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Location: Argentina Paralegal with a passion for customer service (LegalTech) As a LegalTech company, we operate at the intersection of legal drafting and review, customer communication, and technical support. This is a dynamic, multifaceted role where legal expertise meets technology and client engagement. We're searching for a talented Paralegal who is passionate about customer service, detail-oriented, and confident working in a fast-paced SaaS environment. If you thrive in combining legal precision with problem-solving and direct client interaction, this role offers a unique opportunity to grow and make a real impact. We’ll be accepting applications over the next two months and will appoint the right candidate as soon as we find the perfect fit. Role Description As a Paralegal with a passion for customer service (LegalTech) within the Customer Success team, this role is pivotal in ensuring customers attain their desired outcomes using our product or service. This responsibility is crucial for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Colombia Paralegal with a talent for customer service (LegalTech) As a LegalTech company, we operate at the intersection of legal drafting and review, customer communication, and technical support. This is a dynamic, multifaceted role where legal expertise meets technology and client engagement. We're searching for a talented Paralegal with a genuine passion for customer service - someone who is detail-oriented, proactive, and eager to excel in a fast-paced SaaS environment. If you enjoy combining legal precision with problem-solving and client interaction, this could be the perfect opportunity for you. We’ll be accepting applications over the next two months and will appoint the right candidate as soon as we find the ideal fit. Role Description As a Paralegal with a talent for customer service within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: São Paulo, Brazil SaaS Sales Specialist Are you a tech-savvy sales professional who knows modern web-based SaaS inside and out? If you thrive in a fast-paced environment and want to make a real impact, this could be the role for you. At Codekeeper, you'll own the full sales cycle - prospecting, running demos, and closing deals with customers who need what we've built. You'll be a core part of a growing team where your results are visible and your voice matters. We're accepting applications over the next two months and will fill the position as soon as we find the right person About the Role As a SaaS Sales Specialist, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: South Africa Sales Development Representative (US Time Zone) Are you a driven, tech-savvy sales professional with a strong understanding of modern web SaaS and a passion for building relationships? Do you enjoy working in a fast-paced environment where no two days are the same and your work directly impacts growth? If so, this could be the perfect opportunity for you. At Codekeeper, you’ll join a dynamic team where innovation, initiative, and customer experience are at the heart of everything we do. We're currently accepting applications over the next two months and will fill the role as soon as we find the right person to join our journey. About the Position As a SDR, you'll play a key role in driving both inbound and outbound sales growth by identifying and engaging new business opportunities. In our fast-paced, ever-evolving environment, you’ll focus on demonstrating the value of our SaaS Source Code Escrow platform while delivering an exceptional customer experience throughout the sales journey. What You’ll Be Doing Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you . Join the WeVote Movement! WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week). Please note, this is an unpaid volunteer position for national non-profit organization. About WeVote WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee , we're building something special – a movement of 250+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide. Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view https://WeVote.US . The Role of the IT System Support Technician Within WeVote, we support all of our initiatives with custom software as well as ~15 other software systems to support our mission. We’re looking for volunteers to help manage these systems and our volunteer users.  Our user base is approximately 250 volunteers.  The IT system support technicians will aid with giving our volunteers new accounts, resetting passwords, changing permissions and updating , as well as answering questions and administering our technical solutions. What You'll Accomplish Technical support for volunteer user base, primarily using Slack and email Oversee and manage the organization's technology systems and infrastructure, performing administrative tasks as necessary Assist with developing and implementing IT policies and procedures to ensure business continuity and data security Work with IT team members and technical leadership to ensure efficient and effective operation of the organization’s technical systems Recommend tools/systems to address organization’s challenges, staying up to date on technology advancements Monitor and maintain the organization's technology systems to ensure optimal performance Your Background 5+ years IT technical support experience, preferably in the social impact space Excellent communication and problem solving skills Technical training experience, preferably with non-technical users Google workspace experience System implementation experience Onboarding/offboarding employee experience Essential Requirements Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Must be available to attend the team meeting each week on Thursdays from 4-5pm PT / 6-7pm CT / 7-8pm ET. Why This Role Matters This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change. How to apply: Submit your resume (at https://wevote.applytojob.com/apply/) and include a brief note/cover letter to why you are interested in WeVote and helping our mission.

