hourly workforces, and ideally multi-country payroll exposure. This person does not need to be an engineer, but should be comfortable coordinating technical workstreams and working with internal and vendor teams on system integrations, data flows, testing, and issue resolution.
KEY RESPONSIBILITIES
- Support the payroll implementation project plan, including workstream tracking, milestone management, dependency tracking, issue/risk logs, and status updates.
- Coordinate across Payroll, HR, Finance, Engineering/Product, the selected payroll provider, and any implementation partners to keep workstreams moving.
- Support requirements validation, payroll process documentation, system readiness, and operational handoff planning.
- Assist with payroll data migration, mapping, cleansing, validation, and reconciliation.
- Support validation of payroll configurations, including earnings and deduction codes, tax setup, payroll calendars, worker setup, and payroll processing rules.
- Coordinate with Engineering/Product and vendor technical teams on the integration between GreenLight’s platform and the payroll provider.
- Support validation of key data flows between GreenLight’s platform and the payroll provider, including worker records, payroll inputs, payroll results, tax/deduction data, payment status, and reporting outputs.
- Support user acceptance testing, integration testing, and parallel payroll testing.
- Investigate discrepancies during testing, document root causes, and track issues through resolution.
- Support cutover planning, go-live readiness, payroll calendar alignment, and post-implementation stabilization.
- Develop process documentation, testing materials, cutover checklists, job aids, and knowledge transfer materials for ongoing payroll operations.
- Provide hands-on support during hypercare for the first payroll cycles after go-live.
REQUIRED QUALIFICATIONS
- 5–8+ years of experience in payroll operations, payroll systems, payroll implementation, or payroll implementation support.
- Hands-on involvement in at least one complex payroll system or payroll provider implementation.
- Strong understanding of complex payroll environments, including U.S. multi-state payroll.
- Experience with high-volume hourly payroll, variable pay, frequent worker changes, payroll cutoffs, exceptions, and reconciliation.
- Experience supporting data validation, payroll reconciliation, parallel payroll testing, and issue resolution.
- Ability to coordinate cross-functional workstreams across payroll, HR, finance, engineering/product, vendors, and implementation partners.
- Comfortable working with technical teams on integrations, data flows, field mapping, testing, and issue tracking.
- Strong Excel skills and ability to analyze large datasets and identify discrepancies.
- Strong communication, documentation, and project coordination skills.
- Availability for a 3–5 month contract.
PREFERRED QUALIFICATIONS
- Experience supporting payroll implementations across multiple countries or multiple payroll providers.
- Experience with U.S. and international payroll implementations, ideally including Canada, the UK, and EU countries.
- Experience supporting payroll integrations with HCM/HRIS, time and attendance, benefits, finance, general ledger, or other operational systems.
- Experience working with API-based integrations, vendor technical teams, sandbox testing, integration test scripts, and system-to-system reconciliation.
- Experience with complex hourly, contingent workforce, staffing, EOR, or payrolling environments.
- Experience working with third-party implementation partners in a complex enterprise or multi-entity environment.
- CPP, FPC, PMP, or similar certification is helpful but not required.
ENGAGEMENT DETAILS
This is a temporary contract role expected to last approximately 3–5 months. The role will support GreenLight through implementation, testing, cutover, go-live, and initial stabilization of the new payroll provider.
The successful candidate will be practical, detail-oriented, hands-on, and comfortable operating between payroll operations, finance, HR, engineering, and vendor teams.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Senior Revenue Recovery Analyst to own and optimize strategies that protect and recover revenue across the member lifecycle. This role will focus on improving payment recovery, reducing device loss, and preventing scams and abuse while maintaining a high-quality member experience. You will use data to identify sources of revenue leakage, develop and test solutions, and partner across Product, Engineering, Finance, Membership Services, and other teams to drive measurable improvements in revenue recovery and loss prevention.