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you . Be Part of Something Bigger – Join the WeVote Movement! WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week). About WeVote WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee , we're building something special – a movement of 250+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide. Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view https://WeVote.US . The Role of the Technical Support Representative Within WeVote, we support our candidates as users of our platform.  Timeliness in response is important to their user experience.  We’re looking for volunteers to help manage the questions and issues coming in from political candidates and other platform users.  Our user base is expanding, and will eventually be thousands across the United States. The technical support rep will communicate with candidates/user via our ticket tracking system (Zendesk). What You’ll Accomplish: Provide first-line support for incoming support tickets. Respond to incoming issues in a timely way. Identify problems and escalate to the appropriate next level of support as necessary. Understand the platform and data well enough to respond to basic issues. Maintain a 1 business day response time for candidate and internal support inquiries. Collect and analyze data to understand trends and potential solutions. Collaborate with partner teams in WeVote to investigate and resolve candidate/user needs. Your background: Computer skills required: Google Workspace 1-2 years of experience in technical support Zendesk or similar ticket tracking tool preferred SAAS product support/knowledge preferred Detail oriented Good written communication skills Analytical thinker Ability to work in a fast-paced environment Capability to explain technical concepts to non-technical users Essential Requirements Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Hours are flexible as long as a 1 business day response time is met Monday to Friday.  Must be available to attend the team meeting each week on Thursdays from 1-2pm PT / 3-4pm CT / 4-5pm ET. Why This Role Matters This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change. Ready to lead meaningful change while growing your career? We'd love to hear from you.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11601 Bilingual Administrative & Client Support Assistant Independent Contractor – B-CPT-11601 Bilingual Administrative & Client Support Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The company is a fully remote education company specializing in live SAT preparation. The company is seeking an Administrative & Client Support Assistant to support student operations, administrative processes, client communications, onboarding activities, sales support, and technology-related responsibilities. This position combines backend administrative work, student and parent support, prospective client communication, and operational coordination. The company provides detailed training on its systems, communication standards, onboarding processes, and student workflows, so previous SAT-preparation experience is not required. The ideal candidate is highly organized, technologically proficient, an excellent communicator, and comfortable supporting multiple areas of the business as responsibilities evolve. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Administrative Operations & Student Support Review student diagnostics and pre-class work to identify missing or incomplete information, learning needs, or areas requiring follow-up. Create, review, and send individualized homework lists based on student progress and established processes. Track student progress and maintain accurate records across gradebooks, homework records, progress reports, and Google Classroom. Support student onboarding by organizing information, preparing materials, and assisting with access to required systems and resources. Complete pre-course checks, release course materials, and prepare operational documents. Assist with mock exams, including proctoring, reviewing submissions, and grading practice exams as trained. Monitor recurring tasks and maintain organized records in spreadsheets and internal systems. Perform administrative, operational, and documentation tasks as assigned. Learn new systems and take on additional responsibilities as company processes evolve. Client, Student & Parent Communication Communicate professionally with students, parents, and prospective clients through phone calls, email, and messaging platforms. Answer questions, address concerns, and provide accurate information. Follow up with students regarding missing assignments, deadlines, corrections, and course expectations. Monitor student communication channels during assigned shifts. Respond to routine inquiries using established templates, processes, and guidance. Document issues and communicate relevant updates internally. Escalate complex concerns to the appropriate team member when necessary. Client Intake, Onboarding & Sales Support Assist with client intake, onboarding, scheduling, and follow-up processes. Support sales-related activities, including communication with prospective clients and maintenance of accurate records. Coordinate appointments, onboarding activities, and operational follow-ups. Assist with maintaining CRM records and ensuring client information remains accurate and organized. Technology & Systems Support Use Google Workspace, CRM platforms, and other software systems to manage daily responsibilities. Monitor system-related issues and communicate updates proactively. Follow established procedures while exercising sound judgment when unexpected situations arise. Team Collaboration Coordinate with team members to ensure assigned responsibilities are completed accurately and on time. Participate in meetings, training sessions, and process-improvement initiatives. Communicate proactively regarding task progress, issues, and scheduling concerns. Contribute to a collaborative and supportive team environment. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, customer service, sales support, executive assistant, business-support, or related experience. Excellent written and spoken English and Spanish. Strong written and verbal communication skills. Experience communicating professionally by phone, email, and messaging platforms. Strong organizational, time-management, and recordkeeping skills. Proficiency with Google Workspace. Strong technology aptitude and the ability to learn new software quickly. Ability to work independently, solve problems, and exercise sound judgment. Reliable internet access and an appropriate remote work setup. Availability on Tuesdays, Wednesdays, Thursdays, Fridays, and Sundays. IDEAL CANDIDATE PROFILE Reliable, organized, and highly detail-oriented. Excellent written and spoken English and Spanish. Warm, patient, and professional when communicating with students, parents, and team members. Demonstrates strong attention to accuracy and quality control, including the ability to identify mistakes and carefully review completed work. Comfortable following detailed procedures and meeting established deadlines. Able to learn quickly, apply feedback, and adapt to evolving processes. Demonstrates sound judgment, initiative, and problem-solving skills. Comfortable working independently while also collaborating with a team. Dependable with an unconventional weekly schedule, particularly Sundays. Interested in a stable, long-term working relationship. APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace — Required Candidates must already be proficient in: Google Sheets — Data entry, spreadsheet organization, recordkeeping, and tracking information. Google Docs — Creating, reviewing, and updating documents. Gmail — Managing professional email communication. Google Drive — Organizing, locating, and managing files. Google Classroom — Navigating the platform, accessing student assignments, and managing classroom-related information. CRM Platforms - Preferred Experience using CRM systems to track client interactions, onboarding activities, and follow-ups. Company-Specific Systems — Training Provided Client will provide training on: Internal gradebooks and student-progress tracking systems. Company-specific Google Classroom workflows and procedures. Student communication platforms and internal operating systems. SAT preparation processes, diagnostic reviews, and homework procedures. Other education-related tools and operational workflows used by the company. Previous experience with client specific systems is not required. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) Daily Working Time: Approximately 9:00 AM–5:00 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time:  Approximately 9:00 AM–5:00 PM ET Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE:  Bilingual English and Spanish Required ACCENT PREFERENCE:  Level A–B (Excellent Written and Spoken English/Spanish Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Revolut is looking for a Support Specialist Retail to provide customer support through live chat, phone, and email and resolve customer issues.

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Sydney, Australia Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Executive, you manage a territory that includes target-accounts and an existing book of business that has companies with 2501+ employees. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Enterprise sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management platform. This role is a hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of SaaS sales experience, preferably in security with a focus on Enterprise and/or Commercial accounts. Proven track record of meeting or exceeding sales quotas. - Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared. - Advanced skills in: - Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. - Business acumen, executive presence, relationship building, solution selling, negotiation, & presenting to C-Suite. - Value selling and delivering solutions to provide business outcomes to solve our customers biggest challenges. - Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment. - A proven team player, eager to collaborate and achieve shared goals rather than working in isolation. - Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve. - Proficient in Salesforce, with a consistent track record of accurately and comprehensively documenting all stages of the sales cycle, from initial contact through close and ongoing client management. - Experience with MEDDPPICC preferred. - Proficiency with Slack, Zoom, Linkedin Sales Navigator & Outreach preferred. - Ability to travel up to 50%+ as needed. What you can expect: - Own Your Territory: Manage and grow your designated territory, focusing on acquiring new Enterprise & Commercial clients and expanding existing accounts. Develop and execute strategic territory plans, prioritizing high-potential accounts and identifying white space opportunities for growth. - Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing MEDDPPICC. - Drive New Business Growth: Design and implement effective sales strategies to: - Navigate complex sales cycles with multiple stakeholders, often extending 6–12 months, and managing large ARR opportunities. - Consistently meet or exceed annual sales quotas. - Maintain a high level of outbound activity with a primary focus on in-person meetings. - Identify and engage key decision-makers within target accounts. - Qualify, develop and close new business opportunities within your territory. - Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of our Extended Access Management platform. - Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers. - Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader. - Collaborate