RESPONSIBILITIES:
- Own key revenue recovery and loss-prevention metrics, including payment failure-to-success rate, device loss rate, and losses associated with scams and abuse
- Develop and execute strategies to improve payment recovery, identifying opportunities across payment retries and recovery workflows
- Identify the root causes and financial impact of device loss and develop scalable strategies to improve device recovery and reduce associated losses
- Identify emerging patterns of scams and abuse, partnering cross-functionally to develop preventative measures that minimize financial loss while preserving a strong member experience
- Build a rigorous testing and measurement framework to evaluate revenue recovery initiatives, quantify incremental impact, and continuously optimize performance
- Assist in incident response for revenue-impacting events, coordinating cross-functional teams to rapidly assess impact, mitigate losses and resolve root causes.
- Partner cross-functionally with Product, Engineering, Finance, Membership Services, Legal, and other stakeholders to prioritize and implement initiatives that balance revenue recovery, risk mitigation, operational complexity, and member experience
QUALIFICATIONS:
- 5+ years of experience in payments, revenue operations, fraud/risk, or similar field
- Demonstrated experience using data and experimentation to identify opportunities, diagnose issues, and drive measurable business outcomes
- Experience developing or optimizing strategies related to payment recovery, fraud and abuse prevention, loss prevention, or similar revenue-protection programs
- Strong analytical and financial acumen, with the ability to quantify the impact of revenue leakage and build compelling business cases for solutions
- Proven ability to lead complex, cross-functional initiatives involving Product, Engineering, Finance, Operations, or other stakeholders
- Ability to balance revenue optimization and risk reduction with the member experience, applying sound judgment in ambiguous or rapidly evolving situations
- Strong communication skills with the ability to translate complex problems and data into clear recommendations for technical and non-technical audiences
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $115,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are bringing our people systems in-house on Workday, and we are hiring our first dedicated Workday Analyst to make it excellent. You will join while the implementation is underway, ramp alongside our deployment partner, and own the tenant from go-live onward. This is a hands-on configuration role: you will build business processes, manage security, load data, and test releases yourself, and you will teach others on the People team to do the same as we grow. If you want to shape a Workday environment from its first day in production instead of inheriting years of someone else's decisions, this is that rare opening.
RESPONSIBILITIES
- Own day-to-day Workday configuration: business processes, security groups and roles, custom reports, calculated fields, and tenant settings
- Build and run EIB loads for data changes, mass updates, and audits
- Own the twice-yearly Workday release cycle: evaluate new features, regression-test, and roll out changes safely
- Shadow the implementation build, then take over tenant ownership at go-live
- Monitor integrations and triage issues with our IT team and vendors
- Support payroll configuration in partnership with our Accounting team and payroll services provider
- Field and resolve system requests from employees, managers, and the People team
- Mentor teammates so Workday administration becomes a team capability, not a single point of failure
REQUIREMENTS
- 6+ years administering a live Workday tenant in-house (customer side, not consulting)
- Deep Workday HCM core: business process configuration, security administration, and Report Writer
- Fluent with EIBs and comfortable owning data loads end to end
- Have shipped multiple Workday releases and know how to test them
- A builder's temperament: you do the configuration yourself and like it that way
- Clear written communication for documentation and change notes
- Excitement about a pace that's faster than anywhere you've worked before
- You'd rather improve on your old playbooks than reuse them as-is, and you're interested in AI tools that help you do it
NICE TO HAVE
- Workday Payroll configuration experience
- Workday Benefits module configuration (plan and enrollment event setup)
- Workday Absence Management configuration (time off and leave plans)
- Workday Pro or similar certifications
- Commutable to our San Francisco or New York office
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.
RESPONSIBILITIES
- Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
- Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
- Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
- Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
- Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
- Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
- Handle sensitive employee information with discretion
REQUIREMENTS
- 2-4 years in a high-volume coordination or operations role - People function preferred
- Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch
- Self-directed and comfortable with ambiguity
- Extremely clear written communicator
- Based in San Francisco and able to work in the office 3+ days per week
NICE TO HAVE
- Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
- Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.
- Experience working with recruiting, HRIS and onboarding platforms and related People systems.
- Strong spreadsheet skills, including comfort working with formulas and organizing complex data.
- Experience at a fast-growing startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Tax team is growing, and we’re looking for a Senior Tax Accountant to support our global tax operations. In this role, you’ll run global indirect tax operations and strengthen the systems behind them. As Notion scales across products and jurisdictions, this role exists to make compliance, close, audits, and tax data more accurate, scalable, and audit-ready. You’ll own recurring sales and use tax, VAT/GST, business tax, registrations, notices, reconciliations, and related controls, while building exposure to income tax compliance and reporting. The work is hands-on and cross-functional: you’ll trace differences across billing, tax engines, filings, payments, and the general ledger with Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience partners.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Take ownership of recurring U.S. and global indirect-tax filings, calendars, data packages, notices, registrations, and close support—with accurate, review-ready work.
- Establish a reliable reconciliation and exception workflow across billing, tax engines, filings, payments, and the general ledger, escalating issues clearly and early.
- Use AI-enabled workflows and data tools to investigate variances, quality-check work papers, and improve documentation while preserving human review and controls.
- Make tax operations more scalable and audit-ready by strengthening controls, process documentation, evidence, handoffs, audit support, and SOX walkthrough readiness.
- Become a trusted partner to Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience—and contribute to income tax compliance and reporting with guidance from experienced teammates.
SKILLS YOU'LL NEED TO BRING:
- Bachelor’s degree in Accounting, Finance, Economics, a related field, or equivalent practical experience.
- At least 3 years of public accounting and/or industry tax experience, with a primary focus on indirect tax compliance and operations.
- Hands-on experience with indirect tax compliance or operations, especially U.S. sales and use tax, VAT/GST, business taxes, or other non-income-based taxes; this is the foundation for owning Notion’s recurring global work.
- Experience preparing accurate reconciliations, journal entries, filings, payments, and audit-ready work papers, with the ability to connect activity across source systems and the general ledger.
- Strong operational judgment: you manage recurring deadlines, investigate exceptions, keep documentation organized, escalate issues promptly, and drive assigned work through completion.
- Clear written and verbal communication, with a collaborative approach to working across Finance, Accounting, business teams, and external advisors.
- Curiosity and learning agility, including willingness to build income-tax capability and demonstrated AI fluency—using AI to analyze data, investigate variances, improve documentation, perform quality checks, or automate repeatable workflows while validating outputs and protecting sensitive information.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $135,000 - $155,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Lead Evaluator to provide technical leadership for an anticipated monitoring, evaluation, and data services contract with ILAB. The contract will support performance evaluations, rapid and ad hoc studies, training and technical assistance, data quality assessments, data analysis, visualization, and synthesis across ILAB-funded technical assistance projects and other program areas.
The Lead Evaluator will oversee the planning, implementation, quality assurance, and utilization of monitoring, evaluation, and learning assignments. The Lead Evaluator will match specialists to assignment requirements, guide teams, approve technical work, and ensure findings and recommendations are methodologically sound, evidence-based, and useful to decision-makers.
This position is contingent upon award.
Responsibilities
Lead the planning, implementation, and
utilization
stages of monitoring, evaluation, and learning assignments.
Provide technical leadership for interim, final, thematic, rapid, and other performance evaluations.
Translate priority questions into
appropriate designs
, methodologies, data collection plans, and analytical approaches.
Lead terms of reference, evaluation plans, instruments, frameworks, reports, briefs, presentations, and other deliverables.
Ensure designs and methods fit the questions, available data, context, schedule, and level of effort.
Match specialists’ methodological, sectoral, geographic, and language
expertise
to assignments.
Guide and mentor evaluators, analysts, facilitators, data specialists, and other bench personnel.
Conduct technical quality reviews and approve work products before submission.
Lead or support interviews, site visits, observations, workshops, trainings, and field data collection.
Oversee qualitative and quantitative analysis of documentation, indicators, stakeholder input, and other data.
Support rapid studies, cross-project analyses, political economy analysis, stakeholder validation, risk analysis, and situational analysis.