Cross-Functionally: - Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction. - Engage in multi-threaded relationships with client organizations, building deep and broad engagement across technical, operational, and executive stakeholders to drive deal momentum and account health. - Collaborate with partners and channel teams, where applicable, to maximize reach and co-sell into enterprise accounts. - Focus on Solution Selling: - Implement selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Present and Negotiate: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals. - Utilize effective negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Sydney, Australia Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Solutions Engineer, you’ll act as a strategic technical advisor and trusted partner to our Commercial & Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle. Working closely with the Account Executive, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals. This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources. As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team. This role is a remote hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. What we're looking for: - 6+ years of experience in customer-facing technical sales roles within a B2B environment. - Proven track record of selling into Global 1000 customers. - Experience in a multi-product SaaS environment. - Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals. - Skilled at translating technical concepts for both technical and non-technical audiences. - Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams. - Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements. - Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression. - High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines. - Willingness to mentor colleagues and share best practices to support team growth. - Ability to travel up to 25%. - Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP). What you can expect: - Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team. - Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment. - Build strong relationships & deliver technical coaching to Account Executives, Partner Sellers and Sales Engineers, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements. - Provide technical education to customers and partners regarding the 1Password suite of products. USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States What the Role Is We’re hiring a Staff Software Engineer who’ll be the technical lead for a new Search team at Babylist. This new team will be focused on moving Babylist’s search capability in-house, making our search results more relevant and personalized, and partnering with other teams to transform search in the product from functional to delightful. Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting search and personalization problems in consumer e-commerce. This is zero-to-one work, with big ambitions. You’d build a search capability from the ground up, with a clear mandate from leadership to do it. In your first year, we expect to have rebuilt search to be highly relevant and personalized, and delivered big bets like universal search: one experience across items we sell and items from other retailers, and across products, guides and registries. We also want to work with Addie, our AI registry assistant, to have LLMs play a role in the search experience. If you want to tune an established search system, this isn’t the right role. If you’ve worked inside a strong search team and want to build a new system from scratch at a company earlier in that journey, read on. What You'll Own A Staff Engineer at Babylist sets direction. You’ll be the technical lead for search: you decide where it goes over the next year or two, sequence the bets that get there, and make the technical and product calls along the way. You’re still in the code and will drive initiatives forward across multiple teams. You’ll have software engineering and machine learning engineering support on the team. A few examples of initiatives you’d drive on the Search team: Build search in-house. Choose the architecture for indexing, retrieval and serving, and plan a seamless migration. The system you design replaces what we use today and is the foundation for everything below. Define what a good result is. Decide how we measure result quality, then improve it through query understanding, ranking and the behavioral signals we collect. Unify search across everything we show. One experience across items we sell and items from other retailers, and across products, guides and registries, including how to rank items we don’t sell next to ones we do. Decide how search and recommendations fit together. Bring what we know about a user and their registry into results, and decide how much retrieval and ranking search shares with our recommendation models. Make search conversational. Work with the Addie team, our AI registry assistant, on queries like “best stroller for urban family,” where the shopper describes a need instead of naming a product. Like every Staff Engineer here, you will: Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers. Build the platform or tooling other teams adopt by choice, and own it as it scales. Set the standard for how search builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships. Partner with product, design and data as a peer, shaping what's worth building from the start. Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones Who You Are You meet the Staff bar at Babylist. You’ve shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You’ve already changed how a team builds with AI, and the new way stuck. On top of that, you’ve worked on search problems before, ideally in an e-commerce setting. This role needs depth in the systems behind search and a clear focus on the people using it. You bring: Hands-on search experience: building and running search in production, including indexing, retrieval, ranking and query understanding. You know how to keep a search service fast, relevant and reliable as traffic and catalog size grow. Experience evaluating search quality: offline and online, including relevance judgments and A/B tests. A focus on the user: you use query data, behavior and judgment about result quality to decide what to build, and you can connect a search change to what shoppers do, and to conversion or revenue. Comfort building from zero: you can define the problem, design the system and own it end to end. You measure yourself by impact: a customer outcome, or a system a dozen teams come to depend on. Compensation We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things to Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address