Design and
facilitate
trainings
, collaborative learning activities, sense-making sessions, and cross-team workshops.
Support data quality assessments, indicator development, evaluation planning, adaptive management, and use of findings.
Ensure findings and recommendations are
accurate
, evidence-based, and suited to the intended audience.
Adapt approaches based on stakeholder input without expanding beyond approved priority questions.
Ensure deliverables meet accessibility, data protection, confidentiality, and PII requirements.
Verify any AI-assisted analysis or content before it is included in a deliverable.
Qualifications
Master’s degree or higher.
At least eight years of recent monitoring, evaluation, and learning experience with international development projects in communities and among populations comparable to those served by ILAB projects.
Demonstrated experience leading evaluation teams and producing high-quality deliverables.
Recent experience, within the past three years, leading evaluation teams virtually and through hybrid arrangements.
Technical
expertise
in program evaluation, performance monitoring, indicator development, data analysis, data use, and learning facilitation.
Ability to design
trainings
, create tools that elicit collective thinking, and lead cross-team learning workshops.
Ability to apply portfolio approaches and provide actionable feedback on thematic issues.
Experience with at least one of the following: adaptive evaluation; Collaboration, Learning, and Adaptation; rapid evaluation; or use of artificial intelligence in evaluation.
Ability to respond to stakeholder input and communicate findings persuasively to support program improvement.
Fluency in written and spoken English.
Ability to produce high-quality English-language deliverables on schedule.
Preferred Qualifications
Fluency in one or more languages used where ILAB projects are implemented.
Experience evaluating or researching labor rights programs or initiatives.
Experience related to child labor, forced labor, human trafficking, worker rights, labor law enforcement, trade and labor commitments, or global supply chains.
Experience leading multilingual evaluations involving geographically dispersed stakeholders.
Experience obtaining or supporting Institutional Review Board or other ethical research clearance.
Experience translating complex evidence into decision briefs, visualizations, presentations, or products for non-technical audiences.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$125,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Project Manager to support an anticipated monitoring, evaluation, and data services contract with the U.S. Department of Labor’s Bureau of International Labor Affairs (ILAB). The contract will provide on-demand evaluation, rapid study, training, data analysis, visualization, and synthesis support for ILAB-funded technical assistance projects and other program areas.
The Project Manager will oversee day-to-day contract operations and ensure assignments are appropriately staffed, completed on schedule, delivered within budget, and responsive to ILAB requirements. The Manager will coordinate evaluators, technical specialists, subcontractors, and other contributors while serving as the primary operational liaison with the Contracting Officer’s Representative.
This position is contingent upon award.
Responsibilities
Serve as primary point of contact for daily contract operations and act on contract management matters.
Manage
workflow
across evaluators, technical specialists, subcontractors, and other personnel.
Develop and implement staffing plans, project plans, schedules, budgets, and quality control standards.
Plan and assign work based on each task’s scope, timeline, and required
expertise
.
Maintain a qualified bench across evaluation methods, sectors, geographies, and languages.
Coordinate personnel
availability
so newly assigned work begins within required
timeframes
.
Monitor performance, budgets, schedules, deliverables, and personnel workloads across concurrent assignments.
Identify
operational or performance challenges and recommend
timely
resolutions.
Coordinate with the Lead Evaluator so staffing and operations support technical requirements.
Act as operational liaison among the COR, ILAB task managers, evaluation teams, subcontractors, and stakeholders.
Oversee communications, scheduling, fieldwork support, evaluator travel, and applicable country clearance requirements.
Manage monthly progress reports and other required deliverables.
Review products for completeness, compliance, consistency, schedule, and quality.
Support Section 508-compliant products in English and other requested languages.
Remain available during standard Eastern Time business hours and outside those hours when fieldwork
requires
.
Qualifications
Bachelor’s degree or higher.
At least five years of contract management experience in an international development context.
At least five years of experience performing or overseeing multiple types of monitoring, evaluation, and learning services.
At least five years of experience managing administrative responsibilities, deadlines, and required deliverables.
At least five years of experience building and
maintaining
productive stakeholder relationships.
Demonstrated experience managing multidisciplinary personnel, consultants, subcontractors, or distributed teams.
Ability to manage concurrent assignments with different schedules, staffing needs, budgets, and deliverables.
Strong organizational, problem-solving, quality control, and client relationship management skills.
Fluency in written and spoken English.
Ability to produce and edit high-quality English-language deliverables on schedule.
Preferred Qualifications
Experience managing
DOL
monitoring, evaluation, research, or learning contracts.
Experience with task-based or on-demand assignments requiring rapid staffing and mobilization.
Familiarity with international travel, country clearance, research approval, and fieldwork
logistics
.
Experience related to international labor, worker rights, child labor, forced labor, human trafficking, trade, or global supply chains.
Experience coordinating multilingual deliverables and geographically dispersed teams.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$145,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Component Engineer to help ensure the electronic components that power our products meet the highest standards for performance, reliability, quality, cost, and supply continuity. In this role, you will own critical aspects of component selection, qualification, lifecycle management, and risk mitigation while partnering closely with engineering, manufacturing, supply chain, procurement, quality, and external suppliers. You will support both new product development and sustaining programs, helping WHOOP make informed component decisions and build scalable processes that strengthen our hardware development and manufacturing ecosystem.
RESPONSIBILITIES:
- Research, evaluate, select, and qualify electronic components for new product development and sustaining programs, ensuring alignment with design, performance, reliability, regulatory, and cost requirements.
- Own component lifecycle and supply risk management, including technical triage of Product Change Notifications, obsolescence planning, alternate component qualification, single-source risk mitigation, and supply continuity initiatives.
- Maintain and improve component libraries, specifications, lifecycle data, and BOM health information in partnership with Procurement and cross-functional teams, ensuring accurate visibility into component status, sourcing risk, alternate availability, and other key attributes.
- Partner with electrical engineering, manufacturing, quality, supply chain, and procurement teams to resolve component-related technical issues, support failure analysis and root cause investigations, and identify opportunities for cost, quality, and reliability improvements.
- Collaborate directly with component manufacturers, distributors, and external partners to evaluate technologies, resolve technical issues, develop alternate sources, and support component qualification and sourcing strategies.
- Develop and continuously improve processes for component selection, qualification, standardization, lifecycle management, compliance, and data quality across both NPI and sustaining programs.
QUALIFICATIONS:
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related technical discipline, or equivalent practical experience.
- 5+ years of experience in electronic component engineering, component management, electrical engineering, or a related hardware engineering role.
- Strong knowledge of electronic components such as semiconductors, resistors, capacitors, connectors, and other electrical components, including their applications, manufacturing considerations, and use in electronic designs.
- Experience with component selection, qualification, lifecycle management, electrical testing, reliability requirements, failure analysis, and alternate component evaluation.
- Familiarity with component lifecycle and BOM management practices, including obsolescence, Product Change Notifications, sourcing risk, alternate availability, and component management or PLM systems.
- Working knowledge of relevant industry and regulatory requirements such as RoHS, UL, IPC, and other standards applicable to electronic hardware products.
- Strong analytical, organizational, and communication skills, with demonstrated ability to identify technical or supply risks and drive cross-functional actions through resolution in a fast-paced hardware environment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Global Supply Manager (EE) to lead sourcing strategy and supplier management for critical electrical components and assemblies across new product introduction (NPI) and sustaining programs. In this role, you will operate at the intersection of Hardware Engineering, Operations, and the global supply base to ensure technology, cost, quality, capacity, and supply continuity support product innovation and successful launches. You will combine technical expertise, commercial judgment, and data-driven decision making to build a resilient and scalable electrical supply chain that supports the long-term growth of WHOOP.
RESPONSIBILITIES:
- Own global sourcing and commodity strategies for electrical components and assemblies, including semiconductors, sensors, batteries, PCBAs, displays, connectors, and other critical technologies, establishing supplier, cost, capacity, and risk roadmaps across NPI and sustaining products.