Location: Intellias Meet your recruiter Stephen Palmer stephen.palmer@intellias.com https://www.linkedin.com... Vacancy details Management Manager Director Bulgaria, Croatia, Poland, Portugal, Spain, United Kingdom Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you We are building a market-leading AI Solutions practice and are looking for a senior leader to anchor it across Europe. This is a hands-on leadership role at the intersection of technical depth, client advisory, and commercial growth. You will work with business segments and co-own AI outcomes end to end — from shaping opportunities and advising client executives, through architecting and delivering production-grade solutions, to building the team and offerings that let us scale. This is not a pure management role and not a pure architect role. The right person can sit with a client CTO in the morning to frame a transformation roadmap, dive into a model architecture or agent design review in the afternoon, and shape the next quarter’s offering and pipeline in between. You will be a founding pillar of how we take AI from pilot to production at enterprise scale. What you will do Client Advisory & Pre-Sales Act as the senior AI advisor and trusted partner to enterprise clients, translating business problems into pragmatic, value-driven AI strategies and roadmaps. Lead pre-sales and solutioning: shape opportunities, scope and estimate engagements, run discovery and design workshops, and present to senior and C-level stakeholders. Drive proposal and RFP responses, solution narratives, and commercial framing that differentiate us in competitive situations. Identify and grow account opportunities, partnering with business development to convert advisory engagements into delivery programs. Offering & Practice Development Define and productize repeatable AI offerings, accelerators, and reusable assets that shorten time-to-value and improve delivery margins. Establish reference architectures, delivery playbooks, and engineering standards for ML, GenAI, and agentic solutions. Contribute to AI practice strategy and external thought leadership (points of view, frameworks, speaking, content). Delivery Leadership Support end-to-end delivery of AI programs — from PoC and pilot through to hardened production — ensuring solutions actually ship and operate, not just demonstrate. Drive production readiness across the lifecycle: MLOps/LLMOps, evaluation, monitoring, cost management, security, and AI governance. Manage program economics, scope, risk, quality, and stakeholder alignment across distributed delivery teams. Technical Leadership Provide hands-on technical direction across machine learning, deep learning, and GenAI/agentic systems, with the credibility to lead architecture and design reviews. Make and defend platform and architecture decisions across hyperscaler and data ecosystems (AWS, Azure, GCP, Databricks, Salesforce etc.). Set technical standards and uphold engineering quality, mentoring senior technical staff. Team Building & Leadership Recruit, build, and grow a high-performing AI delivery organization in Europe across data science, ML/AI engineering, and solution architecture. Manage, coach, and develop senior practitioners; foster a culture of capability growth, certification, and continuous learning. Operate effectively within a collaborative leadership model alongside business development and technology peers. What you need for this 12+ years in technology, data, or engineering, with strong hands-on background in AI / ML / data science, including genuine hands-on practice (not solely oversight). Demonstrable hands-on expertise in machine learning and deep learning— model development and experimentation with frameworks such as PyTorch or TensorFlow, and a working command of modern ML/DL techniques. Proven track record delivering AI/ML solutions into production at enterprise scale — you have shipped systems that operate reliably in the real world. Production experience on at least one major hyperscaler or data platform(AWS, Azure, GCP, or Databricks); multi-platform fluency is a strong advantage. Hands-on production experience with GenAI and agentic systems — LLMs, RAG, orchestration and agent frameworks, tool/function calling, and evaluation of non-deterministic systems. Experience leading both internally and externally — line-managing internal teams and owning external client programs as a delivery lead, engagement lead, or equivalent accountable role. Executive-grade client presence — able to advise, influence, and build credibility with senior business and technology stakeholders. Nice to Have: Prior consulting or IT/professional-services experience — pre-sales, offering development, and accountability for running AI projects and programs (including revenue or margin contribution). Experience building or scaling an AI / data practice or capability from an early stage. Deep domain expertise in one or more priority verticals — e.g., retail, automotive & mobility, financial services, healthcare / medtech & life sciences, or telecom — sufficient to speak the client’s language and frame value, not just technology. Familiarity with EU AI Act, GDPR, and responsible-AI / governance frameworks as applied to enterprise deployments. Relevant certifications (AWS / Azure / GCP ML or AI, Databricks). Advanced degree (MSc or PhD) in Computer Science, Data Science, Machine Learning, Engineering, or a related field. Experience operating within nearshore / distributed delivery models. Additional European languages. What Success Looks Like (First 6–12 Months) Established credibility with key clients and internal stakeholders as the go-to senior AI leader for one or more business segments. Shaped and helped win AI engagements, with a measurable contribution to pipeline and bookings. Stood up or sharpened a set of productized AI offerings and accelerators that the team can sell and deliver repeatably. Promoted delivery and engineering standards and begun building a growing, high-quality AI team with measurable impact Delivered (or put firmly on track) at least one flagship AI program running in client production. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is looking for a Corporate Operational Project Manager to join Corporate Operations within the COO Office at our Amsterdam headquarters. The role focuses on our company-wide Data Center (DC) Readiness program, coordinating the corporate activities needed to launch new sites across countries and operating models. Working closely with Business Finance, Infrastructure and corporate functions, you will translate requirements into clear plans with defined owners, timelines and deliverables, with a primary focus on post-signing execution and launch readiness. This is a hands-on role combining project delivery, process design and operational follow-through. You will help build a shared readiness process across the DC development lifecycle, connect early assessments with implementation, and bring structure to work across teams. An inquisitive, organized approach and clear communication are essential as plans, requirements and priorities evolve. You’re welcome to work in our offices in Amsterdam. Your responsibilities will include: Project planning and delivery: Build and maintain per-DC readiness plans and checklists, with owners, milestones, dependencies and deliverables. Coordinate follow-up, identify blockers early and escalate timing or decision conflicts with clear options. Cross-functional coordination: Work with Infrastructure, Business Finance, Legal, Tax, Accounting, Treasury, Risk, HR, Procurement and other relevant teams to clarify requirements and coordinate execution. Define what each team needs, from whom and by when, and ensure handoffs support the next activity. Process design and improvement: Map existing workflows and build scalable readiness processes for different countries and DC operating models. Define triggers, responsibilities and checkpoints, incorporate existing functional processes, and turn lessons from live cases into improvements. Tracking and reporting: Maintain an integrated view of readiness, risks, decisions and open actions across DC projects. Consolidate information from functional sources, resolve gaps or conflicting dates, and prepare clear updates for stakeholders and leadership. Controls and governance support: Track applicable corporate requirements and conditions, confirm completion with functional owners, and maintain supporting records. Establish review and escalation routines while keeping professional assessments and approvals with the relevant functions. Tools and implementation: Configure and maintain project trackers and shared documentation, support adoption of the agreed process, and keep plans aligned when site facts, scope or dates change. Identify opportunities to simplify reporting and automate routine follow-up. We expect you to have: 7-10 years of experience in project management, project coordination or operations, with hands-on responsibility for delivering cross-functional projects. Experience working with multiple functions and stakeholders, ideally across countries or time zones. A structured and organized approach, with the ability to turn complex requirements into actionable plans and manage several workstreams, dependencies and deadlines. The ability to adapt plans when circumstances change, communicate the impact clearly and drive open actions through to completion. Clear documentation and reporting skills, including maintaining plans, process flows, records and project updates. An inquisitive approach and the ability to learn unfamiliar business and operational topics, ask thoughtful questions, and clarify requirements and ownership. Familiarity with project management tools and shared documentation systems. Strong communication skills in English. It will be an added bonus if you have: Experience designing and implementing cross-functional processes, governance routines or operational controls. Experience coordinating requirements across Legal, Finance, Compliance, Procurement or Infrastructure teams. Experience in a global, fast-growing organization or a program involving multiple sites or countries. Exposure to data centers, technology infrastructure, international expansion or operational setup in new markets. Familiarity with tools such as Asana, Jira, Confluence, SharePoint or similar project and workflow platforms. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

This position will own the data pipelines, transformations, and reporting processes that support accurate, complete, and timely furnishing of customer account information to credit bureaus. Own recurring credit bureau furnishing operations, including data preparation, validation, submissions, bureau feedback, exception resolution, and reconciliation.

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Design, develop, and maintain GIS software applications and geospatial solutions. Build interactive mapping applications and location-based services.