- Partner closely with Electrical Engineering and cross-functional teams throughout the product development lifecycle to influence technology and supplier selection, component architecture, design-for-supply-chain decisions, and supplier readiness for development builds, product ramps, and mass production.
- Lead supplier identification, evaluation, qualification, selection, and ongoing management, balancing technical capability, cost, quality, capacity, geographic footprint, technology roadmaps, and supply continuity while driving supplier performance through structured business reviews and corrective actions.
- Lead commercial negotiations and cost strategy across assigned commodities, including pricing, cost models, competitive benchmarking, development agreements, capacity commitments, and long-term supply arrangements, identifying opportunities to improve cost without compromising quality, performance, reliability, or member experience.
- Proactively identify and mitigate supply, capacity, technology, geopolitical, and single-source risks through alternate-source qualification, capacity planning, strategic inventory, supplier investments, and other business continuity strategies.
- Develop a deep understanding of electrical component markets, supplier capabilities, technology roadmaps, cost structures, lead times, and capacity trends, translating market intelligence and data into actionable recommendations and measurable business outcomes in partnership with Engineering, Materials, Quality, Operations, Finance, and manufacturing partners.
QUALIFICATIONS:
- Bachelor’s degree in Electrical Engineering, Supply Chain Management, Business, Operations, or a related field, or equivalent practical experience.
- 3+ years of experience in global supply management, strategic sourcing, commodity management, supplier management, or a related function within a hardware or electronics environment, with experience supporting NPI and high-volume production.
- Experience sourcing electrical components or assemblies, with an understanding of markets and cost structures across technologies such as semiconductors, sensors, batteries, PCBAs, displays, or connectors; consumer electronics experience is a plus.
- Demonstrated ability to develop and execute commodity or category strategies spanning supplier selection, cost roadmaps, capacity planning, supplier performance, and supply risk mitigation.
- Strong commercial, analytical, negotiation, and structured problem-solving skills, with the ability to evaluate complex cost structures, supplier capabilities, capacity constraints, and supply chain tradeoffs while balancing technical and business objectives.
- Experience working with global suppliers and manufacturing partners and the ability to influence technical and business decisions through data, subject matter expertise, and effective cross-functional collaboration. Willingness to travel domestically and internationally, approximately 15%, to support supplier engagement, manufacturing readiness, negotiations, and business reviews.
- Excellent written, verbal, and presentation skills, with the ability to take ownership, navigate ambiguity, and move effectively between long-term strategy and immediate execution priorities.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000.00 - $160,000.00 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Staff Hardware Engineering Program Manager to lead the development of new products. This is a player-coach type role, involving both direct management and project management responsibilities. In this role, you will partner closely with Hardware, Software, Manufacturing, and Creative teams to deliver novel WHOOP hardware. You will be a vital part of the growing Hardware EPM team.
RESPONSIBILITIES:
- Lead and align multi-disciplinary engineering teams, including Electrical, Mechanical, Firmware, Sensors and Manufacturing, to deliver new WHOOP hardware products.
- Manage the engineering project management team dedicated to your program domain, ensuring everyone on your team is working towards the same goals.
- Build and maintain visibility to the sub-projects within your domain, advising executive leadership on prioritization and team allocation based on business needs.
- Coordinate critical milestones with cross-functional partners, such as Product, Industrial Design, and UX.
- Drive clarity and alignment cross-functionally, even when requirements are ambiguous or in-flux.
- Manage complex integrated projects from kickoff through launch, keeping in mind performance, schedule, and cost goals.
- Create and manage detailed project schedules based on the product goals, balancing timelines, resources, and risks.
- Work with the engineering managers to lead the project team through strategic and tactical shifts, keeping everyone focused on the most critical elements of the project.
- Drive the development builds from Prototype through DVT with internal and external vendor partners.
- Drive prioritization and planning of test activities with the Technical Leads, from focused design-of-experiments (DOEs) to large-scale beta tests.
- Communicate project updates and drive key decisions at the executive level.
QUALIFICATIONS:
- Bachelor’s degree in Engineering or equivalent practical experience in hardware product development
- 8+ years of industry experience in consumer electronics
- Previous management experience is preferred, but not required.
- Demonstrated success managing cross-functional hardware projects from development through market release with multiple products launched to date.
- Strong understanding of product component development cycles, lead times, and sourcing processes
- Experience communicating with Hardware, Firmware, Manufacturing, and external partners both domestically and internationally
- Working knowledge of hardware lead-times and electrical development workflows.
- Strong organizational, multi-tasking, and time management skills with the ability to thrive in fast-paced, ambiguous environments.
- Excellent communication and stakeholder management skills, both written and verbal.
- Ability to travel internationally to support engineering builds (up to 10%).
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Location: New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director, Indirect Tax to support our mission.
About the Team
The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. Our Tax team owns Patreon's global tax obligations end to end, partnering closely with Product, Engineering, and the rest of Finance to build scalable processes that keep pace with a fast-growing, international creator platform.
About the Role
The Director, Indirect Tax is responsible for all indirect taxes across all aspects of the business. Think marketplace sales taxes, ESS, VAT, GST, JCT, etc. This role will be very hands-on and play an integral part in all aspects of tax operations, from collections through remittance. As a Director, you will work closely with Product and Engineering teams as well as the Finance team, to scope, design, and enhance the way our product handles indirect taxes.
Key Responsibilities:
- Join a small but mighty tax team guiding a fast-growing, world-class Creator-oriented company.
- Be our expert on all things indirect tax.
- Lead the preparation of indirect tax returns as well as supporting calculations, work-papers, and payments, ensuring all external deadlines are met.
- Be able to clearly explain our tax obligations to internal and external stakeholders, and help build a path towards full compliance with those obligations.
- Act as a first point of contact for organization and Creator/Patron tax queries. Help develop resources to allow Patrons and Creators to understand and comply with tax obligations across the world. Do the best we can to demystify what should be a pain-free and straightforward process.
- Keep abreast of legislative updates and initiate changes on our platform to ensure compliance.
- Manage tax controversies, including providing response to various information document requests from tax authorities, coordinate with local tax advisors on reviews, strategize the audit plan and quantify tax/reserve impact to financial statements.
- Prepare monthly account reconciliations and reporting schedules, providing commentary and variance analysis.
- Work closely with management and external auditors to ensure the company is compliant with the latest accounting guidance, FAS 5 reserves and SOX.
- Research and analysis identifying and exploring indirect tax opportunities and exposures related to global footprint expansion, systems and controls, refunds and cash flow management and projections.
- Be curious. Have a desire to innovate on behalf of Creators worldwide.
About You
- 10–12+ years experience in indirect tax.
- Intimate knowledge of VAT/GST and similar transaction taxes.
- Prior experience with electronically supplied service providers and marketplace providers.
- Strong experience and knowledge in U.S. GAAP, FAS 5, and internal controls.
- Experience with informational reporting (Forms 1099, 5471, etc.).
- Direct prior experience with interpretation and application of developing law.
- Proven success in tax controversy management and settlement.
- Previous experience performing tax research and providing technical advice on U.S. state and international tax issues.
- Self-starter, with the ability to manage multiple deadlines and responsibilities.
- Team leader, able to shepherd projects from beginning to end.
- Demonstrated ability to work effectively in a fast-paced, deadline-driven environment.
- Detail-oriented and able to effectively organize and manage multiple responsibilities.
- High level of honesty, integrity, commitment, and responsibility to day-to-day work.
- Superior written and verbal communication skills, with strong interpersonal skills.
- Experience with NetSuite; outsourced sales tax providers a plus.
- Team player, with a positive attitude, who is pro-active and owns accountability.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time
Location: New York City Office
Workplace: Hybrid
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Sr. Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking.
You’ll own enterprise-scale implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success.
This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy.
RESPONSIBILITIES
- Lead end-to-end enterprise implementations, from discovery to post-go-live
- Align cross-functional teams and manage project delivery, risks, and change
- Conduct operational audits to identify workflow gaps and automation opportunities
- Design scalable, configurable solutions using Tennr’s platform and APIs
- Reimagine processes with automation best practices, not just replicate legacy systems
- Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
- Maintain documentation, enable knowledge transfer, and improve internal delivery tools
- Support sales strategy, mentor junior team members, and influence product roadmap
QUALIFICATIONS
- 4+ years of experience in enterprise SaaS delivery or solution design
- A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred
- Strong understanding of APIs, systems integration, and technical architecture
- Proven ability to lead complex technical engagements with large enterprise customers
- Skilled at communicating technical concepts to both executive and technical audiences
- Experience navigating complex org structures and aligning cross-functional stakeholders
- Strong problem-solving skills with a focus on strategic, scalable solutions
- Business acumen and domain fluency — ideally in healthcare or similarly complex industries
- Comfortable with ambiguity and fast-paced, unstructured environments
- Demonstrated ability to mentor others and contribute to team-wide best practices
- High ownership mindset and urgency — proactive, resourceful, and impact-driven
Nice to Haves
- Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
- Background in consulting, solution architecture, or technical customer success
- Experience in startup environments or scaling delivery functions
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Hardware Test Engineer (Manufacturing) to develop the automated test solutions that ensure every WHOOP device meets the highest standards of quality and reliability. You will drive manufacturing test strategy from early product development through mass production, developing test methodologies, electrical test systems, and automated test software that are deployed on manufacturing lines around the world. Working closely with Manufacturing Engineering, Electrical Engineering, Firmware, Mechanical Engineering, Quality Engineering, and the Manufacturing Platform Software team, you'll build scalable production test solutions that enable rapid product launches and world-class manufacturing quality.
RESPONSIBILITIES:
- Develop and implement manufacturing test solutions for products and subsystems, contributing to Design for Test (DFT) efforts throughout the product development lifecycle
- Develop and validate test methodologies to achieve appropriate coverage, accuracy, repeatability, and robustness for production use
- Design, build, and validate automated test equipment (ATE), electrical test systems, instrumentation, and control systems, and partner on the development of production test fixtures
- Develop automated test software in Python to control instrumentation and validate electrical, functional, RF, and sensor performance in manufacturing
- Collaborate with Hardware, Firmware, Manufacturing, Quality, and Mechanical Engineering teams to implement test requirements, improve test coverage, reduce cycle time, and increase manufacturing yield
- Support factory bring-up and production activities with manufacturing partners, including fixture qualification, calibration, troubleshooting, root cause analysis, and continuous improvement of deployed test systems
- Analyze manufacturing and test data using statistical methods to identify failure trends, evaluate test performance, and support improvements to product quality and manufacturing processes
- Own test development projects and execute defined workstreams within larger product development programs, working with senior engineers to resolve complex technical challenges
QUALIFICATIONS:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline
- 2+ years of experience developing hardware test systems, automated test equipment, or manufacturing test solutions for consumer electronics or similar products
- Strong fundamentals in electronics and experience working with laboratory instrumentation and communication protocols such as UART, I²C, SPI, USB, Bluetooth, or NFC
- Understanding of metrology fundamentals, including measurement accuracy, repeatability, and calibration
- Experience designing, building, or debugging electrical test systems, including schematics, test interface electronics, or PCBAs; experience with tools such as Altium Designer is a plus
- Proficiency in Python and experience using software to automate hardware, instrumentation, or test processes; experience with C/C++ or other systems languages is a plus
- Experience debugging hardware and software issues using structured problem-solving techniques
- Experience analyzing engineering or manufacturing data to evaluate test performance and identify failure trends; familiarity with SPC and manufacturing process capability is a plus
- Experience working in a manufacturing or production environment is preferred
- Strong analytical, troubleshooting, and communication skills with the ability to collaborate effectively across multidisciplinary engineering teams
- Ability to travel up to 15%, both domestically and internationally
- Strong commitment to leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $160,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
seniorNew York City Office
ОфисSan Francisco, CA; New York, NY
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